[Desktop-packages] [Bug 1384303] Re: Cannot scan using Canon Lide 25 with simple-scan on 14.04. on USB 3.0, USB 2.0 works
Thank you for reporting this bug to Ubuntu. Ubuntu 16.04 (xenial) reached end-of-standard-support on April 29, 2021. Ubuntu 14.04 (trusty) reached end-of-standard-support on April 25, 2019. See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in. ** Changed in: sane-backends (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to simple-scan in Ubuntu. https://bugs.launchpad.net/bugs/1384303 Title: Cannot scan using Canon Lide 25 with simple-scan on 14.04. on USB 3.0, USB 2.0 works Status in sane-backends package in Ubuntu: Incomplete Status in simple-scan package in Ubuntu: Incomplete Status in Debian: Fix Released Bug description: I do a clean install UBuntu 14.04, but unable to scan via simple-scan with error "Failed to scan, unable to start scan". The scanner (Canon Lide 25) was detected properly on lsusb, and working fine via VirtualBox. Previously using Lubuntu 13.10, simple-scan able to scan perfectly. $ lsusb Bus 002 Device 002: ID 8087:8000 Intel Corp. Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 002: ID 8087:8008 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 002: ID 05e3:0612 Genesys Logic, Inc. Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 004: ID 0bda:8179 Realtek Semiconductor Corp. Bus 003 Device 005: ID 04a9:2220 Canon, Inc. CanoScan LIDE 25 Bus 003 Device 003: ID 05e3:0610 Genesys Logic, Inc. 4-port hub Bus 003 Device 002: ID 046d:c52e Logitech, Inc. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub lsb_release -rd Description: Ubuntu 14.04.1 LTS Release: 14.04 apt-cache policy simple-scan simple-scan: Installed: 3.12.1-0ubuntu1 Candidate: 3.12.1-0ubuntu1 Version table: *** 3.12.1-0ubuntu1 0 500 http://id.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages 100 /var/lib/dpkg/status 3.12.0-0ubuntu1 0 500 http://id.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: simple-scan 3.12.1-0ubuntu1 ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7 Uname: Linux 3.13.0-37-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.5 Architecture: amd64 CurrentDesktop: Unity Date: Wed Oct 22 22:18:36 2014 DriverPackageVersions: libsane 1.0.23-3ubuntu3.1 libsane-extras N/A hplip 3.14.3-0ubuntu3.2 hpoj N/A InstallationDate: Installed on 2014-08-29 (54 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M. ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic root=UUID=6ae128c4-d0aa-401f-8057-102dea6e8953 ro quiet splash vt.handoff=7 SourcePackage: simple-scan UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/04/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P2.00 dmi.board.name: H87M-ITX dmi.board.vendor: ASRock dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.00:bd07/04/2014:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnH87M-ITX:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1384303/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1384303] Re: Cannot scan using Canon Lide 25 with simple-scan on 14.04. on USB 3.0, USB 2.0 works
** Also affects: sane-backends (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to sane-backends in Ubuntu. https://bugs.launchpad.net/bugs/1384303 Title: Cannot scan using Canon Lide 25 with simple-scan on 14.04. on USB 3.0, USB 2.0 works Status in sane-backends package in Ubuntu: New Status in simple-scan package in Ubuntu: Incomplete Status in Debian: Fix Released Bug description: I do a clean install UBuntu 14.04, but unable to scan via simple-scan with error "Failed to scan, unable to start scan". The scanner (Canon Lide 25) was detected properly on lsusb, and working fine via VirtualBox. Previously using Lubuntu 13.10, simple-scan able to scan perfectly. $ lsusb Bus 002 Device 002: ID 8087:8000 Intel Corp. Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 002: ID 8087:8008 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 002: ID 05e3:0612 Genesys Logic, Inc. Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 004: ID 0bda:8179 Realtek Semiconductor Corp. Bus 003 Device 005: ID 04a9:2220 Canon, Inc. CanoScan LIDE 25 Bus 003 Device 003: ID 05e3:0610 Genesys Logic, Inc. 4-port hub Bus 003 Device 002: ID 046d:c52e Logitech, Inc. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub lsb_release -rd Description: Ubuntu 14.04.1 LTS Release: 14.04 apt-cache policy simple-scan simple-scan: Installed: 3.12.1-0ubuntu1 Candidate: 3.12.1-0ubuntu1 Version table: *** 3.12.1-0ubuntu1 0 500 http://id.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages 100 /var/lib/dpkg/status 3.12.0-0ubuntu1 0 500 http://id.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: simple-scan 3.12.1-0ubuntu1 ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7 Uname: Linux 3.13.0-37-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.5 Architecture: amd64 CurrentDesktop: Unity Date: Wed Oct 22 22:18:36 2014 DriverPackageVersions: libsane 1.0.23-3ubuntu3.1 libsane-extras N/A hplip 3.14.3-0ubuntu3.2 hpoj N/A InstallationDate: Installed on 2014-08-29 (54 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M. ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic root=UUID=6ae128c4-d0aa-401f-8057-102dea6e8953 ro quiet splash vt.handoff=7 SourcePackage: simple-scan UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/04/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P2.00 dmi.board.name: H87M-ITX dmi.board.vendor: ASRock dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.00:bd07/04/2014:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnH87M-ITX:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1384303/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1384303] Re: Cannot scan using Canon Lide 25 with simple-scan on 14.04. on USB 3.0, USB 2.0 works
I'm not sure that everyone in this ticket is seeing the same problem. I for one do not have USB 3.0 ports. sane-find-scanner sees the scanner, but scanimage -L does not in trusty. I tested a Xenial live CD now and the scanner worked (even if producing terribly-looking images with simple-scan). -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to simple-scan in Ubuntu. https://bugs.launchpad.net/bugs/1384303 Title: Cannot scan using Canon Lide 25 with simple-scan on 14.04. on USB 3.0, USB 2.0 works Status in simple-scan package in Ubuntu: Incomplete Status in Debian: Fix Released Bug description: I do a clean install UBuntu 14.04, but unable to scan via simple-scan with error "Failed to scan, unable to start scan". The scanner (Canon Lide 25) was detected properly on lsusb, and working fine via VirtualBox. Previously using Lubuntu 13.10, simple-scan able to scan perfectly. $ lsusb Bus 002 Device 002: ID 8087:8000 Intel Corp. Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 002: ID 8087:8008 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 002: ID 05e3:0612 Genesys Logic, Inc. Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 004: ID 0bda:8179 Realtek Semiconductor Corp. Bus 003 Device 005: ID 04a9:2220 Canon, Inc. CanoScan LIDE 25 Bus 003 Device 003: ID 05e3:0610 Genesys Logic, Inc. 4-port hub Bus 003 Device 002: ID 046d:c52e Logitech, Inc. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub lsb_release -rd Description: Ubuntu 14.04.1 LTS Release: 14.04 apt-cache policy simple-scan simple-scan: Installed: 3.12.1-0ubuntu1 Candidate: 3.12.1-0ubuntu1 Version table: *** 3.12.1-0ubuntu1 0 500 http://id.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages 100 /var/lib/dpkg/status 3.12.0-0ubuntu1 0 500 http://id.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: simple-scan 3.12.1-0ubuntu1 ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7 Uname: Linux 3.13.0-37-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.5 Architecture: amd64 CurrentDesktop: Unity Date: Wed Oct 22 22:18:36 2014 DriverPackageVersions: libsane 1.0.23-3ubuntu3.1 libsane-extras N/A hplip 3.14.3-0ubuntu3.2 hpoj N/A InstallationDate: Installed on 2014-08-29 (54 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M. ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic root=UUID=6ae128c4-d0aa-401f-8057-102dea6e8953 ro quiet splash vt.handoff=7 SourcePackage: simple-scan UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/04/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P2.00 dmi.board.name: H87M-ITX dmi.board.vendor: ASRock dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.00:bd07/04/2014:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnH87M-ITX:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1384303/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1384303] Re: Cannot scan using Canon Lide 25 with simple-scan on 14.04. on USB 3.0, USB 2.0 works
I should have said that it's the same version for libsane. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to simple-scan in Ubuntu. https://bugs.launchpad.net/bugs/1384303 Title: Cannot scan using Canon Lide 25 with simple-scan on 14.04. on USB 3.0, USB 2.0 works Status in simple-scan package in Ubuntu: Incomplete Status in Debian: Fix Released Bug description: I do a clean install UBuntu 14.04, but unable to scan via simple-scan with error "Failed to scan, unable to start scan". The scanner (Canon Lide 25) was detected properly on lsusb, and working fine via VirtualBox. Previously using Lubuntu 13.10, simple-scan able to scan perfectly. $ lsusb Bus 002 Device 002: ID 8087:8000 Intel Corp. Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 002: ID 8087:8008 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 002: ID 05e3:0612 Genesys Logic, Inc. Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 004: ID 0bda:8179 Realtek Semiconductor Corp. Bus 003 Device 005: ID 04a9:2220 Canon, Inc. CanoScan LIDE 25 Bus 003 Device 003: ID 05e3:0610 Genesys Logic, Inc. 4-port hub Bus 003 Device 002: ID 046d:c52e Logitech, Inc. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub lsb_release -rd Description: Ubuntu 14.04.1 LTS Release: 14.04 apt-cache policy simple-scan simple-scan: Installed: 3.12.1-0ubuntu1 Candidate: 3.12.1-0ubuntu1 Version table: *** 3.12.1-0ubuntu1 0 500 http://id.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages 100 /var/lib/dpkg/status 3.12.0-0ubuntu1 0 500 http://id.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: simple-scan 3.12.1-0ubuntu1 ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7 Uname: Linux 3.13.0-37-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.5 Architecture: amd64 CurrentDesktop: Unity Date: Wed Oct 22 22:18:36 2014 DriverPackageVersions: libsane 1.0.23-3ubuntu3.1 libsane-extras N/A hplip 3.14.3-0ubuntu3.2 hpoj N/A InstallationDate: Installed on 2014-08-29 (54 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M. ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic root=UUID=6ae128c4-d0aa-401f-8057-102dea6e8953 ro quiet splash vt.handoff=7 SourcePackage: simple-scan UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/04/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P2.00 dmi.board.name: H87M-ITX dmi.board.vendor: ASRock dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.00:bd07/04/2014:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnH87M-ITX:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1384303/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1384303] Re: Cannot scan using Canon Lide 25 with simple-scan on 14.04. on USB 3.0, USB 2.0 works
Not fixed in sane-utils version 1.0.25+git20150528-1ubuntu2, assuming that that is the package for sane-backends. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to simple-scan in Ubuntu. https://bugs.launchpad.net/bugs/1384303 Title: Cannot scan using Canon Lide 25 with simple-scan on 14.04. on USB 3.0, USB 2.0 works Status in simple-scan package in Ubuntu: Incomplete Status in Debian: Fix Released Bug description: I do a clean install UBuntu 14.04, but unable to scan via simple-scan with error "Failed to scan, unable to start scan". The scanner (Canon Lide 25) was detected properly on lsusb, and working fine via VirtualBox. Previously using Lubuntu 13.10, simple-scan able to scan perfectly. $ lsusb Bus 002 Device 002: ID 8087:8000 Intel Corp. Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 002: ID 8087:8008 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 002: ID 05e3:0612 Genesys Logic, Inc. Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 004: ID 0bda:8179 Realtek Semiconductor Corp. Bus 003 Device 005: ID 04a9:2220 Canon, Inc. CanoScan LIDE 25 Bus 003 Device 003: ID 05e3:0610 Genesys Logic, Inc. 4-port hub Bus 003 Device 002: ID 046d:c52e Logitech, Inc. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub lsb_release -rd Description: Ubuntu 14.04.1 LTS Release: 14.04 apt-cache policy simple-scan simple-scan: Installed: 3.12.1-0ubuntu1 Candidate: 3.12.1-0ubuntu1 Version table: *** 3.12.1-0ubuntu1 0 500 http://id.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages 100 /var/lib/dpkg/status 3.12.0-0ubuntu1 0 500 http://id.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: simple-scan 3.12.1-0ubuntu1 ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7 Uname: Linux 3.13.0-37-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.5 Architecture: amd64 CurrentDesktop: Unity Date: Wed Oct 22 22:18:36 2014 DriverPackageVersions: libsane 1.0.23-3ubuntu3.1 libsane-extras N/A hplip 3.14.3-0ubuntu3.2 hpoj N/A InstallationDate: Installed on 2014-08-29 (54 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M. ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic root=UUID=6ae128c4-d0aa-401f-8057-102dea6e8953 ro quiet splash vt.handoff=7 SourcePackage: simple-scan UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/04/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P2.00 dmi.board.name: H87M-ITX dmi.board.vendor: ASRock dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.00:bd07/04/2014:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnH87M-ITX:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1384303/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1384303] Re: Cannot scan using Canon Lide 25 with simple-scan on 14.04. on USB 3.0, USB 2.0 works
** Changed in: debian Status: Unknown => Fix Released -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to simple-scan in Ubuntu. https://bugs.launchpad.net/bugs/1384303 Title: Cannot scan using Canon Lide 25 with simple-scan on 14.04. on USB 3.0, USB 2.0 works Status in simple-scan package in Ubuntu: Incomplete Status in Debian: Fix Released Bug description: I do a clean install UBuntu 14.04, but unable to scan via simple-scan with error "Failed to scan, unable to start scan". The scanner (Canon Lide 25) was detected properly on lsusb, and working fine via VirtualBox. Previously using Lubuntu 13.10, simple-scan able to scan perfectly. $ lsusb Bus 002 Device 002: ID 8087:8000 Intel Corp. Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 002: ID 8087:8008 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 002: ID 05e3:0612 Genesys Logic, Inc. Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 004: ID 0bda:8179 Realtek Semiconductor Corp. Bus 003 Device 005: ID 04a9:2220 Canon, Inc. CanoScan LIDE 25 Bus 003 Device 003: ID 05e3:0610 Genesys Logic, Inc. 4-port hub Bus 003 Device 002: ID 046d:c52e Logitech, Inc. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub lsb_release -rd Description: Ubuntu 14.04.1 LTS Release: 14.04 apt-cache policy simple-scan simple-scan: Installed: 3.12.1-0ubuntu1 Candidate: 3.12.1-0ubuntu1 Version table: *** 3.12.1-0ubuntu1 0 500 http://id.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages 100 /var/lib/dpkg/status 3.12.0-0ubuntu1 0 500 http://id.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: simple-scan 3.12.1-0ubuntu1 ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7 Uname: Linux 3.13.0-37-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.5 Architecture: amd64 CurrentDesktop: Unity Date: Wed Oct 22 22:18:36 2014 DriverPackageVersions: libsane 1.0.23-3ubuntu3.1 libsane-extras N/A hplip 3.14.3-0ubuntu3.2 hpoj N/A InstallationDate: Installed on 2014-08-29 (54 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M. ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic root=UUID=6ae128c4-d0aa-401f-8057-102dea6e8953 ro quiet splash vt.handoff=7 SourcePackage: simple-scan UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/04/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P2.00 dmi.board.name: H87M-ITX dmi.board.vendor: ASRock dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.00:bd07/04/2014:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnH87M-ITX:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1384303/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1384303] Re: Cannot scan using Canon Lide 25 with simple-scan on 14.04. on USB 3.0, USB 2.0 works
This is most likely not a bug in simple-scan but in sane-utils. Debian knows about ticket 774333 and claims the issue was fixed in sane- backends/1.0.25+git20150102-1. ** Bug watch added: Debian Bug tracker #774333 http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=774333 ** Also affects: debian via http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=774333 Importance: Unknown Status: Unknown -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to simple-scan in Ubuntu. https://bugs.launchpad.net/bugs/1384303 Title: Cannot scan using Canon Lide 25 with simple-scan on 14.04. on USB 3.0, USB 2.0 works Status in simple-scan package in Ubuntu: Incomplete Status in Debian: Unknown Bug description: I do a clean install UBuntu 14.04, but unable to scan via simple-scan with error "Failed to scan, unable to start scan". The scanner (Canon Lide 25) was detected properly on lsusb, and working fine via VirtualBox. Previously using Lubuntu 13.10, simple-scan able to scan perfectly. $ lsusb Bus 002 Device 002: ID 8087:8000 Intel Corp. Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 002: ID 8087:8008 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 002: ID 05e3:0612 Genesys Logic, Inc. Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 004: ID 0bda:8179 Realtek Semiconductor Corp. Bus 003 Device 005: ID 04a9:2220 Canon, Inc. CanoScan LIDE 25 Bus 003 Device 003: ID 05e3:0610 Genesys Logic, Inc. 4-port hub Bus 003 Device 002: ID 046d:c52e Logitech, Inc. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub lsb_release -rd Description: Ubuntu 14.04.1 LTS Release: 14.04 apt-cache policy simple-scan simple-scan: Installed: 3.12.1-0ubuntu1 Candidate: 3.12.1-0ubuntu1 Version table: *** 3.12.1-0ubuntu1 0 500 http://id.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages 100 /var/lib/dpkg/status 3.12.0-0ubuntu1 0 500 http://id.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: simple-scan 3.12.1-0ubuntu1 ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7 Uname: Linux 3.13.0-37-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.5 Architecture: amd64 CurrentDesktop: Unity Date: Wed Oct 22 22:18:36 2014 DriverPackageVersions: libsane 1.0.23-3ubuntu3.1 libsane-extras N/A hplip 3.14.3-0ubuntu3.2 hpoj N/A InstallationDate: Installed on 2014-08-29 (54 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M. ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic root=UUID=6ae128c4-d0aa-401f-8057-102dea6e8953 ro quiet splash vt.handoff=7 SourcePackage: simple-scan UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/04/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P2.00 dmi.board.name: H87M-ITX dmi.board.vendor: ASRock dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.00:bd07/04/2014:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnH87M-ITX:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1384303/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1384303] Re: Cannot scan using Canon Lide 25 with simple-scan on 14.04. on USB 3.0, USB 2.0 works
** Summary changed: - Cannot scan using Canon Lide 25 with simple-scan on 14.04. + Cannot scan using Canon Lide 25 with simple-scan on 14.04. on USB 3.0, USB 2.0 works -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to simple-scan in Ubuntu. https://bugs.launchpad.net/bugs/1384303 Title: Cannot scan using Canon Lide 25 with simple-scan on 14.04. on USB 3.0, USB 2.0 works Status in simple-scan package in Ubuntu: Incomplete Status in Debian: Unknown Bug description: I do a clean install UBuntu 14.04, but unable to scan via simple-scan with error "Failed to scan, unable to start scan". The scanner (Canon Lide 25) was detected properly on lsusb, and working fine via VirtualBox. Previously using Lubuntu 13.10, simple-scan able to scan perfectly. $ lsusb Bus 002 Device 002: ID 8087:8000 Intel Corp. Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 002: ID 8087:8008 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 002: ID 05e3:0612 Genesys Logic, Inc. Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 004: ID 0bda:8179 Realtek Semiconductor Corp. Bus 003 Device 005: ID 04a9:2220 Canon, Inc. CanoScan LIDE 25 Bus 003 Device 003: ID 05e3:0610 Genesys Logic, Inc. 4-port hub Bus 003 Device 002: ID 046d:c52e Logitech, Inc. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub lsb_release -rd Description: Ubuntu 14.04.1 LTS Release: 14.04 apt-cache policy simple-scan simple-scan: Installed: 3.12.1-0ubuntu1 Candidate: 3.12.1-0ubuntu1 Version table: *** 3.12.1-0ubuntu1 0 500 http://id.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages 100 /var/lib/dpkg/status 3.12.0-0ubuntu1 0 500 http://id.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: simple-scan 3.12.1-0ubuntu1 ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7 Uname: Linux 3.13.0-37-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.5 Architecture: amd64 CurrentDesktop: Unity Date: Wed Oct 22 22:18:36 2014 DriverPackageVersions: libsane 1.0.23-3ubuntu3.1 libsane-extras N/A hplip 3.14.3-0ubuntu3.2 hpoj N/A InstallationDate: Installed on 2014-08-29 (54 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M. ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic root=UUID=6ae128c4-d0aa-401f-8057-102dea6e8953 ro quiet splash vt.handoff=7 SourcePackage: simple-scan UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/04/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P2.00 dmi.board.name: H87M-ITX dmi.board.vendor: ASRock dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.00:bd07/04/2014:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnH87M-ITX:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1384303/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1384303] Re: Cannot scan using Canon Lide 25 with simple-scan on 14.04.
Correction: 2 lines added to /etc/sane.d/plustek.conf were: [usb] 0x04a9 0x2220 device /dev/usbscanner BTW the sane project shows the scanner as supported: CanoScan LiDE25 USB 0x04a9/0x2220 Goodplustek (0.52) sane-plustek -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to simple-scan in Ubuntu. https://bugs.launchpad.net/bugs/1384303 Title: Cannot scan using Canon Lide 25 with simple-scan on 14.04. Status in simple-scan package in Ubuntu: Incomplete Bug description: I do a clean install UBuntu 14.04, but unable to scan via simple-scan with error "Failed to scan, unable to start scan". The scanner (Canon Lide 25) was detected properly on lsusb, and working fine via VirtualBox. Previously using Lubuntu 13.10, simple-scan able to scan perfectly. $ lsusb Bus 002 Device 002: ID 8087:8000 Intel Corp. Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 002: ID 8087:8008 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 002: ID 05e3:0612 Genesys Logic, Inc. Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 004: ID 0bda:8179 Realtek Semiconductor Corp. Bus 003 Device 005: ID 04a9:2220 Canon, Inc. CanoScan LIDE 25 Bus 003 Device 003: ID 05e3:0610 Genesys Logic, Inc. 4-port hub Bus 003 Device 002: ID 046d:c52e Logitech, Inc. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub lsb_release -rd Description: Ubuntu 14.04.1 LTS Release: 14.04 apt-cache policy simple-scan simple-scan: Installed: 3.12.1-0ubuntu1 Candidate: 3.12.1-0ubuntu1 Version table: *** 3.12.1-0ubuntu1 0 500 http://id.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages 100 /var/lib/dpkg/status 3.12.0-0ubuntu1 0 500 http://id.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: simple-scan 3.12.1-0ubuntu1 ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7 Uname: Linux 3.13.0-37-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.5 Architecture: amd64 CurrentDesktop: Unity Date: Wed Oct 22 22:18:36 2014 DriverPackageVersions: libsane 1.0.23-3ubuntu3.1 libsane-extras N/A hplip 3.14.3-0ubuntu3.2 hpoj N/A InstallationDate: Installed on 2014-08-29 (54 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M. ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic root=UUID=6ae128c4-d0aa-401f-8057-102dea6e8953 ro quiet splash vt.handoff=7 SourcePackage: simple-scan UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/04/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P2.00 dmi.board.name: H87M-ITX dmi.board.vendor: ASRock dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.00:bd07/04/2014:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnH87M-ITX:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1384303/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1384303] Re: Cannot scan using Canon Lide 25 with simple-scan on 14.04.
I'm not going to install another version of Ubuntu to test if the bug is fixed. Bug still not fixed on 16.04: on 2 computers, one upgraded and one fresh install. lsusb sees scanner: Bus 001 Device 002: ID 04a9:2220 Canon, Inc. CanoScan LIDE 25 "sudo sane-find-scanner" sees scanner: found USB scanner (vendor=0x04a9, product=0x2220) at libusb:001:002 "sudo scanimage -L" sometimes sees scanner: device `plustek:libusb:001:006' is a Canon CanoScan LiDE25 flatbed scanner I have tried amending plustek.conf in /etc/sane.d by adding the 2 lines: [usb] 0x04a9 0x2220 device and /dev/usbscanner -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to simple-scan in Ubuntu. https://bugs.launchpad.net/bugs/1384303 Title: Cannot scan using Canon Lide 25 with simple-scan on 14.04. Status in simple-scan package in Ubuntu: Incomplete Bug description: I do a clean install UBuntu 14.04, but unable to scan via simple-scan with error "Failed to scan, unable to start scan". The scanner (Canon Lide 25) was detected properly on lsusb, and working fine via VirtualBox. Previously using Lubuntu 13.10, simple-scan able to scan perfectly. $ lsusb Bus 002 Device 002: ID 8087:8000 Intel Corp. Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 002: ID 8087:8008 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 002: ID 05e3:0612 Genesys Logic, Inc. Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 004: ID 0bda:8179 Realtek Semiconductor Corp. Bus 003 Device 005: ID 04a9:2220 Canon, Inc. CanoScan LIDE 25 Bus 003 Device 003: ID 05e3:0610 Genesys Logic, Inc. 4-port hub Bus 003 Device 002: ID 046d:c52e Logitech, Inc. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub lsb_release -rd Description: Ubuntu 14.04.1 LTS Release: 14.04 apt-cache policy simple-scan simple-scan: Installed: 3.12.1-0ubuntu1 Candidate: 3.12.1-0ubuntu1 Version table: *** 3.12.1-0ubuntu1 0 500 http://id.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages 100 /var/lib/dpkg/status 3.12.0-0ubuntu1 0 500 http://id.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: simple-scan 3.12.1-0ubuntu1 ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7 Uname: Linux 3.13.0-37-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.5 Architecture: amd64 CurrentDesktop: Unity Date: Wed Oct 22 22:18:36 2014 DriverPackageVersions: libsane 1.0.23-3ubuntu3.1 libsane-extras N/A hplip 3.14.3-0ubuntu3.2 hpoj N/A InstallationDate: Installed on 2014-08-29 (54 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M. ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic root=UUID=6ae128c4-d0aa-401f-8057-102dea6e8953 ro quiet splash vt.handoff=7 SourcePackage: simple-scan UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/04/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P2.00 dmi.board.name: H87M-ITX dmi.board.vendor: ASRock dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.00:bd07/04/2014:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnH87M-ITX:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1384303/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1384303] Re: Cannot scan using Canon Lide 25 with simple-scan on 14.04.
Ferdinand, thank you for reporting this and helping make Ubuntu better. To see if this is already resolved, could you please test http://cdimage.ubuntu.com/daily-live/current/ and advise to the results? ** Tags added: bios-outdated-2.40 ** Changed in: simple-scan (Ubuntu) Importance: Undecided => Low ** Changed in: simple-scan (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to simple-scan in Ubuntu. https://bugs.launchpad.net/bugs/1384303 Title: Cannot scan using Canon Lide 25 with simple-scan on 14.04. Status in simple-scan package in Ubuntu: Incomplete Bug description: I do a clean install UBuntu 14.04, but unable to scan via simple-scan with error "Failed to scan, unable to start scan". The scanner (Canon Lide 25) was detected properly on lsusb, and working fine via VirtualBox. Previously using Lubuntu 13.10, simple-scan able to scan perfectly. $ lsusb Bus 002 Device 002: ID 8087:8000 Intel Corp. Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 002: ID 8087:8008 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 002: ID 05e3:0612 Genesys Logic, Inc. Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 004: ID 0bda:8179 Realtek Semiconductor Corp. Bus 003 Device 005: ID 04a9:2220 Canon, Inc. CanoScan LIDE 25 Bus 003 Device 003: ID 05e3:0610 Genesys Logic, Inc. 4-port hub Bus 003 Device 002: ID 046d:c52e Logitech, Inc. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub lsb_release -rd Description: Ubuntu 14.04.1 LTS Release: 14.04 apt-cache policy simple-scan simple-scan: Installed: 3.12.1-0ubuntu1 Candidate: 3.12.1-0ubuntu1 Version table: *** 3.12.1-0ubuntu1 0 500 http://id.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages 100 /var/lib/dpkg/status 3.12.0-0ubuntu1 0 500 http://id.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: simple-scan 3.12.1-0ubuntu1 ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7 Uname: Linux 3.13.0-37-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.5 Architecture: amd64 CurrentDesktop: Unity Date: Wed Oct 22 22:18:36 2014 DriverPackageVersions: libsane 1.0.23-3ubuntu3.1 libsane-extras N/A hplip 3.14.3-0ubuntu3.2 hpoj N/A InstallationDate: Installed on 2014-08-29 (54 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M. ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic root=UUID=6ae128c4-d0aa-401f-8057-102dea6e8953 ro quiet splash vt.handoff=7 SourcePackage: simple-scan UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/04/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P2.00 dmi.board.name: H87M-ITX dmi.board.vendor: ASRock dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.00:bd07/04/2014:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnH87M-ITX:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1384303/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1384303] Re: Cannot scan using Canon Lide 25 with simple-scan on 14.04.
This is a regression bug as noth Simple Scan & Xsane used to work with my Canon Lide 25 scanner. Scanner not recognised by xsane even though using USB2. root@Desktop:/home/john# lsusb Bus 002 Device 004: ID 04a9:2220 Canon, Inc. CanoScan LIDE 25 root@Desktop:/home/john# lsb_release -rd Description:Ubuntu 14.04.4 LTS Release:14.04 root@Desktop:/home/john# apt-cache policy xsane xsane: Installed: 0.998-5ubuntu1 Candidate: 0.998-5ubuntu1 Version table: *** 0.998-5ubuntu1 0 500 http://gb.archive.ubuntu.com/ubuntu/ trusty/universe amd64 Packages 100 /var/lib/dpkg/status root@Desktop:/home/john# apt-cache policy simple-scan simple-scan: Installed: 3.12.3-0ubuntu1 Candidate: 3.12.3-0ubuntu1 Version table: *** 3.12.3-0ubuntu1 0 500 http://gb.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages 100 /var/lib/dpkg/status 3.12.0-0ubuntu1 0 500 http://gb.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages Simple scan doesn't even recognise my HP2540 printer/scanner even though xsane does. PS my user is in the Scanner group -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to simple-scan in Ubuntu. https://bugs.launchpad.net/bugs/1384303 Title: Cannot scan using Canon Lide 25 with simple-scan on 14.04. Status in simple-scan package in Ubuntu: Confirmed Bug description: I do a clean install UBuntu 14.04, but unable to scan via simple-scan with error "Failed to scan, unable to start scan". The scanner (Canon Lide 25) was detected properly on lsusb, and working fine via VirtualBox. Previously using Lubuntu 13.10, simple-scan able to scan perfectly. $ lsusb Bus 002 Device 002: ID 8087:8000 Intel Corp. Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 002: ID 8087:8008 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 002: ID 05e3:0612 Genesys Logic, Inc. Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 004: ID 0bda:8179 Realtek Semiconductor Corp. Bus 003 Device 005: ID 04a9:2220 Canon, Inc. CanoScan LIDE 25 Bus 003 Device 003: ID 05e3:0610 Genesys Logic, Inc. 4-port hub Bus 003 Device 002: ID 046d:c52e Logitech, Inc. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub lsb_release -rd Description: Ubuntu 14.04.1 LTS Release: 14.04 apt-cache policy simple-scan simple-scan: Installed: 3.12.1-0ubuntu1 Candidate: 3.12.1-0ubuntu1 Version table: *** 3.12.1-0ubuntu1 0 500 http://id.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages 100 /var/lib/dpkg/status 3.12.0-0ubuntu1 0 500 http://id.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: simple-scan 3.12.1-0ubuntu1 ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7 Uname: Linux 3.13.0-37-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.5 Architecture: amd64 CurrentDesktop: Unity Date: Wed Oct 22 22:18:36 2014 DriverPackageVersions: libsane 1.0.23-3ubuntu3.1 libsane-extras N/A hplip 3.14.3-0ubuntu3.2 hpoj N/A InstallationDate: Installed on 2014-08-29 (54 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M. ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic root=UUID=6ae128c4-d0aa-401f-8057-102dea6e8953 ro quiet splash vt.handoff=7 SourcePackage: simple-scan UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/04/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P2.00 dmi.board.name: H87M-ITX dmi.board.vendor: ASRock dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.00:bd07/04/2014:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnH87M-ITX:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1384303/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1384303] Re: Cannot scan using Canon Lide 25 with simple-scan on 14.04.
Same problem as Ferdinand, scanner not recognised by xsane when on USB 3 port (but seen by lsusb) but worked when put on USB 2. One USB3: $ lsusb Bus 009 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 010: ID 22b8:2e82 Motorola PCS Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 006 Device 002: ID 046d:c00e Logitech, Inc. M-BJ58/M-BJ69 Optical Wheel Mouse Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 04a9:2220 Canon, Inc. CanoScan LIDE 25 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub On USB2: $ lsusb Bus 009 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 010: ID 22b8:2e82 Motorola PCS Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 006 Device 002: ID 046d:c00e Logitech, Inc. M-BJ58/M-BJ69 Optical Wheel Mouse Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 005 Device 002: ID 04a9:2220 Canon, Inc. CanoScan LIDE 25 Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub $ lsb_release -rd Description:Ubuntu 14.04.4 LTS Release:14.04 $ apt-cache policy simple-scan simple-scan: Installed: 3.12.3-0ubuntu1 Candidate: 3.12.3-0ubuntu1 Version table: *** 3.12.3-0ubuntu1 0 500 http://gb.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages 100 /var/lib/dpkg/status 3.12.0-0ubuntu1 0 500 http://gb.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages I expect that USB 2/3 should be transparent to any application, more so when the peripheral is going to operate in USB2 in both cases. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to simple-scan in Ubuntu. https://bugs.launchpad.net/bugs/1384303 Title: Cannot scan using Canon Lide 25 with simple-scan on 14.04. Status in simple-scan package in Ubuntu: Confirmed Bug description: I do a clean install UBuntu 14.04, but unable to scan via simple-scan with error "Failed to scan, unable to start scan". The scanner (Canon Lide 25) was detected properly on lsusb, and working fine via VirtualBox. Previously using Lubuntu 13.10, simple-scan able to scan perfectly. $ lsusb Bus 002 Device 002: ID 8087:8000 Intel Corp. Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 002: ID 8087:8008 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 002: ID 05e3:0612 Genesys Logic, Inc. Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 004: ID 0bda:8179 Realtek Semiconductor Corp. Bus 003 Device 005: ID 04a9:2220 Canon, Inc. CanoScan LIDE 25 Bus 003 Device 003: ID 05e3:0610 Genesys Logic, Inc. 4-port hub Bus 003 Device 002: ID 046d:c52e Logitech, Inc. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub lsb_release -rd Description: Ubuntu 14.04.1 LTS Release: 14.04 apt-cache policy simple-scan simple-scan: Installed: 3.12.1-0ubuntu1 Candidate: 3.12.1-0ubuntu1 Version table: *** 3.12.1-0ubuntu1 0 500 http://id.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages 100 /var/lib/dpkg/status 3.12.0-0ubuntu1 0 500 http://id.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: simple-scan 3.12.1-0ubuntu1 ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7 Uname: Linux 3.13.0-37-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.5 Architecture: amd64 CurrentDesktop: Unity Date: Wed Oct 22 22:18:36 2014 DriverPackageVersions: libsane 1.0.23-3ubuntu3.1 libsane-extras N/A hplip 3.14.3-0ubuntu3.2 hpoj N/A InstallationDate: Installed on 2014-08-29 (54 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M. ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic root=UUID=6ae128c4-d0aa-401f-8057-102dea6e8953 ro quiet splash vt.handoff=7 SourcePackage: simple-scan UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/04/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P2.00 dmi.board.name: H87M-ITX dmi.board.vendor: ASRock
[Desktop-packages] [Bug 1384303] Re: Cannot scan using Canon Lide 25 with simple-scan on 14.04.
Not sure if my issue is this bug. Trusty used to be able to find & scan using Canoscan LIDE 25 on usb 2.0 port. I used to be able to scan using this scanner: last used approx 2 months ago. This also happens with XSane. HP 2540 found & useable using XSane. scanimage -L does not display the Canoscan Lide 25 scanner when HP 2540 powered off. My BIOS does not seem to have an xHCI parameter. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to simple-scan in Ubuntu. https://bugs.launchpad.net/bugs/1384303 Title: Cannot scan using Canon Lide 25 with simple-scan on 14.04. Status in simple-scan package in Ubuntu: Confirmed Bug description: I do a clean install UBuntu 14.04, but unable to scan via simple-scan with error "Failed to scan, unable to start scan". The scanner (Canon Lide 25) was detected properly on lsusb, and working fine via VirtualBox. Previously using Lubuntu 13.10, simple-scan able to scan perfectly. $ lsusb Bus 002 Device 002: ID 8087:8000 Intel Corp. Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 002: ID 8087:8008 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 002: ID 05e3:0612 Genesys Logic, Inc. Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 004: ID 0bda:8179 Realtek Semiconductor Corp. Bus 003 Device 005: ID 04a9:2220 Canon, Inc. CanoScan LIDE 25 Bus 003 Device 003: ID 05e3:0610 Genesys Logic, Inc. 4-port hub Bus 003 Device 002: ID 046d:c52e Logitech, Inc. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub lsb_release -rd Description: Ubuntu 14.04.1 LTS Release: 14.04 apt-cache policy simple-scan simple-scan: Installed: 3.12.1-0ubuntu1 Candidate: 3.12.1-0ubuntu1 Version table: *** 3.12.1-0ubuntu1 0 500 http://id.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages 100 /var/lib/dpkg/status 3.12.0-0ubuntu1 0 500 http://id.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: simple-scan 3.12.1-0ubuntu1 ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7 Uname: Linux 3.13.0-37-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.5 Architecture: amd64 CurrentDesktop: Unity Date: Wed Oct 22 22:18:36 2014 DriverPackageVersions: libsane 1.0.23-3ubuntu3.1 libsane-extras N/A hplip 3.14.3-0ubuntu3.2 hpoj N/A InstallationDate: Installed on 2014-08-29 (54 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M. ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic root=UUID=6ae128c4-d0aa-401f-8057-102dea6e8953 ro quiet splash vt.handoff=7 SourcePackage: simple-scan UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/04/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P2.00 dmi.board.name: H87M-ITX dmi.board.vendor: ASRock dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.00:bd07/04/2014:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnH87M-ITX:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1384303/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1384303] Re: Cannot scan using Canon Lide 25 with simple-scan on 14.04.
Confirmed, temporary fixed by disabling usb 3.0 and connect the scanner to existing usb 2.0 port. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to simple-scan in Ubuntu. https://bugs.launchpad.net/bugs/1384303 Title: Cannot scan using Canon Lide 25 with simple-scan on 14.04. Status in simple-scan package in Ubuntu: Confirmed Bug description: I do a clean install UBuntu 14.04, but unable to scan via simple-scan with error Failed to scan, unable to start scan. The scanner (Canon Lide 25) was detected properly on lsusb, and working fine via VirtualBox. Previously using Lubuntu 13.10, simple-scan able to scan perfectly. $ lsusb Bus 002 Device 002: ID 8087:8000 Intel Corp. Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 002: ID 8087:8008 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 002: ID 05e3:0612 Genesys Logic, Inc. Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 004: ID 0bda:8179 Realtek Semiconductor Corp. Bus 003 Device 005: ID 04a9:2220 Canon, Inc. CanoScan LIDE 25 Bus 003 Device 003: ID 05e3:0610 Genesys Logic, Inc. 4-port hub Bus 003 Device 002: ID 046d:c52e Logitech, Inc. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub lsb_release -rd Description: Ubuntu 14.04.1 LTS Release: 14.04 apt-cache policy simple-scan simple-scan: Installed: 3.12.1-0ubuntu1 Candidate: 3.12.1-0ubuntu1 Version table: *** 3.12.1-0ubuntu1 0 500 http://id.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages 100 /var/lib/dpkg/status 3.12.0-0ubuntu1 0 500 http://id.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: simple-scan 3.12.1-0ubuntu1 ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7 Uname: Linux 3.13.0-37-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.5 Architecture: amd64 CurrentDesktop: Unity Date: Wed Oct 22 22:18:36 2014 DriverPackageVersions: libsane 1.0.23-3ubuntu3.1 libsane-extras N/A hplip 3.14.3-0ubuntu3.2 hpoj N/A InstallationDate: Installed on 2014-08-29 (54 days ago) InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417) MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M. ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic root=UUID=6ae128c4-d0aa-401f-8057-102dea6e8953 ro quiet splash vt.handoff=7 SourcePackage: simple-scan UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/04/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P2.00 dmi.board.name: H87M-ITX dmi.board.vendor: ASRock dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.00:bd07/04/2014:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnH87M-ITX:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1384303/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1384303] Re: Cannot scan using Canon Lide 25 with simple-scan on 14.04.
Fixed by disabling xHCI in BIOS -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to simple-scan in Ubuntu. https://bugs.launchpad.net/bugs/1384303 Title: Cannot scan using Canon Lide 25 with simple-scan on 14.04. Status in simple-scan package in Ubuntu: Confirmed Bug description: I do a clean install UBuntu 14.04, but unable to scan via simple-scan with error Failed to scan, unable to start scan. The scanner (Canon Lide 25) was detected properly on lsusb, and working fine via VirtualBox. Previously using Lubuntu 13.10, simple-scan able to scan perfectly. $ lsusb Bus 002 Device 002: ID 8087:8000 Intel Corp. Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 002: ID 8087:8008 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 002: ID 05e3:0612 Genesys Logic, Inc. Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 004: ID 0bda:8179 Realtek Semiconductor Corp. Bus 003 Device 005: ID 04a9:2220 Canon, Inc. CanoScan LIDE 25 Bus 003 Device 003: ID 05e3:0610 Genesys Logic, Inc. 4-port hub Bus 003 Device 002: ID 046d:c52e Logitech, Inc. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub lsb_release -rd Description: Ubuntu 14.04.1 LTS Release: 14.04 apt-cache policy simple-scan simple-scan: Installed: 3.12.1-0ubuntu1 Candidate: 3.12.1-0ubuntu1 Version table: *** 3.12.1-0ubuntu1 0 500 http://id.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages 100 /var/lib/dpkg/status 3.12.0-0ubuntu1 0 500 http://id.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: simple-scan 3.12.1-0ubuntu1 ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7 Uname: Linux 3.13.0-37-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.5 Architecture: amd64 CurrentDesktop: Unity Date: Wed Oct 22 22:18:36 2014 DriverPackageVersions: libsane 1.0.23-3ubuntu3.1 libsane-extras N/A hplip 3.14.3-0ubuntu3.2 hpoj N/A InstallationDate: Installed on 2014-08-29 (54 days ago) InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417) MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M. ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic root=UUID=6ae128c4-d0aa-401f-8057-102dea6e8953 ro quiet splash vt.handoff=7 SourcePackage: simple-scan UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/04/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P2.00 dmi.board.name: H87M-ITX dmi.board.vendor: ASRock dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.00:bd07/04/2014:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnH87M-ITX:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1384303/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1384303] Re: Cannot scan using Canon Lide 25 with simple-scan on 14.04.
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: simple-scan (Ubuntu) Status: New = Confirmed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to simple-scan in Ubuntu. https://bugs.launchpad.net/bugs/1384303 Title: Cannot scan using Canon Lide 25 with simple-scan on 14.04. Status in “simple-scan” package in Ubuntu: Confirmed Bug description: I do a clean install UBuntu 14.04, but unable to scan via simple-scan with error Failed to scan, unable to start scan. The scanner (Canon Lide 25) was detected properly on lsusb, and working fine via VirtualBox. Previously using Lubuntu 13.10, simple-scan able to scan perfectly. $ lsusb Bus 002 Device 002: ID 8087:8000 Intel Corp. Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 002: ID 8087:8008 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 002: ID 05e3:0612 Genesys Logic, Inc. Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 004: ID 0bda:8179 Realtek Semiconductor Corp. Bus 003 Device 005: ID 04a9:2220 Canon, Inc. CanoScan LIDE 25 Bus 003 Device 003: ID 05e3:0610 Genesys Logic, Inc. 4-port hub Bus 003 Device 002: ID 046d:c52e Logitech, Inc. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub lsb_release -rd Description: Ubuntu 14.04.1 LTS Release: 14.04 apt-cache policy simple-scan simple-scan: Installed: 3.12.1-0ubuntu1 Candidate: 3.12.1-0ubuntu1 Version table: *** 3.12.1-0ubuntu1 0 500 http://id.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages 100 /var/lib/dpkg/status 3.12.0-0ubuntu1 0 500 http://id.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: simple-scan 3.12.1-0ubuntu1 ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7 Uname: Linux 3.13.0-37-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.5 Architecture: amd64 CurrentDesktop: Unity Date: Wed Oct 22 22:18:36 2014 DriverPackageVersions: libsane 1.0.23-3ubuntu3.1 libsane-extras N/A hplip 3.14.3-0ubuntu3.2 hpoj N/A InstallationDate: Installed on 2014-08-29 (54 days ago) InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417) MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M. ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic root=UUID=6ae128c4-d0aa-401f-8057-102dea6e8953 ro quiet splash vt.handoff=7 SourcePackage: simple-scan UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/04/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P2.00 dmi.board.name: H87M-ITX dmi.board.vendor: ASRock dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.00:bd07/04/2014:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnH87M-ITX:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1384303/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1384303] Re: Cannot scan using Canon Lide 25 with simple-scan on 14.04.
Same problem here with CanoScan Lide 25, running Ubuntu 14.10 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to simple-scan in Ubuntu. https://bugs.launchpad.net/bugs/1384303 Title: Cannot scan using Canon Lide 25 with simple-scan on 14.04. Status in “simple-scan” package in Ubuntu: Confirmed Bug description: I do a clean install UBuntu 14.04, but unable to scan via simple-scan with error Failed to scan, unable to start scan. The scanner (Canon Lide 25) was detected properly on lsusb, and working fine via VirtualBox. Previously using Lubuntu 13.10, simple-scan able to scan perfectly. $ lsusb Bus 002 Device 002: ID 8087:8000 Intel Corp. Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 002: ID 8087:8008 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 002: ID 05e3:0612 Genesys Logic, Inc. Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 004: ID 0bda:8179 Realtek Semiconductor Corp. Bus 003 Device 005: ID 04a9:2220 Canon, Inc. CanoScan LIDE 25 Bus 003 Device 003: ID 05e3:0610 Genesys Logic, Inc. 4-port hub Bus 003 Device 002: ID 046d:c52e Logitech, Inc. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub lsb_release -rd Description: Ubuntu 14.04.1 LTS Release: 14.04 apt-cache policy simple-scan simple-scan: Installed: 3.12.1-0ubuntu1 Candidate: 3.12.1-0ubuntu1 Version table: *** 3.12.1-0ubuntu1 0 500 http://id.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages 100 /var/lib/dpkg/status 3.12.0-0ubuntu1 0 500 http://id.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: simple-scan 3.12.1-0ubuntu1 ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7 Uname: Linux 3.13.0-37-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.5 Architecture: amd64 CurrentDesktop: Unity Date: Wed Oct 22 22:18:36 2014 DriverPackageVersions: libsane 1.0.23-3ubuntu3.1 libsane-extras N/A hplip 3.14.3-0ubuntu3.2 hpoj N/A InstallationDate: Installed on 2014-08-29 (54 days ago) InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417) MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M. ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic root=UUID=6ae128c4-d0aa-401f-8057-102dea6e8953 ro quiet splash vt.handoff=7 SourcePackage: simple-scan UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/04/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P2.00 dmi.board.name: H87M-ITX dmi.board.vendor: ASRock dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.00:bd07/04/2014:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnH87M-ITX:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1384303/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
