[Desktop-packages] [Bug 1892440] Re: Shell text with wrong size in mutter 3.36.4-0ubuntu0.20.04.2 (mostly on Nvidia)
Okay, ever since I installed this bug fix, my mouse has been playing up. First, dragging and dropping across windows exhibited errant behaviour, such as dropping the dragging item in between box borders. Now, every once in a while, my mouse's primary buttons switch. The original issue has been resolved but this new issue is a little bit more problematic. I am using Ubuntu 20.04 with @cristiano patch ** Attachment added: "lshw" https://bugs.launchpad.net/ubuntu/focal/+source/mutter/+bug/1892440/+attachment/5415961/+files/specsaver.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1892440 Title: Shell text with wrong size in mutter 3.36.4-0ubuntu0.20.04.2 (mostly on Nvidia) Status in mutter package in Ubuntu: Fix Released Status in mutter source package in Focal: Fix Committed Status in mutter source package in Groovy: Fix Released Bug description: [ Impact ] GNOME Shell starts with a wrong text size [ Test case ] In a terminal run: - Xephyr :2 In another one: - env DISPLAY=:2 dbus-run-session gnome-shell --x11 The shell should run in the embedded window, with the correct text size, running it again (without closing Xephyr window, but stopping the shell execution) should not bigger than expected. -- Other test case (hw dependant) - Login, ensure that the Shell text size matches the configured one. [ Regression potential ] Initial UI scaling when fractional scaling is enabled is wrong. [ Workaround ] Run on startup: - gsettings set org.gnome.desktop.interface scaling-factor \ $(gsettings get org.gnome.desktop.interface scaling-factor | cut -d' ' -f2) --- See also bug 1892521. The package mutter version (3.36.4-0ubuntu0.20.04.2) for Ubuntu 20.04 causes small text in GNOME Shell menu with NVIDIA cards. With a previous version (3.36.4-0ubuntu0.20.04.1) all works fine. The problem is after update to the (3.36.4-0ubuntu0.20.04.2). --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.8 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOMEDistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-08-18 (2 days ago) InstallationMedia: Ubuntu 20.04.1 2020.08.15 LTS "Custom Focal Fossa" (20200815) NonfreeKernelModules: nvidia_modeset nvidia Package: mutter 3.36.4-0ubuntu0.20.04.2 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44 Tags: focal Uname: Linux 5.4.0-42-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True modified.conffile..etc.default.apport: # set this to 0 to disable apport, or to 1 to enable it # you can temporarily override this with # sudo service apport start force_start=1 enabled=0 mtime.conffile..etc.default.apport: 2020-08-15T17:44:36 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1892440/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1892440] Re: Shell text with wrong size in mutter 3.36.4-0ubuntu0.20.04.2 (mostly on Nvidia)
@Marco thank you for your post regarding the test packages (comment #50). This has almost solved the problem for me. I still get enlarged text at the decryption password screen. Not a problem for me, but maybe the information will help you guys. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1892440 Title: Shell text with wrong size in mutter 3.36.4-0ubuntu0.20.04.2 (mostly on Nvidia) Status in mutter package in Ubuntu: Fix Committed Status in mutter source package in Focal: In Progress Status in mutter source package in Groovy: Fix Committed Bug description: [ Impact ] GNOME Shell starts with a wrong text size [ Test case ] In a terminal run: - Xephyr :2 In another one: - env DISPLAY=:2 dbus-run-session gnome-shell --x11 The shell should run in the embedded window, with the correct text size, running it again (without closing Xephyr window, but stopping the shell execution) should not bigger than expected. -- Other test case (hw dependant) - Login, ensure that the Shell text size matches the configured one. [ Regression potential ] Initial UI scaling when fractional scaling is enabled is wrong. [ Workaround ] Run on startup: - gsettings set org.gnome.desktop.interface scaling-factor \ $(gsettings get org.gnome.desktop.interface scaling-factor | cut -d' ' -f2) --- See also bug 1892521. The package mutter version (3.36.4-0ubuntu0.20.04.2) for Ubuntu 20.04 causes small text in GNOME Shell menu with NVIDIA cards. With a previous version (3.36.4-0ubuntu0.20.04.1) all works fine. The problem is after update to the (3.36.4-0ubuntu0.20.04.2). --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.8 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOMEDistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-08-18 (2 days ago) InstallationMedia: Ubuntu 20.04.1 2020.08.15 LTS "Custom Focal Fossa" (20200815) NonfreeKernelModules: nvidia_modeset nvidia Package: mutter 3.36.4-0ubuntu0.20.04.2 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44 Tags: focal Uname: Linux 5.4.0-42-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True modified.conffile..etc.default.apport: # set this to 0 to disable apport, or to 1 to enable it # you can temporarily override this with # sudo service apport start force_start=1 enabled=0 mtime.conffile..etc.default.apport: 2020-08-15T17:44:36 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1892440/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1892521] Re: Shell text is too big in mutter 3.36.4-0ubuntu0.20.04.2
I did just want to add that it seems the update has affected the mouse as well. Transitions between windows seems to occasionally disable the mouse click momentarily. This is an issue in dragging and dropping, which will occasionally cut out or display unpredictable behavior. I am fairly certain this isn't an issue with my mouse and the issue emerged just as this update occurred. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1892521 Title: Shell text is too big in mutter 3.36.4-0ubuntu0.20.04.2 Status in mutter package in Ubuntu: Confirmed Bug description: See also bug 1892440. I had my system fonts scaled to a FACTOR of 0.90 using GNOME TWEAKS.But after a RECENT UPDATE (which upgraded the following packages : gir1.2-mutter-6:amd64 (3.36.3-0ubuntu0.20.04.1, 3.36.4-0ubuntu0.20.04.2), libcurl4:amd64 (7.68.0-1ubuntu2.1, 7.68.0-1ubuntu2.2), libmutter-6-0:amd64 (3.36.3-0ubuntu0.20.04.1, 3.36.4-0ubuntu0.20.04.2), rsyslog:amd64 (8.2001.0-1ubuntu1, 8.2001.0-1ubuntu1.1), mutter-common:amd64 (3.36.3-0ubuntu0.20.04.1, 3.36.4-0ubuntu0.20.04.2), apport:amd64 (2.20.11-0ubuntu27.6, 2.20.11-0ubuntu27.8), python3-apport:amd64 (2.20.11-0ubuntu27.6, 2.20.11-0ubuntu27.8), xz-utils:amd64 (5.2.4-1, 5.2.4-1ubuntu1), apport-gtk:amd64 (2.20.11-0ubuntu27.6, 2.20.11-0ubuntu27.8), liblzma5:amd64 (5.2.4-1, 5.2.4-1ubuntu1), liblzma5:i386 (5.2.4-1, 5.2.4-1ubuntu1), curl:amd64 (7.68.0-1ubuntu2.1, 7.68.0-1ubuntu2.2), python3-problem-report:amd64 (2.20.11-0ubuntu27.6, 2.20.11-0ubuntu27.8), libcurl3-gnutls:amd64 (7.68.0-1ubuntu2.1, 7.68.0-1ubuntu2.2), libcurl3-gnutls:i386 (7.68.0-1ubuntu2.1, 7.68.0-1ubuntu2.2), mutter:amd64 (3.36.3-0ubuntu0.20.04.1, 3.36.4-0ubuntu0.20.04.2)) - the fonts automatically scale up after every reboot and ruin the look of my desktop.I had never encountered this problem before.It can be fixed by manually scaling back the fonts in GNOME TWEAKS after every reboot , which is annoying.I really would love to have this fixed. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.8 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-05-21 (94 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) NonfreeKernelModules: nvidia_modeset nvidia Package: mutter 3.36.4-0ubuntu0.20.04.2 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44 Tags: focal Uname: Linux 5.4.0-42-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm bumblebee cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1892521/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1892440] Re: Shell text is too small in mutter 3.36.4-0ubuntu0.20.04.2
I did just want to add that it seems the update has affected the mouse as well. Transitions between windows seems to occasionally disable the mouse click momentarily. This is an issue in dragging and dropping, which will occasionally cut out or display unpredictable behaviour. I am fairly certain this isn't an issue with my mouse and the issue emerged just as this update occured. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1892440 Title: Shell text is too small in mutter 3.36.4-0ubuntu0.20.04.2 Status in mutter package in Ubuntu: Confirmed Bug description: See also bug 1892521. The package mutter version (3.36.4-0ubuntu0.20.04.2) for Ubuntu 20.04 causes small text in GNOME Shell menu with NVIDIA cards. With a previous version (3.36.4-0ubuntu0.20.04.1) all works fine. The problem is after update to the (3.36.4-0ubuntu0.20.04.2). --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.8 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-08-18 (2 days ago) InstallationMedia: Ubuntu 20.04.1 2020.08.15 LTS "Custom Focal Fossa" (20200815) NonfreeKernelModules: nvidia_modeset nvidia Package: mutter 3.36.4-0ubuntu0.20.04.2 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44 Tags: focal Uname: Linux 5.4.0-42-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True modified.conffile..etc.default.apport: # set this to 0 to disable apport, or to 1 to enable it # you can temporarily override this with # sudo service apport start force_start=1 enabled=0 mtime.conffile..etc.default.apport: 2020-08-15T17:44:36 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1892440/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1892440] Re: [focal] Mutter 3.36.4-0ubuntu0.20.04.2 small text in Ubuntu 20.04
Thankyou Konrad, your comment #17, has solved this issue for me. I did not hold the package at 6-0, though. Personal preference, but I feel that accidentally updating and breaking it again is a simple fix, while having a hold on a package that you have to remember to unhold could sit in the background for ages. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1892440 Title: [focal] Mutter 3.36.4-0ubuntu0.20.04.2 small text in Ubuntu 20.04 Status in mutter package in Ubuntu: Confirmed Bug description: The package mutter version (3.36.4-0ubuntu0.20.04.2) for Ubuntu 20.04 causes small text in GNOME Shell menu with NVIDIA cards. With a previous version (3.36.4-0ubuntu0.20.04.1) all works fine. The problem is after update to the (3.36.4-0ubuntu0.20.04.2). --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.8 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-08-18 (2 days ago) InstallationMedia: Ubuntu 20.04.1 2020.08.15 LTS "Custom Focal Fossa" (20200815) NonfreeKernelModules: nvidia_modeset nvidia Package: mutter 3.36.4-0ubuntu0.20.04.2 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44 Tags: focal Uname: Linux 5.4.0-42-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True modified.conffile..etc.default.apport: # set this to 0 to disable apport, or to 1 to enable it # you can temporarily override this with # sudo service apport start force_start=1 enabled=0 mtime.conffile..etc.default.apport: 2020-08-15T17:44:36 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1892440/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1892521] Re: UI bug - system fonts enlarge after every reboot
Hello Akhil Thankyou for this suggestion and the time you have put in. I tried this, and a few other workarounds from a few other forums, and they have all failed for me. The only solution has been to roll back the recently updated 'libmutter' package, as per comment #17 in https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1892440 using the command: sudo apt install libmutter-6-0=3.36.1-3ubuntu3 gir1.2-mutter-6=3.36.1-3ubuntu3 the post suggests to also hold the update using: sudo apt-mark hold libmutter-6-0 I haven't needed to use this command, but I imagine any future update will have to be checked for a solution if this isn't run. In any case, this has provided a complete solution, with the login screen now also back to normal. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1892521 Title: UI bug - system fonts enlarge after every reboot Status in mutter package in Ubuntu: Confirmed Bug description: I had my system fonts scaled to a FACTOR of 0.90 using GNOME TWEAKS.But after a RECENT UPDATE (which upgraded the following packages : gir1.2-mutter-6:amd64 (3.36.3-0ubuntu0.20.04.1, 3.36.4-0ubuntu0.20.04.2), libcurl4:amd64 (7.68.0-1ubuntu2.1, 7.68.0-1ubuntu2.2), libmutter-6-0:amd64 (3.36.3-0ubuntu0.20.04.1, 3.36.4-0ubuntu0.20.04.2), rsyslog:amd64 (8.2001.0-1ubuntu1, 8.2001.0-1ubuntu1.1), mutter-common:amd64 (3.36.3-0ubuntu0.20.04.1, 3.36.4-0ubuntu0.20.04.2), apport:amd64 (2.20.11-0ubuntu27.6, 2.20.11-0ubuntu27.8), python3-apport:amd64 (2.20.11-0ubuntu27.6, 2.20.11-0ubuntu27.8), xz-utils:amd64 (5.2.4-1, 5.2.4-1ubuntu1), apport-gtk:amd64 (2.20.11-0ubuntu27.6, 2.20.11-0ubuntu27.8), liblzma5:amd64 (5.2.4-1, 5.2.4-1ubuntu1), liblzma5:i386 (5.2.4-1, 5.2.4-1ubuntu1), curl:amd64 (7.68.0-1ubuntu2.1, 7.68.0-1ubuntu2.2), python3-problem-report:amd64 (2.20.11-0ubuntu27.6, 2.20.11-0ubuntu27.8), libcurl3-gnutls:amd64 (7.68.0-1ubuntu2.1, 7.68.0-1ubuntu2.2), libcurl3-gnutls:i386 (7.68.0-1ubuntu2.1, 7.68.0-1ubuntu2.2), mutter:amd64 (3.36.3-0ubuntu0.20.04.1, 3.36.4-0ubuntu0.20.04.2)) - the fonts automatically scale up after every reboot and ruin the look of my desktop.I had never encountered this problem before.It can be fixed by manually scaling back the fonts in GNOME TWEAKS after every reboot , which is annoying.I really would love to have this fixed. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.8 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-05-21 (94 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) NonfreeKernelModules: nvidia_modeset nvidia Package: mutter 3.36.4-0ubuntu0.20.04.2 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44 Tags: focal Uname: Linux 5.4.0-42-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm bumblebee cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1892521/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1892521] Re: UI bug - system fonts enlarge after every reboot
0.walbert - where did you place these commands? I'm a little new to this and I have been having the same problem. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1892521 Title: UI bug - system fonts enlarge after every reboot Status in mutter package in Ubuntu: Confirmed Bug description: I had my system fonts scaled to a FACTOR of 0.90 using GNOME TWEAKS.But after a RECENT UPDATE (which upgraded the following packages : gir1.2-mutter-6:amd64 (3.36.3-0ubuntu0.20.04.1, 3.36.4-0ubuntu0.20.04.2), libcurl4:amd64 (7.68.0-1ubuntu2.1, 7.68.0-1ubuntu2.2), libmutter-6-0:amd64 (3.36.3-0ubuntu0.20.04.1, 3.36.4-0ubuntu0.20.04.2), rsyslog:amd64 (8.2001.0-1ubuntu1, 8.2001.0-1ubuntu1.1), mutter-common:amd64 (3.36.3-0ubuntu0.20.04.1, 3.36.4-0ubuntu0.20.04.2), apport:amd64 (2.20.11-0ubuntu27.6, 2.20.11-0ubuntu27.8), python3-apport:amd64 (2.20.11-0ubuntu27.6, 2.20.11-0ubuntu27.8), xz-utils:amd64 (5.2.4-1, 5.2.4-1ubuntu1), apport-gtk:amd64 (2.20.11-0ubuntu27.6, 2.20.11-0ubuntu27.8), liblzma5:amd64 (5.2.4-1, 5.2.4-1ubuntu1), liblzma5:i386 (5.2.4-1, 5.2.4-1ubuntu1), curl:amd64 (7.68.0-1ubuntu2.1, 7.68.0-1ubuntu2.2), python3-problem-report:amd64 (2.20.11-0ubuntu27.6, 2.20.11-0ubuntu27.8), libcurl3-gnutls:amd64 (7.68.0-1ubuntu2.1, 7.68.0-1ubuntu2.2), libcurl3-gnutls:i386 (7.68.0-1ubuntu2.1, 7.68.0-1ubuntu2.2), mutter:amd64 (3.36.3-0ubuntu0.20.04.1, 3.36.4-0ubuntu0.20.04.2)) - the fonts automatically scale up after every reboot and ruin the look of my desktop.I had never encountered this problem before.It can be fixed by manually scaling back the fonts in GNOME TWEAKS after every reboot , which is annoying.I really would love to have this fixed. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.8 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-05-21 (94 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) NonfreeKernelModules: nvidia_modeset nvidia Package: mutter 3.36.4-0ubuntu0.20.04.2 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44 Tags: focal Uname: Linux 5.4.0-42-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm bumblebee cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1892521/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1892979] [NEW] Sizing issue on Startup
Public bug reported: Hello, I recently put together a new PC and installed a fresh Ubuntu 20.04. Immediately I noticed that, on startup, there was a flashing cursor and the decryption password screen was unusually large, but the login screen and desktop GUI was fine, so I thought nothing of it. With a recent update, the decryption password screen and the login screen are now both sized improperly and the text on the GUI is abnormally sized. I have included an image of the GUI with the bug apparent. If I toggle the 'large text' in universal access on then off, the problem resolves, but this is a hassle and happens every startup. I did have issues with the display driver for the GPU on installation and this may be a contributor but I am not sure and I am also not sure where to begin in troubleshooting this problem. Any help would be greatly appreciated. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44 Uname: Linux 5.4.0-42-generic x86_64 NonfreeKernelModules: wl nvidia_modeset nvidia .proc.driver.nvidia.gpus..01.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:01:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.100 Fri May 29 08:45:51 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27.8 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Wed Aug 26 14:15:32 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.271+bdcom, 5.4.0-26-generic, x86_64: installed bcmwl, 6.30.223.271+bdcom, 5.4.0-42-generic, x86_64: installed nvidia, 440.100, 5.4.0-42-generic, x86_64: installed (WARNING! Diff between built and installed module!) (WARNING! Diff between built and installed module!) (WARNING! Diff between built and installed module!) ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation TU117 [GeForce GTX 1650] [10de:1f82] (rev a1) (prog-if 00 [VGA controller]) Subsystem: Micro-Star International Co., Ltd. [MSI] TU117 [GeForce GTX 1650] [1462:8d92] InstallationDate: Installed on 2020-07-28 (28 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID c0f4:05c0 SZH usb keyboard Bus 001 Device 003: ID :0538 USB OPTICAL MOUSE Bus 001 Device 002: ID 0a12:0001 Cambridge Silicon Radio, Ltd Bluetooth Dongle (HCI mode) Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Gigabyte Technology Co., Ltd. B365M D3H ProcEnviron: LANGUAGE=en_AU:en PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_AU.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-42-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/13/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F2 dmi.board.asset.tag: Default string dmi.board.name: B365M D3H-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF2:bd08/13/2019:svnGigabyteTechnologyCo.,Ltd.:pnB365MD3H:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnB365MD3H-CF:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: B365M D3H dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.8-0ubuntu1~20.04.1 version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 ** Affects: xorg (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug focal fonts ubuntu ** Attachment added: "Screenshot of GUI with enlarged text" https://bugs.launchpad.net/bugs/1892979/+attachment/5404595/+files/Screenshot%20from%202020-08-25%2020-36-38.png -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu.
[Desktop-packages] [Bug 1839010] Re: Touchpad does not work after installing Ubuntu
** Attachment added: "list_devices" https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1839010/+attachment/5281528/+files/list_devices -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1839010 Title: Touchpad does not work after installing Ubuntu Status in gnome-control-center package in Ubuntu: Incomplete Bug description: I previously had Windows 10 on my protab laptop. After wiping the hard drive and installing Ubuntu 19.04 on the device, the touchpad ceases to respond at all. I am using an external mouse currently. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: gnome-control-center 1:3.32.2-0ubuntu1.1 ProcVersionSignature: Ubuntu 5.0.0-23.24-generic 5.0.15 Uname: Linux 5.0.0-23-generic x86_64 ApportVersion: 2.20.10-0ubuntu27.1 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Tue Aug 6 02:39:36 2019 ExecutablePath: /usr/bin/gnome-control-center InstallationDate: Installed on 2019-02-22 (164 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) ProcEnviron: LANGUAGE=en_AU:en PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_AU.UTF-8 SHELL=/bin/bash SourcePackage: gnome-control-center UpgradeStatus: Upgraded to disco on 2019-08-04 (1 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1839010/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1839010] Re: Touchpad does not work after installing Ubuntu
Here are the logs: ** Attachment added: "journal" https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1839010/+attachment/5281525/+files/journal -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1839010 Title: Touchpad does not work after installing Ubuntu Status in gnome-control-center package in Ubuntu: Incomplete Bug description: I previously had Windows 10 on my protab laptop. After wiping the hard drive and installing Ubuntu 19.04 on the device, the touchpad ceases to respond at all. I am using an external mouse currently. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: gnome-control-center 1:3.32.2-0ubuntu1.1 ProcVersionSignature: Ubuntu 5.0.0-23.24-generic 5.0.15 Uname: Linux 5.0.0-23-generic x86_64 ApportVersion: 2.20.10-0ubuntu27.1 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Tue Aug 6 02:39:36 2019 ExecutablePath: /usr/bin/gnome-control-center InstallationDate: Installed on 2019-02-22 (164 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) ProcEnviron: LANGUAGE=en_AU:en PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_AU.UTF-8 SHELL=/bin/bash SourcePackage: gnome-control-center UpgradeStatus: Upgraded to disco on 2019-08-04 (1 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1839010/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1839010] [NEW] Touchpad does not work after installing Ubuntu
Public bug reported: I previously had Windows 10 on my protab laptop. After wiping the hard drive and installing Ubuntu 19.04 on the device, the touchpad ceases to respond at all. I am using an external mouse currently. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: gnome-control-center 1:3.32.2-0ubuntu1.1 ProcVersionSignature: Ubuntu 5.0.0-23.24-generic 5.0.15 Uname: Linux 5.0.0-23-generic x86_64 ApportVersion: 2.20.10-0ubuntu27.1 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Tue Aug 6 02:39:36 2019 ExecutablePath: /usr/bin/gnome-control-center InstallationDate: Installed on 2019-02-22 (164 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) ProcEnviron: LANGUAGE=en_AU:en PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_AU.UTF-8 SHELL=/bin/bash SourcePackage: gnome-control-center UpgradeStatus: Upgraded to disco on 2019-08-04 (1 days ago) ** Affects: gnome-control-center (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug disco -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1839010 Title: Touchpad does not work after installing Ubuntu Status in gnome-control-center package in Ubuntu: New Bug description: I previously had Windows 10 on my protab laptop. After wiping the hard drive and installing Ubuntu 19.04 on the device, the touchpad ceases to respond at all. I am using an external mouse currently. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: gnome-control-center 1:3.32.2-0ubuntu1.1 ProcVersionSignature: Ubuntu 5.0.0-23.24-generic 5.0.15 Uname: Linux 5.0.0-23-generic x86_64 ApportVersion: 2.20.10-0ubuntu27.1 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Tue Aug 6 02:39:36 2019 ExecutablePath: /usr/bin/gnome-control-center InstallationDate: Installed on 2019-02-22 (164 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) ProcEnviron: LANGUAGE=en_AU:en PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_AU.UTF-8 SHELL=/bin/bash SourcePackage: gnome-control-center UpgradeStatus: Upgraded to disco on 2019-08-04 (1 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1839010/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1839006] [NEW] No sound is playing from this laptop
Public bug reported: I recently installed Ubuntu 19.04 on this protab laptop. In the settings menu the sound output shows a headphone and a multichannel output option. There is no sound coming out of either system, despite there being sound detection demonstrated in the sound bars in the output menu moving with the playback audio. I have tried force restarting/reinstalling Alsa mixer and pulse audio and all the obvious things such as checking sound level settings. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: gnome-control-center 1:3.32.2-0ubuntu1.1 ProcVersionSignature: Ubuntu 5.0.0-23.24-generic 5.0.15 Uname: Linux 5.0.0-23-generic x86_64 ApportVersion: 2.20.10-0ubuntu27.1 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Tue Aug 6 02:09:12 2019 ExecutablePath: /usr/bin/gnome-control-center InstallationDate: Installed on 2019-02-22 (164 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) ProcEnviron: LANGUAGE=en_AU:en PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_AU.UTF-8 SHELL=/bin/bash SourcePackage: gnome-control-center UpgradeStatus: Upgraded to disco on 2019-08-04 (1 days ago) ** Affects: gnome-control-center (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug disco -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1839006 Title: No sound is playing from this laptop Status in gnome-control-center package in Ubuntu: New Bug description: I recently installed Ubuntu 19.04 on this protab laptop. In the settings menu the sound output shows a headphone and a multichannel output option. There is no sound coming out of either system, despite there being sound detection demonstrated in the sound bars in the output menu moving with the playback audio. I have tried force restarting/reinstalling Alsa mixer and pulse audio and all the obvious things such as checking sound level settings. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: gnome-control-center 1:3.32.2-0ubuntu1.1 ProcVersionSignature: Ubuntu 5.0.0-23.24-generic 5.0.15 Uname: Linux 5.0.0-23-generic x86_64 ApportVersion: 2.20.10-0ubuntu27.1 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Tue Aug 6 02:09:12 2019 ExecutablePath: /usr/bin/gnome-control-center InstallationDate: Installed on 2019-02-22 (164 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) ProcEnviron: LANGUAGE=en_AU:en PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_AU.UTF-8 SHELL=/bin/bash SourcePackage: gnome-control-center UpgradeStatus: Upgraded to disco on 2019-08-04 (1 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1839006/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
Re: [Desktop-packages] [Bug 1798739] Re: [amdgpu] All video games freeze 5-10mins into play
So I became somewhat frustrated by this issue and used new installation media to completely reinstall ubuntu 18.04, removing the old partition and starting again from scratch. I installed steam as soon as the re-installation process had been completed, and downloaded/played Kerbal Space Program. I had exactly the same problem as before, the screen cutting out minutes into the game. On Wed, 24 Oct 2018 at 13:40, Daniel van Vugt wrote: > Thanks. Unfortunately you probably can't report crash files that were > created before the system update. Only crash files from a fully-updated > system are accepted. > > So please delete the existing crash files and wait for new ones to be > created. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1798739 > > Title: > [amdgpu] All video games freeze 5-10mins into play > > Status in xorg-server package in Ubuntu: > Incomplete > Status in xserver-xorg-video-amdgpu package in Ubuntu: > Incomplete > > Bug description: > I recently installed steam on my system (Ubuntu 18.04), installed a > couple of games and attemped to play them. About a couple of minutes > in to playing cities: skylines, kerbal space program and mount and > blade: warband, the screen goes blank and the computer freezes. A hard > reboot is the only way to proceed. I have reinstalled drivers several > times, with no change in this situation. I know it's not a specs > problem because I ran these games on the exact same machine a couple > of weeks ago when I had Windows 10 installed (which I have since > removed). I think this is an xorg problem but I am not sure. > > xorg: > Installed: 1:7.7+19ubuntu7.1 > Candidate: 1:7.7+19ubuntu7.1 > Version table: >*** 1:7.7+19ubuntu7.1 500 > 500 http://au.archive.ubuntu.com/ubuntu bionic-updates/main > amd64 Packages > 100 /var/lib/dpkg/status >1:7.7+19ubuntu7 500 > 500 http://au.archive.ubuntu.com/ubuntu bionic/main amd64 > Packages > > ProblemType: Bug > DistroRelease: Ubuntu 18.04 > Package: xorg 1:7.7+19ubuntu7.1 > ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18 > Uname: Linux 4.15.0-36-generic x86_64 > ApportVersion: 2.20.9-0ubuntu7.4 > Architecture: amd64 > BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' > CompizPlugins: No value set for > `/apps/compiz-1/general/screen0/options/active_plugins' > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Fri Oct 19 14:02:58 2018 > DistUpgraded: Fresh install > DistroCodename: bionic > DistroVariant: ubuntu > DkmsStatus: amdgpu, 18.30-641594, 4.15.0-36-generic, x86_64: installed > ExtraDebuggingInterest: Yes > GpuHangFrequency: Several times a day > GpuHangReproducibility: Yes, I can easily reproduce it > GpuHangStarted: Within the last week or two > GraphicsCard: >Advanced Micro Devices, Inc. [AMD/ATI] Oland [Radeon HD 8570 / R7 > 240/340 OEM] [1002:6611] (prog-if 00 [VGA controller]) > Subsystem: Pegatron Oland [Radeon HD 8570 / R7 240/340 OEM] > [1b0a:90c4] > InstallationDate: Installed on 2018-09-11 (37 days ago) > InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 > (20180426) > MachineType: Hewlett-Packard 500-002a > ProcEnviron: >TERM=xterm-256color >PATH=(custom, no user) >XDG_RUNTIME_DIR= >LANG=en_AU.UTF-8 >SHELL=/bin/bash > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic > root=UUID=49e15d88-cf4f-45cf-abc1-8e165cbdb4e4 ro quiet splash vt.handoff=1 > SourcePackage: xorg > Symptom: display > Title: Xorg freeze > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 02/05/2013 > dmi.bios.vendor: AMI > dmi.bios.version: 8.15 > dmi.board.name: 2ADA > dmi.board.vendor: Foxconn > dmi.board.version: 1.00 > dmi.chassis.asset.tag: 4CE3190T0P > dmi.chassis.type: 3 > dmi.chassis.vendor: Hewlett-Packard > dmi.modalias: > dmi:bvnAMI:bvr8.15:bd02/05/2013:svnHewlett-Packard:pn500-002a:pvr:rvnFoxconn:rn2ADA:rvr1.00:cvnHewlett-Packard:ct3:cvr: > dmi.product.family: 103C_53316J G=D > dmi.product.name: 500-002a > dmi.sys.vendor: Hewlett-Packard > version.compiz: compiz N/A > version.libdrm2: libdrm2 2.4.96+git1810161830.5a3bdc~oibaf~b > version.libgl1-mesa-dri: libgl1-mesa-dri > 18.3~git1810170730.58a51d~oibaf~b > version.libgl1-mesa-glx: libgl1-mesa-glx > 18.3~git1810170730.58a51d~oibaf~b > version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 > version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A > version.xserver-xorg-video-ati: xserver-xorg-video-ati > 1:18.1.0+git1809261933.80514b~oibaf~b > version.xserver-xorg-video-intel: xserver-xorg-video-intel > 2:2.99.917+git1809061934.25c9a2~oibaf~b > version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau > 1:1.0.15+git1807201019.ac8f7b~oibaf~b > > To manage notifications about
Re: [Desktop-packages] [Bug 1798739] Re: [amdgpu] All video games freeze 5-10mins into play
Just to add, this is the screenshot I took of another attempt. The upgrade commands are there just to show what I see when I run those commands. They were run previous to a reboot, then I ran them again to make the screenshot. Regards, Adrian On Tue, 23 Oct 2018 at 21:15, Adrian Barbuio wrote: > Okay, so I have run the update and reboot commands. I tried to run the > ubuntu-bug command again and I got exactly the same error message as was in > the previous screenshot. > > On Tue, 23 Oct 2018 at 20:46, Daniel van Vugt < > daniel.van.v...@canonical.com> wrote: > >> That screenshot shows that you can't report crash files because your >> system is out of date. To fix that please do a full system update first: >> >> 1. sudo apt update >> 2. sudo apt full-upgrade >> 3. Reboot >> >> -- >> You received this bug notification because you are subscribed to the bug >> report. >> https://bugs.launchpad.net/bugs/1798739 >> >> Title: >> [amdgpu] All video games freeze 5-10mins into play >> >> Status in xorg-server package in Ubuntu: >> Incomplete >> Status in xserver-xorg-video-amdgpu package in Ubuntu: >> Incomplete >> >> Bug description: >> I recently installed steam on my system (Ubuntu 18.04), installed a >> couple of games and attemped to play them. About a couple of minutes >> in to playing cities: skylines, kerbal space program and mount and >> blade: warband, the screen goes blank and the computer freezes. A hard >> reboot is the only way to proceed. I have reinstalled drivers several >> times, with no change in this situation. I know it's not a specs >> problem because I ran these games on the exact same machine a couple >> of weeks ago when I had Windows 10 installed (which I have since >> removed). I think this is an xorg problem but I am not sure. >> >> xorg: >> Installed: 1:7.7+19ubuntu7.1 >> Candidate: 1:7.7+19ubuntu7.1 >> Version table: >>*** 1:7.7+19ubuntu7.1 500 >> 500 http://au.archive.ubuntu.com/ubuntu bionic-updates/main >> amd64 Packages >> 100 /var/lib/dpkg/status >>1:7.7+19ubuntu7 500 >> 500 http://au.archive.ubuntu.com/ubuntu bionic/main amd64 >> Packages >> >> ProblemType: Bug >> DistroRelease: Ubuntu 18.04 >> Package: xorg 1:7.7+19ubuntu7.1 >> ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18 >> Uname: Linux 4.15.0-36-generic x86_64 >> ApportVersion: 2.20.9-0ubuntu7.4 >> Architecture: amd64 >> BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' >> CompizPlugins: No value set for >> `/apps/compiz-1/general/screen0/options/active_plugins' >> CompositorRunning: None >> CurrentDesktop: ubuntu:GNOME >> Date: Fri Oct 19 14:02:58 2018 >> DistUpgraded: Fresh install >> DistroCodename: bionic >> DistroVariant: ubuntu >> DkmsStatus: amdgpu, 18.30-641594, 4.15.0-36-generic, x86_64: installed >> ExtraDebuggingInterest: Yes >> GpuHangFrequency: Several times a day >> GpuHangReproducibility: Yes, I can easily reproduce it >> GpuHangStarted: Within the last week or two >> GraphicsCard: >>Advanced Micro Devices, Inc. [AMD/ATI] Oland [Radeon HD 8570 / R7 >> 240/340 OEM] [1002:6611] (prog-if 00 [VGA controller]) >> Subsystem: Pegatron Oland [Radeon HD 8570 / R7 240/340 OEM] >> [1b0a:90c4] >> InstallationDate: Installed on 2018-09-11 (37 days ago) >> InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 >> (20180426) >> MachineType: Hewlett-Packard 500-002a >> ProcEnviron: >>TERM=xterm-256color >>PATH=(custom, no user) >>XDG_RUNTIME_DIR= >>LANG=en_AU.UTF-8 >>SHELL=/bin/bash >> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic >> root=UUID=49e15d88-cf4f-45cf-abc1-8e165cbdb4e4 ro quiet splash vt.handoff=1 >> SourcePackage: xorg >> Symptom: display >> Title: Xorg freeze >> UpgradeStatus: No upgrade log present (probably fresh install) >> dmi.bios.date: 02/05/2013 >> dmi.bios.vendor: AMI >> dmi.bios.version: 8.15 >> dmi.board.name: 2ADA >> dmi.board.vendor: Foxconn >> dmi.board.version: 1.00 >> dmi.chassis.asset.tag: 4CE3190T0P >> dmi.chassis.type: 3 >> dmi.chassis.vendor: Hewlett-Packard >> dmi.modalias: >> dmi:bvnAMI:bvr8.15:bd02/05/2013:svnHewlett-Packard:pn500-002a:pvr:rvnFoxconn:rn2ADA:rvr1.00:cvnHewlett-Packard:ct3:cvr: >> dmi.product.family: 103C_53316J G
Re: [Desktop-packages] [Bug 1798739] Re: [amdgpu] All video games freeze 5-10mins into play
Okay, so I have run the update and reboot commands. I tried to run the ubuntu-bug command again and I got exactly the same error message as was in the previous screenshot. On Tue, 23 Oct 2018 at 20:46, Daniel van Vugt wrote: > That screenshot shows that you can't report crash files because your > system is out of date. To fix that please do a full system update first: > > 1. sudo apt update > 2. sudo apt full-upgrade > 3. Reboot > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1798739 > > Title: > [amdgpu] All video games freeze 5-10mins into play > > Status in xorg-server package in Ubuntu: > Incomplete > Status in xserver-xorg-video-amdgpu package in Ubuntu: > Incomplete > > Bug description: > I recently installed steam on my system (Ubuntu 18.04), installed a > couple of games and attemped to play them. About a couple of minutes > in to playing cities: skylines, kerbal space program and mount and > blade: warband, the screen goes blank and the computer freezes. A hard > reboot is the only way to proceed. I have reinstalled drivers several > times, with no change in this situation. I know it's not a specs > problem because I ran these games on the exact same machine a couple > of weeks ago when I had Windows 10 installed (which I have since > removed). I think this is an xorg problem but I am not sure. > > xorg: > Installed: 1:7.7+19ubuntu7.1 > Candidate: 1:7.7+19ubuntu7.1 > Version table: >*** 1:7.7+19ubuntu7.1 500 > 500 http://au.archive.ubuntu.com/ubuntu bionic-updates/main > amd64 Packages > 100 /var/lib/dpkg/status >1:7.7+19ubuntu7 500 > 500 http://au.archive.ubuntu.com/ubuntu bionic/main amd64 > Packages > > ProblemType: Bug > DistroRelease: Ubuntu 18.04 > Package: xorg 1:7.7+19ubuntu7.1 > ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18 > Uname: Linux 4.15.0-36-generic x86_64 > ApportVersion: 2.20.9-0ubuntu7.4 > Architecture: amd64 > BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' > CompizPlugins: No value set for > `/apps/compiz-1/general/screen0/options/active_plugins' > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Fri Oct 19 14:02:58 2018 > DistUpgraded: Fresh install > DistroCodename: bionic > DistroVariant: ubuntu > DkmsStatus: amdgpu, 18.30-641594, 4.15.0-36-generic, x86_64: installed > ExtraDebuggingInterest: Yes > GpuHangFrequency: Several times a day > GpuHangReproducibility: Yes, I can easily reproduce it > GpuHangStarted: Within the last week or two > GraphicsCard: >Advanced Micro Devices, Inc. [AMD/ATI] Oland [Radeon HD 8570 / R7 > 240/340 OEM] [1002:6611] (prog-if 00 [VGA controller]) > Subsystem: Pegatron Oland [Radeon HD 8570 / R7 240/340 OEM] > [1b0a:90c4] > InstallationDate: Installed on 2018-09-11 (37 days ago) > InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 > (20180426) > MachineType: Hewlett-Packard 500-002a > ProcEnviron: >TERM=xterm-256color >PATH=(custom, no user) >XDG_RUNTIME_DIR= >LANG=en_AU.UTF-8 >SHELL=/bin/bash > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic > root=UUID=49e15d88-cf4f-45cf-abc1-8e165cbdb4e4 ro quiet splash vt.handoff=1 > SourcePackage: xorg > Symptom: display > Title: Xorg freeze > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 02/05/2013 > dmi.bios.vendor: AMI > dmi.bios.version: 8.15 > dmi.board.name: 2ADA > dmi.board.vendor: Foxconn > dmi.board.version: 1.00 > dmi.chassis.asset.tag: 4CE3190T0P > dmi.chassis.type: 3 > dmi.chassis.vendor: Hewlett-Packard > dmi.modalias: > dmi:bvnAMI:bvr8.15:bd02/05/2013:svnHewlett-Packard:pn500-002a:pvr:rvnFoxconn:rn2ADA:rvr1.00:cvnHewlett-Packard:ct3:cvr: > dmi.product.family: 103C_53316J G=D > dmi.product.name: 500-002a > dmi.sys.vendor: Hewlett-Packard > version.compiz: compiz N/A > version.libdrm2: libdrm2 2.4.96+git1810161830.5a3bdc~oibaf~b > version.libgl1-mesa-dri: libgl1-mesa-dri > 18.3~git1810170730.58a51d~oibaf~b > version.libgl1-mesa-glx: libgl1-mesa-glx > 18.3~git1810170730.58a51d~oibaf~b > version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 > version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A > version.xserver-xorg-video-ati: xserver-xorg-video-ati > 1:18.1.0+git1809261933.80514b~oibaf~b > version.xserver-xorg-video-intel: xserver-xorg-video-intel > 2:2.99.917+git1809061934.25c9a2~oibaf~b > version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau > 1:1.0.15+git1807201019.ac8f7b~oibaf~b > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1798739/+subscriptions > -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg-server in Ubuntu.
Re: [Desktop-packages] [Bug 1798739] Re: [amdgpu] All video games freeze 5-10mins into play
Hello Daniel I attempted all three steps and I came across the message in the screenshot. When I click send there is no further message. I am not sure how to find an id number. Also, I checked the gnome-shell file and there was no file labelled 'extensions'. I assume this is because I have no extensions installed? Regards, Adrian On Tue, 23 Oct 2018 at 19:11, Daniel van Vugt wrote: > Thanks. It looks like something is crashing at the end (where you see > "whoopsie") but I can't yet tell what. > > Firstly, please remove/disable all gnome-shell extensions as they are > often the cause of crashes. > > Secondly... > > Thank you for taking the time to report this bug and helping to make > Ubuntu better. It sounds like some part of the system has crashed. To > help us find the cause of the crash please follow these steps: > > 1. Look in /var/crash for crash files and if found run: > ubuntu-bug YOURFILE.crash > Then tell us the ID of the newly-created bug. > > 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where > ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. > Do you find any links to recent problems on that page? If so then please > send the links to us. > > 3. If step 2 also failed then apply the workaround from bug 994921, > reboot, reproduce the crash, and retry step 1. > > Please take care to avoid attaching .crash files to bugs as we are > unable to process them as file attachments. It would also be a security > risk for yourself. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1798739 > > Title: > [amdgpu] All video games freeze 5-10mins into play > > Status in xorg-server package in Ubuntu: > Incomplete > Status in xserver-xorg-video-amdgpu package in Ubuntu: > Incomplete > > Bug description: > I recently installed steam on my system (Ubuntu 18.04), installed a > couple of games and attemped to play them. About a couple of minutes > in to playing cities: skylines, kerbal space program and mount and > blade: warband, the screen goes blank and the computer freezes. A hard > reboot is the only way to proceed. I have reinstalled drivers several > times, with no change in this situation. I know it's not a specs > problem because I ran these games on the exact same machine a couple > of weeks ago when I had Windows 10 installed (which I have since > removed). I think this is an xorg problem but I am not sure. > > xorg: > Installed: 1:7.7+19ubuntu7.1 > Candidate: 1:7.7+19ubuntu7.1 > Version table: >*** 1:7.7+19ubuntu7.1 500 > 500 http://au.archive.ubuntu.com/ubuntu bionic-updates/main > amd64 Packages > 100 /var/lib/dpkg/status >1:7.7+19ubuntu7 500 > 500 http://au.archive.ubuntu.com/ubuntu bionic/main amd64 > Packages > > ProblemType: Bug > DistroRelease: Ubuntu 18.04 > Package: xorg 1:7.7+19ubuntu7.1 > ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18 > Uname: Linux 4.15.0-36-generic x86_64 > ApportVersion: 2.20.9-0ubuntu7.4 > Architecture: amd64 > BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' > CompizPlugins: No value set for > `/apps/compiz-1/general/screen0/options/active_plugins' > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Fri Oct 19 14:02:58 2018 > DistUpgraded: Fresh install > DistroCodename: bionic > DistroVariant: ubuntu > DkmsStatus: amdgpu, 18.30-641594, 4.15.0-36-generic, x86_64: installed > ExtraDebuggingInterest: Yes > GpuHangFrequency: Several times a day > GpuHangReproducibility: Yes, I can easily reproduce it > GpuHangStarted: Within the last week or two > GraphicsCard: >Advanced Micro Devices, Inc. [AMD/ATI] Oland [Radeon HD 8570 / R7 > 240/340 OEM] [1002:6611] (prog-if 00 [VGA controller]) > Subsystem: Pegatron Oland [Radeon HD 8570 / R7 240/340 OEM] > [1b0a:90c4] > InstallationDate: Installed on 2018-09-11 (37 days ago) > InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 > (20180426) > MachineType: Hewlett-Packard 500-002a > ProcEnviron: >TERM=xterm-256color >PATH=(custom, no user) >XDG_RUNTIME_DIR= >LANG=en_AU.UTF-8 >SHELL=/bin/bash > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic > root=UUID=49e15d88-cf4f-45cf-abc1-8e165cbdb4e4 ro quiet splash vt.handoff=1 > SourcePackage: xorg > Symptom: display > Title: Xorg freeze > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 02/05/2013 > dmi.bios.vendor: AMI > dmi.bios.version: 8.15 > dmi.board.name: 2ADA > dmi.board.vendor: Foxconn > dmi.board.version: 1.00 > dmi.chassis.asset.tag: 4CE3190T0P > dmi.chassis.type: 3 > dmi.chassis.vendor: Hewlett-Packard > dmi.modalias: > dmi:bvnAMI:bvr8.15:bd02/05/2013:svnHewlett-Packard:pn500-002a:pvr:rvnFoxconn:rn2ADA:rvr1.00:cvnHewlett-Packard:ct3:cvr: > dmi.product.family:
Re: [Desktop-packages] [Bug 1798739] Re: [amdgpu] All video games freeze 5-10mins into play
Hello Daniel. I have performed the tasks you requested and have the relevant text file attached. Regards, Adrian On 23/10/18 4:43 pm, Daniel van Vugt wrote: > Please: > > 1. Reboot and run nothing other than one game that will trigger the bug. > Do not run any other apps. > > 2. After the bug happens and you have to reboot a second time then run: > >journalctl --system -b-1 > previous_boot_sys.txt > > and attach it here again. > > ** Changed in: xorg-server (Ubuntu) > Status: New => Incomplete > > ** Changed in: xserver-xorg-video-amdgpu (Ubuntu) > Status: New => Incomplete > ** Attachment added: "previous_boot_sys.txt" https://bugs.launchpad.net/bugs/1798739/+attachment/5204391/+files/previous_boot_sys.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg-server in Ubuntu. https://bugs.launchpad.net/bugs/1798739 Title: [amdgpu] All video games freeze 5-10mins into play Status in xorg-server package in Ubuntu: Incomplete Status in xserver-xorg-video-amdgpu package in Ubuntu: Incomplete Bug description: I recently installed steam on my system (Ubuntu 18.04), installed a couple of games and attemped to play them. About a couple of minutes in to playing cities: skylines, kerbal space program and mount and blade: warband, the screen goes blank and the computer freezes. A hard reboot is the only way to proceed. I have reinstalled drivers several times, with no change in this situation. I know it's not a specs problem because I ran these games on the exact same machine a couple of weeks ago when I had Windows 10 installed (which I have since removed). I think this is an xorg problem but I am not sure. xorg: Installed: 1:7.7+19ubuntu7.1 Candidate: 1:7.7+19ubuntu7.1 Version table: *** 1:7.7+19ubuntu7.1 500 500 http://au.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages 100 /var/lib/dpkg/status 1:7.7+19ubuntu7 500 500 http://au.archive.ubuntu.com/ubuntu bionic/main amd64 Packages ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18 Uname: Linux 4.15.0-36-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.4 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Oct 19 14:02:58 2018 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: amdgpu, 18.30-641594, 4.15.0-36-generic, x86_64: installed ExtraDebuggingInterest: Yes GpuHangFrequency: Several times a day GpuHangReproducibility: Yes, I can easily reproduce it GpuHangStarted: Within the last week or two GraphicsCard: Advanced Micro Devices, Inc. [AMD/ATI] Oland [Radeon HD 8570 / R7 240/340 OEM] [1002:6611] (prog-if 00 [VGA controller]) Subsystem: Pegatron Oland [Radeon HD 8570 / R7 240/340 OEM] [1b0a:90c4] InstallationDate: Installed on 2018-09-11 (37 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) MachineType: Hewlett-Packard 500-002a ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_AU.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic root=UUID=49e15d88-cf4f-45cf-abc1-8e165cbdb4e4 ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/05/2013 dmi.bios.vendor: AMI dmi.bios.version: 8.15 dmi.board.name: 2ADA dmi.board.vendor: Foxconn dmi.board.version: 1.00 dmi.chassis.asset.tag: 4CE3190T0P dmi.chassis.type: 3 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnAMI:bvr8.15:bd02/05/2013:svnHewlett-Packard:pn500-002a:pvr:rvnFoxconn:rn2ADA:rvr1.00:cvnHewlett-Packard:ct3:cvr: dmi.product.family: 103C_53316J G=D dmi.product.name: 500-002a dmi.sys.vendor: Hewlett-Packard version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.96+git1810161830.5a3bdc~oibaf~b version.libgl1-mesa-dri: libgl1-mesa-dri 18.3~git1810170730.58a51d~oibaf~b version.libgl1-mesa-glx: libgl1-mesa-glx 18.3~git1810170730.58a51d~oibaf~b version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.1.0+git1809261933.80514b~oibaf~b version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git1809061934.25c9a2~oibaf~b version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15+git1807201019.ac8f7b~oibaf~b To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1798739/+subscriptions --
Re: [Desktop-packages] [Bug 1798739] Re: [amdgpu] All video games freeze 5-10mins into play
Hello Daniel I did not receive any instructions, or any text at all in your last message. I am just wanting to know if there is any update on this issue and how to solve it. Regards, Adrian On 22/10/18 6:22 pm, Daniel van Vugt wrote: > ** Also affects: xserver-xorg-video-amdgpu (Ubuntu) > Importance: Undecided > Status: New > > ** Changed in: xorg-server (Ubuntu) > Status: Incomplete => New > -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg-server in Ubuntu. https://bugs.launchpad.net/bugs/1798739 Title: [amdgpu] All video games freeze 5-10mins into play Status in xorg-server package in Ubuntu: New Status in xserver-xorg-video-amdgpu package in Ubuntu: New Bug description: I recently installed steam on my system (Ubuntu 18.04), installed a couple of games and attemped to play them. About a couple of minutes in to playing cities: skylines, kerbal space program and mount and blade: warband, the screen goes blank and the computer freezes. A hard reboot is the only way to proceed. I have reinstalled drivers several times, with no change in this situation. I know it's not a specs problem because I ran these games on the exact same machine a couple of weeks ago when I had Windows 10 installed (which I have since removed). I think this is an xorg problem but I am not sure. xorg: Installed: 1:7.7+19ubuntu7.1 Candidate: 1:7.7+19ubuntu7.1 Version table: *** 1:7.7+19ubuntu7.1 500 500 http://au.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages 100 /var/lib/dpkg/status 1:7.7+19ubuntu7 500 500 http://au.archive.ubuntu.com/ubuntu bionic/main amd64 Packages ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18 Uname: Linux 4.15.0-36-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.4 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Oct 19 14:02:58 2018 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: amdgpu, 18.30-641594, 4.15.0-36-generic, x86_64: installed ExtraDebuggingInterest: Yes GpuHangFrequency: Several times a day GpuHangReproducibility: Yes, I can easily reproduce it GpuHangStarted: Within the last week or two GraphicsCard: Advanced Micro Devices, Inc. [AMD/ATI] Oland [Radeon HD 8570 / R7 240/340 OEM] [1002:6611] (prog-if 00 [VGA controller]) Subsystem: Pegatron Oland [Radeon HD 8570 / R7 240/340 OEM] [1b0a:90c4] InstallationDate: Installed on 2018-09-11 (37 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) MachineType: Hewlett-Packard 500-002a ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_AU.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic root=UUID=49e15d88-cf4f-45cf-abc1-8e165cbdb4e4 ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/05/2013 dmi.bios.vendor: AMI dmi.bios.version: 8.15 dmi.board.name: 2ADA dmi.board.vendor: Foxconn dmi.board.version: 1.00 dmi.chassis.asset.tag: 4CE3190T0P dmi.chassis.type: 3 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnAMI:bvr8.15:bd02/05/2013:svnHewlett-Packard:pn500-002a:pvr:rvnFoxconn:rn2ADA:rvr1.00:cvnHewlett-Packard:ct3:cvr: dmi.product.family: 103C_53316J G=D dmi.product.name: 500-002a dmi.sys.vendor: Hewlett-Packard version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.96+git1810161830.5a3bdc~oibaf~b version.libgl1-mesa-dri: libgl1-mesa-dri 18.3~git1810170730.58a51d~oibaf~b version.libgl1-mesa-glx: libgl1-mesa-glx 18.3~git1810170730.58a51d~oibaf~b version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.1.0+git1809261933.80514b~oibaf~b version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git1809061934.25c9a2~oibaf~b version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15+git1807201019.ac8f7b~oibaf~b To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1798739/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
Re: [Desktop-packages] [Bug 1798739] Re: [amdgpu] All video games freeze 5-10mins into play
No worries. The txt file is attached. Regards, Adrian On 22/10/18 5:28 pm, Daniel van Vugt wrote: > Thanks. > > Please also run this command and send us the output: > >dpkg -l > allpackages.txt > > ** Summary changed: > > - All video games freeze 5-10mins into play > + [amdgpu] All video games freeze 5-10mins into play > > ** Package changed: ubuntu => xorg-server (Ubuntu) > ** Attachment added: "allpackages.txt" https://bugs.launchpad.net/bugs/1798739/+attachment/5203873/+files/allpackages.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg-server in Ubuntu. https://bugs.launchpad.net/bugs/1798739 Title: [amdgpu] All video games freeze 5-10mins into play Status in xorg-server package in Ubuntu: Incomplete Bug description: I recently installed steam on my system (Ubuntu 18.04), installed a couple of games and attemped to play them. About a couple of minutes in to playing cities: skylines, kerbal space program and mount and blade: warband, the screen goes blank and the computer freezes. A hard reboot is the only way to proceed. I have reinstalled drivers several times, with no change in this situation. I know it's not a specs problem because I ran these games on the exact same machine a couple of weeks ago when I had Windows 10 installed (which I have since removed). I think this is an xorg problem but I am not sure. xorg: Installed: 1:7.7+19ubuntu7.1 Candidate: 1:7.7+19ubuntu7.1 Version table: *** 1:7.7+19ubuntu7.1 500 500 http://au.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages 100 /var/lib/dpkg/status 1:7.7+19ubuntu7 500 500 http://au.archive.ubuntu.com/ubuntu bionic/main amd64 Packages ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18 Uname: Linux 4.15.0-36-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.4 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Oct 19 14:02:58 2018 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: amdgpu, 18.30-641594, 4.15.0-36-generic, x86_64: installed ExtraDebuggingInterest: Yes GpuHangFrequency: Several times a day GpuHangReproducibility: Yes, I can easily reproduce it GpuHangStarted: Within the last week or two GraphicsCard: Advanced Micro Devices, Inc. [AMD/ATI] Oland [Radeon HD 8570 / R7 240/340 OEM] [1002:6611] (prog-if 00 [VGA controller]) Subsystem: Pegatron Oland [Radeon HD 8570 / R7 240/340 OEM] [1b0a:90c4] InstallationDate: Installed on 2018-09-11 (37 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) MachineType: Hewlett-Packard 500-002a ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_AU.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic root=UUID=49e15d88-cf4f-45cf-abc1-8e165cbdb4e4 ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/05/2013 dmi.bios.vendor: AMI dmi.bios.version: 8.15 dmi.board.name: 2ADA dmi.board.vendor: Foxconn dmi.board.version: 1.00 dmi.chassis.asset.tag: 4CE3190T0P dmi.chassis.type: 3 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnAMI:bvr8.15:bd02/05/2013:svnHewlett-Packard:pn500-002a:pvr:rvnFoxconn:rn2ADA:rvr1.00:cvnHewlett-Packard:ct3:cvr: dmi.product.family: 103C_53316J G=D dmi.product.name: 500-002a dmi.sys.vendor: Hewlett-Packard version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.96+git1810161830.5a3bdc~oibaf~b version.libgl1-mesa-dri: libgl1-mesa-dri 18.3~git1810170730.58a51d~oibaf~b version.libgl1-mesa-glx: libgl1-mesa-glx 18.3~git1810170730.58a51d~oibaf~b version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.1.0+git1809261933.80514b~oibaf~b version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git1809061934.25c9a2~oibaf~b version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15+git1807201019.ac8f7b~oibaf~b To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1798739/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1798739] [NEW] All video games freeze 5-10mins into play
Public bug reported: I recently installed steam on my system (Ubuntu 18.04), installed a couple of games and attemped to play them. About a couple of minutes in to playing cities: skylines, kerbal space program and mount and blade: warband, the screen goes blank and the computer freezes. A hard reboot is the only way to proceed. I have reinstalled drivers several times, with no change in this situation. I know it's not a specs problem because I ran these games on the exact same machine a couple of weeks ago when I had Windows 10 installed (which I have since removed). I think this is an xorg problem but I am not sure. xorg: Installed: 1:7.7+19ubuntu7.1 Candidate: 1:7.7+19ubuntu7.1 Version table: *** 1:7.7+19ubuntu7.1 500 500 http://au.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages 100 /var/lib/dpkg/status 1:7.7+19ubuntu7 500 500 http://au.archive.ubuntu.com/ubuntu bionic/main amd64 Packages ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18 Uname: Linux 4.15.0-36-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.4 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Oct 19 14:02:58 2018 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: amdgpu, 18.30-641594, 4.15.0-36-generic, x86_64: installed ExtraDebuggingInterest: Yes GpuHangFrequency: Several times a day GpuHangReproducibility: Yes, I can easily reproduce it GpuHangStarted: Within the last week or two GraphicsCard: Advanced Micro Devices, Inc. [AMD/ATI] Oland [Radeon HD 8570 / R7 240/340 OEM] [1002:6611] (prog-if 00 [VGA controller]) Subsystem: Pegatron Oland [Radeon HD 8570 / R7 240/340 OEM] [1b0a:90c4] InstallationDate: Installed on 2018-09-11 (37 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) MachineType: Hewlett-Packard 500-002a ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_AU.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic root=UUID=49e15d88-cf4f-45cf-abc1-8e165cbdb4e4 ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/05/2013 dmi.bios.vendor: AMI dmi.bios.version: 8.15 dmi.board.name: 2ADA dmi.board.vendor: Foxconn dmi.board.version: 1.00 dmi.chassis.asset.tag: 4CE3190T0P dmi.chassis.type: 3 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnAMI:bvr8.15:bd02/05/2013:svnHewlett-Packard:pn500-002a:pvr:rvnFoxconn:rn2ADA:rvr1.00:cvnHewlett-Packard:ct3:cvr: dmi.product.family: 103C_53316J G=D dmi.product.name: 500-002a dmi.sys.vendor: Hewlett-Packard version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.96+git1810161830.5a3bdc~oibaf~b version.libgl1-mesa-dri: libgl1-mesa-dri 18.3~git1810170730.58a51d~oibaf~b version.libgl1-mesa-glx: libgl1-mesa-glx 18.3~git1810170730.58a51d~oibaf~b version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.1.0+git1809261933.80514b~oibaf~b version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git1809061934.25c9a2~oibaf~b version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15+git1807201019.ac8f7b~oibaf~b ** Affects: xorg (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug bionic freeze third-party-packages ubuntu -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1798739 Title: All video games freeze 5-10mins into play Status in xorg package in Ubuntu: New Bug description: I recently installed steam on my system (Ubuntu 18.04), installed a couple of games and attemped to play them. About a couple of minutes in to playing cities: skylines, kerbal space program and mount and blade: warband, the screen goes blank and the computer freezes. A hard reboot is the only way to proceed. I have reinstalled drivers several times, with no change in this situation. I know it's not a specs problem because I ran these games on the exact same machine a couple of weeks ago when I had Windows 10 installed (which I have since removed). I think this is an xorg problem but I am not sure. xorg: Installed: 1:7.7+19ubuntu7.1 Candidate: 1:7.7+19ubuntu7.1 Version table: *** 1:7.7+19ubuntu7.1 500 500 http://au.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages 100 /var/lib/dpkg/status 1:7.7+19ubuntu7 500 500 http://au.archive.ubuntu.com/ubuntu bionic/main amd64 Packages
