[Desktop-packages] [Bug 1167136] Re: "null" account in Online Accounts
*** This bug is a duplicate of bug 1056209 *** https://bugs.launchpad.net/bugs/1056209 Alberto, Thank you for the assistance. Installing a missing plugin did fix the issue. I had tried searching for a terminal command that would show me the accounts list, but everything that was returned only used the UI. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-control-center-signon in Ubuntu. https://bugs.launchpad.net/bugs/1167136 Title: "null" account in Online Accounts Status in Online Accounts: GNOME Control Center: Confirmed Status in “gnome-control-center-signon” package in Ubuntu: Incomplete Bug description: After updating to the beta of 13.04 and being prompted to grant access to accounts setup in Online Accounts, I noticed there was an account with no name/category in the side panel. When selected, nothing comes up and when I attempt to remove it, nothing happens. My Google and Facebook accounts can be granted access and removed with no issue, while it seems this "null" account is stuck in limbo. To reproduce: 1. Launch Online Accounts (System Settings > Online Accounts) 2. In the side panel, at the top of the accounts list, there should be a blank line that represents a null account. System Details -- Description: Ubuntu Raring Ringtail (development branch) Release: 13.04 Package Details --- gnome-control-center: Installed: 1:3.6.3-0ubuntu19 Candidate: 1:3.6.3-0ubuntu19 Version table: *** 1:3.6.3-0ubuntu19 0 500 http://us.archive.ubuntu.com/ubuntu/ raring/main amd64 Packages 100 /var/lib/dpkg/status ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: gnome-control-center 1:3.6.3-0ubuntu19 ProcVersionSignature: Ubuntu 3.8.0-16.26-generic 3.8.5 Uname: Linux 3.8.0-16-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.9.2-0ubuntu5 Architecture: amd64 Date: Tue Apr 9 23:22:50 2013 ExecutablePath: /usr/bin/gnome-control-center InstallationDate: Installed on 2012-05-26 (319 days ago) InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425) MarkForUpload: True ProcEnviron: PATH=(custom, user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: gnome-control-center UpgradeStatus: Upgraded to raring on 2013-04-07 (3 days ago) usr_lib_gnome-control-center: activity-log-manager-control-center 0.9.4-0ubuntu6.1 deja-dup26.0-0ubuntu1 gnome-control-center-signon 0.1.6bzr13.04.05-0ubuntu1 gnome-control-center-unity 1.2daily13.04.01-0ubuntu1 indicator-datetime 12.10.3daily13.03.26-0ubuntu1 To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-control-center-signon/+bug/1167136/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1167136] Re: "null" account in Online Accounts
*** This bug is a duplicate of bug 1056209 *** https://bugs.launchpad.net/bugs/1056209 ** This bug has been marked a duplicate of bug 1056209 empty accounts lines displayed (account-plugin-jabber not installed) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-control-center-signon in Ubuntu. https://bugs.launchpad.net/bugs/1167136 Title: "null" account in Online Accounts Status in Online Accounts: GNOME Control Center: Confirmed Status in “gnome-control-center-signon” package in Ubuntu: Incomplete Bug description: After updating to the beta of 13.04 and being prompted to grant access to accounts setup in Online Accounts, I noticed there was an account with no name/category in the side panel. When selected, nothing comes up and when I attempt to remove it, nothing happens. My Google and Facebook accounts can be granted access and removed with no issue, while it seems this "null" account is stuck in limbo. To reproduce: 1. Launch Online Accounts (System Settings > Online Accounts) 2. In the side panel, at the top of the accounts list, there should be a blank line that represents a null account. System Details -- Description: Ubuntu Raring Ringtail (development branch) Release: 13.04 Package Details --- gnome-control-center: Installed: 1:3.6.3-0ubuntu19 Candidate: 1:3.6.3-0ubuntu19 Version table: *** 1:3.6.3-0ubuntu19 0 500 http://us.archive.ubuntu.com/ubuntu/ raring/main amd64 Packages 100 /var/lib/dpkg/status ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: gnome-control-center 1:3.6.3-0ubuntu19 ProcVersionSignature: Ubuntu 3.8.0-16.26-generic 3.8.5 Uname: Linux 3.8.0-16-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.9.2-0ubuntu5 Architecture: amd64 Date: Tue Apr 9 23:22:50 2013 ExecutablePath: /usr/bin/gnome-control-center InstallationDate: Installed on 2012-05-26 (319 days ago) InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425) MarkForUpload: True ProcEnviron: PATH=(custom, user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: gnome-control-center UpgradeStatus: Upgraded to raring on 2013-04-07 (3 days ago) usr_lib_gnome-control-center: activity-log-manager-control-center 0.9.4-0ubuntu6.1 deja-dup26.0-0ubuntu1 gnome-control-center-signon 0.1.6bzr13.04.05-0ubuntu1 gnome-control-center-unity 1.2daily13.04.01-0ubuntu1 indicator-datetime 12.10.3daily13.03.26-0ubuntu1 To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-control-center-signon/+bug/1167136/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1167136] Re: "null" account in Online Accounts
Hi Adam, and thanks for reporting this. It looks like some account- plugin-* package has been removed during the upgrade. Can you install account-plugin-tools and run the "account-console list" command? It will list all the accounts, including the one which appears as blank in the control center. By comparing the lists, you should be able to identify which account is not recognized by the control center, and you should be able to fix it by installing the respective account- plugin- package. Please let me know if this works. (in any case I'll keep this bug report open, because the Online Accounts panel could be more informative in such cases) ** Changed in: gnome-control-center-signon (Ubuntu) Status: New => Incomplete ** Also affects: gnome-control-center-signon Importance: Undecided Status: New ** Changed in: gnome-control-center-signon Importance: Undecided => Medium ** Changed in: gnome-control-center-signon Status: New => Confirmed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-control-center-signon in Ubuntu. https://bugs.launchpad.net/bugs/1167136 Title: "null" account in Online Accounts Status in Online Accounts: GNOME Control Center: Confirmed Status in “gnome-control-center-signon” package in Ubuntu: Incomplete Bug description: After updating to the beta of 13.04 and being prompted to grant access to accounts setup in Online Accounts, I noticed there was an account with no name/category in the side panel. When selected, nothing comes up and when I attempt to remove it, nothing happens. My Google and Facebook accounts can be granted access and removed with no issue, while it seems this "null" account is stuck in limbo. To reproduce: 1. Launch Online Accounts (System Settings > Online Accounts) 2. In the side panel, at the top of the accounts list, there should be a blank line that represents a null account. System Details -- Description: Ubuntu Raring Ringtail (development branch) Release: 13.04 Package Details --- gnome-control-center: Installed: 1:3.6.3-0ubuntu19 Candidate: 1:3.6.3-0ubuntu19 Version table: *** 1:3.6.3-0ubuntu19 0 500 http://us.archive.ubuntu.com/ubuntu/ raring/main amd64 Packages 100 /var/lib/dpkg/status ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: gnome-control-center 1:3.6.3-0ubuntu19 ProcVersionSignature: Ubuntu 3.8.0-16.26-generic 3.8.5 Uname: Linux 3.8.0-16-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.9.2-0ubuntu5 Architecture: amd64 Date: Tue Apr 9 23:22:50 2013 ExecutablePath: /usr/bin/gnome-control-center InstallationDate: Installed on 2012-05-26 (319 days ago) InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425) MarkForUpload: True ProcEnviron: PATH=(custom, user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: gnome-control-center UpgradeStatus: Upgraded to raring on 2013-04-07 (3 days ago) usr_lib_gnome-control-center: activity-log-manager-control-center 0.9.4-0ubuntu6.1 deja-dup26.0-0ubuntu1 gnome-control-center-signon 0.1.6bzr13.04.05-0ubuntu1 gnome-control-center-unity 1.2daily13.04.01-0ubuntu1 indicator-datetime 12.10.3daily13.03.26-0ubuntu1 To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-control-center-signon/+bug/1167136/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1167136] Re: "null" account in Online Accounts
** Package changed: gnome-control-center (Ubuntu) => gnome-control- center-signon (Ubuntu) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-control-center-signon in Ubuntu. https://bugs.launchpad.net/bugs/1167136 Title: "null" account in Online Accounts Status in Online Accounts: GNOME Control Center: Confirmed Status in “gnome-control-center-signon” package in Ubuntu: Incomplete Bug description: After updating to the beta of 13.04 and being prompted to grant access to accounts setup in Online Accounts, I noticed there was an account with no name/category in the side panel. When selected, nothing comes up and when I attempt to remove it, nothing happens. My Google and Facebook accounts can be granted access and removed with no issue, while it seems this "null" account is stuck in limbo. To reproduce: 1. Launch Online Accounts (System Settings > Online Accounts) 2. In the side panel, at the top of the accounts list, there should be a blank line that represents a null account. System Details -- Description: Ubuntu Raring Ringtail (development branch) Release: 13.04 Package Details --- gnome-control-center: Installed: 1:3.6.3-0ubuntu19 Candidate: 1:3.6.3-0ubuntu19 Version table: *** 1:3.6.3-0ubuntu19 0 500 http://us.archive.ubuntu.com/ubuntu/ raring/main amd64 Packages 100 /var/lib/dpkg/status ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: gnome-control-center 1:3.6.3-0ubuntu19 ProcVersionSignature: Ubuntu 3.8.0-16.26-generic 3.8.5 Uname: Linux 3.8.0-16-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.9.2-0ubuntu5 Architecture: amd64 Date: Tue Apr 9 23:22:50 2013 ExecutablePath: /usr/bin/gnome-control-center InstallationDate: Installed on 2012-05-26 (319 days ago) InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425) MarkForUpload: True ProcEnviron: PATH=(custom, user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: gnome-control-center UpgradeStatus: Upgraded to raring on 2013-04-07 (3 days ago) usr_lib_gnome-control-center: activity-log-manager-control-center 0.9.4-0ubuntu6.1 deja-dup26.0-0ubuntu1 gnome-control-center-signon 0.1.6bzr13.04.05-0ubuntu1 gnome-control-center-unity 1.2daily13.04.01-0ubuntu1 indicator-datetime 12.10.3daily13.03.26-0ubuntu1 To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-control-center-signon/+bug/1167136/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
