[Desktop-packages] [Bug 1895896] Re: HP Officejet Pro 6830 can not be connected via USB
Similar issue with Brother MFC-J890DW. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1895896 Title: HP Officejet Pro 6830 can not be connected via USB Status in hplip package in Ubuntu: New Bug description: After updating to Ubuntu 20.04. I was unable to print via my HP Officejet Pro 6830 printer via WLAN and via USB. I managed to get the printer running via WLAN by going to CUPS (In Browser: http://localhost:631), deleting the stalled printer jobs and deleting the printers via cups. Afterwards I added the printer connected via WLAN using the command-line tool hp-setup. This was successfull. However, when adding the same printer with hp-setup connected via USB, the connection failed with the error message "Unable to communicate with the device. Please check the device and try again.". The device is connected to my PC via WLAN and USB. There is no problem. I had expected that the usb printer driver for my hp Officejet Pro 6830 got installed and afterwards successfull printing is possible. $ lsb_release -rd Description: Ubuntu 20.04.1 LTS Release: 20.04 apt-cache policy hplip hplip: Installiert: 3.20.3+dfsg0-2 Installationskandidat: 3.20.3+dfsg0-2 Versionstabelle: *** 3.20.3+dfsg0-2 500 500 http://de.archive.ubuntu.com/ubuntu focal/main amd64 Packages 100 /var/lib/dpkg/status apt-cache policy cups cups: Installiert: 2.3.1-9ubuntu1.1 Installationskandidat: 2.3.1-9ubuntu1.1 Versionstabelle: *** 2.3.1-9ubuntu1.1 500 500 http://de.archive.ubuntu.com/ubuntu focal-updates/main amd64 Packages 500 http://de.archive.ubuntu.com/ubuntu focal-security/main amd64 Packages 100 /var/lib/dpkg/status 2.3.1-9ubuntu1 500 500 http://de.archive.ubuntu.com/ubuntu focal/main amd64 Packages ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: hplip 3.20.3+dfsg0-2 ProcVersionSignature: Ubuntu 5.4.0-47.51-lowlatency 5.4.55 Uname: Linux 5.4.0-47-lowlatency x86_64 ApportVersion: 2.20.11-0ubuntu27.8 Architecture: amd64 CasperMD5CheckResult: skip CupsErrorLog: E [16/Sep/2020:22:07:23 +0200] [Job 18] File \'\' not found W [16/Sep/2020:23:04:33 +0200] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'Officejet_Pro_6830_TH5666228Z0611_-Gray..\' already exists W [16/Sep/2020:23:04:33 +0200] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'Officejet_Pro_6830_TH5666228Z0611_-DeviceN..\' already exists E [16/Sep/2020:23:06:31 +0200] [Job 19] Der Druckauftrag wurde nicht angenommen. CurrentDesktop: ubuntu:GNOME Date: Wed Sep 16 23:12:23 2020 InstallationDate: Installed on 2019-10-23 (329 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) Lpstat: device for HP_Officejet_Pro_6830_7F02D1_: implicitclass://HP_Officejet_Pro_6830_7F02D1_/ device for Officejet_Pro_6830: hp:/usb/Officejet_Pro_6830?serial=TH5666228Z0611 device for Officejet_Pro_6830_fax: hpfax:/usb/Officejet_Pro_6830?serial=TH5666228Z0611 device for Officejet_Pro_6830_TH5666228Z0611_: implicitclass://Officejet_Pro_6830_TH5666228Z0611_/ MachineType: LENOVO 2349FS4 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Officejet_Pro_6830_fax.ppd', '/etc/cups/ppd/Officejet_Pro_6830_TH5666228Z0611_.ppd', '/etc/cups/ppd/Officejet_Pro_6830.ppd', '/etc/cups/ppd/HP_Officejet_Pro_6830_7F02D1_.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Officejet_Pro_6830_fax.ppd: Permission denied grep: /etc/cups/ppd/Officejet_Pro_6830_TH5666228Z0611_.ppd: Permission denied grep: /etc/cups/ppd/Officejet_Pro_6830.ppd: Permission denied grep: /etc/cups/ppd/HP_Officejet_Pro_6830_7F02D1_.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-47-lowlatency root=UUID=4e553931-2567-4bbd-a4d0-a2566cce0c66 ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to focal on 2020-04-26 (143 days ago) dmi.bios.date: 03/08/2013 dmi.bios.vendor: LENOVO dmi.bios.version: G1ET93WW (2.53 ) dmi.board.asset.tag: Not Available dmi.board.name: 2349FS4 dmi.board.vendor: LENOVO dmi.board.version: Not Defined dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvrG1ET93WW(2.53):bd03/08/2013:svnLENOVO:pn2349FS4:pvrThinkPadT430:rvnLENOVO:rn2349FS4:rvrNotDefined:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.family: ThinkPad T430 dmi.product.name: 2349FS4 dmi.product.sku: LENOVO_MT_2349 dmi.product.version: ThinkPad T430 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1895896/+subscriptions --
[Desktop-packages] [Bug 1881473] Re: printer communication error
Yes, similar issue. 2x fresh installs of 20.04.1. Using a Brother MFC-J890DW, and trying to connect USB. Keep getting 'several printers' automatically created, but generally don't work, and appear not to be USB. Scanning is also hit and miss. Have tried using automatically created printers, and also installing the Brother drivers. Sometimes works, (via network mostly), but after a reboot, broken again. Uninstall/reinstall. Used to 'just work'. Last OS was an older version of Mint. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1881473 Title: printer communication error Status in hplip package in Ubuntu: New Bug description: Since updated to 20.04, I cannot print through USB (HP DeskJet 5570, but apparently according to some google research I am not the only one affected, and not only with HP). Until yesterday the error message looked like hplip found the printer, but could not communicate to it. After reinstalling hplip und cups, now hplip cannot even find the printer (xsane the same). Printer is usable as network printer, but that's not an acceptable solution. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: hplip 3.20.3+dfsg0-2 ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34 Uname: Linux 5.4.0-33-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: KDE Date: Sun May 31 15:12:08 2020 Lpstat: device for DeskJet_5570_series_TH5A71Q1GX0674_: implicitclass://DeskJet_5570_series_TH5A71Q1GX0674_/ device for HP_DeskJet_5570_series: dnssd://HP%20DeskJet%205570%20series%20%5B1D38FD%5D._ipp._tcp.local/?uuid=1c852a4d-b800-1f08-abcd-dc4a3e1d38fd MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/DeskJet_5570_series_TH5A71Q1GX0674_.ppd', '/etc/cups/ppd/HP_DeskJet_5570_series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/DeskJet_5570_series_TH5A71Q1GX0674_.ppd: Permission denied HP_DeskJet_5570_series: HP Deskjet 5570 Series, hpcups 3.20.3 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-33-generic root=UUID=7ec84d5a-3d57-4d46-91e2-b4ef200eb5e4 ro persistent quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to focal on 2020-04-25 (36 days ago) dmi.bios.date: 03/10/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3003 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: A88X-PLUS dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3003:bd03/10/2016:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnA88X-PLUS:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.sku: SKU dmi.product.version: System Version dmi.sys.vendor: System manufacturer modified.conffile..etc.default.apport: # set this to 0 to disable apport, or to 1 to enable it # you can temporarily override this with # sudo service apport start force_start=1 enabled=0 mtime.conffile..etc.default.apport: 2016-02-26T22:19:15 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1881473/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1851936] Re: User profile won't load after upgrade - prompt to create new profile
Have upgraded both to 68.4.2.
Still get the message occasionally if trying to run from existing link. If I
break and remake (ie Pin) link, still get the error??
Thanks.
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to thunderbird in Ubuntu.
https://bugs.launchpad.net/bugs/1851936
Title:
User profile won't load after upgrade - prompt to create new profile
Status in firefox package in Ubuntu:
Fix Released
Status in thunderbird package in Ubuntu:
Fix Released
Bug description:
Did upgrade to focal fossa from standard Ubuntu 19.10. Existing
firefox profile won't load on starting, instead application wants new
default profile.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: firefox 70.0.1+build1-0ubuntu2
Uname: Linux 5.3.9-050309-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.11-0ubuntu9
Architecture: amd64
AudioDevicesInUse:
USERPID ACCESS COMMAND
/dev/snd/controlC1: stefan 1861 F pulseaudio
/dev/snd/controlC0: stefan 1861 F pulseaudio
BuildID: 20191031000133
Channel: Unavailable
CurrentDesktop: ubuntu:GNOME
Date: Sat Nov 9 14:49:28 2019
DefaultProfileIncompatibleExtensions:
Deutsch (DE) Language Pack - langpack...@firefox.mozilla.org
English (GB) Language Pack - langpack-en...@firefox.mozilla.org
English (South Africa) Language Pack - langpack-en...@firefox.mozilla.org
Default - {972ce4c6-7e08-4474-a285-3208198ce6fd}
DefaultProfilePrefErrors: Unexpected character ',' before close parenthesis @
/usr/lib/firefox/omni.ja:greprefs.js:930
DefaultProfilePrefSources: prefs.js
ForcedLayersAccel: False
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
InstallationDate: Installed on 2019-05-02 (190 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64
(20190210)
IpRoute:
default via 192.168.178.1 dev enp30s0 proto dhcp metric 100
169.254.0.0/16 dev enp30s0 scope link metric 1000
192.168.178.0/24 dev enp30s0 proto kernel scope link src 192.168.178.44
metric 100
MostRecentCrashID: bp-926e6dc8-5f4b-4cfe-9446-ace131180317
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=
LANG=de_DE.UTF-8
SHELL=/bin/bash
Profile1Extensions: extensions.sqlite corrupt or missing
Profile1IncompatibleExtensions: Unavailable (corrupt or non-existant
compatibility.ini or extensions.sqlite)
Profile1Locales: extensions.sqlite corrupt or missing
Profile1PrefErrors: Unexpected character ',' before close parenthesis @
/usr/lib/firefox/omni.ja:greprefs.js:930
Profile1PrefSources: prefs.js
Profile1Themes: extensions.sqlite corrupt or missing
Profiles:
Profile1 - LastVersion=70.0.1/20191031000133 (In use)
Profile0 (Default) - LastVersion=70.0.1/20191031091608 (Out of date)
RunningIncompatibleAddons: True
SourcePackage: firefox
SubmittedCrashIDs: bp-926e6dc8-5f4b-4cfe-9446-ace131180317
UpgradeStatus: Upgraded to focal on 2019-11-09 (0 days ago)
dmi.bios.date: 04/23/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P5.80
dmi.board.name: AB350M-HDV
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrP5.80:bd04/23/2019:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnAB350M-HDV:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: To Be Filled By O.E.M.
dmi.product.sku: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1851936/+subscriptions
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[Desktop-packages] [Bug 1851936] Re: User profile won't load after upgrade - prompt to create new profile
I am trying to run both Opensuse Leap 15.1, and Feren OS on the same PC as dual
boot.
Am getting this exact issue with Thunderbird - Version is 68.4.1 on both
Solution?
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to thunderbird in Ubuntu.
https://bugs.launchpad.net/bugs/1851936
Title:
User profile won't load after upgrade - prompt to create new profile
Status in firefox package in Ubuntu:
Fix Released
Status in thunderbird package in Ubuntu:
Fix Released
Bug description:
Did upgrade to focal fossa from standard Ubuntu 19.10. Existing
firefox profile won't load on starting, instead application wants new
default profile.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: firefox 70.0.1+build1-0ubuntu2
Uname: Linux 5.3.9-050309-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.11-0ubuntu9
Architecture: amd64
AudioDevicesInUse:
USERPID ACCESS COMMAND
/dev/snd/controlC1: stefan 1861 F pulseaudio
/dev/snd/controlC0: stefan 1861 F pulseaudio
BuildID: 20191031000133
Channel: Unavailable
CurrentDesktop: ubuntu:GNOME
Date: Sat Nov 9 14:49:28 2019
DefaultProfileIncompatibleExtensions:
Deutsch (DE) Language Pack - langpack...@firefox.mozilla.org
English (GB) Language Pack - langpack-en...@firefox.mozilla.org
English (South Africa) Language Pack - langpack-en...@firefox.mozilla.org
Default - {972ce4c6-7e08-4474-a285-3208198ce6fd}
DefaultProfilePrefErrors: Unexpected character ',' before close parenthesis @
/usr/lib/firefox/omni.ja:greprefs.js:930
DefaultProfilePrefSources: prefs.js
ForcedLayersAccel: False
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
InstallationDate: Installed on 2019-05-02 (190 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64
(20190210)
IpRoute:
default via 192.168.178.1 dev enp30s0 proto dhcp metric 100
169.254.0.0/16 dev enp30s0 scope link metric 1000
192.168.178.0/24 dev enp30s0 proto kernel scope link src 192.168.178.44
metric 100
MostRecentCrashID: bp-926e6dc8-5f4b-4cfe-9446-ace131180317
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=
LANG=de_DE.UTF-8
SHELL=/bin/bash
Profile1Extensions: extensions.sqlite corrupt or missing
Profile1IncompatibleExtensions: Unavailable (corrupt or non-existant
compatibility.ini or extensions.sqlite)
Profile1Locales: extensions.sqlite corrupt or missing
Profile1PrefErrors: Unexpected character ',' before close parenthesis @
/usr/lib/firefox/omni.ja:greprefs.js:930
Profile1PrefSources: prefs.js
Profile1Themes: extensions.sqlite corrupt or missing
Profiles:
Profile1 - LastVersion=70.0.1/20191031000133 (In use)
Profile0 (Default) - LastVersion=70.0.1/20191031091608 (Out of date)
RunningIncompatibleAddons: True
SourcePackage: firefox
SubmittedCrashIDs: bp-926e6dc8-5f4b-4cfe-9446-ace131180317
UpgradeStatus: Upgraded to focal on 2019-11-09 (0 days ago)
dmi.bios.date: 04/23/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P5.80
dmi.board.name: AB350M-HDV
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrP5.80:bd04/23/2019:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnAB350M-HDV:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: To Be Filled By O.E.M.
dmi.product.sku: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1851936/+subscriptions
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