[Bug 576290] Re: Last upload renders contact list empty
Hi Ken, Here is a me too post. For me the contact list went blank after installing the telepathy ppa and updating telepathy (yes... I should know better!) I have tried using mc-tool to view the accounts as described above - all works as expected - unfortunately the contacts are not rendered. regards Ben -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to empathy in Ubuntu. https://bugs.launchpad.net/bugs/576290 Title: Last upload renders contact list empty To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/576290/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 576290] Re: Last upload renders contact list empty
One further comment - empathy, even though it fails to render the contact list, still displays server related errors in the contact list pane. For example empathy starts up rather more quickly than the wireless connection - the contact pane displayed has the red bar complete with text etc. about the error. This then goes away when the wireless connects and the accounts can be logged in to the server. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to empathy in Ubuntu. https://bugs.launchpad.net/bugs/576290 Title: Last upload renders contact list empty To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/576290/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 576290] Re: Last upload renders contact list empty
Or should I file a new bug? ** Changed in: empathy (Ubuntu) Status: Invalid = Confirmed -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to empathy in Ubuntu. https://bugs.launchpad.net/bugs/576290 Title: Last upload renders contact list empty To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/576290/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 576290] Re: Last upload renders contact list empty
I had a similar problem when I did apt-get update apt-get upgrade ~2 days ago (I'm running Precise, btw). Empathy seems to connect to the server but the contact list never renders. Here's a screenshot: https://www.dropbox.com/sh/z692c277mpkormh/sJHYfvVqkX/empty-empathy- contact-list.png How can I help debug this issue? -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to empathy in Ubuntu. https://bugs.launchpad.net/bugs/576290 Title: Last upload renders contact list empty To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/576290/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 576290] Re: Last upload renders contact list empty
Try to list your accounts and change the status with mc-tool, a handy command line tool. It should help narrow down where the problem is. List the accounts: mc-tool list Show an account, this will look something like gabble/jabber/goa_google_account_1323192590, you can pick one from the output of the previous list command: mc-tool show ACCOUNT IDENTIFIER And finally set the status: mc-tool request ACCOUNT IDENTIFIER available First off very that these commands seem to do what they should, but also check to see if bringing the accounts online this way makes the contact list populate. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to empathy in Ubuntu. https://bugs.launchpad.net/bugs/576290 Title: Last upload renders contact list empty To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/576290/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 576290] Re: Last upload renders contact list empty
Hi Ken, I tried this with the two accounts I care for (jabber for gtalk and msn) and I got the same behaviour when I start empathy through the menu. The status at the top of the empathy window turns to Available but the contact list is still not rendered as shown in the screenshot. Any other logs or debugging tips I could add to this report? -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to empathy in Ubuntu. https://bugs.launchpad.net/bugs/576290 Title: Last upload renders contact list empty To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/576290/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 576290] Re: Last upload renders contact list empty
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to New. Thanks again! ** Changed in: empathy (Ubuntu) Status: Incomplete = Invalid -- Last upload renders contact list empty https://bugs.launchpad.net/bugs/576290 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to empathy in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 576290] Re: Last upload renders contact list empty
We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks! -- Last upload renders contact list empty https://bugs.launchpad.net/bugs/576290 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to empathy in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 576290] Re: Last upload renders contact list empty
** Attachment added: Screenshot-Contact List.png http://launchpadlibrarian.net/47919654/Screenshot-Contact%20List.png ** Description changed: Binary package hint: empathy Hi, yesterday I updated empathy to version 2.30.1-0ubuntu1 (lucid-updates) and today my contact list is completely empty. + I'm using ICQ and Jabber. + Picture attached. -- Last upload renders contact list empty https://bugs.launchpad.net/bugs/576290 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to empathy in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 576290] Re: Last upload renders contact list empty
could you use ubuntu-bug to report the bug? it's doubtful the bug is due to the update, seems a local issue rather ** Changed in: empathy (Ubuntu) Importance: Undecided = Low ** Changed in: empathy (Ubuntu) Status: New = Incomplete -- Last upload renders contact list empty https://bugs.launchpad.net/bugs/576290 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to empathy in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
