[Desktop-packages] [Bug 1576844] Re: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly)
I know as much as is mentioned in the KB. The problem got worse enough for me to experiment so I tried this even though it was for an older version. Unfortunately you can ignore this workaround, the problem has resurfaced. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1576844 Title: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly) Status in xorg package in Ubuntu: Confirmed Bug description: $ lsb_release -rd Description: Ubuntu 16.04 LTS Release: 16.04 Several times yesterday and today (April 28-29, 2016) the touchpad (trackpad) on the Dell XPS 13 9343 has frozen. Other functions (keyboard, screen, etc.) have been fine but the pointer has been frozen in place. Then after 1-3 minutes functionality returns. Thank you very much for your assistance and I'd be happy to provide more information. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-22.38-generic 4.4.8 Uname: Linux 4.4.0-22-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 BootLog: CompizPlugins: [core,composite,opengl,cube,rotate] CompositorRunning: None CurrentDesktop: GNOME-Flashback:Unity Date: Fri Apr 29 16:09:32 2016 DistUpgraded: 2016-04-27 15:53:13,798 DEBUG icon theme changed, re-reading DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 4.2.0-36-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 4.4.0-22-generic, x86_64: installed ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665] InstallationDate: Installed on 2015-08-06 (267 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-22-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to xenial on 2016-04-27 (2 days ago) dmi.bios.date: 07/14/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0TM99H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA05:bd07/14/2015:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn0TM99H:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160415-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.67-1 version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2 version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Wed Apr 27 15:54:22 2016 xserver.configfile: default xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5152 vendor SHP xserver.version: 2:1.18.3-1ubuntu2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1576844/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1576844] Re: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly)
It seems the problem had existed before in Ubuntu 14.04 and Dell recommended using proprietary drivers for trackpad. Here is the Dell KB with the info: http://www.dell.com/support/article/us/en/19/SLN297219/EN Just to experiment I tried doing the same with my Ubuntu 16.04 and installed the drivers as instructed in the link. I haven't faced any issues yet (its been two days). -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1576844 Title: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly) Status in xorg package in Ubuntu: Confirmed Bug description: $ lsb_release -rd Description: Ubuntu 16.04 LTS Release: 16.04 Several times yesterday and today (April 28-29, 2016) the touchpad (trackpad) on the Dell XPS 13 9343 has frozen. Other functions (keyboard, screen, etc.) have been fine but the pointer has been frozen in place. Then after 1-3 minutes functionality returns. Thank you very much for your assistance and I'd be happy to provide more information. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-22.38-generic 4.4.8 Uname: Linux 4.4.0-22-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 BootLog: CompizPlugins: [core,composite,opengl,cube,rotate] CompositorRunning: None CurrentDesktop: GNOME-Flashback:Unity Date: Fri Apr 29 16:09:32 2016 DistUpgraded: 2016-04-27 15:53:13,798 DEBUG icon theme changed, re-reading DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 4.2.0-36-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 4.4.0-22-generic, x86_64: installed ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665] InstallationDate: Installed on 2015-08-06 (267 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-22-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to xenial on 2016-04-27 (2 days ago) dmi.bios.date: 07/14/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0TM99H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA05:bd07/14/2015:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn0TM99H:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160415-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.67-1 version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2 version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Wed Apr 27 15:54:22 2016 xserver.configfile: default xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5152 vendor SHP xserver.version: 2:1.18.3-1ubuntu2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1576844/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1576844] Re: Trackpad freezes then eventually unfreezes (repeatedly)
I also have a Dell XPS 13 and ever since I updated the trackpad is freezing up randomly for me too. External mouse works fine. The trackpad isn't exactly freezing, you can move the pointer by simultaneously pressing down left click on the trackpad and moving that finger. My trackpad however doesn't fix itself in a couple of mins. It only resets after a reboot. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1576844 Title: Trackpad freezes then eventually unfreezes (repeatedly) Status in xorg package in Ubuntu: Confirmed Bug description: $ lsb_release -rd Description: Ubuntu 16.04 LTS Release: 16.04 Several times yesterday and today (April 28-29, 2016) the trackpad on the Dell XPS 13 9343 has frozen. Other functions (keyboard, screen, etc.) have been fine but the pointer has been frozen in place. Then after 1-3 minutes functionality returns. Thank you very much for your assistance and I'd be happy to provide more information. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-22.38-generic 4.4.8 Uname: Linux 4.4.0-22-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 BootLog: CompizPlugins: [core,composite,opengl,cube,rotate] CompositorRunning: None CurrentDesktop: GNOME-Flashback:Unity Date: Fri Apr 29 16:09:32 2016 DistUpgraded: 2016-04-27 15:53:13,798 DEBUG icon theme changed, re-reading DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 4.2.0-36-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 4.4.0-22-generic, x86_64: installed ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665] InstallationDate: Installed on 2015-08-06 (267 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-22-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to xenial on 2016-04-27 (2 days ago) dmi.bios.date: 07/14/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0TM99H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA05:bd07/14/2015:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn0TM99H:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160415-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.67-1 version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2 version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Wed Apr 27 15:54:22 2016 xserver.configfile: default xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5152 vendor SHP xserver.version: 2:1.18.3-1ubuntu2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1576844/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp