[Desktop-packages] [Bug 1158293] Re: xserver-xorg-video-intel causes xserver to crash
wow. this is obviously a problem for a number of people, so it is disappointing that the ubuntu developer reaction is to discount and invalidate this bug. we are all trying to help make ubuntu better, why be dismissive about that? since the graphics is crashing, it is extremely difficult to capture dmesg or the i915_error_state. but i did get lucky and managed to get in a virtual terminal after about 20 minutes of rebooting and trying. attached please find the three requested attachments (next two in next posts--how do you add multiple attachments?). ** Attachment added: dmesg https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1158293/+attachment/3616700/+files/dmesg -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1158293 Title: xserver-xorg-video-intel causes xserver to crash Status in “xserver-xorg-video-intel” package in Ubuntu: Incomplete Bug description: Updated system to 3.2.0-39-generic-pae #62-Ubuntu SMP. Rebooted and logged into KDE. After a variable amount of time usually 1 to 5 minutes the screen would freeze although most times I could still move the mouse pointer. Had to hard reset to get the system up again. Did 'sudo apt-get purge xserver-xorg-video-intel'. Restarted system and was able to login and use kde okay with no problems. I assume that the video driver now being used is VESA? Reinstalled xserver-xorg-video-intel. Rebooted and then logged into KDE. Problem with screen freezing returned. Description:Ubuntu 12.04.2 LTS Release:12.04 xserver-xorg-video-intel: Installed: (none) Candidate: 2:2.17.0-1ubuntu4.3 Version table: 2:2.17.0-1ubuntu4.3 0 500 http://gb.archive.ubuntu.com/ubuntu/ precise-updates/main i386 Packages 2:2.17.0-1ubuntu4 0 500 http://gb.archive.ubuntu.com/ubuntu/ precise/main i386 Packages ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: xserver-xorg-video-intel (not installed) ProcVersionSignature: Ubuntu 3.2.0-39.62-generic-pae 3.2.39 Uname: Linux 3.2.0-39-generic-pae i686 ApportVersion: 2.0.1-0ubuntu17.1 Architecture: i386 Date: Thu Mar 21 13:08:39 2013 InstallationMedia: Kubuntu 11.10 Oneiric Ocelot - Release i386 (20111012) MarkForUpload: True ProcEnviron: LANGUAGE=en_GB:en TERM=xterm PATH=(custom, no user) LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: xserver-xorg-video-intel UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.0.1-0ubuntu17.1 Architecture: i386 DistroRelease: Ubuntu 12.04 InstallationMedia: Kubuntu 11.10 Oneiric Ocelot - Release i386 (20111012) MarkForUpload: True Package: xserver-xorg-video-intel 2:2.17.0-1ubuntu4.3 PackageArchitecture: i386 ProcEnviron: LANGUAGE=en_GB:en TERM=xterm PATH=(custom, no user) LANG=en_GB.UTF-8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 3.2.0-39.62-generic-pae 3.2.39 Tags: precise Uname: Linux 3.2.0-39-generic-pae i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare --- ApportVersion: 2.0.1-0ubuntu17.1 Architecture: i386 DistroRelease: Ubuntu 12.04 InstallationMedia: Kubuntu 11.10 Oneiric Ocelot - Release i386 (20111012) MarkForUpload: True Package: xserver-xorg-video-intel 2:2.17.0-1ubuntu4.3 PackageArchitecture: i386 ProcEnviron: LANGUAGE=en_GB:en TERM=xterm PATH=(custom, no user) LANG=en_GB.UTF-8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 3.2.0-39.62-generic-pae 3.2.39 Tags: precise Uname: Linux 3.2.0-39-generic-pae i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1158293/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1158293] Re: xserver-xorg-video-intel causes xserver to crash
i915_error_state in crashed state attached... ** Attachment added: i915_error_state https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1158293/+attachment/3616705/+files/i915_error_state ** Changed in: xserver-xorg-video-intel (Ubuntu) Status: Invalid = Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1158293 Title: xserver-xorg-video-intel causes xserver to crash Status in “xserver-xorg-video-intel” package in Ubuntu: Incomplete Bug description: Updated system to 3.2.0-39-generic-pae #62-Ubuntu SMP. Rebooted and logged into KDE. After a variable amount of time usually 1 to 5 minutes the screen would freeze although most times I could still move the mouse pointer. Had to hard reset to get the system up again. Did 'sudo apt-get purge xserver-xorg-video-intel'. Restarted system and was able to login and use kde okay with no problems. I assume that the video driver now being used is VESA? Reinstalled xserver-xorg-video-intel. Rebooted and then logged into KDE. Problem with screen freezing returned. Description:Ubuntu 12.04.2 LTS Release:12.04 xserver-xorg-video-intel: Installed: (none) Candidate: 2:2.17.0-1ubuntu4.3 Version table: 2:2.17.0-1ubuntu4.3 0 500 http://gb.archive.ubuntu.com/ubuntu/ precise-updates/main i386 Packages 2:2.17.0-1ubuntu4 0 500 http://gb.archive.ubuntu.com/ubuntu/ precise/main i386 Packages ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: xserver-xorg-video-intel (not installed) ProcVersionSignature: Ubuntu 3.2.0-39.62-generic-pae 3.2.39 Uname: Linux 3.2.0-39-generic-pae i686 ApportVersion: 2.0.1-0ubuntu17.1 Architecture: i386 Date: Thu Mar 21 13:08:39 2013 InstallationMedia: Kubuntu 11.10 Oneiric Ocelot - Release i386 (20111012) MarkForUpload: True ProcEnviron: LANGUAGE=en_GB:en TERM=xterm PATH=(custom, no user) LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: xserver-xorg-video-intel UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.0.1-0ubuntu17.1 Architecture: i386 DistroRelease: Ubuntu 12.04 InstallationMedia: Kubuntu 11.10 Oneiric Ocelot - Release i386 (20111012) MarkForUpload: True Package: xserver-xorg-video-intel 2:2.17.0-1ubuntu4.3 PackageArchitecture: i386 ProcEnviron: LANGUAGE=en_GB:en TERM=xterm PATH=(custom, no user) LANG=en_GB.UTF-8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 3.2.0-39.62-generic-pae 3.2.39 Tags: precise Uname: Linux 3.2.0-39-generic-pae i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare --- ApportVersion: 2.0.1-0ubuntu17.1 Architecture: i386 DistroRelease: Ubuntu 12.04 InstallationMedia: Kubuntu 11.10 Oneiric Ocelot - Release i386 (20111012) MarkForUpload: True Package: xserver-xorg-video-intel 2:2.17.0-1ubuntu4.3 PackageArchitecture: i386 ProcEnviron: LANGUAGE=en_GB:en TERM=xterm PATH=(custom, no user) LANG=en_GB.UTF-8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 3.2.0-39.62-generic-pae 3.2.39 Tags: precise Uname: Linux 3.2.0-39-generic-pae i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1158293/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1158293] Re: xserver-xorg-video-intel causes xserver to crash
Xorg.0.log in crashed state attached... ** Attachment added: Xorg.0.log https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1158293/+attachment/3616702/+files/Xorg.0.log -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1158293 Title: xserver-xorg-video-intel causes xserver to crash Status in “xserver-xorg-video-intel” package in Ubuntu: Incomplete Bug description: Updated system to 3.2.0-39-generic-pae #62-Ubuntu SMP. Rebooted and logged into KDE. After a variable amount of time usually 1 to 5 minutes the screen would freeze although most times I could still move the mouse pointer. Had to hard reset to get the system up again. Did 'sudo apt-get purge xserver-xorg-video-intel'. Restarted system and was able to login and use kde okay with no problems. I assume that the video driver now being used is VESA? Reinstalled xserver-xorg-video-intel. Rebooted and then logged into KDE. Problem with screen freezing returned. Description:Ubuntu 12.04.2 LTS Release:12.04 xserver-xorg-video-intel: Installed: (none) Candidate: 2:2.17.0-1ubuntu4.3 Version table: 2:2.17.0-1ubuntu4.3 0 500 http://gb.archive.ubuntu.com/ubuntu/ precise-updates/main i386 Packages 2:2.17.0-1ubuntu4 0 500 http://gb.archive.ubuntu.com/ubuntu/ precise/main i386 Packages ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: xserver-xorg-video-intel (not installed) ProcVersionSignature: Ubuntu 3.2.0-39.62-generic-pae 3.2.39 Uname: Linux 3.2.0-39-generic-pae i686 ApportVersion: 2.0.1-0ubuntu17.1 Architecture: i386 Date: Thu Mar 21 13:08:39 2013 InstallationMedia: Kubuntu 11.10 Oneiric Ocelot - Release i386 (20111012) MarkForUpload: True ProcEnviron: LANGUAGE=en_GB:en TERM=xterm PATH=(custom, no user) LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: xserver-xorg-video-intel UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.0.1-0ubuntu17.1 Architecture: i386 DistroRelease: Ubuntu 12.04 InstallationMedia: Kubuntu 11.10 Oneiric Ocelot - Release i386 (20111012) MarkForUpload: True Package: xserver-xorg-video-intel 2:2.17.0-1ubuntu4.3 PackageArchitecture: i386 ProcEnviron: LANGUAGE=en_GB:en TERM=xterm PATH=(custom, no user) LANG=en_GB.UTF-8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 3.2.0-39.62-generic-pae 3.2.39 Tags: precise Uname: Linux 3.2.0-39-generic-pae i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare --- ApportVersion: 2.0.1-0ubuntu17.1 Architecture: i386 DistroRelease: Ubuntu 12.04 InstallationMedia: Kubuntu 11.10 Oneiric Ocelot - Release i386 (20111012) MarkForUpload: True Package: xserver-xorg-video-intel 2:2.17.0-1ubuntu4.3 PackageArchitecture: i386 ProcEnviron: LANGUAGE=en_GB:en TERM=xterm PATH=(custom, no user) LANG=en_GB.UTF-8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 3.2.0-39.62-generic-pae 3.2.39 Tags: precise Uname: Linux 3.2.0-39-generic-pae i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1158293/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1158293] Re: xserver-xorg-video-intel causes xserver to crash
this clearly seems to affect a number of people, and is quite reproducible (at least on my system). can we mark this as confirmed? what is the next step in order to debug and fix this problem? ::ann -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1158293 Title: xserver-xorg-video-intel causes xserver to crash Status in “xserver-xorg-video-intel” package in Ubuntu: Incomplete Bug description: Updated system to 3.2.0-39-generic-pae #62-Ubuntu SMP. Rebooted and logged into KDE. After a variable amount of time usually 1 to 5 minutes the screen would freeze although most times I could still move the mouse pointer. Had to hard reset to get the system up again. Did 'sudo apt-get purge xserver-xorg-video-intel'. Restarted system and was able to login and use kde okay with no problems. I assume that the video driver now being used is VESA? Reinstalled xserver-xorg-video-intel. Rebooted and then logged into KDE. Problem with screen freezing returned. Description:Ubuntu 12.04.2 LTS Release:12.04 xserver-xorg-video-intel: Installed: (none) Candidate: 2:2.17.0-1ubuntu4.3 Version table: 2:2.17.0-1ubuntu4.3 0 500 http://gb.archive.ubuntu.com/ubuntu/ precise-updates/main i386 Packages 2:2.17.0-1ubuntu4 0 500 http://gb.archive.ubuntu.com/ubuntu/ precise/main i386 Packages ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: xserver-xorg-video-intel (not installed) ProcVersionSignature: Ubuntu 3.2.0-39.62-generic-pae 3.2.39 Uname: Linux 3.2.0-39-generic-pae i686 ApportVersion: 2.0.1-0ubuntu17.1 Architecture: i386 Date: Thu Mar 21 13:08:39 2013 InstallationMedia: Kubuntu 11.10 Oneiric Ocelot - Release i386 (20111012) MarkForUpload: True ProcEnviron: LANGUAGE=en_GB:en TERM=xterm PATH=(custom, no user) LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: xserver-xorg-video-intel UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.0.1-0ubuntu17.1 Architecture: i386 DistroRelease: Ubuntu 12.04 InstallationMedia: Kubuntu 11.10 Oneiric Ocelot - Release i386 (20111012) MarkForUpload: True Package: xserver-xorg-video-intel 2:2.17.0-1ubuntu4.3 PackageArchitecture: i386 ProcEnviron: LANGUAGE=en_GB:en TERM=xterm PATH=(custom, no user) LANG=en_GB.UTF-8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 3.2.0-39.62-generic-pae 3.2.39 Tags: precise Uname: Linux 3.2.0-39-generic-pae i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare --- ApportVersion: 2.0.1-0ubuntu17.1 Architecture: i386 DistroRelease: Ubuntu 12.04 InstallationMedia: Kubuntu 11.10 Oneiric Ocelot - Release i386 (20111012) MarkForUpload: True Package: xserver-xorg-video-intel 2:2.17.0-1ubuntu4.3 PackageArchitecture: i386 ProcEnviron: LANGUAGE=en_GB:en TERM=xterm PATH=(custom, no user) LANG=en_GB.UTF-8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 3.2.0-39.62-generic-pae 3.2.39 Tags: precise Uname: Linux 3.2.0-39-generic-pae i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1158293/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1158293] Re: xserver-xorg-video-intel causes xserver to crash
i have also been affected by this bug, but i think it is not from xserver-xorg-video-intel. instead i believe it is due to some change in the kernel. i have a core i5 based system using the integrated graphics, on a p8h67-m pro motherboard. i am running 12.04. when an update came out in mid-march, the system would have constant crashes and hangs upon loggin in to the desktop. the characteristic behavior of the bug is that there will be graphics glitches, such as flashing, text changing to gibberish, temporary hangs that may recover--but sometimes don't. however, the mouse pointer always works. i tried a few things to help isolate the bug, such as reformating and reinstalling ubuntu, trying different versions of xserver-xorg-video-intel, and different versions of the kernel. the version of xserver-xorg-video-intel does not affect the behavior (at least compared between the original version in 12.04, which is 2:2-17.0-1ubuntu4.1, and the updated version, which is 2:2-17.0-1ubuntu4.3). 64 bit vs. 32 bit install of ubuntu 12.04 does not affect the behavior. what does cause the crashing is using a recent kernel, especially 3.2.0-39-generic, but 3.5.0-23 also has the bad behavior. in contrast, the original kernel from 12.04 (3.2.0-29-generic) is rock-solid stable. kernels in between these 2 seemed hit or miss: up to 3.2.0-32 appear stable, but later kernels sometimes would hang at boot (at the purple screen after grub), or hang while running, while other times they would behave ok. however, 3.2.0-39 is terrible. booting into a virtual terminal (text mode) is stable even with the new kernels. i did manage to catch some errors in one of the sessions (either kernel 3.5.0-23 or 3.2.0-39, not sure which) in the xorg.log--here is the section (these were just after the modelines): (EE) [mi] EQ overflowing. Additional events will be discarded until existing events are processed. (EE) (EE) Backtrace: (EE) 0: /usr/bin/X (xorg_backtrace+0x49) [0xbba289] (EE) 1: /usr/bin/X (mieqEnqueue+0x223) [0xb98633] (EE) 2: /usr/bin/X (0xa03000+0x52a05) [0xa55a05] (EE) 3: /usr/bin/X (xf86PostMotionEventM+0x25f) [0xa951cf] (EE) 4: /usr/lib/xorg/modules/input/evdev_drv.so (0x2ec000+0x3cad) [0x2efcad] (EE) 5: /usr/lib/xorg/modules/input/evdev_drv.so (0x2ec000+0x528f) [0x2f128f] (EE) 6: /usr/bin/X (0xa03000+0x80a21) [0xa83a21] (EE) 7: /usr/bin/X (0xa03000+0xae818) [0xab1818] (EE) 8: (vdso) (__kernel_sigreturn+0x0) [0xeae400] (EE) 9: (vdso) (__kernel_vsyscall+0x2) [0xeae416] (EE) 10: /lib/i386-linux-gnu/libc.so.6 (ioctl+0x19) [0xd2cad9] (EE) 11: /usr/lib/i386-linux-gnu/libdrm.so.2 (drmIoctl+0x34) [0x50c9a4] (EE) 12: /usr/lib/i386-linux-gnu/libdrm_intel.so.1 (0x2b3000+0x899d) [0x2bb99d] (EE) 13: /usr/lib/i386-linux-gnu/libdrm_intel.so.1 (drm_intel_bo_mrb_exec+0x4a) [0x2b530a] (EE) 14: /usr/lib/xorg/modules/drivers/intel_drv.so (0x187000+0xbb68) [0x192b68] (EE) 15: /usr/lib/xorg/modules/drivers/intel_drv.so (0x187000+0x11e1d) [0x198e1d] (EE) 16: /usr/lib/xorg/modules/drivers/intel_drv.so (0x187000+0x248fb) [0x1ab8fb] (EE) 17: /usr/lib/xorg/modules/drivers/intel_drv.so (0x187000+0xf7bed) [0x27ebed] (EE) 18: /usr/bin/X (0xa03000+0x133467) [0xb36467] (EE) 19: /usr/bin/X (CompositeGlyphs+0xc4) [0xb22784] (EE) 20: /usr/bin/X (0xa03000+0x12c4d6) [0xb2f4d6] (EE) 21: /usr/bin/X (0xa03000+0x126971) [0xb29971] (EE) 22: /usr/bin/X (0xa03000+0x3c46d) [0xa3f46d] (EE) 23: /usr/bin/X (0xa03000+0x2991c) [0xa2c91c] (EE) 24: /lib/i386-linux-gnu/libc.so.6 (__libc_start_main+0xf3) [0xc5f4d3] (EE) 25: /usr/bin/X (0xa03000+0x29cd9) [0xa2ccd9] (EE) (EE) [mi] These backtraces from mieqEnqueue may point to a culprit higher up the stack. (EE) [mi] mieq is *NOT* the cause. It is a victim. [ 129.920] (EE) intel(0): Detected a hung GPU, disabling acceleration. [ 129.920] (EE) intel(0): When reporting this, please include i915_error_state from debugfs and the full dmesg. [ 130.243] [mi] Increasing EQ size to 512 to prevent dropped events. [ 130.244] [mi] EQ processing has resumed after 27 dropped events. [ 130.244] [mi] This may be caused my a misbehaving driver monopolizing the server's resources. please let me know how else i can help, because this bug prevents me from using ubuntu with a recent kernel. i am willing to try installing different kernels, different packages, reboot the computer multiple times--whatever it takes to fix this ::ann -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1158293 Title: xserver-xorg-video-intel causes xserver to crash Status in “xserver-xorg-video-intel” package in Ubuntu: Incomplete Bug description: Updated system to 3.2.0-39-generic-pae #62-Ubuntu SMP. Rebooted and logged into KDE. After a variable amount of time usually 1 to 5 minutes the screen would freeze although most times I could still move the mouse pointer. Had to hard reset to get the
