[Desktop-packages] [Bug 1153637] Re: simple-scan crashed with SIGSEGV in _dbus_header_get_byte_order()

2014-01-17 Thread Launchpad Bug Tracker
[Expired for simple-scan (Ubuntu) because there has been no activity for
60 days.]

** Changed in: simple-scan (Ubuntu)
   Status: Incomplete = Expired

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https://bugs.launchpad.net/bugs/1153637

Title:
  simple-scan crashed with SIGSEGV in _dbus_header_get_byte_order()

Status in “simple-scan” package in Ubuntu:
  Expired

Bug description:
  mi scaner no se instala epson sx130

  ProblemType: Crash
  DistroRelease: Ubuntu 13.04
  Package: simple-scan 3.6.0-2
  ProcVersionSignature: Ubuntu 3.8.0-11.20-generic 3.8.2
  Uname: Linux 3.8.0-11-generic i686
  ApportVersion: 2.9.1-0ubuntu1
  Architecture: i386
  Date: Mon Mar 11 16:27:26 2013
  DriverPackageVersions:
   libsane 1.0.23-0ubuntu1
   libsane-extras N/A
   hplip 3.13.3-1
   hpoj N/A
  ExecutablePath: /usr/bin/simple-scan
  InstallationDate: Installed on 2013-02-13 (25 days ago)
  InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Release i386 (20121017.2)
  MachineType: ECS H61H2-M2
  MarkForUpload: True
  ProcCmdline: simple-scan
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=set
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-11-generic 
root=UUID=2b265236-a103-4c9b-ae69-8596435a5d47 ro quiet splash vt.handoff=7
  SegvAnalysis:
   Segfault happened at: 0xb6587bb6:movzbl (%eax),%eax
   PC (0xb6587bb6) ok
   source (%eax) (0x00aa) not located in a known VMA region (needed 
readable region)!
   destination %eax ok
   Stack memory exhausted (SP below stack segment)
  SegvReason: reading NULL VMA
  Signal: 11
  SimpleScanLog:
   
  SourcePackage: simple-scan
  StacktraceTop:
   ?? () from /lib/i386-linux-gnu/libdbus-1.so.3
   ?? () from /lib/i386-linux-gnu/libdbus-1.so.3
   dbus_message_get_reply_serial () from /lib/i386-linux-gnu/libdbus-1.so.3
   ?? () from /lib/i386-linux-gnu/libdbus-1.so.3
   ?? () from /lib/i386-linux-gnu/libdbus-1.so.3
  Title: simple-scan crashed with SIGSEGV in dbus_message_get_reply_serial()
  UpgradeStatus: Upgraded to raring on 2013-03-07 (3 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 03/05/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4.6.5
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: H61H2-M2
  dmi.board.vendor: ECS
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: ECS
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd03/05/2012:svnECS:pnH61H2-M2:pvr1.0:rvnECS:rnH61H2-M2:rvr1.0:cvnECS:ct3:cvr1.0:
  dmi.product.name: H61H2-M2
  dmi.product.version: 1.0
  dmi.sys.vendor: ECS

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[Desktop-packages] [Bug 1153637] Re: simple-scan crashed with SIGSEGV in _dbus_header_get_byte_order()

2013-11-18 Thread Michael Nagel
Hi there,

thank you for filing this bug and showing your interest in Simple Scan!

This seems to be a Hardware Issue, i.e. Simple Scan does not support
your scanner perfectly -- or possibly not at all.

Unfortunately such problems happen more often then they should, and while it 
might indeed be a problem with Simple Scan, in our experience, most of the time 
it is not.
This is why we prepared a check-list at [1] that will let you find out whether 
or not it really is a problem with Simple Scan and what your options are in 
either case.

Please read that list and tell us how you decided to proceed. I will set
this bug to Incomplete, so a friendly robot will expire this bug in 60
days if you do not respond. However, we would really prefer to hear back
from you!

Best Regards
Michael

[1] https://help.ubuntu.com/community/SimpleScanHardwareIssues

** Changed in: simple-scan (Ubuntu)
   Status: New = Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to simple-scan in Ubuntu.
https://bugs.launchpad.net/bugs/1153637

Title:
  simple-scan crashed with SIGSEGV in _dbus_header_get_byte_order()

Status in “simple-scan” package in Ubuntu:
  Incomplete

Bug description:
  mi scaner no se instala epson sx130

  ProblemType: Crash
  DistroRelease: Ubuntu 13.04
  Package: simple-scan 3.6.0-2
  ProcVersionSignature: Ubuntu 3.8.0-11.20-generic 3.8.2
  Uname: Linux 3.8.0-11-generic i686
  ApportVersion: 2.9.1-0ubuntu1
  Architecture: i386
  Date: Mon Mar 11 16:27:26 2013
  DriverPackageVersions:
   libsane 1.0.23-0ubuntu1
   libsane-extras N/A
   hplip 3.13.3-1
   hpoj N/A
  ExecutablePath: /usr/bin/simple-scan
  InstallationDate: Installed on 2013-02-13 (25 days ago)
  InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Release i386 (20121017.2)
  MachineType: ECS H61H2-M2
  MarkForUpload: True
  ProcCmdline: simple-scan
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=set
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-11-generic 
root=UUID=2b265236-a103-4c9b-ae69-8596435a5d47 ro quiet splash vt.handoff=7
  SegvAnalysis:
   Segfault happened at: 0xb6587bb6:movzbl (%eax),%eax
   PC (0xb6587bb6) ok
   source (%eax) (0x00aa) not located in a known VMA region (needed 
readable region)!
   destination %eax ok
   Stack memory exhausted (SP below stack segment)
  SegvReason: reading NULL VMA
  Signal: 11
  SimpleScanLog:
   
  SourcePackage: simple-scan
  StacktraceTop:
   ?? () from /lib/i386-linux-gnu/libdbus-1.so.3
   ?? () from /lib/i386-linux-gnu/libdbus-1.so.3
   dbus_message_get_reply_serial () from /lib/i386-linux-gnu/libdbus-1.so.3
   ?? () from /lib/i386-linux-gnu/libdbus-1.so.3
   ?? () from /lib/i386-linux-gnu/libdbus-1.so.3
  Title: simple-scan crashed with SIGSEGV in dbus_message_get_reply_serial()
  UpgradeStatus: Upgraded to raring on 2013-03-07 (3 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 03/05/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4.6.5
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: H61H2-M2
  dmi.board.vendor: ECS
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: ECS
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd03/05/2012:svnECS:pnH61H2-M2:pvr1.0:rvnECS:rnH61H2-M2:rvr1.0:cvnECS:ct3:cvr1.0:
  dmi.product.name: H61H2-M2
  dmi.product.version: 1.0
  dmi.sys.vendor: ECS

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1153637/+subscriptions

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[Desktop-packages] [Bug 1153637] Re: simple-scan crashed with SIGSEGV in _dbus_header_get_byte_order()

2013-09-02 Thread Robert Ancell
** Information type changed from Private to Public

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to simple-scan in Ubuntu.
https://bugs.launchpad.net/bugs/1153637

Title:
  simple-scan crashed with SIGSEGV in _dbus_header_get_byte_order()

Status in “simple-scan” package in Ubuntu:
  New

Bug description:
  mi scaner no se instala epson sx130

  ProblemType: Crash
  DistroRelease: Ubuntu 13.04
  Package: simple-scan 3.6.0-2
  ProcVersionSignature: Ubuntu 3.8.0-11.20-generic 3.8.2
  Uname: Linux 3.8.0-11-generic i686
  ApportVersion: 2.9.1-0ubuntu1
  Architecture: i386
  Date: Mon Mar 11 16:27:26 2013
  DriverPackageVersions:
   libsane 1.0.23-0ubuntu1
   libsane-extras N/A
   hplip 3.13.3-1
   hpoj N/A
  ExecutablePath: /usr/bin/simple-scan
  InstallationDate: Installed on 2013-02-13 (25 days ago)
  InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Release i386 (20121017.2)
  MachineType: ECS H61H2-M2
  MarkForUpload: True
  ProcCmdline: simple-scan
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=set
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-11-generic 
root=UUID=2b265236-a103-4c9b-ae69-8596435a5d47 ro quiet splash vt.handoff=7
  SegvAnalysis:
   Segfault happened at: 0xb6587bb6:movzbl (%eax),%eax
   PC (0xb6587bb6) ok
   source (%eax) (0x00aa) not located in a known VMA region (needed 
readable region)!
   destination %eax ok
   Stack memory exhausted (SP below stack segment)
  SegvReason: reading NULL VMA
  Signal: 11
  SimpleScanLog:
   
  SourcePackage: simple-scan
  StacktraceTop:
   ?? () from /lib/i386-linux-gnu/libdbus-1.so.3
   ?? () from /lib/i386-linux-gnu/libdbus-1.so.3
   dbus_message_get_reply_serial () from /lib/i386-linux-gnu/libdbus-1.so.3
   ?? () from /lib/i386-linux-gnu/libdbus-1.so.3
   ?? () from /lib/i386-linux-gnu/libdbus-1.so.3
  Title: simple-scan crashed with SIGSEGV in dbus_message_get_reply_serial()
  UpgradeStatus: Upgraded to raring on 2013-03-07 (3 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 03/05/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4.6.5
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: H61H2-M2
  dmi.board.vendor: ECS
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: ECS
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd03/05/2012:svnECS:pnH61H2-M2:pvr1.0:rvnECS:rnH61H2-M2:rvr1.0:cvnECS:ct3:cvr1.0:
  dmi.product.name: H61H2-M2
  dmi.product.version: 1.0
  dmi.sys.vendor: ECS

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1153637/+subscriptions

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