Re: [Desktop-packages] [Bug 1575078] Re: [XPS 15 9550, Realtek ALC3266] Headphone jack stops working after a while

2017-11-13 Thread Kasey Erickson
When I upgraded to 17.10 I made sure it was a fresh install, not an
in-place upgrade.  Sometimes broken configurations are left over when
upgrading in place.


On Mon, Nov 13, 2017 at 3:50 AM, Alexander Adam <1575...@bugs.launchpad.net>
wrote:

> I can't confirm what Kasey (kasey-erickson) wrote: issue still appears in
> Ubuntu 17.10.
> I upgraded from 17.04. So if it really should be fixed in 17.10 I'm very
> open to hints for particular config purges/reinstallations or actually
> anything that could help.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1575078
>
> Title:
>   [XPS 15 9550, Realtek ALC3266] Headphone jack stops working after a
>   while
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+
> bug/1575078/+subscriptions
>

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1575078

Title:
  [XPS 15 9550, Realtek ALC3266] Headphone jack stops working after a
  while

Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  I'm experiencing a strange behavior with a headphone jack on my
  laptop.

  I have an external audio speaker connected to it. When I disconnect the 
speaker and reconnect it again it stops working.
  Even more, laptop audio stops working too. And after the reboot, I don't even 
see any of the audio devices.

  I've googled a lot and tried different fixes from forums with no luck.
  After a while, I've accidentally discovered that putting the laptop to
  the sleep mode and rebooting system after brings audio back to live.
  Even more, if speakers were attached during this sleep-reboot
  procedure, they are starting to work as well.

  However, after the next reboot speakers are not working again. And if
  I will plug them out and in - problem with completely missing audio
  returns.

  P.S. I'm using laptop-mode-tools package on my laptop. Recovery after
  hibernation made me believe that it's somehow related. But after
  uninstalling this package nothing really changed.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
  Uname: Linux 4.4.0-21-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/pcmC0D0p:   kop3224 F...m pulseaudio
   /dev/snd/controlC0:  kop3224 F pulseaudio
  CurrentDesktop: Unity
  Date: Tue Apr 26 12:17:03 2016
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2016-04-22 (3 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 
(20160420.1)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_Card: Встроенное аудио - HDA Intel PCH
  Symptom_Jack: Black Headphone Out, Left
  Symptom_Type: Sound works for a while, then breaks
  Title: [XPS 15 9550, Realtek ALC3266, Black Headphone Out, Left] fails after 
a while
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/07/2016
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 01.02.00
  dmi.board.name: 0N7TVV
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr01.02.00:bd04/07/2016:svnDellInc.:pnXPS159550:pvr:rvnDellInc.:rn0N7TVV:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: XPS 15 9550
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1575078/+subscriptions

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Re: [Desktop-packages] [Bug 1575078] Re: [XPS 15 9550, Realtek ALC3266] Headphone jack stops working after a while

2017-10-03 Thread Kasey Erickson
I recently updated my system to ubuntu 17.10 daily build on 9/25.  The
audio port works perfectly without any modifications to the stock install.


On Mon, Oct 2, 2017 at 8:33 PM, David H. Wilkins <1575...@bugs.launchpad.net
> wrote:

> Solved?
>
> Thanks for this forum Ubuntu.   I'm a Fedora user, but I frequently find
> solutions here
>
> I have an XPS 9550 along with the issue of the headphone microphone not
> working. I changed /etc/modprobe.d/alsa.conf from:
>
> options snd-hda-intel single_cmd=1 probe_mask=1 model=dell-headset-multi
>
> to:
>
> options snd-hda-intel single_cmd=1 probe_mask=1 model=headset-mic
>
> And now my headphone microphone works.   There is no annoying popup when
> you plug in the headphones either.  Hopefully this helps someone.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1575078
>
> Title:
>   [XPS 15 9550, Realtek ALC3266] Headphone jack stops working after a
>   while
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+
> bug/1575078/+subscriptions
>

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1575078

Title:
  [XPS 15 9550, Realtek ALC3266] Headphone jack stops working after a
  while

Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  I'm experiencing a strange behavior with a headphone jack on my
  laptop.

  I have an external audio speaker connected to it. When I disconnect the 
speaker and reconnect it again it stops working.
  Even more, laptop audio stops working too. And after the reboot, I don't even 
see any of the audio devices.

  I've googled a lot and tried different fixes from forums with no luck.
  After a while, I've accidentally discovered that putting the laptop to
  the sleep mode and rebooting system after brings audio back to live.
  Even more, if speakers were attached during this sleep-reboot
  procedure, they are starting to work as well.

  However, after the next reboot speakers are not working again. And if
  I will plug them out and in - problem with completely missing audio
  returns.

  P.S. I'm using laptop-mode-tools package on my laptop. Recovery after
  hibernation made me believe that it's somehow related. But after
  uninstalling this package nothing really changed.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
  Uname: Linux 4.4.0-21-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/pcmC0D0p:   kop3224 F...m pulseaudio
   /dev/snd/controlC0:  kop3224 F pulseaudio
  CurrentDesktop: Unity
  Date: Tue Apr 26 12:17:03 2016
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2016-04-22 (3 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 
(20160420.1)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_Card: Встроенное аудио - HDA Intel PCH
  Symptom_Jack: Black Headphone Out, Left
  Symptom_Type: Sound works for a while, then breaks
  Title: [XPS 15 9550, Realtek ALC3266, Black Headphone Out, Left] fails after 
a while
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/07/2016
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 01.02.00
  dmi.board.name: 0N7TVV
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr01.02.00:bd04/07/2016:svnDellInc.:pnXPS159550:pvr:rvnDellInc.:rn0N7TVV:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: XPS 15 9550
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1575078/+subscriptions

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Re: [Desktop-packages] [Bug 1575078] Re: [XPS 15 9550, Realtek ALC3266] Headphone jack stops working after a while

2017-02-28 Thread Kasey Erickson
Bart van Deenan's solution worked perfectly for me!  Thank you!

Ubuntu 16.10
uname: 4.8.0-39-generic #42-Ubuntu SMP Mon Feb 20 11:47:27 UTC 2017 x86_64
x86_64 x86_64 GNU/Linux

On Sun, Feb 26, 2017 at 12:12 PM, Bart van Deenen <
1575...@bugs.launchpad.net> wrote:

> I created /etc/modprobe.d/alsa.conf containing:
> options snd-hda-intel single_cmd=1 probe_mask=1 model=dell-headset-multi
>
> Now it works fine, plug headset in, take it out no problem.
>
> uname -a
> Linux deene500-xps 4.9.11_1 #1 SMP PREEMPT Sun Feb 19 01:13:39 UTC 2017
> x86_64 GNU/Linux
>
> I don't know if the microphone works, but that's not a concern of me on
> this laptop.
>
> laptop Dell XPS-15 9550
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1575078
>
> Title:
>   [XPS 15 9550, Realtek ALC3266] Headphone jack stops working after a
>   while
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+
> bug/1575078/+subscriptions
>

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1575078

Title:
  [XPS 15 9550, Realtek ALC3266] Headphone jack stops working after a
  while

Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  I'm experiencing a strange behavior with a headphone jack on my
  laptop.

  I have an external audio speaker connected to it. When I disconnect the 
speaker and reconnect it again it stops working.
  Even more, laptop audio stops working too. And after the reboot, I don't even 
see any of the audio devices.

  I've googled a lot and tried different fixes from forums with no luck.
  After a while, I've accidentally discovered that putting the laptop to
  the sleep mode and rebooting system after brings audio back to live.
  Even more, if speakers were attached during this sleep-reboot
  procedure, they are starting to work as well.

  However, after the next reboot speakers are not working again. And if
  I will plug them out and in - problem with completely missing audio
  returns.

  P.S. I'm using laptop-mode-tools package on my laptop. Recovery after
  hibernation made me believe that it's somehow related. But after
  uninstalling this package nothing really changed.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
  Uname: Linux 4.4.0-21-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/pcmC0D0p:   kop3224 F...m pulseaudio
   /dev/snd/controlC0:  kop3224 F pulseaudio
  CurrentDesktop: Unity
  Date: Tue Apr 26 12:17:03 2016
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2016-04-22 (3 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 
(20160420.1)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_Card: Встроенное аудио - HDA Intel PCH
  Symptom_Jack: Black Headphone Out, Left
  Symptom_Type: Sound works for a while, then breaks
  Title: [XPS 15 9550, Realtek ALC3266, Black Headphone Out, Left] fails after 
a while
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/07/2016
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 01.02.00
  dmi.board.name: 0N7TVV
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr01.02.00:bd04/07/2016:svnDellInc.:pnXPS159550:pvr:rvnDellInc.:rn0N7TVV:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: XPS 15 9550
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1575078/+subscriptions

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[Desktop-packages] [Bug 1575078] Re: [XPS 15 9550, Realtek ALC3266] Headphone jack stops working after a while

2016-12-06 Thread Kasey Erickson
XPS 15 9550
Ubuntu 16.10
BIOS: 1.2.16

I have this same issue.  Suspending and un-suspending works for me.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1575078

Title:
  [XPS 15 9550, Realtek ALC3266] Headphone jack stops working after a
  while

Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  I'm experiencing a strange behavior with a headphone jack on my
  laptop.

  I have an external audio speaker connected to it. When I disconnect the 
speaker and reconnect it again it stops working.
  Even more, laptop audio stops working too. And after the reboot, I don't even 
see any of the audio devices.

  I've googled a lot and tried different fixes from forums with no luck.
  After a while, I've accidentally discovered that putting the laptop to
  the sleep mode and rebooting system after brings audio back to live.
  Even more, if speakers were attached during this sleep-reboot
  procedure, they are starting to work as well.

  However, after the next reboot speakers are not working again. And if
  I will plug them out and in - problem with completely missing audio
  returns.

  P.S. I'm using laptop-mode-tools package on my laptop. Recovery after
  hibernation made me believe that it's somehow related. But after
  uninstalling this package nothing really changed.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
  Uname: Linux 4.4.0-21-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/pcmC0D0p:   kop3224 F...m pulseaudio
   /dev/snd/controlC0:  kop3224 F pulseaudio
  CurrentDesktop: Unity
  Date: Tue Apr 26 12:17:03 2016
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2016-04-22 (3 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 
(20160420.1)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_Card: Встроенное аудио - HDA Intel PCH
  Symptom_Jack: Black Headphone Out, Left
  Symptom_Type: Sound works for a while, then breaks
  Title: [XPS 15 9550, Realtek ALC3266, Black Headphone Out, Left] fails after 
a while
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/07/2016
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 01.02.00
  dmi.board.name: 0N7TVV
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr01.02.00:bd04/07/2016:svnDellInc.:pnXPS159550:pvr:rvnDellInc.:rn0N7TVV:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: XPS 15 9550
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1575078/+subscriptions

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