[Desktop-packages] [Bug 1884336] Re: Erratic ethernet connectivity and icon
Here is the result of journalctl -b 0 while the problem is manifest. ** Attachment added: "Requested Result" https://bugs.launchpad.net/ubuntu/+source/network-manager/+bug/1884336/+attachment/5386635/+files/journalctl%20-b%200 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to network-manager in Ubuntu. https://bugs.launchpad.net/bugs/1884336 Title: Erratic ethernet connectivity and icon Status in network-manager package in Ubuntu: Incomplete Bug description: Ubuntu 18.04.4 LTS Installed: 1.10.6-2ubuntu1.4 Candidate: 1.10.6-2ubuntu1.4 Version table: *** 1.10.6-2ubuntu1.4 500 Expected behavior is a stable high-speed internet connection when usb tethering with an Android phone. Instead, for the past three months, since covid slowed down internet connectivity on Jio telecom in India, my Ubuntu internet connectivity has become erratic. In the early morning before 6 AM when I tether an Android phone to my laptop the internet connectivity indicator in the upper right-hand corner of the desktop shows the normal three boxes in a triangle and has decent speed. As network traffic increases the indicator turns to three gray boxes with a question mark in the middle and connectivity speed remains decent for a few websites, such as YouTube, Google Search and some others, but connectivity stops for most websites. Chromium, Vivaldi and Firefox browsers show the following error for such sites: “This site can’t be reached. askubuntu.com’s server IP address could not be found.” Oddly, in tri-booted Win 10 all websites open reliably 24/7, though sometimes at slow speeds. In Fedora 31 on the same hardware the behavior is identical to Ubuntu. I’ve tried changing the DNS settings in Ubuntu to use Cloud Flare, Google and even the DNS settings in Windows, but to no avail. On Ask Ubuntu there were no helpful comments except a suggestion to file a bug report. Ideally, connectivity without "unable to connect" errors on most websites should be available always. BTW, when I allowed data to be collected for this bug report it was in the early morning, so the connection was working properly and the network icon was the normal three boxes in a triangle with decent speed. If need be, I can send more information later when the "unable to connect" errors occur from Windows 10, or via email, which always works. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: network-manager 1.10.6-2ubuntu1.4 ProcVersionSignature: Ubuntu 4.15.0-106.107-generic 4.15.18 Uname: Linux 4.15.0-106-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.9-0ubuntu7.15 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sat Jun 20 06:49:22 2020 IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2018-08-25 (664 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) IpRoute: default via 192.168.137.129 dev enp0s20u1 proto dhcp metric 100 169.254.0.0/16 dev enp0s20u1 scope link metric 1000 192.168.137.0/24 dev enp0s20u1 proto kernel scope link src 192.168.137.9 metric 100 NetworkManager.state: [main] NetworkingEnabled=true WirelessEnabled=true WWANEnabled=true RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: network-manager UpgradeStatus: No upgrade log present (probably fresh install) nmcli-dev: DEVICE TYPE STATE DBUS-PATH CONNECTION CON-UUID CON-PATH enp0s20u1 ethernet connected /org/freedesktop/NetworkManager/Devices/4 Wired connection 3 d70d6035-59a6-34c1-a00a-d222c65aef1c /org/freedesktop/NetworkManager/ActiveConnection/1 wlp2s0 wifi disconnected /org/freedesktop/NetworkManager/Devices/3 -- ---- enp3s0f2 ethernet unavailable /org/freedesktop/NetworkManager/Devices/2 -- ---- lo loopback unmanaged /org/freedesktop/NetworkManager/Devices/1 -- ---- nmcli-nm: RUNNING VERSION STATE STARTUP CONNECTIVITY NETWORKING WIFI-HW WIFI WWAN-HW WWAN running 1.10.6 connected started full enabled enabled enabled enabled enabled To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/network-manager/+bug/1884336/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe :
[Desktop-packages] [Bug 1884336] [NEW] Erratic ethernet connectivity and icon
Public bug reported: Ubuntu 18.04.4 LTS Installed: 1.10.6-2ubuntu1.4 Candidate: 1.10.6-2ubuntu1.4 Version table: *** 1.10.6-2ubuntu1.4 500 Expected behavior is a stable high-speed internet connection when usb tethering with an Android phone. Instead, for the past three months, since covid slowed down internet connectivity on Jio telecom in India, my Ubuntu internet connectivity has become erratic. In the early morning before 6 AM when I tether an Android phone to my laptop the internet connectivity indicator in the upper right-hand corner of the desktop shows the normal three boxes in a triangle and has decent speed. As network traffic increases the indicator turns to three gray boxes with a question mark in the middle and connectivity speed remains decent for a few websites, such as YouTube, Google Search and some others, but connectivity stops for most websites. Chromium, Vivaldi and Firefox browsers show the following error for such sites: “This site can’t be reached. askubuntu.com’s server IP address could not be found.” Oddly, in tri-booted Win 10 all websites open reliably 24/7, though sometimes at slow speeds. In Fedora 31 on the same hardware the behavior is identical to Ubuntu. I’ve tried changing the DNS settings in Ubuntu to use Cloud Flare, Google and even the DNS settings in Windows, but to no avail. On Ask Ubuntu there were no helpful comments except a suggestion to file a bug report. Ideally, connectivity without "unable to connect" errors on most websites should be available always. BTW, when I allowed data to be collected for this bug report it was in the early morning, so the connection was working properly and the network icon was the normal three boxes in a triangle with decent speed. If need be, I can send more information later when the "unable to connect" errors occur from Windows 10, or via email, which always works. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: network-manager 1.10.6-2ubuntu1.4 ProcVersionSignature: Ubuntu 4.15.0-106.107-generic 4.15.18 Uname: Linux 4.15.0-106-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.9-0ubuntu7.15 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sat Jun 20 06:49:22 2020 IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2018-08-25 (664 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) IpRoute: default via 192.168.137.129 dev enp0s20u1 proto dhcp metric 100 169.254.0.0/16 dev enp0s20u1 scope link metric 1000 192.168.137.0/24 dev enp0s20u1 proto kernel scope link src 192.168.137.9 metric 100 NetworkManager.state: [main] NetworkingEnabled=true WirelessEnabled=true WWANEnabled=true RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: network-manager UpgradeStatus: No upgrade log present (probably fresh install) nmcli-dev: DEVICE TYPE STATE DBUS-PATH CONNECTION CON-UUID CON-PATH enp0s20u1 ethernet connected /org/freedesktop/NetworkManager/Devices/4 Wired connection 3 d70d6035-59a6-34c1-a00a-d222c65aef1c /org/freedesktop/NetworkManager/ActiveConnection/1 wlp2s0 wifi disconnected /org/freedesktop/NetworkManager/Devices/3 -- ---- enp3s0f2 ethernet unavailable /org/freedesktop/NetworkManager/Devices/2 -- ---- lo loopback unmanaged /org/freedesktop/NetworkManager/Devices/1 -- ---- nmcli-nm: RUNNING VERSION STATE STARTUP CONNECTIVITY NETWORKING WIFI-HW WIFI WWAN-HW WWAN running 1.10.6 connected started full enabled enabled enabled enabled enabled ** Affects: network-manager (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug bionic -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to network-manager in Ubuntu. https://bugs.launchpad.net/bugs/1884336 Title: Erratic ethernet connectivity and icon Status in network-manager package in Ubuntu: New Bug description: Ubuntu 18.04.4 LTS Installed: 1.10.6-2ubuntu1.4 Candidate: 1.10.6-2ubuntu1.4 Version table: *** 1.10.6-2ubuntu1.4 500 Expected behavior is a stable high-speed internet connection when usb tethering with an Android phone. Instead, for the past three months, since covid slowed down internet connectivity on Jio telecom in India, my Ubuntu internet connectivity has become erratic. In the early morning before 6 AM when I tether an Android phone to my laptop the internet
[Desktop-packages] [Bug 209513] Re: After upgrade, "Update standard folders to current language" threatens to rename your home folder
Wow, this bugginess is still around in 16.04. Today after a minor upgrade this offer to change folders came up. I initially declined the offer but when it persisted I accepted and my Download folder with 13 GB of data disappeared - poof - and was replaced with an empty Download folder. Fortunately, after reading the above comments it seemed the data was still around and turned out to be fairly easy to locate. The Download folder was tucked away in Home's .cache folder. A new Download folder had been created, so it was a simple matter to merge the two and everything is now back to normal. What fun :-/ -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xdg-user-dirs in Ubuntu. https://bugs.launchpad.net/bugs/209513 Title: After upgrade, "Update standard folders to current language" threatens to rename your home folder Status in xdg-user-dirs package in Ubuntu: Confirmed Bug description: Occurs during: * Ubuntu Gutsy upgrade to Hardy beta * Ubuntu 8.04.1 routine updates * Ubuntu 8.04.1 upgrade to Intrepid beta After upgrading, this dialog appears: Update standard folders to current language? You have logged in in a new language. You can automatically update the names of some standard folders in your home folder to match this language. The update would change the following folders: Current folder name: New folder name: /home/jamie /home/jamie/Videos Note that existing content will not be moved. WTF? (My home directory _is_ /home/jamie). What is this trying to do? Will it rename my home directory? Or is it just updating default directory where Nautilus searches? Or where downloaded files are saved?? (There's no Help button, btw.) The only sane thing is to say "No, thanks" (i.e. "Keep old names"). Perhaps that's the wrong answer, but the dialog text isn't clear about what this change does, so I'd be foolish to say yes. Either (1) this shouldn't appear and show those paths, it's a bug, or (2) this dialog is correct, but the text should be better at saying that it's safe and merely changes default paths of no great consequence. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xdg-user-dirs/+bug/209513/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1350123] [NEW] Startup with iPhone plugged in causes inability to logout
Public bug reported: In 14.04 startup with an iPhone 3G plugged in causes several problems. Changes to Unity made with Unity Tweak Tool are not recognized after such a startup, and attempting to logout hangs after the desktop icons are erased and only the desktop background remains. Startup without the iPhone plugged into a usb port works fine, as does operation when plugging in the iPhone after startup. The iPhone is jail-broken and is set to tether. Synaptic shows only libplist1, libimobiledevice, usbmuxd and libusbmuxd2 installed related to iPhones. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: libimobiledevice4 1.1.5+git20140313.bafe6a9e-0ubuntu1 ProcVersionSignature: Ubuntu 3.13.0-8.28-generic 3.13.2 Uname: Linux 3.13.0-8-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.2 Architecture: amd64 CurrentDesktop: Unity Date: Wed Jul 30 06:10:49 2014 InstallationDate: Installed on 2014-01-11 (199 days ago) InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Alpha amd64 (20140109) ProcEnviron: LANGUAGE=en_IN:en PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_IN SHELL=/bin/bash SourcePackage: libimobiledevice UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: libimobiledevice (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug trusty -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libimobiledevice in Ubuntu. https://bugs.launchpad.net/bugs/1350123 Title: Startup with iPhone plugged in causes inability to logout Status in “libimobiledevice” package in Ubuntu: New Bug description: In 14.04 startup with an iPhone 3G plugged in causes several problems. Changes to Unity made with Unity Tweak Tool are not recognized after such a startup, and attempting to logout hangs after the desktop icons are erased and only the desktop background remains. Startup without the iPhone plugged into a usb port works fine, as does operation when plugging in the iPhone after startup. The iPhone is jail-broken and is set to tether. Synaptic shows only libplist1, libimobiledevice, usbmuxd and libusbmuxd2 installed related to iPhones. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: libimobiledevice4 1.1.5+git20140313.bafe6a9e-0ubuntu1 ProcVersionSignature: Ubuntu 3.13.0-8.28-generic 3.13.2 Uname: Linux 3.13.0-8-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.2 Architecture: amd64 CurrentDesktop: Unity Date: Wed Jul 30 06:10:49 2014 InstallationDate: Installed on 2014-01-11 (199 days ago) InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Alpha amd64 (20140109) ProcEnviron: LANGUAGE=en_IN:en PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_IN SHELL=/bin/bash SourcePackage: libimobiledevice UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libimobiledevice/+bug/1350123/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1264270] Re: Regular black screens since automatic kernel upgrade
Chris, I did update the BIOS to 407 last month after reading the instructions in the Ubuntu documentation that BIOS upgrades are necessary even if a system is stable in Windows, which this system is. The ASUS BIOS update software in Windows was used. I had high hopes the BIOS upgrade might cure this problem, but it persists, though it has diminished. Maybe the upgrade to 3.8.0-35 has helped too. Reverting to 3.8.0-33 gives a stable system. Here is the output from sudo dmidecode -s bios-version sudo dmidecode -s bios-release-date K55A.407 12/25/2012 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1264270 Title: Regular black screens since automatic kernel upgrade Status in “xorg” package in Ubuntu: Incomplete Bug description: Since upgrading the kernel along with other automatic software updates (about 200MB download) the video of this system regularly blanks after a few minutes of operation or shows a black screen with white text having machine gibberish that looks like a log file with seconds at the left edge. Resetting the display screen to never turn off automatically doesn't help. Unplugging the laptop's monitor and plugging it in again will usually restore normal functioning, but only for a while. This sort of problem occurred the previous two times automatic kernel upgrades were installed and was fixed by a display manager update that followed about a week later, at least in one case. Maybe three times is a charm and the underlying problem will now be solved. Thanks. I'm filing another bug regarding a crash that occurred during one of the video hang-ups when monitor unplugging didn't help. ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: xorg 1:7.7+1ubuntu4 ProcVersionSignature: Ubuntu 3.8.0-34.49-generic 3.8.13.12 Uname: Linux 3.8.0-34-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.9.2-0ubuntu8.5 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true Date: Thu Dec 26 15:30:39 2013 DistUpgraded: Fresh install DistroCodename: raring DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. Device [1043:2102] InstallationDate: Installed on 2013-06-17 (191 days ago) InstallationMedia: Ubuntu 13.04 Raring Ringtail - Release amd64 (20130424) MachineType: ASUSTeK COMPUTER INC. K55A MarkForUpload: True ProcEnviron: LANGUAGE=en_IN:en PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_IN SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-34-generic root=UUID=440d36e9-d062-454d-bbc6-f718f29b97ad ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/20/2012 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: K55A.404 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: K55A dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK55A.404:bd08/20/2012:svnASUSTeKCOMPUTERINC.:pnK55A:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnK55A:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: K55A dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. version.compiz: compiz 1:0.9.9~daily13.06.19~13.04-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.43-0ubuntu1.1 version.libgl1-mesa-dri: libgl1-mesa-dri 9.1.7-1ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 9.1.7-1ubuntu2 version.xserver-xorg-core: xserver-xorg-core 2:1.13.3-0ubuntu6.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2b2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.1.0-0ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.21.6-0ubuntu4.3 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.7-0ubuntu1 xserver.bootTime: Thu Dec 26 15:10:03 2013 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.version: 2:1.13.3-0ubuntu6.2 xserver.video_driver: intel To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1264270/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More
[Desktop-packages] [Bug 1204476] Re: Xorg freeze or more likely a kernel problem
Chris, your comment comes at an opportune moment - I have recently gone through two more automatic kernel upgrades and each has produced video instability similar to what is described here. If you have time and interest, perhaps you would have a look at https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1264270 Thanks. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1204476 Title: Xorg freeze or more likely a kernel problem Status in “xorg” package in Ubuntu: Invalid Bug description: Ubuntu 13.04 Expected: Usual startup with stable onscreen video Observed: Immediately after a system update last week that included going from kernel xxx.25 to xxx.26 the video became unstable. At start-up the cursor will blink in the upper left corner and won't respond to any input. Switching back to kernel xxx.25 brings back the usual stability. Switching to kernel xxx.19, which came on the installation .iso is also unstable. Sometimes plugging in an external monitor will produce a temporarily stable video, but within 10 minutes the system degrades to instability. Unplugging the monitor will usually bring the laptop screen back to life, but again only temporarily. I don't have enough Internet bandwidth to do kernel bisections, but will be happy to pursue this if needed. ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: xorg 1:7.7+1ubuntu4 ProcVersionSignature: Ubuntu 3.8.0-25.37-generic 3.8.13 Uname: Linux 3.8.0-25-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.9.2-0ubuntu8.1 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true Date: Wed Jul 24 16:12:37 2013 DistUpgraded: Fresh install DistroCodename: raring DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. Device [1043:2102] InstallationDate: Installed on 2013-06-17 (36 days ago) InstallationMedia: Ubuntu 13.04 Raring Ringtail - Release amd64 (20130424) MachineType: ASUSTeK COMPUTER INC. K55A MarkForUpload: True ProcEnviron: LANGUAGE=en_IN:en PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_IN SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-25-generic root=UUID=440d36e9-d062-454d-bbc6-f718f29b97ad ro quiet splash SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/20/2012 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: K55A.404 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: K55A dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK55A.404:bd08/20/2012:svnASUSTeKCOMPUTERINC.:pnK55A:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnK55A:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: K55A dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. version.compiz: compiz 1:0.9.9~daily13.06.19~13.04-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.43-0ubuntu1.1 version.libgl1-mesa-dri: libgl1-mesa-dri 9.1.3-0ubuntu0.3 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 9.1.3-0ubuntu0.3 version.xserver-xorg-core: xserver-xorg-core 2:1.13.3-0ubuntu6 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2b2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.1.0-0ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.21.6-0ubuntu4 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.7-0ubuntu1 xserver.bootTime: Wed Jul 24 14:30:32 2013 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.version: 2:1.13.3-0ubuntu6 xserver.video_driver: intel To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1204476/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1264270] Re: Regular black screens since automatic kernel upgrade
Upgrading through an automatic kernel upgrade to 3.8.0-35 has not solved this video instability. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1264270 Title: Regular black screens since automatic kernel upgrade Status in “xorg” package in Ubuntu: New Bug description: Since upgrading the kernel along with other automatic software updates (about 200MB download) the video of this system regularly blanks after a few minutes of operation or shows a black screen with white text having machine gibberish that looks like a log file with seconds at the left edge. Resetting the display screen to never turn off automatically doesn't help. Unplugging the laptop's monitor and plugging it in again will usually restore normal functioning, but only for a while. This sort of problem occurred the previous two times automatic kernel upgrades were installed and was fixed by a display manager update that followed about a week later, at least in one case. Maybe three times is a charm and the underlying problem will now be solved. Thanks. I'm filing another bug regarding a crash that occurred during one of the video hang-ups when monitor unplugging didn't help. ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: xorg 1:7.7+1ubuntu4 ProcVersionSignature: Ubuntu 3.8.0-34.49-generic 3.8.13.12 Uname: Linux 3.8.0-34-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.9.2-0ubuntu8.5 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true Date: Thu Dec 26 15:30:39 2013 DistUpgraded: Fresh install DistroCodename: raring DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. Device [1043:2102] InstallationDate: Installed on 2013-06-17 (191 days ago) InstallationMedia: Ubuntu 13.04 Raring Ringtail - Release amd64 (20130424) MachineType: ASUSTeK COMPUTER INC. K55A MarkForUpload: True ProcEnviron: LANGUAGE=en_IN:en PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_IN SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-34-generic root=UUID=440d36e9-d062-454d-bbc6-f718f29b97ad ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/20/2012 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: K55A.404 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: K55A dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK55A.404:bd08/20/2012:svnASUSTeKCOMPUTERINC.:pnK55A:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnK55A:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: K55A dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. version.compiz: compiz 1:0.9.9~daily13.06.19~13.04-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.43-0ubuntu1.1 version.libgl1-mesa-dri: libgl1-mesa-dri 9.1.7-1ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 9.1.7-1ubuntu2 version.xserver-xorg-core: xserver-xorg-core 2:1.13.3-0ubuntu6.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2b2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.1.0-0ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.21.6-0ubuntu4.3 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.7-0ubuntu1 xserver.bootTime: Thu Dec 26 15:10:03 2013 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.version: 2:1.13.3-0ubuntu6.2 xserver.video_driver: intel To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1264270/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1264270] [NEW] Regular black screens since automatic kernel upgrade
Public bug reported: Since upgrading the kernel along with other automatic software updates (about 200MB download) the video of this system regularly blanks after a few minutes of operation or shows a black screen with white text having machine gibberish that looks like a log file with seconds at the left edge. Resetting the display screen to never turn off automatically doesn't help. Unplugging the laptop's monitor and plugging it in again will usually restore normal functioning, but only for a while. This sort of problem occurred the previous two times automatic kernel upgrades were installed and was fixed by a display manager update that followed about a week later, at least in one case. Maybe three times is a charm and the underlying problem will now be solved. Thanks. I'm filing another bug regarding a crash that occurred during one of the video hang-ups when monitor unplugging didn't help. ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: xorg 1:7.7+1ubuntu4 ProcVersionSignature: Ubuntu 3.8.0-34.49-generic 3.8.13.12 Uname: Linux 3.8.0-34-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.9.2-0ubuntu8.5 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true Date: Thu Dec 26 15:30:39 2013 DistUpgraded: Fresh install DistroCodename: raring DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. Device [1043:2102] InstallationDate: Installed on 2013-06-17 (191 days ago) InstallationMedia: Ubuntu 13.04 Raring Ringtail - Release amd64 (20130424) MachineType: ASUSTeK COMPUTER INC. K55A MarkForUpload: True ProcEnviron: LANGUAGE=en_IN:en PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_IN SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-34-generic root=UUID=440d36e9-d062-454d-bbc6-f718f29b97ad ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/20/2012 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: K55A.404 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: K55A dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK55A.404:bd08/20/2012:svnASUSTeKCOMPUTERINC.:pnK55A:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnK55A:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: K55A dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. version.compiz: compiz 1:0.9.9~daily13.06.19~13.04-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.43-0ubuntu1.1 version.libgl1-mesa-dri: libgl1-mesa-dri 9.1.7-1ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 9.1.7-1ubuntu2 version.xserver-xorg-core: xserver-xorg-core 2:1.13.3-0ubuntu6.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2b2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.1.0-0ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.21.6-0ubuntu4.3 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.7-0ubuntu1 xserver.bootTime: Thu Dec 26 15:10:03 2013 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.version: 2:1.13.3-0ubuntu6.2 xserver.video_driver: intel ** Affects: xorg (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug compiz-0.9 raring third-party-packages ubuntu -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1264270 Title: Regular black screens since automatic kernel upgrade Status in “xorg” package in Ubuntu: New Bug description: Since upgrading the kernel along with other automatic software updates (about 200MB download) the video of this system regularly blanks after a few minutes of operation or shows a black screen with white text having machine gibberish that looks like a log file with seconds at the left edge. Resetting the display screen to never turn off automatically doesn't help. Unplugging the laptop's monitor and plugging it in again will usually restore normal functioning, but only for a while. This sort of problem occurred the previous two times automatic kernel upgrades were installed and was fixed by a display manager update that followed about a week later, at least in one case. Maybe three times is a charm and the underlying problem will now be solved. Thanks. I'm filing another bug regarding a crash that occurred
[Desktop-packages] [Bug 1264271] [NEW] Xorg freeze
Public bug reported: I just filed a bug report about video freezes that occur since installing the automatic kernel upgrade a day or two ago. This is to report a situation where the system appeared to completely hang with both the laptop and monitor going black during one of the video freezes. For additional information please see: Bug #1264270. Thanks again. ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: xorg 1:7.7+1ubuntu4 ProcVersionSignature: Ubuntu 3.8.0-34.49-generic 3.8.13.12 Uname: Linux 3.8.0-34-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.9.2-0ubuntu8.5 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true Date: Thu Dec 26 15:13:04 2013 DistUpgraded: Fresh install DistroCodename: raring DistroVariant: ubuntu ExtraDebuggingInterest: Yes GpuHangFrequency: Several times a day GpuHangReproducibility: Seems to happen randomly GpuHangStarted: Within the last few days GraphicsCard: Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. Device [1043:2102] InstallationDate: Installed on 2013-06-17 (191 days ago) InstallationMedia: Ubuntu 13.04 Raring Ringtail - Release amd64 (20130424) MachineType: ASUSTeK COMPUTER INC. K55A MarkForUpload: True ProcEnviron: LANGUAGE=en_IN:en PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_IN SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-34-generic root=UUID=440d36e9-d062-454d-bbc6-f718f29b97ad ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/20/2012 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: K55A.404 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: K55A dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK55A.404:bd08/20/2012:svnASUSTeKCOMPUTERINC.:pnK55A:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnK55A:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: K55A dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. version.compiz: compiz 1:0.9.9~daily13.06.19~13.04-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.43-0ubuntu1.1 version.libgl1-mesa-dri: libgl1-mesa-dri 9.1.7-1ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 9.1.7-1ubuntu2 version.xserver-xorg-core: xserver-xorg-core 2:1.13.3-0ubuntu6.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2b2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.1.0-0ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.21.6-0ubuntu4.3 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.7-0ubuntu1 xserver.bootTime: Thu Dec 26 15:10:03 2013 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.version: 2:1.13.3-0ubuntu6.2 xserver.video_driver: intel ** Affects: xorg (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug compiz-0.9 freeze raring third-party-packages ubuntu -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1264271 Title: Xorg freeze Status in “xorg” package in Ubuntu: New Bug description: I just filed a bug report about video freezes that occur since installing the automatic kernel upgrade a day or two ago. This is to report a situation where the system appeared to completely hang with both the laptop and monitor going black during one of the video freezes. For additional information please see: Bug #1264270. Thanks again. ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: xorg 1:7.7+1ubuntu4 ProcVersionSignature: Ubuntu 3.8.0-34.49-generic 3.8.13.12 Uname: Linux 3.8.0-34-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.9.2-0ubuntu8.5 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true Date: Thu Dec 26 15:13:04 2013 DistUpgraded: Fresh install DistroCodename: raring DistroVariant: ubuntu ExtraDebuggingInterest: Yes GpuHangFrequency: Several times a day GpuHangReproducibility: Seems to happen randomly GpuHangStarted: Within the last few days GraphicsCard: Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller]) Subsystem:
[Desktop-packages] [Bug 1239254] Re: Xorg freeze
Upgrading to kernel 3.8.0-32-generic actually made this problem much worse, but last night's auto-upgrade including the error reporting software (apport, python files, etc.) along with the Intel 9xx and 8xx driver upgrade, etc. seems to have solved this. Thanks. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1239254 Title: Xorg freeze Status in “xorg” package in Ubuntu: New Bug description: Hi, After the latest automatic kernel upgrade to 3.8.0-31-generic my Ubuntu 13.04 system again has graphics instability, especially when an external monitor is connected to or disconnected from the laptop. Sometime system text messages on a black screen will appear on the monitor or laptop screen when the graphical output quits. This problem happened with previous kernel upgrades this year and was resolved when a new display manager file was installed in a subsequent small auto upgrade. Reverting to 3.8.0-30 at start up now gets rid of the problem. The system is an ASUS K55A laptop with an i7 3630QM CPU having Intel HD 4000 on-chip graphics. I can help with some technical detective work to help solve this problem, but due to a slow EDGE Inet connection kernel bisections are not feasible. Thanks for your help. Aurosutru ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: xorg 1:7.7+1ubuntu4 ProcVersionSignature: Ubuntu 3.8.0-30.44-generic 3.8.13.6 Uname: Linux 3.8.0-30-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.9.2-0ubuntu8.3 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true Date: Sun Oct 13 06:54:19 2013 DistUpgraded: Fresh install DistroCodename: raring DistroVariant: ubuntu ExtraDebuggingInterest: Yes GpuHangFrequency: Several times a week GpuHangReproducibility: Yes, I can easily reproduce it GpuHangStarted: Within the last week or two GraphicsCard: Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. Device [1043:2102] InstallationDate: Installed on 2013-06-17 (117 days ago) InstallationMedia: Ubuntu 13.04 Raring Ringtail - Release amd64 (20130424) MachineType: ASUSTeK COMPUTER INC. K55A MarkForUpload: True ProcEnviron: LANGUAGE=en_IN:en PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_IN SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-30-generic root=UUID=440d36e9-d062-454d-bbc6-f718f29b97ad ro quiet splash SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/20/2012 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: K55A.404 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: K55A dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK55A.404:bd08/20/2012:svnASUSTeKCOMPUTERINC.:pnK55A:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnK55A:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: K55A dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. version.compiz: compiz 1:0.9.9~daily13.06.19~13.04-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.43-0ubuntu1.1 version.libgl1-mesa-dri: libgl1-mesa-dri 9.1.4-0ubuntu0.1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 9.1.4-0ubuntu0.1 version.xserver-xorg-core: xserver-xorg-core 2:1.13.3-0ubuntu6 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2b2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.1.0-0ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.21.6-0ubuntu4.1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.7-0ubuntu1 xserver.bootTime: Sun Oct 13 06:51:54 2013 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.version: 2:1.13.3-0ubuntu6 xserver.video_driver: intel To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1239254/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1239254] [NEW] Xorg freeze
Public bug reported: Hi, After the latest automatic kernel upgrade to 3.8.0-31-generic my Ubuntu 13.04 system again has graphics instability, especially when an external monitor is connected to or disconnected from the laptop. Sometime system text messages on a black screen will appear on the monitor or laptop screen when the graphical output quits. This problem happened with previous kernel upgrades this year and was resolved when a new display manager file was installed in a subsequent small auto upgrade. Reverting to 3.8.0-30 at start up now gets rid of the problem. The system is an ASUS K55A laptop with an i7 3630QM CPU having Intel HD 4000 on-chip graphics. I can help with some technical detective work to help solve this problem, but due to a slow EDGE Inet connection kernel bisections are not feasible. Thanks for your help. Aurosutru ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: xorg 1:7.7+1ubuntu4 ProcVersionSignature: Ubuntu 3.8.0-30.44-generic 3.8.13.6 Uname: Linux 3.8.0-30-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.9.2-0ubuntu8.3 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true Date: Sun Oct 13 06:54:19 2013 DistUpgraded: Fresh install DistroCodename: raring DistroVariant: ubuntu ExtraDebuggingInterest: Yes GpuHangFrequency: Several times a week GpuHangReproducibility: Yes, I can easily reproduce it GpuHangStarted: Within the last week or two GraphicsCard: Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. Device [1043:2102] InstallationDate: Installed on 2013-06-17 (117 days ago) InstallationMedia: Ubuntu 13.04 Raring Ringtail - Release amd64 (20130424) MachineType: ASUSTeK COMPUTER INC. K55A MarkForUpload: True ProcEnviron: LANGUAGE=en_IN:en PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_IN SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-30-generic root=UUID=440d36e9-d062-454d-bbc6-f718f29b97ad ro quiet splash SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/20/2012 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: K55A.404 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: K55A dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK55A.404:bd08/20/2012:svnASUSTeKCOMPUTERINC.:pnK55A:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnK55A:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: K55A dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. version.compiz: compiz 1:0.9.9~daily13.06.19~13.04-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.43-0ubuntu1.1 version.libgl1-mesa-dri: libgl1-mesa-dri 9.1.4-0ubuntu0.1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 9.1.4-0ubuntu0.1 version.xserver-xorg-core: xserver-xorg-core 2:1.13.3-0ubuntu6 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2b2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.1.0-0ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.21.6-0ubuntu4.1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.7-0ubuntu1 xserver.bootTime: Sun Oct 13 06:51:54 2013 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.version: 2:1.13.3-0ubuntu6 xserver.video_driver: intel ** Affects: xorg (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug compiz-0.9 freeze raring third-party-packages ubuntu -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1239254 Title: Xorg freeze Status in “xorg” package in Ubuntu: New Bug description: Hi, After the latest automatic kernel upgrade to 3.8.0-31-generic my Ubuntu 13.04 system again has graphics instability, especially when an external monitor is connected to or disconnected from the laptop. Sometime system text messages on a black screen will appear on the monitor or laptop screen when the graphical output quits. This problem happened with previous kernel upgrades this year and was resolved when a new display manager file was installed in a subsequent small auto upgrade. Reverting to 3.8.0-30 at start up now gets rid of the problem. The system is an ASUS K55A laptop with an i7 3630QM CPU having Intel HD 4000 on-chip graphics. I can help with some technical detective work to help solve this problem, but due to a slow EDGE
[Desktop-packages] [Bug 1204476] Re: Xorg freeze or more likely a kernel problem
When the update to kernel xx.27 was automatically installed this problem was solved. Thanks. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1204476 Title: Xorg freeze or more likely a kernel problem Status in “xorg” package in Ubuntu: New Bug description: Ubuntu 13.04 Expected: Usual startup with stable onscreen video Observed: Immediately after a system update last week that included going from kernel xxx.25 to xxx.26 the video became unstable. At start-up the cursor will blink in the upper left corner and won't respond to any input. Switching back to kernel xxx.25 brings back the usual stability. Switching to kernel xxx.19, which came on the installation .iso is also unstable. Sometimes plugging in an external monitor will produce a temporarily stable video, but within 10 minutes the system degrades to instability. Unplugging the monitor will usually bring the laptop screen back to life, but again only temporarily. I don't have enough Internet bandwidth to do kernel bisections, but will be happy to pursue this if needed. ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: xorg 1:7.7+1ubuntu4 ProcVersionSignature: Ubuntu 3.8.0-25.37-generic 3.8.13 Uname: Linux 3.8.0-25-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.9.2-0ubuntu8.1 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true Date: Wed Jul 24 16:12:37 2013 DistUpgraded: Fresh install DistroCodename: raring DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. Device [1043:2102] InstallationDate: Installed on 2013-06-17 (36 days ago) InstallationMedia: Ubuntu 13.04 Raring Ringtail - Release amd64 (20130424) MachineType: ASUSTeK COMPUTER INC. K55A MarkForUpload: True ProcEnviron: LANGUAGE=en_IN:en PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_IN SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-25-generic root=UUID=440d36e9-d062-454d-bbc6-f718f29b97ad ro quiet splash SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/20/2012 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: K55A.404 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: K55A dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK55A.404:bd08/20/2012:svnASUSTeKCOMPUTERINC.:pnK55A:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnK55A:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: K55A dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. version.compiz: compiz 1:0.9.9~daily13.06.19~13.04-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.43-0ubuntu1.1 version.libgl1-mesa-dri: libgl1-mesa-dri 9.1.3-0ubuntu0.3 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 9.1.3-0ubuntu0.3 version.xserver-xorg-core: xserver-xorg-core 2:1.13.3-0ubuntu6 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2b2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.1.0-0ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.21.6-0ubuntu4 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.7-0ubuntu1 xserver.bootTime: Wed Jul 24 14:30:32 2013 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.version: 2:1.13.3-0ubuntu6 xserver.video_driver: intel To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1204476/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1204476] [NEW] Xorg freeze or more likely a kernel problem
Public bug reported: Ubuntu 13.04 Expected: Usual startup with stable onscreen video Observed: Immediately after a system update last week that included going from kernel xxx.25 to xxx.26 the video became unstable. At start-up the cursor will blink in the upper left corner and won't respond to any input. Switching back to kernel xxx.25 brings back the usual stability. Switching to kernel xxx.19, which came on the installation .iso is also unstable. Sometimes plugging in an external monitor will produce a temporarily stable video, but within 10 minutes the system degrades to instability. Unplugging the monitor will usually bring the laptop screen back to life, but again only temporarily. I don't have enough Internet bandwidth to do kernel bisections, but will be happy to pursue this if needed. ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: xorg 1:7.7+1ubuntu4 ProcVersionSignature: Ubuntu 3.8.0-25.37-generic 3.8.13 Uname: Linux 3.8.0-25-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.9.2-0ubuntu8.1 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true Date: Wed Jul 24 16:12:37 2013 DistUpgraded: Fresh install DistroCodename: raring DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. Device [1043:2102] InstallationDate: Installed on 2013-06-17 (36 days ago) InstallationMedia: Ubuntu 13.04 Raring Ringtail - Release amd64 (20130424) MachineType: ASUSTeK COMPUTER INC. K55A MarkForUpload: True ProcEnviron: LANGUAGE=en_IN:en PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_IN SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-25-generic root=UUID=440d36e9-d062-454d-bbc6-f718f29b97ad ro quiet splash SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/20/2012 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: K55A.404 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: K55A dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK55A.404:bd08/20/2012:svnASUSTeKCOMPUTERINC.:pnK55A:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnK55A:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: K55A dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. version.compiz: compiz 1:0.9.9~daily13.06.19~13.04-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.43-0ubuntu1.1 version.libgl1-mesa-dri: libgl1-mesa-dri 9.1.3-0ubuntu0.3 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 9.1.3-0ubuntu0.3 version.xserver-xorg-core: xserver-xorg-core 2:1.13.3-0ubuntu6 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2b2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.1.0-0ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.21.6-0ubuntu4 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.7-0ubuntu1 xserver.bootTime: Wed Jul 24 14:30:32 2013 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.version: 2:1.13.3-0ubuntu6 xserver.video_driver: intel ** Affects: xorg (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug compiz-0.9 false-gpu-hang freeze raring third-party-packages ubuntu -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1204476 Title: Xorg freeze or more likely a kernel problem Status in “xorg” package in Ubuntu: New Bug description: Ubuntu 13.04 Expected: Usual startup with stable onscreen video Observed: Immediately after a system update last week that included going from kernel xxx.25 to xxx.26 the video became unstable. At start-up the cursor will blink in the upper left corner and won't respond to any input. Switching back to kernel xxx.25 brings back the usual stability. Switching to kernel xxx.19, which came on the installation .iso is also unstable. Sometimes plugging in an external monitor will produce a temporarily stable video, but within 10 minutes the system degrades to instability. Unplugging the monitor will usually bring the laptop screen back to life, but again only temporarily. I don't have enough Internet bandwidth to do kernel bisections, but will be happy to pursue this if needed. ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: xorg 1:7.7+1ubuntu4
[Desktop-packages] [Bug 1204476] Re: Xorg freeze or more likely a kernel problem
Might be worth noting that this is a dual-boot system with Win8. The GRUB start-up screen comes up reliably but when the laptop has no monitor connected the default boot into Ubuntu fails with a perpetual blinking cursor in the upper left corner of the laptop screen. When the monitor is plugged in, both the monitor and the laptop screen behave normally at startup, but will fail after a short time. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1204476 Title: Xorg freeze or more likely a kernel problem Status in “xorg” package in Ubuntu: New Bug description: Ubuntu 13.04 Expected: Usual startup with stable onscreen video Observed: Immediately after a system update last week that included going from kernel xxx.25 to xxx.26 the video became unstable. At start-up the cursor will blink in the upper left corner and won't respond to any input. Switching back to kernel xxx.25 brings back the usual stability. Switching to kernel xxx.19, which came on the installation .iso is also unstable. Sometimes plugging in an external monitor will produce a temporarily stable video, but within 10 minutes the system degrades to instability. Unplugging the monitor will usually bring the laptop screen back to life, but again only temporarily. I don't have enough Internet bandwidth to do kernel bisections, but will be happy to pursue this if needed. ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: xorg 1:7.7+1ubuntu4 ProcVersionSignature: Ubuntu 3.8.0-25.37-generic 3.8.13 Uname: Linux 3.8.0-25-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.9.2-0ubuntu8.1 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true Date: Wed Jul 24 16:12:37 2013 DistUpgraded: Fresh install DistroCodename: raring DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. Device [1043:2102] InstallationDate: Installed on 2013-06-17 (36 days ago) InstallationMedia: Ubuntu 13.04 Raring Ringtail - Release amd64 (20130424) MachineType: ASUSTeK COMPUTER INC. K55A MarkForUpload: True ProcEnviron: LANGUAGE=en_IN:en PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_IN SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-25-generic root=UUID=440d36e9-d062-454d-bbc6-f718f29b97ad ro quiet splash SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/20/2012 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: K55A.404 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: K55A dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK55A.404:bd08/20/2012:svnASUSTeKCOMPUTERINC.:pnK55A:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnK55A:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: K55A dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. version.compiz: compiz 1:0.9.9~daily13.06.19~13.04-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.43-0ubuntu1.1 version.libgl1-mesa-dri: libgl1-mesa-dri 9.1.3-0ubuntu0.3 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 9.1.3-0ubuntu0.3 version.xserver-xorg-core: xserver-xorg-core 2:1.13.3-0ubuntu6 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2b2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.1.0-0ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.21.6-0ubuntu4 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.7-0ubuntu1 xserver.bootTime: Wed Jul 24 14:30:32 2013 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.version: 2:1.13.3-0ubuntu6 xserver.video_driver: intel To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1204476/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1118465] [NEW] Intermittent tethering
Public bug reported: I recently had a problem with kernel 3.2.0-35. For a day tethering with an HTC TYTN smartphone running Windows Mobile, stopped working. After reading the post for Bug #1027292 I restarted Ubuntu 12.04 32-bit with kernel 3.2.0-23 and tethering worked again. It also worked when running kernel 3.2.0-33 and now it works again in 3.2.0-35. When not working the phone said connected but the Ubuntu message in the upper right hand corner of the screen said disconnected and no throughput was possible. There was no animation of the networking icon area, but it remained like an empty windshield wiper area, or whatever it is :-) For now, everything is back to normal. Seems this area of code needs some TLC. ** Affects: network-manager-applet (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to network-manager-applet in Ubuntu. https://bugs.launchpad.net/bugs/1118465 Title: Intermittent tethering Status in “network-manager-applet” package in Ubuntu: New Bug description: I recently had a problem with kernel 3.2.0-35. For a day tethering with an HTC TYTN smartphone running Windows Mobile, stopped working. After reading the post for Bug #1027292 I restarted Ubuntu 12.04 32-bit with kernel 3.2.0-23 and tethering worked again. It also worked when running kernel 3.2.0-33 and now it works again in 3.2.0-35. When not working the phone said connected but the Ubuntu message in the upper right hand corner of the screen said disconnected and no throughput was possible. There was no animation of the networking icon area, but it remained like an empty windshield wiper area, or whatever it is :-) For now, everything is back to normal. Seems this area of code needs some TLC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/network-manager-applet/+bug/1118465/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1059359] Re: Cannot print high resolution in 12.04 - worked in 11.10
apport information ** Tags added: apport-collected precise running-unity ** Description changed: Printing high resolution images with an HP Deskjet D1360 stopped working after upgrading from 11.10 to 12.04 two days ago. The print is stretched about 50% vertically and is black and white, without any color. Low-res image printing seems OK. I have installed all software updates and HPLIP, which previously worked. I understand the issue is known for some printers, perhaps due to the change from Poppler to Ghostscript discussed in bug 998087. Attempting the workaround described there and in http://ubuntuforums.org/showthread.php?t=2022997 gave strange results for onscreen windows, including inability to move them and loss of the three top buttons, which were fortunately undo-able with the listed reset command. Thanks. + --- + ApportVersion: 2.0.1-0ubuntu13 + Architecture: i386 + DistroRelease: Ubuntu 12.04 + InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Release i386 (20120423) + Lpstat: device for Deskjet_D1300_2: hp:/usb/Deskjet_D1300_series?serial=CN7592J29604ND + MachineType: Dell Inc. Latitude D510 + Package: cups 1.5.3-0ubuntu4 + PackageArchitecture: i386 + Papersize: a4 + PccardctlIdent: + Socket 0: +no product info available + PccardctlStatus: + Socket 0: +3.3V + 32-bit + PC Card + PpdFiles: Deskjet_D1300_2: HP Deskjet d1300 Series, hpcups 3.12.9 + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-31-generic-pae root=UUID=c2b8b1a0-b394-4dc3-b32f-996073b7f9ad ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 3.2.0-31.50-generic-pae 3.2.28 + Tags: precise running-unity + Uname: Linux 3.2.0-31-generic-pae i686 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lp lpadmin plugdev sambashare sudo + dmi.bios.date: 04/27/2005 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: A01 + dmi.board.name: 0N8719 + dmi.board.vendor: Dell Inc. + dmi.chassis.type: 8 + dmi.chassis.vendor: Dell Inc. + dmi.modalias: dmi:bvnDellInc.:bvrA01:bd04/27/2005:svnDellInc.:pnLatitudeD510:pvr:rvnDellInc.:rn0N8719:rvr:cvnDellInc.:ct8:cvr: + dmi.product.name: Latitude D510 + dmi.sys.vendor: Dell Inc. + mtime.conffile..etc.cups.cupsd.conf: 2012-10-04T15:17:50.597514 ** Attachment added: BootDmesg.txt https://bugs.launchpad.net/bugs/1059359/+attachment/3371133/+files/BootDmesg.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1059359 Title: Cannot print high resolution in 12.04 - worked in 11.10 Status in “cups” package in Ubuntu: Incomplete Bug description: Printing high resolution images with an HP Deskjet D1360 stopped working after upgrading from 11.10 to 12.04 two days ago. The print is stretched about 50% vertically and is black and white, without any color. Low-res image printing seems OK. I have installed all software updates and HPLIP, which previously worked. I understand the issue is known for some printers, perhaps due to the change from Poppler to Ghostscript discussed in bug 998087. Attempting the workaround described there and in http://ubuntuforums.org/showthread.php?t=2022997 gave strange results for onscreen windows, including inability to move them and loss of the three top buttons, which were fortunately undo-able with the listed reset command. Thanks. --- ApportVersion: 2.0.1-0ubuntu13 Architecture: i386 DistroRelease: Ubuntu 12.04 InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Release i386 (20120423) Lpstat: device for Deskjet_D1300_2: hp:/usb/Deskjet_D1300_series?serial=CN7592J29604ND MachineType: Dell Inc. Latitude D510 Package: cups 1.5.3-0ubuntu4 PackageArchitecture: i386 Papersize: a4 PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: 3.3V 32-bit PC Card PpdFiles: Deskjet_D1300_2: HP Deskjet d1300 Series, hpcups 3.12.9 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-31-generic-pae root=UUID=c2b8b1a0-b394-4dc3-b32f-996073b7f9ad ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.2.0-31.50-generic-pae 3.2.28 Tags: precise running-unity Uname: Linux 3.2.0-31-generic-pae i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lp lpadmin plugdev sambashare sudo dmi.bios.date: 04/27/2005 dmi.bios.vendor: Dell Inc. dmi.bios.version: A01 dmi.board.name: 0N8719 dmi.board.vendor: Dell Inc. dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA01:bd04/27/2005:svnDellInc.:pnLatitudeD510:pvr:rvnDellInc.:rn0N8719:rvr:cvnDellInc.:ct8:cvr: dmi.product.name: Latitude D510 dmi.sys.vendor: Dell Inc. mtime.conffile..etc.cups.cupsd.conf: 2012-10-04T15:17:50.597514 To manage notifications about this bug go to:
[Desktop-packages] [Bug 1059359] CupsErrorLog.txt
apport information ** Attachment added: CupsErrorLog.txt https://bugs.launchpad.net/bugs/1059359/+attachment/3371134/+files/CupsErrorLog.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1059359 Title: Cannot print high resolution in 12.04 - worked in 11.10 Status in “cups” package in Ubuntu: Incomplete Bug description: Printing high resolution images with an HP Deskjet D1360 stopped working after upgrading from 11.10 to 12.04 two days ago. The print is stretched about 50% vertically and is black and white, without any color. Low-res image printing seems OK. I have installed all software updates and HPLIP, which previously worked. I understand the issue is known for some printers, perhaps due to the change from Poppler to Ghostscript discussed in bug 998087. Attempting the workaround described there and in http://ubuntuforums.org/showthread.php?t=2022997 gave strange results for onscreen windows, including inability to move them and loss of the three top buttons, which were fortunately undo-able with the listed reset command. Thanks. --- ApportVersion: 2.0.1-0ubuntu13 Architecture: i386 DistroRelease: Ubuntu 12.04 InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Release i386 (20120423) Lpstat: device for Deskjet_D1300_2: hp:/usb/Deskjet_D1300_series?serial=CN7592J29604ND MachineType: Dell Inc. Latitude D510 Package: cups 1.5.3-0ubuntu4 PackageArchitecture: i386 Papersize: a4 PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: 3.3V 32-bit PC Card PpdFiles: Deskjet_D1300_2: HP Deskjet d1300 Series, hpcups 3.12.9 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-31-generic-pae root=UUID=c2b8b1a0-b394-4dc3-b32f-996073b7f9ad ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.2.0-31.50-generic-pae 3.2.28 Tags: precise running-unity Uname: Linux 3.2.0-31-generic-pae i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lp lpadmin plugdev sambashare sudo dmi.bios.date: 04/27/2005 dmi.bios.vendor: Dell Inc. dmi.bios.version: A01 dmi.board.name: 0N8719 dmi.board.vendor: Dell Inc. dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA01:bd04/27/2005:svnDellInc.:pnLatitudeD510:pvr:rvnDellInc.:rn0N8719:rvr:cvnDellInc.:ct8:cvr: dmi.product.name: Latitude D510 dmi.sys.vendor: Dell Inc. mtime.conffile..etc.cups.cupsd.conf: 2012-10-04T15:17:50.597514 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1059359/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1059359] CurrentDmesg.txt
apport information ** Attachment added: CurrentDmesg.txt https://bugs.launchpad.net/bugs/1059359/+attachment/3371135/+files/CurrentDmesg.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1059359 Title: Cannot print high resolution in 12.04 - worked in 11.10 Status in “cups” package in Ubuntu: Incomplete Bug description: Printing high resolution images with an HP Deskjet D1360 stopped working after upgrading from 11.10 to 12.04 two days ago. The print is stretched about 50% vertically and is black and white, without any color. Low-res image printing seems OK. I have installed all software updates and HPLIP, which previously worked. I understand the issue is known for some printers, perhaps due to the change from Poppler to Ghostscript discussed in bug 998087. Attempting the workaround described there and in http://ubuntuforums.org/showthread.php?t=2022997 gave strange results for onscreen windows, including inability to move them and loss of the three top buttons, which were fortunately undo-able with the listed reset command. Thanks. --- ApportVersion: 2.0.1-0ubuntu13 Architecture: i386 DistroRelease: Ubuntu 12.04 InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Release i386 (20120423) Lpstat: device for Deskjet_D1300_2: hp:/usb/Deskjet_D1300_series?serial=CN7592J29604ND MachineType: Dell Inc. Latitude D510 Package: cups 1.5.3-0ubuntu4 PackageArchitecture: i386 Papersize: a4 PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: 3.3V 32-bit PC Card PpdFiles: Deskjet_D1300_2: HP Deskjet d1300 Series, hpcups 3.12.9 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-31-generic-pae root=UUID=c2b8b1a0-b394-4dc3-b32f-996073b7f9ad ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.2.0-31.50-generic-pae 3.2.28 Tags: precise running-unity Uname: Linux 3.2.0-31-generic-pae i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lp lpadmin plugdev sambashare sudo dmi.bios.date: 04/27/2005 dmi.bios.vendor: Dell Inc. dmi.bios.version: A01 dmi.board.name: 0N8719 dmi.board.vendor: Dell Inc. dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA01:bd04/27/2005:svnDellInc.:pnLatitudeD510:pvr:rvnDellInc.:rn0N8719:rvr:cvnDellInc.:ct8:cvr: dmi.product.name: Latitude D510 dmi.sys.vendor: Dell Inc. mtime.conffile..etc.cups.cupsd.conf: 2012-10-04T15:17:50.597514 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1059359/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1059359] Dependencies.txt
apport information ** Attachment added: Dependencies.txt https://bugs.launchpad.net/bugs/1059359/+attachment/3371136/+files/Dependencies.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1059359 Title: Cannot print high resolution in 12.04 - worked in 11.10 Status in “cups” package in Ubuntu: Incomplete Bug description: Printing high resolution images with an HP Deskjet D1360 stopped working after upgrading from 11.10 to 12.04 two days ago. The print is stretched about 50% vertically and is black and white, without any color. Low-res image printing seems OK. I have installed all software updates and HPLIP, which previously worked. I understand the issue is known for some printers, perhaps due to the change from Poppler to Ghostscript discussed in bug 998087. Attempting the workaround described there and in http://ubuntuforums.org/showthread.php?t=2022997 gave strange results for onscreen windows, including inability to move them and loss of the three top buttons, which were fortunately undo-able with the listed reset command. Thanks. --- ApportVersion: 2.0.1-0ubuntu13 Architecture: i386 DistroRelease: Ubuntu 12.04 InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Release i386 (20120423) Lpstat: device for Deskjet_D1300_2: hp:/usb/Deskjet_D1300_series?serial=CN7592J29604ND MachineType: Dell Inc. Latitude D510 Package: cups 1.5.3-0ubuntu4 PackageArchitecture: i386 Papersize: a4 PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: 3.3V 32-bit PC Card PpdFiles: Deskjet_D1300_2: HP Deskjet d1300 Series, hpcups 3.12.9 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-31-generic-pae root=UUID=c2b8b1a0-b394-4dc3-b32f-996073b7f9ad ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.2.0-31.50-generic-pae 3.2.28 Tags: precise running-unity Uname: Linux 3.2.0-31-generic-pae i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lp lpadmin plugdev sambashare sudo dmi.bios.date: 04/27/2005 dmi.bios.vendor: Dell Inc. dmi.bios.version: A01 dmi.board.name: 0N8719 dmi.board.vendor: Dell Inc. dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA01:bd04/27/2005:svnDellInc.:pnLatitudeD510:pvr:rvnDellInc.:rn0N8719:rvr:cvnDellInc.:ct8:cvr: dmi.product.name: Latitude D510 dmi.sys.vendor: Dell Inc. mtime.conffile..etc.cups.cupsd.conf: 2012-10-04T15:17:50.597514 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1059359/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1059359] Locale.txt
apport information ** Attachment added: Locale.txt https://bugs.launchpad.net/bugs/1059359/+attachment/3371137/+files/Locale.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1059359 Title: Cannot print high resolution in 12.04 - worked in 11.10 Status in “cups” package in Ubuntu: Incomplete Bug description: Printing high resolution images with an HP Deskjet D1360 stopped working after upgrading from 11.10 to 12.04 two days ago. The print is stretched about 50% vertically and is black and white, without any color. Low-res image printing seems OK. I have installed all software updates and HPLIP, which previously worked. I understand the issue is known for some printers, perhaps due to the change from Poppler to Ghostscript discussed in bug 998087. Attempting the workaround described there and in http://ubuntuforums.org/showthread.php?t=2022997 gave strange results for onscreen windows, including inability to move them and loss of the three top buttons, which were fortunately undo-able with the listed reset command. Thanks. --- ApportVersion: 2.0.1-0ubuntu13 Architecture: i386 DistroRelease: Ubuntu 12.04 InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Release i386 (20120423) Lpstat: device for Deskjet_D1300_2: hp:/usb/Deskjet_D1300_series?serial=CN7592J29604ND MachineType: Dell Inc. Latitude D510 Package: cups 1.5.3-0ubuntu4 PackageArchitecture: i386 Papersize: a4 PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: 3.3V 32-bit PC Card PpdFiles: Deskjet_D1300_2: HP Deskjet d1300 Series, hpcups 3.12.9 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-31-generic-pae root=UUID=c2b8b1a0-b394-4dc3-b32f-996073b7f9ad ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.2.0-31.50-generic-pae 3.2.28 Tags: precise running-unity Uname: Linux 3.2.0-31-generic-pae i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lp lpadmin plugdev sambashare sudo dmi.bios.date: 04/27/2005 dmi.bios.vendor: Dell Inc. dmi.bios.version: A01 dmi.board.name: 0N8719 dmi.board.vendor: Dell Inc. dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA01:bd04/27/2005:svnDellInc.:pnLatitudeD510:pvr:rvnDellInc.:rn0N8719:rvr:cvnDellInc.:ct8:cvr: dmi.product.name: Latitude D510 dmi.sys.vendor: Dell Inc. mtime.conffile..etc.cups.cupsd.conf: 2012-10-04T15:17:50.597514 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1059359/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1059359] ProcCpuinfo.txt
apport information ** Attachment added: ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1059359/+attachment/3371149/+files/ProcCpuinfo.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1059359 Title: Cannot print high resolution in 12.04 - worked in 11.10 Status in “cups” package in Ubuntu: Incomplete Bug description: Printing high resolution images with an HP Deskjet D1360 stopped working after upgrading from 11.10 to 12.04 two days ago. The print is stretched about 50% vertically and is black and white, without any color. Low-res image printing seems OK. I have installed all software updates and HPLIP, which previously worked. I understand the issue is known for some printers, perhaps due to the change from Poppler to Ghostscript discussed in bug 998087. Attempting the workaround described there and in http://ubuntuforums.org/showthread.php?t=2022997 gave strange results for onscreen windows, including inability to move them and loss of the three top buttons, which were fortunately undo-able with the listed reset command. Thanks. --- ApportVersion: 2.0.1-0ubuntu13 Architecture: i386 DistroRelease: Ubuntu 12.04 InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Release i386 (20120423) Lpstat: device for Deskjet_D1300_2: hp:/usb/Deskjet_D1300_series?serial=CN7592J29604ND MachineType: Dell Inc. Latitude D510 Package: cups 1.5.3-0ubuntu4 PackageArchitecture: i386 Papersize: a4 PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: 3.3V 32-bit PC Card PpdFiles: Deskjet_D1300_2: HP Deskjet d1300 Series, hpcups 3.12.9 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-31-generic-pae root=UUID=c2b8b1a0-b394-4dc3-b32f-996073b7f9ad ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.2.0-31.50-generic-pae 3.2.28 Tags: precise running-unity Uname: Linux 3.2.0-31-generic-pae i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lp lpadmin plugdev sambashare sudo dmi.bios.date: 04/27/2005 dmi.bios.vendor: Dell Inc. dmi.bios.version: A01 dmi.board.name: 0N8719 dmi.board.vendor: Dell Inc. dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA01:bd04/27/2005:svnDellInc.:pnLatitudeD510:pvr:rvnDellInc.:rn0N8719:rvr:cvnDellInc.:ct8:cvr: dmi.product.name: Latitude D510 dmi.sys.vendor: Dell Inc. mtime.conffile..etc.cups.cupsd.conf: 2012-10-04T15:17:50.597514 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1059359/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1059359] Lsusb.txt
apport information ** Attachment added: Lsusb.txt https://bugs.launchpad.net/bugs/1059359/+attachment/3371147/+files/Lsusb.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1059359 Title: Cannot print high resolution in 12.04 - worked in 11.10 Status in “cups” package in Ubuntu: Incomplete Bug description: Printing high resolution images with an HP Deskjet D1360 stopped working after upgrading from 11.10 to 12.04 two days ago. The print is stretched about 50% vertically and is black and white, without any color. Low-res image printing seems OK. I have installed all software updates and HPLIP, which previously worked. I understand the issue is known for some printers, perhaps due to the change from Poppler to Ghostscript discussed in bug 998087. Attempting the workaround described there and in http://ubuntuforums.org/showthread.php?t=2022997 gave strange results for onscreen windows, including inability to move them and loss of the three top buttons, which were fortunately undo-able with the listed reset command. Thanks. --- ApportVersion: 2.0.1-0ubuntu13 Architecture: i386 DistroRelease: Ubuntu 12.04 InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Release i386 (20120423) Lpstat: device for Deskjet_D1300_2: hp:/usb/Deskjet_D1300_series?serial=CN7592J29604ND MachineType: Dell Inc. Latitude D510 Package: cups 1.5.3-0ubuntu4 PackageArchitecture: i386 Papersize: a4 PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: 3.3V 32-bit PC Card PpdFiles: Deskjet_D1300_2: HP Deskjet d1300 Series, hpcups 3.12.9 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-31-generic-pae root=UUID=c2b8b1a0-b394-4dc3-b32f-996073b7f9ad ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.2.0-31.50-generic-pae 3.2.28 Tags: precise running-unity Uname: Linux 3.2.0-31-generic-pae i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lp lpadmin plugdev sambashare sudo dmi.bios.date: 04/27/2005 dmi.bios.vendor: Dell Inc. dmi.bios.version: A01 dmi.board.name: 0N8719 dmi.board.vendor: Dell Inc. dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA01:bd04/27/2005:svnDellInc.:pnLatitudeD510:pvr:rvnDellInc.:rn0N8719:rvr:cvnDellInc.:ct8:cvr: dmi.product.name: Latitude D510 dmi.sys.vendor: Dell Inc. mtime.conffile..etc.cups.cupsd.conf: 2012-10-04T15:17:50.597514 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1059359/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1059359] ProcModules.txt
apport information ** Attachment added: ProcModules.txt https://bugs.launchpad.net/bugs/1059359/+attachment/3371152/+files/ProcModules.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1059359 Title: Cannot print high resolution in 12.04 - worked in 11.10 Status in “cups” package in Ubuntu: Incomplete Bug description: Printing high resolution images with an HP Deskjet D1360 stopped working after upgrading from 11.10 to 12.04 two days ago. The print is stretched about 50% vertically and is black and white, without any color. Low-res image printing seems OK. I have installed all software updates and HPLIP, which previously worked. I understand the issue is known for some printers, perhaps due to the change from Poppler to Ghostscript discussed in bug 998087. Attempting the workaround described there and in http://ubuntuforums.org/showthread.php?t=2022997 gave strange results for onscreen windows, including inability to move them and loss of the three top buttons, which were fortunately undo-able with the listed reset command. Thanks. --- ApportVersion: 2.0.1-0ubuntu13 Architecture: i386 DistroRelease: Ubuntu 12.04 InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Release i386 (20120423) Lpstat: device for Deskjet_D1300_2: hp:/usb/Deskjet_D1300_series?serial=CN7592J29604ND MachineType: Dell Inc. Latitude D510 Package: cups 1.5.3-0ubuntu4 PackageArchitecture: i386 Papersize: a4 PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: 3.3V 32-bit PC Card PpdFiles: Deskjet_D1300_2: HP Deskjet d1300 Series, hpcups 3.12.9 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-31-generic-pae root=UUID=c2b8b1a0-b394-4dc3-b32f-996073b7f9ad ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.2.0-31.50-generic-pae 3.2.28 Tags: precise running-unity Uname: Linux 3.2.0-31-generic-pae i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lp lpadmin plugdev sambashare sudo dmi.bios.date: 04/27/2005 dmi.bios.vendor: Dell Inc. dmi.bios.version: A01 dmi.board.name: 0N8719 dmi.board.vendor: Dell Inc. dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA01:bd04/27/2005:svnDellInc.:pnLatitudeD510:pvr:rvnDellInc.:rn0N8719:rvr:cvnDellInc.:ct8:cvr: dmi.product.name: Latitude D510 dmi.sys.vendor: Dell Inc. mtime.conffile..etc.cups.cupsd.conf: 2012-10-04T15:17:50.597514 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1059359/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1059359] UdevLog.txt
apport information ** Attachment added: UdevLog.txt https://bugs.launchpad.net/bugs/1059359/+attachment/3371154/+files/UdevLog.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1059359 Title: Cannot print high resolution in 12.04 - worked in 11.10 Status in “cups” package in Ubuntu: Incomplete Bug description: Printing high resolution images with an HP Deskjet D1360 stopped working after upgrading from 11.10 to 12.04 two days ago. The print is stretched about 50% vertically and is black and white, without any color. Low-res image printing seems OK. I have installed all software updates and HPLIP, which previously worked. I understand the issue is known for some printers, perhaps due to the change from Poppler to Ghostscript discussed in bug 998087. Attempting the workaround described there and in http://ubuntuforums.org/showthread.php?t=2022997 gave strange results for onscreen windows, including inability to move them and loss of the three top buttons, which were fortunately undo-able with the listed reset command. Thanks. --- ApportVersion: 2.0.1-0ubuntu13 Architecture: i386 DistroRelease: Ubuntu 12.04 InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Release i386 (20120423) Lpstat: device for Deskjet_D1300_2: hp:/usb/Deskjet_D1300_series?serial=CN7592J29604ND MachineType: Dell Inc. Latitude D510 Package: cups 1.5.3-0ubuntu4 PackageArchitecture: i386 Papersize: a4 PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: 3.3V 32-bit PC Card PpdFiles: Deskjet_D1300_2: HP Deskjet d1300 Series, hpcups 3.12.9 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-31-generic-pae root=UUID=c2b8b1a0-b394-4dc3-b32f-996073b7f9ad ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.2.0-31.50-generic-pae 3.2.28 Tags: precise running-unity Uname: Linux 3.2.0-31-generic-pae i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lp lpadmin plugdev sambashare sudo dmi.bios.date: 04/27/2005 dmi.bios.vendor: Dell Inc. dmi.bios.version: A01 dmi.board.name: 0N8719 dmi.board.vendor: Dell Inc. dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA01:bd04/27/2005:svnDellInc.:pnLatitudeD510:pvr:rvnDellInc.:rn0N8719:rvr:cvnDellInc.:ct8:cvr: dmi.product.name: Latitude D510 dmi.sys.vendor: Dell Inc. mtime.conffile..etc.cups.cupsd.conf: 2012-10-04T15:17:50.597514 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1059359/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1059359] ProcInterrupts.txt
apport information ** Attachment added: ProcInterrupts.txt https://bugs.launchpad.net/bugs/1059359/+attachment/3371151/+files/ProcInterrupts.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1059359 Title: Cannot print high resolution in 12.04 - worked in 11.10 Status in “cups” package in Ubuntu: Incomplete Bug description: Printing high resolution images with an HP Deskjet D1360 stopped working after upgrading from 11.10 to 12.04 two days ago. The print is stretched about 50% vertically and is black and white, without any color. Low-res image printing seems OK. I have installed all software updates and HPLIP, which previously worked. I understand the issue is known for some printers, perhaps due to the change from Poppler to Ghostscript discussed in bug 998087. Attempting the workaround described there and in http://ubuntuforums.org/showthread.php?t=2022997 gave strange results for onscreen windows, including inability to move them and loss of the three top buttons, which were fortunately undo-able with the listed reset command. Thanks. --- ApportVersion: 2.0.1-0ubuntu13 Architecture: i386 DistroRelease: Ubuntu 12.04 InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Release i386 (20120423) Lpstat: device for Deskjet_D1300_2: hp:/usb/Deskjet_D1300_series?serial=CN7592J29604ND MachineType: Dell Inc. Latitude D510 Package: cups 1.5.3-0ubuntu4 PackageArchitecture: i386 Papersize: a4 PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: 3.3V 32-bit PC Card PpdFiles: Deskjet_D1300_2: HP Deskjet d1300 Series, hpcups 3.12.9 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-31-generic-pae root=UUID=c2b8b1a0-b394-4dc3-b32f-996073b7f9ad ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.2.0-31.50-generic-pae 3.2.28 Tags: precise running-unity Uname: Linux 3.2.0-31-generic-pae i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lp lpadmin plugdev sambashare sudo dmi.bios.date: 04/27/2005 dmi.bios.vendor: Dell Inc. dmi.bios.version: A01 dmi.board.name: 0N8719 dmi.board.vendor: Dell Inc. dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA01:bd04/27/2005:svnDellInc.:pnLatitudeD510:pvr:rvnDellInc.:rn0N8719:rvr:cvnDellInc.:ct8:cvr: dmi.product.name: Latitude D510 dmi.sys.vendor: Dell Inc. mtime.conffile..etc.cups.cupsd.conf: 2012-10-04T15:17:50.597514 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1059359/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1059359] ProcEnviron.txt
apport information ** Attachment added: ProcEnviron.txt https://bugs.launchpad.net/bugs/1059359/+attachment/3371150/+files/ProcEnviron.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1059359 Title: Cannot print high resolution in 12.04 - worked in 11.10 Status in “cups” package in Ubuntu: Incomplete Bug description: Printing high resolution images with an HP Deskjet D1360 stopped working after upgrading from 11.10 to 12.04 two days ago. The print is stretched about 50% vertically and is black and white, without any color. Low-res image printing seems OK. I have installed all software updates and HPLIP, which previously worked. I understand the issue is known for some printers, perhaps due to the change from Poppler to Ghostscript discussed in bug 998087. Attempting the workaround described there and in http://ubuntuforums.org/showthread.php?t=2022997 gave strange results for onscreen windows, including inability to move them and loss of the three top buttons, which were fortunately undo-able with the listed reset command. Thanks. --- ApportVersion: 2.0.1-0ubuntu13 Architecture: i386 DistroRelease: Ubuntu 12.04 InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Release i386 (20120423) Lpstat: device for Deskjet_D1300_2: hp:/usb/Deskjet_D1300_series?serial=CN7592J29604ND MachineType: Dell Inc. Latitude D510 Package: cups 1.5.3-0ubuntu4 PackageArchitecture: i386 Papersize: a4 PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: 3.3V 32-bit PC Card PpdFiles: Deskjet_D1300_2: HP Deskjet d1300 Series, hpcups 3.12.9 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-31-generic-pae root=UUID=c2b8b1a0-b394-4dc3-b32f-996073b7f9ad ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.2.0-31.50-generic-pae 3.2.28 Tags: precise running-unity Uname: Linux 3.2.0-31-generic-pae i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lp lpadmin plugdev sambashare sudo dmi.bios.date: 04/27/2005 dmi.bios.vendor: Dell Inc. dmi.bios.version: A01 dmi.board.name: 0N8719 dmi.board.vendor: Dell Inc. dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA01:bd04/27/2005:svnDellInc.:pnLatitudeD510:pvr:rvnDellInc.:rn0N8719:rvr:cvnDellInc.:ct8:cvr: dmi.product.name: Latitude D510 dmi.sys.vendor: Dell Inc. mtime.conffile..etc.cups.cupsd.conf: 2012-10-04T15:17:50.597514 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1059359/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1059359] UdevDb.txt
apport information ** Attachment added: UdevDb.txt https://bugs.launchpad.net/bugs/1059359/+attachment/3371153/+files/UdevDb.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1059359 Title: Cannot print high resolution in 12.04 - worked in 11.10 Status in “cups” package in Ubuntu: Incomplete Bug description: Printing high resolution images with an HP Deskjet D1360 stopped working after upgrading from 11.10 to 12.04 two days ago. The print is stretched about 50% vertically and is black and white, without any color. Low-res image printing seems OK. I have installed all software updates and HPLIP, which previously worked. I understand the issue is known for some printers, perhaps due to the change from Poppler to Ghostscript discussed in bug 998087. Attempting the workaround described there and in http://ubuntuforums.org/showthread.php?t=2022997 gave strange results for onscreen windows, including inability to move them and loss of the three top buttons, which were fortunately undo-able with the listed reset command. Thanks. --- ApportVersion: 2.0.1-0ubuntu13 Architecture: i386 DistroRelease: Ubuntu 12.04 InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Release i386 (20120423) Lpstat: device for Deskjet_D1300_2: hp:/usb/Deskjet_D1300_series?serial=CN7592J29604ND MachineType: Dell Inc. Latitude D510 Package: cups 1.5.3-0ubuntu4 PackageArchitecture: i386 Papersize: a4 PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: 3.3V 32-bit PC Card PpdFiles: Deskjet_D1300_2: HP Deskjet d1300 Series, hpcups 3.12.9 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-31-generic-pae root=UUID=c2b8b1a0-b394-4dc3-b32f-996073b7f9ad ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.2.0-31.50-generic-pae 3.2.28 Tags: precise running-unity Uname: Linux 3.2.0-31-generic-pae i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lp lpadmin plugdev sambashare sudo dmi.bios.date: 04/27/2005 dmi.bios.vendor: Dell Inc. dmi.bios.version: A01 dmi.board.name: 0N8719 dmi.board.vendor: Dell Inc. dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA01:bd04/27/2005:svnDellInc.:pnLatitudeD510:pvr:rvnDellInc.:rn0N8719:rvr:cvnDellInc.:ct8:cvr: dmi.product.name: Latitude D510 dmi.sys.vendor: Dell Inc. mtime.conffile..etc.cups.cupsd.conf: 2012-10-04T15:17:50.597514 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1059359/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1059359] Lspci.txt
apport information ** Attachment added: Lspci.txt https://bugs.launchpad.net/bugs/1059359/+attachment/3371138/+files/Lspci.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1059359 Title: Cannot print high resolution in 12.04 - worked in 11.10 Status in “cups” package in Ubuntu: Incomplete Bug description: Printing high resolution images with an HP Deskjet D1360 stopped working after upgrading from 11.10 to 12.04 two days ago. The print is stretched about 50% vertically and is black and white, without any color. Low-res image printing seems OK. I have installed all software updates and HPLIP, which previously worked. I understand the issue is known for some printers, perhaps due to the change from Poppler to Ghostscript discussed in bug 998087. Attempting the workaround described there and in http://ubuntuforums.org/showthread.php?t=2022997 gave strange results for onscreen windows, including inability to move them and loss of the three top buttons, which were fortunately undo-able with the listed reset command. Thanks. --- ApportVersion: 2.0.1-0ubuntu13 Architecture: i386 DistroRelease: Ubuntu 12.04 InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Release i386 (20120423) Lpstat: device for Deskjet_D1300_2: hp:/usb/Deskjet_D1300_series?serial=CN7592J29604ND MachineType: Dell Inc. Latitude D510 Package: cups 1.5.3-0ubuntu4 PackageArchitecture: i386 Papersize: a4 PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: 3.3V 32-bit PC Card PpdFiles: Deskjet_D1300_2: HP Deskjet d1300 Series, hpcups 3.12.9 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-31-generic-pae root=UUID=c2b8b1a0-b394-4dc3-b32f-996073b7f9ad ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.2.0-31.50-generic-pae 3.2.28 Tags: precise running-unity Uname: Linux 3.2.0-31-generic-pae i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lp lpadmin plugdev sambashare sudo dmi.bios.date: 04/27/2005 dmi.bios.vendor: Dell Inc. dmi.bios.version: A01 dmi.board.name: 0N8719 dmi.board.vendor: Dell Inc. dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA01:bd04/27/2005:svnDellInc.:pnLatitudeD510:pvr:rvnDellInc.:rn0N8719:rvr:cvnDellInc.:ct8:cvr: dmi.product.name: Latitude D510 dmi.sys.vendor: Dell Inc. mtime.conffile..etc.cups.cupsd.conf: 2012-10-04T15:17:50.597514 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1059359/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1059359] PrintingPackages.txt
apport information ** Attachment added: PrintingPackages.txt https://bugs.launchpad.net/bugs/1059359/+attachment/3371148/+files/PrintingPackages.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1059359 Title: Cannot print high resolution in 12.04 - worked in 11.10 Status in “cups” package in Ubuntu: Incomplete Bug description: Printing high resolution images with an HP Deskjet D1360 stopped working after upgrading from 11.10 to 12.04 two days ago. The print is stretched about 50% vertically and is black and white, without any color. Low-res image printing seems OK. I have installed all software updates and HPLIP, which previously worked. I understand the issue is known for some printers, perhaps due to the change from Poppler to Ghostscript discussed in bug 998087. Attempting the workaround described there and in http://ubuntuforums.org/showthread.php?t=2022997 gave strange results for onscreen windows, including inability to move them and loss of the three top buttons, which were fortunately undo-able with the listed reset command. Thanks. --- ApportVersion: 2.0.1-0ubuntu13 Architecture: i386 DistroRelease: Ubuntu 12.04 InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Release i386 (20120423) Lpstat: device for Deskjet_D1300_2: hp:/usb/Deskjet_D1300_series?serial=CN7592J29604ND MachineType: Dell Inc. Latitude D510 Package: cups 1.5.3-0ubuntu4 PackageArchitecture: i386 Papersize: a4 PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: 3.3V 32-bit PC Card PpdFiles: Deskjet_D1300_2: HP Deskjet d1300 Series, hpcups 3.12.9 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-31-generic-pae root=UUID=c2b8b1a0-b394-4dc3-b32f-996073b7f9ad ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.2.0-31.50-generic-pae 3.2.28 Tags: precise running-unity Uname: Linux 3.2.0-31-generic-pae i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lp lpadmin plugdev sambashare sudo dmi.bios.date: 04/27/2005 dmi.bios.vendor: Dell Inc. dmi.bios.version: A01 dmi.board.name: 0N8719 dmi.board.vendor: Dell Inc. dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA01:bd04/27/2005:svnDellInc.:pnLatitudeD510:pvr:rvnDellInc.:rn0N8719:rvr:cvnDellInc.:ct8:cvr: dmi.product.name: Latitude D510 dmi.sys.vendor: Dell Inc. mtime.conffile..etc.cups.cupsd.conf: 2012-10-04T15:17:50.597514 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1059359/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1059359] modified.conffile..etc.cups.cupsd.conf.txt
apport information ** Attachment added: modified.conffile..etc.cups.cupsd.conf.txt https://bugs.launchpad.net/bugs/1059359/+attachment/3371155/+files/modified.conffile..etc.cups.cupsd.conf.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1059359 Title: Cannot print high resolution in 12.04 - worked in 11.10 Status in “cups” package in Ubuntu: Incomplete Bug description: Printing high resolution images with an HP Deskjet D1360 stopped working after upgrading from 11.10 to 12.04 two days ago. The print is stretched about 50% vertically and is black and white, without any color. Low-res image printing seems OK. I have installed all software updates and HPLIP, which previously worked. I understand the issue is known for some printers, perhaps due to the change from Poppler to Ghostscript discussed in bug 998087. Attempting the workaround described there and in http://ubuntuforums.org/showthread.php?t=2022997 gave strange results for onscreen windows, including inability to move them and loss of the three top buttons, which were fortunately undo-able with the listed reset command. Thanks. --- ApportVersion: 2.0.1-0ubuntu13 Architecture: i386 DistroRelease: Ubuntu 12.04 InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Release i386 (20120423) Lpstat: device for Deskjet_D1300_2: hp:/usb/Deskjet_D1300_series?serial=CN7592J29604ND MachineType: Dell Inc. Latitude D510 Package: cups 1.5.3-0ubuntu4 PackageArchitecture: i386 Papersize: a4 PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: 3.3V 32-bit PC Card PpdFiles: Deskjet_D1300_2: HP Deskjet d1300 Series, hpcups 3.12.9 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-31-generic-pae root=UUID=c2b8b1a0-b394-4dc3-b32f-996073b7f9ad ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.2.0-31.50-generic-pae 3.2.28 Tags: precise running-unity Uname: Linux 3.2.0-31-generic-pae i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lp lpadmin plugdev sambashare sudo dmi.bios.date: 04/27/2005 dmi.bios.vendor: Dell Inc. dmi.bios.version: A01 dmi.board.name: 0N8719 dmi.board.vendor: Dell Inc. dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA01:bd04/27/2005:svnDellInc.:pnLatitudeD510:pvr:rvnDellInc.:rn0N8719:rvr:cvnDellInc.:ct8:cvr: dmi.product.name: Latitude D510 dmi.sys.vendor: Dell Inc. mtime.conffile..etc.cups.cupsd.conf: 2012-10-04T15:17:50.597514 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1059359/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1059359] Re: Cannot print high resolution in 12.04 - worked in 11.10
Hi, Dano, as you've instructed, I've run apport-collect 1059359 and sent to Launchpad. Till, I'm also attaching the outputs from DebuggingPrinterProblems, including cups error_logs after trying three prints, the first of which was successful at normal print settings. Also attached is the printer detection section outputs, and a picture of the printer output. Regards, Aurosutru ** Attachment added: 3 Prints from HP Deskjet D1360 in Ubuntu 12.04, top one is OK.JPG https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1059359/+attachment/3371331/+files/3%20Prints%20from%20HP%20Deskjet%20D1360%20in%20Ubuntu%2012.04%2C%20top%20one%20is%20OK.JPG -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1059359 Title: Cannot print high resolution in 12.04 - worked in 11.10 Status in “cups” package in Ubuntu: Incomplete Bug description: Printing high resolution images with an HP Deskjet D1360 stopped working after upgrading from 11.10 to 12.04 two days ago. The print is stretched about 50% vertically and is black and white, without any color. Low-res image printing seems OK. I have installed all software updates and HPLIP, which previously worked. I understand the issue is known for some printers, perhaps due to the change from Poppler to Ghostscript discussed in bug 998087. Attempting the workaround described there and in http://ubuntuforums.org/showthread.php?t=2022997 gave strange results for onscreen windows, including inability to move them and loss of the three top buttons, which were fortunately undo-able with the listed reset command. Thanks. --- ApportVersion: 2.0.1-0ubuntu13 Architecture: i386 DistroRelease: Ubuntu 12.04 InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Release i386 (20120423) Lpstat: device for Deskjet_D1300_2: hp:/usb/Deskjet_D1300_series?serial=CN7592J29604ND MachineType: Dell Inc. Latitude D510 Package: cups 1.5.3-0ubuntu4 PackageArchitecture: i386 Papersize: a4 PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: 3.3V 32-bit PC Card PpdFiles: Deskjet_D1300_2: HP Deskjet d1300 Series, hpcups 3.12.9 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-31-generic-pae root=UUID=c2b8b1a0-b394-4dc3-b32f-996073b7f9ad ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.2.0-31.50-generic-pae 3.2.28 Tags: precise running-unity Uname: Linux 3.2.0-31-generic-pae i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lp lpadmin plugdev sambashare sudo dmi.bios.date: 04/27/2005 dmi.bios.vendor: Dell Inc. dmi.bios.version: A01 dmi.board.name: 0N8719 dmi.board.vendor: Dell Inc. dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA01:bd04/27/2005:svnDellInc.:pnLatitudeD510:pvr:rvnDellInc.:rn0N8719:rvr:cvnDellInc.:ct8:cvr: dmi.product.name: Latitude D510 dmi.sys.vendor: Dell Inc. mtime.conffile..etc.cups.cupsd.conf: 2012-10-04T15:17:50.597514 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1059359/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1059359] Re: Cannot print high resolution in 12.04 - worked in 11.10
Additional Attachment ** Attachment added: Brief ReadMe https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1059359/+attachment/3371340/+files/Brief%20ReadMe -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1059359 Title: Cannot print high resolution in 12.04 - worked in 11.10 Status in “cups” package in Ubuntu: Incomplete Bug description: Printing high resolution images with an HP Deskjet D1360 stopped working after upgrading from 11.10 to 12.04 two days ago. The print is stretched about 50% vertically and is black and white, without any color. Low-res image printing seems OK. I have installed all software updates and HPLIP, which previously worked. I understand the issue is known for some printers, perhaps due to the change from Poppler to Ghostscript discussed in bug 998087. Attempting the workaround described there and in http://ubuntuforums.org/showthread.php?t=2022997 gave strange results for onscreen windows, including inability to move them and loss of the three top buttons, which were fortunately undo-able with the listed reset command. Thanks. --- ApportVersion: 2.0.1-0ubuntu13 Architecture: i386 DistroRelease: Ubuntu 12.04 InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Release i386 (20120423) Lpstat: device for Deskjet_D1300_2: hp:/usb/Deskjet_D1300_series?serial=CN7592J29604ND MachineType: Dell Inc. Latitude D510 Package: cups 1.5.3-0ubuntu4 PackageArchitecture: i386 Papersize: a4 PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: 3.3V 32-bit PC Card PpdFiles: Deskjet_D1300_2: HP Deskjet d1300 Series, hpcups 3.12.9 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-31-generic-pae root=UUID=c2b8b1a0-b394-4dc3-b32f-996073b7f9ad ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.2.0-31.50-generic-pae 3.2.28 Tags: precise running-unity Uname: Linux 3.2.0-31-generic-pae i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lp lpadmin plugdev sambashare sudo dmi.bios.date: 04/27/2005 dmi.bios.vendor: Dell Inc. dmi.bios.version: A01 dmi.board.name: 0N8719 dmi.board.vendor: Dell Inc. dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA01:bd04/27/2005:svnDellInc.:pnLatitudeD510:pvr:rvnDellInc.:rn0N8719:rvr:cvnDellInc.:ct8:cvr: dmi.product.name: Latitude D510 dmi.sys.vendor: Dell Inc. mtime.conffile..etc.cups.cupsd.conf: 2012-10-04T15:17:50.597514 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1059359/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1059359] Re: Cannot print high resolution in 12.04 - worked in 11.10
Additional Attachment ** Attachment added: Cups error_log 1 for correct normal color printing in Draw https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1059359/+attachment/3371341/+files/Cups%20error_log%201%20for%20correct%20normal%20color%20printing%20in%20Draw -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1059359 Title: Cannot print high resolution in 12.04 - worked in 11.10 Status in “cups” package in Ubuntu: Incomplete Bug description: Printing high resolution images with an HP Deskjet D1360 stopped working after upgrading from 11.10 to 12.04 two days ago. The print is stretched about 50% vertically and is black and white, without any color. Low-res image printing seems OK. I have installed all software updates and HPLIP, which previously worked. I understand the issue is known for some printers, perhaps due to the change from Poppler to Ghostscript discussed in bug 998087. Attempting the workaround described there and in http://ubuntuforums.org/showthread.php?t=2022997 gave strange results for onscreen windows, including inability to move them and loss of the three top buttons, which were fortunately undo-able with the listed reset command. Thanks. --- ApportVersion: 2.0.1-0ubuntu13 Architecture: i386 DistroRelease: Ubuntu 12.04 InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Release i386 (20120423) Lpstat: device for Deskjet_D1300_2: hp:/usb/Deskjet_D1300_series?serial=CN7592J29604ND MachineType: Dell Inc. Latitude D510 Package: cups 1.5.3-0ubuntu4 PackageArchitecture: i386 Papersize: a4 PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: 3.3V 32-bit PC Card PpdFiles: Deskjet_D1300_2: HP Deskjet d1300 Series, hpcups 3.12.9 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-31-generic-pae root=UUID=c2b8b1a0-b394-4dc3-b32f-996073b7f9ad ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.2.0-31.50-generic-pae 3.2.28 Tags: precise running-unity Uname: Linux 3.2.0-31-generic-pae i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lp lpadmin plugdev sambashare sudo dmi.bios.date: 04/27/2005 dmi.bios.vendor: Dell Inc. dmi.bios.version: A01 dmi.board.name: 0N8719 dmi.board.vendor: Dell Inc. dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA01:bd04/27/2005:svnDellInc.:pnLatitudeD510:pvr:rvnDellInc.:rn0N8719:rvr:cvnDellInc.:ct8:cvr: dmi.product.name: Latitude D510 dmi.sys.vendor: Dell Inc. mtime.conffile..etc.cups.cupsd.conf: 2012-10-04T15:17:50.597514 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1059359/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1059359] Re: Cannot print high resolution in 12.04 - worked in 11.10
Additional Attachment ** Attachment added: Cups error_log 2 for incorrect high-res color printing in Draw https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1059359/+attachment/3371342/+files/Cups%20error_log%202%20for%20incorrect%20high-res%20color%20printing%20in%20Draw -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1059359 Title: Cannot print high resolution in 12.04 - worked in 11.10 Status in “cups” package in Ubuntu: Incomplete Bug description: Printing high resolution images with an HP Deskjet D1360 stopped working after upgrading from 11.10 to 12.04 two days ago. The print is stretched about 50% vertically and is black and white, without any color. Low-res image printing seems OK. I have installed all software updates and HPLIP, which previously worked. I understand the issue is known for some printers, perhaps due to the change from Poppler to Ghostscript discussed in bug 998087. Attempting the workaround described there and in http://ubuntuforums.org/showthread.php?t=2022997 gave strange results for onscreen windows, including inability to move them and loss of the three top buttons, which were fortunately undo-able with the listed reset command. Thanks. --- ApportVersion: 2.0.1-0ubuntu13 Architecture: i386 DistroRelease: Ubuntu 12.04 InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Release i386 (20120423) Lpstat: device for Deskjet_D1300_2: hp:/usb/Deskjet_D1300_series?serial=CN7592J29604ND MachineType: Dell Inc. Latitude D510 Package: cups 1.5.3-0ubuntu4 PackageArchitecture: i386 Papersize: a4 PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: 3.3V 32-bit PC Card PpdFiles: Deskjet_D1300_2: HP Deskjet d1300 Series, hpcups 3.12.9 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-31-generic-pae root=UUID=c2b8b1a0-b394-4dc3-b32f-996073b7f9ad ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.2.0-31.50-generic-pae 3.2.28 Tags: precise running-unity Uname: Linux 3.2.0-31-generic-pae i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lp lpadmin plugdev sambashare sudo dmi.bios.date: 04/27/2005 dmi.bios.vendor: Dell Inc. dmi.bios.version: A01 dmi.board.name: 0N8719 dmi.board.vendor: Dell Inc. dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA01:bd04/27/2005:svnDellInc.:pnLatitudeD510:pvr:rvnDellInc.:rn0N8719:rvr:cvnDellInc.:ct8:cvr: dmi.product.name: Latitude D510 dmi.sys.vendor: Dell Inc. mtime.conffile..etc.cups.cupsd.conf: 2012-10-04T15:17:50.597514 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1059359/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1059359] Re: Cannot print high resolution in 12.04 - worked in 11.10
Additional Attachment ** Attachment added: Cups error_log 3 for incorrect high-res color printing in Evince https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1059359/+attachment/3371348/+files/Cups%20error_log%203%20%20for%20incorrect%20high-res%20color%20printing%20in%20Evince -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1059359 Title: Cannot print high resolution in 12.04 - worked in 11.10 Status in “cups” package in Ubuntu: Incomplete Bug description: Printing high resolution images with an HP Deskjet D1360 stopped working after upgrading from 11.10 to 12.04 two days ago. The print is stretched about 50% vertically and is black and white, without any color. Low-res image printing seems OK. I have installed all software updates and HPLIP, which previously worked. I understand the issue is known for some printers, perhaps due to the change from Poppler to Ghostscript discussed in bug 998087. Attempting the workaround described there and in http://ubuntuforums.org/showthread.php?t=2022997 gave strange results for onscreen windows, including inability to move them and loss of the three top buttons, which were fortunately undo-able with the listed reset command. Thanks. --- ApportVersion: 2.0.1-0ubuntu13 Architecture: i386 DistroRelease: Ubuntu 12.04 InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Release i386 (20120423) Lpstat: device for Deskjet_D1300_2: hp:/usb/Deskjet_D1300_series?serial=CN7592J29604ND MachineType: Dell Inc. Latitude D510 Package: cups 1.5.3-0ubuntu4 PackageArchitecture: i386 Papersize: a4 PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: 3.3V 32-bit PC Card PpdFiles: Deskjet_D1300_2: HP Deskjet d1300 Series, hpcups 3.12.9 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-31-generic-pae root=UUID=c2b8b1a0-b394-4dc3-b32f-996073b7f9ad ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.2.0-31.50-generic-pae 3.2.28 Tags: precise running-unity Uname: Linux 3.2.0-31-generic-pae i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lp lpadmin plugdev sambashare sudo dmi.bios.date: 04/27/2005 dmi.bios.vendor: Dell Inc. dmi.bios.version: A01 dmi.board.name: 0N8719 dmi.board.vendor: Dell Inc. dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA01:bd04/27/2005:svnDellInc.:pnLatitudeD510:pvr:rvnDellInc.:rn0N8719:rvr:cvnDellInc.:ct8:cvr: dmi.product.name: Latitude D510 dmi.sys.vendor: Dell Inc. mtime.conffile..etc.cups.cupsd.conf: 2012-10-04T15:17:50.597514 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1059359/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1059359] Re: Cannot print high resolution in 12.04 - worked in 11.10
Additional Attachment ** Attachment added: DebuggingPrintingProblems- Printer detection outputs.txt https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1059359/+attachment/3371371/+files/DebuggingPrintingProblems-%20Printer%20detection%20outputs.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1059359 Title: Cannot print high resolution in 12.04 - worked in 11.10 Status in “cups” package in Ubuntu: Incomplete Bug description: Printing high resolution images with an HP Deskjet D1360 stopped working after upgrading from 11.10 to 12.04 two days ago. The print is stretched about 50% vertically and is black and white, without any color. Low-res image printing seems OK. I have installed all software updates and HPLIP, which previously worked. I understand the issue is known for some printers, perhaps due to the change from Poppler to Ghostscript discussed in bug 998087. Attempting the workaround described there and in http://ubuntuforums.org/showthread.php?t=2022997 gave strange results for onscreen windows, including inability to move them and loss of the three top buttons, which were fortunately undo-able with the listed reset command. Thanks. --- ApportVersion: 2.0.1-0ubuntu13 Architecture: i386 DistroRelease: Ubuntu 12.04 InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Release i386 (20120423) Lpstat: device for Deskjet_D1300_2: hp:/usb/Deskjet_D1300_series?serial=CN7592J29604ND MachineType: Dell Inc. Latitude D510 Package: cups 1.5.3-0ubuntu4 PackageArchitecture: i386 Papersize: a4 PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: 3.3V 32-bit PC Card PpdFiles: Deskjet_D1300_2: HP Deskjet d1300 Series, hpcups 3.12.9 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-31-generic-pae root=UUID=c2b8b1a0-b394-4dc3-b32f-996073b7f9ad ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.2.0-31.50-generic-pae 3.2.28 Tags: precise running-unity Uname: Linux 3.2.0-31-generic-pae i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lp lpadmin plugdev sambashare sudo dmi.bios.date: 04/27/2005 dmi.bios.vendor: Dell Inc. dmi.bios.version: A01 dmi.board.name: 0N8719 dmi.board.vendor: Dell Inc. dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA01:bd04/27/2005:svnDellInc.:pnLatitudeD510:pvr:rvnDellInc.:rn0N8719:rvr:cvnDellInc.:ct8:cvr: dmi.product.name: Latitude D510 dmi.sys.vendor: Dell Inc. mtime.conffile..etc.cups.cupsd.conf: 2012-10-04T15:17:50.597514 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1059359/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1059359] Re: Cannot print high resolution in 12.04 - worked in 11.10
Additional Attachment ** Attachment added: Pic in Draw - HiRes Color printing problem.odg https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1059359/+attachment/3371400/+files/Pic%20in%20Draw%20-%20HiRes%20Color%20printing%20problem.odg -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1059359 Title: Cannot print high resolution in 12.04 - worked in 11.10 Status in “cups” package in Ubuntu: Incomplete Bug description: Printing high resolution images with an HP Deskjet D1360 stopped working after upgrading from 11.10 to 12.04 two days ago. The print is stretched about 50% vertically and is black and white, without any color. Low-res image printing seems OK. I have installed all software updates and HPLIP, which previously worked. I understand the issue is known for some printers, perhaps due to the change from Poppler to Ghostscript discussed in bug 998087. Attempting the workaround described there and in http://ubuntuforums.org/showthread.php?t=2022997 gave strange results for onscreen windows, including inability to move them and loss of the three top buttons, which were fortunately undo-able with the listed reset command. Thanks. --- ApportVersion: 2.0.1-0ubuntu13 Architecture: i386 DistroRelease: Ubuntu 12.04 InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Release i386 (20120423) Lpstat: device for Deskjet_D1300_2: hp:/usb/Deskjet_D1300_series?serial=CN7592J29604ND MachineType: Dell Inc. Latitude D510 Package: cups 1.5.3-0ubuntu4 PackageArchitecture: i386 Papersize: a4 PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: 3.3V 32-bit PC Card PpdFiles: Deskjet_D1300_2: HP Deskjet d1300 Series, hpcups 3.12.9 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-31-generic-pae root=UUID=c2b8b1a0-b394-4dc3-b32f-996073b7f9ad ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.2.0-31.50-generic-pae 3.2.28 Tags: precise running-unity Uname: Linux 3.2.0-31-generic-pae i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lp lpadmin plugdev sambashare sudo dmi.bios.date: 04/27/2005 dmi.bios.vendor: Dell Inc. dmi.bios.version: A01 dmi.board.name: 0N8719 dmi.board.vendor: Dell Inc. dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA01:bd04/27/2005:svnDellInc.:pnLatitudeD510:pvr:rvnDellInc.:rn0N8719:rvr:cvnDellInc.:ct8:cvr: dmi.product.name: Latitude D510 dmi.sys.vendor: Dell Inc. mtime.conffile..etc.cups.cupsd.conf: 2012-10-04T15:17:50.597514 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1059359/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp