[Desktop-packages] [Bug 1168036] Re: hp4620 prints junk
[Expired for hplip (Ubuntu) because there has been no activity for 60 days.] ** Changed in: hplip (Ubuntu) Status: Incomplete = Expired -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1168036 Title: hp4620 prints junk Status in HP Linux Imaging and Printing: Incomplete Status in “hplip” package in Ubuntu: Expired Bug description: Printing a test page results in 2 pages: 1st a PCL header page; 2nd compressed streaks of pixels I am new to Ubuntu and am not sure whether this is a CUPS problem or an hplip problem. The printer prints jobs correctly from Window 7. ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: cups 1.6.1-0ubuntu11.3 ProcVersionSignature: Ubuntu 3.5.0-26.42-generic 3.5.7.6 Uname: Linux 3.5.0-26-generic i686 NonfreeKernelModules: wl ApportVersion: 2.6.1-0ubuntu10 Architecture: i386 CurrentDmesg: [ 30.786403] vboxdrv: fAsync=1 offMin=0x4f9d5 offMax=0x4f9d5 [ 30.786501] vboxdrv: TSC mode is 'asynchronous', kernel timer mode is 'normal'. [ 30.786503] vboxdrv: Successfully loaded version 4.1.18_Ubuntu (interface 0x0019). [ 30.804744] vboxpci: IOMMU not found (not registered) [ 31.823250] init: plymouth-stop pre-start process (1559) terminated with status 1 Date: Thu Apr 11 12:10:23 2013 InstallationDate: Installed on 2012-12-20 (111 days ago) InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Release i386 (20121017.2) Lpstat: device for Officejet_4620: hp:/net/Officejet_4620_series?ip=192.168.1.102 device for Officejet_4620_fax: hpfax:/net/Officejet_4620_series?ip=192.168.1.102 MachineType: Acer Extensa 4420 MarkForUpload: True Papersize: letter PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: no card PpdFiles: Officejet_4620_fax: HP Fax4 hpcups Officejet_4620: HP Officejet 4620 Series, hpcups 3.13.4 ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-26-generic root=UUID=56764ab0-b1b0-4506-8a8b-f4e6835324bb ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2008 dmi.bios.vendor: Phoenix Technologies LTD dmi.bios.version: V1.17 dmi.board.name: Extensa 4420 dmi.board.vendor: Acer dmi.board.version: Rev dmi.chassis.asset.tag: None dmi.chassis.type: 1 dmi.chassis.vendor: Acer dmi.chassis.version: None dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.17:bd03/25/2008:svnAcer:pnExtensa4420:pvr0100:rvnAcer:rnExtensa4420:rvrRev:cvnAcer:ct1:cvrNone: dmi.product.name: Extensa 4420 dmi.product.version: 0100 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1168036/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1168036] Re: hp4620 prints junk
Please follow the instructions of the sections CUPS error_log and Capturing print job data on https://wiki.ubuntu.com/DebuggingPrintingProblems. Thanks. ** Package changed: cups (Ubuntu) = hplip (Ubuntu) ** Also affects: hplip Importance: Undecided Status: New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1168036 Title: hp4620 prints junk Status in HP Linux Imaging and Printing: Incomplete Status in “hplip” package in Ubuntu: Incomplete Bug description: Printing a test page results in 2 pages: 1st a PCL header page; 2nd compressed streaks of pixels I am new to Ubuntu and am not sure whether this is a CUPS problem or an hplip problem. The printer prints jobs correctly from Window 7. ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: cups 1.6.1-0ubuntu11.3 ProcVersionSignature: Ubuntu 3.5.0-26.42-generic 3.5.7.6 Uname: Linux 3.5.0-26-generic i686 NonfreeKernelModules: wl ApportVersion: 2.6.1-0ubuntu10 Architecture: i386 CurrentDmesg: [ 30.786403] vboxdrv: fAsync=1 offMin=0x4f9d5 offMax=0x4f9d5 [ 30.786501] vboxdrv: TSC mode is 'asynchronous', kernel timer mode is 'normal'. [ 30.786503] vboxdrv: Successfully loaded version 4.1.18_Ubuntu (interface 0x0019). [ 30.804744] vboxpci: IOMMU not found (not registered) [ 31.823250] init: plymouth-stop pre-start process (1559) terminated with status 1 Date: Thu Apr 11 12:10:23 2013 InstallationDate: Installed on 2012-12-20 (111 days ago) InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Release i386 (20121017.2) Lpstat: device for Officejet_4620: hp:/net/Officejet_4620_series?ip=192.168.1.102 device for Officejet_4620_fax: hpfax:/net/Officejet_4620_series?ip=192.168.1.102 MachineType: Acer Extensa 4420 MarkForUpload: True Papersize: letter PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: no card PpdFiles: Officejet_4620_fax: HP Fax4 hpcups Officejet_4620: HP Officejet 4620 Series, hpcups 3.13.4 ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-26-generic root=UUID=56764ab0-b1b0-4506-8a8b-f4e6835324bb ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2008 dmi.bios.vendor: Phoenix Technologies LTD dmi.bios.version: V1.17 dmi.board.name: Extensa 4420 dmi.board.vendor: Acer dmi.board.version: Rev dmi.chassis.asset.tag: None dmi.chassis.type: 1 dmi.chassis.vendor: Acer dmi.chassis.version: None dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.17:bd03/25/2008:svnAcer:pnExtensa4420:pvr0100:rvnAcer:rnExtensa4420:rvrRev:cvnAcer:ct1:cvrNone: dmi.product.name: Extensa 4420 dmi.product.version: 0100 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1168036/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1168036] Re: hp4620 prints junk
Can someone of the HPLIP developers at HP have a look into this problem? Thanks. ** Changed in: hplip Status: New = Incomplete ** Changed in: hplip (Ubuntu) Status: New = Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1168036 Title: hp4620 prints junk Status in HP Linux Imaging and Printing: Incomplete Status in “hplip” package in Ubuntu: Incomplete Bug description: Printing a test page results in 2 pages: 1st a PCL header page; 2nd compressed streaks of pixels I am new to Ubuntu and am not sure whether this is a CUPS problem or an hplip problem. The printer prints jobs correctly from Window 7. ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: cups 1.6.1-0ubuntu11.3 ProcVersionSignature: Ubuntu 3.5.0-26.42-generic 3.5.7.6 Uname: Linux 3.5.0-26-generic i686 NonfreeKernelModules: wl ApportVersion: 2.6.1-0ubuntu10 Architecture: i386 CurrentDmesg: [ 30.786403] vboxdrv: fAsync=1 offMin=0x4f9d5 offMax=0x4f9d5 [ 30.786501] vboxdrv: TSC mode is 'asynchronous', kernel timer mode is 'normal'. [ 30.786503] vboxdrv: Successfully loaded version 4.1.18_Ubuntu (interface 0x0019). [ 30.804744] vboxpci: IOMMU not found (not registered) [ 31.823250] init: plymouth-stop pre-start process (1559) terminated with status 1 Date: Thu Apr 11 12:10:23 2013 InstallationDate: Installed on 2012-12-20 (111 days ago) InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Release i386 (20121017.2) Lpstat: device for Officejet_4620: hp:/net/Officejet_4620_series?ip=192.168.1.102 device for Officejet_4620_fax: hpfax:/net/Officejet_4620_series?ip=192.168.1.102 MachineType: Acer Extensa 4420 MarkForUpload: True Papersize: letter PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: no card PpdFiles: Officejet_4620_fax: HP Fax4 hpcups Officejet_4620: HP Officejet 4620 Series, hpcups 3.13.4 ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-26-generic root=UUID=56764ab0-b1b0-4506-8a8b-f4e6835324bb ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2008 dmi.bios.vendor: Phoenix Technologies LTD dmi.bios.version: V1.17 dmi.board.name: Extensa 4420 dmi.board.vendor: Acer dmi.board.version: Rev dmi.chassis.asset.tag: None dmi.chassis.type: 1 dmi.chassis.vendor: Acer dmi.chassis.version: None dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.17:bd03/25/2008:svnAcer:pnExtensa4420:pvr0100:rvnAcer:rnExtensa4420:rvrRev:cvnAcer:ct1:cvrNone: dmi.product.name: Extensa 4420 dmi.product.version: 0100 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1168036/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1168036] Re: hp4620 prints junk
** Attachment added: Page 1 of bad testpage https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1168036/+attachment/3642063/+files/1168036_page_0001.pnm -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1168036 Title: hp4620 prints junk Status in HP Linux Imaging and Printing: Incomplete Status in “hplip” package in Ubuntu: Incomplete Bug description: Printing a test page results in 2 pages: 1st a PCL header page; 2nd compressed streaks of pixels I am new to Ubuntu and am not sure whether this is a CUPS problem or an hplip problem. The printer prints jobs correctly from Window 7. ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: cups 1.6.1-0ubuntu11.3 ProcVersionSignature: Ubuntu 3.5.0-26.42-generic 3.5.7.6 Uname: Linux 3.5.0-26-generic i686 NonfreeKernelModules: wl ApportVersion: 2.6.1-0ubuntu10 Architecture: i386 CurrentDmesg: [ 30.786403] vboxdrv: fAsync=1 offMin=0x4f9d5 offMax=0x4f9d5 [ 30.786501] vboxdrv: TSC mode is 'asynchronous', kernel timer mode is 'normal'. [ 30.786503] vboxdrv: Successfully loaded version 4.1.18_Ubuntu (interface 0x0019). [ 30.804744] vboxpci: IOMMU not found (not registered) [ 31.823250] init: plymouth-stop pre-start process (1559) terminated with status 1 Date: Thu Apr 11 12:10:23 2013 InstallationDate: Installed on 2012-12-20 (111 days ago) InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Release i386 (20121017.2) Lpstat: device for Officejet_4620: hp:/net/Officejet_4620_series?ip=192.168.1.102 device for Officejet_4620_fax: hpfax:/net/Officejet_4620_series?ip=192.168.1.102 MachineType: Acer Extensa 4420 MarkForUpload: True Papersize: letter PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: no card PpdFiles: Officejet_4620_fax: HP Fax4 hpcups Officejet_4620: HP Officejet 4620 Series, hpcups 3.13.4 ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-26-generic root=UUID=56764ab0-b1b0-4506-8a8b-f4e6835324bb ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2008 dmi.bios.vendor: Phoenix Technologies LTD dmi.bios.version: V1.17 dmi.board.name: Extensa 4420 dmi.board.vendor: Acer dmi.board.version: Rev dmi.chassis.asset.tag: None dmi.chassis.type: 1 dmi.chassis.vendor: Acer dmi.chassis.version: None dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.17:bd03/25/2008:svnAcer:pnExtensa4420:pvr0100:rvnAcer:rnExtensa4420:rvrRev:cvnAcer:ct1:cvrNone: dmi.product.name: Extensa 4420 dmi.product.version: 0100 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1168036/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1168036] Re: hp4620 prints junk
** Attachment added: Page 2 of bad testpage https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1168036/+attachment/3642064/+files/1168036_page_0002.pnm -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1168036 Title: hp4620 prints junk Status in HP Linux Imaging and Printing: Incomplete Status in “hplip” package in Ubuntu: Incomplete Bug description: Printing a test page results in 2 pages: 1st a PCL header page; 2nd compressed streaks of pixels I am new to Ubuntu and am not sure whether this is a CUPS problem or an hplip problem. The printer prints jobs correctly from Window 7. ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: cups 1.6.1-0ubuntu11.3 ProcVersionSignature: Ubuntu 3.5.0-26.42-generic 3.5.7.6 Uname: Linux 3.5.0-26-generic i686 NonfreeKernelModules: wl ApportVersion: 2.6.1-0ubuntu10 Architecture: i386 CurrentDmesg: [ 30.786403] vboxdrv: fAsync=1 offMin=0x4f9d5 offMax=0x4f9d5 [ 30.786501] vboxdrv: TSC mode is 'asynchronous', kernel timer mode is 'normal'. [ 30.786503] vboxdrv: Successfully loaded version 4.1.18_Ubuntu (interface 0x0019). [ 30.804744] vboxpci: IOMMU not found (not registered) [ 31.823250] init: plymouth-stop pre-start process (1559) terminated with status 1 Date: Thu Apr 11 12:10:23 2013 InstallationDate: Installed on 2012-12-20 (111 days ago) InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Release i386 (20121017.2) Lpstat: device for Officejet_4620: hp:/net/Officejet_4620_series?ip=192.168.1.102 device for Officejet_4620_fax: hpfax:/net/Officejet_4620_series?ip=192.168.1.102 MachineType: Acer Extensa 4420 MarkForUpload: True Papersize: letter PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: no card PpdFiles: Officejet_4620_fax: HP Fax4 hpcups Officejet_4620: HP Officejet 4620 Series, hpcups 3.13.4 ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-26-generic root=UUID=56764ab0-b1b0-4506-8a8b-f4e6835324bb ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2008 dmi.bios.vendor: Phoenix Technologies LTD dmi.bios.version: V1.17 dmi.board.name: Extensa 4420 dmi.board.vendor: Acer dmi.board.version: Rev dmi.chassis.asset.tag: None dmi.chassis.type: 1 dmi.chassis.vendor: Acer dmi.chassis.version: None dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.17:bd03/25/2008:svnAcer:pnExtensa4420:pvr0100:rvnAcer:rnExtensa4420:rvrRev:cvnAcer:ct1:cvrNone: dmi.product.name: Extensa 4420 dmi.product.version: 0100 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1168036/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1168036] Re: hp4620 prints junk
File format is: PostScript document text conforming DSC level 3.0, Level 1 ** Attachment added: Bad printout from testpage https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1168036/+attachment/3642101/+files/printout -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1168036 Title: hp4620 prints junk Status in HP Linux Imaging and Printing: Incomplete Status in “hplip” package in Ubuntu: Incomplete Bug description: Printing a test page results in 2 pages: 1st a PCL header page; 2nd compressed streaks of pixels I am new to Ubuntu and am not sure whether this is a CUPS problem or an hplip problem. The printer prints jobs correctly from Window 7. ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: cups 1.6.1-0ubuntu11.3 ProcVersionSignature: Ubuntu 3.5.0-26.42-generic 3.5.7.6 Uname: Linux 3.5.0-26-generic i686 NonfreeKernelModules: wl ApportVersion: 2.6.1-0ubuntu10 Architecture: i386 CurrentDmesg: [ 30.786403] vboxdrv: fAsync=1 offMin=0x4f9d5 offMax=0x4f9d5 [ 30.786501] vboxdrv: TSC mode is 'asynchronous', kernel timer mode is 'normal'. [ 30.786503] vboxdrv: Successfully loaded version 4.1.18_Ubuntu (interface 0x0019). [ 30.804744] vboxpci: IOMMU not found (not registered) [ 31.823250] init: plymouth-stop pre-start process (1559) terminated with status 1 Date: Thu Apr 11 12:10:23 2013 InstallationDate: Installed on 2012-12-20 (111 days ago) InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Release i386 (20121017.2) Lpstat: device for Officejet_4620: hp:/net/Officejet_4620_series?ip=192.168.1.102 device for Officejet_4620_fax: hpfax:/net/Officejet_4620_series?ip=192.168.1.102 MachineType: Acer Extensa 4420 MarkForUpload: True Papersize: letter PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: no card PpdFiles: Officejet_4620_fax: HP Fax4 hpcups Officejet_4620: HP Officejet 4620 Series, hpcups 3.13.4 ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-26-generic root=UUID=56764ab0-b1b0-4506-8a8b-f4e6835324bb ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2008 dmi.bios.vendor: Phoenix Technologies LTD dmi.bios.version: V1.17 dmi.board.name: Extensa 4420 dmi.board.vendor: Acer dmi.board.version: Rev dmi.chassis.asset.tag: None dmi.chassis.type: 1 dmi.chassis.vendor: Acer dmi.chassis.version: None dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.17:bd03/25/2008:svnAcer:pnExtensa4420:pvr0100:rvnAcer:rnExtensa4420:rvrRev:cvnAcer:ct1:cvrNone: dmi.product.name: Extensa 4420 dmi.product.version: 0100 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1168036/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1168036] Re: hp4620 prints junk
I also have bug 1167484 opened with the hplip folks. Like I said, I'm new to Ubuntu and I was not shure whether this was a lplip problem or a CUPS problem. My suspicion is that it's a probable user error but I've run out of ideas so I've turned to the experts. Thank you. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1168036 Title: hp4620 prints junk Status in HP Linux Imaging and Printing: Incomplete Status in “hplip” package in Ubuntu: Incomplete Bug description: Printing a test page results in 2 pages: 1st a PCL header page; 2nd compressed streaks of pixels I am new to Ubuntu and am not sure whether this is a CUPS problem or an hplip problem. The printer prints jobs correctly from Window 7. ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: cups 1.6.1-0ubuntu11.3 ProcVersionSignature: Ubuntu 3.5.0-26.42-generic 3.5.7.6 Uname: Linux 3.5.0-26-generic i686 NonfreeKernelModules: wl ApportVersion: 2.6.1-0ubuntu10 Architecture: i386 CurrentDmesg: [ 30.786403] vboxdrv: fAsync=1 offMin=0x4f9d5 offMax=0x4f9d5 [ 30.786501] vboxdrv: TSC mode is 'asynchronous', kernel timer mode is 'normal'. [ 30.786503] vboxdrv: Successfully loaded version 4.1.18_Ubuntu (interface 0x0019). [ 30.804744] vboxpci: IOMMU not found (not registered) [ 31.823250] init: plymouth-stop pre-start process (1559) terminated with status 1 Date: Thu Apr 11 12:10:23 2013 InstallationDate: Installed on 2012-12-20 (111 days ago) InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Release i386 (20121017.2) Lpstat: device for Officejet_4620: hp:/net/Officejet_4620_series?ip=192.168.1.102 device for Officejet_4620_fax: hpfax:/net/Officejet_4620_series?ip=192.168.1.102 MachineType: Acer Extensa 4420 MarkForUpload: True Papersize: letter PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: no card PpdFiles: Officejet_4620_fax: HP Fax4 hpcups Officejet_4620: HP Officejet 4620 Series, hpcups 3.13.4 ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-26-generic root=UUID=56764ab0-b1b0-4506-8a8b-f4e6835324bb ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2008 dmi.bios.vendor: Phoenix Technologies LTD dmi.bios.version: V1.17 dmi.board.name: Extensa 4420 dmi.board.vendor: Acer dmi.board.version: Rev dmi.chassis.asset.tag: None dmi.chassis.type: 1 dmi.chassis.vendor: Acer dmi.chassis.version: None dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.17:bd03/25/2008:svnAcer:pnExtensa4420:pvr0100:rvnAcer:rnExtensa4420:rvrRev:cvnAcer:ct1:cvrNone: dmi.product.name: Extensa 4420 dmi.product.version: 0100 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1168036/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1168036] Re: hp4620 prints junk
** Attachment added: CUPS error log https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1168036/+attachment/3642095/+files/error_log -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1168036 Title: hp4620 prints junk Status in HP Linux Imaging and Printing: Incomplete Status in “hplip” package in Ubuntu: Incomplete Bug description: Printing a test page results in 2 pages: 1st a PCL header page; 2nd compressed streaks of pixels I am new to Ubuntu and am not sure whether this is a CUPS problem or an hplip problem. The printer prints jobs correctly from Window 7. ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: cups 1.6.1-0ubuntu11.3 ProcVersionSignature: Ubuntu 3.5.0-26.42-generic 3.5.7.6 Uname: Linux 3.5.0-26-generic i686 NonfreeKernelModules: wl ApportVersion: 2.6.1-0ubuntu10 Architecture: i386 CurrentDmesg: [ 30.786403] vboxdrv: fAsync=1 offMin=0x4f9d5 offMax=0x4f9d5 [ 30.786501] vboxdrv: TSC mode is 'asynchronous', kernel timer mode is 'normal'. [ 30.786503] vboxdrv: Successfully loaded version 4.1.18_Ubuntu (interface 0x0019). [ 30.804744] vboxpci: IOMMU not found (not registered) [ 31.823250] init: plymouth-stop pre-start process (1559) terminated with status 1 Date: Thu Apr 11 12:10:23 2013 InstallationDate: Installed on 2012-12-20 (111 days ago) InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Release i386 (20121017.2) Lpstat: device for Officejet_4620: hp:/net/Officejet_4620_series?ip=192.168.1.102 device for Officejet_4620_fax: hpfax:/net/Officejet_4620_series?ip=192.168.1.102 MachineType: Acer Extensa 4420 MarkForUpload: True Papersize: letter PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: no card PpdFiles: Officejet_4620_fax: HP Fax4 hpcups Officejet_4620: HP Officejet 4620 Series, hpcups 3.13.4 ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-26-generic root=UUID=56764ab0-b1b0-4506-8a8b-f4e6835324bb ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2008 dmi.bios.vendor: Phoenix Technologies LTD dmi.bios.version: V1.17 dmi.board.name: Extensa 4420 dmi.board.vendor: Acer dmi.board.version: Rev dmi.chassis.asset.tag: None dmi.chassis.type: 1 dmi.chassis.vendor: Acer dmi.chassis.version: None dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.17:bd03/25/2008:svnAcer:pnExtensa4420:pvr0100:rvnAcer:rnExtensa4420:rvrRev:cvnAcer:ct1:cvrNone: dmi.product.name: Extensa 4420 dmi.product.version: 0100 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1168036/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1168036] Re: hp4620 prints junk
Marked your second bug report as duplicate of this one as it is about the same problem. Most probably there is going something wrong in HPLIP, therefore I have assigned this bug to HPLIP, both the Ubuntu package and the upstream project at HP. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1168036 Title: hp4620 prints junk Status in HP Linux Imaging and Printing: Incomplete Status in “hplip” package in Ubuntu: Incomplete Bug description: Printing a test page results in 2 pages: 1st a PCL header page; 2nd compressed streaks of pixels I am new to Ubuntu and am not sure whether this is a CUPS problem or an hplip problem. The printer prints jobs correctly from Window 7. ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: cups 1.6.1-0ubuntu11.3 ProcVersionSignature: Ubuntu 3.5.0-26.42-generic 3.5.7.6 Uname: Linux 3.5.0-26-generic i686 NonfreeKernelModules: wl ApportVersion: 2.6.1-0ubuntu10 Architecture: i386 CurrentDmesg: [ 30.786403] vboxdrv: fAsync=1 offMin=0x4f9d5 offMax=0x4f9d5 [ 30.786501] vboxdrv: TSC mode is 'asynchronous', kernel timer mode is 'normal'. [ 30.786503] vboxdrv: Successfully loaded version 4.1.18_Ubuntu (interface 0x0019). [ 30.804744] vboxpci: IOMMU not found (not registered) [ 31.823250] init: plymouth-stop pre-start process (1559) terminated with status 1 Date: Thu Apr 11 12:10:23 2013 InstallationDate: Installed on 2012-12-20 (111 days ago) InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Release i386 (20121017.2) Lpstat: device for Officejet_4620: hp:/net/Officejet_4620_series?ip=192.168.1.102 device for Officejet_4620_fax: hpfax:/net/Officejet_4620_series?ip=192.168.1.102 MachineType: Acer Extensa 4420 MarkForUpload: True Papersize: letter PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: no card PpdFiles: Officejet_4620_fax: HP Fax4 hpcups Officejet_4620: HP Officejet 4620 Series, hpcups 3.13.4 ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-26-generic root=UUID=56764ab0-b1b0-4506-8a8b-f4e6835324bb ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2008 dmi.bios.vendor: Phoenix Technologies LTD dmi.bios.version: V1.17 dmi.board.name: Extensa 4420 dmi.board.vendor: Acer dmi.board.version: Rev dmi.chassis.asset.tag: None dmi.chassis.type: 1 dmi.chassis.vendor: Acer dmi.chassis.version: None dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.17:bd03/25/2008:svnAcer:pnExtensa4420:pvr0100:rvnAcer:rnExtensa4420:rvrRev:cvnAcer:ct1:cvrNone: dmi.product.name: Extensa 4420 dmi.product.version: 0100 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1168036/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1168036] Re: hp4620 prints junk
To the HP developers at HP: the duplicate bug 1167484 contains a troubleshooter log. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1168036 Title: hp4620 prints junk Status in HP Linux Imaging and Printing: Incomplete Status in “hplip” package in Ubuntu: Incomplete Bug description: Printing a test page results in 2 pages: 1st a PCL header page; 2nd compressed streaks of pixels I am new to Ubuntu and am not sure whether this is a CUPS problem or an hplip problem. The printer prints jobs correctly from Window 7. ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: cups 1.6.1-0ubuntu11.3 ProcVersionSignature: Ubuntu 3.5.0-26.42-generic 3.5.7.6 Uname: Linux 3.5.0-26-generic i686 NonfreeKernelModules: wl ApportVersion: 2.6.1-0ubuntu10 Architecture: i386 CurrentDmesg: [ 30.786403] vboxdrv: fAsync=1 offMin=0x4f9d5 offMax=0x4f9d5 [ 30.786501] vboxdrv: TSC mode is 'asynchronous', kernel timer mode is 'normal'. [ 30.786503] vboxdrv: Successfully loaded version 4.1.18_Ubuntu (interface 0x0019). [ 30.804744] vboxpci: IOMMU not found (not registered) [ 31.823250] init: plymouth-stop pre-start process (1559) terminated with status 1 Date: Thu Apr 11 12:10:23 2013 InstallationDate: Installed on 2012-12-20 (111 days ago) InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Release i386 (20121017.2) Lpstat: device for Officejet_4620: hp:/net/Officejet_4620_series?ip=192.168.1.102 device for Officejet_4620_fax: hpfax:/net/Officejet_4620_series?ip=192.168.1.102 MachineType: Acer Extensa 4420 MarkForUpload: True Papersize: letter PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: no card PpdFiles: Officejet_4620_fax: HP Fax4 hpcups Officejet_4620: HP Officejet 4620 Series, hpcups 3.13.4 ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-26-generic root=UUID=56764ab0-b1b0-4506-8a8b-f4e6835324bb ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2008 dmi.bios.vendor: Phoenix Technologies LTD dmi.bios.version: V1.17 dmi.board.name: Extensa 4420 dmi.board.vendor: Acer dmi.board.version: Rev dmi.chassis.asset.tag: None dmi.chassis.type: 1 dmi.chassis.vendor: Acer dmi.chassis.version: None dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.17:bd03/25/2008:svnAcer:pnExtensa4420:pvr0100:rvnAcer:rnExtensa4420:rvrRev:cvnAcer:ct1:cvrNone: dmi.product.name: Extensa 4420 dmi.product.version: 0100 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1168036/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1168036] Re: hp4620 prints junk
Sanjay, I tried your suggestion with poor results. Maybe that's a clue. I attached the printer to the USB and redirected the cat as you said but the printer did not detect anything. I tried waking the printer with the power button and tried the cat again but nothing happened. I removed the printers from hp-systray and added the printer as a USB printer and tried again. Nothing. I attempted to print a test page as well also with no results. It's as if the printer does not see the USB connection. However, I can set up the printer with the USB connected and give it the WEP code and it connects through WIFI. So, I'm not clear what's going on! I set up the network queues again so I'm back to where I was before this USB experiment. I hate to suggest this but it's been my experience that hardware and software problems are often missdiagnosed as on another. But the printer works fine from Win7 on the same PC so I doubt it's hardware. Anyway, thanks for the suggestion. Narain -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1168036 Title: hp4620 prints junk Status in HP Linux Imaging and Printing: Incomplete Status in “hplip” package in Ubuntu: Incomplete Bug description: Printing a test page results in 2 pages: 1st a PCL header page; 2nd compressed streaks of pixels I am new to Ubuntu and am not sure whether this is a CUPS problem or an hplip problem. The printer prints jobs correctly from Window 7. ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: cups 1.6.1-0ubuntu11.3 ProcVersionSignature: Ubuntu 3.5.0-26.42-generic 3.5.7.6 Uname: Linux 3.5.0-26-generic i686 NonfreeKernelModules: wl ApportVersion: 2.6.1-0ubuntu10 Architecture: i386 CurrentDmesg: [ 30.786403] vboxdrv: fAsync=1 offMin=0x4f9d5 offMax=0x4f9d5 [ 30.786501] vboxdrv: TSC mode is 'asynchronous', kernel timer mode is 'normal'. [ 30.786503] vboxdrv: Successfully loaded version 4.1.18_Ubuntu (interface 0x0019). [ 30.804744] vboxpci: IOMMU not found (not registered) [ 31.823250] init: plymouth-stop pre-start process (1559) terminated with status 1 Date: Thu Apr 11 12:10:23 2013 InstallationDate: Installed on 2012-12-20 (111 days ago) InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Release i386 (20121017.2) Lpstat: device for Officejet_4620: hp:/net/Officejet_4620_series?ip=192.168.1.102 device for Officejet_4620_fax: hpfax:/net/Officejet_4620_series?ip=192.168.1.102 MachineType: Acer Extensa 4420 MarkForUpload: True Papersize: letter PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: no card PpdFiles: Officejet_4620_fax: HP Fax4 hpcups Officejet_4620: HP Officejet 4620 Series, hpcups 3.13.4 ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-26-generic root=UUID=56764ab0-b1b0-4506-8a8b-f4e6835324bb ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2008 dmi.bios.vendor: Phoenix Technologies LTD dmi.bios.version: V1.17 dmi.board.name: Extensa 4420 dmi.board.vendor: Acer dmi.board.version: Rev dmi.chassis.asset.tag: None dmi.chassis.type: 1 dmi.chassis.vendor: Acer dmi.chassis.version: None dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.17:bd03/25/2008:svnAcer:pnExtensa4420:pvr0100:rvnAcer:rnExtensa4420:rvrRev:cvnAcer:ct1:cvrNone: dmi.product.name: Extensa 4420 dmi.product.version: 0100 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1168036/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
