Public bug reported:
When a crash report exists, I am greeted at system start-up with a
windows that says: "There is a system problem. Do you want to report it
now?" It does not give any clue about what that problem is.
I expect that window to show what problem it is referring to.
For example, I had an updating issue with a package from an external
repository (MariaDB in my case), which was easily solved by following
the suggestions made by apt-get. So there was no issue. However, at the
next system start I was confronted with this "problem" that was not a
problem. Only by looking in /var/crash/, I could see that it had to be
this issue.
Also, this window leaves me the choice between filing a report (bad
option in this case) or cancel, which means postponing the report (also
a bad option).
I would like the opportunity to see that the problem presented at start-
up is one I already solved, and NOT report it. Preferably in or from
that same start-up window. I managed to delete the problem report by
deleting the file in /var/crash/, but that is not exactly newbie-
friendly.
$ lsb_release -rd
Description: Ubuntu 13.10
Release: 13.10
$ apt-cache policy apport
apport:
Installed: 2.12.5-0ubuntu2.2
Candidate: 2.12.5-0ubuntu2.2
Version table:
*** 2.12.5-0ubuntu2.2 0
500 http://nl.archive.ubuntu.com/ubuntu/ saucy-updates/main i386
Packages
100 /var/lib/dpkg/status
2.12.5-0ubuntu2.1 0
500 http://security.ubuntu.com/ubuntu/ saucy-security/main i386 Packages
2.12.5-0ubuntu2 0
500 http://nl.archive.ubuntu.com/ubuntu/ saucy/main i386 Packages
** Affects: apport (Ubuntu)
Importance: Undecided
Status: New
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Packages, which is subscribed to apport in Ubuntu.
https://bugs.launchpad.net/bugs/1319324
Title:
Problem report keeps the user in the dark
Status in “apport” package in Ubuntu:
New
Bug description:
When a crash report exists, I am greeted at system start-up with a
windows that says: "There is a system problem. Do you want to report
it now?" It does not give any clue about what that problem is.
I expect that window to show what problem it is referring to.
For example, I had an updating issue with a package from an external
repository (MariaDB in my case), which was easily solved by following
the suggestions made by apt-get. So there was no issue. However, at
the next system start I was confronted with this "problem" that was
not a problem. Only by looking in /var/crash/, I could see that it had
to be this issue.
Also, this window leaves me the choice between filing a report (bad
option in this case) or cancel, which means postponing the report
(also a bad option).
I would like the opportunity to see that the problem presented at
start-up is one I already solved, and NOT report it. Preferably in or
from that same start-up window. I managed to delete the problem report
by deleting the file in /var/crash/, but that is not exactly newbie-
friendly.
$ lsb_release -rd
Description: Ubuntu 13.10
Release: 13.10
$ apt-cache policy apport
apport:
Installed: 2.12.5-0ubuntu2.2
Candidate: 2.12.5-0ubuntu2.2
Version table:
*** 2.12.5-0ubuntu2.2 0
500 http://nl.archive.ubuntu.com/ubuntu/ saucy-updates/main i386
Packages
100 /var/lib/dpkg/status
2.12.5-0ubuntu2.1 0
500 http://security.ubuntu.com/ubuntu/ saucy-security/main i386
Packages
2.12.5-0ubuntu2 0
500 http://nl.archive.ubuntu.com/ubuntu/ saucy/main i386 Packages
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1319324/+subscriptions
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