Public bug reported:
Dear developers and experts,
I have a Dell Inspiron 14z, using Ubuntu 14.04.1 LTS, kernel 3.13.0-44-generic
and using i915 as my video driver.
I tried connecting an external monitor to my laptop using the HDMI output while
running Unity. I used an HDMI-VGA converter to connect it to the monitor's VGA
input. When I do that (before I try to type xrandr or try to configure the new
monitor), I'm back to the login screen, being shown in both my laptop screen
and the external monitor and both screens are frozen. I can only do a hard
reboot at that stage.
This is the first time I tried this. I expect apport will include more
information from dmesg, Xorg logs, etc, but if it doesn't please let me
know and I can try to provide more information.
Best regards,
Danilo
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12
Uname: Linux 3.13.0-44-generic x86_64
.tmp.unity.support.test.0:
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Wed Jan 28 11:05:10 2015
DistUpgraded: 2014-09-10 21:04:23,460 DEBUG enabling apt cron job
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GpuHangFrequency: This is the first time
GraphicsCard:
Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev
09) (prog-if 00 [VGA controller])
Subsystem: Dell Device [1028:057f]
Advanced Micro Devices, Inc. [AMD/ATI] Thames [Radeon HD 7550M/7570M/7650M]
[1002:6841] (rev ff) (prog-if ff)
MachineType: Dell Inc. Inspiron 5423
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-44-generic
root=UUID=09228176-f703-4c11-af01-cb86d0fe27ae ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: Upgraded to trusty on 2014-09-10 (139 days ago)
dmi.bios.date: 05/18/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A13
dmi.board.name: 0Y1P79
dmi.board.vendor: Dell Inc.
dmi.board.version: A13
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias:
dmi:bvnDellInc.:bvrA13:bd05/18/2013:svnDellInc.:pnInspiron5423:pvrNotSpecified:rvnDellInc.:rn0Y1P79:rvrA13:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Inspiron 5423
dmi.product.version: Not Specified
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.11.3+14.04.20141104-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.56-1~ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.3
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.6
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.3
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Wed Jan 28 10:50:06 2015
xserver.configfile: default
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs: OutputDP-0 HDMI-0
VGA-0
xserver.version: 2:1.15.1-0ubuntu2.6
xserver.video_driver: intel
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug compiz-0.9 freeze trusty ubuntu
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1415420
Title:
Xorg freeze
Status in xorg package in Ubuntu:
New
Bug description:
Dear developers and experts,
I have a Dell Inspiron 14z, using Ubuntu 14.04.1 LTS, kernel
3.13.0-44-generic and using i915 as my video driver.
I tried connecting an external monitor to my laptop using the HDMI output
while running Unity. I used an HDMI-VGA converter to connect it to the
monitor's VGA input. When I do that (before I try to type xrandr or try to
configure the new monitor), I'm back to the login screen, being shown in both
my laptop screen and the external monitor and both screens are frozen. I can
only do a hard reboot at that stage.
This is the first time I tried this. I expect apport will include more
information from dmesg, Xorg logs, etc, but if it doesn't please let
me know and I can try to provide more information.
Best regards,
Danilo
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12
Uname: Linux 3.13.0-44-generic x86_64
.tmp.unity.support.test.0:
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
CompizPlugins: No value
