[Bug 519551] Re: Video call to/from MS Messenger contact does not work

2010-03-02 Thread Tony Pursell
I have deleted the original debug listing and attached a new version of
it with most of the email addresses replaced with email address
removed.  The email addresses that remain are mine and the remote
user's email address.

** Attachment removed: Debug listing as requested
   http://launchpadlibrarian.net/39883495/butterfly-debug.txt

** Attachment added: Debug listing as requested
   http://launchpadlibrarian.net/40013324/butterfly-debug.txt

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[Bug 519551] Re: Video call to/from MS Messenger contact does not work

2010-03-02 Thread Tony Pursell
Bug sent to freedesktop.org

https://bugs.freedesktop.org/show_bug.cgi?id=26849

** Bug watch added: freedesktop.org Bugzilla #26849
   https://bugs.freedesktop.org/show_bug.cgi?id=26849

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[Bug 519551] Re: Video call to/from MS Messenger contact does not work

2010-03-02 Thread Omer Akram
Thank you for your bug report. This bug has been reported to the
developers of the software. You can track it and make comments at:
https://bugs.freedesktop.org/show_bug.cgi?id=26849

** Changed in: empathy
   Importance: Unknown = Undecided

** Changed in: empathy
   Status: Unknown = New

** Changed in: empathy
 Remote watch: GNOME Bug Tracker #611416 = None

** Also affects: telepathy-butterfly via
   https://bugs.freedesktop.org/show_bug.cgi?id=26849
   Importance: Unknown
   Status: Unknown

** Changed in: empathy
   Status: New = Invalid

** Package changed: empathy (Ubuntu) = telepathy-butterfly (Ubuntu)

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[Bug 519551] Re: Video call to/from MS Messenger contact does not work

2010-03-01 Thread Sebastien Bacher
** Changed in: empathy (Ubuntu)
   Status: Confirmed = Triaged

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[Bug 519551] Re: Video call to/from MS Messenger contact does not work

2010-03-01 Thread Tony Pursell
The Empathy developer has closed the bug with this message

That's probably  a telepathy-butterfly log. Please open a bug on
bugs.freedesktop.org

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[Bug 519551] Re: Video call to/from MS Messenger contact does not work

2010-02-28 Thread Tony Pursell
Following a downloaded update, Alpha 3 now allows creation of MSN
accounts.  But video calls to/from MS Messenger still do not work.

Functionality of the remote was verified first by establishing a video
call call from MS Messenger in Windows.

A debug is attached as requested above.  There were two or three
attempts at connecting to the remote from Ubuntu and one attempt at
connecting to Ubuntu from the remote. This produced the following
message at the remote end:

Messenger is not available right now. Please try again later.
(0x80ee001c)

Empathy version is: 2.29.91-1ubuntu2

Tony

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[Bug 519551] Re: Video call to/from MS Messenger contact does not work

2010-02-28 Thread Tony Pursell

** Attachment added: Debug listing as requested
   http://launchpadlibrarian.net/39883495/butterfly-debug.txt

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[Bug 519551] Re: Video call to/from MS Messenger contact does not work

2010-02-28 Thread Omer Akram
I can reproduce this and I have sent this upstream but marking it
confirmed as its expected that the issue will turn out to be telepathy-
butterfly but we should first hear from empathy developers.

** Bug watch added: GNOME Bug Tracker #611416
   https://bugzilla.gnome.org/show_bug.cgi?id=611416

** Also affects: empathy via
   https://bugzilla.gnome.org/show_bug.cgi?id=611416
   Importance: Unknown
   Status: Unknown

** Changed in: empathy (Ubuntu)
   Importance: Low = Medium

** Changed in: empathy (Ubuntu)
   Status: Incomplete = Confirmed

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[Bug 519551] Re: Video call to/from MS Messenger contact does not work

2010-02-26 Thread Tony Pursell
I now have Alpha 3 but I cannot test if MSN Video calls work due to a
new bug which prevents creation of MSN accounts (see
https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/528740)

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[Bug 519551] Re: Video call to/from MS Messenger contact does not work

2010-02-11 Thread Tony Pursell
I might be able to update Empathy to 2.29.90 on my USB drive, but I get

Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
The following information may help to resolve the situation:

The following packages have unmet dependencies:
  empathy: Depends: libdbusmenu-glib1 (= 0.2.2) but it is not going to be 
installed
   Depends: libindicate-gtk2 (= 0.2.2) but it is not going to be 
installed
   Depends: libindicate4 (= 0.2.2) but it is not going to be installed
E: Broken packages

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[Bug 519551] Re: Video call to/from MS Messenger contact does not work

2010-02-10 Thread om26er
You reported this bug against empathy 2.29.4 can you please update to
2.29.90 and try to call the contact if that does not work then in help
menu click on debug and select butterfly there and try to make the call
to the msn contact and when the call does not happen click on hang up
button and save the debug to a file by clicking on save button.

** Changed in: empathy (Ubuntu)
   Importance: Undecided = Low

** Changed in: empathy (Ubuntu)
   Status: New = Incomplete

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[Bug 519551] Re: Video call to/from MS Messenger contact does not work

2010-02-10 Thread Tony Pursell
As I can only do this with a Live CD or USB drive, I doubt if I will be
able to try 2.29.90 until Alpha 3 is available.

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[Bug 519551] Re: Video call to/from MS Messenger contact does not work

2010-02-09 Thread Tony Pursell

** Attachment added: Dependencies.txt
   http://launchpadlibrarian.net/38946965/Dependencies.txt

** Attachment added: ProcMaps.txt
   http://launchpadlibrarian.net/38946966/ProcMaps.txt

** Attachment added: ProcStatus.txt
   http://launchpadlibrarian.net/38946967/ProcStatus.txt

** Attachment added: XsessionErrors.txt
   http://launchpadlibrarian.net/38946968/XsessionErrors.txt

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