[Bug 598418] Re: Can't change font size in Empathy

2010-06-27 Thread Sense Hofstede
Thank you for helping with making Ubuntu and its IM client Empathy
better by reporting this bug. It is most certainly a valid paper cut and
an accessibility issue as well.

I'm accepting this as a paper cut and am reporting this upstream if it
hasn't been done already. Thank you!

** Summary changed:

- The font size is not easily customizable
+ Can't change font size in Empathy

** Description changed:

- On empathy the default font size is too small with certain resolutions,
- and there isn't an easy way to set it properly (unless you edit the
- theme XML).
+ It is not possible to change the font size of Empathy chats in the
+ Empathy preferences window. You can only change it by adapting the
+ theme's XML file, but that is not what we want to force users to do,
+ especially when users have problems with their eye-sight and need larger
+ fonts.

** Tags added: a11y

** Changed in: hundredpapercuts
   Importance: Undecided = Medium

** Changed in: hundredpapercuts
   Status: New = Triaged

** Also affects: empathy (Ubuntu)
   Importance: Undecided
   Status: New

** Bug watch added: GNOME Bug Tracker #622873
   https://bugzilla.gnome.org/show_bug.cgi?id=622873

** Also affects: empathy via
   https://bugzilla.gnome.org/show_bug.cgi?id=622873
   Importance: Unknown
   Status: Unknown

** Changed in: empathy (Ubuntu)
   Status: New = Triaged

** Changed in: empathy (Ubuntu)
   Importance: Undecided = Low

** Changed in: hundredpapercuts
Milestone: None = maverick-round-3-social-networking

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[Bug 598418] Re: Can't change font size in Empathy

2010-06-27 Thread Bug Watch Updater
** Changed in: empathy
   Status: Unknown = New

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[Bug 598418] Re: Can't change font size in Empathy

2010-06-27 Thread Omer Akram
*** This bug is a duplicate of bug 504771 ***
https://bugs.launchpad.net/bugs/504771

thanks for the bug report. this particular bug has already been reported
but feel free to report any other bugs you may find.

** Changed in: empathy (Ubuntu)
   Status: Triaged = Invalid

** This bug has been marked a duplicate of bug 504771
   [empathy] the font and the font size cannot be changed

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[Bug 598418] Re: Can't change font size in Empathy

2010-06-27 Thread Sense Hofstede
*** This bug is a duplicate of bug 504771 ***
https://bugs.launchpad.net/bugs/504771

Is it policy to mark duplicate bugs as Invalid? That would be new to me,
I've always been taught that the status should never be changed to make
it easier to continue the bug discussion if it turns out to be not a
duplicate after all.

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Re: [Bug 598418] Re: Can't change font size in Empathy

2010-06-27 Thread Omer Akram
*** This bug is a duplicate of bug 504771 ***
https://bugs.launchpad.net/bugs/504771

unless the bug is marked invalid people tend to make comments on duplicate
bugs too. it happens quite a lot

On Sun, Jun 27, 2010 at 5:20 PM, Sense Hofstede ubu...@qense.nl wrote:

 *** This bug is a duplicate of bug 504771 ***
https://bugs.launchpad.net/bugs/504771

 Is it policy to mark duplicate bugs as Invalid? That would be new to me,
 I've always been taught that the status should never be changed to make
 it easier to continue the bug discussion if it turns out to be not a
 duplicate after all.

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 Can't change font size in Empathy
 https://bugs.launchpad.net/bugs/598418
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 in ubuntu.

 Status in Chat app, and Telepathy user interface: New
 Status in One Hundred Paper Cuts: Triaged
 Status in “empathy” package in Ubuntu: Invalid

 Bug description:
 It is not possible to change the font size of Empathy chats in the Empathy
 preferences window. You can only change it by adapting the theme's XML file,
 but that is not what we want to force users to do, especially when users
 have problems with their eye-sight and need larger fonts.




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[Bug 598418] Re: Can't change font size in Empathy

2010-06-27 Thread Vish
*** This bug is a duplicate of bug 504771 ***
https://bugs.launchpad.net/bugs/504771

@Omer: Hmm? This has discussed this several times. we are *not* supposed
to mark bugs invalid when duplicating. [irrespective of where users
comment.] And further when duplicating the tasks need to be carried over
to the main bug.

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[Bug 598418] Re: Can't change font size in Empathy

2010-06-27 Thread Vish
*** This bug is a duplicate of bug 504771 ***
https://bugs.launchpad.net/bugs/504771

@Omer Akram:
If you are facing problems with users commenting on dups , it is due to the 
comment does not have complete response. 
It would be better to use the proper *complete* reply informing them not to 
comment on the dup.

Which is why we already have the reply template for that ,
https://wiki.ubuntu.com/Bugs/Responses#A%20duplicate :

Thank you for taking the time to report this bug and helping to make
Ubuntu better. This particular bug has already been reported and is a
duplicate of bug NUMBER, so it is being marked as such. Please look at
the other bug report to see if there is any missing information that you
can provide, or to see if there is a workaround for the bug.
Additionally, any further discussion regarding the bug should occur in
the other report.  Please continue to report any other bugs you may
find.

It informs user to comment on main bug.

** This bug is no longer a duplicate of bug 504771
   [empathy] the font and the font size cannot be changed

** Changed in: empathy (Ubuntu)
   Status: Invalid = Triaged

** This bug has been marked a duplicate of bug 504771
   [empathy] the font and the font size cannot be changed

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[Bug 598418] Re: Can't change font size in Empathy

2010-06-27 Thread Omer Akram
*** This bug is a duplicate of bug 504771 ***
https://bugs.launchpad.net/bugs/504771

We spammed the mail box of the bug reporter. these type of suggestions
should be kept out of the bug reports. email is a better way or #ubuntu-
bugs.

Sorry, Maek for the inconvenience.

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[Bug 598418] Re: Can't change font size in Empathy

2010-06-27 Thread maek
*** This bug is a duplicate of bug 504771 ***
https://bugs.launchpad.net/bugs/504771

Il giorno Sun, 27 Jun 2010 13:19:16 -
Omer Akram om2...@ubuntu.com ha scritto:

 *** This bug is a duplicate of bug 504771 ***
 https://bugs.launchpad.net/bugs/504771
 
 We spammed the mail box of the bug reporter. these type of suggestions
 should be kept out of the bug reports. email is a better way or #ubuntu-
 bugs.
 
 Sorry, Maek for the inconvenience.
 

Don't mind.
The only thing that cares is that this bug (or the duplicate one) will
be fixed ASAP to improve the end-user's experience :)

ps: I think it may be a good idea to leave it active on the
one-hundred-paper-cuts list

-- 
maek

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[Bug 598418] Re: Can't change font size in Empathy

2010-06-27 Thread Vish
*** This bug is a duplicate of bug 504771 ***
https://bugs.launchpad.net/bugs/504771

@Omer Akram : It is a learning experience for Maek as well. One day,
Maek can join bugsquad with all info we keep repeating, atleast someone
learns..  ;-)

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