[Desktop-packages] [Bug 1970663] Re: Tiny mouse cursor in firefox snap
Hi, this is a major show stopper for me. I cannot use Ubuntu 22.04 at all because of that. Even if I downgrade to 21.10, I will have to stay with that version forever, unless there is a plan to fix that issue in an upcoming version of Ubuntu. The mouse pointer in Firefox is too tiny and I always, constantly, loose track of it. I cannot accept the idea of lowering the whole screen resolution for that single application and it is too time consuming and frustrating to bypass the Ubuntu's packaging system to manually install Firefox from somewhere else. It's been years and years I'm literally fighting to be able to use my LCD screen at a native resolution and I'm so pissed off if I finally have to give up that I am more and more eady to stop using my computer. People can argue this has no importance, but I was told, since two years and more, that NOTHING I do or enjoy has importance. I need a solution, otherwise I cannot use Ubuntu anymore. I will have to switch back to Windows for the time being, but I really dislike that. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1970663 Title: Tiny mouse cursor in firefox snap Status in Ubuntu MATE: New Status in firefox package in Ubuntu: Invalid Status in ubuntu-mate-artwork package in Ubuntu: New Bug description: Since a few day I've updated to Ubuntu Mate 22.04 with the firefox snap. Since then I've been having this strange bug. I have a 4k screen which I'm running at a 2180p resolution with scaling on HiDPI. This runs just fine except for in firefox. In the new firefox snap I get a really tiny mouse cursor. I also checked other snap, it is not the case there. Regards, Chris --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu82 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: MATE DistroRelease: Ubuntu 22.04 InstallationDate: Installed on 2022-02-02 (83 days ago) InstallationMedia: Ubuntu-MATE 21.10 "Impish Indri" - Release amd64 (20211012) NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair Package: ubuntu-mate-artwork ProcVersionSignature: Ubuntu 5.15.0-27.28-generic 5.15.30 Snap: firefox 99.0.1-1 (stable) Snap.Changes: no changes found Tags: jammy Uname: Linux 5.15.0-27-generic x86_64 UpgradeStatus: Upgraded to jammy on 2022-04-19 (7 days ago) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu82 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: MATE DistroRelease: Ubuntu 22.04 InstallationDate: Installed on 2022-02-02 (83 days ago) InstallationMedia: Ubuntu-MATE 21.10 "Impish Indri" - Release amd64 (20211012) NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair Package: ubuntu-mate-artwork ProcVersionSignature: Ubuntu 5.15.0-27.28-generic 5.15.30 Snap: firefox 99.0.1-1 (stable) Snap.Changes: no changes found Tags: jammy Uname: Linux 5.15.0-27-generic x86_64 UpgradeStatus: Upgraded to jammy on 2022-04-19 (7 days ago) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu-mate/+bug/1970663/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1781294] Re: No sound card detected by PulseAudio and ALSA, but is visible in lspci [Dell XPS 13 9360/9370]
I ended up running sudo apt purge pulseaudio, which completely removed PulseAudio and some configuration files. Then I rebooted and surprise, sound was back. However, it wasn't working for Firefox/YouTube, and Spotify. I then tried to reinstall PulseAudio, which didn't do anything. But systemctl --user start pulseaudio restarted the daemon, and then I have sound. I tried to reboot and still have sound. Not sure if that will remain stable, will have to monitor this. There are at least two issues: I got removed from the "audio" group which prevented me from using ALSA devices, then PulseAudio configuration got screwed up preventing PulseAudio from accessing ALSA devices. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1781294 Title: No sound card detected by PulseAudio and ALSA, but is visible in lspci [Dell XPS 13 9360/9370] Status in pulseaudio package in Ubuntu: Confirmed Bug description: This is 18.04 LTS but also occurred in 16.04 LTS. I have gone through the troubleshooting steps here: https://help.ubuntu.com/community/SoundTroubleshooting and have included some output of those diagnostic steps below: $ sudo aplay -l aplay: device_list:270: no soundcards found... $ find /lib/modules/`uname -r` | grep snd /lib/modules/4.15.0-23-generic/kernel/sound/synth/emux/snd-emux-synth.ko /lib/modules/4.15.0-23-generic/kernel/sound/synth/snd-util-mem.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/pcsp/snd-pcsp.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/mpu401/snd-mpu401.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/mpu401/snd-mpu401-uart.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/snd-mtpav.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/snd-mts64.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/vx/snd-vx-lib.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/snd-aloop.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/opl3/snd-opl3-lib.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/opl3/snd-opl3-synth.ko ...and lots more $ lspci -v | grep -A7 -i "audio" 00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21) (prog-if 80) Subsystem: Dell Sunrise Point-LP HD Audio Flags: bus master, fast devsel, latency 32, IRQ 131 Memory at dc228000 (64-bit, non-prefetchable) [size=16K] Memory at dc20 (64-bit, non-prefetchable) [size=64K] Capabilities: Kernel driver in use: snd_hda_intel Kernel modules: snd_hda_intel, snd_soc_skl Sound settings still only list dummy output. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: pulseaudio 1:11.1-1ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18 Uname: Linux 4.15.0-23-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: ubuntu:GNOME Date: Wed Jul 11 18:44:06 2018 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-xenial-amd64-20160624-2 InstallationDate: Installed on 2017-05-11 (426 days ago) InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. SourcePackage: pulseaudio Symptom: audio UpgradeStatus: Upgraded to bionic on 2018-07-11 (0 days ago) dmi.bios.date: 01/18/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.3.2 dmi.board.name: 01KT0M dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.3.2:bd01/18/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn01KT0M:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9360 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1781294/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1781294] Re: No sound card detected by PulseAudio and ALSA, but is visible in lspci [Dell XPS 13 9360/9370]
If that can be of any help, here is my ALSA information. http://www .alsa-project.org/db/?f=d957084a5503ca9a9c61d3b695f84ea6595f4a3d -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1781294 Title: No sound card detected by PulseAudio and ALSA, but is visible in lspci [Dell XPS 13 9360/9370] Status in pulseaudio package in Ubuntu: Confirmed Bug description: This is 18.04 LTS but also occurred in 16.04 LTS. I have gone through the troubleshooting steps here: https://help.ubuntu.com/community/SoundTroubleshooting and have included some output of those diagnostic steps below: $ sudo aplay -l aplay: device_list:270: no soundcards found... $ find /lib/modules/`uname -r` | grep snd /lib/modules/4.15.0-23-generic/kernel/sound/synth/emux/snd-emux-synth.ko /lib/modules/4.15.0-23-generic/kernel/sound/synth/snd-util-mem.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/pcsp/snd-pcsp.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/mpu401/snd-mpu401.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/mpu401/snd-mpu401-uart.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/snd-mtpav.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/snd-mts64.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/vx/snd-vx-lib.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/snd-aloop.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/opl3/snd-opl3-lib.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/opl3/snd-opl3-synth.ko ...and lots more $ lspci -v | grep -A7 -i "audio" 00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21) (prog-if 80) Subsystem: Dell Sunrise Point-LP HD Audio Flags: bus master, fast devsel, latency 32, IRQ 131 Memory at dc228000 (64-bit, non-prefetchable) [size=16K] Memory at dc20 (64-bit, non-prefetchable) [size=64K] Capabilities: Kernel driver in use: snd_hda_intel Kernel modules: snd_hda_intel, snd_soc_skl Sound settings still only list dummy output. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: pulseaudio 1:11.1-1ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18 Uname: Linux 4.15.0-23-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: ubuntu:GNOME Date: Wed Jul 11 18:44:06 2018 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-xenial-amd64-20160624-2 InstallationDate: Installed on 2017-05-11 (426 days ago) InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. SourcePackage: pulseaudio Symptom: audio UpgradeStatus: Upgraded to bionic on 2018-07-11 (0 days ago) dmi.bios.date: 01/18/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.3.2 dmi.board.name: 01KT0M dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.3.2:bd01/18/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn01KT0M:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9360 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1781294/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1781294] Re: No sound card detected by PulseAudio and ALSA, but is visible in lspci [Dell XPS 13 9360/9370]
I'm on this for more than two hours. Everything I try just fails, and every search I attempt results into outdated or non-working tips. I was able to get sound by adding myself to the audio group; now speaker-test -D sysdefault:CARD=PCH works, but PulseAudio stubbornly does not detect my device. Tried to delete ~/.config/pulse, tried to restart PulseAudio, attempted to get verbose logging, no useful information. pactl list and pavucontrol only show a NVIDIA HDMI audio, and a USB webcam, no onboard HDA Intel. Do I really need to get an external USB sound card for Ubuntu 18.10? This is a real deal breaker. We need a downgrade path if upgrade fails the system that hard, but there is no such thing, besides formatting and loosing all my settings. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1781294 Title: No sound card detected by PulseAudio and ALSA, but is visible in lspci [Dell XPS 13 9360/9370] Status in pulseaudio package in Ubuntu: Confirmed Bug description: This is 18.04 LTS but also occurred in 16.04 LTS. I have gone through the troubleshooting steps here: https://help.ubuntu.com/community/SoundTroubleshooting and have included some output of those diagnostic steps below: $ sudo aplay -l aplay: device_list:270: no soundcards found... $ find /lib/modules/`uname -r` | grep snd /lib/modules/4.15.0-23-generic/kernel/sound/synth/emux/snd-emux-synth.ko /lib/modules/4.15.0-23-generic/kernel/sound/synth/snd-util-mem.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/pcsp/snd-pcsp.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/mpu401/snd-mpu401.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/mpu401/snd-mpu401-uart.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/snd-mtpav.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/snd-mts64.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/vx/snd-vx-lib.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/snd-aloop.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/opl3/snd-opl3-lib.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/opl3/snd-opl3-synth.ko ...and lots more $ lspci -v | grep -A7 -i "audio" 00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21) (prog-if 80) Subsystem: Dell Sunrise Point-LP HD Audio Flags: bus master, fast devsel, latency 32, IRQ 131 Memory at dc228000 (64-bit, non-prefetchable) [size=16K] Memory at dc20 (64-bit, non-prefetchable) [size=64K] Capabilities: Kernel driver in use: snd_hda_intel Kernel modules: snd_hda_intel, snd_soc_skl Sound settings still only list dummy output. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: pulseaudio 1:11.1-1ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18 Uname: Linux 4.15.0-23-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: ubuntu:GNOME Date: Wed Jul 11 18:44:06 2018 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-xenial-amd64-20160624-2 InstallationDate: Installed on 2017-05-11 (426 days ago) InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. SourcePackage: pulseaudio Symptom: audio UpgradeStatus: Upgraded to bionic on 2018-07-11 (0 days ago) dmi.bios.date: 01/18/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.3.2 dmi.board.name: 01KT0M dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.3.2:bd01/18/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn01KT0M:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9360 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1781294/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
