[Desktop-packages] [Bug 1244342] Re: on login, thunderbird crash detected (background service?)
[Expired for thunderbird (Ubuntu) because there has been no activity for 60 days.] ** Changed in: thunderbird (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/1244342 Title: on login, thunderbird crash detected (background service?) Status in thunderbird package in Ubuntu: Expired Bug description: Upon logging in from the Xubuntu Login window, I began to launch web browser, etc Expected: Nothing to happen other than my normal activity, and the program (Chromium browser) that I launched. Happened: As the login processes were still going (I think?), I received a "Crash Detected" report. Am sending this manually for further details. Further details: Am pretty sure I did nothing to trigger the program Thunderbird to launch (just tested: my web browser, Chromium, is set to launch Gmail for all "mail:" links). I'm wondering if the 'Communications Center' menu, which contains Pidgin IM, Thunderbird, and Liferea, somehow launches a Thunderbird background service or s/t, and that had crashed on startup...? Also wondering if it's *conceivably* possible that the last user of the computer, under the Guest Account, had triggered a launch or crash of the program, but then logged out before the crash or launch had completed. It's doubtful (unless he misclicked an email address link in firefox browser), as he doesn't use the Thunderbird mail program at all. If, somehow, that occurred Would a Crash Report still have appeared under *my* user account (second admin on this OS)? - No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 12.04.3 LTS Release: 12.04 Codename: precise thunderbird: Installed: 1:24.0+build1-0ubuntu0.12.04.1 Candidate: 1:24.0+build1-0ubuntu0.12.04.1 Version table: *** 1:24.0+build1-0ubuntu0.12.04.1 0 500 http://us.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages 500 http://security.ubuntu.com/ubuntu/ precise-security/main amd64 Packages 100 /var/lib/dpkg/status 11.0.1+build1-0ubuntu2 0 500 http://us.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: thunderbird 1:24.0+build1-0ubuntu0.12.04.1 ProcVersionSignature: Ubuntu 3.2.0-55.85-generic 3.2.51 Uname: Linux 3.2.0-55-generic x86_64 AddonCompatCheckDisabled: False AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. ApportVersion: 2.0.1-0ubuntu17.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: joseph 2549 F pulseaudio joseph 2570 F xfce4-volumed BuildID: 20130913160939 CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found. Card0.Amixer.info: Card hw:0 'Intel'/'HDA Intel at 0x9032 irq 47' Mixer name : 'SigmaTel STAC9227' Components : 'HDA:83847618,107b5058,00100201' Controls : 44 Simple ctrls : 25 Channel: Unavailable Date: Thu Oct 24 10:29:53 2013 ForcedLayersAccel: False IfupdownConfig: auto lo iface lo inet loopback InstallationMedia: Xubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120817.3) IpRoute: default via 192.168.11.1 dev eth0 proto static 169.254.0.0/16 dev eth0 scope link metric 1000 192.168.11.0/24 dev eth0 proto kernel scope link src 192.168.11.12 metric 1 IwConfig: lono wireless extensions. eth0 no wireless extensions. MarkForUpload: True Plugins: IcedTea-Web Plugin (using IcedTea-Web 1.2.3 (1.2.3-0ubuntu0.12.04.2)) - /usr/lib/jvm/java-7-openjdk-amd64/jre/lib/amd64/IcedTeaPlugin.so (icedtea-7-plugin) Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so Google Talk Plugin Video Accelerator - /opt/google/talkplugin/libnpgtpo3dautoplugin.so (google-talkplugin) Google Talk Plugin - /opt/google/talkplugin/libnpgoogletalk.so (google-talkplugin) Google Talk Plugin Video Renderer - /opt/google/talkplugin/libnpo1d.so (google-talkplugin) PrefSources: prefs.js Prefs: extensions.lastAppVersion: "17.0.5" (prefs.js) network.cookie.prefsMigrated: true (prefs.js) ProcEnviron: LANGUAGE=en_US:en TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash Profiles: Profile0 (Default) - LastVersion=17.0.5/20130329232035 (Out of date) RelatedPackageVersions: icedtea-7-plugin 1.2.3-0ubuntu0.12.04.3 google-talkplugin 4.7.0.0-1 RfKill: RunningIncompatibleAddons: False SourcePackage: thunderbird UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/01/2007 dmi.bios.vendor: Intel Corp. dmi.bios.version: CO96510J.15A.0151.2007.0201.1828 dmi.board.asset.tag: Base
[Desktop-packages] [Bug 1244342] Re: on login, thunderbird crash detected (background service?)
Hello SilentAshes, Thank you for submitting this bug and reporting a problem with a Thunderbird crash. You made this bug report in 2013 and there have been several versions of Ubuntu and Thunderbird since then. Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you still interested in finding a solution to this bug? If you are, could you run the following (only once): apport-collect 1244342 and upload the updated logs and and any other logs that are relevant for this particular issue. Thank you again for helping make Ubuntu and Thunderbird better. G ** Changed in: thunderbird (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/1244342 Title: on login, thunderbird crash detected (background service?) Status in thunderbird package in Ubuntu: Incomplete Bug description: Upon logging in from the Xubuntu Login window, I began to launch web browser, etc Expected: Nothing to happen other than my normal activity, and the program (Chromium browser) that I launched. Happened: As the login processes were still going (I think?), I received a "Crash Detected" report. Am sending this manually for further details. Further details: Am pretty sure I did nothing to trigger the program Thunderbird to launch (just tested: my web browser, Chromium, is set to launch Gmail for all "mail:" links). I'm wondering if the 'Communications Center' menu, which contains Pidgin IM, Thunderbird, and Liferea, somehow launches a Thunderbird background service or s/t, and that had crashed on startup...? Also wondering if it's *conceivably* possible that the last user of the computer, under the Guest Account, had triggered a launch or crash of the program, but then logged out before the crash or launch had completed. It's doubtful (unless he misclicked an email address link in firefox browser), as he doesn't use the Thunderbird mail program at all. If, somehow, that occurred Would a Crash Report still have appeared under *my* user account (second admin on this OS)? - No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 12.04.3 LTS Release: 12.04 Codename: precise thunderbird: Installed: 1:24.0+build1-0ubuntu0.12.04.1 Candidate: 1:24.0+build1-0ubuntu0.12.04.1 Version table: *** 1:24.0+build1-0ubuntu0.12.04.1 0 500 http://us.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages 500 http://security.ubuntu.com/ubuntu/ precise-security/main amd64 Packages 100 /var/lib/dpkg/status 11.0.1+build1-0ubuntu2 0 500 http://us.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: thunderbird 1:24.0+build1-0ubuntu0.12.04.1 ProcVersionSignature: Ubuntu 3.2.0-55.85-generic 3.2.51 Uname: Linux 3.2.0-55-generic x86_64 AddonCompatCheckDisabled: False AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. ApportVersion: 2.0.1-0ubuntu17.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: joseph 2549 F pulseaudio joseph 2570 F xfce4-volumed BuildID: 20130913160939 CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found. Card0.Amixer.info: Card hw:0 'Intel'/'HDA Intel at 0x9032 irq 47' Mixer name : 'SigmaTel STAC9227' Components : 'HDA:83847618,107b5058,00100201' Controls : 44 Simple ctrls : 25 Channel: Unavailable Date: Thu Oct 24 10:29:53 2013 ForcedLayersAccel: False IfupdownConfig: auto lo iface lo inet loopback InstallationMedia: Xubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120817.3) IpRoute: default via 192.168.11.1 dev eth0 proto static 169.254.0.0/16 dev eth0 scope link metric 1000 192.168.11.0/24 dev eth0 proto kernel scope link src 192.168.11.12 metric 1 IwConfig: lono wireless extensions. eth0 no wireless extensions. MarkForUpload: True Plugins: IcedTea-Web Plugin (using IcedTea-Web 1.2.3 (1.2.3-0ubuntu0.12.04.2)) - /usr/lib/jvm/java-7-openjdk-amd64/jre/lib/amd64/IcedTeaPlugin.so (icedtea-7-plugin) Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so Google Talk Plugin Video Accelerator - /opt/google/talkplugin/libnpgtpo3dautoplugin.so (google-talkplugin) Google Talk Plugin - /opt/google/talkplugin/libnpgoogletalk.so (google-talkplugin) Google Talk Plugin Video Renderer - /opt/google/talkplugin/libnpo1d.so (google-talkplugin) PrefSources: prefs.js Prefs: extensions.lastAppVersion: "17.0.5" (prefs.js) network.cookie.prefsMigrated: true (prefs.js) ProcEnviron:
