[Desktop-packages] [Bug 1914147]
Comment on attachment 9197123
Bug 1679933 - Call EnsureNSSInitializedChromeOrContent() during nsHttpHandler
initialization
### ESR Uplift Approval Request
* **If this is not a sec:{high,crit} bug, please state case for ESR
consideration**: Firefox could freeze on start up.
* **User impact if declined**: Firefox could freeze on start up.
* **Fix Landed on Version**: 86
* **Risk to taking this patch**: Low
* **Why is the change risky/not risky? (and alternatives if risky)**: The patch
is already verified on 86.
* **String or UUID changes made by this patch**: N/A
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https://bugs.launchpad.net/bugs/1914147
Title:
[upstream] Firefox 85 hangs at startup
Status in Mozilla Firefox:
Fix Released
Status in firefox package in Ubuntu:
Fix Released
Bug description:
Today I have received a security upgrade for kubuntu 20.04 including
firefox 85. Unfortunately, this version of firefox appears to hang at
start unless it is started passing an url. Namely:
firefox
hangs, while
firefox lwn.net
does not hang.
I have quickly tried working with a clean profile and firefox 85 seems
to start fine with that. Yet, the profile is not broken: if I
downgrade to firefox 84 and restore my profile from a backup, then
firefox 84 works just fine.
So the issue seems to be that firefox 85 has issues in working with
profiles that are totally fine with firefox 84. This breaks migration
from firefox 84 to firefox 85.
Issue is totally reproducible:
downgrade to firefox 84
restore profile from firefox 84 from backup
work with firefox 84 (OK)
upgrade to firefox 85
try to work with firefox 85 (KO)
Please consider that having to reset a profile is a form of data loss.
In a modern browser, the profile includes extensions, passwords, data
from web apps and more.
Because this bug makes it impossible to apply a security update
(firefox 85 is marked as such and shipped via the security channel),
this bug is particularly serious.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: firefox 84.0.2+build1-0ubuntu0.20.04.1
ProcVersionSignature: Ubuntu 5.8.0-41.46~20.04.1-generic 5.8.18
Uname: Linux 5.8.0-41-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.11-0ubuntu27.14
Architecture: amd64
AudioDevicesInUse:
USERPID ACCESS COMMAND
/dev/snd/controlC0: callegar 1454 F pulseaudio
BuildID: 20210105180113
CasperMD5CheckResult: skip
Channel: Unavailable
CurrentDesktop: KDE
Date: Tue Feb 2 00:52:23 2021
EcryptfsInUse: Yes
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IncompatibleExtensions: Unavailable (corrupt or non-existant
compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2020-02-16 (351 days ago)
InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
IpRoute:
default via 192.168.10.1 dev wlan0 proto dhcp metric 600
169.254.0.0/16 dev wlan0 scope link metric 1000
192.168.10.0/24 dev wlan0 proto kernel scope link src 192.168.10.116 metric
600
Locales: extensions.sqlite corrupt or missing
PrefErrors: Unexpected character ',' before close parenthesis @
/usr/lib/firefox/omni.ja:greprefs.js:354
PrefSources: prefs.js
Profiles: Profile0 (Default) - LastVersion=84.0.2/20210105180113
RunningIncompatibleAddons: False
SourcePackage: firefox
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: Upgraded to focal on 2020-05-23 (254 days ago)
dmi.bios.date: 10/02/2019
dmi.bios.release: 7.4
dmi.bios.vendor: INSYDE Corp.
dmi.bios.version: 1.07.04RTR1
dmi.board.asset.tag: Tag 12345
dmi.board.name: N141CU
dmi.board.vendor: SCHENKER
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Notebook
dmi.chassis.version: N/A
dmi.ec.firmware.release: 7.2
dmi.modalias:
dmi:bvnINSYDECorp.:bvr1.07.04RTR1:bd10/02/2019:br7.4:efr7.2:svnSCHENKER:pnSCHENKER_SLIM14_SSL14L19:pvrNotApplicable:rvnSCHENKER:rnN141CU:rvrNotApplicable:cvnNotebook:ct10:cvrN/A:
dmi.product.family: Not Applicable
dmi.product.name: SCHENKER_SLIM14_SSL14L19
dmi.product.sku: Not Applicable
dmi.product.version: Not Applicable
dmi.sys.vendor: SCHENKER
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[Desktop-packages] [Bug 1914147]
(In reply to Ryan VanderMeulen [:RyanVM] from comment #27) > Is this worth taking on ESR78 to be safe? OK, let's uplift this to ESR78 for safe. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1914147 Title: [upstream] Firefox 85 hangs at startup Status in Mozilla Firefox: Fix Released Status in firefox package in Ubuntu: Fix Released Bug description: Today I have received a security upgrade for kubuntu 20.04 including firefox 85. Unfortunately, this version of firefox appears to hang at start unless it is started passing an url. Namely: firefox hangs, while firefox lwn.net does not hang. I have quickly tried working with a clean profile and firefox 85 seems to start fine with that. Yet, the profile is not broken: if I downgrade to firefox 84 and restore my profile from a backup, then firefox 84 works just fine. So the issue seems to be that firefox 85 has issues in working with profiles that are totally fine with firefox 84. This breaks migration from firefox 84 to firefox 85. Issue is totally reproducible: downgrade to firefox 84 restore profile from firefox 84 from backup work with firefox 84 (OK) upgrade to firefox 85 try to work with firefox 85 (KO) Please consider that having to reset a profile is a form of data loss. In a modern browser, the profile includes extensions, passwords, data from web apps and more. Because this bug makes it impossible to apply a security update (firefox 85 is marked as such and shipped via the security channel), this bug is particularly serious. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: firefox 84.0.2+build1-0ubuntu0.20.04.1 ProcVersionSignature: Ubuntu 5.8.0-41.46~20.04.1-generic 5.8.18 Uname: Linux 5.8.0-41-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: callegar 1454 F pulseaudio BuildID: 20210105180113 CasperMD5CheckResult: skip Channel: Unavailable CurrentDesktop: KDE Date: Tue Feb 2 00:52:23 2021 EcryptfsInUse: Yes Extensions: extensions.sqlite corrupt or missing ForcedLayersAccel: False IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) InstallationDate: Installed on 2020-02-16 (351 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) IpRoute: default via 192.168.10.1 dev wlan0 proto dhcp metric 600 169.254.0.0/16 dev wlan0 scope link metric 1000 192.168.10.0/24 dev wlan0 proto kernel scope link src 192.168.10.116 metric 600 Locales: extensions.sqlite corrupt or missing PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:354 PrefSources: prefs.js Profiles: Profile0 (Default) - LastVersion=84.0.2/20210105180113 RunningIncompatibleAddons: False SourcePackage: firefox Themes: extensions.sqlite corrupt or missing UpgradeStatus: Upgraded to focal on 2020-05-23 (254 days ago) dmi.bios.date: 10/02/2019 dmi.bios.release: 7.4 dmi.bios.vendor: INSYDE Corp. dmi.bios.version: 1.07.04RTR1 dmi.board.asset.tag: Tag 12345 dmi.board.name: N141CU dmi.board.vendor: SCHENKER dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Notebook dmi.chassis.version: N/A dmi.ec.firmware.release: 7.2 dmi.modalias: dmi:bvnINSYDECorp.:bvr1.07.04RTR1:bd10/02/2019:br7.4:efr7.2:svnSCHENKER:pnSCHENKER_SLIM14_SSL14L19:pvrNotApplicable:rvnSCHENKER:rnN141CU:rvrNotApplicable:cvnNotebook:ct10:cvrN/A: dmi.product.family: Not Applicable dmi.product.name: SCHENKER_SLIM14_SSL14L19 dmi.product.sku: Not Applicable dmi.product.version: Not Applicable dmi.sys.vendor: SCHENKER To manage notifications about this bug go to: https://bugs.launchpad.net/firefox/+bug/1914147/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1914147]
(In reply to Kershaw Chang [:kershaw] from comment #22) > (In reply to Julien Cristau [:jcristau] from comment #21) > > Do we know when/why this started? Any idea how many users may have been > > affected, and why? > I think the code that triggers this deadlock was in bug 1325341 (since the lock is `mRCWNLock`), so it has been there for years. I think it's probably some recent changes that affect the thread timings and make this deadlock happen more often. Unfortunately, I can't tell how many users are affected, since it's all about timing to hit this. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1914147 Title: [upstream] Firefox 85 hangs at startup Status in Mozilla Firefox: Fix Released Status in firefox package in Ubuntu: In Progress Bug description: Today I have received a security upgrade for kubuntu 20.04 including firefox 85. Unfortunately, this version of firefox appears to hang at start unless it is started passing an url. Namely: firefox hangs, while firefox lwn.net does not hang. I have quickly tried working with a clean profile and firefox 85 seems to start fine with that. Yet, the profile is not broken: if I downgrade to firefox 84 and restore my profile from a backup, then firefox 84 works just fine. So the issue seems to be that firefox 85 has issues in working with profiles that are totally fine with firefox 84. This breaks migration from firefox 84 to firefox 85. Issue is totally reproducible: downgrade to firefox 84 restore profile from firefox 84 from backup work with firefox 84 (OK) upgrade to firefox 85 try to work with firefox 85 (KO) Please consider that having to reset a profile is a form of data loss. In a modern browser, the profile includes extensions, passwords, data from web apps and more. Because this bug makes it impossible to apply a security update (firefox 85 is marked as such and shipped via the security channel), this bug is particularly serious. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: firefox 84.0.2+build1-0ubuntu0.20.04.1 ProcVersionSignature: Ubuntu 5.8.0-41.46~20.04.1-generic 5.8.18 Uname: Linux 5.8.0-41-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: callegar 1454 F pulseaudio BuildID: 20210105180113 CasperMD5CheckResult: skip Channel: Unavailable CurrentDesktop: KDE Date: Tue Feb 2 00:52:23 2021 EcryptfsInUse: Yes Extensions: extensions.sqlite corrupt or missing ForcedLayersAccel: False IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) InstallationDate: Installed on 2020-02-16 (351 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) IpRoute: default via 192.168.10.1 dev wlan0 proto dhcp metric 600 169.254.0.0/16 dev wlan0 scope link metric 1000 192.168.10.0/24 dev wlan0 proto kernel scope link src 192.168.10.116 metric 600 Locales: extensions.sqlite corrupt or missing PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:354 PrefSources: prefs.js Profiles: Profile0 (Default) - LastVersion=84.0.2/20210105180113 RunningIncompatibleAddons: False SourcePackage: firefox Themes: extensions.sqlite corrupt or missing UpgradeStatus: Upgraded to focal on 2020-05-23 (254 days ago) dmi.bios.date: 10/02/2019 dmi.bios.release: 7.4 dmi.bios.vendor: INSYDE Corp. dmi.bios.version: 1.07.04RTR1 dmi.board.asset.tag: Tag 12345 dmi.board.name: N141CU dmi.board.vendor: SCHENKER dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Notebook dmi.chassis.version: N/A dmi.ec.firmware.release: 7.2 dmi.modalias: dmi:bvnINSYDECorp.:bvr1.07.04RTR1:bd10/02/2019:br7.4:efr7.2:svnSCHENKER:pnSCHENKER_SLIM14_SSL14L19:pvrNotApplicable:rvnSCHENKER:rnN141CU:rvrNotApplicable:cvnNotebook:ct10:cvrN/A: dmi.product.family: Not Applicable dmi.product.name: SCHENKER_SLIM14_SSL14L19 dmi.product.sku: Not Applicable dmi.product.version: Not Applicable dmi.sys.vendor: SCHENKER To manage notifications about this bug go to: https://bugs.launchpad.net/firefox/+bug/1914147/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1914147]
(In reply to Julien Cristau [:jcristau] from comment #21) > Do we know when/why this started? Any idea how many users may have been > affected, and why? I think the code that triggers this deadlock was in bug 1325341 (since the lock is `mRCWNLock`), so it has been there for years. I think it's probably some recent changes that change the thread timings and make this deadlock happen more often. Unfortunately, I can't tell how many users are affected, since it's all about timing to hit this. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1914147 Title: [upstream] Firefox 85 hangs at startup Status in Mozilla Firefox: Fix Released Status in firefox package in Ubuntu: In Progress Bug description: Today I have received a security upgrade for kubuntu 20.04 including firefox 85. Unfortunately, this version of firefox appears to hang at start unless it is started passing an url. Namely: firefox hangs, while firefox lwn.net does not hang. I have quickly tried working with a clean profile and firefox 85 seems to start fine with that. Yet, the profile is not broken: if I downgrade to firefox 84 and restore my profile from a backup, then firefox 84 works just fine. So the issue seems to be that firefox 85 has issues in working with profiles that are totally fine with firefox 84. This breaks migration from firefox 84 to firefox 85. Issue is totally reproducible: downgrade to firefox 84 restore profile from firefox 84 from backup work with firefox 84 (OK) upgrade to firefox 85 try to work with firefox 85 (KO) Please consider that having to reset a profile is a form of data loss. In a modern browser, the profile includes extensions, passwords, data from web apps and more. Because this bug makes it impossible to apply a security update (firefox 85 is marked as such and shipped via the security channel), this bug is particularly serious. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: firefox 84.0.2+build1-0ubuntu0.20.04.1 ProcVersionSignature: Ubuntu 5.8.0-41.46~20.04.1-generic 5.8.18 Uname: Linux 5.8.0-41-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: callegar 1454 F pulseaudio BuildID: 20210105180113 CasperMD5CheckResult: skip Channel: Unavailable CurrentDesktop: KDE Date: Tue Feb 2 00:52:23 2021 EcryptfsInUse: Yes Extensions: extensions.sqlite corrupt or missing ForcedLayersAccel: False IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) InstallationDate: Installed on 2020-02-16 (351 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) IpRoute: default via 192.168.10.1 dev wlan0 proto dhcp metric 600 169.254.0.0/16 dev wlan0 scope link metric 1000 192.168.10.0/24 dev wlan0 proto kernel scope link src 192.168.10.116 metric 600 Locales: extensions.sqlite corrupt or missing PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:354 PrefSources: prefs.js Profiles: Profile0 (Default) - LastVersion=84.0.2/20210105180113 RunningIncompatibleAddons: False SourcePackage: firefox Themes: extensions.sqlite corrupt or missing UpgradeStatus: Upgraded to focal on 2020-05-23 (254 days ago) dmi.bios.date: 10/02/2019 dmi.bios.release: 7.4 dmi.bios.vendor: INSYDE Corp. dmi.bios.version: 1.07.04RTR1 dmi.board.asset.tag: Tag 12345 dmi.board.name: N141CU dmi.board.vendor: SCHENKER dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Notebook dmi.chassis.version: N/A dmi.ec.firmware.release: 7.2 dmi.modalias: dmi:bvnINSYDECorp.:bvr1.07.04RTR1:bd10/02/2019:br7.4:efr7.2:svnSCHENKER:pnSCHENKER_SLIM14_SSL14L19:pvrNotApplicable:rvnSCHENKER:rnN141CU:rvrNotApplicable:cvnNotebook:ct10:cvrN/A: dmi.product.family: Not Applicable dmi.product.name: SCHENKER_SLIM14_SSL14L19 dmi.product.sku: Not Applicable dmi.product.version: Not Applicable dmi.sys.vendor: SCHENKER To manage notifications about this bug go to: https://bugs.launchpad.net/firefox/+bug/1914147/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1914147]
Comment on attachment 9197123 Bug 1679933 - Call EnsureNSSInitializedChromeOrContent() during nsHttpHandler initialization ### Beta/Release Uplift Approval Request * **User impact if declined**: Firefox could freeze on start up. See bug 1689032. It seems we have some users reported the same issue. * **Is this code covered by automated tests?**: Yes * **Has the fix been verified in Nightly?**: Yes * **Needs manual test from QE?**: No * **If yes, steps to reproduce**: * **List of other uplifts needed**: None * **Risk to taking this patch**: Low * **Why is the change risky/not risky? (and alternatives if risky)**: This patch is quite straightforward and this patch is already on beta and nightly for a while. * **String changes made/needed**: N/A -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1914147 Title: [upstream] Firefox 85 hangs at startup Status in Mozilla Firefox: Fix Released Status in firefox package in Ubuntu: In Progress Bug description: Today I have received a security upgrade for kubuntu 20.04 including firefox 85. Unfortunately, this version of firefox appears to hang at start unless it is started passing an url. Namely: firefox hangs, while firefox lwn.net does not hang. I have quickly tried working with a clean profile and firefox 85 seems to start fine with that. Yet, the profile is not broken: if I downgrade to firefox 84 and restore my profile from a backup, then firefox 84 works just fine. So the issue seems to be that firefox 85 has issues in working with profiles that are totally fine with firefox 84. This breaks migration from firefox 84 to firefox 85. Issue is totally reproducible: downgrade to firefox 84 restore profile from firefox 84 from backup work with firefox 84 (OK) upgrade to firefox 85 try to work with firefox 85 (KO) Please consider that having to reset a profile is a form of data loss. In a modern browser, the profile includes extensions, passwords, data from web apps and more. Because this bug makes it impossible to apply a security update (firefox 85 is marked as such and shipped via the security channel), this bug is particularly serious. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: firefox 84.0.2+build1-0ubuntu0.20.04.1 ProcVersionSignature: Ubuntu 5.8.0-41.46~20.04.1-generic 5.8.18 Uname: Linux 5.8.0-41-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: callegar 1454 F pulseaudio BuildID: 20210105180113 CasperMD5CheckResult: skip Channel: Unavailable CurrentDesktop: KDE Date: Tue Feb 2 00:52:23 2021 EcryptfsInUse: Yes Extensions: extensions.sqlite corrupt or missing ForcedLayersAccel: False IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) InstallationDate: Installed on 2020-02-16 (351 days ago) InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) IpRoute: default via 192.168.10.1 dev wlan0 proto dhcp metric 600 169.254.0.0/16 dev wlan0 scope link metric 1000 192.168.10.0/24 dev wlan0 proto kernel scope link src 192.168.10.116 metric 600 Locales: extensions.sqlite corrupt or missing PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:354 PrefSources: prefs.js Profiles: Profile0 (Default) - LastVersion=84.0.2/20210105180113 RunningIncompatibleAddons: False SourcePackage: firefox Themes: extensions.sqlite corrupt or missing UpgradeStatus: Upgraded to focal on 2020-05-23 (254 days ago) dmi.bios.date: 10/02/2019 dmi.bios.release: 7.4 dmi.bios.vendor: INSYDE Corp. dmi.bios.version: 1.07.04RTR1 dmi.board.asset.tag: Tag 12345 dmi.board.name: N141CU dmi.board.vendor: SCHENKER dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Notebook dmi.chassis.version: N/A dmi.ec.firmware.release: 7.2 dmi.modalias: dmi:bvnINSYDECorp.:bvr1.07.04RTR1:bd10/02/2019:br7.4:efr7.2:svnSCHENKER:pnSCHENKER_SLIM14_SSL14L19:pvrNotApplicable:rvnSCHENKER:rnN141CU:rvrNotApplicable:cvnNotebook:ct10:cvrN/A: dmi.product.family: Not Applicable dmi.product.name: SCHENKER_SLIM14_SSL14L19 dmi.product.sku: Not Applicable dmi.product.version: Not Applicable dmi.sys.vendor: SCHENKER To manage notifications about this bug go to: https://bugs.launchpad.net/firefox/+bug/1914147/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1796979]
:michal, could you take a look at comment #24? Do you have any idea why this issue is not reproducible with the hook? Thanks. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1796979 Title: Intermittently can't connect to the server Status in Mozilla Firefox: New Status in firefox package in Ubuntu: Confirmed Bug description: Intermittently while browsing old and new sites, I run into a Server Not Found, "Hmm. We’re having trouble finding that site.", "We can’t connect to the server" page. To workaround I will often hold down the enter key to rapidly re-attempt to get to the page or close the tab, try again, and repeat until I get through. The latter is successful much more often than the former. Running in a new Firefox profile and in safe mode seems to make no difference. I had mistakenly made a submission to launchpad without running ubuntu-bug firefox. This is the submission using ubuntu-bug. The old submission is here: https://bugs.launchpad.net/bugs/1792402 Linux Mint 18.3 Cinnamon apt-cache policy firefox firefox: Installed: 63.0~b13+build1-0ubuntu0.16.04.1 ProblemType: Bug DistroRelease: Linux 18.3 Package: firefox 63.0~b13+build1-0ubuntu0.16.04.1 [modified: usr/lib/firefox/browser/defaults/preferences/vendor-firefox.js usr/lib/firefox/distribution/distribution.ini] [origin: LP-PPA-mozillateam-firefox-next] ProcVersionSignature: Ubuntu 4.15.0-36.39~16.04.1-generic 4.15.18 Uname: Linux 4.15.0-36-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.20.1-0ubuntu2.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: rex3357 F pulseaudio BuildID: 20181009094547 Channel: beta CurrentDesktop: X-Cinnamon Date: Tue Oct 9 15:54:39 2018 DefaultProfileExtensions: extensions.sqlite corrupt or missing DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) DefaultProfileLocales: extensions.sqlite corrupt or missing DefaultProfilePlugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) DefaultProfilePrefSources: /usr/lib/firefox/defaults/pref/vendor-gre.js /usr/lib/firefox/defaults/pref/channel-prefs.js prefs.js DefaultProfileThemes: extensions.sqlite corrupt or missing ForcedLayersAccel: False IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2017-01-12 (635 days ago) InstallationMedia: Linux Mint 17.2 "Rafaela" - Release amd64 20150627 IpRoute: default via 192.168.103.1 dev wlan0 proto static metric 600 169.254.0.0/16 dev wlan0 scope link metric 1000 192.168.103.0/24 dev wlan0 proto kernel scope link src 192.168.103.222 metric 600 MostRecentCrashID: bp-392336ee-2be7-4d6e-89e0-e40350180301 Profile0BrokenPermissions: browser-extension-data/ublo...@raymondhill.net/storage.js.corrupt (0o600, wrong owner) extension-settings.json.corrupt (0o600, wrong owner) saved-telemetry-pings/ba50588c-e150-45ec-9d22-916c98101815 (0o600, wrong owner) saved-telemetry-pings/f50808ab-da4a-421b-8acd-2795287134d8 (0o600, wrong owner) Profile0Extensions: extensions.sqlite corrupt or missing Profile0IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile0Locales: extensions.sqlite corrupt or missing Profile0Plugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) Profile0PrefSources: /usr/lib/firefox/defaults/pref/vendor-gre.js /usr/lib/firefox/defaults/pref/channel-prefs.js prefs.js Profile0Themes: extensions.sqlite corrupt or missing Profiles: Profile0 - LastVersion=62.0/20180911150120 (Out of date) Profile1 (Default) - LastVersion=63.0/20181009094547 (In use) RelatedPackageVersions: adobe-flashplugin 1:20181009.1-0ubuntu0.16.04.1 RunningIncompatibleAddons: False SourcePackage: firefox SubmittedCrashIDs: bp-392336ee-2be7-4d6e-89e0-e40350180301 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/05/2011 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: F.1B dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 165A dmi.board.vendor: Hewlett-Packard dmi.board.version: 10.31 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnHewlett-Packard:bvrF.1B:bd10/05/2011:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvr058D11244620001620100:rvnHewlett-Packard:rn165A:rvr10.31:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV dmi.product.name: HP Pavilion dv7 Notebook PC dmi.product.version:
