[Desktop-packages] [Bug 1323040] Re: 14.04 not supported
I tried the HP customer support fax line (Send a one page black and white text fax to 1-888-hpfaxme (1-888-473-2963). When your fax is received by the HP Test Fax Service, we will generate a return fax to you within five minutes confirming that we received your fax. This verifies that you can both send and receive a fax with your fax machine.) and it hung without sending. I checked CUPS and the jobs were pending without actually sending. I cleared my syslog before trying anything and it's just a blank document now. ** Attachment added: "Test-fax.png" https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1323040/+attachment/4546319/+files/Test-fax.png -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1323040 Title: 14.04 not supported Status in HPLIP: New Status in hplip package in Ubuntu: Confirmed Bug description: Ever since upgrading to Trusty, I cannot attach files to fax with hp- fax. I downloaded the diagnostic tool and it seems 14.04 isn't supported. This is a pretty big deal for a LTS release. I may not need to fax very often, but I don't much like printing a document and faxing in manually. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: hplip 3.14.3-0ubuntu3 ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9 Uname: Linux 3.13.0-24-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.14.1-0ubuntu3.2 Architecture: amd64 CupsErrorLog: W [25/May/2014:13:07:42 -0400] DNS-SD registration of "Automatically setup by HPLIP @ christopher-IdeaPad-Z565-Main" failed: Local name collision W [25/May/2014:13:07:42 -0400] DNS-SD registration of "Automatically setup by HPLIP @ christopher-IdeaPad-Z565-Main" failed: Local name collision W [25/May/2014:13:07:42 -0400] DNS-SD registration of "Automatically setup by HPLIP @ christopher-IdeaPad-Z565-Main" failed: Local name collision W [25/May/2014:13:07:42 -0400] DNS-SD registration of "Automatically setup by HPLIP @ christopher-IdeaPad-Z565-Main" failed: Local name collision CurrentDesktop: Unity Date: Sun May 25 13:11:50 2014 InstallationDate: Installed on 2013-04-10 (409 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5) Lpstat: device for CLP-500: usb://Samsung/CLP-500?serial=2U61B1BX603212J. device for Officejet_4500_G510g-m: hp:/usb/Officejet_4500_G510g-m?serial=CN0A6F207P05CQ device for Officejet_4500_G510g-m_fax: hpfax:/usb/Officejet_4500_G510g-m?serial=CN0A6F207P05CQ MachineType: LENOVO 4311 Papersize: letter PpdFiles: Officejet_4500_G510g-m_fax: HP Fax hpcups CLP-500: Samsung CLP-500, 2.0.0 Officejet_4500_G510g-m: HP Officejet 4500 g510g-m, hpcups 3.14.3 ProcEnviron: LANGUAGE=en_CA:en PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_CA.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=6f183dc9-9025-4214-9c39-d514db59f494 ro quiet splash SourcePackage: hplip UpgradeStatus: Upgraded to trusty on 2014-03-06 (80 days ago) dmi.bios.date: 09/07/2010 dmi.bios.vendor: LENOVO dmi.bios.version: 36CN19WW(V2.05) dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: Guam dmi.board.vendor: LENOVO dmi.board.version: Base Board Version dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnLENOVO:bvr36CN19WW(V2.05):bd09/07/2010:svnLENOVO:pn4311:pvrIdeaPadZ565:rvnLENOVO:rnGuam:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.name: 4311 dmi.product.version: IdeaPad Z565 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1323040/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1323040] Re: 14.04 not supported
Hi Christopher We need to look into the file "/var/log/syslog" to help you out. Fax works on 15.10. Clear the "/var/log/syslog" and try sending fax. THen attach the the output of syslog here -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1323040 Title: 14.04 not supported Status in HPLIP: New Status in hplip package in Ubuntu: Confirmed Bug description: Ever since upgrading to Trusty, I cannot attach files to fax with hp- fax. I downloaded the diagnostic tool and it seems 14.04 isn't supported. This is a pretty big deal for a LTS release. I may not need to fax very often, but I don't much like printing a document and faxing in manually. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: hplip 3.14.3-0ubuntu3 ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9 Uname: Linux 3.13.0-24-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.14.1-0ubuntu3.2 Architecture: amd64 CupsErrorLog: W [25/May/2014:13:07:42 -0400] DNS-SD registration of "Automatically setup by HPLIP @ christopher-IdeaPad-Z565-Main" failed: Local name collision W [25/May/2014:13:07:42 -0400] DNS-SD registration of "Automatically setup by HPLIP @ christopher-IdeaPad-Z565-Main" failed: Local name collision W [25/May/2014:13:07:42 -0400] DNS-SD registration of "Automatically setup by HPLIP @ christopher-IdeaPad-Z565-Main" failed: Local name collision W [25/May/2014:13:07:42 -0400] DNS-SD registration of "Automatically setup by HPLIP @ christopher-IdeaPad-Z565-Main" failed: Local name collision CurrentDesktop: Unity Date: Sun May 25 13:11:50 2014 InstallationDate: Installed on 2013-04-10 (409 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5) Lpstat: device for CLP-500: usb://Samsung/CLP-500?serial=2U61B1BX603212J. device for Officejet_4500_G510g-m: hp:/usb/Officejet_4500_G510g-m?serial=CN0A6F207P05CQ device for Officejet_4500_G510g-m_fax: hpfax:/usb/Officejet_4500_G510g-m?serial=CN0A6F207P05CQ MachineType: LENOVO 4311 Papersize: letter PpdFiles: Officejet_4500_G510g-m_fax: HP Fax hpcups CLP-500: Samsung CLP-500, 2.0.0 Officejet_4500_G510g-m: HP Officejet 4500 g510g-m, hpcups 3.14.3 ProcEnviron: LANGUAGE=en_CA:en PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_CA.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=6f183dc9-9025-4214-9c39-d514db59f494 ro quiet splash SourcePackage: hplip UpgradeStatus: Upgraded to trusty on 2014-03-06 (80 days ago) dmi.bios.date: 09/07/2010 dmi.bios.vendor: LENOVO dmi.bios.version: 36CN19WW(V2.05) dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: Guam dmi.board.vendor: LENOVO dmi.board.version: Base Board Version dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnLENOVO:bvr36CN19WW(V2.05):bd09/07/2010:svnLENOVO:pn4311:pvrIdeaPadZ565:rvnLENOVO:rnGuam:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.name: 4311 dmi.product.version: IdeaPad Z565 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1323040/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1323040] Re: 14.04 not supported
Is this still an issue? I am thinking about moving to 14.04 and this bug would keep me from doing so. Thanks, Oliver -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1323040 Title: 14.04 not supported Status in HPLIP: New Status in hplip package in Ubuntu: Confirmed Bug description: Ever since upgrading to Trusty, I cannot attach files to fax with hp- fax. I downloaded the diagnostic tool and it seems 14.04 isn't supported. This is a pretty big deal for a LTS release. I may not need to fax very often, but I don't much like printing a document and faxing in manually. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: hplip 3.14.3-0ubuntu3 ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9 Uname: Linux 3.13.0-24-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.14.1-0ubuntu3.2 Architecture: amd64 CupsErrorLog: W [25/May/2014:13:07:42 -0400] DNS-SD registration of "Automatically setup by HPLIP @ christopher-IdeaPad-Z565-Main" failed: Local name collision W [25/May/2014:13:07:42 -0400] DNS-SD registration of "Automatically setup by HPLIP @ christopher-IdeaPad-Z565-Main" failed: Local name collision W [25/May/2014:13:07:42 -0400] DNS-SD registration of "Automatically setup by HPLIP @ christopher-IdeaPad-Z565-Main" failed: Local name collision W [25/May/2014:13:07:42 -0400] DNS-SD registration of "Automatically setup by HPLIP @ christopher-IdeaPad-Z565-Main" failed: Local name collision CurrentDesktop: Unity Date: Sun May 25 13:11:50 2014 InstallationDate: Installed on 2013-04-10 (409 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5) Lpstat: device for CLP-500: usb://Samsung/CLP-500?serial=2U61B1BX603212J. device for Officejet_4500_G510g-m: hp:/usb/Officejet_4500_G510g-m?serial=CN0A6F207P05CQ device for Officejet_4500_G510g-m_fax: hpfax:/usb/Officejet_4500_G510g-m?serial=CN0A6F207P05CQ MachineType: LENOVO 4311 Papersize: letter PpdFiles: Officejet_4500_G510g-m_fax: HP Fax hpcups CLP-500: Samsung CLP-500, 2.0.0 Officejet_4500_G510g-m: HP Officejet 4500 g510g-m, hpcups 3.14.3 ProcEnviron: LANGUAGE=en_CA:en PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_CA.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=6f183dc9-9025-4214-9c39-d514db59f494 ro quiet splash SourcePackage: hplip UpgradeStatus: Upgraded to trusty on 2014-03-06 (80 days ago) dmi.bios.date: 09/07/2010 dmi.bios.vendor: LENOVO dmi.bios.version: 36CN19WW(V2.05) dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: Guam dmi.board.vendor: LENOVO dmi.board.version: Base Board Version dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnLENOVO:bvr36CN19WW(V2.05):bd09/07/2010:svnLENOVO:pn4311:pvrIdeaPadZ565:rvnLENOVO:rnGuam:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.name: 4311 dmi.product.version: IdeaPad Z565 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1323040/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1323040] Re: 14.04 not supported
Hi Christopher, Can you please try installing the latest HPLIP 3.15.6 ? You can download the auto-installer package hplip-3.15.6.run file from http://hplipopensource.com/hplip-web/gethplip.html and install it by running command 'sh hplip-3.15.6.run'. After the install, run command 'hp-setup' in terminal to configure the fax and print queue for the printer and run command 'hp-sendfax' to send the fax job. If you are still facing the issue, provide us 'hp-sendfax -ldebug' command output here. Thanks, Goutam -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1323040 Title: 14.04 not supported Status in HP Linux Imaging and Printing: New Status in hplip package in Ubuntu: Confirmed Bug description: Ever since upgrading to Trusty, I cannot attach files to fax with hp- fax. I downloaded the diagnostic tool and it seems 14.04 isn't supported. This is a pretty big deal for a LTS release. I may not need to fax very often, but I don't much like printing a document and faxing in manually. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: hplip 3.14.3-0ubuntu3 ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9 Uname: Linux 3.13.0-24-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.14.1-0ubuntu3.2 Architecture: amd64 CupsErrorLog: W [25/May/2014:13:07:42 -0400] DNS-SD registration of Automatically setup by HPLIP @ christopher-IdeaPad-Z565-Main failed: Local name collision W [25/May/2014:13:07:42 -0400] DNS-SD registration of Automatically setup by HPLIP @ christopher-IdeaPad-Z565-Main failed: Local name collision W [25/May/2014:13:07:42 -0400] DNS-SD registration of Automatically setup by HPLIP @ christopher-IdeaPad-Z565-Main failed: Local name collision W [25/May/2014:13:07:42 -0400] DNS-SD registration of Automatically setup by HPLIP @ christopher-IdeaPad-Z565-Main failed: Local name collision CurrentDesktop: Unity Date: Sun May 25 13:11:50 2014 InstallationDate: Installed on 2013-04-10 (409 days ago) InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Release amd64 (20121017.5) Lpstat: device for CLP-500: usb://Samsung/CLP-500?serial=2U61B1BX603212J. device for Officejet_4500_G510g-m: hp:/usb/Officejet_4500_G510g-m?serial=CN0A6F207P05CQ device for Officejet_4500_G510g-m_fax: hpfax:/usb/Officejet_4500_G510g-m?serial=CN0A6F207P05CQ MachineType: LENOVO 4311 Papersize: letter PpdFiles: Officejet_4500_G510g-m_fax: HP Fax hpcups CLP-500: Samsung CLP-500, 2.0.0 Officejet_4500_G510g-m: HP Officejet 4500 g510g-m, hpcups 3.14.3 ProcEnviron: LANGUAGE=en_CA:en PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_CA.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=6f183dc9-9025-4214-9c39-d514db59f494 ro quiet splash SourcePackage: hplip UpgradeStatus: Upgraded to trusty on 2014-03-06 (80 days ago) dmi.bios.date: 09/07/2010 dmi.bios.vendor: LENOVO dmi.bios.version: 36CN19WW(V2.05) dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: Guam dmi.board.vendor: LENOVO dmi.board.version: Base Board Version dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnLENOVO:bvr36CN19WW(V2.05):bd09/07/2010:svnLENOVO:pn4311:pvrIdeaPadZ565:rvnLENOVO:rnGuam:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.name: 4311 dmi.product.version: IdeaPad Z565 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1323040/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1323040] Re: 14.04 not supported
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: hplip (Ubuntu) Status: New = Confirmed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1323040 Title: 14.04 not supported Status in HP Linux Imaging and Printing: New Status in hplip package in Ubuntu: Confirmed Bug description: Ever since upgrading to Trusty, I cannot attach files to fax with hp- fax. I downloaded the diagnostic tool and it seems 14.04 isn't supported. This is a pretty big deal for a LTS release. I may not need to fax very often, but I don't much like printing a document and faxing in manually. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: hplip 3.14.3-0ubuntu3 ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9 Uname: Linux 3.13.0-24-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.14.1-0ubuntu3.2 Architecture: amd64 CupsErrorLog: W [25/May/2014:13:07:42 -0400] DNS-SD registration of Automatically setup by HPLIP @ christopher-IdeaPad-Z565-Main failed: Local name collision W [25/May/2014:13:07:42 -0400] DNS-SD registration of Automatically setup by HPLIP @ christopher-IdeaPad-Z565-Main failed: Local name collision W [25/May/2014:13:07:42 -0400] DNS-SD registration of Automatically setup by HPLIP @ christopher-IdeaPad-Z565-Main failed: Local name collision W [25/May/2014:13:07:42 -0400] DNS-SD registration of Automatically setup by HPLIP @ christopher-IdeaPad-Z565-Main failed: Local name collision CurrentDesktop: Unity Date: Sun May 25 13:11:50 2014 InstallationDate: Installed on 2013-04-10 (409 days ago) InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Release amd64 (20121017.5) Lpstat: device for CLP-500: usb://Samsung/CLP-500?serial=2U61B1BX603212J. device for Officejet_4500_G510g-m: hp:/usb/Officejet_4500_G510g-m?serial=CN0A6F207P05CQ device for Officejet_4500_G510g-m_fax: hpfax:/usb/Officejet_4500_G510g-m?serial=CN0A6F207P05CQ MachineType: LENOVO 4311 Papersize: letter PpdFiles: Officejet_4500_G510g-m_fax: HP Fax hpcups CLP-500: Samsung CLP-500, 2.0.0 Officejet_4500_G510g-m: HP Officejet 4500 g510g-m, hpcups 3.14.3 ProcEnviron: LANGUAGE=en_CA:en PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_CA.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=6f183dc9-9025-4214-9c39-d514db59f494 ro quiet splash SourcePackage: hplip UpgradeStatus: Upgraded to trusty on 2014-03-06 (80 days ago) dmi.bios.date: 09/07/2010 dmi.bios.vendor: LENOVO dmi.bios.version: 36CN19WW(V2.05) dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: Guam dmi.board.vendor: LENOVO dmi.board.version: Base Board Version dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnLENOVO:bvr36CN19WW(V2.05):bd09/07/2010:svnLENOVO:pn4311:pvrIdeaPadZ565:rvnLENOVO:rnGuam:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.name: 4311 dmi.product.version: IdeaPad Z565 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1323040/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1323040] Re: 14.04 not supported
I believe this is related to Bug #1320510. I performed a diagnosis which suggested several files needed installing. I continued to install the files, but still can't attach any files to a fax. The message that the OS is not supported is unchanged. I deal with a government agency mired in the 20th century and need to send faxes periodically. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1323040 Title: 14.04 not supported Status in “hplip” package in Ubuntu: New Bug description: Ever since upgrading to Trusty, I cannot attach files to fax with hp- fax. I downloaded the diagnostic tool and it seems 14.04 isn't supported. This is a pretty big deal for a LTS release. I may not need to fax very often, but I don't much like printing a document and faxing in manually. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: hplip 3.14.3-0ubuntu3 ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9 Uname: Linux 3.13.0-24-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.14.1-0ubuntu3.2 Architecture: amd64 CupsErrorLog: W [25/May/2014:13:07:42 -0400] DNS-SD registration of Automatically setup by HPLIP @ christopher-IdeaPad-Z565-Main failed: Local name collision W [25/May/2014:13:07:42 -0400] DNS-SD registration of Automatically setup by HPLIP @ christopher-IdeaPad-Z565-Main failed: Local name collision W [25/May/2014:13:07:42 -0400] DNS-SD registration of Automatically setup by HPLIP @ christopher-IdeaPad-Z565-Main failed: Local name collision W [25/May/2014:13:07:42 -0400] DNS-SD registration of Automatically setup by HPLIP @ christopher-IdeaPad-Z565-Main failed: Local name collision CurrentDesktop: Unity Date: Sun May 25 13:11:50 2014 InstallationDate: Installed on 2013-04-10 (409 days ago) InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Release amd64 (20121017.5) Lpstat: device for CLP-500: usb://Samsung/CLP-500?serial=2U61B1BX603212J. device for Officejet_4500_G510g-m: hp:/usb/Officejet_4500_G510g-m?serial=CN0A6F207P05CQ device for Officejet_4500_G510g-m_fax: hpfax:/usb/Officejet_4500_G510g-m?serial=CN0A6F207P05CQ MachineType: LENOVO 4311 Papersize: letter PpdFiles: Officejet_4500_G510g-m_fax: HP Fax hpcups CLP-500: Samsung CLP-500, 2.0.0 Officejet_4500_G510g-m: HP Officejet 4500 g510g-m, hpcups 3.14.3 ProcEnviron: LANGUAGE=en_CA:en PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_CA.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=6f183dc9-9025-4214-9c39-d514db59f494 ro quiet splash SourcePackage: hplip UpgradeStatus: Upgraded to trusty on 2014-03-06 (80 days ago) dmi.bios.date: 09/07/2010 dmi.bios.vendor: LENOVO dmi.bios.version: 36CN19WW(V2.05) dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: Guam dmi.board.vendor: LENOVO dmi.board.version: Base Board Version dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnLENOVO:bvr36CN19WW(V2.05):bd09/07/2010:svnLENOVO:pn4311:pvrIdeaPadZ565:rvnLENOVO:rnGuam:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.name: 4311 dmi.product.version: IdeaPad Z565 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1323040/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1323040] Re: 14.04 not supported
** Also affects: hplip Importance: Undecided Status: New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1323040 Title: 14.04 not supported Status in HP Linux Imaging and Printing: New Status in “hplip” package in Ubuntu: New Bug description: Ever since upgrading to Trusty, I cannot attach files to fax with hp- fax. I downloaded the diagnostic tool and it seems 14.04 isn't supported. This is a pretty big deal for a LTS release. I may not need to fax very often, but I don't much like printing a document and faxing in manually. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: hplip 3.14.3-0ubuntu3 ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9 Uname: Linux 3.13.0-24-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.14.1-0ubuntu3.2 Architecture: amd64 CupsErrorLog: W [25/May/2014:13:07:42 -0400] DNS-SD registration of Automatically setup by HPLIP @ christopher-IdeaPad-Z565-Main failed: Local name collision W [25/May/2014:13:07:42 -0400] DNS-SD registration of Automatically setup by HPLIP @ christopher-IdeaPad-Z565-Main failed: Local name collision W [25/May/2014:13:07:42 -0400] DNS-SD registration of Automatically setup by HPLIP @ christopher-IdeaPad-Z565-Main failed: Local name collision W [25/May/2014:13:07:42 -0400] DNS-SD registration of Automatically setup by HPLIP @ christopher-IdeaPad-Z565-Main failed: Local name collision CurrentDesktop: Unity Date: Sun May 25 13:11:50 2014 InstallationDate: Installed on 2013-04-10 (409 days ago) InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Release amd64 (20121017.5) Lpstat: device for CLP-500: usb://Samsung/CLP-500?serial=2U61B1BX603212J. device for Officejet_4500_G510g-m: hp:/usb/Officejet_4500_G510g-m?serial=CN0A6F207P05CQ device for Officejet_4500_G510g-m_fax: hpfax:/usb/Officejet_4500_G510g-m?serial=CN0A6F207P05CQ MachineType: LENOVO 4311 Papersize: letter PpdFiles: Officejet_4500_G510g-m_fax: HP Fax hpcups CLP-500: Samsung CLP-500, 2.0.0 Officejet_4500_G510g-m: HP Officejet 4500 g510g-m, hpcups 3.14.3 ProcEnviron: LANGUAGE=en_CA:en PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_CA.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=6f183dc9-9025-4214-9c39-d514db59f494 ro quiet splash SourcePackage: hplip UpgradeStatus: Upgraded to trusty on 2014-03-06 (80 days ago) dmi.bios.date: 09/07/2010 dmi.bios.vendor: LENOVO dmi.bios.version: 36CN19WW(V2.05) dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: Guam dmi.board.vendor: LENOVO dmi.board.version: Base Board Version dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnLENOVO:bvr36CN19WW(V2.05):bd09/07/2010:svnLENOVO:pn4311:pvrIdeaPadZ565:rvnLENOVO:rnGuam:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.name: 4311 dmi.product.version: IdeaPad Z565 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1323040/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
