[Desktop-packages] [Bug 1374714] Re: After my Ubuntu is started my USB mouse sometime doesn't work
[Expired for xorg (Ubuntu) because there has been no activity for 60 days.] ** Changed in: xorg (Ubuntu) Status: Incomplete = Expired -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1374714 Title: After my Ubuntu is started my USB mouse sometime doesn't work Status in xorg package in Ubuntu: Expired Bug description: Hi After my Ubuntu is started (already on the logging screen) my USB mouse sometime doesn't work at all and sometime it does work just as normal. In the case it doesn't work: - plug-out and plug-in the USB mouse doesn't help. I see that the lights from the mouse is short time turned on but after that the lights switches off. I seems for me as if the USB channel is not reacting correcly... - also other USB devices doesn't work In the case it does work: - complet normal functionality, never expirienced that when it work it stop to working during ubuntu is running. - other USB devices working as expected. My USB mouse is a ASUS Product M/N MOBKUL ASUS P/N 0K100-00020 PEGA P/N 0411-000J0AS S/N AUT1332001745 Branded with EPUBLIC OF GAMERS (R.O.G.) I don't believe that the mechanism of the mouse is from interesting for this bug report. I have Ubuntu 14.04.1 LTS Best Regards Werner btw I have created this bug report with the xdiagnose - Report an Xorg Bug and at the end the following error message GLib-CRITICAL **: g_slice_set_config: assertion 'sys_page_size == 0' failed is in the terminal window where I have start it. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8 ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6 Uname: Linux 3.13.0-36-generic x86_64 NonfreeKernelModules: nvidia .proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0' .proc.driver.nvidia.registry: Binary: .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 331.38 Wed Jan 8 19:32:30 PST 2014 GCC version: gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1) .proc.driver.nvidia.warnings.fbdev: Your system is not currently configured to drive a VGA console on the primary VGA device. The NVIDIA Linux graphics driver requires the use of a text-mode VGA console. Use of other console drivers including, but not limited to, vesafb, may result in corruption and stability problems, and is not supported. .tmp.unity.support.test.0: ApportVersion: 2.14.1-0ubuntu3.4 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,staticswitcher,workarounds,scale,expo,ezoom,dbus] CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true Date: Sat Sep 27 11:30:34 2014 DistUpgraded: 2014-05-22 21:29:07,402 DEBUG enabling apt cron job DistroCodename: trusty DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GK106M [GeForce GTX 770M] [10de:11e0] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. Device [1043:213e] InstallationDate: Installed on 2014-01-12 (257 days ago) InstallationMedia: Ubuntu 13.04 Raring Ringtail - Release amd64 (20130424) MachineType: ASUSTeK COMPUTER INC. G750JX ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic root=UUID=38e51521-23e2-4a85-8aad-b63484675685 ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to trusty on 2014-05-22 (127 days ago) dmi.bios.date: 08/19/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: G750JX.208 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: G750JX dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrG750JX.208:bd08/19/2013:svnASUSTeKCOMPUTERINC.:pnG750JX:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG750JX:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: G750JX dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.52-1 version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1 version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel:
[Desktop-packages] [Bug 1374714] Re: After my Ubuntu is started my USB mouse sometime doesn't work
Werner Garritsen, thank you for reporting this and helping make Ubuntu better. As per http://www.asus.com/Notebooks_Ultrabooks/ASUS_ROG_G750JX/HelpDesk_Download/ an update to your computer's buggy and outdated BIOS is available (209). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version sudo dmidecode -s bios-release-date For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report. Once the BIOS is updated, and the information above is provided, then please mark this report Status New. Thank you for your understanding. ** Tags added: bios-outdated-209 ** Changed in: xorg (Ubuntu) Importance: Undecided = Low ** Changed in: xorg (Ubuntu) Status: New = Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1374714 Title: After my Ubuntu is started my USB mouse sometime doesn't work Status in xorg package in Ubuntu: Incomplete Bug description: Hi After my Ubuntu is started (already on the logging screen) my USB mouse sometime doesn't work at all and sometime it does work just as normal. In the case it doesn't work: - plug-out and plug-in the USB mouse doesn't help. I see that the lights from the mouse is short time turned on but after that the lights switches off. I seems for me as if the USB channel is not reacting correcly... - also other USB devices doesn't work In the case it does work: - complet normal functionality, never expirienced that when it work it stop to working during ubuntu is running. - other USB devices working as expected. My USB mouse is a ASUS Product M/N MOBKUL ASUS P/N 0K100-00020 PEGA P/N 0411-000J0AS S/N AUT1332001745 Branded with EPUBLIC OF GAMERS (R.O.G.) I don't believe that the mechanism of the mouse is from interesting for this bug report. I have Ubuntu 14.04.1 LTS Best Regards Werner btw I have created this bug report with the xdiagnose - Report an Xorg Bug and at the end the following error message GLib-CRITICAL **: g_slice_set_config: assertion 'sys_page_size == 0' failed is in the terminal window where I have start it. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8 ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6 Uname: Linux 3.13.0-36-generic x86_64 NonfreeKernelModules: nvidia .proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0' .proc.driver.nvidia.registry: Binary: .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 331.38 Wed Jan 8 19:32:30 PST 2014 GCC version: gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1) .proc.driver.nvidia.warnings.fbdev: Your system is not currently configured to drive a VGA console on the primary VGA device. The NVIDIA Linux graphics driver requires the use of a text-mode VGA console. Use of other console drivers including, but not limited to, vesafb, may result in corruption and stability problems, and is not supported. .tmp.unity.support.test.0: ApportVersion: 2.14.1-0ubuntu3.4 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,staticswitcher,workarounds,scale,expo,ezoom,dbus] CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true Date: Sat Sep 27 11:30:34 2014 DistUpgraded: 2014-05-22 21:29:07,402 DEBUG enabling apt cron job DistroCodename: trusty DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GK106M [GeForce GTX 770M] [10de:11e0] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. Device [1043:213e] InstallationDate: Installed on 2014-01-12 (257 days ago) InstallationMedia: Ubuntu 13.04 Raring Ringtail - Release amd64 (20130424) MachineType: ASUSTeK COMPUTER INC. G750JX ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic root=UUID=38e51521-23e2-4a85-8aad-b63484675685 ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to trusty on 2014-05-22 (127 days ago) dmi.bios.date: 08/19/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: G750JX.208 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: G750JX dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10
[Desktop-packages] [Bug 1374714] Re: After my Ubuntu is started my USB mouse sometime doesn't work
** Attachment added: the Xorg.0.log https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1374714/+attachment/4217000/+files/Xorg.0.log ** Description changed: - Hi After my Ubuntu is started (already on the logging screen) my USB mouse - sometime doesn't work at alla and sometime it does work just as normal. + sometime doesn't work at all and sometime it does work just as normal. - In the case it doesn't work: + In the case it doesn't work: - plug-out and plug-in the USB mouse doesn't help. I see that the lights from the mouse is short time turned on but after that the lights switches off. I seems for me as if the USB channel is not reacting correcly... - also other USB devices doesn't work - In the case it does work: + In the case it does work: - complet normal functionality, never expirienced that when it work it stop to working during ubuntu is running. - other USB devices working as expected. My USB mouse is a ASUS Product M/N MOBKUL ASUS P/N 0K100-00020 PEGA P/N 0411-000J0AS S/N AUT1332001745 Branded with EPUBLIC OF GAMERS (R.O.G.) I don't believe that the mechanism of the mouse is from interesting for this bug report. I have Ubuntu 14.04.1 LTS Best Regards Werner - - btw I have created this bug report with the xdiagnose - Report an Xorg Bug and at the end the following error message GLib-CRITICAL **: g_slice_set_config: assertion 'sys_page_size == 0' failed is in the terminal window where I have start it. + btw I have created this bug report with the xdiagnose - Report an Xorg + Bug and at the end the following error message GLib-CRITICAL **: + g_slice_set_config: assertion 'sys_page_size == 0' failed is in the + terminal window where I have start it. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8 ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6 Uname: Linux 3.13.0-36-generic x86_64 NonfreeKernelModules: nvidia .proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0' .proc.driver.nvidia.registry: Binary: .proc.driver.nvidia.version: - NVRM version: NVIDIA UNIX x86_64 Kernel Module 331.38 Wed Jan 8 19:32:30 PST 2014 - GCC version: gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1) + NVRM version: NVIDIA UNIX x86_64 Kernel Module 331.38 Wed Jan 8 19:32:30 PST 2014 + GCC version: gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1) .proc.driver.nvidia.warnings.fbdev: - Your system is not currently configured to drive a VGA console - on the primary VGA device. The NVIDIA Linux graphics driver - requires the use of a text-mode VGA console. Use of other console - drivers including, but not limited to, vesafb, may result in - corruption and stability problems, and is not supported. + Your system is not currently configured to drive a VGA console + on the primary VGA device. The NVIDIA Linux graphics driver + requires the use of a text-mode VGA console. Use of other console + drivers including, but not limited to, vesafb, may result in + corruption and stability problems, and is not supported. .tmp.unity.support.test.0: - + ApportVersion: 2.14.1-0ubuntu3.4 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,staticswitcher,workarounds,scale,expo,ezoom,dbus] CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true Date: Sat Sep 27 11:30:34 2014 DistUpgraded: 2014-05-22 21:29:07,402 DEBUG enabling apt cron job DistroCodename: trusty DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: - NVIDIA Corporation GK106M [GeForce GTX 770M] [10de:11e0] (rev a1) (prog-if 00 [VGA controller]) -Subsystem: ASUSTeK Computer Inc. Device [1043:213e] + NVIDIA Corporation GK106M [GeForce GTX 770M] [10de:11e0] (rev a1) (prog-if 00 [VGA controller]) + Subsystem: ASUSTeK Computer Inc. Device [1043:213e] InstallationDate: Installed on 2014-01-12 (257 days ago) InstallationMedia: Ubuntu 13.04 Raring Ringtail - Release amd64 (20130424) MachineType: ASUSTeK COMPUTER INC. G750JX ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic root=UUID=38e51521-23e2-4a85-8aad-b63484675685 ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to trusty on 2014-05-22 (127 days ago) dmi.bios.date: 08/19/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: G750JX.208 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: G750JX dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias:
