[Desktop-packages] [Bug 1792843] Re: GDM lock screen will not accept credentials and then loses keyboard?

2018-09-17 Thread Graham Wheeler
Note: for now I have worked around this by preventing my console from
being locked when the display sleep kicks in. Not ideal but at least I
don't have to reboot after every sleep.

Also, probably not relevant, but this was happening before I switched to
bionic app sources (which I needed for some php apps).

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Title:
  GDM lock screen will not accept credentials and then loses keyboard?

Status in gnome-shell package in Ubuntu:
  Incomplete

Bug description:
  So yesterday I got the prompt to upgrade my 16LTS system to 18. This
  caused a number of issues, but the most frustrating issue out of many
  has to be this one.

  After a period of inactivity, the lock screen kicks in. When I then
  try to log in, using the correct password, I get a spinner for about
  10 seconds, the "Authentication error".

  After a couple of seconds "Authentication error" goes away but now it
  seems no keys are registering at all in the password field. I say "it
  seems" because I see no "*"s as I type, but I do see occasional
  prompts of "Authentication error" coming back, but I haven't
  pinpointed the circumstances - certainly not triggered by hitting
  ENTER, sometimes backspace? Not sure if it has anything to do with the
  keys.

  After this all I can do is log in over ssh and reboot; I'm basically
  locked out on the console.

  If I wait a while the keyboard does seem to come back but the problem
  is still there - my password is not accepted and then the keyboard
  again seems to do nothing for a while.

  This happens whether I have a USB keyboard connected or whether I am
  running Synergy and using a virtual keyboard. Mouse continues to work
  fine.

  Release and kernel: Ubuntu 18.04.1 LTS (GNU/Linux 4.15.0-34-generic x86_64)
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.3
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  DisplayManager: gdm3
  DistroRelease: Ubuntu 18.04
  GsettingsChanges:
   b'org.gnome.shell' b'favorite-apps' redacted by apport
   b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'"
  NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
  Package: gnome-shell 3.28.3-0ubuntu0.18.04.2
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 4.15.0-34.37-generic 4.15.18
  Tags: third-party-packages bionic
  Uname: Linux 4.15.0-34-generic x86_64
  UpgradeStatus: Upgraded to bionic on 2018-09-16 (0 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True

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[Desktop-packages] [Bug 1792843] ProcCpuinfoMinimal.txt

2018-09-17 Thread Graham Wheeler
apport information

** Attachment added: "ProcCpuinfoMinimal.txt"
   
https://bugs.launchpad.net/bugs/1792843/+attachment/5189875/+files/ProcCpuinfoMinimal.txt

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1792843

Title:
  GDM lock screen will not accept credentials and then loses keyboard?

Status in gnome-shell package in Ubuntu:
  Incomplete

Bug description:
  So yesterday I got the prompt to upgrade my 16LTS system to 18. This
  caused a number of issues, but the most frustrating issue out of many
  has to be this one.

  After a period of inactivity, the lock screen kicks in. When I then
  try to log in, using the correct password, I get a spinner for about
  10 seconds, the "Authentication error".

  After a couple of seconds "Authentication error" goes away but now it
  seems no keys are registering at all in the password field. I say "it
  seems" because I see no "*"s as I type, but I do see occasional
  prompts of "Authentication error" coming back, but I haven't
  pinpointed the circumstances - certainly not triggered by hitting
  ENTER, sometimes backspace? Not sure if it has anything to do with the
  keys.

  After this all I can do is log in over ssh and reboot; I'm basically
  locked out on the console.

  If I wait a while the keyboard does seem to come back but the problem
  is still there - my password is not accepted and then the keyboard
  again seems to do nothing for a while.

  This happens whether I have a USB keyboard connected or whether I am
  running Synergy and using a virtual keyboard. Mouse continues to work
  fine.

  Release and kernel: Ubuntu 18.04.1 LTS (GNU/Linux 4.15.0-34-generic x86_64)
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.3
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  DisplayManager: gdm3
  DistroRelease: Ubuntu 18.04
  GsettingsChanges:
   b'org.gnome.shell' b'favorite-apps' redacted by apport
   b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'"
  NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
  Package: gnome-shell 3.28.3-0ubuntu0.18.04.2
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 4.15.0-34.37-generic 4.15.18
  Tags: third-party-packages bionic
  Uname: Linux 4.15.0-34-generic x86_64
  UpgradeStatus: Upgraded to bionic on 2018-09-16 (0 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True

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[Desktop-packages] [Bug 1792843] ProcEnviron.txt

2018-09-17 Thread Graham Wheeler
apport information

** Attachment added: "ProcEnviron.txt"
   
https://bugs.launchpad.net/bugs/1792843/+attachment/5189876/+files/ProcEnviron.txt

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1792843

Title:
  GDM lock screen will not accept credentials and then loses keyboard?

Status in gnome-shell package in Ubuntu:
  Incomplete

Bug description:
  So yesterday I got the prompt to upgrade my 16LTS system to 18. This
  caused a number of issues, but the most frustrating issue out of many
  has to be this one.

  After a period of inactivity, the lock screen kicks in. When I then
  try to log in, using the correct password, I get a spinner for about
  10 seconds, the "Authentication error".

  After a couple of seconds "Authentication error" goes away but now it
  seems no keys are registering at all in the password field. I say "it
  seems" because I see no "*"s as I type, but I do see occasional
  prompts of "Authentication error" coming back, but I haven't
  pinpointed the circumstances - certainly not triggered by hitting
  ENTER, sometimes backspace? Not sure if it has anything to do with the
  keys.

  After this all I can do is log in over ssh and reboot; I'm basically
  locked out on the console.

  If I wait a while the keyboard does seem to come back but the problem
  is still there - my password is not accepted and then the keyboard
  again seems to do nothing for a while.

  This happens whether I have a USB keyboard connected or whether I am
  running Synergy and using a virtual keyboard. Mouse continues to work
  fine.

  Release and kernel: Ubuntu 18.04.1 LTS (GNU/Linux 4.15.0-34-generic x86_64)
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.3
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  DisplayManager: gdm3
  DistroRelease: Ubuntu 18.04
  GsettingsChanges:
   b'org.gnome.shell' b'favorite-apps' redacted by apport
   b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'"
  NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
  Package: gnome-shell 3.28.3-0ubuntu0.18.04.2
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 4.15.0-34.37-generic 4.15.18
  Tags: third-party-packages bionic
  Uname: Linux 4.15.0-34-generic x86_64
  UpgradeStatus: Upgraded to bionic on 2018-09-16 (0 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 1792843] Re: GDM lock screen will not accept credentials and then loses keyboard?

2018-09-17 Thread Graham Wheeler
apport information

** Tags added: apport-collected bionic third-party-packages

** Description changed:

  So yesterday I got the prompt to upgrade my 16LTS system to 18. This
  caused a number of issues, but the most frustrating issue out of many
  has to be this one.
  
  After a period of inactivity, the lock screen kicks in. When I then try
  to log in, using the correct password, I get a spinner for about 10
  seconds, the "Authentication error".
  
  After a couple of seconds "Authentication error" goes away but now it
  seems no keys are registering at all in the password field. I say "it
  seems" because I see no "*"s as I type, but I do see occasional prompts
  of "Authentication error" coming back, but I haven't pinpointed the
  circumstances - certainly not triggered by hitting ENTER, sometimes
  backspace? Not sure if it has anything to do with the keys.
  
  After this all I can do is log in over ssh and reboot; I'm basically
  locked out on the console.
  
  If I wait a while the keyboard does seem to come back but the problem is
  still there - my password is not accepted and then the keyboard again
  seems to do nothing for a while.
  
  This happens whether I have a USB keyboard connected or whether I am
  running Synergy and using a virtual keyboard. Mouse continues to work
  fine.
  
- Release and kernel: Ubuntu 18.04.1 LTS (GNU/Linux 4.15.0-34-generic
- x86_64)
+ Release and kernel: Ubuntu 18.04.1 LTS (GNU/Linux 4.15.0-34-generic x86_64)
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.9-0ubuntu7.3
+ Architecture: amd64
+ CurrentDesktop: ubuntu:GNOME
+ DisplayManager: gdm3
+ DistroRelease: Ubuntu 18.04
+ GsettingsChanges:
+  b'org.gnome.shell' b'favorite-apps' redacted by apport
+  b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'"
+ NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
+ Package: gnome-shell 3.28.3-0ubuntu0.18.04.2
+ PackageArchitecture: amd64
+ ProcVersionSignature: Ubuntu 4.15.0-34.37-generic 4.15.18
+ Tags: third-party-packages bionic
+ Uname: Linux 4.15.0-34-generic x86_64
+ UpgradeStatus: Upgraded to bionic on 2018-09-16 (0 days ago)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True

** Attachment added: "Dependencies.txt"
   
https://bugs.launchpad.net/bugs/1792843/+attachment/5189874/+files/Dependencies.txt

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1792843

Title:
  GDM lock screen will not accept credentials and then loses keyboard?

Status in gnome-shell package in Ubuntu:
  Incomplete

Bug description:
  So yesterday I got the prompt to upgrade my 16LTS system to 18. This
  caused a number of issues, but the most frustrating issue out of many
  has to be this one.

  After a period of inactivity, the lock screen kicks in. When I then
  try to log in, using the correct password, I get a spinner for about
  10 seconds, the "Authentication error".

  After a couple of seconds "Authentication error" goes away but now it
  seems no keys are registering at all in the password field. I say "it
  seems" because I see no "*"s as I type, but I do see occasional
  prompts of "Authentication error" coming back, but I haven't
  pinpointed the circumstances - certainly not triggered by hitting
  ENTER, sometimes backspace? Not sure if it has anything to do with the
  keys.

  After this all I can do is log in over ssh and reboot; I'm basically
  locked out on the console.

  If I wait a while the keyboard does seem to come back but the problem
  is still there - my password is not accepted and then the keyboard
  again seems to do nothing for a while.

  This happens whether I have a USB keyboard connected or whether I am
  running Synergy and using a virtual keyboard. Mouse continues to work
  fine.

  Release and kernel: Ubuntu 18.04.1 LTS (GNU/Linux 4.15.0-34-generic x86_64)
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.3
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  DisplayManager: gdm3
  DistroRelease: Ubuntu 18.04
  GsettingsChanges:
   b'org.gnome.shell' b'favorite-apps' redacted by apport
   b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'"
  NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
  Package: gnome-shell 3.28.3-0ubuntu0.18.04.2
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 4.15.0-34.37-generic 4.15.18
  Tags: third-party-packages bionic
  Uname: Linux 4.15.0-34-generic x86_64
  UpgradeStatus: Upgraded to bionic on 2018-09-16 (0 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 1792843] Re: GDM lock screen will not accept credentials and then loses keyboard?

2018-09-16 Thread Graham Wheeler
** Description changed:

- So yesterday I got the prompt to upgrade my 16LTS system to 18. Man am I
- sorry I went ahead with this; I am in a world of hurt. But the most
- frustrating issue out of many has to be this one.
+ So yesterday I got the prompt to upgrade my 16LTS system to 18. This
+ caused a number of issues, but the most frustrating issue out of many
+ has to be this one.
  
  After a period of inactivity, the lock screen kicks in. When I then try
  to log in, using the correct password, I get a spinner for about 10
  seconds, the "Authentication error".
  
  After a couple of seconds "Authentication error" goes away but now it
  seems no keys are registering at all in the password field. I say "it
  seems" because I see no "*"s as I type, but I do see occasional prompts
  of "Authentication error" coming back, but I haven't pinpointed the
  circumstances - certainly not triggered by hitting ENTER, sometimes
  backspace? Not sure if it has anything to do with the keys.
  
  After this all I can do is log in over ssh and reboot; I'm basically
  locked out on the console.
  
+ If I wait a while the keyboard does seem to come back but the problem is
+ still there - my password is not accepted and then the keyboard again
+ seems to do nothing for a while.
+ 
  This happens whether I have a USB keyboard connected or whether I am
  running Synergy and using a virtual keyboard. Mouse continues to work
  fine.
  
  Release and kernel: Ubuntu 18.04.1 LTS (GNU/Linux 4.15.0-34-generic
  x86_64)

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1792843

Title:
  GDM lock screen will not accept credentials and then loses keyboard?

Status in gnome-shell package in Ubuntu:
  New

Bug description:
  So yesterday I got the prompt to upgrade my 16LTS system to 18. This
  caused a number of issues, but the most frustrating issue out of many
  has to be this one.

  After a period of inactivity, the lock screen kicks in. When I then
  try to log in, using the correct password, I get a spinner for about
  10 seconds, the "Authentication error".

  After a couple of seconds "Authentication error" goes away but now it
  seems no keys are registering at all in the password field. I say "it
  seems" because I see no "*"s as I type, but I do see occasional
  prompts of "Authentication error" coming back, but I haven't
  pinpointed the circumstances - certainly not triggered by hitting
  ENTER, sometimes backspace? Not sure if it has anything to do with the
  keys.

  After this all I can do is log in over ssh and reboot; I'm basically
  locked out on the console.

  If I wait a while the keyboard does seem to come back but the problem
  is still there - my password is not accepted and then the keyboard
  again seems to do nothing for a while.

  This happens whether I have a USB keyboard connected or whether I am
  running Synergy and using a virtual keyboard. Mouse continues to work
  fine.

  Release and kernel: Ubuntu 18.04.1 LTS (GNU/Linux 4.15.0-34-generic
  x86_64)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1792843/+subscriptions

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[Desktop-packages] [Bug 1792843] Re: GDM lock screen will not accept credentials and then loses keyboard?

2018-09-16 Thread Graham Wheeler
A bit more about this - if I wait a while the keyboard does seem to come
back but the problem is still there - my password is not accepted and
then the keyboard does nothing for a while.

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1792843

Title:
  GDM lock screen will not accept credentials and then loses keyboard?

Status in gnome-shell package in Ubuntu:
  New

Bug description:
  So yesterday I got the prompt to upgrade my 16LTS system to 18. Man am
  I sorry I went ahead with this; I am in a world of hurt. But the most
  frustrating issue out of many has to be this one.

  After a period of inactivity, the lock screen kicks in. When I then
  try to log in, using the correct password, I get a spinner for about
  10 seconds, the "Authentication error".

  After a couple of seconds "Authentication error" goes away but now it
  seems no keys are registering at all in the password field. I say "it
  seems" because I see no "*"s as I type, but I do see occasional
  prompts of "Authentication error" coming back, but I haven't
  pinpointed the circumstances - certainly not triggered by hitting
  ENTER, sometimes backspace? Not sure if it has anything to do with the
  keys.

  After this all I can do is log in over ssh and reboot; I'm basically
  locked out on the console.

  This happens whether I have a USB keyboard connected or whether I am
  running Synergy and using a virtual keyboard. Mouse continues to work
  fine.

  Release and kernel: Ubuntu 18.04.1 LTS (GNU/Linux 4.15.0-34-generic
  x86_64)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1792843/+subscriptions

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[Desktop-packages] [Bug 1792843] [NEW] GDM lock screen will not accept credentials and then loses keyboard?

2018-09-16 Thread Graham Wheeler
Public bug reported:

So yesterday I got the prompt to upgrade my 16LTS system to 18. Man am I
sorry I went ahead with this; I am in a world of hurt. But the most
frustrating issue out of many has to be this one.

After a period of inactivity, the lock screen kicks in. When I then try
to log in, using the correct password, I get a spinner for about 10
seconds, the "Authentication error".

After a couple of seconds "Authentication error" goes away but now it
seems no keys are registering at all in the password field. I say "it
seems" because I see no "*"s as I type, but I do see occasional prompts
of "Authentication error" coming back, but I haven't pinpointed the
circumstances - certainly not triggered by hitting ENTER, sometimes
backspace? Not sure if it has anything to do with the keys.

After this all I can do is log in over ssh and reboot; I'm basically
locked out on the console.

This happens whether I have a USB keyboard connected or whether I am
running Synergy and using a virtual keyboard. Mouse continues to work
fine.

Release and kernel: Ubuntu 18.04.1 LTS (GNU/Linux 4.15.0-34-generic
x86_64)

** Affects: gnome-shell (Ubuntu)
 Importance: Undecided
 Status: New

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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1792843

Title:
  GDM lock screen will not accept credentials and then loses keyboard?

Status in gnome-shell package in Ubuntu:
  New

Bug description:
  So yesterday I got the prompt to upgrade my 16LTS system to 18. Man am
  I sorry I went ahead with this; I am in a world of hurt. But the most
  frustrating issue out of many has to be this one.

  After a period of inactivity, the lock screen kicks in. When I then
  try to log in, using the correct password, I get a spinner for about
  10 seconds, the "Authentication error".

  After a couple of seconds "Authentication error" goes away but now it
  seems no keys are registering at all in the password field. I say "it
  seems" because I see no "*"s as I type, but I do see occasional
  prompts of "Authentication error" coming back, but I haven't
  pinpointed the circumstances - certainly not triggered by hitting
  ENTER, sometimes backspace? Not sure if it has anything to do with the
  keys.

  After this all I can do is log in over ssh and reboot; I'm basically
  locked out on the console.

  This happens whether I have a USB keyboard connected or whether I am
  running Synergy and using a virtual keyboard. Mouse continues to work
  fine.

  Release and kernel: Ubuntu 18.04.1 LTS (GNU/Linux 4.15.0-34-generic
  x86_64)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1792843/+subscriptions

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