[Desktop-packages] [Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2
This is why it is important to upstream the bugs and find the root cause. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1032456 Title: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2 Status in cups package in Ubuntu: Fix Released Status in cups source package in Precise: Fix Released Bug description: My Canon i560 was working fine until the update two days ago. Now it fails every single job, printing half a page and then ejecting the page when a USB reset is issued. Same printer works fine when printing through Windows in Virtualbox with USB passthrough. Summary: the USB backend "improvements" have rendered my printer useless with CUPS. Unloading the usblp module makes no difference - the USB reset is what aborts the print job. [ 224.008042] usb 3-1: reset full-speed USB device number 3 using uhci_hcd [ 224.161701] usblp0: USB Bidirectional printer dev 3 if 0 alt 0 proto 2 vid 0x04A9 pid 0x108 Kubuntu 12.04 [IMPACT] Everyone with a Canon inkjet connected to USB and also users of some other printer models on USB get printouts with the last page being incomplete. This happens for every job. For everyone with a Samsung printer the problem of bug 995111 shows up again. [TESTCASE] Unfortunately, for reproducing this bug one needs the actual hardware. Connect a Canon inkjet (or other models mentioned in this bug report) to the USB and print from a completely updated Precise system. The last page of each job will come out incomplete. Connect a Samsung printer to the USB and print from a completely updated Precise system. You will get printouts with weird characters (at least from the second job on) as described in bug 995111. After installing the proposed package all these problems should disappear. [Regression Potential] Regression risk is very low. The fix is not doing the USB device reset on the printer after the job for most printers. The fix contains an exception rule for Samsung printers and Prolific Technology USB->Parallel adapters, to avoid reoccurring of bug 987485 and bug 997040. It is still possible that some printers are treated incorrectly in terms of whether they need a reset after the job or not. As most printers work both with and without reset this risk is very low. All reported problems are solved with the proposed fix. *** dpkg -l "*cups*"|grep ii ii bluez-cups 4.98-2ubuntu7 Bluetooth printer driver for CUPS ii cups 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - server ii cups-bsd 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - BSD commands ii cups-client 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - client programs (SysV) ii cups-common 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - common files ii cups-filters 1.0.18-0ubuntu0.1OpenPrinting CUPS Filters ii cups-ppdc 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - PPD manipulation utilities ii ghostscript-cups 9.05~dfsg-0ubuntu4.1 interpreter for the PostScript language and for PDF - CUPS filters ii libcups2 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - Core library ii libcupscgi1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - CGI library ii libcupsdriver1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - Driver library ii libcupsfilters1 1.0.18-0ubuntu0.1OpenPrinting CUPS Filters - Shared library ii libcupsimage2 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - Raster image library ii libcupsmime1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - MIME library ii libcupsppdc1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - PPD manipulation library
[Desktop-packages] [Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2
I can confirm that the bug is still present in the Ubuntu 18.04.4 LTS for my Canon MX300 An yes, the command sudo lpadmin -p MX300 -o usb-unidir-default=true seolves the problem. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1032456 Title: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2 Status in cups package in Ubuntu: Fix Released Status in cups source package in Precise: Fix Released Bug description: My Canon i560 was working fine until the update two days ago. Now it fails every single job, printing half a page and then ejecting the page when a USB reset is issued. Same printer works fine when printing through Windows in Virtualbox with USB passthrough. Summary: the USB backend "improvements" have rendered my printer useless with CUPS. Unloading the usblp module makes no difference - the USB reset is what aborts the print job. [ 224.008042] usb 3-1: reset full-speed USB device number 3 using uhci_hcd [ 224.161701] usblp0: USB Bidirectional printer dev 3 if 0 alt 0 proto 2 vid 0x04A9 pid 0x108 Kubuntu 12.04 [IMPACT] Everyone with a Canon inkjet connected to USB and also users of some other printer models on USB get printouts with the last page being incomplete. This happens for every job. For everyone with a Samsung printer the problem of bug 995111 shows up again. [TESTCASE] Unfortunately, for reproducing this bug one needs the actual hardware. Connect a Canon inkjet (or other models mentioned in this bug report) to the USB and print from a completely updated Precise system. The last page of each job will come out incomplete. Connect a Samsung printer to the USB and print from a completely updated Precise system. You will get printouts with weird characters (at least from the second job on) as described in bug 995111. After installing the proposed package all these problems should disappear. [Regression Potential] Regression risk is very low. The fix is not doing the USB device reset on the printer after the job for most printers. The fix contains an exception rule for Samsung printers and Prolific Technology USB->Parallel adapters, to avoid reoccurring of bug 987485 and bug 997040. It is still possible that some printers are treated incorrectly in terms of whether they need a reset after the job or not. As most printers work both with and without reset this risk is very low. All reported problems are solved with the proposed fix. *** dpkg -l "*cups*"|grep ii ii bluez-cups 4.98-2ubuntu7 Bluetooth printer driver for CUPS ii cups 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - server ii cups-bsd 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - BSD commands ii cups-client 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - client programs (SysV) ii cups-common 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - common files ii cups-filters 1.0.18-0ubuntu0.1OpenPrinting CUPS Filters ii cups-ppdc 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - PPD manipulation utilities ii ghostscript-cups 9.05~dfsg-0ubuntu4.1 interpreter for the PostScript language and for PDF - CUPS filters ii libcups2 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - Core library ii libcupscgi1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - CGI library ii libcupsdriver1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - Driver library ii libcupsfilters1 1.0.18-0ubuntu0.1OpenPrinting CUPS Filters - Shared library ii libcupsimage2 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - Raster image library ii libcupsmime1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - MIME library ii libcupsppdc1
[Desktop-packages] [Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2
I have been an issue with my printer for few days. I have tried your method but I got no result after that I visit https://printerssupport.org/ricoh-printer-support/ this site and they give me to guide me to set up. Now My printer is working fine -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1032456 Title: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2 Status in cups package in Ubuntu: Fix Released Status in cups source package in Precise: Fix Released Bug description: My Canon i560 was working fine until the update two days ago. Now it fails every single job, printing half a page and then ejecting the page when a USB reset is issued. Same printer works fine when printing through Windows in Virtualbox with USB passthrough. Summary: the USB backend "improvements" have rendered my printer useless with CUPS. Unloading the usblp module makes no difference - the USB reset is what aborts the print job. [ 224.008042] usb 3-1: reset full-speed USB device number 3 using uhci_hcd [ 224.161701] usblp0: USB Bidirectional printer dev 3 if 0 alt 0 proto 2 vid 0x04A9 pid 0x108 Kubuntu 12.04 [IMPACT] Everyone with a Canon inkjet connected to USB and also users of some other printer models on USB get printouts with the last page being incomplete. This happens for every job. For everyone with a Samsung printer the problem of bug 995111 shows up again. [TESTCASE] Unfortunately, for reproducing this bug one needs the actual hardware. Connect a Canon inkjet (or other models mentioned in this bug report) to the USB and print from a completely updated Precise system. The last page of each job will come out incomplete. Connect a Samsung printer to the USB and print from a completely updated Precise system. You will get printouts with weird characters (at least from the second job on) as described in bug 995111. After installing the proposed package all these problems should disappear. [Regression Potential] Regression risk is very low. The fix is not doing the USB device reset on the printer after the job for most printers. The fix contains an exception rule for Samsung printers and Prolific Technology USB->Parallel adapters, to avoid reoccurring of bug 987485 and bug 997040. It is still possible that some printers are treated incorrectly in terms of whether they need a reset after the job or not. As most printers work both with and without reset this risk is very low. All reported problems are solved with the proposed fix. *** dpkg -l "*cups*"|grep ii ii bluez-cups 4.98-2ubuntu7 Bluetooth printer driver for CUPS ii cups 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - server ii cups-bsd 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - BSD commands ii cups-client 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - client programs (SysV) ii cups-common 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - common files ii cups-filters 1.0.18-0ubuntu0.1OpenPrinting CUPS Filters ii cups-ppdc 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - PPD manipulation utilities ii ghostscript-cups 9.05~dfsg-0ubuntu4.1 interpreter for the PostScript language and for PDF - CUPS filters ii libcups2 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - Core library ii libcupscgi1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - CGI library ii libcupsdriver1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - Driver library ii libcupsfilters1 1.0.18-0ubuntu0.1OpenPrinting CUPS Filters - Shared library ii libcupsimage2 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - Raster image library ii libcupsmime1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - MIME library
[Desktop-packages] [Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2
I was having this problem with a Canon PIXMA MP470 printer (https://www.usa.canon.com/internet/portal/us/home/support/details/printers /support-inkjet-printer/mp-series/pixma-mp470) connected via USB to Ubuntu 16.04.2 LTS. As per https://wiki.ubuntu.com/DebuggingPrintingProblems, I applied the following commands: $ cancel -a $ lpq MP470-series is ready no entries $ lpadmin -p MP470-series -o usb-unidir-default=true I hit "Print Test Page" from the Printers settings dialog. The printer test page then printed as expected. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1032456 Title: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2 Status in cups package in Ubuntu: Fix Released Status in cups source package in Precise: Fix Released Bug description: My Canon i560 was working fine until the update two days ago. Now it fails every single job, printing half a page and then ejecting the page when a USB reset is issued. Same printer works fine when printing through Windows in Virtualbox with USB passthrough. Summary: the USB backend "improvements" have rendered my printer useless with CUPS. Unloading the usblp module makes no difference - the USB reset is what aborts the print job. [ 224.008042] usb 3-1: reset full-speed USB device number 3 using uhci_hcd [ 224.161701] usblp0: USB Bidirectional printer dev 3 if 0 alt 0 proto 2 vid 0x04A9 pid 0x108 Kubuntu 12.04 [IMPACT] Everyone with a Canon inkjet connected to USB and also users of some other printer models on USB get printouts with the last page being incomplete. This happens for every job. For everyone with a Samsung printer the problem of bug 995111 shows up again. [TESTCASE] Unfortunately, for reproducing this bug one needs the actual hardware. Connect a Canon inkjet (or other models mentioned in this bug report) to the USB and print from a completely updated Precise system. The last page of each job will come out incomplete. Connect a Samsung printer to the USB and print from a completely updated Precise system. You will get printouts with weird characters (at least from the second job on) as described in bug 995111. After installing the proposed package all these problems should disappear. [Regression Potential] Regression risk is very low. The fix is not doing the USB device reset on the printer after the job for most printers. The fix contains an exception rule for Samsung printers and Prolific Technology USB->Parallel adapters, to avoid reoccurring of bug 987485 and bug 997040. It is still possible that some printers are treated incorrectly in terms of whether they need a reset after the job or not. As most printers work both with and without reset this risk is very low. All reported problems are solved with the proposed fix. *** dpkg -l "*cups*"|grep ii ii bluez-cups 4.98-2ubuntu7 Bluetooth printer driver for CUPS ii cups 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - server ii cups-bsd 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - BSD commands ii cups-client 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - client programs (SysV) ii cups-common 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - common files ii cups-filters 1.0.18-0ubuntu0.1OpenPrinting CUPS Filters ii cups-ppdc 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - PPD manipulation utilities ii ghostscript-cups 9.05~dfsg-0ubuntu4.1 interpreter for the PostScript language and for PDF - CUPS filters ii libcups2 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - Core library ii libcupscgi1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - CGI library ii libcupsdriver1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - Driver library ii libcupsfilters1 1.0.18-0ubuntu0.1OpenPrinting CUPS Filters - Shared library ii libcupsimage2
[Desktop-packages] [Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2
Anyone who has still problems with his printer in the current Ubuntu release, please follow the instructions of the section "USB printer does not print or prints garbage" on https://wiki.ubuntu.com/DebuggingPrintingProblems. In most cases Canon printers need uni-directional communication, see also comment #62. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1032456 Title: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2 Status in cups package in Ubuntu: Fix Released Status in cups source package in Precise: Fix Released Bug description: My Canon i560 was working fine until the update two days ago. Now it fails every single job, printing half a page and then ejecting the page when a USB reset is issued. Same printer works fine when printing through Windows in Virtualbox with USB passthrough. Summary: the USB backend "improvements" have rendered my printer useless with CUPS. Unloading the usblp module makes no difference - the USB reset is what aborts the print job. [ 224.008042] usb 3-1: reset full-speed USB device number 3 using uhci_hcd [ 224.161701] usblp0: USB Bidirectional printer dev 3 if 0 alt 0 proto 2 vid 0x04A9 pid 0x108 Kubuntu 12.04 [IMPACT] Everyone with a Canon inkjet connected to USB and also users of some other printer models on USB get printouts with the last page being incomplete. This happens for every job. For everyone with a Samsung printer the problem of bug 995111 shows up again. [TESTCASE] Unfortunately, for reproducing this bug one needs the actual hardware. Connect a Canon inkjet (or other models mentioned in this bug report) to the USB and print from a completely updated Precise system. The last page of each job will come out incomplete. Connect a Samsung printer to the USB and print from a completely updated Precise system. You will get printouts with weird characters (at least from the second job on) as described in bug 995111. After installing the proposed package all these problems should disappear. [Regression Potential] Regression risk is very low. The fix is not doing the USB device reset on the printer after the job for most printers. The fix contains an exception rule for Samsung printers and Prolific Technology USB->Parallel adapters, to avoid reoccurring of bug 987485 and bug 997040. It is still possible that some printers are treated incorrectly in terms of whether they need a reset after the job or not. As most printers work both with and without reset this risk is very low. All reported problems are solved with the proposed fix. *** dpkg -l "*cups*"|grep ii ii bluez-cups 4.98-2ubuntu7 Bluetooth printer driver for CUPS ii cups 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - server ii cups-bsd 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - BSD commands ii cups-client 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - client programs (SysV) ii cups-common 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - common files ii cups-filters 1.0.18-0ubuntu0.1OpenPrinting CUPS Filters ii cups-ppdc 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - PPD manipulation utilities ii ghostscript-cups 9.05~dfsg-0ubuntu4.1 interpreter for the PostScript language and for PDF - CUPS filters ii libcups2 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - Core library ii libcupscgi1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - CGI library ii libcupsdriver1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - Driver library ii libcupsfilters1 1.0.18-0ubuntu0.1OpenPrinting CUPS Filters - Shared library ii libcupsimage2 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - Raster image library ii libcupsmime1 1.5.3-0ubuntu2
[Desktop-packages] [Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2
Why is this still a problem in Ubuntu 16.04 and 16.10? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1032456 Title: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2 Status in cups package in Ubuntu: Fix Released Status in cups source package in Precise: Fix Released Bug description: My Canon i560 was working fine until the update two days ago. Now it fails every single job, printing half a page and then ejecting the page when a USB reset is issued. Same printer works fine when printing through Windows in Virtualbox with USB passthrough. Summary: the USB backend "improvements" have rendered my printer useless with CUPS. Unloading the usblp module makes no difference - the USB reset is what aborts the print job. [ 224.008042] usb 3-1: reset full-speed USB device number 3 using uhci_hcd [ 224.161701] usblp0: USB Bidirectional printer dev 3 if 0 alt 0 proto 2 vid 0x04A9 pid 0x108 Kubuntu 12.04 [IMPACT] Everyone with a Canon inkjet connected to USB and also users of some other printer models on USB get printouts with the last page being incomplete. This happens for every job. For everyone with a Samsung printer the problem of bug 995111 shows up again. [TESTCASE] Unfortunately, for reproducing this bug one needs the actual hardware. Connect a Canon inkjet (or other models mentioned in this bug report) to the USB and print from a completely updated Precise system. The last page of each job will come out incomplete. Connect a Samsung printer to the USB and print from a completely updated Precise system. You will get printouts with weird characters (at least from the second job on) as described in bug 995111. After installing the proposed package all these problems should disappear. [Regression Potential] Regression risk is very low. The fix is not doing the USB device reset on the printer after the job for most printers. The fix contains an exception rule for Samsung printers and Prolific Technology USB->Parallel adapters, to avoid reoccurring of bug 987485 and bug 997040. It is still possible that some printers are treated incorrectly in terms of whether they need a reset after the job or not. As most printers work both with and without reset this risk is very low. All reported problems are solved with the proposed fix. *** dpkg -l "*cups*"|grep ii ii bluez-cups 4.98-2ubuntu7 Bluetooth printer driver for CUPS ii cups 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - server ii cups-bsd 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - BSD commands ii cups-client 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - client programs (SysV) ii cups-common 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - common files ii cups-filters 1.0.18-0ubuntu0.1OpenPrinting CUPS Filters ii cups-ppdc 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - PPD manipulation utilities ii ghostscript-cups 9.05~dfsg-0ubuntu4.1 interpreter for the PostScript language and for PDF - CUPS filters ii libcups2 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - Core library ii libcupscgi1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - CGI library ii libcupsdriver1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - Driver library ii libcupsfilters1 1.0.18-0ubuntu0.1OpenPrinting CUPS Filters - Shared library ii libcupsimage2 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - Raster image library ii libcupsmime1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - MIME library ii libcupsppdc1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - PPD manipulation library ii
[Desktop-packages] [Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2
I have the same problem on 14.04. Canon PIXMA MP190 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1032456 Title: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2 Status in “cups” package in Ubuntu: Fix Released Status in “cups” source package in Precise: Fix Released Bug description: My Canon i560 was working fine until the update two days ago. Now it fails every single job, printing half a page and then ejecting the page when a USB reset is issued. Same printer works fine when printing through Windows in Virtualbox with USB passthrough. Summary: the USB backend improvements have rendered my printer useless with CUPS. Unloading the usblp module makes no difference - the USB reset is what aborts the print job. [ 224.008042] usb 3-1: reset full-speed USB device number 3 using uhci_hcd [ 224.161701] usblp0: USB Bidirectional printer dev 3 if 0 alt 0 proto 2 vid 0x04A9 pid 0x108 Kubuntu 12.04 [IMPACT] Everyone with a Canon inkjet connected to USB and also users of some other printer models on USB get printouts with the last page being incomplete. This happens for every job. For everyone with a Samsung printer the problem of bug 995111 shows up again. [TESTCASE] Unfortunately, for reproducing this bug one needs the actual hardware. Connect a Canon inkjet (or other models mentioned in this bug report) to the USB and print from a completely updated Precise system. The last page of each job will come out incomplete. Connect a Samsung printer to the USB and print from a completely updated Precise system. You will get printouts with weird characters (at least from the second job on) as described in bug 995111. After installing the proposed package all these problems should disappear. [Regression Potential] Regression risk is very low. The fix is not doing the USB device reset on the printer after the job for most printers. The fix contains an exception rule for Samsung printers and Prolific Technology USB-Parallel adapters, to avoid reoccurring of bug 987485 and bug 997040. It is still possible that some printers are treated incorrectly in terms of whether they need a reset after the job or not. As most printers work both with and without reset this risk is very low. All reported problems are solved with the proposed fix. *** dpkg -l *cups*|grep ii ii bluez-cups 4.98-2ubuntu7 Bluetooth printer driver for CUPS ii cups 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - server ii cups-bsd 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - BSD commands ii cups-client 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - client programs (SysV) ii cups-common 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - common files ii cups-filters 1.0.18-0ubuntu0.1OpenPrinting CUPS Filters ii cups-ppdc 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - PPD manipulation utilities ii ghostscript-cups 9.05~dfsg-0ubuntu4.1 interpreter for the PostScript language and for PDF - CUPS filters ii libcups2 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - Core library ii libcupscgi1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - CGI library ii libcupsdriver1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - Driver library ii libcupsfilters1 1.0.18-0ubuntu0.1OpenPrinting CUPS Filters - Shared library ii libcupsimage2 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - Raster image library ii libcupsmime1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - MIME library ii libcupsppdc1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - PPD manipulation library ii
[Desktop-packages] [Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2
Also affects canon pixma mx300 Using sudo lpadmin -p printer queue -o usb-unidir-default=true fixes the issue. cups package version: ii cups 1.5.3-0ubuntu8 Common UNIX Printing System(tm) - server ~$ lsusb Bus 001 Device 002: ID 8087:8008 Intel Corp. Bus 002 Device 002: ID 8087:8000 Intel Corp. Bus 003 Device 007: ID 04a9:1727 Canon, Inc. MX300 ser Bus 003 Device 003: ID 04f2:b374 Chicony Electronics Co., Ltd Bus 003 Device 004: ID 046d:c52f Logitech, Inc. Wireless Mouse M305 Bus 003 Device 009: ID 0489:e04e Foxconn / Hon Hai Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Let me know if you need anything else to add the exception for this printer. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1032456 Title: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2 Status in “cups” package in Ubuntu: Fix Released Status in “cups” source package in Precise: Fix Released Bug description: My Canon i560 was working fine until the update two days ago. Now it fails every single job, printing half a page and then ejecting the page when a USB reset is issued. Same printer works fine when printing through Windows in Virtualbox with USB passthrough. Summary: the USB backend improvements have rendered my printer useless with CUPS. Unloading the usblp module makes no difference - the USB reset is what aborts the print job. [ 224.008042] usb 3-1: reset full-speed USB device number 3 using uhci_hcd [ 224.161701] usblp0: USB Bidirectional printer dev 3 if 0 alt 0 proto 2 vid 0x04A9 pid 0x108 Kubuntu 12.04 [IMPACT] Everyone with a Canon inkjet connected to USB and also users of some other printer models on USB get printouts with the last page being incomplete. This happens for every job. For everyone with a Samsung printer the problem of bug 995111 shows up again. [TESTCASE] Unfortunately, for reproducing this bug one needs the actual hardware. Connect a Canon inkjet (or other models mentioned in this bug report) to the USB and print from a completely updated Precise system. The last page of each job will come out incomplete. Connect a Samsung printer to the USB and print from a completely updated Precise system. You will get printouts with weird characters (at least from the second job on) as described in bug 995111. After installing the proposed package all these problems should disappear. [Regression Potential] Regression risk is very low. The fix is not doing the USB device reset on the printer after the job for most printers. The fix contains an exception rule for Samsung printers and Prolific Technology USB-Parallel adapters, to avoid reoccurring of bug 987485 and bug 997040. It is still possible that some printers are treated incorrectly in terms of whether they need a reset after the job or not. As most printers work both with and without reset this risk is very low. All reported problems are solved with the proposed fix. *** dpkg -l *cups*|grep ii ii bluez-cups 4.98-2ubuntu7 Bluetooth printer driver for CUPS ii cups 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - server ii cups-bsd 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - BSD commands ii cups-client 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - client programs (SysV) ii cups-common 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - common files ii cups-filters 1.0.18-0ubuntu0.1OpenPrinting CUPS Filters ii cups-ppdc 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - PPD manipulation utilities ii ghostscript-cups 9.05~dfsg-0ubuntu4.1 interpreter for the PostScript language and for PDF - CUPS filters ii libcups2 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - Core library ii libcupscgi1 1.5.3-0ubuntu2
[Desktop-packages] [Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2
I believe I may have this bug as well, but not sure. At least the workaround (sudo lpadmin -p printer queue -o usb-unidir-default=true) seems to work beautifully. I had created a separate bug for this (https://bugs.launchpad.net/bugs/1202631), and have included lots of logs, etc. there. Please let me know if I can provide more info. I'll add a note to that bug that it may be a repeat of this one. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1032456 Title: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2 Status in “cups” package in Ubuntu: Fix Released Status in “cups” source package in Precise: Fix Released Bug description: My Canon i560 was working fine until the update two days ago. Now it fails every single job, printing half a page and then ejecting the page when a USB reset is issued. Same printer works fine when printing through Windows in Virtualbox with USB passthrough. Summary: the USB backend improvements have rendered my printer useless with CUPS. Unloading the usblp module makes no difference - the USB reset is what aborts the print job. [ 224.008042] usb 3-1: reset full-speed USB device number 3 using uhci_hcd [ 224.161701] usblp0: USB Bidirectional printer dev 3 if 0 alt 0 proto 2 vid 0x04A9 pid 0x108 Kubuntu 12.04 [IMPACT] Everyone with a Canon inkjet connected to USB and also users of some other printer models on USB get printouts with the last page being incomplete. This happens for every job. For everyone with a Samsung printer the problem of bug 995111 shows up again. [TESTCASE] Unfortunately, for reproducing this bug one needs the actual hardware. Connect a Canon inkjet (or other models mentioned in this bug report) to the USB and print from a completely updated Precise system. The last page of each job will come out incomplete. Connect a Samsung printer to the USB and print from a completely updated Precise system. You will get printouts with weird characters (at least from the second job on) as described in bug 995111. After installing the proposed package all these problems should disappear. [Regression Potential] Regression risk is very low. The fix is not doing the USB device reset on the printer after the job for most printers. The fix contains an exception rule for Samsung printers and Prolific Technology USB-Parallel adapters, to avoid reoccurring of bug 987485 and bug 997040. It is still possible that some printers are treated incorrectly in terms of whether they need a reset after the job or not. As most printers work both with and without reset this risk is very low. All reported problems are solved with the proposed fix. *** dpkg -l *cups*|grep ii ii bluez-cups 4.98-2ubuntu7 Bluetooth printer driver for CUPS ii cups 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - server ii cups-bsd 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - BSD commands ii cups-client 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - client programs (SysV) ii cups-common 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - common files ii cups-filters 1.0.18-0ubuntu0.1OpenPrinting CUPS Filters ii cups-ppdc 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - PPD manipulation utilities ii ghostscript-cups 9.05~dfsg-0ubuntu4.1 interpreter for the PostScript language and for PDF - CUPS filters ii libcups2 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - Core library ii libcupscgi1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - CGI library ii libcupsdriver1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - Driver library ii libcupsfilters1 1.0.18-0ubuntu0.1OpenPrinting CUPS Filters - Shared library ii libcupsimage2 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - Raster image library
[Desktop-packages] [Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2
Confirmed with Canon MP520 on Precise . Tested very thoroughly with all different combinations of flags. Didn't work: lpadmin -p Canon-PIXMA-MP520 -o usb-unidir-default=true Didn't work: lpadmin -p Canon-PIXMA-MP520 -o usb-no-reattach-default=true Did work: both of the above flags set at the same time. Details: $ lsusb Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 003 Device 014: ID 04a9:1724 Canon, Inc. Bus 003 Device 003: ID 0409:0059 NEC Corp. HighSpeed Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 13d3:5719 IMC Networks Bus 003 Device 004: ID 0409:0059 NEC Corp. HighSpeed Hub Bus 003 Device 005: ID 046d:c042 Logitech, Inc. G3 Laser Mouse Bus 003 Device 006: ID 046d:c313 Logitech, Inc. Internet 350 Keyboard Bus 003 Device 007: ID 0b95:7720 ASIX Electronics Corp. AX88772 Bus 003 Device 008: ID 067b:2305 Prolific Technology, Inc. PL2305 Parallel Port Bus 003 Device 009: ID 067b:2303 Prolific Technology, Inc. PL2303 Serial Port Bus 003 Device 010: ID 0d8c:0006 C-Media Electronics, Inc. Storm HP-USB500 5.1 Headset My 2c: it very much sounds like the remedy to bug 987485 and bug 997040 is worse than the disease, and that the above 2 flags should be made the default rather than the exception. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1032456 Title: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2 Status in “cups” package in Ubuntu: Fix Released Status in “cups” source package in Precise: Fix Released Bug description: My Canon i560 was working fine until the update two days ago. Now it fails every single job, printing half a page and then ejecting the page when a USB reset is issued. Same printer works fine when printing through Windows in Virtualbox with USB passthrough. Summary: the USB backend improvements have rendered my printer useless with CUPS. Unloading the usblp module makes no difference - the USB reset is what aborts the print job. [ 224.008042] usb 3-1: reset full-speed USB device number 3 using uhci_hcd [ 224.161701] usblp0: USB Bidirectional printer dev 3 if 0 alt 0 proto 2 vid 0x04A9 pid 0x108 Kubuntu 12.04 [IMPACT] Everyone with a Canon inkjet connected to USB and also users of some other printer models on USB get printouts with the last page being incomplete. This happens for every job. For everyone with a Samsung printer the problem of bug 995111 shows up again. [TESTCASE] Unfortunately, for reproducing this bug one needs the actual hardware. Connect a Canon inkjet (or other models mentioned in this bug report) to the USB and print from a completely updated Precise system. The last page of each job will come out incomplete. Connect a Samsung printer to the USB and print from a completely updated Precise system. You will get printouts with weird characters (at least from the second job on) as described in bug 995111. After installing the proposed package all these problems should disappear. [Regression Potential] Regression risk is very low. The fix is not doing the USB device reset on the printer after the job for most printers. The fix contains an exception rule for Samsung printers and Prolific Technology USB-Parallel adapters, to avoid reoccurring of bug 987485 and bug 997040. It is still possible that some printers are treated incorrectly in terms of whether they need a reset after the job or not. As most printers work both with and without reset this risk is very low. All reported problems are solved with the proposed fix. *** dpkg -l *cups*|grep ii ii bluez-cups 4.98-2ubuntu7 Bluetooth printer driver for CUPS ii cups 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - server ii cups-bsd 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - BSD commands ii cups-client 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - client programs (SysV) ii cups-common 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - common files ii cups-filters 1.0.18-0ubuntu0.1OpenPrinting CUPS Filters ii
[Desktop-packages] [Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2
Erik, can you run the command lsusb with your Canon PIXMA MP450 connnected and turned on? Thanks. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1032456 Title: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2 Status in “cups” package in Ubuntu: Fix Released Status in “cups” source package in Precise: Fix Released Bug description: My Canon i560 was working fine until the update two days ago. Now it fails every single job, printing half a page and then ejecting the page when a USB reset is issued. Same printer works fine when printing through Windows in Virtualbox with USB passthrough. Summary: the USB backend improvements have rendered my printer useless with CUPS. Unloading the usblp module makes no difference - the USB reset is what aborts the print job. [ 224.008042] usb 3-1: reset full-speed USB device number 3 using uhci_hcd [ 224.161701] usblp0: USB Bidirectional printer dev 3 if 0 alt 0 proto 2 vid 0x04A9 pid 0x108 Kubuntu 12.04 [IMPACT] Everyone with a Canon inkjet connected to USB and also users of some other printer models on USB get printouts with the last page being incomplete. This happens for every job. For everyone with a Samsung printer the problem of bug 995111 shows up again. [TESTCASE] Unfortunately, for reproducing this bug one needs the actual hardware. Connect a Canon inkjet (or other models mentioned in this bug report) to the USB and print from a completely updated Precise system. The last page of each job will come out incomplete. Connect a Samsung printer to the USB and print from a completely updated Precise system. You will get printouts with weird characters (at least from the second job on) as described in bug 995111. After installing the proposed package all these problems should disappear. [Regression Potential] Regression risk is very low. The fix is not doing the USB device reset on the printer after the job for most printers. The fix contains an exception rule for Samsung printers and Prolific Technology USB-Parallel adapters, to avoid reoccurring of bug 987485 and bug 997040. It is still possible that some printers are treated incorrectly in terms of whether they need a reset after the job or not. As most printers work both with and without reset this risk is very low. All reported problems are solved with the proposed fix. *** dpkg -l *cups*|grep ii ii bluez-cups 4.98-2ubuntu7 Bluetooth printer driver for CUPS ii cups 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - server ii cups-bsd 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - BSD commands ii cups-client 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - client programs (SysV) ii cups-common 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - common files ii cups-filters 1.0.18-0ubuntu0.1OpenPrinting CUPS Filters ii cups-ppdc 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - PPD manipulation utilities ii ghostscript-cups 9.05~dfsg-0ubuntu4.1 interpreter for the PostScript language and for PDF - CUPS filters ii libcups2 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - Core library ii libcupscgi1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - CGI library ii libcupsdriver1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - Driver library ii libcupsfilters1 1.0.18-0ubuntu0.1OpenPrinting CUPS Filters - Shared library ii libcupsimage2 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - Raster image library ii libcupsmime1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - MIME library ii libcupsppdc1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) -
[Desktop-packages] [Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2
I think this bug may have reappeared. This bug starting hitting my Canon PIXMA MP450 today with the exact same symptoms (partial page printing then completely hanging, USB transaction timeouts, etc..) however I am running latest Quantal with cups version 1..1-0ubuntu11 which should include the fix. Finally found this thread and the lpadmin -p Printer -o usb-unidir- default=true workaround finally got my simple page to print. I tested setting the unidir-default false/true a couple times and same result every time. Is there any further debug I can provide? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1032456 Title: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2 Status in “cups” package in Ubuntu: Fix Released Status in “cups” source package in Precise: Fix Released Bug description: My Canon i560 was working fine until the update two days ago. Now it fails every single job, printing half a page and then ejecting the page when a USB reset is issued. Same printer works fine when printing through Windows in Virtualbox with USB passthrough. Summary: the USB backend improvements have rendered my printer useless with CUPS. Unloading the usblp module makes no difference - the USB reset is what aborts the print job. [ 224.008042] usb 3-1: reset full-speed USB device number 3 using uhci_hcd [ 224.161701] usblp0: USB Bidirectional printer dev 3 if 0 alt 0 proto 2 vid 0x04A9 pid 0x108 Kubuntu 12.04 [IMPACT] Everyone with a Canon inkjet connected to USB and also users of some other printer models on USB get printouts with the last page being incomplete. This happens for every job. For everyone with a Samsung printer the problem of bug 995111 shows up again. [TESTCASE] Unfortunately, for reproducing this bug one needs the actual hardware. Connect a Canon inkjet (or other models mentioned in this bug report) to the USB and print from a completely updated Precise system. The last page of each job will come out incomplete. Connect a Samsung printer to the USB and print from a completely updated Precise system. You will get printouts with weird characters (at least from the second job on) as described in bug 995111. After installing the proposed package all these problems should disappear. [Regression Potential] Regression risk is very low. The fix is not doing the USB device reset on the printer after the job for most printers. The fix contains an exception rule for Samsung printers and Prolific Technology USB-Parallel adapters, to avoid reoccurring of bug 987485 and bug 997040. It is still possible that some printers are treated incorrectly in terms of whether they need a reset after the job or not. As most printers work both with and without reset this risk is very low. All reported problems are solved with the proposed fix. *** dpkg -l *cups*|grep ii ii bluez-cups 4.98-2ubuntu7 Bluetooth printer driver for CUPS ii cups 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - server ii cups-bsd 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - BSD commands ii cups-client 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - client programs (SysV) ii cups-common 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - common files ii cups-filters 1.0.18-0ubuntu0.1OpenPrinting CUPS Filters ii cups-ppdc 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - PPD manipulation utilities ii ghostscript-cups 9.05~dfsg-0ubuntu4.1 interpreter for the PostScript language and for PDF - CUPS filters ii libcups2 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - Core library ii libcupscgi1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - CGI library ii libcupsdriver1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - Driver library ii libcupsfilters1 1.0.18-0ubuntu0.1OpenPrinting CUPS Filters - Shared library ii
[Desktop-packages] [Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2
Aha, it appears my version number is missing from the quirk rules fix, filing a new bug to have it added. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1032456 Title: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2 Status in “cups” package in Ubuntu: Fix Released Status in “cups” source package in Precise: Fix Released Bug description: My Canon i560 was working fine until the update two days ago. Now it fails every single job, printing half a page and then ejecting the page when a USB reset is issued. Same printer works fine when printing through Windows in Virtualbox with USB passthrough. Summary: the USB backend improvements have rendered my printer useless with CUPS. Unloading the usblp module makes no difference - the USB reset is what aborts the print job. [ 224.008042] usb 3-1: reset full-speed USB device number 3 using uhci_hcd [ 224.161701] usblp0: USB Bidirectional printer dev 3 if 0 alt 0 proto 2 vid 0x04A9 pid 0x108 Kubuntu 12.04 [IMPACT] Everyone with a Canon inkjet connected to USB and also users of some other printer models on USB get printouts with the last page being incomplete. This happens for every job. For everyone with a Samsung printer the problem of bug 995111 shows up again. [TESTCASE] Unfortunately, for reproducing this bug one needs the actual hardware. Connect a Canon inkjet (or other models mentioned in this bug report) to the USB and print from a completely updated Precise system. The last page of each job will come out incomplete. Connect a Samsung printer to the USB and print from a completely updated Precise system. You will get printouts with weird characters (at least from the second job on) as described in bug 995111. After installing the proposed package all these problems should disappear. [Regression Potential] Regression risk is very low. The fix is not doing the USB device reset on the printer after the job for most printers. The fix contains an exception rule for Samsung printers and Prolific Technology USB-Parallel adapters, to avoid reoccurring of bug 987485 and bug 997040. It is still possible that some printers are treated incorrectly in terms of whether they need a reset after the job or not. As most printers work both with and without reset this risk is very low. All reported problems are solved with the proposed fix. *** dpkg -l *cups*|grep ii ii bluez-cups 4.98-2ubuntu7 Bluetooth printer driver for CUPS ii cups 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - server ii cups-bsd 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - BSD commands ii cups-client 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - client programs (SysV) ii cups-common 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - common files ii cups-filters 1.0.18-0ubuntu0.1OpenPrinting CUPS Filters ii cups-ppdc 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - PPD manipulation utilities ii ghostscript-cups 9.05~dfsg-0ubuntu4.1 interpreter for the PostScript language and for PDF - CUPS filters ii libcups2 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - Core library ii libcupscgi1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - CGI library ii libcupsdriver1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - Driver library ii libcupsfilters1 1.0.18-0ubuntu0.1OpenPrinting CUPS Filters - Shared library ii libcupsimage2 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - Raster image library ii libcupsmime1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - MIME library ii libcupsppdc1 1.5.3-0ubuntu2 Common UNIX Printing
[Desktop-packages] [Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2
Hi Till, Quick summary and then the data dumps: 1) Applied lpadmin -p printer -o usb-unidir-default=true and power cycled 2) It printed successfully about 6 times. No errors. YAY! 3) I then reset all defaults and power cycled printer again 4) It then failed half way through last page of a six page document. Please note that I have a very long USB cable maybe 15m. Dumps as requested. There seems to be a keyring problem but only a warning. panamagold@panamagold:~$ lsusb Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 001 Device 002: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB Bus 001 Device 004: ID 0409:005a NEC Corp. HighSpeed Hub Bus 003 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver Bus 007 Device 002: ID 045e:0745 Microsoft Corp. Nano Transceiver v1.0 for Bluetooth Bus 001 Device 006: ID 04a9:170c Canon, Inc. PIXMA MP500 Scanner lpstat -p WARNING: gnome-keyring:: couldn't connect to: /tmp/keyring-Wk26KK/pkcs11: No such file or directory printer Canon-MP500 is idle. enabled since Sun 23 Sep 2012 17:41:01 EST Thanks for your help! Let me know if there is anything else I can do. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1032456 Title: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2 Status in “cups” package in Ubuntu: Fix Released Status in “cups” source package in Precise: Fix Released Bug description: My Canon i560 was working fine until the update two days ago. Now it fails every single job, printing half a page and then ejecting the page when a USB reset is issued. Same printer works fine when printing through Windows in Virtualbox with USB passthrough. Summary: the USB backend improvements have rendered my printer useless with CUPS. Unloading the usblp module makes no difference - the USB reset is what aborts the print job. [ 224.008042] usb 3-1: reset full-speed USB device number 3 using uhci_hcd [ 224.161701] usblp0: USB Bidirectional printer dev 3 if 0 alt 0 proto 2 vid 0x04A9 pid 0x108 Kubuntu 12.04 [IMPACT] Everyone with a Canon inkjet connected to USB and also users of some other printer models on USB get printouts with the last page being incomplete. This happens for every job. For everyone with a Samsung printer the problem of bug 995111 shows up again. [TESTCASE] Unfortunately, for reproducing this bug one needs the actual hardware. Connect a Canon inkjet (or other models mentioned in this bug report) to the USB and print from a completely updated Precise system. The last page of each job will come out incomplete. Connect a Samsung printer to the USB and print from a completely updated Precise system. You will get printouts with weird characters (at least from the second job on) as described in bug 995111. After installing the proposed package all these problems should disappear. [Regression Potential] Regression risk is very low. The fix is not doing the USB device reset on the printer after the job for most printers. The fix contains an exception rule for Samsung printers and Prolific Technology USB-Parallel adapters, to avoid reoccurring of bug 987485 and bug 997040. It is still possible that some printers are treated incorrectly in terms of whether they need a reset after the job or not. As most printers work both with and without reset this risk is very low. All reported problems are solved with the proposed fix. *** dpkg -l *cups*|grep ii ii bluez-cups 4.98-2ubuntu7 Bluetooth printer driver for CUPS ii cups 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - server ii cups-bsd 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - BSD commands ii cups-client 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - client programs (SysV) ii cups-common 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - common files ii cups-filters 1.0.18-0ubuntu0.1OpenPrinting CUPS Filters ii cups-ppdc
[Desktop-packages] [Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2
Thanks, the behavior is like with many other Canon printers and I have added an appropriate exception rule to the CUPS USB backend in Quntal. I t is not decided yet whether we issue another Precise SRU with all collected new exception rules. For the time being stay with lpadmin -p printer -o usb-unidir-default=true You only need to do the setting once, it survives reboots. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1032456 Title: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2 Status in “cups” package in Ubuntu: Fix Released Status in “cups” source package in Precise: Fix Released Bug description: My Canon i560 was working fine until the update two days ago. Now it fails every single job, printing half a page and then ejecting the page when a USB reset is issued. Same printer works fine when printing through Windows in Virtualbox with USB passthrough. Summary: the USB backend improvements have rendered my printer useless with CUPS. Unloading the usblp module makes no difference - the USB reset is what aborts the print job. [ 224.008042] usb 3-1: reset full-speed USB device number 3 using uhci_hcd [ 224.161701] usblp0: USB Bidirectional printer dev 3 if 0 alt 0 proto 2 vid 0x04A9 pid 0x108 Kubuntu 12.04 [IMPACT] Everyone with a Canon inkjet connected to USB and also users of some other printer models on USB get printouts with the last page being incomplete. This happens for every job. For everyone with a Samsung printer the problem of bug 995111 shows up again. [TESTCASE] Unfortunately, for reproducing this bug one needs the actual hardware. Connect a Canon inkjet (or other models mentioned in this bug report) to the USB and print from a completely updated Precise system. The last page of each job will come out incomplete. Connect a Samsung printer to the USB and print from a completely updated Precise system. You will get printouts with weird characters (at least from the second job on) as described in bug 995111. After installing the proposed package all these problems should disappear. [Regression Potential] Regression risk is very low. The fix is not doing the USB device reset on the printer after the job for most printers. The fix contains an exception rule for Samsung printers and Prolific Technology USB-Parallel adapters, to avoid reoccurring of bug 987485 and bug 997040. It is still possible that some printers are treated incorrectly in terms of whether they need a reset after the job or not. As most printers work both with and without reset this risk is very low. All reported problems are solved with the proposed fix. *** dpkg -l *cups*|grep ii ii bluez-cups 4.98-2ubuntu7 Bluetooth printer driver for CUPS ii cups 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - server ii cups-bsd 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - BSD commands ii cups-client 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - client programs (SysV) ii cups-common 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - common files ii cups-filters 1.0.18-0ubuntu0.1OpenPrinting CUPS Filters ii cups-ppdc 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - PPD manipulation utilities ii ghostscript-cups 9.05~dfsg-0ubuntu4.1 interpreter for the PostScript language and for PDF - CUPS filters ii libcups2 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - Core library ii libcupscgi1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - CGI library ii libcupsdriver1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - Driver library ii libcupsfilters1 1.0.18-0ubuntu0.1OpenPrinting CUPS Filters - Shared library ii libcupsimage2 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - Raster image library ii libcupsmime1
[Desktop-packages] [Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2
I have 12.04 (Xubuntu) and have cups (1.5.3-0ubuntu4). Rebooted a few times as well. My Canon MP500 and 98% of the time it hangs halfway through the last page. Printer becomes unresponsive and needs to be power cycled. Looks like this bug is still there. Let me know if there is anything I can do to assist with troubleshooting this problem. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1032456 Title: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2 Status in “cups” package in Ubuntu: Fix Released Status in “cups” source package in Precise: Fix Released Bug description: My Canon i560 was working fine until the update two days ago. Now it fails every single job, printing half a page and then ejecting the page when a USB reset is issued. Same printer works fine when printing through Windows in Virtualbox with USB passthrough. Summary: the USB backend improvements have rendered my printer useless with CUPS. Unloading the usblp module makes no difference - the USB reset is what aborts the print job. [ 224.008042] usb 3-1: reset full-speed USB device number 3 using uhci_hcd [ 224.161701] usblp0: USB Bidirectional printer dev 3 if 0 alt 0 proto 2 vid 0x04A9 pid 0x108 Kubuntu 12.04 [IMPACT] Everyone with a Canon inkjet connected to USB and also users of some other printer models on USB get printouts with the last page being incomplete. This happens for every job. For everyone with a Samsung printer the problem of bug 995111 shows up again. [TESTCASE] Unfortunately, for reproducing this bug one needs the actual hardware. Connect a Canon inkjet (or other models mentioned in this bug report) to the USB and print from a completely updated Precise system. The last page of each job will come out incomplete. Connect a Samsung printer to the USB and print from a completely updated Precise system. You will get printouts with weird characters (at least from the second job on) as described in bug 995111. After installing the proposed package all these problems should disappear. [Regression Potential] Regression risk is very low. The fix is not doing the USB device reset on the printer after the job for most printers. The fix contains an exception rule for Samsung printers and Prolific Technology USB-Parallel adapters, to avoid reoccurring of bug 987485 and bug 997040. It is still possible that some printers are treated incorrectly in terms of whether they need a reset after the job or not. As most printers work both with and without reset this risk is very low. All reported problems are solved with the proposed fix. *** dpkg -l *cups*|grep ii ii bluez-cups 4.98-2ubuntu7 Bluetooth printer driver for CUPS ii cups 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - server ii cups-bsd 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - BSD commands ii cups-client 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - client programs (SysV) ii cups-common 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - common files ii cups-filters 1.0.18-0ubuntu0.1OpenPrinting CUPS Filters ii cups-ppdc 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - PPD manipulation utilities ii ghostscript-cups 9.05~dfsg-0ubuntu4.1 interpreter for the PostScript language and for PDF - CUPS filters ii libcups2 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - Core library ii libcupscgi1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - CGI library ii libcupsdriver1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - Driver library ii libcupsfilters1 1.0.18-0ubuntu0.1OpenPrinting CUPS Filters - Shared library ii libcupsimage2 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - Raster image library ii libcupsmime1
[Desktop-packages] [Bug 1032456] Re: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2
Ralph Myers. can you run the command lsusb in a terminal window and post the output here. Can you then do the following: In a terminal window, run the command lpadmin -p printer -o usb-unidir-default=true with printer being the name of your printer as displayed by the lpstat -p command. Now turn off and turn on your printer, then try to print several jobs. Does this solve the problem? If not, run lpadmin -p printer -R usb-unidir-default and then lpadmin -p printer -o usb-no-reattach-default=true Again, turn off and turn on your printer, then try to print several jobs. Does this solve the problem? If not, try lpadmin -p printer -o usb-no-reattach-default=true lpadmin -p printer -o usb-unidir-default=true and turn off and turn on your printer, then try to print several jobs. Does this solve the problem? Please tell what works for you. If nothing works, reset all to defaults via lpadmin -p printer -R usb-no-reattach-default lpadmin -p printer -R usb-unidir-default -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1032456 Title: Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2 Status in “cups” package in Ubuntu: Fix Released Status in “cups” source package in Precise: Fix Released Bug description: My Canon i560 was working fine until the update two days ago. Now it fails every single job, printing half a page and then ejecting the page when a USB reset is issued. Same printer works fine when printing through Windows in Virtualbox with USB passthrough. Summary: the USB backend improvements have rendered my printer useless with CUPS. Unloading the usblp module makes no difference - the USB reset is what aborts the print job. [ 224.008042] usb 3-1: reset full-speed USB device number 3 using uhci_hcd [ 224.161701] usblp0: USB Bidirectional printer dev 3 if 0 alt 0 proto 2 vid 0x04A9 pid 0x108 Kubuntu 12.04 [IMPACT] Everyone with a Canon inkjet connected to USB and also users of some other printer models on USB get printouts with the last page being incomplete. This happens for every job. For everyone with a Samsung printer the problem of bug 995111 shows up again. [TESTCASE] Unfortunately, for reproducing this bug one needs the actual hardware. Connect a Canon inkjet (or other models mentioned in this bug report) to the USB and print from a completely updated Precise system. The last page of each job will come out incomplete. Connect a Samsung printer to the USB and print from a completely updated Precise system. You will get printouts with weird characters (at least from the second job on) as described in bug 995111. After installing the proposed package all these problems should disappear. [Regression Potential] Regression risk is very low. The fix is not doing the USB device reset on the printer after the job for most printers. The fix contains an exception rule for Samsung printers and Prolific Technology USB-Parallel adapters, to avoid reoccurring of bug 987485 and bug 997040. It is still possible that some printers are treated incorrectly in terms of whether they need a reset after the job or not. As most printers work both with and without reset this risk is very low. All reported problems are solved with the proposed fix. *** dpkg -l *cups*|grep ii ii bluez-cups 4.98-2ubuntu7 Bluetooth printer driver for CUPS ii cups 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - server ii cups-bsd 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - BSD commands ii cups-client 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - client programs (SysV) ii cups-common 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - common files ii cups-filters 1.0.18-0ubuntu0.1OpenPrinting CUPS Filters ii cups-ppdc 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - PPD manipulation utilities ii ghostscript-cups 9.05~dfsg-0ubuntu4.1 interpreter for the PostScript language and for PDF - CUPS filters ii libcups2 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - Core library ii libcupscgi1
