Public bug reported: Hello,
I am trying to print with an (old) Canon Bj200ex printer using a USB- Parallel cable on a Ubuntu 12.04 machine (fully updated), but there is no action after a document is sent to printer. It remains in the queue indefinitely and nothing is happening. I configured the printer with the standard application and choose Canon BJ-200 Foomatic/bj200 (recommended) as model and both parallel:/dev/usb/lp0 and usb://Unknown/Printer as URI. After printing dmesg looks like this user@linuxbox:~$ dmesg [ 1361.554411] usb 3-2: new full-speed USB device number 2 using xhci_hcd [ 1366.637641] usblp0: USB Bidirectional printer dev 2 if 0 alt 1 proto 2 vid 0x067B pid 0x2305 [ 1366.637699] usbcore: registered new interface driver usblp [ 1440.665945] usb 3-2: USB disconnect, device number 2 [ 1440.666267] usblp0: removed [ 1500.386214] usb 3-2: new full-speed USB device number 3 using xhci_hcd [ 1505.449686] usblp0: USB Bidirectional printer dev 3 if 0 alt 1 proto 2 vid 0x067B pid 0x2305 [ 1783.193476] usblp0: removed [ 1793.209963] usblp0: USB Bidirectional printer dev 3 if 0 alt 1 proto 2 vid 0x067B pid 0x2305 [ 1905.782888] usblp0: removed After cancelling the print job /var/log/cups/error_log looks like this E [15/Mar/2013:13:01:24 +0100] Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf. er@linuxbox:~$ dmesg [ 1361.554411] usb 3-2: new full-speed USB device number 2 using xhci_hcd [ 1366.637641] usblp0: USB Bidirectional printer dev 2 if 0 alt 1 proto 2 vid 0x067B pid 0x2305 [ 1366.637699] usbcore: registered new interface driver usblp [ 1440.665945] usb 3-2: USB disconnect, device number 2 [ 1440.666267] usblp0: removed [ 1500.386214] usb 3-2: new full-speed USB device number 3 using xhci_hcd [ 1505.449686] usblp0: USB Bidirectional printer dev 3 if 0 alt 1 proto 2 vid 0x067B pid 0x2305 [ 1783.193476] usblp0: removed [ 1793.209963] usblp0: USB Bidirectional printer dev 3 if 0 alt 1 proto 2 vid 0x067B pid 0x2305 [ 1905.782888] usblp0: removed [15/Mar/2013:13:39:17 +0100] [Job 40] Stopping unresponsive job! I can't find any advice how to solve this problem. Below is the output of the commands as requested by this URL: https://wiki.ubuntu.com/DebuggingPrintingProblems Kind regards Andreas user@linuxbox:~$ lsmod | grep usb usblp 18307 0 btusb 18332 2 bluetooth 180153 23 rfcomm,bnep,btusb user@linuxbox:~$ tail -f /var/log/syslog Mar 15 13:23:57 linuxbox udev-configure-printer: Device vendor/product is 067B:2305 Mar 15 13:24:02 linuxbox kernel: [ 1366.637641] usblp0: USB Bidirectional printer dev 2 if 0 alt 1 proto 2 vid 0x067B pid 0x2305 Mar 15 13:24:02 linuxbox kernel: [ 1366.637699] usbcore: registered new interface driver usblp Mar 15 13:24:02 linuxbox udev-configure-printer: add /devices/pci0000:00/0000:00:1c.0/0000:02:00.0/usb3/3-2/3-2:1.0/usb/lp0 Mar 15 13:24:02 linuxbox udev-configure-printer: failed to claim interface Mar 15 13:24:02 linuxbox udev-configure-printer: failed to claim interface Mar 15 13:24:02 linuxbox udev-configure-printer: device devpath is /devices/pci0000:00/0000:00:1c.0/0000:02:00.0/usb3/3-2 Mar 15 13:25:16 linuxbox kernel: [ 1440.665945] usb 3-2: USB disconnect, device number 2 Mar 15 13:25:16 linuxbox kernel: [ 1440.666267] usblp0: removed Mar 15 13:25:16 linuxbox udev-configure-printer: remove /devices/pci0000:00/0000:00:1c.0/0000:02:00.0/usb3/3-2 reconnect: Mar 15 13:26:15 linuxbox kernel: [ 1500.386214] usb 3-2: new full-speed USB device number 3 using xhci_hcd Mar 15 13:26:15 linuxbox mtp-probe: checking bus 3, device 3: "/sys/devices/pci0000:00/0000:00:1c.0/0000:02:00.0/usb3/3-2" Mar 15 13:26:20 linuxbox kernel: [ 1505.449686] usblp0: USB Bidirectional printer dev 3 if 0 alt 1 proto 2 vid 0x067B pid 0x2305 Mar 15 13:26:20 linuxbox mtp-probe: bus: 3, device: 3 was not an MTP device Mar 15 13:26:20 linuxbox udev-configure-printer: add /devices/pci0000:00/0000:00:1c.0/0000:02:00.0/usb3/3-2/3-2:1.0 Mar 15 13:26:20 linuxbox udev-configure-printer: device devpath is /devices/pci0000:00/0000:00:1c.0/0000:02:00.0/usb3/3-2 Mar 15 13:26:20 linuxbox udev-configure-printer: Device vendor/product is 067B:2305 Mar 15 13:26:20 linuxbox udev-configure-printer: add /devices/pci0000:00/0000:00:1c.0/0000:02:00.0/usb3/3-2/3-2:1.0/usb/lp0 Mar 15 13:26:21 linuxbox udev-configure-printer: failed to claim interface Mar 15 13:26:21 linuxbox udev-configure-printer: failed to claim interface Mar 15 13:26:21 linuxbox udev-configure-printer: device devpath is /devices/pci0000:00/0000:00:1c.0/0000:02:00.0/usb3/3-2 user@linuxbox:~$ lsusb Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 003: ID 0a12:0001 Cambridge Silicon Radio, Ltd Bluetooth Dongle (HCI mode) Bus 002 Device 004: ID 147e:1001 Upek Bus 002 Device 005: ID 5986:0308 Acer, Inc Bus 003 Device 003: ID 067b:2305 Prolific Technology, Inc. PL2305 Parallel Port user@linuxbox:~$ ls -l /dev/usb/lp* /dev/bus/*/* crw-rw---- 1 root lp 180, 0 Mär 15 13:26 /dev/usb/lp0 /dev/bus/usb/001: insgesamt 0 crw-rw-r-- 1 root root 189, 0 Mär 15 13:01 001 crw-rw-r-- 1 root root 189, 1 Mär 15 13:01 002 /dev/bus/usb/002: insgesamt 0 crw-rw-r-- 1 root root 189, 128 Mär 15 13:01 001 crw-rw-r-- 1 root root 189, 129 Mär 15 13:01 002 crw-rw-r-- 1 root root 189, 130 Mär 15 13:01 003 crw-rw-r-- 1 root root 189, 131 Mär 15 13:01 004 crw-rw-r-- 1 root root 189, 132 Mär 15 13:01 005 /dev/bus/usb/003: insgesamt 0 crw-rw-r-- 1 root root 189, 256 Mär 15 13:01 001 crw-rw-r-- 1 root lp 189, 258 Mär 15 13:26 003 /dev/bus/usb/004: insgesamt 0 crw-rw-r-- 1 root root 189, 384 Mär 15 13:01 001 user@linuxbox:~$ sudo usb_printerid /dev/usb/lp0 Error: Input/output error: GET_DEVICE_ID on '/dev/usb/lp0' user@linuxbox:~$ sudo usb_printerid /dev/usb/lp1 Error: No such file or directory: can't open '/dev/usb/lp1' user@linuxbox:~$ lpinfo -v network beh network https network lpd network ipp network http network ipps network socket network ipp14 network smb direct hp direct hpfax direct usb://Unknown/Printer trying again: user@linuxbox:~$ sudo usb_printerid /dev/usb/lp0 GET_DEVICE_ID string: �L��*�D��*<7x�*�I=�*4x�*@�w�* v��* `;����|�L��*�`;��i��*#�x�*�L��*��v���i��*p@`%�v���B��U� v��*@8x�<7x�*�qy@<�*�.>�*�.>�* �w�*�H=�*�D��** �����1|;��D��*�i��*4x�*`:x�*t�x�*0`;��x��*mX��;�x�*t�x�* `;��I��*.N=���x�* 2|;�.``;������z<�*�|<�*0`;��`;�@>=�J��*�D��*�@�I=�*p@ v��*�`;�.N=J��*�`;��r��*#�x�*J��*�r��*@�S�* v��*�@�NF�*v �`;�� @�@v`;� @���� @ ** Affects: cups (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1155608 Title: Unable to print on Canon BJ200ex via usb-parallel cable Status in “cups” package in Ubuntu: New Bug description: Hello, I am trying to print with an (old) Canon Bj200ex printer using a USB- Parallel cable on a Ubuntu 12.04 machine (fully updated), but there is no action after a document is sent to printer. It remains in the queue indefinitely and nothing is happening. I configured the printer with the standard application and choose Canon BJ-200 Foomatic/bj200 (recommended) as model and both parallel:/dev/usb/lp0 and usb://Unknown/Printer as URI. After printing dmesg looks like this user@linuxbox:~$ dmesg [ 1361.554411] usb 3-2: new full-speed USB device number 2 using xhci_hcd [ 1366.637641] usblp0: USB Bidirectional printer dev 2 if 0 alt 1 proto 2 vid 0x067B pid 0x2305 [ 1366.637699] usbcore: registered new interface driver usblp [ 1440.665945] usb 3-2: USB disconnect, device number 2 [ 1440.666267] usblp0: removed [ 1500.386214] usb 3-2: new full-speed USB device number 3 using xhci_hcd [ 1505.449686] usblp0: USB Bidirectional printer dev 3 if 0 alt 1 proto 2 vid 0x067B pid 0x2305 [ 1783.193476] usblp0: removed [ 1793.209963] usblp0: USB Bidirectional printer dev 3 if 0 alt 1 proto 2 vid 0x067B pid 0x2305 [ 1905.782888] usblp0: removed After cancelling the print job /var/log/cups/error_log looks like this E [15/Mar/2013:13:01:24 +0100] Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf. er@linuxbox:~$ dmesg [ 1361.554411] usb 3-2: new full-speed USB device number 2 using xhci_hcd [ 1366.637641] usblp0: USB Bidirectional printer dev 2 if 0 alt 1 proto 2 vid 0x067B pid 0x2305 [ 1366.637699] usbcore: registered new interface driver usblp [ 1440.665945] usb 3-2: USB disconnect, device number 2 [ 1440.666267] usblp0: removed [ 1500.386214] usb 3-2: new full-speed USB device number 3 using xhci_hcd [ 1505.449686] usblp0: USB Bidirectional printer dev 3 if 0 alt 1 proto 2 vid 0x067B pid 0x2305 [ 1783.193476] usblp0: removed [ 1793.209963] usblp0: USB Bidirectional printer dev 3 if 0 alt 1 proto 2 vid 0x067B pid 0x2305 [ 1905.782888] usblp0: removed [15/Mar/2013:13:39:17 +0100] [Job 40] Stopping unresponsive job! I can't find any advice how to solve this problem. Below is the output of the commands as requested by this URL: https://wiki.ubuntu.com/DebuggingPrintingProblems Kind regards Andreas user@linuxbox:~$ lsmod | grep usb usblp 18307 0 btusb 18332 2 bluetooth 180153 23 rfcomm,bnep,btusb user@linuxbox:~$ tail -f /var/log/syslog Mar 15 13:23:57 linuxbox udev-configure-printer: Device vendor/product is 067B:2305 Mar 15 13:24:02 linuxbox kernel: [ 1366.637641] usblp0: USB Bidirectional printer dev 2 if 0 alt 1 proto 2 vid 0x067B pid 0x2305 Mar 15 13:24:02 linuxbox kernel: [ 1366.637699] usbcore: registered new interface driver usblp Mar 15 13:24:02 linuxbox udev-configure-printer: add /devices/pci0000:00/0000:00:1c.0/0000:02:00.0/usb3/3-2/3-2:1.0/usb/lp0 Mar 15 13:24:02 linuxbox udev-configure-printer: failed to claim interface Mar 15 13:24:02 linuxbox udev-configure-printer: failed to claim interface Mar 15 13:24:02 linuxbox udev-configure-printer: device devpath is /devices/pci0000:00/0000:00:1c.0/0000:02:00.0/usb3/3-2 Mar 15 13:25:16 linuxbox kernel: [ 1440.665945] usb 3-2: USB disconnect, device number 2 Mar 15 13:25:16 linuxbox kernel: [ 1440.666267] usblp0: removed Mar 15 13:25:16 linuxbox udev-configure-printer: remove /devices/pci0000:00/0000:00:1c.0/0000:02:00.0/usb3/3-2 reconnect: Mar 15 13:26:15 linuxbox kernel: [ 1500.386214] usb 3-2: new full-speed USB device number 3 using xhci_hcd Mar 15 13:26:15 linuxbox mtp-probe: checking bus 3, device 3: "/sys/devices/pci0000:00/0000:00:1c.0/0000:02:00.0/usb3/3-2" Mar 15 13:26:20 linuxbox kernel: [ 1505.449686] usblp0: USB Bidirectional printer dev 3 if 0 alt 1 proto 2 vid 0x067B pid 0x2305 Mar 15 13:26:20 linuxbox mtp-probe: bus: 3, device: 3 was not an MTP device Mar 15 13:26:20 linuxbox udev-configure-printer: add /devices/pci0000:00/0000:00:1c.0/0000:02:00.0/usb3/3-2/3-2:1.0 Mar 15 13:26:20 linuxbox udev-configure-printer: device devpath is /devices/pci0000:00/0000:00:1c.0/0000:02:00.0/usb3/3-2 Mar 15 13:26:20 linuxbox udev-configure-printer: Device vendor/product is 067B:2305 Mar 15 13:26:20 linuxbox udev-configure-printer: add /devices/pci0000:00/0000:00:1c.0/0000:02:00.0/usb3/3-2/3-2:1.0/usb/lp0 Mar 15 13:26:21 linuxbox udev-configure-printer: failed to claim interface Mar 15 13:26:21 linuxbox udev-configure-printer: failed to claim interface Mar 15 13:26:21 linuxbox udev-configure-printer: device devpath is /devices/pci0000:00/0000:00:1c.0/0000:02:00.0/usb3/3-2 user@linuxbox:~$ lsusb Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 003: ID 0a12:0001 Cambridge Silicon Radio, Ltd Bluetooth Dongle (HCI mode) Bus 002 Device 004: ID 147e:1001 Upek Bus 002 Device 005: ID 5986:0308 Acer, Inc Bus 003 Device 003: ID 067b:2305 Prolific Technology, Inc. PL2305 Parallel Port user@linuxbox:~$ ls -l /dev/usb/lp* /dev/bus/*/* crw-rw---- 1 root lp 180, 0 Mär 15 13:26 /dev/usb/lp0 /dev/bus/usb/001: insgesamt 0 crw-rw-r-- 1 root root 189, 0 Mär 15 13:01 001 crw-rw-r-- 1 root root 189, 1 Mär 15 13:01 002 /dev/bus/usb/002: insgesamt 0 crw-rw-r-- 1 root root 189, 128 Mär 15 13:01 001 crw-rw-r-- 1 root root 189, 129 Mär 15 13:01 002 crw-rw-r-- 1 root root 189, 130 Mär 15 13:01 003 crw-rw-r-- 1 root root 189, 131 Mär 15 13:01 004 crw-rw-r-- 1 root root 189, 132 Mär 15 13:01 005 /dev/bus/usb/003: insgesamt 0 crw-rw-r-- 1 root root 189, 256 Mär 15 13:01 001 crw-rw-r-- 1 root lp 189, 258 Mär 15 13:26 003 /dev/bus/usb/004: insgesamt 0 crw-rw-r-- 1 root root 189, 384 Mär 15 13:01 001 user@linuxbox:~$ sudo usb_printerid /dev/usb/lp0 Error: Input/output error: GET_DEVICE_ID on '/dev/usb/lp0' user@linuxbox:~$ sudo usb_printerid /dev/usb/lp1 Error: No such file or directory: can't open '/dev/usb/lp1' user@linuxbox:~$ lpinfo -v network beh network https network lpd network ipp network http network ipps network socket network ipp14 network smb direct hp direct hpfax direct usb://Unknown/Printer trying again: user@linuxbox:~$ sudo usb_printerid /dev/usb/lp0 GET_DEVICE_ID string: �L��*�D��*<7x�*�I=�*4x�*@�w�* v��* `;����|�L��*�`;��i��*#�x�*�L��*��v���i��*p@`%�v���B��U� v��*@8x�<7x�*�qy@<�*�.>�*�.>�* �w�*�H=�*�D��** �����1|;��D��*�i��*4x�*`:x�*t�x�*0`;��x��*mX��;�x�*t�x�* `;��I��*.N=���x�* 2|;�.``;������z<�*�|<�*0`;��`;�@>=�J��*�D��*�@�I=�*p@ v��*�`;�.N=J��*�`;��r��*#�x�*J��*�r��*@�S�* v��*�@�NF�*v �`;�� @�@v`;� @���� @ To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1155608/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
