[Desktop-packages] [Bug 2051074] Re: Mirror mode doesn't work when panel only supports one refresh rate with reduced blanking

2024-02-25 Thread Andy Chi
** Tags added: originate-from-2048179 stella

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https://bugs.launchpad.net/bugs/2051074

Title:
  Mirror mode doesn't work when panel only supports one refresh rate
  with reduced blanking

Status in HWE Next:
  New
Status in OEM Priority Project:
  New
Status in mutter package in Ubuntu:
  Fix Committed
Status in mutter source package in Jammy:
  In Progress
Status in mutter source package in Mantic:
  In Progress
Status in mutter source package in Noble:
  Fix Committed

Bug description:
  [Impact]
  On systems equipped with reduced blanking panel, mirror mode can result to no 
image on external monitor.
  The reason is due to current fallback modes don't have pixelclock for reduced 
blanking, so inadequate refresh rate is used to mode set, and result with 
atomic commit failure.

  [Fix]
  https://gitlab.gnome.org/GNOME/mutter/-/merge_requests/3449
  Add reduced blanking (RB) to fallback modes, so mutter can use RB mode to 
meet pixelclock requirement in order to pick the right refresh rate.

  [Test]
  Connect an external monitor to affected system. Use the monitor hotkey to 
switch to mirror mode or use GNOME control center to choose mirror mode. With 
the patch included, the issue is no longer observed.

  [Where problems could occur]
  The modelines of reduced blanking have reversed Hsync and Vsync flags, so if 
the driver doesn't handle those flags correctly, the atomic modeset/commit may 
fail.

  I haven't observe any issue on Intel/AMD/Nvidia GPU so far.

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[Desktop-packages] [Bug 2031872] Re: Support Elan fp device [04F3:0C99]

2023-12-07 Thread Andy Chi
** Changed in: oem-priority
 Assignee: (unassigned) => Yao Wei (medicalwei)

** Changed in: oem-priority
   Importance: Undecided => Critical

** Changed in: oem-priority
   Status: New => Fix Released

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Title:
  Support Elan fp device [04F3:0C99]

Status in OEM Priority Project:
  Fix Released
Status in libfprint package in Ubuntu:
  Fix Released
Status in libfprint source package in Jammy:
  Fix Released
Status in libfprint source package in Lunar:
  Fix Released

Bug description:
  This patch is upstreamed:

  -
  https://gitlab.freedesktop.org/libfprint/libfprint/-/merge_requests/437

  Note that part of the patch requires the changeset from:

  -
  https://gitlab.freedesktop.org/libfprint/libfprint/-/merge_requests/374

  so that the enroll time can be different between devices.

  [Impact]

   * Support Elan [04f3:0c99] fingerprint component.

  [Test Plan]

   * Find a machine with this fingerprint device

   * Find a machine with other fingerprint device (e.g. 04f3:0c82)

   * Launch `settings` and enable `Fingerprint Login`

   * Enroll finger and then logout on both DUTs.

   * Login system with enrolled finger on both DUTs.

  [Where problems could occur]

   * The patch also includes part required for [04f3:0c8c] and
  [04f3:0c8d], but the support for these devices are removed.  If needed
  we can add support for these two devices in this patchset.

   * The impact will be [04f3:0c99] will be supported.

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[Desktop-packages] [Bug 2034121] Re: Support goodix fingerprint [27c6:633C]

2023-12-07 Thread Andy Chi
** Changed in: oem-priority
   Status: Fix Committed => Fix Released

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Title:
  Support goodix fingerprint [27c6:633C]

Status in OEM Priority Project:
  Fix Released
Status in libfprint package in Ubuntu:
  Fix Released
Status in libfprint source package in Jammy:
  Fix Released
Status in libfprint source package in Lunar:
  Fix Released

Bug description:
  [27c6:633C] include in https://salsa.debian.org/ubuntu-dev-
  team/libfprint/-/commit/96645eaa7ae99a12e08b65e24a8610a3c57a92b3

  [Impact]

   * Support goodix [27c6:633C] fingerprint component.

  [Test Plan]

   * Find a machine with this fingerprint device

   * Launch `settings` and enable `Fingerprint Login`

   * Enroll finger and then logout

   * Login system with enrolled finger

  [Where problems could occur]

   * The patch add new ids to id_table. Should not affect previous
  supported device.

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[Desktop-packages] [Bug 2034481] Re: Cannot verify fingerprint if the storage is empty (Synaptics)

2023-12-07 Thread Andy Chi
** Changed in: oem-priority
   Status: Fix Committed => Fix Released

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Title:
  Cannot verify fingerprint if the storage is empty (Synaptics)

Status in OEM Priority Project:
  Fix Released
Status in libfprint package in Ubuntu:
  Fix Released
Status in libfprint source package in Jammy:
  Fix Released
Status in libfprint source package in Lunar:
  Fix Released
Status in libfprint source package in Mantic:
  Fix Released

Bug description:
  This patch is upstreamed:

  -
  https://gitlab.freedesktop.org/libfprint/libfprint/-/merge_requests/433

  [Impact]

   * HP laptops provide clear fingerprint from BIOS, user can enroll
  finger on Synaptics device after clear from BIOS.

  [Test Plan]

   * Enroll one random finger

   * Reboot and enter BIOS to reset fingerprint device (HP laptops)

   * Boot into system and re-enroll the finger

   * Login system with enrolled finger

  [Where problems could occur]

   * The patch only fix the issue with clear fingerprint from BIOS on
  Synaptics device, won't impact other vendor.

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[Desktop-packages] [Bug 1930387] Re: The system voice doesn't change after disable "Over-Amplification"

2023-11-14 Thread Andy Chi
** Also affects: gnome-settings-daemon via
   https://gitlab.gnome.org/GNOME/gnome-settings-daemon/-/issues/767
   Importance: Unknown
   Status: Unknown

** No longer affects: gnome-control-center

** Also affects: gnome-settings-daemon (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: gnome-control-center (Ubuntu)
   Status: Triaged => Invalid

** Changed in: oem-priority
 Assignee: (unassigned) => Arturr (artur)

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Title:
  The system voice doesn't change after disable "Over-Amplification"

Status in GNOME Settings Daemon:
  Unknown
Status in OEM Priority Project:
  New
Status in gnome-control-center package in Ubuntu:
  Invalid
Status in gnome-settings-daemon package in Ubuntu:
  New

Bug description:
  [Summary]
  The system voice doesn't change after disable "Over-Amplification"

  [Reproduce]
  1. Boot into the system.
  2. Launch Settings > Sound
  3. Enable "Over-Amplification"
  4. Maximize the system Volume
  5. Disable "Over-Amplification"

  [Expected result]
  The system voice can become lower.

  [Actual result]
  The system volume showed as 100 but the voice doesn't become lower.

  [Fail Rate]
  100%

  [Additional information]
  Ubuntu Version: 20.04.2 LTS
  Image: sutton-newell-focal-amd64-20210414-220
  gnome-control-center: 1:3.36.5-0ubuntu1

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[Desktop-packages] [Bug 2042796] Re: Ubuntu 20.04 The four corners of the touchscreen are not sensitive

2023-11-13 Thread Andy Chi
** Changed in: oem-priority
 Assignee: (unassigned) => Artur Pak (artur-at-work)

** Changed in: oem-priority
   Importance: Undecided => Critical

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Title:
  Ubuntu 20.04 The four corners of the touchscreen are not sensitive

Status in OEM Priority Project:
  New
Status in gnome-shell package in Ubuntu:
  New

Bug description:
  On Dell OptiPlex 7400 AIO, go to gnome-control-center > appearance,
  adjust the dock icon-size to 24. It is hard to launch corner app like
  firefox, or trigger the launcher. The app icon gets focus but not
  clicked.

  1. Ubuntu version 20.04.6
  2. gnome-shell 3.36.9-0ubuntu0.20.04.2
  3. The app or launcher is launched after a click
  4. Only see focus but no app launched

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[Desktop-packages] [Bug 1930387] Re: The system voice doesn't change after disable "Over-Amplification"

2023-11-13 Thread Andy Chi
Hi @seb128,
Yes, my expectation is that if user disable over-amplification from UI, it'll 
be the value of 100% only.

** No longer affects: gnome-control-center

** Bug watch added: gitlab.gnome.org/GNOME/gnome-settings-daemon/-/issues #767
   https://gitlab.gnome.org/GNOME/gnome-settings-daemon/-/issues/767

** Also affects: gnome-control-center via
   https://gitlab.gnome.org/GNOME/gnome-settings-daemon/-/issues/767
   Importance: Unknown
   Status: Unknown

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Title:
  The system voice doesn't change after disable "Over-Amplification"

Status in gnome-control-center:
  Unknown
Status in OEM Priority Project:
  New
Status in gnome-control-center package in Ubuntu:
  Triaged

Bug description:
  [Summary]
  The system voice doesn't change after disable "Over-Amplification"

  [Reproduce]
  1. Boot into the system.
  2. Launch Settings > Sound
  3. Enable "Over-Amplification"
  4. Maximize the system Volume
  5. Disable "Over-Amplification"

  [Expected result]
  The system voice can become lower.

  [Actual result]
  The system volume showed as 100 but the voice doesn't become lower.

  [Fail Rate]
  100%

  [Additional information]
  Ubuntu Version: 20.04.2 LTS
  Image: sutton-newell-focal-amd64-20210414-220
  gnome-control-center: 1:3.36.5-0ubuntu1

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[Desktop-packages] [Bug 1930387] Re: The system voice doesn't change after disable "Over-Amplification"

2023-11-03 Thread Andy Chi
https://gitlab.gnome.org/GNOME/gnome-control-center/-/issues/2726

** Bug watch added: gitlab.gnome.org/GNOME/gnome-control-center/-/issues #2726
   https://gitlab.gnome.org/GNOME/gnome-control-center/-/issues/2726

** Also affects: gnome-control-center via
   https://gitlab.gnome.org/GNOME/gnome-control-center/-/issues/2726
   Importance: Unknown
   Status: Unknown

** Tags added: originate-from-2039792

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Title:
  The system voice doesn't change after disable "Over-Amplification"

Status in gnome-control-center:
  Unknown
Status in OEM Priority Project:
  New
Status in gnome-control-center package in Ubuntu:
  New

Bug description:
  [Summary]
  The system voice doesn't change after disable "Over-Amplification"

  [Reproduce]
  1. Boot into the system.
  2. Launch Settings > Sound
  3. Enable "Over-Amplification"
  4. Maximize the system Volume
  5. Disable "Over-Amplification"

  [Expected result]
  The system voice can become lower.

  [Actual result]
  The system volume showed as 100 but the voice doesn't become lower.

  [Fail Rate]
  100%

  [Additional information]
  Ubuntu Version: 20.04.2 LTS
  Image: sutton-newell-focal-amd64-20210414-220
  gnome-control-center: 1:3.36.5-0ubuntu1

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[Desktop-packages] [Bug 1995349] Re: [goodix] The enrolled finger is unknown to device

2023-10-03 Thread Andy Chi
The fix is included in 1.94.6 (mantic).

** No longer affects: libfprint (Ubuntu Kinetic)

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Title:
  [goodix] The enrolled finger is unknown to device

Status in libfprint:
  Fix Released
Status in OEM Priority Project:
  Confirmed
Status in libfprint package in Ubuntu:
  New
Status in libfprint source package in Jammy:
  New
Status in libfprint source package in Lunar:
  New

Bug description:
  [Impact]

   * The enrolled finger is unknown to device

  [Test Plan]

   * Find a machine with Goodix fingerprint device

   * Clean up the storage of fp device by `manage-prints`

   * Launch `settings` and enable `Fingerprint Login`

   * Enroll left index finger and right index finger

   * Login with right index finger

  [Where problems could occur]

   * This is only affected goodix fingerprint device

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[Desktop-packages] [Bug 2034121] Re: Support goodix fingerprint [27c6:633C]

2023-10-02 Thread Andy Chi
** Also affects: libfprint (Ubuntu Lunar)
   Importance: Undecided
   Status: New

** Changed in: libfprint (Ubuntu Lunar)
   Status: New => Confirmed

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Title:
  Support goodix fingerprint [27c6:633C]

Status in OEM Priority Project:
  New
Status in libfprint package in Ubuntu:
  Fix Released
Status in libfprint source package in Jammy:
  Fix Committed
Status in libfprint source package in Lunar:
  Confirmed

Bug description:
  [27c6:633C] include in https://salsa.debian.org/ubuntu-dev-
  team/libfprint/-/commit/96645eaa7ae99a12e08b65e24a8610a3c57a92b3

  [Impact]

   * Support goodix [27c6:633C] fingerprint component.

  [Test Plan]

   * Find a machine with this fingerprint device

   * Launch `settings` and enable `Fingerprint Login`

   * Enroll finger and then logout

   * Login system with enrolled finger

  [Where problems could occur]

   * The patch add new ids to id_table. Should not affect previous
  supported device.

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[Desktop-packages] [Bug 2034481] Re: Cannot verify fingerprint if the storage is empty (Synaptics)

2023-10-01 Thread Andy Chi
** Changed in: libfprint (Ubuntu Lunar)
 Assignee: (unassigned) => Andy Chi (andch)

** Changed in: libfprint (Ubuntu Lunar)
   Status: Invalid => In Progress

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Title:
  Cannot verify fingerprint if the storage is empty (Synaptics)

Status in OEM Priority Project:
  Fix Committed
Status in libfprint package in Ubuntu:
  Fix Released
Status in libfprint source package in Jammy:
  Fix Committed
Status in libfprint source package in Lunar:
  In Progress
Status in libfprint source package in Mantic:
  Fix Released

Bug description:
  This patch is upstreamed:

  -
  https://gitlab.freedesktop.org/libfprint/libfprint/-/merge_requests/433

  [Impact]

   * HP laptops provide clear fingerprint from BIOS, user can enroll
  finger on Synaptics device after clear from BIOS.

  [Test Plan]

   * Enroll one random finger

   * Reboot and enter BIOS to reset fingerprint device (HP laptops)

   * Boot into system and re-enroll the finger

   * Login system with enrolled finger

  [Where problems could occur]

   * The patch only fix the issue with clear fingerprint from BIOS on
  Synaptics device, won't impact other vendor.

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[Desktop-packages] [Bug 2034481] Re: Cannot verify fingerprint if the storage is empty (Synaptics)

2023-09-19 Thread Andy Chi
Enable -proposed on a HP laptop equip with Synaptics [06cb:00f0]
fingerprint device and install libfprint version
1:1.94.3+tod1-0ubuntu2~22.04.06. Followed the steps to verify on it.

[test]
 * Enroll one random finger

 * Reboot and enter BIOS to reset fingerprint device (HP laptops)

 * Boot into system and re-enroll the finger

 * Login system with enrolled finger

I can login the system with re-enrolled finger.

** Changed in: libfprint (Ubuntu Lunar)
   Status: New => Invalid

** Changed in: libfprint (Ubuntu Lunar)
 Assignee: Andy Chi (andch) => (unassigned)

** Tags removed: verification-needed verification-needed-jammy
** Tags added: verification-done verification-done-jammy

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Title:
  Cannot verify fingerprint if the storage is empty (Synaptics)

Status in OEM Priority Project:
  Confirmed
Status in libfprint package in Ubuntu:
  Fix Released
Status in libfprint source package in Jammy:
  Fix Committed
Status in libfprint source package in Lunar:
  Invalid
Status in libfprint source package in Mantic:
  Fix Released

Bug description:
  This patch is upstreamed:

  -
  https://gitlab.freedesktop.org/libfprint/libfprint/-/merge_requests/433

  [Impact]

   * HP laptops provide clear fingerprint from BIOS, user can enroll
  finger on Synaptics device after clear from BIOS.

  [Test Plan]

   * Enroll one random finger

   * Reboot and enter BIOS to reset fingerprint device (HP laptops)

   * Boot into system and re-enroll the finger

   * Login system with enrolled finger

  [Where problems could occur]

   * The patch only fix the issue with clear fingerprint from BIOS on
  Synaptics device, won't impact other vendor.

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[Desktop-packages] [Bug 1990341] Re: [SRU] Support to install nvidia driver by allowing list

2023-09-15 Thread Andy Chi
** Changed in: ubuntu-drivers-common (Ubuntu Lunar)
   Status: Fix Released => Confirmed

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Title:
  [SRU] Support to install nvidia driver by allowing list

Status in OEM Priority Project:
  Triaged
Status in ubuntu-drivers-common package in Ubuntu:
  Fix Released
Status in ubuntu-drivers-common source package in Jammy:
  Confirmed
Status in ubuntu-drivers-common source package in Lunar:
  Confirmed

Bug description:
  [ Impact ]

   * In NVIDIA new GPU release cycle, NVIDIA ships their new GPUs to
  OEM/ODM for production.

  In the meantime, NVIDIA usually notify OEM/ODM/Canonical (under NDA)
  to use a specific nvidia version to development/production.

  NVIDIA and OEN/ODM will announce the next generation combination at
  the same time usually when the factory ready to ship the product.

  We made Ubuntu as a leading distribution supports many cutting edge
  devices, it's time to have an official way to make the nvidia
  installation consistent in unannounced (yet) nvidia devices to support
  OEM/ODM factory shipment for our growing counterparts.

  [ Test Plan ]

   * Steps to make sure it works:

  1. pick a cutting edge nvidia graphic.
  2. remove nv-525 from the pool by removing restricted in jammy-updates and 
jammy-security
  3. check the nv support status:
  ```
  $ ubuntu-drivers list
  oem-fix-gfx-nvidia-ondemandmode
  libfprint-2-tod1-broadcom
  oem-somerville-cinccino-meta
  ```
  4. modify custom file
  ```
  $ cat /etc/custom_supported_gpus.json
  {
    "chips": [
  {
    "devid": "0x24BA",
    "name": "TEST 24BA",
    "branch": "580.1234",
    "features": [
  "runtimepm"
    ]
  },
  {
    "devid": "0x25BC",
    "name": "TEST 25BC",
    "branch": "510",
    "features": [
  "runtimepm"
    ]
  }
    ]
  }
  ```
  5. make sure the hook works
  ```
  $ ubuntu-drivers list
  nvidia-driver-510, (kernel modules provided by nvidia-dkms-510)
  oem-fix-gfx-nvidia-ondemandmode
  libfprint-2-tod1-broadcom
  oem-somerville-cinccino-meta

  [ Where problems could occur ]

   * This feature only impact target system has a custom file
  "/etc/custom_supported_gpus.json". And it won't generate automatically
  which should not impact normal users

  [ Other Info ]

   * the patches are picked from
     - 
https://github.com/tseliot/ubuntu-drivers-common/commit/ec675fba22c68932da9fae95e0f4f2fd10732bf3
     - 
https://github.com/tseliot/ubuntu-drivers-common/commit/4776c6b9f78411ef3b269a28e9546e4ffd2b7115
     - 
https://github.com/tseliot/ubuntu-drivers-common/commit/83528313da84b55c04daa62b5edcbf823e5c067b.
   * Discussion is in https://github.com/tseliot/ubuntu-drivers-common/pull/71

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[Desktop-packages] [Bug 2034481] [NEW] Cannot verify print if the storage is empty (Synaptics)

2023-09-05 Thread Andy Chi
Public bug reported:

This patch is upstreamed:

-
https://gitlab.freedesktop.org/libfprint/libfprint/-/merge_requests/433

[Impact]

 * HP laptops provide clear fingerprint from BIOS, user can enroll
finger on Synaptics device after clear from BIOS.

[Test Plan]

 * Enroll one random finger

 * Reboot and enter BIOS to reset fingerprint device (HP laptops)

 * Boot into system and re-enroll the finger

 * Login system with enrolled finger

[Where problems could occur]

 * The patch only fix the issue with clear fingerprint from BIOS on
Synaptics device, won't impact other vendor.

** Affects: oem-priority
 Importance: Critical
 Assignee: Andy Chi (andch)
 Status: Confirmed

** Affects: libfprint (Ubuntu)
 Importance: Medium
 Status: New

** Affects: libfprint (Ubuntu Jammy)
 Importance: Medium
 Assignee: Andy Chi (andch)
 Status: New

** Affects: libfprint (Ubuntu Lunar)
 Importance: Medium
 Assignee: Andy Chi (andch)
 Status: New

** Affects: libfprint (Ubuntu Mantic)
 Importance: Medium
 Status: New


** Tags: oem-priority originate-from-2018724 stella

** Also affects: libfprint (Ubuntu Mantic)
   Importance: Undecided
   Status: New

** Also affects: libfprint (Ubuntu Lunar)
   Importance: Undecided
   Status: New

** Also affects: libfprint (Ubuntu Jammy)
   Importance: Undecided
   Status: New

** Changed in: libfprint (Ubuntu Jammy)
 Assignee: (unassigned) => Andy Chi (andch)

** Changed in: libfprint (Ubuntu Lunar)
 Assignee: (unassigned) => Andy Chi (andch)

** Tags added: oem-priority originate-from-2018724 stella

** Changed in: oem-priority
   Status: New => Confirmed

** Changed in: oem-priority
   Importance: Undecided => Critical

** Changed in: oem-priority
 Assignee: (unassigned) => Andy Chi (andch)

** Changed in: libfprint (Ubuntu Jammy)
   Importance: Undecided => Medium

** Changed in: libfprint (Ubuntu Lunar)
   Importance: Undecided => Medium

** Changed in: libfprint (Ubuntu Mantic)
   Importance: Undecided => Medium

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https://bugs.launchpad.net/bugs/2034481

Title:
  Cannot verify print if the storage is empty (Synaptics)

Status in OEM Priority Project:
  Confirmed
Status in libfprint package in Ubuntu:
  New
Status in libfprint source package in Jammy:
  New
Status in libfprint source package in Lunar:
  New
Status in libfprint source package in Mantic:
  New

Bug description:
  This patch is upstreamed:

  -
  https://gitlab.freedesktop.org/libfprint/libfprint/-/merge_requests/433

  [Impact]

   * HP laptops provide clear fingerprint from BIOS, user can enroll
  finger on Synaptics device after clear from BIOS.

  [Test Plan]

   * Enroll one random finger

   * Reboot and enter BIOS to reset fingerprint device (HP laptops)

   * Boot into system and re-enroll the finger

   * Login system with enrolled finger

  [Where problems could occur]

   * The patch only fix the issue with clear fingerprint from BIOS on
  Synaptics device, won't impact other vendor.

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[Desktop-packages] [Bug 1976204] Re: Screen freeze and high CPU when a second monitor of different scaling factor is attached (but only if DING is active)

2023-06-16 Thread Andy Chi
** Changed in: oem-priority
   Status: Fix Committed => Fix Released

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https://bugs.launchpad.net/bugs/1976204

Title:
  Screen freeze and high CPU when a second monitor of different scaling
  factor is attached (but only if DING is active)

Status in Mutter:
  New
Status in OEM Priority Project:
  Fix Released
Status in gnome-shell-extension-desktop-icons-ng package in Ubuntu:
  Fix Released
Status in mutter package in Ubuntu:
  Triaged
Status in gnome-shell-extension-desktop-icons-ng source package in Jammy:
  Fix Released

Bug description:
  [Summary]
  The system will run into freeze if I connect the external monitor through 
DP/HDMI with dongle DA310 or Docking WD19TB

  Per further check, it will freeze only if the built-in and external
  display has different scale factors.

  [Steps to reproduce]
  1. Attact DA310 or WD19TB to DUT
  2. Cold Boot into OS
  3. Plug the DP/HDMI cable to DA310 or WD19TB
  4. Check the external monitor has signal
  5. Click keyboard or move mouse to check system can work well

  [Expected result]
  System won't be freeze with external monitor.

  [Actual result]
  Screen will freeze, but ssh can still reach out DUT. Keyboard and mouse
  don't work during the screen freeze.
  It can be recovered after unplug the external monitor sometime.

  [gnome-shell stack trace]
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 37 with keysym 37 (keycode 10).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 35 with keysym 35 (keycode e).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 33 with keysym 33 (keycode c).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: 
meta_window_set_stack_position_no_sync: assertion 'window->stack_position >= 0' 
failed
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]:   ubuntu : TTY=pts/2 ; 
PWD=/home/ubuntu ; USER=root ; COMMAND=/usr/bin/dmesg
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session 
opened for user root(uid=0) by ubuntu(uid=1001)
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session 
closed for user root
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 
0x56156f8f04a0 ==
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 
0x56156f8f04a0 ==
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was 
window-added on MetaWorkspace 0x56156f916640.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was 
window-added on MetaWorkspace 0x56156f916640.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.

  This system is using OLED (3456x2160) panel, and I can't reproduce
  this issue on FHD panel.

  [What could go wrong]
  This 2 line bugfix maximizes the desktop icons window avoiding an infinite 
loop. This is a workaround for an apparent bug in mutter but fixing mutter is 
much more complicated.

  The Desktop Icons NG GNOME Shell extension is enabled by default on
  Ubuntu 22.04 LTS so a bug here could make desktops unusable.

  ---
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu82.1
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  DisplayManager: gdm3
  DistroRelease: Ubuntu 22.04
  InstallationDate: Installed on 2022-03-17 (75 days ago)
  InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20220313)
  Package: gnome-shell 42.1-0ubuntu0.1
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 5.15.0-35.36-generic 5.15.35
  RelatedPackageVersions: 

[Desktop-packages] [Bug 2023746] Re: [SRU] Add Quectel EM05-G/EM05-CN PID information to support WWAN LVFS

2023-06-14 Thread Andy Chi
** Also affects: modemmanager (Ubuntu Jammy)
   Importance: Undecided
   Status: New

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Title:
  [SRU] Add Quectel EM05-G/EM05-CN PID information to support WWAN LVFS

Status in OEM Priority Project:
  New
Status in modemmanager package in Ubuntu:
  New
Status in modemmanager source package in Jammy:
  New

Bug description:
  [SRU] Add Quectel EM05-G/EM05-CN PID information to support WWAN LVFS

  [ Impact ]
  The modemmanager v1.20.0 doesn't have Quectel EM05-G/EM05-CN PID 
(0x311/0x312) information.
  Fwupd can't base on modemmanager to identify the modem for supporting
  WWAN LVFS on a x86-based platform with Intel EHL, which is working with Jammy.
  (lp: #2019555)

  [ Test Plan ]

  Under Jammy environment,
  check fwupd (snap version) can identify EM05-G/EM05-CN modems to support WWAN 
LVFS on the target platform
  $ fwupdmgr refresh --force
  $ sudo fwupdmgr install
  # Select EM05-G/EM05-CN

  [ Where problems could occur ]

  The EM05-G/EM05-CN PID information is upstreamed to modemmanager v1.20.4
  1. 
https://gitlab.freedesktop.org/mobile-broadband/ModemManager/-/commit/b43cae70b078ee1af5b454cfd2b452e8dc711453
  2. 
https://gitlab.freedesktop.org/mobile-broadband/ModemManager/-/commit/e30b3a07a8d0f2bf5676cdcaf74da76f4af98b63

  The Lunar and Mantic already working with modemmanager v1.20.4.
  The Lenovo SE10 platform WWAN LVFS function works well on Lunar and Mantic.

  The change parts just only add VID/PIDs for Quectel's new modems under
  the Quectel plugin.

  [ Other Info ]

  N/A

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[Desktop-packages] [Bug 1990341] Re: [SRU] Support to install nvidia driver by allowing list

2023-06-12 Thread Andy Chi
** Changed in: ubuntu-drivers-common (Ubuntu Lunar)
   Status: New => Fix Released

** Changed in: ubuntu-drivers-common (Ubuntu Jammy)
   Status: New => Fix Committed

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https://bugs.launchpad.net/bugs/1990341

Title:
  [SRU] Support to install nvidia driver by allowing list

Status in OEM Priority Project:
  Confirmed
Status in ubuntu-drivers-common package in Ubuntu:
  Fix Released
Status in ubuntu-drivers-common source package in Jammy:
  Fix Committed
Status in ubuntu-drivers-common source package in Lunar:
  Fix Released

Bug description:
  [ Impact ]

   * In NVIDIA new GPU release cycle, NVIDIA ships their new GPUs to
  OEM/ODM for production.

  In the meantime, NVIDIA usually notify OEM/ODM/Canonical (under NDA)
  to use a specific nvidia version to development/production.

  NVIDIA and OEN/ODM will announce the next generation combination at
  the same time usually when the factory ready to ship the product.

  We made Ubuntu as a leading distribution supports many cutting edge
  devices, it's time to have an official way to make the nvidia
  installation consistent in unannounced (yet) nvidia devices to support
  OEM/ODM factory shipment for our growing counterparts.

  [ Test Plan ]

   * Steps to make sure it works:

  1. pick a cutting edge nvidia graphic.
  2. remove nv-525 from the pool.
  3. check the nv support status:
  ```
  $ ubuntu-drivers list
  oem-fix-gfx-nvidia-ondemandmode
  libfprint-2-tod1-broadcom
  oem-somerville-cinccino-meta
  ```
  4. modify custom file
  ```
  $ cat /etc/custom_supported_gpus.json
  {
    "chips": [
  {
    "devid": "0x24BA",
    "name": "TEST 24BA",
    "branch": "580.1234",
    "features": [
  "runtimepm"
    ]
  },
  {
    "devid": "0x25BC",
    "name": "TEST 25BC",
    "branch": "510",
    "features": [
  "runtimepm"
    ]
  }
    ]
  }
  ```
  5. make sure the hook works
  ```
  $ ubuntu-drivers list
  nvidia-driver-510, (kernel modules provided by nvidia-dkms-510)
  oem-fix-gfx-nvidia-ondemandmode
  libfprint-2-tod1-broadcom
  oem-somerville-cinccino-meta

  [ Where problems could occur ]

   * This feature only impact target system has a custom file
  "/etc/custom_supported_gpus.json". And it won't generate automatically
  which should not impact normal users

  [ Other Info ]

   * the patches are picked from 
 - 
https://github.com/tseliot/ubuntu-drivers-common/commit/ec675fba22c68932da9fae95e0f4f2fd10732bf3
 - 
https://github.com/tseliot/ubuntu-drivers-common/commit/4776c6b9f78411ef3b269a28e9546e4ffd2b7115
 - 
https://github.com/tseliot/ubuntu-drivers-common/commit/83528313da84b55c04daa62b5edcbf823e5c067b.
 
   * Discussion is in https://github.com/tseliot/ubuntu-drivers-common/pull/71

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[Desktop-packages] [Bug 1990341] Re: [SRU] Support to install nvidia driver by allowing list

2023-06-12 Thread Andy Chi
** Also affects: ubuntu-drivers-common (Ubuntu Lunar)
   Importance: Undecided
   Status: New

** Also affects: ubuntu-drivers-common (Ubuntu Jammy)
   Importance: Undecided
   Status: New

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https://bugs.launchpad.net/bugs/1990341

Title:
  [SRU] Support to install nvidia driver by allowing list

Status in OEM Priority Project:
  Confirmed
Status in ubuntu-drivers-common package in Ubuntu:
  Fix Released
Status in ubuntu-drivers-common source package in Jammy:
  New
Status in ubuntu-drivers-common source package in Lunar:
  New

Bug description:
  [ Impact ]

   * In NVIDIA new GPU release cycle, NVIDIA ships their new GPUs to
  OEM/ODM for production.

  In the meantime, NVIDIA usually notify OEM/ODM/Canonical (under NDA)
  to use a specific nvidia version to development/production.

  NVIDIA and OEN/ODM will announce the next generation combination at
  the same time usually when the factory ready to ship the product.

  We made Ubuntu as a leading distribution supports many cutting edge
  devices, it's time to have an official way to make the nvidia
  installation consistent in unannounced (yet) nvidia devices to support
  OEM/ODM factory shipment for our growing counterparts.

  [ Test Plan ]

   * Steps to make sure it works:

  1. pick a cutting edge nvidia graphic.
  2. remove nv-525 from the pool.
  3. check the nv support status:
  ```
  $ ubuntu-drivers list
  oem-fix-gfx-nvidia-ondemandmode
  libfprint-2-tod1-broadcom
  oem-somerville-cinccino-meta
  ```
  4. modify custom file
  ```
  $ cat /etc/custom_supported_gpus.json
  {
    "chips": [
  {
    "devid": "0x24BA",
    "name": "TEST 24BA",
    "branch": "580.1234",
    "features": [
  "runtimepm"
    ]
  },
  {
    "devid": "0x25BC",
    "name": "TEST 25BC",
    "branch": "510",
    "features": [
  "runtimepm"
    ]
  }
    ]
  }
  ```
  5. make sure the hook works
  ```
  $ ubuntu-drivers list
  nvidia-driver-510, (kernel modules provided by nvidia-dkms-510)
  oem-fix-gfx-nvidia-ondemandmode
  libfprint-2-tod1-broadcom
  oem-somerville-cinccino-meta

  [ Where problems could occur ]

   * This feature only impact target system has a custom file
  "/etc/custom_supported_gpus.json". And it won't generate automatically
  which should not impact normal users

  [ Other Info ]

   * the patches are picked from 
 - 
https://github.com/tseliot/ubuntu-drivers-common/commit/ec675fba22c68932da9fae95e0f4f2fd10732bf3
 - 
https://github.com/tseliot/ubuntu-drivers-common/commit/4776c6b9f78411ef3b269a28e9546e4ffd2b7115
 - 
https://github.com/tseliot/ubuntu-drivers-common/commit/83528313da84b55c04daa62b5edcbf823e5c067b.
 
   * Discussion is in https://github.com/tseliot/ubuntu-drivers-common/pull/71

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[Desktop-packages] [Bug 1966635] Re: can't move file/directory by drag and drop by using touch monitor

2023-05-22 Thread Andy Chi
** Tags added: originate-from-2019935

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https://bugs.launchpad.net/bugs/1966635

Title:
  can't move file/directory by drag and drop by using touch monitor

Status in Mutter:
  New
Status in OEM Priority Project:
  Triaged
Status in mutter package in Ubuntu:
  New
Status in nautilus package in Ubuntu:
  Incomplete

Bug description:
  Can't move file/directory by drag and drop by using a touch monitor

  OS: 22.04, up to date @ Mar 28, 2022.
  nautilus: 1:42~rc-1-ubuntu1
  mode: wayland

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[Desktop-packages] [Bug 1990089] Re: Screen freeze when performing memory stress in Wayland mode

2023-05-15 Thread Andy Chi
** Changed in: oem-priority
   Status: Incomplete => Fix Released

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Title:
  Screen freeze when performing memory stress in Wayland mode

Status in Linux:
  New
Status in Mutter:
  Fix Released
Status in OEM Priority Project:
  Fix Released
Status in mesa package in Ubuntu:
  Fix Released
Status in mesa source package in Jammy:
  Fix Committed
Status in mesa source package in Kinetic:
  Won't Fix
Status in mesa source package in Lunar:
  Fix Released

Bug description:
  [Impact]

  Running stress-ng freezes the screen under wayland on intel iris.
  Upstream has fixed it in

  5aae8a05264c354aa93017d323ce238858f68227 iris: Retry 
DRM_IOCTL_I915_GEM_EXECBUFFER2 on ENOMEM
  646cff13bca8a92b846984d782ef00e57d34d7a1 Revert "iris: Avoid abort() if 
kernel can't allocate memory"

  which need to be backported for 22.2.5

  [Test case]

  Install the update, then

  1. stress-ng --stack 0 --timeout 300
  2. check the screen

  and note that it shouldn't freeze anymore.

  [Where things could go wrong]

  This moves checking ENOMEM to the right place, so it's hard to see how
  it might cause issues.

  --

  [Steps to reproduce]
  (disable systemd-oomd or executing over ssh)
  (below command allocates a lot of memory to stress kernel page fault)

  1. stress-ng --stack 0 --timeout 300
  2. check the screen

  [Expected result]
  Screen will update slowly when performing the stress-test.
  but screen needs back to work after stress.

  [Actual result]
  Screen freeze after stress test.

  [Additional information]
  kernel version: vmlinuz-5.17.0-1017-oem
  kernel version: vmlinuz-6.0.0-06rc4drmtip20220910-generic
  Mesa version: 22.0.5-0ubuntu0.1
  Mutter version: 42.2-0ubuntu1
  Gnome-shell version: 42.2-0ubuntu0.2

  * Issue happens in Wayland only

  * gnome-shell keeps issuing ioctl()
  ```
  (gdb) bt
  #0  __GI___ioctl (fd=fd@entry=14, request=request@entry=3223348419) at 
../sysdeps/unix/sysv/linux/ioctl.c:36
  #1  0x7fcacab0eb4f in intel_ioctl (arg=0x7fffc5404d80, 
request=3223348419, fd=14) at ../src/intel/common/intel_gem.h:75
  #2  iris_wait_syncobj (timeout_nsec=140736502713808, syncobj=, 
bufmgr=) at ../src/gallium/drivers/iris/iris_fence.c:229
  #3  iris_wait_syncobj (bufmgr=, syncobj=, 
timeout_nsec=timeout_nsec@entry=9223372036854775807) at 
../src/gallium/drivers/iris/iris_fence.c:215
  #4  0x7fcacab8beab in iris_get_query_result (result=0x7fffc5404e50, 
wait=, query=0x55774159b800, ctx=) at 
../src/gallium/drivers/iris/iris_query.c:635
  #5  iris_get_query_result (ctx=, query=0x55774159b800, 
wait=, result=0x7fffc5404e50) at 
../src/gallium/drivers/iris/iris_query.c:601
  #6  0x7fcaca405e89 in tc_get_query_result (_pipe=, 
query=0x55774159b800, wait=, result=0x7fffc5404e50) at 
../src/gallium/auxiliary/util/u_threaded_context.c:881
  #7  0x7fcaca0f0e64 in get_query_result (pipe=pipe@entry=0x55773f87bad0, 
q=q@entry=0x557741a0c790, wait=wait@entry=1 '\001') at 
../src/mesa/main/queryobj.c:266
  #8  0x7fcaca0f1b12 in _mesa_wait_query (q=0x557741a0c790, 
ctx=0x55773f8af980) at ../src/mesa/main/queryobj.c:344
  #9  get_query_object (ctx=0x55773f8af980, func=func@entry=0x7fcacaf28283 
"glGetQueryObjecti64v", id=, pname=34918, 
ptype=ptype@entry=5134, buf=0x0, offset=140736502714192)
  at ../src/mesa/main/queryobj.c:1174
  #10 0x7fcaca0f2d65 in _mesa_GetQueryObjecti64v (id=, 
pname=, params=) at 
../src/mesa/main/queryobj.c:1257
  #11 0x7fcadfa39b90 in ?? () from 
/usr/lib/x86_64-linux-gnu/mutter-10/libmutter-cogl-10.so.0
  #12 0x7fcadfa751b9 in cogl_frame_info_get_rendering_duration_ns () from 
/usr/lib/x86_64-linux-gnu/mutter-10/libmutter-cogl-10.so.0
  #13 0x7fcadf8819c4 in ?? () from /lib/x86_64-linux-gnu/libmutter-10.so.0
  #14 0x7fcadfa6e7a2 in _cogl_onscreen_notify_complete () from 
/usr/lib/x86_64-linux-gnu/mutter-10/libmutter-cogl-10.so.0
  #15 0x7fcadf969cdd in ?? () from /lib/x86_64-linux-gnu/libmutter-10.so.0
  #16 0x7fcadf96ec7b in ?? () from /lib/x86_64-linux-gnu/libmutter-10.so.0
  #17 0x7fcadf969601 in ?? () from /lib/x86_64-linux-gnu/libmutter-10.so.0
  #18 0x7fcadf98395e in ?? () from /lib/x86_64-linux-gnu/libmutter-10.so.0
  #19 0x7fcadf96962d in ?? () from /lib/x86_64-linux-gnu/libmutter-10.so.0
  #20 0x7fcae0743c24 in g_main_context_dispatch () from 
/lib/x86_64-linux-gnu/libglib-2.0.so.0
  #21 0x7fcae07986f8 in ?? () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
  #22 0x7fcae0743293 in g_main_loop_run () from 
/lib/x86_64-linux-gnu/libglib-2.0.so.0
  #23 0x7fcadf8d0849 in meta_context_run_main_loop () from 
/lib/x86_64-linux-gnu/libmutter-10.so.0
  #24 0x55773f1a4f12 in ?? ()
  #25 0x7fcadf429d90 in __libc_start_call_main 
(main=main@entry=0x55773f1a4a70, argc=argc@entry=1, 
argv=argv@entry=0x7fffc54053e8) at 

[Desktop-packages] [Bug 1974293] Re: gnome-shell crashed with SIGSEGV in js::gc::Cell::storeBuffer() from js::gc::PostWriteBarrierImpl()

2023-03-22 Thread Andy Chi
Hi @vanvugt,
Sure, I changed this bug to public.

** Information type changed from Private to Public

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https://bugs.launchpad.net/bugs/1974293

Title:
  gnome-shell crashed with SIGSEGV in js::gc::Cell::storeBuffer() from
  js::gc::PostWriteBarrierImpl()

Status in OEM Priority Project:
  Confirmed
Status in gnome-shell package in Ubuntu:
  Confirmed

Bug description:
  https://errors.ubuntu.com/problem/256d1c0d1aad03bb024b525f4c80868e8f6a85b4
  https://errors.ubuntu.com/problem/b1669e114babda005eb5a6414867a0eb7293f7e7

  [Summary]
  User will be logged out to landing page automatically when performing the 
Media Control hotkey case.

  [Steps to reproduce]
  1. Boot into OS
  2. Run "checkbox-cli com.canonical.certification::keys/media-control"
  3. Press the "play & pause" hotkey (next to the microphone mute key)
  4. Press left arrow button to move the focus to the "skip" button and then 
press enter

  Description: Ubuntu 22.04 LTS
  Release: 22.04

  ProblemType: Crash
  DistroRelease: Ubuntu 22.04
  Package: gnome-shell 42.0-2ubuntu1
  ProcVersionSignature: Ubuntu 5.15.0-30.31-generic 5.15.30
  Uname: Linux 5.15.0-30-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  Date: Fri May 20 16:06:35 2022
  DisplayManager: gdm3
  ExecutablePath: /usr/bin/gnome-shell
  ExecutableTimestamp: 1649813447
  InstallationDate: Installed on 2022-05-05 (14 days ago)
  InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 
(20220419)
  ProcCmdline: /usr/bin/gnome-shell
  ProcCwd: /home/ubuntu
  RelatedPackageVersions: mutter-common 42.0-3ubuntu2
  Signal: 11
  SourcePackage: gnome-shell
  StacktraceTop:
   ?? () from /lib/x86_64-linux-gnu/libmozjs-91.so.0
   ?? () from /lib/x86_64-linux-gnu/libgjs.so.0
   ?? () from /lib/x86_64-linux-gnu/libgjs.so.0
   g_object_unref () from /lib/x86_64-linux-gnu/libgobject-2.0.so.0
   ?? ()
  Title: gnome-shell crashed with SIGSEGV in g_object_unref()
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  separator:

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[Desktop-packages] [Bug 2008067] Re: To support Elan fp device [04F3:0C82]

2023-03-21 Thread Andy Chi
** Changed in: oem-priority
   Status: Fix Committed => Fix Released

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Title:
  To support Elan fp device [04F3:0C82]

Status in OEM Priority Project:
  Fix Released
Status in libfprint package in Ubuntu:
  Invalid
Status in libfprint source package in Jammy:
  Fix Released
Status in libfprint source package in Kinetic:
  Invalid
Status in libfprint source package in Lunar:
  Invalid

Bug description:
  
https://gitlab.freedesktop.org/libfprint/libfprint/-/commit/2b760dfa380ceff152ff8105a2aad76d85ec1ddc

  This ID is included in upstream.

  [Impact]

   * Devices have Elan [04F3:0C82] fingerprint component will get
 supported.

  [Test Plan]

   * Find a machine with this fingerprint device

   * Launch `settings` and enable `Fingerprint Login`

   * Enroll finger and then logout

   * Login system with enrolled finger

  [Where problems could occur]

   * The only impact will be [04F3:0C82] will be supported.

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[Desktop-packages] [Bug 1966635] Re: can't move file/directory by drag and drop by using touch monitor

2023-03-03 Thread Andy Chi
** Tags added: originate-from-2007815

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https://bugs.launchpad.net/bugs/1966635

Title:
  can't move file/directory by drag and drop by using touch monitor

Status in Mutter:
  New
Status in OEM Priority Project:
  Confirmed
Status in mutter package in Ubuntu:
  New
Status in nautilus package in Ubuntu:
  Incomplete

Bug description:
  Can't move file/directory by drag and drop by using a touch monitor

  OS: 22.04, up to date @ Mar 28, 2022.
  nautilus: 1:42~rc-1-ubuntu1
  mode: wayland

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[Desktop-packages] [Bug 2008067] Re: To support Elan fp device [04F3:0C82]

2023-03-02 Thread Andy Chi
This id is included in Lunar and Kinetic.

** Also affects: libfprint (Ubuntu Lunar)
   Importance: Medium
   Status: New

** Also affects: libfprint (Ubuntu Kinetic)
   Importance: Undecided
   Status: New

** Changed in: libfprint (Ubuntu Kinetic)
   Importance: Undecided => Medium

** Changed in: libfprint (Ubuntu Kinetic)
   Status: New => Invalid

** Changed in: libfprint (Ubuntu Lunar)
   Status: New => Invalid

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Title:
  To support Elan fp device [04F3:0C82]

Status in OEM Priority Project:
  New
Status in libfprint package in Ubuntu:
  Invalid
Status in libfprint source package in Jammy:
  New
Status in libfprint source package in Kinetic:
  Invalid
Status in libfprint source package in Lunar:
  Invalid

Bug description:
  
https://gitlab.freedesktop.org/libfprint/libfprint/-/commit/2b760dfa380ceff152ff8105a2aad76d85ec1ddc

  This ID is included in upstream.

  [Impact]

   * Devices have Elan [04F3:0C82] fingerprint component will get
 supported.

  [Test Plan]

   * Find a machine with this fingerprint device

   * Launch `settings` and enable `Fingerprint Login`

   * Enroll finger and then logout

   * Login system with enrolled finger

  [Where problems could occur]

   * The only impact will be [04F3:0C82] will be supported.

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[Desktop-packages] [Bug 2008067] [NEW] To support Elan fp device [04F3:0C82]

2023-02-22 Thread Andy Chi
Public bug reported:

https://gitlab.freedesktop.org/libfprint/libfprint/-/commit/2b760dfa380ceff152ff8105a2aad76d85ec1ddc

This ID is included in upstream.

[Impact]

 * Devices have Elan [04F3:0C82] fingerprint component will get
   supported.

[Test Plan]

 * Find a machine with this fingerprint device

 * Launch `settings` and enable `Fingerprint Login`

 * Enroll finger and then logout

 * Login system with enrolled finger

[Where problems could occur]

 * The only impact will be [04F3:0C82] will be supported.

** Affects: oem-priority
 Importance: Undecided
 Status: New

** Affects: libfprint (Ubuntu)
 Importance: Medium
 Status: New

** Affects: libfprint (Ubuntu Jammy)
 Importance: Medium
 Status: New


** Tags: oem-priority originate-from-2007916 stella

** Also affects: libfprint (Ubuntu Jammy)
   Importance: Undecided
   Status: New

** Also affects: libfprint (Ubuntu Lunar)
   Importance: Undecided
   Status: New

** Also affects: libfprint (Ubuntu Kinetic)
   Importance: Undecided
   Status: New

** Changed in: libfprint (Ubuntu Jammy)
   Importance: Undecided => Medium

** No longer affects: libfprint (Ubuntu Lunar)

** No longer affects: libfprint (Ubuntu Kinetic)

** Changed in: libfprint (Ubuntu)
   Importance: Undecided => Medium

** Tags added: oem-priority originate-from-2007916 stella

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Title:
  To support Elan fp device [04F3:0C82]

Status in OEM Priority Project:
  New
Status in libfprint package in Ubuntu:
  New
Status in libfprint source package in Jammy:
  New

Bug description:
  
https://gitlab.freedesktop.org/libfprint/libfprint/-/commit/2b760dfa380ceff152ff8105a2aad76d85ec1ddc

  This ID is included in upstream.

  [Impact]

   * Devices have Elan [04F3:0C82] fingerprint component will get
 supported.

  [Test Plan]

   * Find a machine with this fingerprint device

   * Launch `settings` and enable `Fingerprint Login`

   * Enroll finger and then logout

   * Login system with enrolled finger

  [Where problems could occur]

   * The only impact will be [04F3:0C82] will be supported.

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[Desktop-packages] [Bug 1968040] Re: Blanked screen doesn't wake up after locking [drmModeAtomicCommit: Argument invalide] [drmModeAtomicCommit: Invalid argument]

2023-02-22 Thread Andy Chi
I found an easier way to reproduce this issue by the following steps:

1. Log out and select xorg
2. Log in and log out again to select wayland session
3. super + L to make screen blank.

I can reproduce this issue easily. I tried the latest drm-tip/linux-next
then I can't reproduce this issue.

This kernel might help
https://kernel.ubuntu.com/~kernel-ppa/mainline/drm-intel-next/2023-02-22/

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https://bugs.launchpad.net/bugs/1968040

Title:
  Blanked screen doesn't wake up after locking [drmModeAtomicCommit:
  Argument invalide] [drmModeAtomicCommit: Invalid argument]

Status in GNOME Shell:
  New
Status in Mutter:
  New
Status in mutter package in Ubuntu:
  Confirmed

Bug description:
  [ Workaround ]

  Add to /etc/environment (in Ubuntu 22.04):

MUTTER_DEBUG_ENABLE_ATOMIC_KMS=0

  or in Ubuntu 22.10 and later:

MUTTER_DEBUG_FORCE_KMS_MODE=simple

  and then reboot.

  [ Original report ]

  (initially reported as a comment on bug #1965085, and split into a
  separate bug report)

  After I lock my screen and let it blank, moving the mouse or pressing
  any key on the keyboard won't wake it up. The only reliable workaround
  I've found is to press Ctrl+Alt+F1.

  That's on a fully up-to-date jammy, my hardware is an Intel NUC with a
  single Samsung monitor connected with a standard HDMI cable. This is a
  regression that started happening yesterday (2022-04-05) if I can
  remember correctly (I do apply pending updates at least once daily).

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: gdm3 42.0-1ubuntu2
  ProcVersionSignature: Ubuntu 5.15.0-25.25-generic 5.15.30
  Uname: Linux 5.15.0-25-generic x86_64
  NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
  ApportVersion: 2.20.11-0ubuntu80
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Apr  6 15:19:30 2022
  InstallationDate: Installed on 2020-09-16 (566 days ago)
  InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Alpha amd64 (20200910)
  SourcePackage: gdm3
  UpgradeStatus: Upgraded to jammy on 2022-03-19 (17 days ago)

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[Desktop-packages] [Bug 1966635] Re: can't move file/directory by drag and drop by using touch monitor

2023-02-13 Thread Andy Chi
** Tags added: originate-from-2006441

** Tags added: originate-from-2006547

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https://bugs.launchpad.net/bugs/1966635

Title:
  can't move file/directory by drag and drop by using touch monitor

Status in Mutter:
  New
Status in OEM Priority Project:
  Confirmed
Status in mutter package in Ubuntu:
  New
Status in nautilus package in Ubuntu:
  Incomplete

Bug description:
  Can't move file/directory by drag and drop by using a touch monitor

  OS: 22.04, up to date @ Mar 28, 2022.
  nautilus: 1:42~rc-1-ubuntu1
  mode: wayland

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[Desktop-packages] [Bug 1995349] Re: [goodix] The enrolled finger is unknown to device

2023-02-08 Thread Andy Chi
** Also affects: libfprint (Ubuntu Jammy)
   Importance: Undecided
   Status: New

** Also affects: libfprint (Ubuntu Lunar)
   Importance: Undecided
   Status: New

** Also affects: libfprint (Ubuntu Kinetic)
   Importance: Undecided
   Status: New

** Changed in: libfprint (Ubuntu Kinetic)
   Importance: Undecided => Medium

** Changed in: libfprint (Ubuntu Lunar)
   Importance: Undecided => Medium

** Changed in: libfprint (Ubuntu Jammy)
   Importance: Undecided => Medium

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Title:
  [goodix] The enrolled finger is unknown to device

Status in libfprint:
  New
Status in OEM Priority Project:
  Triaged
Status in libfprint package in Ubuntu:
  New
Status in libfprint source package in Jammy:
  New
Status in libfprint source package in Kinetic:
  New
Status in libfprint source package in Lunar:
  New

Bug description:
  [Impact]

   * The enrolled finger is unknown to device

  [Test Plan]

   * Find a machine with Goodix fingerprint device

   * Clean up the storage of fp device by `manage-prints`

   * Launch `settings` and enable `Fingerprint Login`

   * Enroll left index finger and right index finger

   * Login with right index finger

  [Where problems could occur]

   * This is only affected goodix fingerprint device

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[Desktop-packages] [Bug 1977986] Re: UPower and battery indicator show update in 2 minutes when connecting power cable ThinkPad

2023-02-07 Thread Andy Chi
** Tags added: originate-from-2001891 somerville

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Title:
  UPower and battery indicator show update in 2 minutes  when connecting
  power cable ThinkPad

Status in OEM Priority Project:
  In Progress
Status in upower package in Ubuntu:
  New

Bug description:
  We found this issue on several ThinkPad. The upower will change
  'pending-charge' to 'charging' after 2 minutes later, but the
  /sys/class/power_supply/BAT0/status changes to 'Charging' immediately
  when connecting the power cable.

  $ upower -i /org/freedesktop/UPower/devices/battery_BAT0
native-path:  BAT0
vendor:   Sunwoda
model:5B10W13975
serial:   34226
power supply: yes
updated:  Wed 08 Jun 2022 11:42:02 PM CST (1 seconds ago)
has history:  yes
has statistics:   yes
battery
  present: yes
  rechargeable:yes
  state:   pending-charge
  warning-level:   none
  energy:  55.94 Wh
  energy-empty:0 Wh
  energy-full: 57 Wh
  energy-full-design:  57 Wh
  energy-rate: 5.79 W
  voltage: 16.688 V
  percentage:  98%
  capacity:100%
  technology:  lithium-polymer
  icon-name:  'battery-full-charging-symbolic'
History (charge):
  1654702882  98.000  pending-charge
  1654702863  97.000  pending-charge
History (rate):
  1654702863  5.790   pending-charge
  1654702863  6.171   pending-charge

  $ cat /sys/class/power_supply/BAT0/status 
  Charging

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[Desktop-packages] [Bug 1966635] Re: can't move file/directory by drag and drop by using touch monitor

2023-01-02 Thread Andy Chi
** Tags added: originate-from-2000750

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https://bugs.launchpad.net/bugs/1966635

Title:
  can't move file/directory by drag and drop by using touch monitor

Status in Mutter:
  New
Status in OEM Priority Project:
  Confirmed
Status in mutter package in Ubuntu:
  New
Status in nautilus package in Ubuntu:
  Incomplete

Bug description:
  Can't move file/directory by drag and drop by using a touch monitor

  OS: 22.04, up to date @ Mar 28, 2022.
  nautilus: 1:42~rc-1-ubuntu1
  mode: wayland

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[Desktop-packages] [Bug 1994027] Re: Can't move window by drag and drop by using touch screen

2022-12-07 Thread Andy Chi
** Tags added: originate-from-1998423 somerville

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https://bugs.launchpad.net/bugs/1994027

Title:
  Can't move window by drag and drop by using touch screen

Status in OEM Priority Project:
  Fix Committed
Status in XServer:
  Fix Released
Status in xorg-server package in Ubuntu:
  Fix Released
Status in xorg-server source package in Jammy:
  Fix Released

Bug description:
  [Impact]
  Users using touch screen could not move windows with 'Drag-n-drop'.
  This SRU fixes the issue.

  [Test Plan]
  1. Install the 22.04
  2. Boot and login
  3. Open a folder or terminal
  4. Drag-n-drop the title bar of nautilus or terminal windows with finger touch
  5. Drag-n-drop the title bar of nautilus or terminal windows with the Wacom 
Pen

  Expected: Both finger touch and wacom pen work normally.

  Actual: Wacom Pen works normally, finger touch can not move the
  windows.

  [Where problems could occur]
  It's a regression of upstream packages, 
https://gitlab.freedesktop.org/xorg/xserver/-/merge_requests/866

  It reverts f682e0563f736ed2c2c612ed575e05b6e3db945e.

  [Version]
  xserver-xorg-core 2:21.1.3-2ubuntu2.2

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[Desktop-packages] [Bug 1990209] Re: To support Goodix fp device [27C6:631C]

2022-12-07 Thread Andy Chi
** Changed in: libfprint (Ubuntu)
   Status: New => Fix Released

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https://bugs.launchpad.net/bugs/1990209

Title:
  To support Goodix fp device [27C6:631C]

Status in OEM Priority Project:
  Fix Released
Status in libfprint package in Ubuntu:
  Fix Released
Status in libfprint source package in Focal:
  Fix Released
Status in libfprint source package in Jammy:
  Fix Released

Bug description:
  
https://gitlab.freedesktop.org/libfprint/libfprint/-/commit/3a8299158600e06b126e72238ebd9156c7f59fc4

  This ID is included in upstream.

  [Impact]

   * Devices have Goodix [27C6:631C] fingerprint component will get
 supported.

  [Test Plan]

   * Find a machine with this fingerprint device

   * Launch `settings` and enable `Fingerprint Login`

   * Enroll finger and then logout

   * Login system with enrolled finger

  [Where problems could occur]

   * The only impact will be [27C6:631C] will be supported.

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[Desktop-packages] [Bug 1966911] Re: Cannot enroll finger on Jammy

2022-12-01 Thread Andy Chi
** Changed in: libfprint-2-tod1-goodix
   Status: Fix Committed => Fix Released

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Title:
  Cannot enroll finger on Jammy

Status in libfprint-2-tod1-goodix:
  Fix Released
Status in OEM Priority Project:
  Fix Released
Status in fprintd package in Ubuntu:
  Won't Fix
Status in libfprint package in Ubuntu:
  Fix Released
Status in fprintd source package in Jammy:
  Invalid
Status in libfprint source package in Jammy:
  Fix Released

Bug description:
  [Impact]
  Cannot enroll finger on Jammy (goodix tod driver)

  [Test plan]
  1. Install Jammy on XPS-9310
  2. Open Gnome-control-center and select `User`
  3. Enroll fingerprint

  1. Find another Laptop with fingerprint device and test on Jammy

  [Where problems could occur]
  * This change will only affect fingerprint tod driver

  The changes are mostly in the wrapper for the goodix driver so the
  focus should be on testing if finger print enrollment and
  identification is working on those devices during both authentication
  and finger enrollment (especially when no other fingerprints have been
  already enrolled).

  The only possible regression may happen in goodix devices using the
  TOD driver that may not been able to enroll or log-in.

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[Desktop-packages] [Bug 1989313] Re: To support Goodix fp device [27C6:634C]

2022-12-01 Thread Andy Chi
** Changed in: oem-priority
   Status: Fix Committed => Fix Released

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Title:
  To support Goodix fp device [27C6:634C]

Status in OEM Priority Project:
  Fix Released
Status in libfprint package in Ubuntu:
  Fix Released
Status in libfprint source package in Focal:
  Fix Released
Status in libfprint source package in Jammy:
  Fix Released

Bug description:
  
https://gitlab.freedesktop.org/libfprint/libfprint/-/commit/151551b52b006e541e62949706cf491561af9ea1

  This ID is included in upstream.

  [Impact]

   * Devices have Goodix [27C6:634C] fingerprint component will get
     supported.

  [Test Plan]

   * Find a machine with this fingerprint device

   * Launch `settings` and enable `Fingerprint Login`

   * Enroll finger and then logout

   * Login system with enrolled finger

  [Where problems could occur]

   * The only impact will be [27C6:634C] will be supported.

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[Desktop-packages] [Bug 1990209] Re: To support Goodix fp device [27C6:631C]

2022-12-01 Thread Andy Chi
** Changed in: oem-priority
   Status: Fix Committed => Fix Released

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Title:
  To support Goodix fp device [27C6:631C]

Status in OEM Priority Project:
  Fix Released
Status in libfprint package in Ubuntu:
  New
Status in libfprint source package in Focal:
  Fix Released
Status in libfprint source package in Jammy:
  Fix Released

Bug description:
  
https://gitlab.freedesktop.org/libfprint/libfprint/-/commit/3a8299158600e06b126e72238ebd9156c7f59fc4

  This ID is included in upstream.

  [Impact]

   * Devices have Goodix [27C6:631C] fingerprint component will get
 supported.

  [Test Plan]

   * Find a machine with this fingerprint device

   * Launch `settings` and enable `Fingerprint Login`

   * Enroll finger and then logout

   * Login system with enrolled finger

  [Where problems could occur]

   * The only impact will be [27C6:631C] will be supported.

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[Desktop-packages] [Bug 1989314] Re: To support Elan fp device [04F3:0C88]

2022-11-21 Thread Andy Chi
** Changed in: oem-priority
   Status: Fix Committed => Fix Released

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Title:
  To support Elan fp device [04F3:0C88]

Status in OEM Priority Project:
  Fix Released
Status in libfprint package in Ubuntu:
  Fix Released
Status in libfprint source package in Focal:
  Fix Released
Status in libfprint source package in Jammy:
  Fix Released

Bug description:
  
https://gitlab.freedesktop.org/libfprint/libfprint/-/commit/7899bf4240819a28f3e29bd40d4e36aa432343b6

  This ID is included in upstream.

  [Impact]

   * Devices have Elan [04F3:0C88] fingerprint component will get
 supported.

  [Test Plan]

   * Find a machine with this fingerprint device

   * Launch `settings` and enable `Fingerprint Login`

   * Enroll finger and then logout

   * Login system with enrolled finger

  [Where problems could occur]

   * The only impact will be [04F3:0C88] will be supported.

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[Desktop-packages] [Bug 1990089] Re: Screen freeze when performing memory stress in Wayland mode

2022-11-03 Thread Andy Chi
** Tags added: originate-from-1992399

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Title:
  Screen freeze when performing memory stress in Wayland mode

Status in Linux:
  New
Status in Mutter:
  Fix Released
Status in OEM Priority Project:
  Incomplete
Status in linux package in Ubuntu:
  Confirmed
Status in mutter package in Ubuntu:
  Opinion

Bug description:
  [Steps to reproduce]
  (disable systemd-oomd or executing over ssh)
  (below command allocates a lot of memory to stress kernel page fault)

  1. stress-ng --stack 0 --timeout 300
  2. check the screen

  [Expected result]
  Screen will update slowly when performing the stress-test.
  but screen needs back to work after stress.

  [Actual result]
  Screen freeze after stress test.

  [Additional information]
  kernel version: vmlinuz-5.17.0-1017-oem
  kernel version: vmlinuz-6.0.0-06rc4drmtip20220910-generic
  Mesa version: 22.0.5-0ubuntu0.1
  Mutter version: 42.2-0ubuntu1
  Gnome-shell version: 42.2-0ubuntu0.2

  * Issue happens in Wayland only

  * gnome-shell keeps issuing ioctl()
  ```
  (gdb) bt
  #0  __GI___ioctl (fd=fd@entry=14, request=request@entry=3223348419) at 
../sysdeps/unix/sysv/linux/ioctl.c:36
  #1  0x7fcacab0eb4f in intel_ioctl (arg=0x7fffc5404d80, 
request=3223348419, fd=14) at ../src/intel/common/intel_gem.h:75
  #2  iris_wait_syncobj (timeout_nsec=140736502713808, syncobj=, 
bufmgr=) at ../src/gallium/drivers/iris/iris_fence.c:229
  #3  iris_wait_syncobj (bufmgr=, syncobj=, 
timeout_nsec=timeout_nsec@entry=9223372036854775807) at 
../src/gallium/drivers/iris/iris_fence.c:215
  #4  0x7fcacab8beab in iris_get_query_result (result=0x7fffc5404e50, 
wait=, query=0x55774159b800, ctx=) at 
../src/gallium/drivers/iris/iris_query.c:635
  #5  iris_get_query_result (ctx=, query=0x55774159b800, 
wait=, result=0x7fffc5404e50) at 
../src/gallium/drivers/iris/iris_query.c:601
  #6  0x7fcaca405e89 in tc_get_query_result (_pipe=, 
query=0x55774159b800, wait=, result=0x7fffc5404e50) at 
../src/gallium/auxiliary/util/u_threaded_context.c:881
  #7  0x7fcaca0f0e64 in get_query_result (pipe=pipe@entry=0x55773f87bad0, 
q=q@entry=0x557741a0c790, wait=wait@entry=1 '\001') at 
../src/mesa/main/queryobj.c:266
  #8  0x7fcaca0f1b12 in _mesa_wait_query (q=0x557741a0c790, 
ctx=0x55773f8af980) at ../src/mesa/main/queryobj.c:344
  #9  get_query_object (ctx=0x55773f8af980, func=func@entry=0x7fcacaf28283 
"glGetQueryObjecti64v", id=, pname=34918, 
ptype=ptype@entry=5134, buf=0x0, offset=140736502714192)
  at ../src/mesa/main/queryobj.c:1174
  #10 0x7fcaca0f2d65 in _mesa_GetQueryObjecti64v (id=, 
pname=, params=) at 
../src/mesa/main/queryobj.c:1257
  #11 0x7fcadfa39b90 in ?? () from 
/usr/lib/x86_64-linux-gnu/mutter-10/libmutter-cogl-10.so.0
  #12 0x7fcadfa751b9 in cogl_frame_info_get_rendering_duration_ns () from 
/usr/lib/x86_64-linux-gnu/mutter-10/libmutter-cogl-10.so.0
  #13 0x7fcadf8819c4 in ?? () from /lib/x86_64-linux-gnu/libmutter-10.so.0
  #14 0x7fcadfa6e7a2 in _cogl_onscreen_notify_complete () from 
/usr/lib/x86_64-linux-gnu/mutter-10/libmutter-cogl-10.so.0
  #15 0x7fcadf969cdd in ?? () from /lib/x86_64-linux-gnu/libmutter-10.so.0
  #16 0x7fcadf96ec7b in ?? () from /lib/x86_64-linux-gnu/libmutter-10.so.0
  #17 0x7fcadf969601 in ?? () from /lib/x86_64-linux-gnu/libmutter-10.so.0
  #18 0x7fcadf98395e in ?? () from /lib/x86_64-linux-gnu/libmutter-10.so.0
  #19 0x7fcadf96962d in ?? () from /lib/x86_64-linux-gnu/libmutter-10.so.0
  #20 0x7fcae0743c24 in g_main_context_dispatch () from 
/lib/x86_64-linux-gnu/libglib-2.0.so.0
  #21 0x7fcae07986f8 in ?? () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
  #22 0x7fcae0743293 in g_main_loop_run () from 
/lib/x86_64-linux-gnu/libglib-2.0.so.0
  #23 0x7fcadf8d0849 in meta_context_run_main_loop () from 
/lib/x86_64-linux-gnu/libmutter-10.so.0
  #24 0x55773f1a4f12 in ?? ()
  #25 0x7fcadf429d90 in __libc_start_call_main 
(main=main@entry=0x55773f1a4a70, argc=argc@entry=1, 
argv=argv@entry=0x7fffc54053e8) at ../sysdeps/nptl/libc_start_call_main.h:58
  #26 0x7fcadf429e40 in __libc_start_main_impl (main=0x55773f1a4a70, 
argc=1, argv=0x7fffc54053e8, init=, fini=, 
rtld_fini=, stack_end=0x7fffc54053d8)
  at ../csu/libc-start.c:392
  #27 0x55773f1a51b5 in ?? ()
  ```

  Other discussion thread:
  https://gitlab.freedesktop.org/drm/intel/-/issues/6851
  https://gitlab.gnome.org/GNOME/mutter/-/issues/2431

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: mutter (not installed)
  Uname: Linux 5.18.0-rc2+ x86_64
  ApportVersion: 2.20.11-0ubuntu82.1
  Architecture: amd64
  CasperMD5json:
   {
     "result": "skip"
   }
  Date: Mon Sep 19 10:39:59 2022
  DistributionChannelDescriptor:
   # This is the distribution channel descriptor for the OEM CDs
   # For more information see 

[Desktop-packages] [Bug 1969422] Re: gnome-shell crashed with SIGSEGV in gbm_surface_release_buffer() from meta_drm_buffer_gbm_finalize() from g_object_unref() from g_object_unref() from g_set_object(

2022-11-01 Thread Andy Chi
** Changed in: oem-priority
   Status: Fix Committed => Fix Released

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Title:
  gnome-shell crashed with SIGSEGV in gbm_surface_release_buffer() from
  meta_drm_buffer_gbm_finalize() from g_object_unref() from
  g_object_unref() from g_set_object()

Status in Mutter:
  Fix Released
Status in OEM Priority Project:
  Fix Released
Status in mutter package in Ubuntu:
  Fix Released
Status in mutter source package in Jammy:
  Fix Released
Status in mutter source package in Kinetic:
  Fix Released

Bug description:
  [ Impact ]

  On dual-GPU systems, gnome-shell may crash in
  gbm_surface_release_buffer() during display config changes, like when
  rearranging monitor positions.

  [ Test Plan ]

  1. Find a dual GPU system where both use open source drivers (like Intel + 
AMD).
  2. Ideally also attach one monitor to each GPU.
  3. Open Settings and repeatedly change the monitor layout pressing Apply each 
time.

  Expect: System does not crash.

  [ Where problems could occur ]

  Anywhere to do with screen updates since the entire triple buffering
  patch has been updated.

  [ Other Info ]

  The Ubuntu Error Tracker has been receiving reports about a problem regarding 
gnome-shell.  This problem was most recently seen with package version 
42.0-1ubuntu1, the problem page at 
https://errors.ubuntu.com/problem/4fa0be3b67c650c621a425137efd7376c32451b4 
contains more details, including versions of packages affected, stacktrace or 
traceback, and individual crash reports.
  If you do not have access to the Ubuntu Error Tracker and are a software 
developer, you can request it at http://forms.canonical.com/reports/.

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[Desktop-packages] [Bug 1995349] [NEW] [goodix] The enrolled finger is unknown to device

2022-11-01 Thread Andy Chi
Public bug reported:

[Impact]

 * The enrolled finger is unknown to device

[Test Plan]

 * Find a machine with Goodix fingerprint device

 * Clean up the storage of fp device by `manage-prints`

 * Launch `settings` and enable `Fingerprint Login`

 * Enroll left index finger and right index finger

 * Login with right index finger

[Where problems could occur]

 * This is only affected goodix fingerprint device

** Affects: libfprint
 Importance: Unknown
 Status: Unknown

** Affects: oem-priority
 Importance: Critical
 Assignee: Andy Chi (andch)
 Status: Confirmed

** Affects: libfprint (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: oem-priority originate-from-1990344 somerville

** Tags added: oem-priority originate-from-1990344 somerville

** Changed in: oem-priority
   Importance: Undecided => Critical

** Changed in: oem-priority
   Status: New => Confirmed

** Changed in: oem-priority
 Assignee: (unassigned) => Andy Chi (andch)

** Bug watch added: gitlab.freedesktop.org/libfprint/libfprint/-/issues #511
   https://gitlab.freedesktop.org/libfprint/libfprint/-/issues/511

** Also affects: libfprint via
   https://gitlab.freedesktop.org/libfprint/libfprint/-/issues/511
   Importance: Unknown
   Status: Unknown

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Title:
  [goodix] The enrolled finger is unknown to device

Status in libfprint:
  Unknown
Status in OEM Priority Project:
  Confirmed
Status in libfprint package in Ubuntu:
  New

Bug description:
  [Impact]

   * The enrolled finger is unknown to device

  [Test Plan]

   * Find a machine with Goodix fingerprint device

   * Clean up the storage of fp device by `manage-prints`

   * Launch `settings` and enable `Fingerprint Login`

   * Enroll left index finger and right index finger

   * Login with right index finger

  [Where problems could occur]

   * This is only affected goodix fingerprint device

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[Desktop-packages] [Bug 1988625] Re: Left-over cursor visible on second screen

2022-11-01 Thread Andy Chi
Plug a 4k external monitor to XPS 9320, set the external monitor to 100% and 
set the internal monitor to 200%.
Enable -proposed pocket and install mutter (42.5-0ubuntu1), wiggle mouse 20 
times and no cursor left on my internal monitor.

** Tags removed: verification-needed verification-needed-jammy
** Tags added: verification-done verification-done-jammy

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Title:
  Left-over cursor visible on second screen

Status in GNOME Shell:
  Fix Released
Status in mutter package in Ubuntu:
  Fix Released
Status in mutter source package in Jammy:
  Fix Committed
Status in mutter source package in Kinetic:
  Fix Released

Bug description:
  [ Impact ]

  When I move my mouse between screens, every once in a while a leftover
  cursor remains on the screen I just left. Moving to that screen again
  fixes.

  [ Test Plan ]

  1. Set up a dual-monitor system using open source graphics drivers only.
  2. Log into a Wayland session (usually just "Ubuntu").
  3. Wiggle the mouse between the two monitors.

  Expect: The mouse pointer never gets left behind and frozen on the
  previous monitor.

  [ Where problems could occur ]

  Anywhere to do with screen updates since the entire triple buffering
  patch has been updated.

  [ Other Info ]

  This sounds like (Fix Released) #1724977, but seems to happen on extra
  screens.

  It may be related to different scales of my two displays (100% vs.
  200%).

  ProblemType: Bug
  DistroRelease: Ubuntu 22.10
  Package: gnome-shell 43~beta-1ubuntu2
  ProcVersionSignature: Ubuntu 5.15.0-27.28-generic 5.15.30
  Uname: Linux 5.15.0-27-generic x86_64
  NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
  ApportVersion: 2.23.0-0ubuntu1
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Sep  3 11:51:47 2022
  DisplayManager: gdm3
  InstallationDate: Installed on 2022-08-31 (2 days ago)
  InstallationMedia: Ubuntu 22.10 "Kinetic Kudu" - Alpha amd64 (20220829)
  ProcEnviron:
   TERM=screen-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=pl_PL.UTF-8
   SHELL=/bin/zsh
  RelatedPackageVersions: mutter-common 43~beta-3ubuntu2
  SourcePackage: gnome-shell
  UpgradeStatus: No upgrade log present (probably fresh install)

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[Desktop-packages] [Bug 1923419] Re: FP identification is not working immediately after entering wrong password

2022-10-28 Thread Andy Chi
Ok, thanks.

fprintd / 1.94.2-1ubuntu0.22.04.1
libfprint-2-2 / 1:1.94.3+tod1-0ubuntu2~22.04.01 
libfprint-2-tod1 / 1:1.94.3+tod1-0ubuntu2~22.04.01

** Changed in: fprintd (Ubuntu)
   Status: New => Fix Released

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Title:
  FP identification is not working immediately after entering wrong
  password

Status in fprintd package in Ubuntu:
  Fix Released

Bug description:
  Issue: FP identification is not working immediately after entering
  wrong password

  System prerequisite:  FP enrolled on system, Identify works fine.
  OS: Verified on: 20.04 PPA release.
  • Lock the screen
  • Enter wrong regular password and press enter.
  • Observe that "please try again" error is shown. 
  • Now try to login using enrolled FP. Observe that FP gets detected (FW 
uart log shows that FP is detected) but there will be no change in the login 
screen.
  • Need to enter password to login into user account or Hit enter again, 
login screen will show the Swipe your finger option and FP identify works.
  Attached the fprintd debug log.
  Events actions are mentioned with this symbol <==> at attached output.
  Post wrong password attempt, FW is immediately ready to capture the finger, 
but host is saying device is already claimed and acquiring after hitting enter 
key again.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-09-24 (200 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  Package: fprintd 1.90.9-1~ubuntu20.04.1 [origin: 
LP-PPA-ci-train-ppa-service-4509.1]
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 5.8.0-44.50~20.04.1-generic 5.8.18
  Tags: third-party-packages focal
  Uname: Linux 5.8.0-44-generic x86_64
  UnreportableReason: This is not an official Ubuntu package. Please remove any 
third party package and try again.
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True

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[Desktop-packages] [Bug 1990089] Re: Screen freeze when performing memory stress in Wayland mode

2022-10-24 Thread Andy Chi
** Tags added: originate-from-1981168 somerville

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Title:
  Screen freeze when performing memory stress in Wayland mode

Status in Linux:
  New
Status in Mutter:
  Fix Released
Status in OEM Priority Project:
  Incomplete
Status in linux package in Ubuntu:
  Confirmed
Status in mutter package in Ubuntu:
  Opinion

Bug description:
  [Steps to reproduce]
  (disable systemd-oomd or executing over ssh)
  (below command allocates a lot of memory to stress kernel page fault)

  1. stress-ng --stack 0 --timeout 300
  2. check the screen

  [Expected result]
  Screen will update slowly when performing the stress-test.
  but screen needs back to work after stress.

  [Actual result]
  Screen freeze after stress test.

  [Additional information]
  kernel version: vmlinuz-5.17.0-1017-oem
  kernel version: vmlinuz-6.0.0-06rc4drmtip20220910-generic
  Mesa version: 22.0.5-0ubuntu0.1
  Mutter version: 42.2-0ubuntu1
  Gnome-shell version: 42.2-0ubuntu0.2

  * Issue happens in Wayland only

  * gnome-shell keeps issuing ioctl()
  ```
  (gdb) bt
  #0  __GI___ioctl (fd=fd@entry=14, request=request@entry=3223348419) at 
../sysdeps/unix/sysv/linux/ioctl.c:36
  #1  0x7fcacab0eb4f in intel_ioctl (arg=0x7fffc5404d80, 
request=3223348419, fd=14) at ../src/intel/common/intel_gem.h:75
  #2  iris_wait_syncobj (timeout_nsec=140736502713808, syncobj=, 
bufmgr=) at ../src/gallium/drivers/iris/iris_fence.c:229
  #3  iris_wait_syncobj (bufmgr=, syncobj=, 
timeout_nsec=timeout_nsec@entry=9223372036854775807) at 
../src/gallium/drivers/iris/iris_fence.c:215
  #4  0x7fcacab8beab in iris_get_query_result (result=0x7fffc5404e50, 
wait=, query=0x55774159b800, ctx=) at 
../src/gallium/drivers/iris/iris_query.c:635
  #5  iris_get_query_result (ctx=, query=0x55774159b800, 
wait=, result=0x7fffc5404e50) at 
../src/gallium/drivers/iris/iris_query.c:601
  #6  0x7fcaca405e89 in tc_get_query_result (_pipe=, 
query=0x55774159b800, wait=, result=0x7fffc5404e50) at 
../src/gallium/auxiliary/util/u_threaded_context.c:881
  #7  0x7fcaca0f0e64 in get_query_result (pipe=pipe@entry=0x55773f87bad0, 
q=q@entry=0x557741a0c790, wait=wait@entry=1 '\001') at 
../src/mesa/main/queryobj.c:266
  #8  0x7fcaca0f1b12 in _mesa_wait_query (q=0x557741a0c790, 
ctx=0x55773f8af980) at ../src/mesa/main/queryobj.c:344
  #9  get_query_object (ctx=0x55773f8af980, func=func@entry=0x7fcacaf28283 
"glGetQueryObjecti64v", id=, pname=34918, 
ptype=ptype@entry=5134, buf=0x0, offset=140736502714192)
  at ../src/mesa/main/queryobj.c:1174
  #10 0x7fcaca0f2d65 in _mesa_GetQueryObjecti64v (id=, 
pname=, params=) at 
../src/mesa/main/queryobj.c:1257
  #11 0x7fcadfa39b90 in ?? () from 
/usr/lib/x86_64-linux-gnu/mutter-10/libmutter-cogl-10.so.0
  #12 0x7fcadfa751b9 in cogl_frame_info_get_rendering_duration_ns () from 
/usr/lib/x86_64-linux-gnu/mutter-10/libmutter-cogl-10.so.0
  #13 0x7fcadf8819c4 in ?? () from /lib/x86_64-linux-gnu/libmutter-10.so.0
  #14 0x7fcadfa6e7a2 in _cogl_onscreen_notify_complete () from 
/usr/lib/x86_64-linux-gnu/mutter-10/libmutter-cogl-10.so.0
  #15 0x7fcadf969cdd in ?? () from /lib/x86_64-linux-gnu/libmutter-10.so.0
  #16 0x7fcadf96ec7b in ?? () from /lib/x86_64-linux-gnu/libmutter-10.so.0
  #17 0x7fcadf969601 in ?? () from /lib/x86_64-linux-gnu/libmutter-10.so.0
  #18 0x7fcadf98395e in ?? () from /lib/x86_64-linux-gnu/libmutter-10.so.0
  #19 0x7fcadf96962d in ?? () from /lib/x86_64-linux-gnu/libmutter-10.so.0
  #20 0x7fcae0743c24 in g_main_context_dispatch () from 
/lib/x86_64-linux-gnu/libglib-2.0.so.0
  #21 0x7fcae07986f8 in ?? () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
  #22 0x7fcae0743293 in g_main_loop_run () from 
/lib/x86_64-linux-gnu/libglib-2.0.so.0
  #23 0x7fcadf8d0849 in meta_context_run_main_loop () from 
/lib/x86_64-linux-gnu/libmutter-10.so.0
  #24 0x55773f1a4f12 in ?? ()
  #25 0x7fcadf429d90 in __libc_start_call_main 
(main=main@entry=0x55773f1a4a70, argc=argc@entry=1, 
argv=argv@entry=0x7fffc54053e8) at ../sysdeps/nptl/libc_start_call_main.h:58
  #26 0x7fcadf429e40 in __libc_start_main_impl (main=0x55773f1a4a70, 
argc=1, argv=0x7fffc54053e8, init=, fini=, 
rtld_fini=, stack_end=0x7fffc54053d8)
  at ../csu/libc-start.c:392
  #27 0x55773f1a51b5 in ?? ()
  ```

  Other discussion thread:
  https://gitlab.freedesktop.org/drm/intel/-/issues/6851
  https://gitlab.gnome.org/GNOME/mutter/-/issues/2431

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: mutter (not installed)
  Uname: Linux 5.18.0-rc2+ x86_64
  ApportVersion: 2.20.11-0ubuntu82.1
  Architecture: amd64
  CasperMD5json:
   {
     "result": "skip"
   }
  Date: Mon Sep 19 10:39:59 2022
  DistributionChannelDescriptor:
   # This is the distribution channel descriptor for the OEM CDs
   # For more information see 

[Desktop-packages] [Bug 1990456] Re: xorg reports bogus 1600x1024 resolution

2022-10-02 Thread Andy Chi
** Tags added: originate-from-1991347

** Changed in: oem-priority
 Assignee: (unassigned) => Yao Wei (medicalwei)

** Changed in: oem-priority
   Importance: Undecided => Critical

** Changed in: oem-priority
   Status: New => Fix Committed

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Title:
  xorg reports bogus 1600x1024 resolution

Status in OEM Priority Project:
  Fix Committed
Status in xorg-server package in Ubuntu:
  Fix Released
Status in xorg-server source package in Jammy:
  Fix Committed

Bug description:
  xorg reports 1600x1024 bogus resolution

  [ Impact ]

   * User of NVIDIA GPU is able to switch to 1600x1024 resolution but
  cannot display anything under the resolution

  [ Fix ]

  Drop 001_fedora_extramodes.patch which was dropped from Fedora since
  xserver 1.5.0.

  [ Test Plan ]

  1. Find a test unit with NVIDIA GPU, or anything but use Xorg mode to enter 
the desktop
  2. Type `xrandr` in terminal

  Expected: The resolution 1600x1024 should not appear if the display does not 
support it.
  Actual: The resolution 1600x1024 appears.

  [ Where problems could occur ]

   * Lack of extra modes that the display might actually support.

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[Desktop-packages] [Bug 1969422] Re: gnome-shell crashed with SIGSEGV in gbm_surface_release_buffer() from meta_drm_buffer_gbm_finalize() from g_object_unref() from g_object_unref() from g_set_object(

2022-09-20 Thread Andy Chi
** Tags added: originate-from-1989842 sutton

-- 
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https://bugs.launchpad.net/bugs/1969422

Title:
  gnome-shell crashed with SIGSEGV in gbm_surface_release_buffer() from
  meta_drm_buffer_gbm_finalize() from g_object_unref() from
  g_object_unref() from g_set_object()

Status in Mutter:
  Unknown
Status in OEM Priority Project:
  Confirmed
Status in mutter package in Ubuntu:
  Fix Released
Status in mutter source package in Jammy:
  In Progress
Status in mutter source package in Kinetic:
  Fix Released

Bug description:
  [ Impact ]

  On dual-GPU systems, gnome-shell may crash in
  gbm_surface_release_buffer() during display config changes, like when
  rearranging monitor positions.

  [ Test Plan ]

  1. Find a dual GPU system where both use open source drivers (like Intel + 
AMD).
  2. Ideally also attach one monitor to each GPU.
  3. Open Settings and repeatedly change the monitor layout pressing Apply each 
time.

  Expect: System does not crash.

  [ Where problems could occur ]

  Anywhere to do with screen updates since the entire triple buffering
  patch has been updated.

  [ Other Info ]

  The Ubuntu Error Tracker has been receiving reports about a problem regarding 
gnome-shell.  This problem was most recently seen with package version 
42.0-1ubuntu1, the problem page at 
https://errors.ubuntu.com/problem/4fa0be3b67c650c621a425137efd7376c32451b4 
contains more details, including versions of packages affected, stacktrace or 
traceback, and individual crash reports.
  If you do not have access to the Ubuntu Error Tracker and are a software 
developer, you can request it at http://forms.canonical.com/reports/.

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[Desktop-packages] [Bug 1990209] [NEW] To support Goodix fp device [27C6:631C]

2022-09-19 Thread Andy Chi
Public bug reported:

https://gitlab.freedesktop.org/libfprint/libfprint/-/commit/3a8299158600e06b126e72238ebd9156c7f59fc4

This ID is included in upstream.

[Impact]

 * Devices have Goodix [27C6:631C] fingerprint component will get
   supported.

[Test Plan]

 * Find a machine with this fingerprint device

 * Launch `settings` and enable `Fingerprint Login`

 * Enroll finger and then logout

 * Login system with enrolled finger

[Where problems could occur]

 * The only impact will be [27C6:631C] will be supported.

** Affects: oem-priority
 Importance: Critical
 Assignee: Andy Chi (andch)
 Status: Confirmed

** Affects: libfprint (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: oem-priority originate-from-1980477 somerville

** Tags added: oem-priority originate-from-1980477 somerville

** Changed in: oem-priority
   Importance: Undecided => Critical

** Changed in: oem-priority
 Assignee: (unassigned) => Andy Chi (andch)

** Changed in: oem-priority
   Status: New => Confirmed

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Title:
  To support Goodix fp device [27C6:631C]

Status in OEM Priority Project:
  Confirmed
Status in libfprint package in Ubuntu:
  New

Bug description:
  
https://gitlab.freedesktop.org/libfprint/libfprint/-/commit/3a8299158600e06b126e72238ebd9156c7f59fc4

  This ID is included in upstream.

  [Impact]

   * Devices have Goodix [27C6:631C] fingerprint component will get
 supported.

  [Test Plan]

   * Find a machine with this fingerprint device

   * Launch `settings` and enable `Fingerprint Login`

   * Enroll finger and then logout

   * Login system with enrolled finger

  [Where problems could occur]

   * The only impact will be [27C6:631C] will be supported.

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[Desktop-packages] [Bug 1956885] Re: Incorrect verify implementation, unable to verify on one finger

2022-09-14 Thread Andy Chi
Hi Loic,
I built a new deb here, please also check on your side. I can verify with one 
finger.
fpritd-verify also works from my testing.

https://launchpad.net/~andch/+archive/ubuntu/staging-fprint

** No longer affects: libfprint (Ubuntu)

** Changed in: oem-priority
   Status: Confirmed => In Progress

** Changed in: libfprint-2-tod1-broadcom
   Status: Confirmed => In Progress

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Title:
  Incorrect verify implementation, unable to verify on one finger

Status in libfprint-2-tod1-broadcom:
  In Progress
Status in OEM Priority Project:
  In Progress

Bug description:
  The closed-source library blocks on synchronous USB transfers in its "verify" 
method (at least, there might be others with the same issue).
  The "identify" one is correct (asynchronous).

  As a result :
  $ fprintd-verify
  Using device /net/reactivated/Fprint/Device/0
  Listing enrolled fingers:
   - #0: right-index-finger
  (finger pressed)
  Verify started!
  Verifying: right-index-finger
  (blocked)

  "Verify started!" should happen immediately, but the code libfprint code 
waits for fp_device_verify to return, which only happens when the finger is 
pressed with this driver.
  The verify success message is sent during the call, so it is ignored.

  "fprintd-verify -f any" and pam-fprintd use fp_device_identify, so they work 
correctly.
  But with https://gitlab.freedesktop.org/libfprint/fprintd/-/commit/fc65055279 
(so I suppose on jammy), the "verify" method will be used instead if only one 
finger is enrolled.

  TL,DR: the fingerprint reader appears to mostly work on focal, but
  starting with jammy it won't unless at least two fingers are enrolled.

  Note that this is tested on a Dell Latitude 5521, but the issue should
  be the same with all Broadcom fingerprint readers using this library.

  Duplicate bug #1981974

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[Desktop-packages] [Bug 1989313] [NEW] To support Elan fp device [04F3:0C88]

2022-09-12 Thread Andy Chi
Public bug reported:

https://gitlab.freedesktop.org/libfprint/libfprint/-/commit/7899bf4240819a28f3e29bd40d4e36aa432343b6

This ID is included in upstream.

[Impact]

 * Devices have Elan [04F3:0C88] fingerprint component will get
   supported.

[Test Plan]

 * Find a machine with this fingerprint device

 * Launch `settings` and enable `Fingerprint Login`

 * Enroll finger and then logout

 * Login system with enrolled finger

[Where problems could occur]

 * The only impact will be [04F3:0C88] will be supported.

** Affects: libfprint (Ubuntu)
 Importance: Undecided
 Status: New

-- 
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https://bugs.launchpad.net/bugs/1989313

Title:
  To support Elan fp device [04F3:0C88]

Status in libfprint package in Ubuntu:
  New

Bug description:
  
https://gitlab.freedesktop.org/libfprint/libfprint/-/commit/7899bf4240819a28f3e29bd40d4e36aa432343b6

  This ID is included in upstream.

  [Impact]

   * Devices have Elan [04F3:0C88] fingerprint component will get
 supported.

  [Test Plan]

   * Find a machine with this fingerprint device

   * Launch `settings` and enable `Fingerprint Login`

   * Enroll finger and then logout

   * Login system with enrolled finger

  [Where problems could occur]

   * The only impact will be [04F3:0C88] will be supported.

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[Desktop-packages] [Bug 1989314] [NEW] To support Elan fp device [04F3:0C88]

2022-09-12 Thread Andy Chi
Public bug reported:

https://gitlab.freedesktop.org/libfprint/libfprint/-/commit/7899bf4240819a28f3e29bd40d4e36aa432343b6

This ID is included in upstream.

[Impact]

 * Devices have Elan [04F3:0C88] fingerprint component will get
   supported.

[Test Plan]

 * Find a machine with this fingerprint device

 * Launch `settings` and enable `Fingerprint Login`

 * Enroll finger and then logout

 * Login system with enrolled finger

[Where problems could occur]

 * The only impact will be [04F3:0C88] will be supported.

** Affects: oem-priority
 Importance: Critical
 Assignee: Andy Chi (andch)
 Status: In Progress

** Affects: libfprint (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: oem-priority originate-from-1980183 somerville

** Tags added: oem-priority originate-from-1980183 somerville

** Changed in: oem-priority
   Status: New => In Progress

** Changed in: oem-priority
   Importance: Undecided => Critical

** Changed in: oem-priority
 Assignee: (unassigned) => Andy Chi (andch)

-- 
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Title:
  To support Elan fp device [04F3:0C88]

Status in OEM Priority Project:
  In Progress
Status in libfprint package in Ubuntu:
  New

Bug description:
  
https://gitlab.freedesktop.org/libfprint/libfprint/-/commit/7899bf4240819a28f3e29bd40d4e36aa432343b6

  This ID is included in upstream.

  [Impact]

   * Devices have Elan [04F3:0C88] fingerprint component will get
 supported.

  [Test Plan]

   * Find a machine with this fingerprint device

   * Launch `settings` and enable `Fingerprint Login`

   * Enroll finger and then logout

   * Login system with enrolled finger

  [Where problems could occur]

   * The only impact will be [04F3:0C88] will be supported.

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[Desktop-packages] [Bug 1969422] Re: gnome-shell crashed with SIGSEGV in gbm_surface_release_buffer() from meta_drm_buffer_gbm_finalize() from g_object_unref() from g_object_unref() from g_set_object(

2022-09-02 Thread Andy Chi
Hello @vanvugt,
I tried with gnome-42.4 with steps below and gnome-shell works fine

[Device]
Laptop with iGPU (intel) and dGPU (amd)

[steps]
1. Plug a monitor on iGPU (intel internal graphic) and plug the other monitor 
on dGPU (amd gpu)
2. Boot into system
3. Open gnome-settings-daemon and select `Displays`
4. Change the `Primary Display` to the other one

[result]
no crash with gnome-42.4

Test PPA:
https://launchpad.net/~andch/+archive/ubuntu/experimental-package

-- 
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https://bugs.launchpad.net/bugs/1969422

Title:
  gnome-shell crashed with SIGSEGV in gbm_surface_release_buffer() from
  meta_drm_buffer_gbm_finalize() from g_object_unref() from
  g_object_unref() from g_set_object()

Status in Mutter:
  Unknown
Status in OEM Priority Project:
  Confirmed
Status in mutter package in Ubuntu:
  Confirmed

Bug description:
  The Ubuntu Error Tracker has been receiving reports about a problem regarding 
gnome-shell.  This problem was most recently seen with package version 
42.0-1ubuntu1, the problem page at 
https://errors.ubuntu.com/problem/4fa0be3b67c650c621a425137efd7376c32451b4 
contains more details, including versions of packages affected, stacktrace or 
traceback, and individual crash reports.
  If you do not have access to the Ubuntu Error Tracker and are a software 
developer, you can request it at http://forms.canonical.com/reports/.

To manage notifications about this bug go to:
https://bugs.launchpad.net/mutter/+bug/1969422/+subscriptions


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[Desktop-packages] [Bug 1969422] Re: gnome-shell crashed with SIGSEGV in gbm_surface_release_buffer() from meta_drm_buffer_gbm_finalize() from g_object_unref() from g_object_unref() from g_set_object(

2022-08-18 Thread Andy Chi
** Changed in: oem-priority
   Importance: High => Critical

-- 
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https://bugs.launchpad.net/bugs/1969422

Title:
  gnome-shell crashed with SIGSEGV in gbm_surface_release_buffer() from
  meta_drm_buffer_gbm_finalize() from g_object_unref() from
  g_object_unref() from g_set_object()

Status in Mutter:
  Unknown
Status in OEM Priority Project:
  Confirmed
Status in mutter package in Ubuntu:
  Confirmed

Bug description:
  The Ubuntu Error Tracker has been receiving reports about a problem regarding 
gnome-shell.  This problem was most recently seen with package version 
42.0-1ubuntu1, the problem page at 
https://errors.ubuntu.com/problem/4fa0be3b67c650c621a425137efd7376c32451b4 
contains more details, including versions of packages affected, stacktrace or 
traceback, and individual crash reports.
  If you do not have access to the Ubuntu Error Tracker and are a software 
developer, you can request it at http://forms.canonical.com/reports/.

To manage notifications about this bug go to:
https://bugs.launchpad.net/mutter/+bug/1969422/+subscriptions


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[Desktop-packages] [Bug 1956885] Re: Incorrect verify implementation, unable to verify on one finger

2022-08-15 Thread Andy Chi
** Changed in: libfprint-2-tod1-broadcom
   Status: New => Confirmed

** Changed in: libfprint-2-tod1-broadcom
   Importance: Undecided => Critical

** Changed in: libfprint-2-tod1-broadcom
 Assignee: (unassigned) => Andy Chi (andch)

** Also affects: libfprint (Ubuntu)
   Importance: Undecided
   Status: New

** Tags added: oem-priority originate-from-1985872 somerville

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1956885

Title:
  Incorrect verify implementation, unable to verify on one finger

Status in libfprint-2-tod1-broadcom:
  Confirmed
Status in OEM Priority Project:
  New
Status in libfprint package in Ubuntu:
  Confirmed

Bug description:
  The closed-source library blocks on synchronous USB transfers in its "verify" 
method (at least, there might be others with the same issue).
  The "identify" one is correct (asynchronous).

  As a result :
  $ fprintd-verify
  Using device /net/reactivated/Fprint/Device/0
  Listing enrolled fingers:
   - #0: right-index-finger
  (finger pressed)
  Verify started!
  Verifying: right-index-finger
  (blocked)

  "Verify started!" should happen immediately, but the code libfprint code 
waits for fp_device_verify to return, which only happens when the finger is 
pressed with this driver.
  The verify success message is sent during the call, so it is ignored.

  "fprintd-verify -f any" and pam-fprintd use fp_device_identify, so they work 
correctly.
  But with https://gitlab.freedesktop.org/libfprint/fprintd/-/commit/fc65055279 
(so I suppose on jammy), the "verify" method will be used instead if only one 
finger is enrolled.

  TL,DR: the fingerprint reader appears to mostly work on focal, but
  starting with jammy it won't unless at least two fingers are enrolled.

  Note that this is tested on a Dell Latitude 5521, but the issue should
  be the same with all Broadcom fingerprint readers using this library.

  Duplicate bug #1981974

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 1966911] Re: Cannot enroll finger on Jammy

2022-08-12 Thread Andy Chi
** Changed in: oem-priority
   Status: Confirmed => Fix Released

-- 
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https://bugs.launchpad.net/bugs/1966911

Title:
  Cannot enroll finger on Jammy

Status in libfprint-2-tod1-goodix:
  Fix Committed
Status in OEM Priority Project:
  Fix Released
Status in fprintd package in Ubuntu:
  Won't Fix
Status in libfprint package in Ubuntu:
  Fix Released
Status in fprintd source package in Jammy:
  Invalid
Status in libfprint source package in Jammy:
  Fix Released

Bug description:
  [Impact]
  Cannot enroll finger on Jammy (goodix tod driver)

  [Test plan]
  1. Install Jammy on XPS-9310
  2. Open Gnome-control-center and select `User`
  3. Enroll fingerprint

  1. Find another Laptop with fingerprint device and test on Jammy

  [Where problems could occur]
  * This change will only affect fingerprint tod driver

  The changes are mostly in the wrapper for the goodix driver so the
  focus should be on testing if finger print enrollment and
  identification is working on those devices during both authentication
  and finger enrollment (especially when no other fingerprints have been
  already enrolled).

  The only possible regression may happen in goodix devices using the
  TOD driver that may not been able to enroll or log-in.

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[Desktop-packages] [Bug 1985057] [NEW] Camera outpur freeze when using pipewiresrc

2022-08-11 Thread Andy Chi
Public bug reported:

[steps]
1. gst-launch-1.0 pipewiresrc path=37 ! image/jpeg,width=1280,height=720, 
framerate=30/1 ! jpegdec ! queue ! videoconvert ! glimagesink

[result]
pictures from camera will freeze if gst-launch choose "image/jpeg"

[output of gst-device-monitor-1.0]
name  : Integrated_Webcam_FHD
class : Video/Source
caps  : image/jpeg, width=1920, height=1080, framerate=30/1
image/jpeg, width=1280, height=960, framerate=30/1
image/jpeg, width=1280, height=720, framerate=30/1
image/jpeg, width=640, height=480, framerate=30/1
image/jpeg, width=640, height=360, framerate=30/1
video/x-raw, format=YUY2, width=1920, height=1080, framerate=5/1
video/x-raw, format=YUY2, width=1280, height=720, framerate=10/1
video/x-raw, format=YUY2, width=640, height=480, framerate=30/1
video/x-raw, format=YUY2, width=640, height=360, framerate=30/1
video/x-raw, format=YUY2, width=320, height=240, framerate=30/1
video/x-raw, format=YUY2, width=320, height=180, framerate=30/1
video/x-raw, format=YUY2, width=160, height=120, framerate=30/1
properties:
object.path = v4l2:/dev/video0
device.api = v4l2
media.class = Video/Source
device.product.id = 26423
device.vendor.id = 3141
api.v4l2.path = /dev/video0
api.v4l2.cap.driver = uvcvideo
api.v4l2.cap.card = "Integrated_Webcam_FHD:\ Integrat"
api.v4l2.cap.bus_info = usb-:00:14.0-3
api.v4l2.cap.version = 5.15.39
api.v4l2.cap.capabilities = 84a1
api.v4l2.cap.device-caps = 0421
device.id = 33
node.name = v4l2_input.pci-_00_14.0-usb-0_3_1.0
node.description = Integrated_Webcam_FHD
factory.name = api.v4l2.source
node.pause-on-idle = false
factory.id = 10
client.id = 32
clock.quantum-limit = 8192
media.role = Camera
node.driver = true
object.id = 37
object.serial = 37
gst-launch-1.0 pipewiresrc path=37 ! ...
--- 
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 22.04
InstallationDate: Installed on 2022-07-21 (21 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
NonfreeKernelModules: nvidia_modeset nvidia
Package: pipewire 0.3.48-1ubuntu1
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 5.15.0-43.46-generic 5.15.39
Tags:  jammy
Uname: Linux 5.15.0-43-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
--- 
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 22.04
InstallationDate: Installed on 2022-07-21 (21 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
NonfreeKernelModules: nvidia_modeset nvidia
Package: pipewire 0.3.48-1ubuntu1
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 5.15.0-43.46-generic 5.15.39
Tags:  jammy
Uname: Linux 5.15.0-43-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True

** Affects: pipewire (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: apport-collected jammy

** Tags added: apport-collected jammy

** Description changed:

  [steps]
  1. gst-launch-1.0 pipewiresrc path=37 ! image/jpeg,width=1280,height=720, 
framerate=30/1 ! jpegdec ! queue ! videoconvert ! glimagesink
  
  [result]
  pictures from camera will freeze if gst-launch choose "image/jpeg"
  
  [output of gst-device-monitor-1.0]
name  : Integrated_Webcam_FHD
class : Video/Source
caps  : image/jpeg, width=1920, height=1080, framerate=30/1
image/jpeg, width=1280, height=960, framerate=30/1
image/jpeg, width=1280, height=720, framerate=30/1
image/jpeg, width=640, height=480, framerate=30/1
image/jpeg, width=640, height=360, framerate=30/1
video/x-raw, format=YUY2, width=1920, height=1080, framerate=5/1
video/x-raw, format=YUY2, width=1280, height=720, framerate=10/1
video/x-raw, format=YUY2, width=640, height=480, framerate=30/1
video/x-raw, format=YUY2, width=640, height=360, framerate=30/1
video/x-raw, format=YUY2, width=320, height=240, framerate=30/1
video/x-raw, format=YUY2, 

[Desktop-packages] [Bug 1969422] Re: gnome-shell crashed with SIGSEGV in gbm_surface_release_buffer() from meta_drm_buffer_gbm_finalize() from g_object_unref() from g_object_unref() from g_set_object(

2022-08-10 Thread Andy Chi
** Tags added: oem-priority originate-from-1981416 somerville

** Changed in: oem-priority
   Status: New => Confirmed

** Changed in: oem-priority
 Assignee: (unassigned) => Andy Chi (andch)

** Changed in: oem-priority
   Importance: Undecided => High

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https://bugs.launchpad.net/bugs/1969422

Title:
  gnome-shell crashed with SIGSEGV in gbm_surface_release_buffer() from
  meta_drm_buffer_gbm_finalize() from g_object_unref() from
  g_object_unref() from g_set_object()

Status in Mutter:
  Unknown
Status in OEM Priority Project:
  Confirmed
Status in mutter package in Ubuntu:
  Confirmed

Bug description:
  The Ubuntu Error Tracker has been receiving reports about a problem regarding 
gnome-shell.  This problem was most recently seen with package version 
42.0-1ubuntu1, the problem page at 
https://errors.ubuntu.com/problem/4fa0be3b67c650c621a425137efd7376c32451b4 
contains more details, including versions of packages affected, stacktrace or 
traceback, and individual crash reports.
  If you do not have access to the Ubuntu Error Tracker and are a software 
developer, you can request it at http://forms.canonical.com/reports/.

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[Desktop-packages] [Bug 1981974] Re: FP identify is not working with broadcom sensor on Jammy

2022-08-09 Thread Andy Chi
** Also affects: libfprint (Ubuntu)
   Importance: Undecided
   Status: New

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https://bugs.launchpad.net/bugs/1981974

Title:
  FP identify is not working with broadcom sensor on Jammy

Status in libfprint-2-tod1-broadcom:
  New
Status in libfprint package in Ubuntu:
  New

Bug description:
  Broadcom Jammy package is provided to canonical team (Andy), attached
  the log file shows FP identify operation says that verification is
  successful, but Login screen will NOT be unlocked.

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[Desktop-packages] [Bug 1966635] Re: can't move file/directory by drag and drop by using touch monitor

2022-08-01 Thread Andy Chi
** Tags added: originate-from-1982904 stella

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https://bugs.launchpad.net/bugs/1966635

Title:
  can't move file/directory by drag and drop by using touch monitor

Status in OEM Priority Project:
  New
Status in nautilus package in Ubuntu:
  Incomplete

Bug description:
  Can't move file/directory by drag and drop by using a touch monitor

  OS: 22.04, up to date @ Mar 28, 2022.
  nautilus: 1:42~rc-1-ubuntu1
  mode: wayland

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[Desktop-packages] [Bug 1966635] Re: can't move file/directory by drag and drop by using touch monitor

2022-08-01 Thread Andy Chi
** Tags added: originate-from-1981676 somerville

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https://bugs.launchpad.net/bugs/1966635

Title:
  can't move file/directory by drag and drop by using touch monitor

Status in OEM Priority Project:
  New
Status in nautilus package in Ubuntu:
  Incomplete

Bug description:
  Can't move file/directory by drag and drop by using a touch monitor

  OS: 22.04, up to date @ Mar 28, 2022.
  nautilus: 1:42~rc-1-ubuntu1
  mode: wayland

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[Desktop-packages] [Bug 1936302] Re: To support elanmoc driver

2022-07-08 Thread Andy Chi
** Changed in: libfprint (Ubuntu)
   Status: In Progress => Fix Released

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Title:
  To support elanmoc driver

Status in OEM Priority Project:
  Fix Released
Status in libfprint package in Ubuntu:
  Fix Released
Status in libfprint source package in Focal:
  Fix Released
Status in libfprint source package in Impish:
  Fix Released

Bug description:
  The upstream already accept the Elan fingerprint support.
  https://gitlab.freedesktop.org/libfprint/libfprint/-/merge_requests/278

  This ID is included in upstream.

  [Impact]

   * Devices have elanmoc [04f3:0c7e] fingerprint component will get
 supported.

  [Test Plan]

   * Find a machine with this fingerprint device

   * Launch `settings` and enable `Fingerprint Login`

   * Enroll finger and then logout

   * Login system with enrolled finger

  [Where problems could occur]

   * The only impact will be [04f3:0c7e] will be supported.

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[Desktop-packages] [Bug 1976204] Re: Screen freeze if a 4K monitor is added to a 4K laptop while DING is active

2022-06-17 Thread Andy Chi
All the 4k eDP laptops will have this issue, I tried on HP ZBook (which
includes nv card) and switch to wayland. Plug external 4k monitor can
reproduce too.

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Title:
  Screen freeze if a 4K monitor is added to a 4K laptop while DING is
  active

Status in OEM Priority Project:
  Confirmed
Status in gnome-shell package in Ubuntu:
  New
Status in gnome-shell-extension-desktop-icons-ng package in Ubuntu:
  New
Status in mutter package in Ubuntu:
  New

Bug description:
  [Summary]
  The system will run into freeze if I connect the external monitor through 
DP/HDMI with dongle DA310 or Docking WD19TB

  [Steps to reproduce]
  1. Attact DA310 or WD19TB to DUT
  2. Cold Boot into OS
  3. Plug the DP/HDMI cable to DA310 or WD19TB
  4. Check the external monitor has signal
  5. Click keyboard or move mouse to check system can work well

  [Expected result]
  System won't be freeze with external monitor.

  [Actual result]
  Screen will freeze, but ssh can still reach out DUT. Keyboard and mouse
  don't work during the screen freeze.
  It can be recovered after unplug the external monitor sometime.

  [gnome-shell stack trace]
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 37 with keysym 37 (keycode 10).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 35 with keysym 35 (keycode e).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 33 with keysym 33 (keycode c).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: 
meta_window_set_stack_position_no_sync: assertion 'window->stack_position >= 0' 
failed
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]:   ubuntu : TTY=pts/2 ; 
PWD=/home/ubuntu ; USER=root ; COMMAND=/usr/bin/dmesg
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session 
opened for user root(uid=0) by ubuntu(uid=1001)
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session 
closed for user root
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 
0x56156f8f04a0 ==
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 
0x56156f8f04a0 ==
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was 
window-added on MetaWorkspace 0x56156f916640.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was 
window-added on MetaWorkspace 0x56156f916640.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.

  This system is using OLED (3456x2160) panel, and I can't reproduce this issue 
on FHD panel.
  ---
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu82.1
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  DisplayManager: gdm3
  DistroRelease: Ubuntu 22.04
  InstallationDate: Installed on 2022-03-17 (75 days ago)
  InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20220313)
  Package: gnome-shell 42.1-0ubuntu0.1
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 5.15.0-35.36-generic 5.15.35
  RelatedPackageVersions: mutter-common 42.0-3ubuntu2
  Tags:  jammy wayland-session
  Uname: Linux 5.15.0-35-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True

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[Desktop-packages] [Bug 1976204] Re: Screen freeze

2022-06-16 Thread Andy Chi
If eDP is 4k or OLED (3456x2160), screen will freeze after plugging 4k external 
monitor.
I switched to type-c to DP dongle, and the dongle works with other laptop with 
FHD eDP.

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https://bugs.launchpad.net/bugs/1976204

Title:
  Screen freeze

Status in OEM Priority Project:
  Confirmed
Status in gnome-shell package in Ubuntu:
  New
Status in gnome-shell-extension-desktop-icons-ng package in Ubuntu:
  New
Status in mutter package in Ubuntu:
  New

Bug description:
  [Summary]
  The system will run into freeze if I connect the external monitor through 
DP/HDMI with dongle DA310 or Docking WD19TB

  [Steps to reproduce]
  1. Attact DA310 or WD19TB to DUT
  2. Cold Boot into OS
  3. Plug the DP/HDMI cable to DA310 or WD19TB
  4. Check the external monitor has signal
  5. Click keyboard or move mouse to check system can work well

  [Expected result]
  System won't be freeze with external monitor.

  [Actual result]
  Screen will freeze, but ssh can still reach out DUT. Keyboard and mouse
  don't work during the screen freeze.
  It can be recovered after unplug the external monitor sometime.

  [gnome-shell stack trace]
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 37 with keysym 37 (keycode 10).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 35 with keysym 35 (keycode e).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 33 with keysym 33 (keycode c).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: 
meta_window_set_stack_position_no_sync: assertion 'window->stack_position >= 0' 
failed
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]:   ubuntu : TTY=pts/2 ; 
PWD=/home/ubuntu ; USER=root ; COMMAND=/usr/bin/dmesg
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session 
opened for user root(uid=0) by ubuntu(uid=1001)
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session 
closed for user root
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 
0x56156f8f04a0 ==
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 
0x56156f8f04a0 ==
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was 
window-added on MetaWorkspace 0x56156f916640.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was 
window-added on MetaWorkspace 0x56156f916640.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.

  This system is using OLED (3456x2160) panel, and I can't reproduce this issue 
on FHD panel.
  ---
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu82.1
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  DisplayManager: gdm3
  DistroRelease: Ubuntu 22.04
  InstallationDate: Installed on 2022-03-17 (75 days ago)
  InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20220313)
  Package: gnome-shell 42.1-0ubuntu0.1
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 5.15.0-35.36-generic 5.15.35
  RelatedPackageVersions: mutter-common 42.0-3ubuntu2
  Tags:  jammy wayland-session
  Uname: Linux 5.15.0-35-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True

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More 

[Desktop-packages] [Bug 1976204] Re: Screen freeze

2022-06-16 Thread Andy Chi
Tried adding MUTTER_DEBUG_DISABLE_TRIPLE_BUFFERING=1 and screen freeze
after plugging external monitor. I test with 2 different 4k monitor, one
is ASUS and the other one is Benq. Both can cause this issue.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1976204

Title:
  Screen freeze

Status in OEM Priority Project:
  Confirmed
Status in gnome-shell package in Ubuntu:
  New
Status in gnome-shell-extension-desktop-icons-ng package in Ubuntu:
  New
Status in mutter package in Ubuntu:
  New

Bug description:
  [Summary]
  The system will run into freeze if I connect the external monitor through 
DP/HDMI with dongle DA310 or Docking WD19TB

  [Steps to reproduce]
  1. Attact DA310 or WD19TB to DUT
  2. Cold Boot into OS
  3. Plug the DP/HDMI cable to DA310 or WD19TB
  4. Check the external monitor has signal
  5. Click keyboard or move mouse to check system can work well

  [Expected result]
  System won't be freeze with external monitor.

  [Actual result]
  Screen will freeze, but ssh can still reach out DUT. Keyboard and mouse
  don't work during the screen freeze.
  It can be recovered after unplug the external monitor sometime.

  [gnome-shell stack trace]
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 37 with keysym 37 (keycode 10).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 35 with keysym 35 (keycode e).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 33 with keysym 33 (keycode c).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: 
meta_window_set_stack_position_no_sync: assertion 'window->stack_position >= 0' 
failed
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]:   ubuntu : TTY=pts/2 ; 
PWD=/home/ubuntu ; USER=root ; COMMAND=/usr/bin/dmesg
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session 
opened for user root(uid=0) by ubuntu(uid=1001)
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session 
closed for user root
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 
0x56156f8f04a0 ==
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 
0x56156f8f04a0 ==
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was 
window-added on MetaWorkspace 0x56156f916640.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was 
window-added on MetaWorkspace 0x56156f916640.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.

  This system is using OLED (3456x2160) panel, and I can't reproduce this issue 
on FHD panel.
  ---
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu82.1
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  DisplayManager: gdm3
  DistroRelease: Ubuntu 22.04
  InstallationDate: Installed on 2022-03-17 (75 days ago)
  InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20220313)
  Package: gnome-shell 42.1-0ubuntu0.1
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 5.15.0-35.36-generic 5.15.35
  RelatedPackageVersions: mutter-common 42.0-3ubuntu2
  Tags:  jammy wayland-session
  Uname: Linux 5.15.0-35-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True

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[Desktop-packages] [Bug 1976204] Re: Screen freeze

2022-06-16 Thread Andy Chi
timestamp of freeze time:
16:27:00 gnome-shell[1880]KMS: [atomic] Setting plane 31 (/dev/dri/card0) 
property 'rotation' (33) to 1

Unplug external monitor and screen does not freeze:
16:27:23 gnome-shell[1880]KMS: [atomic] Page flip callback for CRTC (98, 
/dev/dri/card0), data: 0x559af8d398890

** Attachment added: "gnome-shell-enable-mutter-20220616.log"
   
https://bugs.launchpad.net/oem-priority/+bug/1976204/+attachment/5597671/+files/gnome-shell-enable-mutter-20220616.log

-- 
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https://bugs.launchpad.net/bugs/1976204

Title:
  Screen freeze

Status in OEM Priority Project:
  Confirmed
Status in gnome-shell package in Ubuntu:
  New
Status in gnome-shell-extension-desktop-icons-ng package in Ubuntu:
  New
Status in mutter package in Ubuntu:
  New

Bug description:
  [Summary]
  The system will run into freeze if I connect the external monitor through 
DP/HDMI with dongle DA310 or Docking WD19TB

  [Steps to reproduce]
  1. Attact DA310 or WD19TB to DUT
  2. Cold Boot into OS
  3. Plug the DP/HDMI cable to DA310 or WD19TB
  4. Check the external monitor has signal
  5. Click keyboard or move mouse to check system can work well

  [Expected result]
  System won't be freeze with external monitor.

  [Actual result]
  Screen will freeze, but ssh can still reach out DUT. Keyboard and mouse
  don't work during the screen freeze.
  It can be recovered after unplug the external monitor sometime.

  [gnome-shell stack trace]
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 37 with keysym 37 (keycode 10).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 35 with keysym 35 (keycode e).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 33 with keysym 33 (keycode c).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: 
meta_window_set_stack_position_no_sync: assertion 'window->stack_position >= 0' 
failed
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]:   ubuntu : TTY=pts/2 ; 
PWD=/home/ubuntu ; USER=root ; COMMAND=/usr/bin/dmesg
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session 
opened for user root(uid=0) by ubuntu(uid=1001)
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session 
closed for user root
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 
0x56156f8f04a0 ==
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 
0x56156f8f04a0 ==
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was 
window-added on MetaWorkspace 0x56156f916640.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was 
window-added on MetaWorkspace 0x56156f916640.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.

  This system is using OLED (3456x2160) panel, and I can't reproduce this issue 
on FHD panel.
  ---
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu82.1
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  DisplayManager: gdm3
  DistroRelease: Ubuntu 22.04
  InstallationDate: Installed on 2022-03-17 (75 days ago)
  InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20220313)
  Package: gnome-shell 42.1-0ubuntu0.1
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 5.15.0-35.36-generic 5.15.35
  RelatedPackageVersions: mutter-common 42.0-3ubuntu2
  Tags:  jammy wayland-session
  Uname: Linux 5.15.0-35-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  

[Desktop-packages] [Bug 1942733] Re: Disk Capacity shows "Unknown" when installing OS on eMMC

2022-06-16 Thread Andy Chi
** Changed in: oem-priority
   Status: New => Fix Released

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to udisks2 in Ubuntu.
https://bugs.launchpad.net/bugs/1942733

Title:
  Disk Capacity shows "Unknown" when installing OS on eMMC

Status in OEM Priority Project:
  Fix Released
Status in udisks2 package in Ubuntu:
  Fix Released
Status in udisks2 source package in Focal:
  Fix Released

Bug description:
  [Impact]

   * This fix "Disk Capacity" in gnome-control-center shows "Unknown" if
  installing Focal on eMMC

  [Test Plan]

   * Install Focal on eMMC desktop or laptop.

   * Open "Settings" application and select "About"

   * Check the volume of "Disk Capacity"

  [Where problems could occur]

   * This changes eMMC's media removable property to false.

   * All the changes is in Hirsute, so only effect on Focal.

  [Other Info]

   * Upstream bug: https://github.com/storaged-project/udisks/pull/834

   * Due to MediaRemoveable is false, gnome-control-center will skip
  this device and "Unknown" will show in "Disk Capacity"

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 1976204] Re: Screen freeze

2022-06-16 Thread Andy Chi
Follow comment #19 to enable MUTTER_DEBUG=kms and get the sos report

** Attachment added: "sosreport-ubuntu-XPS-13-9310-2022-06-16-cypwmhe.tar.xz"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1976204/+attachment/5597653/+files/sosreport-ubuntu-XPS-13-9310-2022-06-16-cypwmhe.tar.xz

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1976204

Title:
  Screen freeze

Status in OEM Priority Project:
  Confirmed
Status in gnome-shell package in Ubuntu:
  New
Status in gnome-shell-extension-desktop-icons-ng package in Ubuntu:
  New
Status in mutter package in Ubuntu:
  New

Bug description:
  [Summary]
  The system will run into freeze if I connect the external monitor through 
DP/HDMI with dongle DA310 or Docking WD19TB

  [Steps to reproduce]
  1. Attact DA310 or WD19TB to DUT
  2. Cold Boot into OS
  3. Plug the DP/HDMI cable to DA310 or WD19TB
  4. Check the external monitor has signal
  5. Click keyboard or move mouse to check system can work well

  [Expected result]
  System won't be freeze with external monitor.

  [Actual result]
  Screen will freeze, but ssh can still reach out DUT. Keyboard and mouse
  don't work during the screen freeze.
  It can be recovered after unplug the external monitor sometime.

  [gnome-shell stack trace]
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 37 with keysym 37 (keycode 10).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 35 with keysym 35 (keycode e).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 33 with keysym 33 (keycode c).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: 
meta_window_set_stack_position_no_sync: assertion 'window->stack_position >= 0' 
failed
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]:   ubuntu : TTY=pts/2 ; 
PWD=/home/ubuntu ; USER=root ; COMMAND=/usr/bin/dmesg
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session 
opened for user root(uid=0) by ubuntu(uid=1001)
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session 
closed for user root
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 
0x56156f8f04a0 ==
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 
0x56156f8f04a0 ==
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was 
window-added on MetaWorkspace 0x56156f916640.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was 
window-added on MetaWorkspace 0x56156f916640.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.

  This system is using OLED (3456x2160) panel, and I can't reproduce this issue 
on FHD panel.
  ---
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu82.1
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  DisplayManager: gdm3
  DistroRelease: Ubuntu 22.04
  InstallationDate: Installed on 2022-03-17 (75 days ago)
  InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20220313)
  Package: gnome-shell 42.1-0ubuntu0.1
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 5.15.0-35.36-generic 5.15.35
  RelatedPackageVersions: mutter-common 42.0-3ubuntu2
  Tags:  jammy wayland-session
  Uname: Linux 5.15.0-35-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True

To manage notifications about this bug go to:
https://bugs.launchpad.net/oem-priority/+bug/1976204/+subscriptions


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Mailing list: 

[Desktop-packages] [Bug 1976204] Re: Screen freeze

2022-06-15 Thread Andy Chi
Ubuntu-bug xxx.crash
Bug #1978764

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1976204

Title:
  Screen freeze

Status in OEM Priority Project:
  Confirmed
Status in gnome-shell package in Ubuntu:
  New
Status in gnome-shell-extension-desktop-icons-ng package in Ubuntu:
  New
Status in mutter package in Ubuntu:
  New

Bug description:
  [Summary]
  The system will run into freeze if I connect the external monitor through 
DP/HDMI with dongle DA310 or Docking WD19TB

  [Steps to reproduce]
  1. Attact DA310 or WD19TB to DUT
  2. Cold Boot into OS
  3. Plug the DP/HDMI cable to DA310 or WD19TB
  4. Check the external monitor has signal
  5. Click keyboard or move mouse to check system can work well

  [Expected result]
  System won't be freeze with external monitor.

  [Actual result]
  Screen will freeze, but ssh can still reach out DUT. Keyboard and mouse
  don't work during the screen freeze.
  It can be recovered after unplug the external monitor sometime.

  [gnome-shell stack trace]
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 37 with keysym 37 (keycode 10).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 35 with keysym 35 (keycode e).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 33 with keysym 33 (keycode c).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: 
meta_window_set_stack_position_no_sync: assertion 'window->stack_position >= 0' 
failed
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]:   ubuntu : TTY=pts/2 ; 
PWD=/home/ubuntu ; USER=root ; COMMAND=/usr/bin/dmesg
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session 
opened for user root(uid=0) by ubuntu(uid=1001)
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session 
closed for user root
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 
0x56156f8f04a0 ==
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 
0x56156f8f04a0 ==
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was 
window-added on MetaWorkspace 0x56156f916640.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was 
window-added on MetaWorkspace 0x56156f916640.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.

  This system is using OLED (3456x2160) panel, and I can't reproduce this issue 
on FHD panel.
  ---
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu82.1
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  DisplayManager: gdm3
  DistroRelease: Ubuntu 22.04
  InstallationDate: Installed on 2022-03-17 (75 days ago)
  InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20220313)
  Package: gnome-shell 42.1-0ubuntu0.1
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 5.15.0-35.36-generic 5.15.35
  RelatedPackageVersions: mutter-common 42.0-3ubuntu2
  Tags:  jammy wayland-session
  Uname: Linux 5.15.0-35-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True

To manage notifications about this bug go to:
https://bugs.launchpad.net/oem-priority/+bug/1976204/+subscriptions


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[Desktop-packages] [Bug 1936302] Re: To support elanmoc driver

2022-06-15 Thread Andy Chi
** Changed in: oem-priority
   Status: Fix Committed => Fix Released

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to libfprint in Ubuntu.
https://bugs.launchpad.net/bugs/1936302

Title:
  To support elanmoc driver

Status in OEM Priority Project:
  Fix Released
Status in libfprint package in Ubuntu:
  In Progress
Status in libfprint source package in Focal:
  Fix Released
Status in libfprint source package in Impish:
  Fix Released

Bug description:
  The upstream already accept the Elan fingerprint support.
  https://gitlab.freedesktop.org/libfprint/libfprint/-/merge_requests/278

  This ID is included in upstream.

  [Impact]

   * Devices have elanmoc [04f3:0c7e] fingerprint component will get
 supported.

  [Test Plan]

   * Find a machine with this fingerprint device

   * Launch `settings` and enable `Fingerprint Login`

   * Enroll finger and then logout

   * Login system with enrolled finger

  [Where problems could occur]

   * The only impact will be [04f3:0c7e] will be supported.

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[Desktop-packages] [Bug 1976204] Re: Screen freeze

2022-06-15 Thread Andy Chi
@vanvugt,
Sure, but we don't have type-c monitor in Lab. I'm using a type-c to HDMI 
dongle.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1976204

Title:
  Screen freeze

Status in OEM Priority Project:
  Confirmed
Status in gnome-shell package in Ubuntu:
  New
Status in gnome-shell-extension-desktop-icons-ng package in Ubuntu:
  New
Status in mutter package in Ubuntu:
  New

Bug description:
  [Summary]
  The system will run into freeze if I connect the external monitor through 
DP/HDMI with dongle DA310 or Docking WD19TB

  [Steps to reproduce]
  1. Attact DA310 or WD19TB to DUT
  2. Cold Boot into OS
  3. Plug the DP/HDMI cable to DA310 or WD19TB
  4. Check the external monitor has signal
  5. Click keyboard or move mouse to check system can work well

  [Expected result]
  System won't be freeze with external monitor.

  [Actual result]
  Screen will freeze, but ssh can still reach out DUT. Keyboard and mouse
  don't work during the screen freeze.
  It can be recovered after unplug the external monitor sometime.

  [gnome-shell stack trace]
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 37 with keysym 37 (keycode 10).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 35 with keysym 35 (keycode e).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 33 with keysym 33 (keycode c).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: 
meta_window_set_stack_position_no_sync: assertion 'window->stack_position >= 0' 
failed
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]:   ubuntu : TTY=pts/2 ; 
PWD=/home/ubuntu ; USER=root ; COMMAND=/usr/bin/dmesg
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session 
opened for user root(uid=0) by ubuntu(uid=1001)
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session 
closed for user root
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 
0x56156f8f04a0 ==
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 
0x56156f8f04a0 ==
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was 
window-added on MetaWorkspace 0x56156f916640.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was 
window-added on MetaWorkspace 0x56156f916640.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.

  This system is using OLED (3456x2160) panel, and I can't reproduce this issue 
on FHD panel.
  ---
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu82.1
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  DisplayManager: gdm3
  DistroRelease: Ubuntu 22.04
  InstallationDate: Installed on 2022-03-17 (75 days ago)
  InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20220313)
  Package: gnome-shell 42.1-0ubuntu0.1
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 5.15.0-35.36-generic 5.15.35
  RelatedPackageVersions: mutter-common 42.0-3ubuntu2
  Tags:  jammy wayland-session
  Uname: Linux 5.15.0-35-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True

To manage notifications about this bug go to:
https://bugs.launchpad.net/oem-priority/+bug/1976204/+subscriptions


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[Desktop-packages] [Bug 1976204] Re: Screen freeze

2022-06-09 Thread Andy Chi
Set the DUT back to X, plug external 4K monitor. I won't see the screen
freeze.

[DUT]
XPS 9310

[Monitor]
ASUS PA279CV

[kernel]
5.15.0-35-generic

[BIOS]
3.4.0

** Attachment added: "dpkg.txt"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1976204/+attachment/5596187/+files/dpkg.txt

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1976204

Title:
  Screen freeze

Status in OEM Priority Project:
  Confirmed
Status in gnome-shell package in Ubuntu:
  New
Status in gnome-shell-extension-desktop-icons-ng package in Ubuntu:
  New
Status in mutter package in Ubuntu:
  New

Bug description:
  [Summary]
  The system will run into freeze if I connect the external monitor through 
DP/HDMI with dongle DA310 or Docking WD19TB

  [Steps to reproduce]
  1. Attact DA310 or WD19TB to DUT
  2. Cold Boot into OS
  3. Plug the DP/HDMI cable to DA310 or WD19TB
  4. Check the external monitor has signal
  5. Click keyboard or move mouse to check system can work well

  [Expected result]
  System won't be freeze with external monitor.

  [Actual result]
  Screen will freeze, but ssh can still reach out DUT. Keyboard and mouse
  don't work during the screen freeze.
  It can be recovered after unplug the external monitor sometime.

  [gnome-shell stack trace]
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 37 with keysym 37 (keycode 10).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 35 with keysym 35 (keycode e).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 33 with keysym 33 (keycode c).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: 
meta_window_set_stack_position_no_sync: assertion 'window->stack_position >= 0' 
failed
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]:   ubuntu : TTY=pts/2 ; 
PWD=/home/ubuntu ; USER=root ; COMMAND=/usr/bin/dmesg
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session 
opened for user root(uid=0) by ubuntu(uid=1001)
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session 
closed for user root
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 
0x56156f8f04a0 ==
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 
0x56156f8f04a0 ==
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was 
window-added on MetaWorkspace 0x56156f916640.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was 
window-added on MetaWorkspace 0x56156f916640.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.

  This system is using OLED (3456x2160) panel, and I can't reproduce this issue 
on FHD panel.
  ---
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu82.1
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  DisplayManager: gdm3
  DistroRelease: Ubuntu 22.04
  InstallationDate: Installed on 2022-03-17 (75 days ago)
  InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20220313)
  Package: gnome-shell 42.1-0ubuntu0.1
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 5.15.0-35.36-generic 5.15.35
  RelatedPackageVersions: mutter-common 42.0-3ubuntu2
  Tags:  jammy wayland-session
  Uname: Linux 5.15.0-35-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True

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[Desktop-packages] [Bug 1976204] Re: Screen freeze

2022-06-09 Thread Andy Chi
Change the title to "Screen freeze" to avoid any confusion of "system
hang" or "system freeze".

Sure, I'll add the debug in the /etc/environment. Thanks.

** Summary changed:

- System freeze
+ Screen freeze

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1976204

Title:
  Screen freeze

Status in OEM Priority Project:
  Confirmed
Status in gnome-shell package in Ubuntu:
  New
Status in gnome-shell-extension-desktop-icons-ng package in Ubuntu:
  New
Status in mutter package in Ubuntu:
  New

Bug description:
  [Summary]
  The system will run into freeze if I connect the external monitor through 
DP/HDMI with dongle DA310 or Docking WD19TB

  [Steps to reproduce]
  1. Attact DA310 or WD19TB to DUT
  2. Cold Boot into OS
  3. Plug the DP/HDMI cable to DA310 or WD19TB
  4. Check the external monitor has signal
  5. Click keyboard or move mouse to check system can work well

  [Expected result]
  System won't be freeze with external monitor.

  [Actual result]
  Screen will freeze, but ssh can still reach out DUT. Keyboard and mouse
  don't work during the screen freeze.
  It can be recovered after unplug the external monitor sometime.

  [gnome-shell stack trace]
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 37 with keysym 37 (keycode 10).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 35 with keysym 35 (keycode e).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 33 with keysym 33 (keycode c).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: 
meta_window_set_stack_position_no_sync: assertion 'window->stack_position >= 0' 
failed
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]:   ubuntu : TTY=pts/2 ; 
PWD=/home/ubuntu ; USER=root ; COMMAND=/usr/bin/dmesg
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session 
opened for user root(uid=0) by ubuntu(uid=1001)
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session 
closed for user root
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 
0x56156f8f04a0 ==
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 
0x56156f8f04a0 ==
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was 
window-added on MetaWorkspace 0x56156f916640.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was 
window-added on MetaWorkspace 0x56156f916640.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.

  This system is using OLED (3456x2160) panel, and I can't reproduce this issue 
on FHD panel.
  ---
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu82.1
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  DisplayManager: gdm3
  DistroRelease: Ubuntu 22.04
  InstallationDate: Installed on 2022-03-17 (75 days ago)
  InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20220313)
  Package: gnome-shell 42.1-0ubuntu0.1
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 5.15.0-35.36-generic 5.15.35
  RelatedPackageVersions: mutter-common 42.0-3ubuntu2
  Tags:  jammy wayland-session
  Uname: Linux 5.15.0-35-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True

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[Desktop-packages] [Bug 1976204] Re: System freeze

2022-06-09 Thread Andy Chi
Sorry, connect type-c monitor directly without docking can also
reproduce this issue.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1976204

Title:
  System freeze

Status in OEM Priority Project:
  Confirmed
Status in gnome-shell package in Ubuntu:
  New
Status in gnome-shell-extension-desktop-icons-ng package in Ubuntu:
  New
Status in mutter package in Ubuntu:
  New

Bug description:
  [Summary]
  The system will run into freeze if I connect the external monitor through 
DP/HDMI with dongle DA310 or Docking WD19TB

  [Steps to reproduce]
  1. Attact DA310 or WD19TB to DUT
  2. Cold Boot into OS
  3. Plug the DP/HDMI cable to DA310 or WD19TB
  4. Check the external monitor has signal
  5. Click keyboard or move mouse to check system can work well

  [Expected result]
  System won't be freeze with external monitor.

  [Actual result]
  Screen will freeze, but ssh can still reach out DUT. Keyboard and mouse
  don't work during the screen freeze.
  It can be recovered after unplug the external monitor sometime.

  [gnome-shell stack trace]
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 37 with keysym 37 (keycode 10).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 35 with keysym 35 (keycode e).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 33 with keysym 33 (keycode c).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: 
meta_window_set_stack_position_no_sync: assertion 'window->stack_position >= 0' 
failed
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]:   ubuntu : TTY=pts/2 ; 
PWD=/home/ubuntu ; USER=root ; COMMAND=/usr/bin/dmesg
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session 
opened for user root(uid=0) by ubuntu(uid=1001)
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session 
closed for user root
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 
0x56156f8f04a0 ==
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 
0x56156f8f04a0 ==
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was 
window-added on MetaWorkspace 0x56156f916640.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was 
window-added on MetaWorkspace 0x56156f916640.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.

  This system is using OLED (3456x2160) panel, and I can't reproduce this issue 
on FHD panel.
  ---
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu82.1
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  DisplayManager: gdm3
  DistroRelease: Ubuntu 22.04
  InstallationDate: Installed on 2022-03-17 (75 days ago)
  InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20220313)
  Package: gnome-shell 42.1-0ubuntu0.1
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 5.15.0-35.36-generic 5.15.35
  RelatedPackageVersions: mutter-common 42.0-3ubuntu2
  Tags:  jammy wayland-session
  Uname: Linux 5.15.0-35-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 1976204] Re: system freeze and gnome-shell reports multiple stack trace

2022-06-07 Thread Andy Chi
** Description changed:

  [Summary]
  The system will run into freeze if I connect the external monitor through 
DP/HDMI with dongle DA310 or Docking WD19TB
  
  [Steps to reproduce]
  1. Attact DA310 or WD19TB to DUT
  2. Cold Boot into OS
  3. Plug the DP/HDMI cable to DA310 or WD19TB
  4. Check the external monitor has signal
  5. Click keyboard or move mouse to check system can work well
  
  [Expected result]
  System won't be freeze with external monitor.
  
  [Actual result]
- System will be freeze.
+ Screen will freeze, but ssh can still reach out DUT. Keyboard and mouse
+ don't work during the screen freeze.
  It can be recovered after unplug the external monitor sometime.
  
  [gnome-shell stack trace]
-  五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 37 with keysym 37 (keycode 10).
-  五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 35 with keysym 35 (keycode e).
-  五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 33 with keysym 33 (keycode c).
-  五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: 
meta_window_set_stack_position_no_sync: assertion 'window->stack_position >= 0' 
failed
-  五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]:   ubuntu : TTY=pts/2 ; 
PWD=/home/ubuntu ; USER=root ; COMMAND=/usr/bin/dmesg
-  五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session 
opened for user root(uid=0) by ubuntu(uid=1001)
-  五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session 
closed for user root
-  五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.
-  五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 
0x56156f8f04a0 ==
-  五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 
0x56156f8f04a0 ==
-  五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was 
window-added on MetaWorkspace 0x56156f916640.
-  五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.
-  五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was 
window-added on MetaWorkspace 0x56156f916640.
-  五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.
+  五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 37 with keysym 37 (keycode 10).
+  五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 35 with keysym 35 (keycode e).
+  五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 33 with keysym 33 (keycode c).
+  五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: 
meta_window_set_stack_position_no_sync: assertion 'window->stack_position >= 0' 
failed
+  五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]:   ubuntu : TTY=pts/2 ; 
PWD=/home/ubuntu ; USER=root ; COMMAND=/usr/bin/dmesg
+  五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session 
opened for user root(uid=0) by ubuntu(uid=1001)
+  五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session 
closed for user root
+  五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.
+  五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 
0x56156f8f04a0 ==
+  五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 
0x56156f8f04a0 ==
+  五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was 
window-added on MetaWorkspace 0x56156f916640.

[Desktop-packages] [Bug 1976204] Re: system freeze and gnome-shell reports multiple stack trace

2022-06-06 Thread Andy Chi
I use `thread apply all bt full` to capture the gdb debug message and
use `journalctl -b 0 /usr/bin/gnome-shell` to capture journal log.

** Attachment added: "gnome-shell-stack-trace-202206062108.tar.gz"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1976204/+attachment/5595073/+files/gnome-shell-stack-trace-202206062108.tar.gz

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1976204

Title:
  system freeze and gnome-shell reports multiple stack trace

Status in OEM Priority Project:
  Confirmed
Status in gnome-shell package in Ubuntu:
  New
Status in gnome-shell-extension-desktop-icons-ng package in Ubuntu:
  New

Bug description:
  [Summary]
  The system will run into freeze if I connect the external monitor through 
DP/HDMI with dongle DA310 or Docking WD19TB

  [Steps to reproduce]
  1. Attact DA310 or WD19TB to DUT
  2. Cold Boot into OS
  3. Plug the DP/HDMI cable to DA310 or WD19TB
  4. Check the external monitor has signal
  5. Click keyboard or move mouse to check system can work well

  [Expected result]
  System won't be freeze with external monitor.

  [Actual result]
  System will be freeze.
  It can be recovered after unplug the external monitor sometime.

  [gnome-shell stack trace]
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 37 with keysym 37 (keycode 10).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 35 with keysym 35 (keycode e).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 33 with keysym 33 (keycode c).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: 
meta_window_set_stack_position_no_sync: assertion 'window->stack_position >= 0' 
failed
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]:   ubuntu : TTY=pts/2 ; 
PWD=/home/ubuntu ; USER=root ; COMMAND=/usr/bin/dmesg
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session 
opened for user root(uid=0) by ubuntu(uid=1001)
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session 
closed for user root
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 
0x56156f8f04a0 ==
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 
0x56156f8f04a0 ==
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was 
window-added on MetaWorkspace 0x56156f916640.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was 
window-added on MetaWorkspace 0x56156f916640.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.

  This system is using OLED (3456x2160) panel, and I can't reproduce this issue 
on FHD panel.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu82.1
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  DisplayManager: gdm3
  DistroRelease: Ubuntu 22.04
  InstallationDate: Installed on 2022-03-17 (75 days ago)
  InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20220313)
  Package: gnome-shell 42.1-0ubuntu0.1
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 5.15.0-35.36-generic 5.15.35
  RelatedPackageVersions: mutter-common 42.0-3ubuntu2
  Tags:  jammy wayland-session
  Uname: Linux 5.15.0-35-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True

To manage notifications about this bug go to:
https://bugs.launchpad.net/oem-priority/+bug/1976204/+subscriptions


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Post to : 

[Desktop-packages] [Bug 1976204] Re: system freeze and gnome-shell reports multiple stack trace

2022-06-06 Thread Andy Chi
Hi @3v1n0,

[steps]
1. Install gnome-shell-dbgsym_42.1-0ubuntu0.1_amd64.ddeb, 
libglib2.0-dev-bin-dbgsym_2.72.1-1_amd64.ddeb, 
libmutter-test-10-dbgsym_42.1-0ubuntu1_amd64.ddeb, 
libglib2.0-0-dbgsym_2.72.1-1_amd64.ddeb, 
libglib2.0-tests-dbgsym_2.72.1-1_amd64.ddeb, 
mutter-10-tests-dbgsym_42.1-0ubuntu1_amd64.ddeb, 
libglib2.0-bin-dbgsym_2.72.1-1_amd64.ddeb, 
libmutter-10-0-dbgsym_42.1-0ubuntu1_amd64.ddeb and 
mutter-dbgsym_42.1-0ubuntu1_amd64.ddeb
2. Plug external monitor
3. Execute `sudo gdb -p $(pidof /usr/bin/gnome-shell) /usr/bin/gnome-shell`
4. Ctrl+C and `bt`
5. `call (void) gjs_dumpstack()`

[journal log]
六  06 16:23:27 ubuntu-XPS-13-9310 gnome-shell[1071]: The offending callback was 
SourceFunc().
 六  06 16:23:27 ubuntu-XPS-13-9310 gnome-shell[1071]: Attempting to run a JS 
callback during garbage collection. This is most likely caused by destroying a 
Clutter a
ctor or GTK widget with ::destroy signal connected, or using the destroy(), 
dispose(), or remove() vfuncs. Because it would crash the application, it has 
been blocked
.

** Attachment added: "20220606-gnome-shell.log.tar.gz"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1976204/+attachment/5595044/+files/20220606-gnome-shell.log.tar.gz

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https://bugs.launchpad.net/bugs/1976204

Title:
  system freeze and gnome-shell reports multiple stack trace

Status in OEM Priority Project:
  Confirmed
Status in gnome-shell package in Ubuntu:
  New
Status in gnome-shell-extension-desktop-icons-ng package in Ubuntu:
  New

Bug description:
  [Summary]
  The system will run into freeze if I connect the external monitor through 
DP/HDMI with dongle DA310 or Docking WD19TB

  [Steps to reproduce]
  1. Attact DA310 or WD19TB to DUT
  2. Cold Boot into OS
  3. Plug the DP/HDMI cable to DA310 or WD19TB
  4. Check the external monitor has signal
  5. Click keyboard or move mouse to check system can work well

  [Expected result]
  System won't be freeze with external monitor.

  [Actual result]
  System will be freeze.
  It can be recovered after unplug the external monitor sometime.

  [gnome-shell stack trace]
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 37 with keysym 37 (keycode 10).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 35 with keysym 35 (keycode e).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 33 with keysym 33 (keycode c).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: 
meta_window_set_stack_position_no_sync: assertion 'window->stack_position >= 0' 
failed
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]:   ubuntu : TTY=pts/2 ; 
PWD=/home/ubuntu ; USER=root ; COMMAND=/usr/bin/dmesg
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session 
opened for user root(uid=0) by ubuntu(uid=1001)
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session 
closed for user root
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 
0x56156f8f04a0 ==
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 
0x56156f8f04a0 ==
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was 
window-added on MetaWorkspace 0x56156f916640.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was 
window-added on MetaWorkspace 0x56156f916640.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.

  This system is using OLED (3456x2160) panel, and I can't reproduce this issue 
on FHD panel.
  --- 
  ProblemType: Bug
  ApportVersion: 

[Desktop-packages] [Bug 1976204] Re: system freeze and gnome-shell reports multiple stack trace

2022-06-01 Thread Andy Chi
** Also affects: gnome-shell-extension-desktop-icons-ng (Ubuntu)
   Importance: Undecided
   Status: New

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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1976204

Title:
  system freeze and gnome-shell reports multiple stack trace

Status in OEM Priority Project:
  Confirmed
Status in gnome-shell package in Ubuntu:
  New
Status in gnome-shell-extension-desktop-icons-ng package in Ubuntu:
  New

Bug description:
  [Summary]
  The system will run into freeze if I connect the external monitor through 
DP/HDMI with dongle DA310 or Docking WD19TB

  [Steps to reproduce]
  1. Attact DA310 or WD19TB to DUT
  2. Cold Boot into OS
  3. Plug the DP/HDMI cable to DA310 or WD19TB
  4. Check the external monitor has signal
  5. Click keyboard or move mouse to check system can work well

  [Expected result]
  System won't be freeze with external monitor.

  [Actual result]
  System will be freeze.
  It can be recovered after unplug the external monitor sometime.

  [gnome-shell stack trace]
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 37 with keysym 37 (keycode 10).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 35 with keysym 35 (keycode e).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 33 with keysym 33 (keycode c).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: 
meta_window_set_stack_position_no_sync: assertion 'window->stack_position >= 0' 
failed
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]:   ubuntu : TTY=pts/2 ; 
PWD=/home/ubuntu ; USER=root ; COMMAND=/usr/bin/dmesg
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session 
opened for user root(uid=0) by ubuntu(uid=1001)
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session 
closed for user root
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 
0x56156f8f04a0 ==
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 
0x56156f8f04a0 ==
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was 
window-added on MetaWorkspace 0x56156f916640.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was 
window-added on MetaWorkspace 0x56156f916640.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.

  This system is using OLED (3456x2160) panel, and I can't reproduce this issue 
on FHD panel.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu82.1
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  DisplayManager: gdm3
  DistroRelease: Ubuntu 22.04
  InstallationDate: Installed on 2022-03-17 (75 days ago)
  InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20220313)
  Package: gnome-shell 42.1-0ubuntu0.1
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 5.15.0-35.36-generic 5.15.35
  RelatedPackageVersions: mutter-common 42.0-3ubuntu2
  Tags:  jammy wayland-session
  Uname: Linux 5.15.0-35-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True

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[Desktop-packages] [Bug 1976204] Re: system freeze and gnome-shell reports multiple stack trace

2022-06-01 Thread Andy Chi
If I remove gnome-shell-extension-desktop-icons-ng, I can't reproduce
this issue. Also I can't reproduce this issue under x-session.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1976204

Title:
  system freeze and gnome-shell reports multiple stack trace

Status in OEM Priority Project:
  Confirmed
Status in gnome-shell package in Ubuntu:
  New

Bug description:
  [Summary]
  The system will run into freeze if I connect the external monitor through 
DP/HDMI with dongle DA310 or Docking WD19TB

  [Steps to reproduce]
  1. Attact DA310 or WD19TB to DUT
  2. Cold Boot into OS
  3. Plug the DP/HDMI cable to DA310 or WD19TB
  4. Check the external monitor has signal
  5. Click keyboard or move mouse to check system can work well

  [Expected result]
  System won't be freeze with external monitor.

  [Actual result]
  System will be freeze.
  It can be recovered after unplug the external monitor sometime.

  [gnome-shell stack trace]
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 37 with keysym 37 (keycode 10).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 35 with keysym 35 (keycode e).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 33 with keysym 33 (keycode c).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: 
meta_window_set_stack_position_no_sync: assertion 'window->stack_position >= 0' 
failed
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]:   ubuntu : TTY=pts/2 ; 
PWD=/home/ubuntu ; USER=root ; COMMAND=/usr/bin/dmesg
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session 
opened for user root(uid=0) by ubuntu(uid=1001)
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session 
closed for user root
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 
0x56156f8f04a0 ==
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 
0x56156f8f04a0 ==
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was 
window-added on MetaWorkspace 0x56156f916640.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was 
window-added on MetaWorkspace 0x56156f916640.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.

  This system is using OLED (3456x2160) panel, and I can't reproduce this issue 
on FHD panel.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu82.1
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  DisplayManager: gdm3
  DistroRelease: Ubuntu 22.04
  InstallationDate: Installed on 2022-03-17 (75 days ago)
  InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20220313)
  Package: gnome-shell 42.1-0ubuntu0.1
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 5.15.0-35.36-generic 5.15.35
  RelatedPackageVersions: mutter-common 42.0-3ubuntu2
  Tags:  jammy wayland-session
  Uname: Linux 5.15.0-35-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True

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[Desktop-packages] [Bug 1976204] ShellJournal.txt

2022-05-31 Thread Andy Chi
apport information

** Attachment added: "ShellJournal.txt"
   
https://bugs.launchpad.net/bugs/1976204/+attachment/5594178/+files/ShellJournal.txt

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1976204

Title:
  system freeze and gnome-shell reports multiple stack trace

Status in OEM Priority Project:
  Confirmed
Status in gnome-shell package in Ubuntu:
  New

Bug description:
  [Summary]
  The system will run into freeze if I connect the external monitor through 
DP/HDMI with dongle DA310 or Docking WD19TB

  [Steps to reproduce]
  1. Attact DA310 or WD19TB to DUT
  2. Cold Boot into OS
  3. Plug the DP/HDMI cable to DA310 or WD19TB
  4. Check the external monitor has signal
  5. Click keyboard or move mouse to check system can work well

  [Expected result]
  System won't be freeze with external monitor.

  [Actual result]
  System will be freeze.
  It can be recovered after unplug the external monitor sometime.

  [gnome-shell stack trace]
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 37 with keysym 37 (keycode 10).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 35 with keysym 35 (keycode e).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 33 with keysym 33 (keycode c).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: 
meta_window_set_stack_position_no_sync: assertion 'window->stack_position >= 0' 
failed
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]:   ubuntu : TTY=pts/2 ; 
PWD=/home/ubuntu ; USER=root ; COMMAND=/usr/bin/dmesg
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session 
opened for user root(uid=0) by ubuntu(uid=1001)
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session 
closed for user root
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 
0x56156f8f04a0 ==
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 
0x56156f8f04a0 ==
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was 
window-added on MetaWorkspace 0x56156f916640.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was 
window-added on MetaWorkspace 0x56156f916640.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.

  This system is using OLED (3456x2160) panel, and I can't reproduce this issue 
on FHD panel.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu82.1
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  DisplayManager: gdm3
  DistroRelease: Ubuntu 22.04
  InstallationDate: Installed on 2022-03-17 (75 days ago)
  InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20220313)
  Package: gnome-shell 42.1-0ubuntu0.1
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 5.15.0-35.36-generic 5.15.35
  RelatedPackageVersions: mutter-common 42.0-3ubuntu2
  Tags:  jammy wayland-session
  Uname: Linux 5.15.0-35-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True

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[Desktop-packages] [Bug 1976204] ProcEnviron.txt

2022-05-31 Thread Andy Chi
apport information

** Attachment added: "ProcEnviron.txt"
   
https://bugs.launchpad.net/bugs/1976204/+attachment/5594177/+files/ProcEnviron.txt

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1976204

Title:
  system freeze and gnome-shell reports multiple stack trace

Status in OEM Priority Project:
  Confirmed
Status in gnome-shell package in Ubuntu:
  New

Bug description:
  [Summary]
  The system will run into freeze if I connect the external monitor through 
DP/HDMI with dongle DA310 or Docking WD19TB

  [Steps to reproduce]
  1. Attact DA310 or WD19TB to DUT
  2. Cold Boot into OS
  3. Plug the DP/HDMI cable to DA310 or WD19TB
  4. Check the external monitor has signal
  5. Click keyboard or move mouse to check system can work well

  [Expected result]
  System won't be freeze with external monitor.

  [Actual result]
  System will be freeze.
  It can be recovered after unplug the external monitor sometime.

  [gnome-shell stack trace]
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 37 with keysym 37 (keycode 10).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 35 with keysym 35 (keycode e).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 33 with keysym 33 (keycode c).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: 
meta_window_set_stack_position_no_sync: assertion 'window->stack_position >= 0' 
failed
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]:   ubuntu : TTY=pts/2 ; 
PWD=/home/ubuntu ; USER=root ; COMMAND=/usr/bin/dmesg
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session 
opened for user root(uid=0) by ubuntu(uid=1001)
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session 
closed for user root
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 
0x56156f8f04a0 ==
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 
0x56156f8f04a0 ==
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was 
window-added on MetaWorkspace 0x56156f916640.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was 
window-added on MetaWorkspace 0x56156f916640.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.

  This system is using OLED (3456x2160) panel, and I can't reproduce this issue 
on FHD panel.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu82.1
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  DisplayManager: gdm3
  DistroRelease: Ubuntu 22.04
  InstallationDate: Installed on 2022-03-17 (75 days ago)
  InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20220313)
  Package: gnome-shell 42.1-0ubuntu0.1
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 5.15.0-35.36-generic 5.15.35
  RelatedPackageVersions: mutter-common 42.0-3ubuntu2
  Tags:  jammy wayland-session
  Uname: Linux 5.15.0-35-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True

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https://bugs.launchpad.net/oem-priority/+bug/1976204/+subscriptions


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[Desktop-packages] [Bug 1976204] ProcCpuinfoMinimal.txt

2022-05-31 Thread Andy Chi
apport information

** Attachment added: "ProcCpuinfoMinimal.txt"
   
https://bugs.launchpad.net/bugs/1976204/+attachment/5594176/+files/ProcCpuinfoMinimal.txt

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1976204

Title:
  system freeze and gnome-shell reports multiple stack trace

Status in OEM Priority Project:
  Confirmed
Status in gnome-shell package in Ubuntu:
  New

Bug description:
  [Summary]
  The system will run into freeze if I connect the external monitor through 
DP/HDMI with dongle DA310 or Docking WD19TB

  [Steps to reproduce]
  1. Attact DA310 or WD19TB to DUT
  2. Cold Boot into OS
  3. Plug the DP/HDMI cable to DA310 or WD19TB
  4. Check the external monitor has signal
  5. Click keyboard or move mouse to check system can work well

  [Expected result]
  System won't be freeze with external monitor.

  [Actual result]
  System will be freeze.
  It can be recovered after unplug the external monitor sometime.

  [gnome-shell stack trace]
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 37 with keysym 37 (keycode 10).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 35 with keysym 35 (keycode e).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 33 with keysym 33 (keycode c).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: 
meta_window_set_stack_position_no_sync: assertion 'window->stack_position >= 0' 
failed
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]:   ubuntu : TTY=pts/2 ; 
PWD=/home/ubuntu ; USER=root ; COMMAND=/usr/bin/dmesg
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session 
opened for user root(uid=0) by ubuntu(uid=1001)
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session 
closed for user root
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 
0x56156f8f04a0 ==
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 
0x56156f8f04a0 ==
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was 
window-added on MetaWorkspace 0x56156f916640.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was 
window-added on MetaWorkspace 0x56156f916640.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.

  This system is using OLED (3456x2160) panel, and I can't reproduce this issue 
on FHD panel.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu82.1
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  DisplayManager: gdm3
  DistroRelease: Ubuntu 22.04
  InstallationDate: Installed on 2022-03-17 (75 days ago)
  InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20220313)
  Package: gnome-shell 42.1-0ubuntu0.1
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 5.15.0-35.36-generic 5.15.35
  RelatedPackageVersions: mutter-common 42.0-3ubuntu2
  Tags:  jammy wayland-session
  Uname: Linux 5.15.0-35-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True

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[Desktop-packages] [Bug 1976204] Re: system freeze and gnome-shell reports multiple stack trace

2022-05-31 Thread Andy Chi
apport information

** Tags added: apport-collected jammy wayland-session

** Description changed:

  [Summary]
  The system will run into freeze if I connect the external monitor through 
DP/HDMI with dongle DA310 or Docking WD19TB
  
  [Steps to reproduce]
  1. Attact DA310 or WD19TB to DUT
  2. Cold Boot into OS
  3. Plug the DP/HDMI cable to DA310 or WD19TB
  4. Check the external monitor has signal
  5. Click keyboard or move mouse to check system can work well
  
  [Expected result]
  System won't be freeze with external monitor.
  
  [Actual result]
  System will be freeze.
  It can be recovered after unplug the external monitor sometime.
  
  [gnome-shell stack trace]
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 37 with keysym 37 (keycode 10).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 35 with keysym 35 (keycode e).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 33 with keysym 33 (keycode c).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: 
meta_window_set_stack_position_no_sync: assertion 'window->stack_position >= 0' 
failed
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]:   ubuntu : TTY=pts/2 ; 
PWD=/home/ubuntu ; USER=root ; COMMAND=/usr/bin/dmesg
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session 
opened for user root(uid=0) by ubuntu(uid=1001)
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session 
closed for user root
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 
0x56156f8f04a0 ==
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 
0x56156f8f04a0 ==
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was 
window-added on MetaWorkspace 0x56156f916640.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was 
window-added on MetaWorkspace 0x56156f916640.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.
  
- This system is using OLED (3456x2160) panel, and I can't reproduce this
- issue on FHD panel.
+ This system is using OLED (3456x2160) panel, and I can't reproduce this issue 
on FHD panel.
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu82.1
+ Architecture: amd64
+ CasperMD5CheckResult: pass
+ CurrentDesktop: ubuntu:GNOME
+ DisplayManager: gdm3
+ DistroRelease: Ubuntu 22.04
+ InstallationDate: Installed on 2022-03-17 (75 days ago)
+ InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20220313)
+ Package: gnome-shell 42.1-0ubuntu0.1
+ PackageArchitecture: amd64
+ ProcVersionSignature: Ubuntu 5.15.0-35.36-generic 5.15.35
+ RelatedPackageVersions: mutter-common 42.0-3ubuntu2
+ Tags:  jammy wayland-session
+ Uname: Linux 5.15.0-35-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
+ _MarkForUpload: True

** Attachment added: "Dependencies.txt"
   
https://bugs.launchpad.net/bugs/1976204/+attachment/5594174/+files/Dependencies.txt

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1976204

Title:
  system freeze and gnome-shell reports multiple stack trace

Status in OEM Priority Project:
  Confirmed
Status in gnome-shell package in Ubuntu:
  New

Bug description:
  [Summary]
  The system will run into freeze if I connect the external monitor through 
DP/HDMI with dongle DA310 or Docking WD19TB

  [Steps to reproduce]
  1. Attact DA310 or WD19TB to DUT
  2. Cold Boot into OS
  3. Plug the DP/HDMI cable to DA310 or WD19TB
  4. Check the external 

[Desktop-packages] [Bug 1976204] GsettingsChanges.txt

2022-05-31 Thread Andy Chi
apport information

** Attachment added: "GsettingsChanges.txt"
   
https://bugs.launchpad.net/bugs/1976204/+attachment/5594175/+files/GsettingsChanges.txt

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1976204

Title:
  system freeze and gnome-shell reports multiple stack trace

Status in OEM Priority Project:
  Confirmed
Status in gnome-shell package in Ubuntu:
  New

Bug description:
  [Summary]
  The system will run into freeze if I connect the external monitor through 
DP/HDMI with dongle DA310 or Docking WD19TB

  [Steps to reproduce]
  1. Attact DA310 or WD19TB to DUT
  2. Cold Boot into OS
  3. Plug the DP/HDMI cable to DA310 or WD19TB
  4. Check the external monitor has signal
  5. Click keyboard or move mouse to check system can work well

  [Expected result]
  System won't be freeze with external monitor.

  [Actual result]
  System will be freeze.
  It can be recovered after unplug the external monitor sometime.

  [gnome-shell stack trace]
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 37 with keysym 37 (keycode 10).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 35 with keysym 35 (keycode e).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 33 with keysym 33 (keycode c).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: 
meta_window_set_stack_position_no_sync: assertion 'window->stack_position >= 0' 
failed
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]:   ubuntu : TTY=pts/2 ; 
PWD=/home/ubuntu ; USER=root ; COMMAND=/usr/bin/dmesg
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session 
opened for user root(uid=0) by ubuntu(uid=1001)
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session 
closed for user root
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 
0x56156f8f04a0 ==
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 
0x56156f8f04a0 ==
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was 
window-added on MetaWorkspace 0x56156f916640.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was 
window-added on MetaWorkspace 0x56156f916640.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.

  This system is using OLED (3456x2160) panel, and I can't reproduce this issue 
on FHD panel.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu82.1
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  DisplayManager: gdm3
  DistroRelease: Ubuntu 22.04
  InstallationDate: Installed on 2022-03-17 (75 days ago)
  InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20220313)
  Package: gnome-shell 42.1-0ubuntu0.1
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 5.15.0-35.36-generic 5.15.35
  RelatedPackageVersions: mutter-common 42.0-3ubuntu2
  Tags:  jammy wayland-session
  Uname: Linux 5.15.0-35-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 1976204] Re: system freeze and gnome-shell reports multiple stack trace

2022-05-29 Thread Andy Chi
** Attachment added: "syslog.log.tar.gz"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1976204/+attachment/5593680/+files/syslog.log.tar.gz

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1976204

Title:
  system freeze and gnome-shell reports multiple stack trace

Status in OEM Priority Project:
  Confirmed
Status in gnome-shell package in Ubuntu:
  New

Bug description:
  [Summary]
  The system will run into freeze if I connect the external monitor through 
DP/HDMI with dongle DA310 or Docking WD19TB

  [Steps to reproduce]
  1. Attact DA310 or WD19TB to DUT
  2. Cold Boot into OS
  3. Plug the DP/HDMI cable to DA310 or WD19TB
  4. Check the external monitor has signal
  5. Click keyboard or move mouse to check system can work well

  [Expected result]
  System won't be freeze with external monitor.

  [Actual result]
  System will be freeze.
  It can be recovered after unplug the external monitor sometime.

  [gnome-shell stack trace]
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 37 with keysym 37 (keycode 10).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 35 with keysym 35 (keycode e).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 33 with keysym 33 (keycode c).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: 
meta_window_set_stack_position_no_sync: assertion 'window->stack_position >= 0' 
failed
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]:   ubuntu : TTY=pts/2 ; 
PWD=/home/ubuntu ; USER=root ; COMMAND=/usr/bin/dmesg
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session 
opened for user root(uid=0) by ubuntu(uid=1001)
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session 
closed for user root
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 
0x56156f8f04a0 ==
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 
0x56156f8f04a0 ==
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was 
window-added on MetaWorkspace 0x56156f916640.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was 
window-added on MetaWorkspace 0x56156f916640.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.

  This system is using OLED (3456x2160) panel, and I can't reproduce
  this issue on FHD panel.

To manage notifications about this bug go to:
https://bugs.launchpad.net/oem-priority/+bug/1976204/+subscriptions


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[Desktop-packages] [Bug 1976204] Re: system freeze and gnome-shell reports multiple stack trace

2022-05-29 Thread Andy Chi
** Tags added: oem-priority originate-from-1967530 somerville

** Changed in: oem-priority
   Status: New => Confirmed

** Changed in: oem-priority
   Importance: Undecided => Critical

** Changed in: oem-priority
 Assignee: (unassigned) => Andy Chi (andch)

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1976204

Title:
  system freeze and gnome-shell reports multiple stack trace

Status in OEM Priority Project:
  Confirmed
Status in gnome-shell package in Ubuntu:
  New

Bug description:
  [Summary]
  The system will run into freeze if I connect the external monitor through 
DP/HDMI with dongle DA310 or Docking WD19TB

  [Steps to reproduce]
  1. Attact DA310 or WD19TB to DUT
  2. Cold Boot into OS
  3. Plug the DP/HDMI cable to DA310 or WD19TB
  4. Check the external monitor has signal
  5. Click keyboard or move mouse to check system can work well

  [Expected result]
  System won't be freeze with external monitor.

  [Actual result]
  System will be freeze.
  It can be recovered after unplug the external monitor sometime.

  [gnome-shell stack trace]
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 37 with keysym 37 (keycode 10).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 35 with keysym 35 (keycode e).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 33 with keysym 33 (keycode c).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: 
meta_window_set_stack_position_no_sync: assertion 'window->stack_position >= 0' 
failed
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]:   ubuntu : TTY=pts/2 ; 
PWD=/home/ubuntu ; USER=root ; COMMAND=/usr/bin/dmesg
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session 
opened for user root(uid=0) by ubuntu(uid=1001)
   五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session 
closed for user root
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 
0x56156f8f04a0 ==
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 
0x56156f8f04a0 ==
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was 
window-added on MetaWorkspace 0x56156f916640.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was 
window-added on MetaWorkspace 0x56156f916640.
   五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back 
into JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.

  This system is using OLED (3456x2160) panel, and I can't reproduce
  this issue on FHD panel.

To manage notifications about this bug go to:
https://bugs.launchpad.net/oem-priority/+bug/1976204/+subscriptions


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[Desktop-packages] [Bug 1976204] [NEW] system freeze and gnome-shell reports multiple stack trace

2022-05-29 Thread Andy Chi
Public bug reported:

[Summary]
The system will run into freeze if I connect the external monitor through 
DP/HDMI with dongle DA310 or Docking WD19TB

[Steps to reproduce]
1. Attact DA310 or WD19TB to DUT
2. Cold Boot into OS
3. Plug the DP/HDMI cable to DA310 or WD19TB
4. Check the external monitor has signal
5. Click keyboard or move mouse to check system can work well

[Expected result]
System won't be freeze with external monitor.

[Actual result]
System will be freeze.
It can be recovered after unplug the external monitor sometime.

[gnome-shell stack trace]
 五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 37 with keysym 37 (keycode 10).
 五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 35 with keysym 35 (keycode e).
 五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 33 with keysym 33 (keycode c).
 五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: 
meta_window_set_stack_position_no_sync: assertion 'window->stack_position >= 0' 
failed
 五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]:   ubuntu : TTY=pts/2 ; 
PWD=/home/ubuntu ; USER=root ; COMMAND=/usr/bin/dmesg
 五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session 
opened for user root(uid=0) by ubuntu(uid=1001)
 五  27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session 
closed for user root
 五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back into 
JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.
 五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 
0x56156f8f04a0 ==
 五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 
0x56156f8f04a0 ==
 五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was 
window-added on MetaWorkspace 0x56156f916640.
 五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back into 
JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.
 五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was 
window-added on MetaWorkspace 0x56156f916640.
 五  27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back into 
JSAPI during the sweeping phase of GC. This is most likely caused by not 
destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but 
can also be caused by using the destroy(), dispose(), or remove() vfuncs. 
Because it would crash the application, it has been blocked and the JS callback 
not invoked.

This system is using OLED (3456x2160) panel, and I can't reproduce this
issue on FHD panel.

** Affects: gnome-shell (Ubuntu)
 Importance: Undecided
 Status: New

** Attachment added: "sosreport-ubuntu-XPS-9320-2022-05-27-ouxfyjg.tar.xz"
   
https://bugs.launchpad.net/bugs/1976204/+attachment/5593674/+files/sosreport-ubuntu-XPS-9320-2022-05-27-ouxfyjg.tar.xz

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1976204

Title:
  system freeze and gnome-shell reports multiple stack trace

Status in gnome-shell package in Ubuntu:
  New

Bug description:
  [Summary]
  The system will run into freeze if I connect the external monitor through 
DP/HDMI with dongle DA310 or Docking WD19TB

  [Steps to reproduce]
  1. Attact DA310 or WD19TB to DUT
  2. Cold Boot into OS
  3. Plug the DP/HDMI cable to DA310 or WD19TB
  4. Check the external monitor has signal
  5. Click keyboard or move mouse to check system can work well

  [Expected result]
  System won't be freeze with external monitor.

  [Actual result]
  System will be freeze.
  It can be recovered after unplug the external monitor sometime.

  [gnome-shell stack trace]
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 37 with keysym 37 (keycode 10).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 35 with keysym 35 (keycode e).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: 
Overwriting existing binding of keysym 33 with keysym 33 (keycode c).
   五  27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: 
meta_window_set_stack_position_no_sync: assertion 'window->stack_position >= 0' 
failed
   

[Desktop-packages] [Bug 1950244] Re: Cannot enroll fingerprint after re-install Focal

2022-05-22 Thread Andy Chi
** Also affects: libfprint (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: fprintd (Ubuntu)
   Status: New => Invalid

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1950244

Title:
  Cannot enroll fingerprint after re-install Focal

Status in OEM Priority Project:
  New
Status in fprintd package in Ubuntu:
  Invalid
Status in libfprint package in Ubuntu:
  New

Bug description:
  [Impact]

   * Fingerprint cannot enrolled successfully on goodix fingerprint
  device.

  [Test Plan]

   * Enroll fingerprints on laptop and login without problem at first
  time (no fingerprint stored in goodix device).

   * Re-install Focal directly without deleting stored fingerprint and
  set the same user name as previous installation.

  [Where problems could occur]

   * If user re-install or do oem recovery process, fingerprint cannot
  enrolled successfully.

  [Other Info]
   
   * libfprint for focal is still reviewing by SRU team.

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[Desktop-packages] [Bug 1974275] Re: gnome-shell crash when executing keys/media-control checkbox test job

2022-05-20 Thread Andy Chi
Hi @vanvugt,
Another bug is here Bug# 1974293
Thanks!

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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1974275

Title:
  gnome-shell crash when executing keys/media-control checkbox test job

Status in OEM Priority Project:
  Confirmed
Status in gnome-shell package in Ubuntu:
  Incomplete

Bug description:
  [Summary]
  User will be logged out to landing page automatically when performing the 
Media Control hotkey case.

  [Steps to reproduce]
  1. Boot into OS
  2. Run "checkbox-cli com.canonical.certification::keys/media-control"
  3. Press the "play & pause" hotkey (next to the microphone mute key)
  4. Press left arrow button to move the focus to the "skip" button and then 
press enter

  Description:  Ubuntu 22.04 LTS
  Release:  22.04
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu82
  Architecture: amd64
  CasperMD5json: {
  CurrentDesktop: ubuntu:GNOME
  DisplayManager: gdm3
  DistributionChannelDescriptor:
   # This is the distribution channel descriptor for the OEM CDs
   # For more information see 
http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-jammy-amd64-20220425-25+jellyfish-tentacool+X17
  DistroRelease: Ubuntu 22.04
  InstallationDate: Installed on 2022-05-16 (4 days ago)
  InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - 
somerville-jammy-amd64-20220425-25
  Package: gnome-shell 42.0-2ubuntu1
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 5.15.0-9027.28+exp.26-generic 5.15.35
  RelatedPackageVersions: mutter-common 42.0-3ubuntu2
  Tags:  wayland-session jammy
  Uname: Linux 5.15.0-9027-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True

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[Desktop-packages] [Bug 1974275] Re: gnome-shell crash when executing keys/media-control checkbox test job

2022-05-20 Thread Andy Chi
-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1974275

Title:
  gnome-shell crash when executing keys/media-control checkbox test job

Status in OEM Priority Project:
  Confirmed
Status in gnome-shell package in Ubuntu:
  Incomplete

Bug description:
  [Summary]
  User will be logged out to landing page automatically when performing the 
Media Control hotkey case.

  [Steps to reproduce]
  1. Boot into OS
  2. Run "checkbox-cli com.canonical.certification::keys/media-control"
  3. Press the "play & pause" hotkey (next to the microphone mute key)
  4. Press left arrow button to move the focus to the "skip" button and then 
press enter

  Description:  Ubuntu 22.04 LTS
  Release:  22.04
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu82
  Architecture: amd64
  CasperMD5json: {
  CurrentDesktop: ubuntu:GNOME
  DisplayManager: gdm3
  DistributionChannelDescriptor:
   # This is the distribution channel descriptor for the OEM CDs
   # For more information see 
http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-jammy-amd64-20220425-25+jellyfish-tentacool+X17
  DistroRelease: Ubuntu 22.04
  InstallationDate: Installed on 2022-05-16 (4 days ago)
  InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - 
somerville-jammy-amd64-20220425-25
  Package: gnome-shell 42.0-2ubuntu1
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 5.15.0-9027.28+exp.26-generic 5.15.35
  RelatedPackageVersions: mutter-common 42.0-3ubuntu2
  Tags:  wayland-session jammy
  Uname: Linux 5.15.0-9027-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True

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[Desktop-packages] [Bug 1974275] GsettingsChanges.txt

2022-05-20 Thread Andy Chi
apport information

** Attachment added: "GsettingsChanges.txt"
   
https://bugs.launchpad.net/bugs/1974275/+attachment/5591458/+files/GsettingsChanges.txt

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1974275

Title:
  gnome-shell crash when executing keys/media-control checkbox test job

Status in OEM Priority Project:
  Confirmed
Status in gnome-shell package in Ubuntu:
  New

Bug description:
  [Summary]
  User will be logged out to landing page automatically when performing the 
Media Control hotkey case.

  [Steps to reproduce]
  1. Boot into OS
  2. Run "checkbox-cli com.canonical.certification::keys/media-control"
  3. Press the "play & pause" hotkey (next to the microphone mute key)
  4. Press left arrow button to move the focus to the "skip" button and then 
press enter

  Description:  Ubuntu 22.04 LTS
  Release:  22.04
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu82
  Architecture: amd64
  CasperMD5json: {
  CurrentDesktop: ubuntu:GNOME
  DisplayManager: gdm3
  DistributionChannelDescriptor:
   # This is the distribution channel descriptor for the OEM CDs
   # For more information see 
http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-jammy-amd64-20220425-25+jellyfish-tentacool+X17
  DistroRelease: Ubuntu 22.04
  InstallationDate: Installed on 2022-05-16 (4 days ago)
  InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - 
somerville-jammy-amd64-20220425-25
  Package: gnome-shell 42.0-2ubuntu1
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 5.15.0-9027.28+exp.26-generic 5.15.35
  RelatedPackageVersions: mutter-common 42.0-3ubuntu2
  Tags:  wayland-session jammy
  Uname: Linux 5.15.0-9027-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True

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[Desktop-packages] [Bug 1974275] ShellJournal.txt

2022-05-20 Thread Andy Chi
apport information

** Attachment added: "ShellJournal.txt"
   
https://bugs.launchpad.net/bugs/1974275/+attachment/5591462/+files/ShellJournal.txt

** Tags added: oem-priority originate-from-1967555 somerville

** Changed in: oem-priority
   Status: New => Confirmed

** Changed in: oem-priority
   Importance: Undecided => Critical

** Changed in: oem-priority
 Assignee: (unassigned) => Andy Chi (andch)

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1974275

Title:
  gnome-shell crash when executing keys/media-control checkbox test job

Status in OEM Priority Project:
  Confirmed
Status in gnome-shell package in Ubuntu:
  New

Bug description:
  [Summary]
  User will be logged out to landing page automatically when performing the 
Media Control hotkey case.

  [Steps to reproduce]
  1. Boot into OS
  2. Run "checkbox-cli com.canonical.certification::keys/media-control"
  3. Press the "play & pause" hotkey (next to the microphone mute key)
  4. Press left arrow button to move the focus to the "skip" button and then 
press enter

  Description:  Ubuntu 22.04 LTS
  Release:  22.04
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu82
  Architecture: amd64
  CasperMD5json: {
  CurrentDesktop: ubuntu:GNOME
  DisplayManager: gdm3
  DistributionChannelDescriptor:
   # This is the distribution channel descriptor for the OEM CDs
   # For more information see 
http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-jammy-amd64-20220425-25+jellyfish-tentacool+X17
  DistroRelease: Ubuntu 22.04
  InstallationDate: Installed on 2022-05-16 (4 days ago)
  InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - 
somerville-jammy-amd64-20220425-25
  Package: gnome-shell 42.0-2ubuntu1
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 5.15.0-9027.28+exp.26-generic 5.15.35
  RelatedPackageVersions: mutter-common 42.0-3ubuntu2
  Tags:  wayland-session jammy
  Uname: Linux 5.15.0-9027-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True

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https://bugs.launchpad.net/oem-priority/+bug/1974275/+subscriptions


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[Desktop-packages] [Bug 1974275] Dependencies.txt

2022-05-20 Thread Andy Chi
apport information

** Attachment added: "Dependencies.txt"
   
https://bugs.launchpad.net/bugs/1974275/+attachment/5591457/+files/Dependencies.txt

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1974275

Title:
  gnome-shell crash when executing keys/media-control checkbox test job

Status in OEM Priority Project:
  Confirmed
Status in gnome-shell package in Ubuntu:
  New

Bug description:
  [Summary]
  User will be logged out to landing page automatically when performing the 
Media Control hotkey case.

  [Steps to reproduce]
  1. Boot into OS
  2. Run "checkbox-cli com.canonical.certification::keys/media-control"
  3. Press the "play & pause" hotkey (next to the microphone mute key)
  4. Press left arrow button to move the focus to the "skip" button and then 
press enter

  Description:  Ubuntu 22.04 LTS
  Release:  22.04
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu82
  Architecture: amd64
  CasperMD5json: {
  CurrentDesktop: ubuntu:GNOME
  DisplayManager: gdm3
  DistributionChannelDescriptor:
   # This is the distribution channel descriptor for the OEM CDs
   # For more information see 
http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-jammy-amd64-20220425-25+jellyfish-tentacool+X17
  DistroRelease: Ubuntu 22.04
  InstallationDate: Installed on 2022-05-16 (4 days ago)
  InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - 
somerville-jammy-amd64-20220425-25
  Package: gnome-shell 42.0-2ubuntu1
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 5.15.0-9027.28+exp.26-generic 5.15.35
  RelatedPackageVersions: mutter-common 42.0-3ubuntu2
  Tags:  wayland-session jammy
  Uname: Linux 5.15.0-9027-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True

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https://bugs.launchpad.net/oem-priority/+bug/1974275/+subscriptions


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[Desktop-packages] [Bug 1974275] HookError_ubuntu.txt

2022-05-20 Thread Andy Chi
apport information

** Attachment added: "HookError_ubuntu.txt"
   
https://bugs.launchpad.net/bugs/1974275/+attachment/5591459/+files/HookError_ubuntu.txt

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1974275

Title:
  gnome-shell crash when executing keys/media-control checkbox test job

Status in OEM Priority Project:
  Confirmed
Status in gnome-shell package in Ubuntu:
  New

Bug description:
  [Summary]
  User will be logged out to landing page automatically when performing the 
Media Control hotkey case.

  [Steps to reproduce]
  1. Boot into OS
  2. Run "checkbox-cli com.canonical.certification::keys/media-control"
  3. Press the "play & pause" hotkey (next to the microphone mute key)
  4. Press left arrow button to move the focus to the "skip" button and then 
press enter

  Description:  Ubuntu 22.04 LTS
  Release:  22.04
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu82
  Architecture: amd64
  CasperMD5json: {
  CurrentDesktop: ubuntu:GNOME
  DisplayManager: gdm3
  DistributionChannelDescriptor:
   # This is the distribution channel descriptor for the OEM CDs
   # For more information see 
http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-jammy-amd64-20220425-25+jellyfish-tentacool+X17
  DistroRelease: Ubuntu 22.04
  InstallationDate: Installed on 2022-05-16 (4 days ago)
  InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - 
somerville-jammy-amd64-20220425-25
  Package: gnome-shell 42.0-2ubuntu1
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 5.15.0-9027.28+exp.26-generic 5.15.35
  RelatedPackageVersions: mutter-common 42.0-3ubuntu2
  Tags:  wayland-session jammy
  Uname: Linux 5.15.0-9027-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True

To manage notifications about this bug go to:
https://bugs.launchpad.net/oem-priority/+bug/1974275/+subscriptions


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[Desktop-packages] [Bug 1974275] ProcEnviron.txt

2022-05-20 Thread Andy Chi
apport information

** Attachment added: "ProcEnviron.txt"
   
https://bugs.launchpad.net/bugs/1974275/+attachment/5591461/+files/ProcEnviron.txt

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1974275

Title:
  gnome-shell crash when executing keys/media-control checkbox test job

Status in OEM Priority Project:
  Confirmed
Status in gnome-shell package in Ubuntu:
  New

Bug description:
  [Summary]
  User will be logged out to landing page automatically when performing the 
Media Control hotkey case.

  [Steps to reproduce]
  1. Boot into OS
  2. Run "checkbox-cli com.canonical.certification::keys/media-control"
  3. Press the "play & pause" hotkey (next to the microphone mute key)
  4. Press left arrow button to move the focus to the "skip" button and then 
press enter

  Description:  Ubuntu 22.04 LTS
  Release:  22.04
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu82
  Architecture: amd64
  CasperMD5json: {
  CurrentDesktop: ubuntu:GNOME
  DisplayManager: gdm3
  DistributionChannelDescriptor:
   # This is the distribution channel descriptor for the OEM CDs
   # For more information see 
http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-jammy-amd64-20220425-25+jellyfish-tentacool+X17
  DistroRelease: Ubuntu 22.04
  InstallationDate: Installed on 2022-05-16 (4 days ago)
  InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - 
somerville-jammy-amd64-20220425-25
  Package: gnome-shell 42.0-2ubuntu1
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 5.15.0-9027.28+exp.26-generic 5.15.35
  RelatedPackageVersions: mutter-common 42.0-3ubuntu2
  Tags:  wayland-session jammy
  Uname: Linux 5.15.0-9027-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True

To manage notifications about this bug go to:
https://bugs.launchpad.net/oem-priority/+bug/1974275/+subscriptions


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[Desktop-packages] [Bug 1974275] ProcCpuinfoMinimal.txt

2022-05-20 Thread Andy Chi
apport information

** Attachment added: "ProcCpuinfoMinimal.txt"
   
https://bugs.launchpad.net/bugs/1974275/+attachment/5591460/+files/ProcCpuinfoMinimal.txt

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1974275

Title:
  gnome-shell crash when executing keys/media-control checkbox test job

Status in OEM Priority Project:
  Confirmed
Status in gnome-shell package in Ubuntu:
  New

Bug description:
  [Summary]
  User will be logged out to landing page automatically when performing the 
Media Control hotkey case.

  [Steps to reproduce]
  1. Boot into OS
  2. Run "checkbox-cli com.canonical.certification::keys/media-control"
  3. Press the "play & pause" hotkey (next to the microphone mute key)
  4. Press left arrow button to move the focus to the "skip" button and then 
press enter

  Description:  Ubuntu 22.04 LTS
  Release:  22.04
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu82
  Architecture: amd64
  CasperMD5json: {
  CurrentDesktop: ubuntu:GNOME
  DisplayManager: gdm3
  DistributionChannelDescriptor:
   # This is the distribution channel descriptor for the OEM CDs
   # For more information see 
http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-jammy-amd64-20220425-25+jellyfish-tentacool+X17
  DistroRelease: Ubuntu 22.04
  InstallationDate: Installed on 2022-05-16 (4 days ago)
  InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - 
somerville-jammy-amd64-20220425-25
  Package: gnome-shell 42.0-2ubuntu1
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 5.15.0-9027.28+exp.26-generic 5.15.35
  RelatedPackageVersions: mutter-common 42.0-3ubuntu2
  Tags:  wayland-session jammy
  Uname: Linux 5.15.0-9027-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True

To manage notifications about this bug go to:
https://bugs.launchpad.net/oem-priority/+bug/1974275/+subscriptions


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[Desktop-packages] [Bug 1974275] [NEW] gnome-shell crash when executing keys/media-control checkbox test job

2022-05-20 Thread Andy Chi
Public bug reported:

[Summary]
User will be logged out to landing page automatically when performing the Media 
Control hotkey case.

[Steps to reproduce]
1. Boot into OS
2. Run "checkbox-cli com.canonical.certification::keys/media-control"
3. Press the "play & pause" hotkey (next to the microphone mute key)
4. Press left arrow button to move the focus to the "skip" button and then 
press enter

Description:Ubuntu 22.04 LTS
Release:22.04
--- 
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu82
Architecture: amd64
CasperMD5json: {
CurrentDesktop: ubuntu:GNOME
DisplayManager: gdm3
DistributionChannelDescriptor:
 # This is the distribution channel descriptor for the OEM CDs
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-jammy-amd64-20220425-25+jellyfish-tentacool+X17
DistroRelease: Ubuntu 22.04
InstallationDate: Installed on 2022-05-16 (4 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - 
somerville-jammy-amd64-20220425-25
Package: gnome-shell 42.0-2ubuntu1
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 5.15.0-9027.28+exp.26-generic 5.15.35
RelatedPackageVersions: mutter-common 42.0-3ubuntu2
Tags:  wayland-session jammy
Uname: Linux 5.15.0-9027-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True

** Affects: oem-priority
     Importance: Critical
 Assignee: Andy Chi (andch)
 Status: Confirmed

** Affects: gnome-shell (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: apport-collected jammy oem-priority originate-from-1967555 somerville 
wayland-session

** Tags added: apport-collected jammy wayland-session

** Description changed:

  [Summary]
  User will be logged out to landing page automatically when performing the 
Media Control hotkey case.
  
  [Steps to reproduce]
  1. Boot into OS
  2. Run "checkbox-cli com.canonical.certification::keys/media-control"
  3. Press the "play & pause" hotkey (next to the microphone mute key)
  4. Press left arrow button to move the focus to the "skip" button and then 
press enter
  
  Description:  Ubuntu 22.04 LTS
  Release:  22.04
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu82
+ Architecture: amd64
+ CasperMD5json: {
+ CurrentDesktop: ubuntu:GNOME
+ DisplayManager: gdm3
+ DistributionChannelDescriptor:
+  # This is the distribution channel descriptor for the OEM CDs
+  # For more information see 
http://wiki.ubuntu.com/DistributionChannelDescriptor
+  canonical-oem-somerville-jammy-amd64-20220425-25+jellyfish-tentacool+X17
+ DistroRelease: Ubuntu 22.04
+ InstallationDate: Installed on 2022-05-16 (4 days ago)
+ InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - 
somerville-jammy-amd64-20220425-25
+ Package: gnome-shell 42.0-2ubuntu1
+ PackageArchitecture: amd64
+ ProcVersionSignature: Ubuntu 5.15.0-9027.28+exp.26-generic 5.15.35
+ RelatedPackageVersions: mutter-common 42.0-3ubuntu2
+ Tags:  wayland-session jammy
+ Uname: Linux 5.15.0-9027-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1974275

Title:
  gnome-shell crash when executing keys/media-control checkbox test job

Status in OEM Priority Project:
  Confirmed
Status in gnome-shell package in Ubuntu:
  New

Bug description:
  [Summary]
  User will be logged out to landing page automatically when performing the 
Media Control hotkey case.

  [Steps to reproduce]
  1. Boot into OS
  2. Run "checkbox-cli com.canonical.certification::keys/media-control"
  3. Press the "play & pause" hotkey (next to the microphone mute key)
  4. Press left arrow button to move the focus to the "skip" button and then 
press enter

  Description:  Ubuntu 22.04 LTS
  Release:  22.04
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu82
  Architecture: amd64
  CasperMD5json: {
  CurrentDesktop: ubuntu:GNOME
  DisplayManager: gdm3
  DistributionChannelDescriptor:
   # This is the distribution channel descriptor for the OEM CDs
   # For more information see 
http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-jammy-amd64-20220425-25+jellyfish-tentacool+X17
  DistroRelease: Ubuntu 22.04
  InstallationDate: Installed on 2022-05-16 (4 days ago)
  InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - 
somerville-jammy-amd64-20220425-25
  Package: gnome-shell 42.0-2ubuntu1
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 5.15.0-9027.28+exp.26-generic 5.15.35
  RelatedPackageVersions: mutter-common 42.0-3ubuntu2
  Tags:  wayland-session jamm

[Desktop-packages] [Bug 1969428] Re: External display will be `Single Display` when HDMI plugged

2022-05-04 Thread Andy Chi
** Changed in: oem-priority
   Status: Confirmed => Fix Released

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-control-center in Ubuntu.
https://bugs.launchpad.net/bugs/1969428

Title:
  External display will be `Single Display` when HDMI plugged

Status in OEM Priority Project:
  Fix Released
Status in gnome-control-center package in Ubuntu:
  Fix Released
Status in gnome-control-center source package in Focal:
  Fix Released

Bug description:
  Upstream bug:
  https://gitlab.gnome.org/GNOME/gnome-control-center/-/issues/1038

  [Impact]

   * DUT will remain `Single Display` mode when 4k monitor is plugged.
 Not every 4K monitor will cause this issue.

  [Test Plan]

   * Find a 4k monitor (Philips 276E)

   * Plug HDMI cable to internal HDMI port on DUT

  [Where problems could occur]

   * This change makes DUT more stable when connecting external monitor.

   * This fix is also include in impish and jammy

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[Desktop-packages] [Bug 1969428] Re: External display will be `Single Display` when HDMI plugged

2022-04-26 Thread Andy Chi
Enable -proposed and install gnome-control-center 1:3.36.5-0ubuntu4 on
Focal. Test it on DUT which have HDMI port, plug HDMI monitor (ASUS
PA279). External monitor with `Join Displays` works as expected.

** Tags removed: verification-needed verification-needed-focal
** Tags added: verification-done verification-done-focal

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-control-center in Ubuntu.
https://bugs.launchpad.net/bugs/1969428

Title:
  External display will be `Single Display` when HDMI plugged

Status in OEM Priority Project:
  Confirmed
Status in gnome-control-center package in Ubuntu:
  Fix Released
Status in gnome-control-center source package in Focal:
  Fix Committed

Bug description:
  Upstream bug:
  https://gitlab.gnome.org/GNOME/gnome-control-center/-/issues/1038

  [Impact]

   * DUT will remain `Single Display` mode when 4k monitor is plugged.
 Not every 4K monitor will cause this issue.

  [Test Plan]

   * Find a 4k monitor (Philips 276E)

   * Plug HDMI cable to internal HDMI port on DUT

  [Where problems could occur]

   * This change makes DUT more stable when connecting external monitor.

   * This fix is also include in impish and jammy

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 1969428] Re: External display will be `Single Display` when HDMI plugged

2022-04-25 Thread Andy Chi
Include this patch won't change the detection behavior, it will 'do it
better' to set a preferred scale when monitor plugged.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-control-center in Ubuntu.
https://bugs.launchpad.net/bugs/1969428

Title:
  External display will be `Single Display` when HDMI plugged

Status in OEM Priority Project:
  Confirmed
Status in gnome-control-center package in Ubuntu:
  Fix Released
Status in gnome-control-center source package in Focal:
  In Progress

Bug description:
  Upstream bug:
  https://gitlab.gnome.org/GNOME/gnome-control-center/-/issues/1038

  [Impact]

   * DUT will remain `Single Display` mode when 4k monitor is plugged.
 Not every 4K monitor will cause this issue.

  [Test Plan]

   * Find a 4k monitor (Philips 276E)

   * Plug HDMI cable to internal HDMI port on DUT

  [Where problems could occur]

   * This change makes DUT more stable when connecting external monitor.

   * This fix is also include in impish and jammy

To manage notifications about this bug go to:
https://bugs.launchpad.net/oem-priority/+bug/1969428/+subscriptions


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[Desktop-packages] [Bug 1951531] Re: Cannot copy file from Nautilus to desktop

2022-04-20 Thread Andy Chi
** Changed in: oem-priority
   Status: Confirmed => Won't Fix

** Changed in: oem-priority
   Status: Won't Fix => Invalid

** Changed in: nautilus (Ubuntu)
   Status: Confirmed => Invalid

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to nautilus in Ubuntu.
https://bugs.launchpad.net/bugs/1951531

Title:
  Cannot copy file from Nautilus to desktop

Status in OEM Priority Project:
  Invalid
Status in nautilus package in Ubuntu:
  Invalid

Bug description:
  [Summary]
  Cannot copy file from Nautilus to desktop

  [Steps]
  1. Open Nautilus
  2. Select any file with right click and press copy
  3. Move mouse to desktop screen and press right click

  [results]
  Paste is anti-white, cannot paste file from Nautilus

  Upload video file for reproduce steps in case any misunderstanding.

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 1926062] Re: [hirsute/impish] Can't turn bluetooth on again after turning it off

2022-04-20 Thread Andy Chi
** Changed in: oem-priority
   Status: New => Fix Released

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-settings-daemon in Ubuntu.
https://bugs.launchpad.net/bugs/1926062

Title:
  [hirsute/impish] Can't turn bluetooth on again after turning it off

Status in Bluez Utilities:
  Fix Released
Status in GNOME Bluetooth:
  Unknown
Status in OEM Priority Project:
  Fix Released
Status in bluez package in Ubuntu:
  Fix Released
Status in gnome-settings-daemon package in Ubuntu:
  Fix Released
Status in bluez source package in Focal:
  Fix Released
Status in gnome-settings-daemon source package in Focal:
  Fix Released
Status in bluez source package in Hirsute:
  Fix Released
Status in gnome-settings-daemon source package in Hirsute:
  Fix Released
Status in bluez source package in Impish:
  Fix Released
Status in gnome-settings-daemon source package in Impish:
  Fix Released

Bug description:
  [Impact]

  On/off of Bluetooth in gnome-control-center will not work properly in kernels 
5.11 (approximately) onward. Devices are not refreshed in the list anymore.
   
  [Test Plan]

  1. Open gnome-control-center and select Bluetooth
  2. Turn off Bluetooth via UI
  3. Turn on Bluetooth via UI

  Expect: Device list appears, so Bluetooth really is on.

  [Where problems could occur]

  Since the fix involves the 'rfkill' logic it has the potential to
  affect any Bluetooth or Wifi on/off setting.

  [Other info]

  Upstream bug in gnome-bluetooth:
  https://gitlab.gnome.org/GNOME/gnome-bluetooth/-/issues/38

  Discussion in linux-bluetooth:
  https://marc.info/?t=16200475893=1=2

  [Original bug report]

  When ever i Turn on my system or restart bluetooth is open any it
  connects to any device. But when i turn off bluetooth and try to turn
  it on again. it neither turns on nor scans/connects to any device.
  This is happening since I updated my system to ubuntu 21.04 LTS

    Bluetooth: hci0: HCI reset during shutdown failed

  ProblemType: Bug
  DistroRelease: Ubuntu 21.04
  Package: bluetooth (not installed)
  ProcVersionSignature: Ubuntu 5.11.0-16.17-generic 5.11.12
  Uname: Linux 5.11.0-16-generic x86_64
  ApportVersion: 2.20.11-0ubuntu65
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Apr 25 15:09:23 2021
  InstallationDate: Installed on 2020-12-15 (130 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  InterestingModules: rfcomm bnep btusb bluetooth
  MachineType: LENOVO 80TR
  ProcEnviron:
   LANGUAGE=en_IN:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_IN
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-16-generic 
root=UUID=7c507bd4-c66c-4233-a64e-804f6df5412b ro quiet splash vt.handoff=7
  SourcePackage: bluez
  UpgradeStatus: Upgraded to hirsute on 2021-04-22 (2 days ago)
  dmi.bios.date: 07/31/2017
  dmi.bios.release: 1.29
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 3UCN29WW
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Nano 5B1
  dmi.board.vendor: LENOVO
  dmi.board.version: No DPK
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Lenovo ideapad 110-15AST
  dmi.ec.firmware.release: 1.29
  dmi.modalias: 
dmi:bvnLENOVO:bvr3UCN29WW:bd07/31/2017:br1.29:efr1.29:svnLENOVO:pn80TR:pvrLenovoideapad110-15AST:rvnLENOVO:rnNano5B1:rvrNoDPK:cvnLENOVO:ct10:cvrLenovoideapad110-15AST:
  dmi.product.family: IDEAPAD
  dmi.product.name: 80TR
  dmi.product.sku: LENOVO_MT_80TR_BU_idea_FM_Lenovo ideapad 110-15AST
  dmi.product.version: Lenovo ideapad 110-15AST
  dmi.sys.vendor: LENOVO
  hciconfig:
   hci0:Type: Primary  Bus: USB
    BD Address: C8:3D:D4:84:E0:06  ACL MTU: 820:8  SCO MTU: 255:16
    DOWN
    RX bytes:744804 acl:76 sco:0 events:105989 errors:0
    TX bytes:51871528 acl:113157 sco:0 commands:192 errors:0

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[Desktop-packages] [Bug 1945296] Re: To support goodix fp device [27C6:639C]

2022-04-20 Thread Andy Chi
** Changed in: oem-priority
   Status: New => Fix Released

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Packages, which is subscribed to libfprint in Ubuntu.
https://bugs.launchpad.net/bugs/1945296

Title:
  To support goodix fp device [27C6:639C]

Status in OEM Priority Project:
  Fix Released
Status in libfprint package in Ubuntu:
  Fix Released
Status in libfprint source package in Focal:
  Fix Released
Status in libfprint source package in Impish:
  Fix Released

Bug description:
  
https://gitlab.freedesktop.org/libfprint/libfprint/-/blob/master/libfprint/drivers/goodixmoc/goodix.c#L1505

  This ID is included in upstream.

  [Impact]

   * Devices have goodix [27c6:639c] fingerprint component will get
     supported.

   * This sru contains lots of fingerprint id which is not supported
  before, below is the comparison with impish -updates.

   * Elan:
     #impish: 0x0c4d

     Synaptics:
     #impish and focal does not have difference.

     Goodix:
     #0x609C, 0x639C, 0x63AC, 0x63BC and 0x6A94 are include in focal but not
     in impish

   * Add Synaptics fingerprint device to test in this SRU.
     VID: 06CB
     PID: 00DF

   * If user name is too short, fingerprint cannot enroll successfully
 https://gitlab.freedesktop.org/libfprint/libfprint/-/issues/428

  [Test Plan]

   * Find a machine with this fingerprint device

   * set a very short user name such as "u".

   * Launch `settings` and enable `Fingerprint Login`

   * Enroll finger and then logout

   * Login system with enrolled finger

  [Where problems could occur]

   * A lot of fingerprint ids is supported in this version, we didn't test
     all combination.

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[Desktop-packages] [Bug 1950438] Re: To support goodix fp device [27C6:63CC]

2022-04-20 Thread Andy Chi
** Changed in: oem-priority
   Status: Confirmed => Fix Released

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to libfprint in Ubuntu.
https://bugs.launchpad.net/bugs/1950438

Title:
  To support goodix fp device [27C6:63CC]

Status in OEM Priority Project:
  Fix Released
Status in libfprint package in Ubuntu:
  Fix Released
Status in libfprint source package in Focal:
  Fix Released
Status in libfprint source package in Impish:
  Fix Released

Bug description:
  
https://gitlab.freedesktop.org/libfprint/libfprint/-/commit/5e934a4fa0c25be4572925f96af44f409697f1ae

  This ID is included in upstream.

  [Impact]

   * Devices have goodix [27c6:63cc] fingerprint component will get
     supported.

  
  [Test Plan]

   * Find a machine with this fingerprint device

  
   * Launch `settings` and enable `Fingerprint Login`

   * Enroll finger and then logout

   * Login system with enrolled finger

  [Where problems could occur]

   * The only impact will be [27c6:63cc] will be supported.

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