[Desktop-packages] [Bug 1735991] Re: QL-570 printer : the led flashes red and nothing happens

2017-12-18 Thread Phil Pemberton
Another thought - can you also post the Brother part number of the
labels you're using please? (then I can look that up and make sure your
page size is right)

It'll be on a label on the side of the plastic label roll cartridge.

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Title:
  QL-570 printer : the led flashes red and nothing happens

Status in ptouch-driver package in Ubuntu:
  New

Bug description:

  The label printer Brother QL-570 refuses to print ...

  When I ask the printer to print, the led flashes red and nothing
  happens.

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: printer-driver-ptouch 1.4.2-2
  ProcVersionSignature: Ubuntu 4.13.0-17.20-generic 4.13.8
  Uname: Linux 4.13.0-17-generic x86_64
  ApportVersion: 2.20.7-0ubuntu3.5
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Dec  3 13:46:56 2017
  InstallationDate: Installed on 2017-12-03 (0 days ago)
  InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
  SourcePackage: ptouch-driver
  UpgradeStatus: No upgrade log present (probably fresh install)

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[Desktop-packages] [Bug 1735991] Re: QL-570 printer : the led flashes red and nothing happens

2017-12-18 Thread Phil Pemberton
Clean Print Head doesn't apply to the QL driver. "cleaning" the heads
requires either a cleaning card or a bit of manual work (can't remember
if the 570 is like a Zebra printer; the instructions should be in the
manual).

The CUPS test page is geared up for page printers, not label printers. I
haven't tried it with the Ptouch driver but I wouldn't be surprised if
it had problems.

As I said - you need to configure the label dimensions correctly in both
the driver and the application. I've never tried Libreoffice, but
gLabels works well.

If you get the page size wrong (especially width), the printer may
refuse to print on the labels.

Can you post the settings you have set in the driver? Screenshots from
CUPS (http://localhost:631 -> printers -> QL) would be useful, and I can
see if you have anything set obviously wrong.

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Title:
  QL-570 printer : the led flashes red and nothing happens

Status in ptouch-driver package in Ubuntu:
  New

Bug description:

  The label printer Brother QL-570 refuses to print ...

  When I ask the printer to print, the led flashes red and nothing
  happens.

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: printer-driver-ptouch 1.4.2-2
  ProcVersionSignature: Ubuntu 4.13.0-17.20-generic 4.13.8
  Uname: Linux 4.13.0-17-generic x86_64
  ApportVersion: 2.20.7-0ubuntu3.5
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Dec  3 13:46:56 2017
  InstallationDate: Installed on 2017-12-03 (0 days ago)
  InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
  SourcePackage: ptouch-driver
  UpgradeStatus: No upgrade log present (probably fresh install)

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[Desktop-packages] [Bug 1735991] Re: QL-570 printer : the led flashes red and nothing happens

2017-12-03 Thread Phil Pemberton
The most common issue which can cause this is setting the Page Size incorrectly 
in the driver. You'll get the red flashing light if the intended page size 
doesn't match the label.

The other issue is swapping the X and Y dimensions - the X (as far as
the printer is concerned) is across the printer; the Y axis is the
direction the label feeds.

Note that most of the Ptouch labels are longer (Y axis) than they are
wide (X axis), but the dimensions on the label box are the other way
around. This means you need to specify the paper size as it is on the
physical label (i.e. longer than wide) then rotate the label (e.g.
gLabels's "Rotated" option).

What are you trying to print, and with which application?

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Title:
  QL-570 printer : the led flashes red and nothing happens

Status in ptouch-driver package in Ubuntu:
  New

Bug description:

  The label printer Brother QL-570 refuses to print ...

  When I ask the printer to print, the led flashes red and nothing
  happens.

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: printer-driver-ptouch 1.4.2-2
  ProcVersionSignature: Ubuntu 4.13.0-17.20-generic 4.13.8
  Uname: Linux 4.13.0-17-generic x86_64
  ApportVersion: 2.20.7-0ubuntu3.5
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Dec  3 13:46:56 2017
  InstallationDate: Installed on 2017-12-03 (0 days ago)
  InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
  SourcePackage: ptouch-driver
  UpgradeStatus: No upgrade log present (probably fresh install)

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[Desktop-packages] [Bug 1604036] Re: Upgrade printer-driver-ptouch to support Brother QL-570

2016-07-29 Thread Phil Pemberton
I've just released version 1.4.2 which fixes the two QL-570 bugs raised
by Ladislav Laska.

Bug #1607917 open to (hopefully) get the upstream packages updated.

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Title:
  Upgrade printer-driver-ptouch to support Brother QL-570

Status in hwdata package in Ubuntu:
  Confirmed
Status in libosinfo package in Ubuntu:
  Confirmed
Status in ptouch-driver package in Ubuntu:
  Fix Released
Status in usbutils package in Ubuntu:
  Confirmed

Bug description:
  Please, upgrade printer-driver-ptouch to support Brother QL-570
  P-touch Label Printer. See https://bitbucket.org/philpem/printer-
  driver-ptouch/issues/2/negativeprint-and-cutmedia-jobend-doesnt
  (motivate maintainers of printer-driver-ptouch to bump their version
  number and release a version that supports QL-570) and also upgrade
  usbutils to include https://usb-ids.gowdy.us/read/UD/04f9/2028

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[Desktop-packages] [Bug 1607917] [NEW] Update to upstream V1.4.2

2016-07-29 Thread Phil Pemberton
Public bug reported:

I've just released upstream version 1.4.2 of the P-touch printer driver
to resolve two issues raised by Ladislav Laska and @Pander.

https://bitbucket.org/philpem/printer-driver-ptouch

Issues resolved:

  * NegativePrint=True causes "Unknown RLE flag" errors from CUPS  (This
is considered a critical bug and prevents the driver from functioning)

  * CutMedia=JobEnd doesn't cut. The label is printed, but not cut.
=LabelEnd works as expected.


I would appreciate it if the Ubuntu (and upstream Debian) maintainers could 
release these bugfixes in their packages.

** Affects: ptouch-driver (Ubuntu)
 Importance: Undecided
 Status: New

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Title:
  Update to upstream V1.4.2

Status in ptouch-driver package in Ubuntu:
  New

Bug description:
  I've just released upstream version 1.4.2 of the P-touch printer
  driver to resolve two issues raised by Ladislav Laska and @Pander.

  https://bitbucket.org/philpem/printer-driver-ptouch

  Issues resolved:

* NegativePrint=True causes "Unknown RLE flag" errors from CUPS
  (This is considered a critical bug and prevents the driver from
  functioning)

* CutMedia=JobEnd doesn't cut. The label is printed, but not cut.
  =LabelEnd works as expected.

  
  I would appreciate it if the Ubuntu (and upstream Debian) maintainers could 
release these bugfixes in their packages.

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[Desktop-packages] [Bug 1604036] Re: Upgrade printer-driver-ptouch to support Brother QL-570

2016-07-25 Thread Phil Pemberton
I've managed to source a slightly-used QL-570 for a more reasonable
price, along with (apparently) five rolls of labels. That should be
arriving "soon-ish".

I'll have a look at the driver when I get a spare moment. As I've said
on the upstream ticket, the negative-print bug looks like the thing
losing track of a buffer and may be tricky to debug.

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Title:
  Upgrade printer-driver-ptouch to support Brother QL-570

Status in hwdata package in Ubuntu:
  Confirmed
Status in libosinfo package in Ubuntu:
  Confirmed
Status in ptouch-driver package in Ubuntu:
  Fix Released
Status in usbutils package in Ubuntu:
  Confirmed

Bug description:
  Please, upgrade printer-driver-ptouch to support Brother QL-570
  P-touch Label Printer. See https://bitbucket.org/philpem/printer-
  driver-ptouch/issues/2/negativeprint-and-cutmedia-jobend-doesnt
  (motivate maintainers of printer-driver-ptouch to bump their version
  number and release a version that supports QL-570) and also upgrade
  usbutils to include https://usb-ids.gowdy.us/read/UD/04f9/2028

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[Desktop-packages] [Bug 1604036] Re: Upgrade printer-driver-ptouch to support Brother QL-570

2016-07-22 Thread Phil Pemberton
Upstream version bumped to 1.4.1.

Be advised that there's an open ticket on QL-570 support:
https://bitbucket.org/philpem/printer-driver-ptouch/issues/2
/negativeprint-and-cutmedia-jobend-doesnt

Main issue is that media cutting apparently doesn't work 100% as
described on QL printers. Unless/until I can get a QL570 (or someone
lets me borrow one for a while), debugging this might be tricky.

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Title:
  Upgrade printer-driver-ptouch to support Brother QL-570

Status in hwdata package in Ubuntu:
  Confirmed
Status in libosinfo package in Ubuntu:
  Confirmed
Status in ptouch-driver package in Ubuntu:
  Fix Released
Status in usbutils package in Ubuntu:
  Confirmed

Bug description:
  Please, upgrade printer-driver-ptouch to support Brother QL-570
  P-touch Label Printer. See https://bitbucket.org/philpem/printer-
  driver-ptouch/issues/2/negativeprint-and-cutmedia-jobend-doesnt
  (motivate maintainers of printer-driver-ptouch to bump their version
  number and release a version that supports QL-570) and also upgrade
  usbutils to include https://usb-ids.gowdy.us/read/UD/04f9/2028

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[Desktop-packages] [Bug 1439895] Re: QL-500 prints past end of label

2015-05-18 Thread Phil Pemberton
This is now fixed as a result of my changes which were merged into
ptouch-driver version 1.3-8ubuntu1.

** Changed in: ptouch-driver (Ubuntu)
   Status: Incomplete = Fix Released

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Title:
  QL-500 prints past end of label

Status in ptouch-driver package in Ubuntu:
  Fix Released

Bug description:
  The QL-500 label printer prints past the end of the label in the
  vertical (direction of feed) direction. This means that when you print
  e.g. an address label and use the label cutter, several things happen:

  1) Because the printer has printed past the end of the label, the head is 
positioned part-way into the next label
  2) Because the head is positioned part-way into the next label, the optical 
alignment sensor cannot see the black alignment marks on the back of the 
labels. This causes the printer to flag an alignment error when you next try to 
print a label.

  The effect is you can only print one label at a time.

  There is a patch included which reduces the Y resolution of the QL-550
  printer to 275 dpi. It seems like it may be necessary to extend this
  to the QL-500 too.

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[Desktop-packages] [Bug 1439895] Re: QL-500 prints past end of label

2015-04-03 Thread Phil Pemberton
The patch which fixes it for the QL-550 is debian/patches/foomatic-data-
fixes.patch, already in repo, extract below:

---
--- a/printer/Brother-QL-550.xml
+++ b/printer/Brother-QL-550.xml
@@ -28,7 +28,7 @@
 resolution
   dpi
 x300/x
-y300/y
+y275/y
   /dpi
 /resolution
 consumables
---

The issue is mentioned in passing in this Debian bug:
https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=555892 (search for the
text 275 dpi, message 5 by Lars Wirzenius).

I found another patch at https://github.com/mgrela/dropzone/blob/master
/net-print/ptouch-driver/files/ptouch-driver-1.3-fix-dpi-for-QL5x0.patch
which seems to do a much more comprehensive job of fixing the issue -

 * Makes a lot of changes to opt/Brother-Ptouch-Resolution.xml, the effects of 
which I'm not 100% sure about
 * The same 300dpi - 275dpi patch we have on the QL-550, but applied to the 
QL-500 too.

I intend to test this on my QL-500 later today.

Brother only quote the 300dpi figure, which is the resolution of the
thermal print head. If all else fails, I can put together a PDF label
with identical content, print it on Windows and with ptouch-driver and
compare the bitmap data and see what we're getting wrong.

** Bug watch added: Debian Bug tracker #555892
   http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=555892

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Title:
  QL-500 prints past end of label

Status in ptouch-driver package in Ubuntu:
  Incomplete

Bug description:
  The QL-500 label printer prints past the end of the label in the
  vertical (direction of feed) direction. This means that when you print
  e.g. an address label and use the label cutter, several things happen:

  1) Because the printer has printed past the end of the label, the head is 
positioned part-way into the next label
  2) Because the head is positioned part-way into the next label, the optical 
alignment sensor cannot see the black alignment marks on the back of the 
labels. This causes the printer to flag an alignment error when you next try to 
print a label.

  The effect is you can only print one label at a time.

  There is a patch included which reduces the Y resolution of the QL-550
  printer to 275 dpi. It seems like it may be necessary to extend this
  to the QL-500 too.

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[Desktop-packages] [Bug 1439895] Re: QL-500 prints past end of label

2015-04-03 Thread Phil Pemberton
Okay, I've merged the aforementioned patch in with a local copy of the
driver. Setting the DPI to 275 is *not* the correct fix, as this throws
off the aspect ratio. Squares become rectangles.

A 10mm square becomes a 10x9mm square - an error of 10%. 275/0.9 = 305.
So 300DPI is probably about right, accounting for measurement error.

To reiterate: the printer's hardware resolution is 300x300dpi *square*.
The bug lies elsewhere.

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Title:
  QL-500 prints past end of label

Status in ptouch-driver package in Ubuntu:
  Incomplete

Bug description:
  The QL-500 label printer prints past the end of the label in the
  vertical (direction of feed) direction. This means that when you print
  e.g. an address label and use the label cutter, several things happen:

  1) Because the printer has printed past the end of the label, the head is 
positioned part-way into the next label
  2) Because the head is positioned part-way into the next label, the optical 
alignment sensor cannot see the black alignment marks on the back of the 
labels. This causes the printer to flag an alignment error when you next try to 
print a label.

  The effect is you can only print one label at a time.

  There is a patch included which reduces the Y resolution of the QL-550
  printer to 275 dpi. It seems like it may be necessary to extend this
  to the QL-500 too.

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[Desktop-packages] [Bug 1439895] Re: QL-500 prints past end of label

2015-04-03 Thread Phil Pemberton
The driver uses MediaType to identify whether the printer is being fed
with continuous paper tape (MediaType=roll) or die-cut labels
(MediaType=labels). If the MediaType field in the CUPS page header
(cups_page_header_t) is set to Labels (case insensitive match), then
the driver is configured to tell the printer to accept die-cut labels.

The MediaType fed from CUPS is always an empty string, so the driver
assumes continuous paper rolls.

Also, the Label Preamble (only sent to QL series printers, explained in
the QL series reference manual on undocprint.) is incorrectly coded:

* ESC i z (1B-69-7A) Specify print information byte n1 defines which fields 
in the command are valid. This is always set to zero (normal) or 0x40 (high 
quality printing). The printer is never told that the paper type 
(continuous/diecut), width or length are valid.
* ESC i z (1B-69-7A) Specify print information byte n2 defines whether the 
printer is loaded with continuous paper tape (0x0A) or die-cut labels (0x0B). 
The driver uses the values 0x00 (continuous) and 0x01 (diecut).
* A comment in the driver asks   /* WHY DON'T WE SET MARGIN (ESC i d ...)? */ 
-- good question. The QL manual specifies that for die-cut labels, the margin 
must be set to zero. For continuous tape, apparently we should set 35 dots.

Perhaps fixing the MediaType reading (so the driver correctly gets the
MediaType from CUPS) and the label preamble might get this working
properly?

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Title:
  QL-500 prints past end of label

Status in ptouch-driver package in Ubuntu:
  Incomplete

Bug description:
  The QL-500 label printer prints past the end of the label in the
  vertical (direction of feed) direction. This means that when you print
  e.g. an address label and use the label cutter, several things happen:

  1) Because the printer has printed past the end of the label, the head is 
positioned part-way into the next label
  2) Because the head is positioned part-way into the next label, the optical 
alignment sensor cannot see the black alignment marks on the back of the 
labels. This causes the printer to flag an alignment error when you next try to 
print a label.

  The effect is you can only print one label at a time.

  There is a patch included which reduces the Y resolution of the QL-550
  printer to 275 dpi. It seems like it may be necessary to extend this
  to the QL-500 too.

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[Desktop-packages] [Bug 1342979] Re: QL-570 don't cut anymore

2015-04-03 Thread Phil Pemberton
Patch ready for review.

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Title:
  QL-570 don't cut anymore

Status in ptouch-driver package in Ubuntu:
  Confirmed

Bug description:
  I have upgraded my mint 15 to mint 17. After the new installation of
  all equipment, I realized that the Brother QL-570, although still
  printing the labels, but now it does no longer cutting. At first I had
  tried various settings and Ubuntu 14.04 too, but the cut was never
  carried out.

  After hours of attempts I have now found that it is on ptouch-driver;
  with the old version 1.3-4ubuntu1 the cut is working properly, the
  Version 1.3-6 and 1.3-8 does not work (anymore).

  I suspect it has to do with the following change:
  
http://anonscm.debian.org/gitweb/?p=printing/ptouch-driver.git;a=commit;h=d70cf3b26bf5d8530579f7146164996c019b783c

  I think, the ESC i A-command does not arrive the QL-Printer

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[Desktop-packages] [Bug 1439895] [NEW] QL-500 prints past end of label

2015-04-02 Thread Phil Pemberton
Public bug reported:

The QL-500 label printer prints past the end of the label in the
vertical (direction of feed) direction. This means that when you print
e.g. an address label and use the label cutter, several things happen:

1) Because the printer has printed past the end of the label, the head is 
positioned part-way into the next label
2) Because the head is positioned part-way into the next label, the optical 
alignment sensor cannot see the black alignment marks on the back of the 
labels. This causes the printer to flag an alignment error when you next try to 
print a label.

The effect is you can only print one label at a time.

There is a patch included which reduces the Y resolution of the QL-550
printer to 275 dpi. It seems like it may be necessary to extend this to
the QL-500 too.

** Affects: ptouch-driver (Ubuntu)
 Importance: Undecided
 Assignee: Phil Pemberton (philpem)
 Status: New

** Changed in: ptouch-driver (Ubuntu)
 Assignee: (unassigned) = Phil Pemberton (philpem)

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Title:
  QL-500 prints past end of label

Status in ptouch-driver package in Ubuntu:
  New

Bug description:
  The QL-500 label printer prints past the end of the label in the
  vertical (direction of feed) direction. This means that when you print
  e.g. an address label and use the label cutter, several things happen:

  1) Because the printer has printed past the end of the label, the head is 
positioned part-way into the next label
  2) Because the head is positioned part-way into the next label, the optical 
alignment sensor cannot see the black alignment marks on the back of the 
labels. This causes the printer to flag an alignment error when you next try to 
print a label.

  The effect is you can only print one label at a time.

  There is a patch included which reduces the Y resolution of the QL-550
  printer to 275 dpi. It seems like it may be necessary to extend this
  to the QL-500 too.

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[Desktop-packages] [Bug 1342979] Re: QL-570 don't cut anymore

2015-04-02 Thread Phil Pemberton
Sounds like my ESC i A patch still isn't quite right then... This is
the difficulty; I only have a QL-500 (paper label printer) and a PT-
2450DX (plastic label printer) to hand. The QL series are the ones which
support the ESC i A (auto cutter) command; if you send that to a PT-
series printer, it'll throw an Interface Error.

This is actually a mistake on my part, on line 43 of my patch 
(debian/patches/send-esc-i-A-for-QL-only.patch):
+  job_options-pixel_xfer == ULP);
Should be:
+  job_options-pixel_xfer);

This would have the effect of breaking emit_page_cmds() so that if the
printer is in ULP mode, the emit_feed_cut_mirror() function is passed a
'true' (probably a 1), which is equal to pixel_xfer being RLE. That
means emit_feed_cut_mirror() won't send ESC i A because it thinks it's
talking to a P-Touch PT label printer.


I've noticed some other issues with ptouch-driver - notably the MediaType isn't 
being passed through. I've done some work this week to clean up some of the 
cruft in the code (get rid of the deprecation warnings during 'make'). There 
are some problems in that some print options aren't being passed through to the 
driver correctly (MediaType is one).

Current bug list I'm working on:

  * Print resolution for the QL-500 is wrong, it should be 300x275dpi for both 
(the QL-550 was fixed but not the QL-500)
  * MediaType doesn't seem to make it through from the PPD to the driver, so 
the driver never sets the continuous tape / cut labels option isn't loaded 
correctly. (I've changed this from a page option to a job option)

I'll see if I can submit a patch for this bug -- I just need to try and
remember how to do that, it's been a while!

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https://bugs.launchpad.net/bugs/1342979

Title:
  QL-570 don't cut anymore

Status in ptouch-driver package in Ubuntu:
  Confirmed

Bug description:
  I have upgraded my mint 15 to mint 17. After the new installation of
  all equipment, I realized that the Brother QL-570, although still
  printing the labels, but now it does no longer cutting. At first I had
  tried various settings and Ubuntu 14.04 too, but the cut was never
  carried out.

  After hours of attempts I have now found that it is on ptouch-driver;
  with the old version 1.3-4ubuntu1 the cut is working properly, the
  Version 1.3-6 and 1.3-8 does not work (anymore).

  I suspect it has to do with the following change:
  
http://anonscm.debian.org/gitweb/?p=printing/ptouch-driver.git;a=commit;h=d70cf3b26bf5d8530579f7146164996c019b783c

  I think, the ESC i A-command does not arrive the QL-Printer

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[Desktop-packages] [Bug 1427360] Re: firefox doesn't open an url as argument

2015-03-05 Thread Phil Pemberton
*** This bug is a duplicate of bug 1425972 ***
https://bugs.launchpad.net/bugs/1425972

Bug #1425972 would seem to be related, and comment 4 on that bug
includes a fix.

** This bug has been marked a duplicate of bug 1425972
   Firefox no longer supports -remote parameter

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Title:
  firefox doesn't open an url as argument

Status in firefox package in Ubuntu:
  Confirmed

Bug description:
  Since few days, Firefox doesn't open the url from Thunderbird or the
  XFCE desktop.

  It just opens the home page.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: firefox 36.0+build2-0ubuntu0.14.04.4
  ProcVersionSignature: Ubuntu 3.13.0-46.76-generic 3.13.11-ckt15
  Uname: Linux 3.13.0-46-generic x86_64
  NonfreeKernelModules: nvidia
  AddonCompatCheckDisabled: False
  ApportVersion: 2.14.1-0ubuntu3.7
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  j  1882 F pulseaudio
   /dev/snd/controlC1:  j  1882 F pulseaudio
  BuildID: 20150224134236
  Channel: Unavailable
  CurrentDesktop: XFCE
  Date: Mon Mar  2 20:27:57 2015
  ForcedLayersAccel: False
  IncompatibleExtensions:
   Français Language Pack - langpack...@firefox.mozilla.org
   English (South Africa) Language Pack - langpack-en...@firefox.mozilla.org
   English (GB) Language Pack - langpack-en...@firefox.mozilla.org
   Default - {972ce4c6-7e08-4474-a285-3208198ce6fd}
  IpRoute:
   default via 192.168.0.254 dev eth1  proto static 
   192.168.0.0/24 dev eth1  proto kernel  scope link  src 192.168.0.10  metric 1
  IwConfig:
   eth0  no wireless extensions.
   
   eth1  no wireless extensions.
   
   lono wireless extensions.
  Plugins: Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
  PrefSources:
   prefs.js
   
[Profile]/extensions/formhist...@yahoo.com/defaults/preferences/FhcPreferences.js
  Profiles: Profile0 (Default) - LastVersion=36.0/20150224134236 (In use)
  RfKill: Error: [Errno 2] No such file or directory: 'rfkill'
  RunningIncompatibleAddons: True
  SourcePackage: firefox
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/27/2008
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0808
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: M2N
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr0808:bd03/27/2008:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM2N:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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[Desktop-packages] [Bug 1328798] Re: Setting default printer does not work

2014-09-08 Thread Phil Pemberton
** Changed in: cups (Ubuntu)
   Status: Expired = Confirmed

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https://bugs.launchpad.net/bugs/1328798

Title:
  Setting default printer does not work

Status in “cups” package in Ubuntu:
  Confirmed

Bug description:
  Setting default printer does not work.

  This is a nagging bug because it's affecting a commonly used, basic
  function.

  This bug persisted for a long time already.
  Upgrading from 13.10 to 14.04 did not help.

  In my system, there are three configured printers: 1) a locally
  connected one (which can be absent or not at boot) - 2) the same
  printer accessed over the network at another computer - 3) another
  network printer.

  Printer 3 should be the default printer, e.g. the one which is
  preselected when opening any print dialogue.

  One can set a default printer in system settings - printer. I did this
  many times. The check box is set (and is still set when re-entering
  the dialogue later or another time), but each time a print dialogue is
  accessed in any program, another printer is preselected and not
  printer 3.

  One can also set a default printer in the cups admin dialogue. This
  did not change the behavior. The desired printer is marked as default
  printer in the cups admin interface, but each time a print dialogue is
  accessed in e.g. okular, another printer is preselected. So one has to
  select each time the desired printer.

  Not having to do that each time is what the setting default printer
  (by whatever dialogue) is for, but it simply does not work.

  One thing I noticed is that in the /etc/cups/printers.conf, the
  desired printer (3) is marked as DefaultPrinter Kyocera, but the
  closing tag in this file is not named /DefaultPrinter as one would
  expect but just /Printer.

  Maybe there is a conflict between two different systems for setting a
  default printer (cups vs. system settings)?

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[Desktop-packages] [Bug 1328798] Re: Setting default printer does not work

2014-09-08 Thread Phil Pemberton
It appears that the printer dialogs are ignoring the system default
printer, or they're picking up a default from elsewhere.

If you right-click a printer in the dialog box, then select Set As
Default, you get two options. One is to set it as a personal default,
which updates ~/.cups/lpoptions. If you do that, then applications will
detect it as the default.

If you pick the set as the system-wide default and also check clear
my personal default setting, applications seem to pick the first
printer known to CUPS (the first one ever added) -- certainly not the
one I picked to be my default printer.

Doing this twice -- setting the printer as a personal default, then
setting it as the system default and deselecting clear my personal
default seems to get everything working as expected.

However, I do have a /etc/lpoptions which points to the wrong default
printer (the one I'm seeing in applications). After deleting this file,
the default printer is picked up correctly!

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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1328798

Title:
  Setting default printer does not work

Status in “cups” package in Ubuntu:
  Confirmed

Bug description:
  Setting default printer does not work.

  This is a nagging bug because it's affecting a commonly used, basic
  function.

  This bug persisted for a long time already.
  Upgrading from 13.10 to 14.04 did not help.

  In my system, there are three configured printers: 1) a locally
  connected one (which can be absent or not at boot) - 2) the same
  printer accessed over the network at another computer - 3) another
  network printer.

  Printer 3 should be the default printer, e.g. the one which is
  preselected when opening any print dialogue.

  One can set a default printer in system settings - printer. I did this
  many times. The check box is set (and is still set when re-entering
  the dialogue later or another time), but each time a print dialogue is
  accessed in any program, another printer is preselected and not
  printer 3.

  One can also set a default printer in the cups admin dialogue. This
  did not change the behavior. The desired printer is marked as default
  printer in the cups admin interface, but each time a print dialogue is
  accessed in e.g. okular, another printer is preselected. So one has to
  select each time the desired printer.

  Not having to do that each time is what the setting default printer
  (by whatever dialogue) is for, but it simply does not work.

  One thing I noticed is that in the /etc/cups/printers.conf, the
  desired printer (3) is marked as DefaultPrinter Kyocera, but the
  closing tag in this file is not named /DefaultPrinter as one would
  expect but just /Printer.

  Maybe there is a conflict between two different systems for setting a
  default printer (cups vs. system settings)?

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[Desktop-packages] [Bug 1287971] [NEW] rastertoptch sends unsupported command to PT-series printers

2014-03-04 Thread Phil Pemberton
Public bug reported:

The rastertoptch filter includes a patch which sends the ESC i A
(enable cutter) command to any printer which uses this filter. Sadly,
this command is only supported on the QL series, so this patch has the
effect of breaking printing on most of Brother's P-Touch line (the
entire PT series).

The ESC i A command should only be sent to QL-series printers, and
never to PT-series printers.

** Affects: ptouch-driver (Ubuntu)
 Importance: Undecided
 Status: New

** Branch linked: lp:~philpem/ubuntu/trusty/ptouch-driver/fix-esc-i-a
-for-pt-series

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https://bugs.launchpad.net/bugs/1287971

Title:
  rastertoptch sends unsupported command to PT-series printers

Status in “ptouch-driver” package in Ubuntu:
  New

Bug description:
  The rastertoptch filter includes a patch which sends the ESC i A
  (enable cutter) command to any printer which uses this filter. Sadly,
  this command is only supported on the QL series, so this patch has the
  effect of breaking printing on most of Brother's P-Touch line (the
  entire PT series).

  The ESC i A command should only be sent to QL-series printers, and
  never to PT-series printers.

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[Desktop-packages] [Bug 744619] Re: Screen doesn't unlock; stuck on Checking

2011-10-20 Thread Phil Pemberton
I usually see this happen if my ecryptfs home directory has somehow become 
unmounted...
There's an outstanding bug in Sudo 1.8.2 which causes this (and is due to be 
fixed in 1.8.3), see Debian bug #639391.

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https://bugs.launchpad.net/bugs/744619

Title:
  Screen doesn't unlock; stuck on Checking

Status in “gnome-screensaver” package in Ubuntu:
  New

Bug description:
  Binary package hint: gnome-screensaver

  When I lock the screen either by using the screensaver, locking
  manually, or returning from a hibernate, when the authentication
  dialog comes up, it doesn't unlock the screen when I enter my
  password. Instead, it just hangs on Checking... forever until I
  manually kill gnome-screensaver.

  This is on a Lenovo Ideapad, with Ubuntu 10.10 i386. None of the
  issues listed here (https://wiki.ubuntu.com/DebuggingScreenLocking)
  apply to me.

  ProblemType: Bug
  DistroRelease: Ubuntu 10.10
  Package: gnome-screensaver 2.30.0-1ubuntu1.1
  ProcVersionSignature: Ubuntu 2.6.35-28.49-generic 2.6.35.11
  Uname: Linux 2.6.35-28-generic i686
  NonfreeKernelModules: fglrx
  Architecture: i386
  Date: Tue Mar 29 00:16:59 2011
  EcryptfsInUse: Yes
  GnomeSessionIdleInhibited: No
  GnomeSessionInhibitors: None
  InstallationMedia: Ubuntu 10.04 LTS Lucid Lynx - Release i386 (20100429)
  ProcEnviron:
   LANG=nl_NL.utf8
   SHELL=/bin/bash
  SourcePackage: gnome-screensaver
  WindowManager: compiz

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