[Desktop-packages] [Bug 1313902] Re: [Asus X550LB] screen freezes when pointer is moved with touchpad
** This bug is no longer a duplicate of bug 1220426 [nvidia-prime]Freeze while using touchpad -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1313902 Title: [Asus X550LB] screen freezes when pointer is moved with touchpad Status in xorg package in Ubuntu: Expired Bug description: on a freshly installed trusty (kubuntu) & asus x550lb notebook, nvidia geforce gt 740m, with an elantech touchpad, when moving the pointer with touchpad, the screen suddenly freezes. additionally, when the problem occurs, the following message is logged to the syslog: acpid: client 11187[0:0] has disconnected switching to character mode and back after waiting a few seconds (ctrl+alt+f1, ctrl+alt_f7) makes the problem disappear and the i see in the syslog the following: acpid: client connected from 11187[0:0] acpid: 1 client rule loaded if i do something during the freeze (moving the pointer, clicking etc), it happens after the switchback. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8 ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9 Uname: Linux 3.13.0-24-generic x86_64 NonfreeKernelModules: nvidia .proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 331.38 Wed Jan 8 19:32:30 PST 2014 GCC version: gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1) ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: kwin Date: Mon Apr 28 21:48:23 2014 DistUpgraded: Fresh install DistroCodename: trusty DistroVariant: ubuntu DkmsStatus: bbswitch, 0.7, 3.13.0-24-generic, x86_64: installed nvidia-331, 331.38, 3.13.0-24-generic, x86_64: installed vboxhost, 4.3.10, 3.13.0-24-generic, x86_64: installed ExtraDebuggingInterest: I just need to know a workaround GraphicsCard: Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 09) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. Device [1043:131d] Subsystem: ASUSTeK Computer Inc. Device [1043:131d] InstallationDate: Installed on 2014-04-24 (4 days ago) InstallationMedia: Kubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.1) LightdmGreeterLog: QInotifyFileSystemWatcherEngine::addPaths: inotify_add_watch failed: No such file or directory QFileSystemWatcher: failed to add paths: /var/lib/lightdm/.config/ibus/bus Bus::open: Can not get ibus-daemon's address. IBusInputContext::createInputContext: no connection to ibus-daemon file:///usr/share/kde4/apps/lightdm-kde-greeter/themes/userbar/main.qml:135: Unable to assign [undefined] to QString usersession LightdmGreeterLogOld: QInotifyFileSystemWatcherEngine::addPaths: inotify_add_watch failed: No such file or directory QFileSystemWatcher: failed to add paths: /var/lib/lightdm/.config/ibus/bus Bus::open: Can not get ibus-daemon's address. IBusInputContext::createInputContext: no connection to ibus-daemon file:///usr/share/kde4/apps/lightdm-kde-greeter/themes/userbar/main.qml:135: Unable to assign [undefined] to QString usersession Lsusb: Bus 001 Device 002: ID 8087:8000 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 002 Device 002: ID 04f2:b40a Chicony Electronics Co., Ltd Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. X550LB NvidiaBugReportLog: ERROR: Working directory is not writable; please cd to a directory where you have write permission so that the nvidia-bug-report.log.gz file can be written. ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-24-generic.efi.signed root=/dev/mapper/kubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/09/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X550LB.210 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X550LB dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550LB.210:bd07/09/2013:svnASUSTeKCOMPUTERINC.:pnX550LB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550LB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: X550LB dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. version.compiz: compiz N/A version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.52-1 version.libgl1-mesa-dri: libgl1-m
[Desktop-packages] [Bug 1313902] Re: [Asus X550LB] screen freezes when pointer is moved with touchpad
*** This bug is a duplicate of bug 1220426 *** https://bugs.launchpad.net/bugs/1220426 ** This bug has been marked a duplicate of bug 1220426 [nvidia-prime]Freeze while using touchpad -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1313902 Title: [Asus X550LB] screen freezes when pointer is moved with touchpad Status in xorg package in Ubuntu: Expired Bug description: on a freshly installed trusty (kubuntu) & asus x550lb notebook, nvidia geforce gt 740m, with an elantech touchpad, when moving the pointer with touchpad, the screen suddenly freezes. additionally, when the problem occurs, the following message is logged to the syslog: acpid: client 11187[0:0] has disconnected switching to character mode and back after waiting a few seconds (ctrl+alt+f1, ctrl+alt_f7) makes the problem disappear and the i see in the syslog the following: acpid: client connected from 11187[0:0] acpid: 1 client rule loaded if i do something during the freeze (moving the pointer, clicking etc), it happens after the switchback. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8 ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9 Uname: Linux 3.13.0-24-generic x86_64 NonfreeKernelModules: nvidia .proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 331.38 Wed Jan 8 19:32:30 PST 2014 GCC version: gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1) ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: kwin Date: Mon Apr 28 21:48:23 2014 DistUpgraded: Fresh install DistroCodename: trusty DistroVariant: ubuntu DkmsStatus: bbswitch, 0.7, 3.13.0-24-generic, x86_64: installed nvidia-331, 331.38, 3.13.0-24-generic, x86_64: installed vboxhost, 4.3.10, 3.13.0-24-generic, x86_64: installed ExtraDebuggingInterest: I just need to know a workaround GraphicsCard: Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 09) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. Device [1043:131d] Subsystem: ASUSTeK Computer Inc. Device [1043:131d] InstallationDate: Installed on 2014-04-24 (4 days ago) InstallationMedia: Kubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.1) LightdmGreeterLog: QInotifyFileSystemWatcherEngine::addPaths: inotify_add_watch failed: No such file or directory QFileSystemWatcher: failed to add paths: /var/lib/lightdm/.config/ibus/bus Bus::open: Can not get ibus-daemon's address. IBusInputContext::createInputContext: no connection to ibus-daemon file:///usr/share/kde4/apps/lightdm-kde-greeter/themes/userbar/main.qml:135: Unable to assign [undefined] to QString usersession LightdmGreeterLogOld: QInotifyFileSystemWatcherEngine::addPaths: inotify_add_watch failed: No such file or directory QFileSystemWatcher: failed to add paths: /var/lib/lightdm/.config/ibus/bus Bus::open: Can not get ibus-daemon's address. IBusInputContext::createInputContext: no connection to ibus-daemon file:///usr/share/kde4/apps/lightdm-kde-greeter/themes/userbar/main.qml:135: Unable to assign [undefined] to QString usersession Lsusb: Bus 001 Device 002: ID 8087:8000 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 002 Device 002: ID 04f2:b40a Chicony Electronics Co., Ltd Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. X550LB NvidiaBugReportLog: ERROR: Working directory is not writable; please cd to a directory where you have write permission so that the nvidia-bug-report.log.gz file can be written. ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-24-generic.efi.signed root=/dev/mapper/kubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/09/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X550LB.210 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X550LB dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550LB.210:bd07/09/2013:svnASUSTeKCOMPUTERINC.:pnX550LB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550LB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: X550LB dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. version.compiz: compiz N/A version.i
[Desktop-packages] [Bug 1313902] Re: [Asus X550LB] screen freezes when pointer is moved with touchpad
Vivian Stewart, thank you for your comment. So your hardware and problem may be tracked, could you please file a new report by executing the following in a terminal: ubuntu-bug xorg Please ensure you have xdiagnose installed, and that you click the Yes button for attaching additional debugging information. For more on this, please see the official Ubuntu documentation: Ubuntu X.Org Team, Ubuntu Bug Control, and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette When opening up the new report, please feel free to subscribe me to it. As well, please do not announce in this report you created a new bug report. Thank you for your understanding. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1313902 Title: [Asus X550LB] screen freezes when pointer is moved with touchpad Status in “xorg” package in Ubuntu: Expired Bug description: on a freshly installed trusty (kubuntu) & asus x550lb notebook, nvidia geforce gt 740m, with an elantech touchpad, when moving the pointer with touchpad, the screen suddenly freezes. additionally, when the problem occurs, the following message is logged to the syslog: acpid: client 11187[0:0] has disconnected switching to character mode and back after waiting a few seconds (ctrl+alt+f1, ctrl+alt_f7) makes the problem disappear and the i see in the syslog the following: acpid: client connected from 11187[0:0] acpid: 1 client rule loaded if i do something during the freeze (moving the pointer, clicking etc), it happens after the switchback. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8 ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9 Uname: Linux 3.13.0-24-generic x86_64 NonfreeKernelModules: nvidia .proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 331.38 Wed Jan 8 19:32:30 PST 2014 GCC version: gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1) ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: kwin Date: Mon Apr 28 21:48:23 2014 DistUpgraded: Fresh install DistroCodename: trusty DistroVariant: ubuntu DkmsStatus: bbswitch, 0.7, 3.13.0-24-generic, x86_64: installed nvidia-331, 331.38, 3.13.0-24-generic, x86_64: installed vboxhost, 4.3.10, 3.13.0-24-generic, x86_64: installed ExtraDebuggingInterest: I just need to know a workaround GraphicsCard: Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 09) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. Device [1043:131d] Subsystem: ASUSTeK Computer Inc. Device [1043:131d] InstallationDate: Installed on 2014-04-24 (4 days ago) InstallationMedia: Kubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.1) LightdmGreeterLog: QInotifyFileSystemWatcherEngine::addPaths: inotify_add_watch failed: No such file or directory QFileSystemWatcher: failed to add paths: /var/lib/lightdm/.config/ibus/bus Bus::open: Can not get ibus-daemon's address. IBusInputContext::createInputContext: no connection to ibus-daemon file:///usr/share/kde4/apps/lightdm-kde-greeter/themes/userbar/main.qml:135: Unable to assign [undefined] to QString usersession LightdmGreeterLogOld: QInotifyFileSystemWatcherEngine::addPaths: inotify_add_watch failed: No such file or directory QFileSystemWatcher: failed to add paths: /var/lib/lightdm/.config/ibus/bus Bus::open: Can not get ibus-daemon's address. IBusInputContext::createInputContext: no connection to ibus-daemon file:///usr/share/kde4/apps/lightdm-kde-greeter/themes/userbar/main.qml:135: Unable to assign [undefined] to QString usersession Lsusb: Bus 001 Device 002: ID 8087:8000 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 002 Device 002: ID 04f2:b40a Chicony Electronics Co., Ltd Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. X550LB NvidiaBugReportLog: ERROR: Working directory is not writable; please cd to a directory where you have write permission so that the nvidia-bug-report.log.gz file can be written. ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-24-generic.efi.signed root=/dev/mapper/kubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/09/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X550
[Desktop-packages] [Bug 1313902] Re: [Asus X550LB] screen freezes when pointer is moved with touchpad
I updated to 306 but this problem persists -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1313902 Title: [Asus X550LB] screen freezes when pointer is moved with touchpad Status in “xorg” package in Ubuntu: Expired Bug description: on a freshly installed trusty (kubuntu) & asus x550lb notebook, nvidia geforce gt 740m, with an elantech touchpad, when moving the pointer with touchpad, the screen suddenly freezes. additionally, when the problem occurs, the following message is logged to the syslog: acpid: client 11187[0:0] has disconnected switching to character mode and back after waiting a few seconds (ctrl+alt+f1, ctrl+alt_f7) makes the problem disappear and the i see in the syslog the following: acpid: client connected from 11187[0:0] acpid: 1 client rule loaded if i do something during the freeze (moving the pointer, clicking etc), it happens after the switchback. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8 ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9 Uname: Linux 3.13.0-24-generic x86_64 NonfreeKernelModules: nvidia .proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 331.38 Wed Jan 8 19:32:30 PST 2014 GCC version: gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1) ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: kwin Date: Mon Apr 28 21:48:23 2014 DistUpgraded: Fresh install DistroCodename: trusty DistroVariant: ubuntu DkmsStatus: bbswitch, 0.7, 3.13.0-24-generic, x86_64: installed nvidia-331, 331.38, 3.13.0-24-generic, x86_64: installed vboxhost, 4.3.10, 3.13.0-24-generic, x86_64: installed ExtraDebuggingInterest: I just need to know a workaround GraphicsCard: Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 09) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. Device [1043:131d] Subsystem: ASUSTeK Computer Inc. Device [1043:131d] InstallationDate: Installed on 2014-04-24 (4 days ago) InstallationMedia: Kubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.1) LightdmGreeterLog: QInotifyFileSystemWatcherEngine::addPaths: inotify_add_watch failed: No such file or directory QFileSystemWatcher: failed to add paths: /var/lib/lightdm/.config/ibus/bus Bus::open: Can not get ibus-daemon's address. IBusInputContext::createInputContext: no connection to ibus-daemon file:///usr/share/kde4/apps/lightdm-kde-greeter/themes/userbar/main.qml:135: Unable to assign [undefined] to QString usersession LightdmGreeterLogOld: QInotifyFileSystemWatcherEngine::addPaths: inotify_add_watch failed: No such file or directory QFileSystemWatcher: failed to add paths: /var/lib/lightdm/.config/ibus/bus Bus::open: Can not get ibus-daemon's address. IBusInputContext::createInputContext: no connection to ibus-daemon file:///usr/share/kde4/apps/lightdm-kde-greeter/themes/userbar/main.qml:135: Unable to assign [undefined] to QString usersession Lsusb: Bus 001 Device 002: ID 8087:8000 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 002 Device 002: ID 04f2:b40a Chicony Electronics Co., Ltd Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. X550LB NvidiaBugReportLog: ERROR: Working directory is not writable; please cd to a directory where you have write permission so that the nvidia-bug-report.log.gz file can be written. ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-24-generic.efi.signed root=/dev/mapper/kubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/09/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X550LB.210 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X550LB dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550LB.210:bd07/09/2013:svnASUSTeKCOMPUTERINC.:pnX550LB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550LB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: X550LB dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. version.compiz: compiz N/A version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.52-1 version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-4ubuntu5 version.libgl1-mesa-dri-ex
[Desktop-packages] [Bug 1313902] Re: [Asus X550LB] screen freezes when pointer is moved with touchpad
I am also effected by this bug. bla@bla:~$ sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date [sudo] password for bla: X550LN.305 05/14/2014 bla@bla:~$ xinput --list ⎡ Virtual core pointer id=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointerid=4[slave pointer (2)] ⎜ ↳ ETPS/2 Elantech Touchpad id=13 [slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Button id=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Video Bus id=8[slave keyboard (3)] ↳ Sleep Button id=9[slave keyboard (3)] ↳ USB Cameraid=10 [slave keyboard (3)] ↳ Asus WMI hotkeys id=11 [slave keyboard (3)] ↳ AT Translated Set 2 keyboard id=12 [slave keyboard (3)] -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1313902 Title: [Asus X550LB] screen freezes when pointer is moved with touchpad Status in “xorg” package in Ubuntu: Expired Bug description: on a freshly installed trusty (kubuntu) & asus x550lb notebook, nvidia geforce gt 740m, with an elantech touchpad, when moving the pointer with touchpad, the screen suddenly freezes. additionally, when the problem occurs, the following message is logged to the syslog: acpid: client 11187[0:0] has disconnected switching to character mode and back after waiting a few seconds (ctrl+alt+f1, ctrl+alt_f7) makes the problem disappear and the i see in the syslog the following: acpid: client connected from 11187[0:0] acpid: 1 client rule loaded if i do something during the freeze (moving the pointer, clicking etc), it happens after the switchback. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8 ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9 Uname: Linux 3.13.0-24-generic x86_64 NonfreeKernelModules: nvidia .proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 331.38 Wed Jan 8 19:32:30 PST 2014 GCC version: gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1) ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: kwin Date: Mon Apr 28 21:48:23 2014 DistUpgraded: Fresh install DistroCodename: trusty DistroVariant: ubuntu DkmsStatus: bbswitch, 0.7, 3.13.0-24-generic, x86_64: installed nvidia-331, 331.38, 3.13.0-24-generic, x86_64: installed vboxhost, 4.3.10, 3.13.0-24-generic, x86_64: installed ExtraDebuggingInterest: I just need to know a workaround GraphicsCard: Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 09) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. Device [1043:131d] Subsystem: ASUSTeK Computer Inc. Device [1043:131d] InstallationDate: Installed on 2014-04-24 (4 days ago) InstallationMedia: Kubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.1) LightdmGreeterLog: QInotifyFileSystemWatcherEngine::addPaths: inotify_add_watch failed: No such file or directory QFileSystemWatcher: failed to add paths: /var/lib/lightdm/.config/ibus/bus Bus::open: Can not get ibus-daemon's address. IBusInputContext::createInputContext: no connection to ibus-daemon file:///usr/share/kde4/apps/lightdm-kde-greeter/themes/userbar/main.qml:135: Unable to assign [undefined] to QString usersession LightdmGreeterLogOld: QInotifyFileSystemWatcherEngine::addPaths: inotify_add_watch failed: No such file or directory QFileSystemWatcher: failed to add paths: /var/lib/lightdm/.config/ibus/bus Bus::open: Can not get ibus-daemon's address. IBusInputContext::createInputContext: no connection to ibus-daemon file:///usr/share/kde4/apps/lightdm-kde-greeter/themes/userbar/main.qml:135: Unable to assign [undefined] to QString usersession Lsusb: Bus 001 Device 002: ID 8087:8000 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 002 Device 002: ID 04f2:b40a Chicony Electronics Co., Ltd Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. X550LB NvidiaBugReportLog: ERROR: Working directory is not writable; please cd to a directory where you have write permission so that the nvidia-bug-report.log.gz file can b
[Desktop-packages] [Bug 1313902] Re: [Asus X550LB] screen freezes when pointer is moved with touchpad
[Expired for xorg (Ubuntu) because there has been no activity for 60 days.] ** Changed in: xorg (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1313902 Title: [Asus X550LB] screen freezes when pointer is moved with touchpad Status in “xorg” package in Ubuntu: Expired Bug description: on a freshly installed trusty (kubuntu) & asus x550lb notebook, nvidia geforce gt 740m, with an elantech touchpad, when moving the pointer with touchpad, the screen suddenly freezes. additionally, when the problem occurs, the following message is logged to the syslog: acpid: client 11187[0:0] has disconnected switching to character mode and back after waiting a few seconds (ctrl+alt+f1, ctrl+alt_f7) makes the problem disappear and the i see in the syslog the following: acpid: client connected from 11187[0:0] acpid: 1 client rule loaded if i do something during the freeze (moving the pointer, clicking etc), it happens after the switchback. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8 ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9 Uname: Linux 3.13.0-24-generic x86_64 NonfreeKernelModules: nvidia .proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 331.38 Wed Jan 8 19:32:30 PST 2014 GCC version: gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1) ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: kwin Date: Mon Apr 28 21:48:23 2014 DistUpgraded: Fresh install DistroCodename: trusty DistroVariant: ubuntu DkmsStatus: bbswitch, 0.7, 3.13.0-24-generic, x86_64: installed nvidia-331, 331.38, 3.13.0-24-generic, x86_64: installed vboxhost, 4.3.10, 3.13.0-24-generic, x86_64: installed ExtraDebuggingInterest: I just need to know a workaround GraphicsCard: Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 09) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. Device [1043:131d] Subsystem: ASUSTeK Computer Inc. Device [1043:131d] InstallationDate: Installed on 2014-04-24 (4 days ago) InstallationMedia: Kubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.1) LightdmGreeterLog: QInotifyFileSystemWatcherEngine::addPaths: inotify_add_watch failed: No such file or directory QFileSystemWatcher: failed to add paths: /var/lib/lightdm/.config/ibus/bus Bus::open: Can not get ibus-daemon's address. IBusInputContext::createInputContext: no connection to ibus-daemon file:///usr/share/kde4/apps/lightdm-kde-greeter/themes/userbar/main.qml:135: Unable to assign [undefined] to QString usersession LightdmGreeterLogOld: QInotifyFileSystemWatcherEngine::addPaths: inotify_add_watch failed: No such file or directory QFileSystemWatcher: failed to add paths: /var/lib/lightdm/.config/ibus/bus Bus::open: Can not get ibus-daemon's address. IBusInputContext::createInputContext: no connection to ibus-daemon file:///usr/share/kde4/apps/lightdm-kde-greeter/themes/userbar/main.qml:135: Unable to assign [undefined] to QString usersession Lsusb: Bus 001 Device 002: ID 8087:8000 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 002 Device 002: ID 04f2:b40a Chicony Electronics Co., Ltd Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. X550LB NvidiaBugReportLog: ERROR: Working directory is not writable; please cd to a directory where you have write permission so that the nvidia-bug-report.log.gz file can be written. ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-24-generic.efi.signed root=/dev/mapper/kubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/09/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X550LB.210 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X550LB dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550LB.210:bd07/09/2013:svnASUSTeKCOMPUTERINC.:pnX550LB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550LB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: X550LB dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. version.compiz: compiz N/A version.ia32-libs: ia32-libs N/A version.libdrm2: libd
[Desktop-packages] [Bug 1313902] Re: [Asus X550LB] screen freezes when pointer is moved with touchpad
Imre Széll, as per http://www.asus.com/Notebooks_Ultrabooks/X550LB/HelpDesk_Download/ an update to your BIOS is available (402). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Thank you for your understanding. ** Changed in: xorg (Ubuntu) Importance: Undecided => Low ** Changed in: xorg (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1313902 Title: [Asus X550LB] screen freezes when pointer is moved with touchpad Status in “xorg” package in Ubuntu: Incomplete Bug description: on a freshly installed trusty (kubuntu) & asus x550lb notebook, nvidia geforce gt 740m, with an elantech touchpad, when moving the pointer with touchpad, the screen suddenly freezes. additionally, when the problem occurs, the following message is logged to the syslog: acpid: client 11187[0:0] has disconnected switching to character mode and back after waiting a few seconds (ctrl+alt+f1, ctrl+alt_f7) makes the problem disappear and the i see in the syslog the following: acpid: client connected from 11187[0:0] acpid: 1 client rule loaded if i do something during the freeze (moving the pointer, clicking etc), it happens after the switchback. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8 ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9 Uname: Linux 3.13.0-24-generic x86_64 NonfreeKernelModules: nvidia .proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 331.38 Wed Jan 8 19:32:30 PST 2014 GCC version: gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1) ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: kwin Date: Mon Apr 28 21:48:23 2014 DistUpgraded: Fresh install DistroCodename: trusty DistroVariant: ubuntu DkmsStatus: bbswitch, 0.7, 3.13.0-24-generic, x86_64: installed nvidia-331, 331.38, 3.13.0-24-generic, x86_64: installed vboxhost, 4.3.10, 3.13.0-24-generic, x86_64: installed ExtraDebuggingInterest: I just need to know a workaround GraphicsCard: Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 09) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. Device [1043:131d] Subsystem: ASUSTeK Computer Inc. Device [1043:131d] InstallationDate: Installed on 2014-04-24 (4 days ago) InstallationMedia: Kubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.1) LightdmGreeterLog: QInotifyFileSystemWatcherEngine::addPaths: inotify_add_watch failed: No such file or directory QFileSystemWatcher: failed to add paths: /var/lib/lightdm/.config/ibus/bus Bus::open: Can not get ibus-daemon's address. IBusInputContext::createInputContext: no connection to ibus-daemon file:///usr/share/kde4/apps/lightdm-kde-greeter/themes/userbar/main.qml:135: Unable to assign [undefined] to QString usersession LightdmGreeterLogOld: QInotifyFileSystemWatcherEngine::addPaths: inotify_add_watch failed: No such file or directory QFileSystemWatcher: failed to add paths: /var/lib/lightdm/.config/ibus/bus Bus::open: Can not get ibus-daemon's address. IBusInputContext::createInputContext: no connection to ibus-daemon file:///usr/share/kde4/apps/lightdm-kde-greeter/themes/userbar/main.qml:135: Unable to assign [undefined] to QString usersession Lsusb: Bus 001 Device 002: ID 8087:8000 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 002 Device 002: ID 04f2:b40a Chicony Electronics Co., Ltd Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. X550LB NvidiaBugReportLog: ERROR: Working directory is not writable; please cd to a directory where you have write permission so that the nvidia-bug-report.log.gz file can be written. ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-24-generic.efi.signed root=/dev/mapper/kubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/09/2013 dmi.bios.vendor: American Megat
