[Desktop-packages] [Bug 1499665] Re: [SynPS/2 Synaptics TouchPad] TouchPad not working after installtion
No response from reporter so closing as "Invalid". ** Changed in: linux (Ubuntu) Status: Incomplete => Invalid ** Changed in: xorg (Ubuntu) Status: Incomplete => Invalid -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1499665 Title: [SynPS/2 Synaptics TouchPad] TouchPad not working after installtion Status in HWE Next: Won't Fix Status in linux package in Ubuntu: Invalid Status in xorg package in Ubuntu: Invalid Bug description: During installation touchpad works perfectly, but after trusty(3.19) installed, and restarted, touchpad unable to use anymore. Steps to reproduce: 1. Boot system with 14.04.3 live usb 2. Install the system Expected result: Touchpad works normally as in live environment Actual results: Touchpad no response Additional Info.: $ xinput list ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ Logitech USB-PS/2 Optical Mouse id=9[slave pointer (2)] ⎜ ↳ ELAN Touchscreenid=11 [slave pointer (2)] ⎜ ↳ DLLC6D7:00 06CB:796Aid=12 [slave pointer (2)] ⎜ ↳ SynPS/2 Synaptics TouchPad id=14 [slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Buttonid=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Sleep Buttonid=8[slave keyboard (3)] ↳ Integrated_Webcam_HDid=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboardid=13 [slave keyboard (3)] ↳ Dell WMI hotkeysid=15 [slave keyboard (3)] ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8.1 ProcVersionSignature: Ubuntu 3.19.0-28.30~14.04.1-generic 3.19.8-ckt5 Uname: Linux 3.19.0-28-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.14.1-0ubuntu3.15 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Fri Sep 25 17:48:59 2015 DistUpgraded: Fresh install DistroCodename: trusty DistroVariant: ubuntu ExtraDebuggingInterest: Yes, including running git bisection searches GraphicsCard: Intel Corporation ValleyView Gen7 [8086:0f31] (rev 0e) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:06d7] InstallationDate: Installed on 2015-09-22 (2 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) MachineType: Dell Inc. Inspiron 5551 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-28-generic.efi.signed root=UUID=3bf855c2-39fe-4325-a1cc-960930d96a9e ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/28/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: X16 dmi.board.asset.tag: AFTPASS dmi.board.name: Type2 - Board Product Name1 dmi.board.vendor: Dell Inc. dmi.board.version: Type2 - Board Version dmi.chassis.asset.tag: AFTPASS dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: X16 dmi.modalias: dmi:bvnDellInc.:bvrX16:bd01/28/2015:svnDellInc.:pnInspiron5551:pvrX16:rvnDellInc.:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnDellInc.:ct8:cvrX16: dmi.product.name: Inspiron 5551 dmi.product.version: X16 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri N/A version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core N/A version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A xserver.bootTime: Fri Sep 25 17:06:43 2015 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5100 vendor AUO xserver.version: 2:1.17.1-0ubuntu3.1~trusty1 --- .tmp.unity.support.test.0: ApportVersion:
[Desktop-packages] [Bug 1499665] Re: [SynPS/2 Synaptics TouchPad] TouchPad not working after installtion
We are sorry that we do not always have the capacity to review all reported bugs in a timely manner. You reported this bug some time ago and there have been many changes in Ubuntu since that time. Ubuntu 14.04 (trusty) reached end-of-life on April 25,2019. Do you still see a problem related to the one that you reported when using a currently supported version of Ubuntu? Please let us know if you do otherwise this report can be left to expire in approximately 60 days time. Thank you for helping make Ubuntu better. ** Changed in: xorg (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1499665 Title: [SynPS/2 Synaptics TouchPad] TouchPad not working after installtion Status in HWE Next: Won't Fix Status in linux package in Ubuntu: Incomplete Status in xorg package in Ubuntu: Incomplete Bug description: During installation touchpad works perfectly, but after trusty(3.19) installed, and restarted, touchpad unable to use anymore. Steps to reproduce: 1. Boot system with 14.04.3 live usb 2. Install the system Expected result: Touchpad works normally as in live environment Actual results: Touchpad no response Additional Info.: $ xinput list ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ Logitech USB-PS/2 Optical Mouse id=9[slave pointer (2)] ⎜ ↳ ELAN Touchscreenid=11 [slave pointer (2)] ⎜ ↳ DLLC6D7:00 06CB:796Aid=12 [slave pointer (2)] ⎜ ↳ SynPS/2 Synaptics TouchPad id=14 [slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Buttonid=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Sleep Buttonid=8[slave keyboard (3)] ↳ Integrated_Webcam_HDid=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboardid=13 [slave keyboard (3)] ↳ Dell WMI hotkeysid=15 [slave keyboard (3)] ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8.1 ProcVersionSignature: Ubuntu 3.19.0-28.30~14.04.1-generic 3.19.8-ckt5 Uname: Linux 3.19.0-28-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.14.1-0ubuntu3.15 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Fri Sep 25 17:48:59 2015 DistUpgraded: Fresh install DistroCodename: trusty DistroVariant: ubuntu ExtraDebuggingInterest: Yes, including running git bisection searches GraphicsCard: Intel Corporation ValleyView Gen7 [8086:0f31] (rev 0e) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:06d7] InstallationDate: Installed on 2015-09-22 (2 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) MachineType: Dell Inc. Inspiron 5551 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-28-generic.efi.signed root=UUID=3bf855c2-39fe-4325-a1cc-960930d96a9e ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/28/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: X16 dmi.board.asset.tag: AFTPASS dmi.board.name: Type2 - Board Product Name1 dmi.board.vendor: Dell Inc. dmi.board.version: Type2 - Board Version dmi.chassis.asset.tag: AFTPASS dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: X16 dmi.modalias: dmi:bvnDellInc.:bvrX16:bd01/28/2015:svnDellInc.:pnInspiron5551:pvrX16:rvnDellInc.:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnDellInc.:ct8:cvrX16: dmi.product.name: Inspiron 5551 dmi.product.version: X16 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri N/A version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core N/A version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
[Desktop-packages] [Bug 1499665] Re: [SynPS/2 Synaptics TouchPad] TouchPad not working after installtion
** Changed in: hwe-next Status: Incomplete => Won't Fix -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1499665 Title: [SynPS/2 Synaptics TouchPad] TouchPad not working after installtion Status in HWE Next: Won't Fix Status in linux package in Ubuntu: Incomplete Status in xorg package in Ubuntu: Confirmed Bug description: During installation touchpad works perfectly, but after trusty(3.19) installed, and restarted, touchpad unable to use anymore. Steps to reproduce: 1. Boot system with 14.04.3 live usb 2. Install the system Expected result: Touchpad works normally as in live environment Actual results: Touchpad no response Additional Info.: $ xinput list ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ Logitech USB-PS/2 Optical Mouse id=9[slave pointer (2)] ⎜ ↳ ELAN Touchscreenid=11 [slave pointer (2)] ⎜ ↳ DLLC6D7:00 06CB:796Aid=12 [slave pointer (2)] ⎜ ↳ SynPS/2 Synaptics TouchPad id=14 [slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Buttonid=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Sleep Buttonid=8[slave keyboard (3)] ↳ Integrated_Webcam_HDid=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboardid=13 [slave keyboard (3)] ↳ Dell WMI hotkeysid=15 [slave keyboard (3)] ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8.1 ProcVersionSignature: Ubuntu 3.19.0-28.30~14.04.1-generic 3.19.8-ckt5 Uname: Linux 3.19.0-28-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.14.1-0ubuntu3.15 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Fri Sep 25 17:48:59 2015 DistUpgraded: Fresh install DistroCodename: trusty DistroVariant: ubuntu ExtraDebuggingInterest: Yes, including running git bisection searches GraphicsCard: Intel Corporation ValleyView Gen7 [8086:0f31] (rev 0e) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:06d7] InstallationDate: Installed on 2015-09-22 (2 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) MachineType: Dell Inc. Inspiron 5551 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-28-generic.efi.signed root=UUID=3bf855c2-39fe-4325-a1cc-960930d96a9e ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/28/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: X16 dmi.board.asset.tag: AFTPASS dmi.board.name: Type2 - Board Product Name1 dmi.board.vendor: Dell Inc. dmi.board.version: Type2 - Board Version dmi.chassis.asset.tag: AFTPASS dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: X16 dmi.modalias: dmi:bvnDellInc.:bvrX16:bd01/28/2015:svnDellInc.:pnInspiron5551:pvrX16:rvnDellInc.:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnDellInc.:ct8:cvrX16: dmi.product.name: Inspiron 5551 dmi.product.version: X16 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri N/A version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core N/A version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A xserver.bootTime: Fri Sep 25 17:06:43 2015 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5100 vendor AUO xserver.version: 2:1.17.1-0ubuntu3.1~trusty1 --- .tmp.unity.support.test.0: ApportVersion: 2.14.1-0ubuntu3.11 Architecture: amd64 CasperVersion: 1.340.2 CompizPlugins: No value set for
[Desktop-packages] [Bug 1499665] Re: [SynPS/2 Synaptics TouchPad] TouchPad not working after installtion
** Changed in: hwe-next Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1499665 Title: [SynPS/2 Synaptics TouchPad] TouchPad not working after installtion Status in HWE Next: Incomplete Status in linux package in Ubuntu: Incomplete Status in xorg package in Ubuntu: Confirmed Bug description: During installation touchpad works perfectly, but after trusty(3.19) installed, and restarted, touchpad unable to use anymore. Steps to reproduce: 1. Boot system with 14.04.3 live usb 2. Install the system Expected result: Touchpad works normally as in live environment Actual results: Touchpad no response Additional Info.: $ xinput list ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ Logitech USB-PS/2 Optical Mouse id=9[slave pointer (2)] ⎜ ↳ ELAN Touchscreenid=11 [slave pointer (2)] ⎜ ↳ DLLC6D7:00 06CB:796Aid=12 [slave pointer (2)] ⎜ ↳ SynPS/2 Synaptics TouchPad id=14 [slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Buttonid=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Sleep Buttonid=8[slave keyboard (3)] ↳ Integrated_Webcam_HDid=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboardid=13 [slave keyboard (3)] ↳ Dell WMI hotkeysid=15 [slave keyboard (3)] ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8.1 ProcVersionSignature: Ubuntu 3.19.0-28.30~14.04.1-generic 3.19.8-ckt5 Uname: Linux 3.19.0-28-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.14.1-0ubuntu3.15 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Fri Sep 25 17:48:59 2015 DistUpgraded: Fresh install DistroCodename: trusty DistroVariant: ubuntu ExtraDebuggingInterest: Yes, including running git bisection searches GraphicsCard: Intel Corporation ValleyView Gen7 [8086:0f31] (rev 0e) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:06d7] InstallationDate: Installed on 2015-09-22 (2 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) MachineType: Dell Inc. Inspiron 5551 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-28-generic.efi.signed root=UUID=3bf855c2-39fe-4325-a1cc-960930d96a9e ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/28/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: X16 dmi.board.asset.tag: AFTPASS dmi.board.name: Type2 - Board Product Name1 dmi.board.vendor: Dell Inc. dmi.board.version: Type2 - Board Version dmi.chassis.asset.tag: AFTPASS dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: X16 dmi.modalias: dmi:bvnDellInc.:bvrX16:bd01/28/2015:svnDellInc.:pnInspiron5551:pvrX16:rvnDellInc.:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnDellInc.:ct8:cvrX16: dmi.product.name: Inspiron 5551 dmi.product.version: X16 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri N/A version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core N/A version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A xserver.bootTime: Fri Sep 25 17:06:43 2015 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5100 vendor AUO xserver.version: 2:1.17.1-0ubuntu3.1~trusty1 --- .tmp.unity.support.test.0: ApportVersion: 2.14.1-0ubuntu3.11 Architecture: amd64 CasperVersion: 1.340.2 CompizPlugins: No value set for
[Desktop-packages] [Bug 1499665] Re: [SynPS/2 Synaptics TouchPad] TouchPad not working after installtion
Yung Shen, could you please test the latest upstream kernel available from the very top line at the top of the page from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D (the release names are irrelevant for testing, and please do not test the daily folder)? Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds . This will allow additional upstream developers to examine the issue. If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description: kernel-fixed-upstream kernel-fixed-upstream-X.Y-rcZ Where X, and Y are the first two numbers of the kernel version, and Z is the release candidate number if it exists. If the mainline kernel does not fix the issue, please add the following tags: kernel-bug-exists-upstream kernel-bug-exists-upstream-X.Y-rcZ Please note, an error to install the kernel does not fit the criteria of kernel-bug-exists-upstream. Once testing of the latest upstream kernel is complete, please mark this report's Status as Confirmed. Please let us know your results. Thank you for your understanding. ** Tags removed: bios-outdated-a03 ** Tags added: latest-bios-a03 ** Changed in: linux (Ubuntu) Importance: Low => Medium ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1499665 Title: [SynPS/2 Synaptics TouchPad] TouchPad not working after installtion Status in HWE Next: New Status in linux package in Ubuntu: Incomplete Status in xorg package in Ubuntu: Confirmed Bug description: During installation touchpad works perfectly, but after trusty(3.19) installed, and restarted, touchpad unable to use anymore. Steps to reproduce: 1. Boot system with 14.04.3 live usb 2. Install the system Expected result: Touchpad works normally as in live environment Actual results: Touchpad no response Additional Info.: $ xinput list ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ Logitech USB-PS/2 Optical Mouse id=9[slave pointer (2)] ⎜ ↳ ELAN Touchscreenid=11 [slave pointer (2)] ⎜ ↳ DLLC6D7:00 06CB:796Aid=12 [slave pointer (2)] ⎜ ↳ SynPS/2 Synaptics TouchPad id=14 [slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Buttonid=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Sleep Buttonid=8[slave keyboard (3)] ↳ Integrated_Webcam_HDid=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboardid=13 [slave keyboard (3)] ↳ Dell WMI hotkeysid=15 [slave keyboard (3)] ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8.1 ProcVersionSignature: Ubuntu 3.19.0-28.30~14.04.1-generic 3.19.8-ckt5 Uname: Linux 3.19.0-28-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.14.1-0ubuntu3.15 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Fri Sep 25 17:48:59 2015 DistUpgraded: Fresh install DistroCodename: trusty DistroVariant: ubuntu ExtraDebuggingInterest: Yes, including running git bisection searches GraphicsCard: Intel Corporation ValleyView Gen7 [8086:0f31] (rev 0e) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:06d7] InstallationDate: Installed on 2015-09-22 (2 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) MachineType: Dell Inc. Inspiron 5551 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-28-generic.efi.signed root=UUID=3bf855c2-39fe-4325-a1cc-960930d96a9e ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date:
[Desktop-packages] [Bug 1499665] Re: [SynPS/2 Synaptics TouchPad] TouchPad not working after installtion
apport information ** Tags added: apport-collected third-party-packages ** Description changed: During installation touchpad works perfectly, but after trusty(3.19) installed, and restarted, touchpad unable to use anymore. Steps to reproduce: 1. Boot system with 14.04.3 live usb 2. Install the system Expected result: Touchpad works normally as in live environment Actual results: Touchpad no response Additional Info.: $ xinput list ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ Logitech USB-PS/2 Optical Mouse id=9[slave pointer (2)] ⎜ ↳ ELAN Touchscreenid=11 [slave pointer (2)] ⎜ ↳ DLLC6D7:00 06CB:796Aid=12 [slave pointer (2)] ⎜ ↳ SynPS/2 Synaptics TouchPad id=14 [slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Buttonid=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Sleep Buttonid=8[slave keyboard (3)] ↳ Integrated_Webcam_HDid=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboardid=13 [slave keyboard (3)] ↳ Dell WMI hotkeysid=15 [slave keyboard (3)] ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8.1 ProcVersionSignature: Ubuntu 3.19.0-28.30~14.04.1-generic 3.19.8-ckt5 Uname: Linux 3.19.0-28-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.14.1-0ubuntu3.15 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Fri Sep 25 17:48:59 2015 DistUpgraded: Fresh install DistroCodename: trusty DistroVariant: ubuntu ExtraDebuggingInterest: Yes, including running git bisection searches GraphicsCard: Intel Corporation ValleyView Gen7 [8086:0f31] (rev 0e) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:06d7] InstallationDate: Installed on 2015-09-22 (2 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) MachineType: Dell Inc. Inspiron 5551 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-28-generic.efi.signed root=UUID=3bf855c2-39fe-4325-a1cc-960930d96a9e ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/28/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: X16 dmi.board.asset.tag: AFTPASS dmi.board.name: Type2 - Board Product Name1 dmi.board.vendor: Dell Inc. dmi.board.version: Type2 - Board Version dmi.chassis.asset.tag: AFTPASS dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: X16 dmi.modalias: dmi:bvnDellInc.:bvrX16:bd01/28/2015:svnDellInc.:pnInspiron5551:pvrX16:rvnDellInc.:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnDellInc.:ct8:cvrX16: dmi.product.name: Inspiron 5551 dmi.product.version: X16 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri N/A version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core N/A version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A xserver.bootTime: Fri Sep 25 17:06:43 2015 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5100 vendor AUO xserver.version: 2:1.17.1-0ubuntu3.1~trusty1 + --- + .tmp.unity.support.test.0: + + ApportVersion: 2.14.1-0ubuntu3.11 + Architecture: amd64 + CasperVersion: 1.340.2 + CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' + CompositorRunning: compiz + CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' + CompositorUnredirectFSW: true + CurrentDesktop: Unity + DistUpgraded: Fresh install + DistroCodename: trusty + DistroRelease: Ubuntu 14.04 + DistroVariant: ubuntu + ExtraDebuggingInterest: Yes, including
[Desktop-packages] [Bug 1499665] Re: [SynPS/2 Synaptics TouchPad] TouchPad not working after installtion
** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed ** Changed in: xorg (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1499665 Title: [SynPS/2 Synaptics TouchPad] TouchPad not working after installtion Status in HWE Next: New Status in linux package in Ubuntu: Confirmed Status in xorg package in Ubuntu: Confirmed Bug description: During installation touchpad works perfectly, but after trusty(3.19) installed, and restarted, touchpad unable to use anymore. Steps to reproduce: 1. Boot system with 14.04.3 live usb 2. Install the system Expected result: Touchpad works normally as in live environment Actual results: Touchpad no response Additional Info.: $ xinput list ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ Logitech USB-PS/2 Optical Mouse id=9[slave pointer (2)] ⎜ ↳ ELAN Touchscreenid=11 [slave pointer (2)] ⎜ ↳ DLLC6D7:00 06CB:796Aid=12 [slave pointer (2)] ⎜ ↳ SynPS/2 Synaptics TouchPad id=14 [slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Buttonid=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Sleep Buttonid=8[slave keyboard (3)] ↳ Integrated_Webcam_HDid=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboardid=13 [slave keyboard (3)] ↳ Dell WMI hotkeysid=15 [slave keyboard (3)] ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8.1 ProcVersionSignature: Ubuntu 3.19.0-28.30~14.04.1-generic 3.19.8-ckt5 Uname: Linux 3.19.0-28-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.14.1-0ubuntu3.15 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Fri Sep 25 17:48:59 2015 DistUpgraded: Fresh install DistroCodename: trusty DistroVariant: ubuntu ExtraDebuggingInterest: Yes, including running git bisection searches GraphicsCard: Intel Corporation ValleyView Gen7 [8086:0f31] (rev 0e) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:06d7] InstallationDate: Installed on 2015-09-22 (2 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) MachineType: Dell Inc. Inspiron 5551 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-28-generic.efi.signed root=UUID=3bf855c2-39fe-4325-a1cc-960930d96a9e ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/28/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: X16 dmi.board.asset.tag: AFTPASS dmi.board.name: Type2 - Board Product Name1 dmi.board.vendor: Dell Inc. dmi.board.version: Type2 - Board Version dmi.chassis.asset.tag: AFTPASS dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: X16 dmi.modalias: dmi:bvnDellInc.:bvrX16:bd01/28/2015:svnDellInc.:pnInspiron5551:pvrX16:rvnDellInc.:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnDellInc.:ct8:cvrX16: dmi.product.name: Inspiron 5551 dmi.product.version: X16 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri N/A version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core N/A version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A xserver.bootTime: Fri Sep 25 17:06:43 2015 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5100 vendor AUO xserver.version: 2:1.17.1-0ubuntu3.1~trusty1 --- .tmp.unity.support.test.0: ApportVersion: 2.14.1-0ubuntu3.11 Architecture: amd64
[Desktop-packages] [Bug 1499665] Re: [SynPS/2 Synaptics TouchPad] TouchPad not working after installtion
After updated bios to A03 prior to comment #2, the touchpad won't even work during the installation. ** Tags added: 201501-16349 ** Also affects: hwe-next Importance: Undecided Status: New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1499665 Title: [SynPS/2 Synaptics TouchPad] TouchPad not working after installtion Status in HWE Next: New Status in linux package in Ubuntu: Incomplete Status in xorg package in Ubuntu: Incomplete Bug description: During installation touchpad works perfectly, but after trusty(3.19) installed, and restarted, touchpad unable to use anymore. Steps to reproduce: 1. Boot system with 14.04.3 live usb 2. Install the system Expected result: Touchpad works normally as in live environment Actual results: Touchpad no response Additional Info.: $ xinput list ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ Logitech USB-PS/2 Optical Mouse id=9[slave pointer (2)] ⎜ ↳ ELAN Touchscreenid=11 [slave pointer (2)] ⎜ ↳ DLLC6D7:00 06CB:796Aid=12 [slave pointer (2)] ⎜ ↳ SynPS/2 Synaptics TouchPad id=14 [slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Buttonid=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Sleep Buttonid=8[slave keyboard (3)] ↳ Integrated_Webcam_HDid=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboardid=13 [slave keyboard (3)] ↳ Dell WMI hotkeysid=15 [slave keyboard (3)] ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8.1 ProcVersionSignature: Ubuntu 3.19.0-28.30~14.04.1-generic 3.19.8-ckt5 Uname: Linux 3.19.0-28-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.14.1-0ubuntu3.15 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Fri Sep 25 17:48:59 2015 DistUpgraded: Fresh install DistroCodename: trusty DistroVariant: ubuntu ExtraDebuggingInterest: Yes, including running git bisection searches GraphicsCard: Intel Corporation ValleyView Gen7 [8086:0f31] (rev 0e) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:06d7] InstallationDate: Installed on 2015-09-22 (2 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) MachineType: Dell Inc. Inspiron 5551 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-28-generic.efi.signed root=UUID=3bf855c2-39fe-4325-a1cc-960930d96a9e ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/28/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: X16 dmi.board.asset.tag: AFTPASS dmi.board.name: Type2 - Board Product Name1 dmi.board.vendor: Dell Inc. dmi.board.version: Type2 - Board Version dmi.chassis.asset.tag: AFTPASS dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: X16 dmi.modalias: dmi:bvnDellInc.:bvrX16:bd01/28/2015:svnDellInc.:pnInspiron5551:pvrX16:rvnDellInc.:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnDellInc.:ct8:cvrX16: dmi.product.name: Inspiron 5551 dmi.product.version: X16 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri N/A version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core N/A version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A xserver.bootTime: Fri Sep 25 17:06:43 2015 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5100 vendor AUO xserver.version: 2:1.17.1-0ubuntu3.1~trusty1 --- .tmp.unity.support.test.0:
[Desktop-packages] [Bug 1499665] Re: [SynPS/2 Synaptics TouchPad] TouchPad not working after installtion
** Changed in: xorg (Ubuntu) Importance: Undecided => Low ** Changed in: xorg (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1499665 Title: [SynPS/2 Synaptics TouchPad] TouchPad not working after installtion Status in linux package in Ubuntu: Incomplete Status in xorg package in Ubuntu: Incomplete Bug description: During installation touchpad works perfectly, but after trusty(3.19) installed, and restarted, touchpad unable to use anymore. Steps to reproduce: 1. Boot system with 14.04.3 live usb 2. Install the system Expected result: Touchpad works normally as in live environment Actual results: Touchpad no response Additional Info.: $ xinput list ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ Logitech USB-PS/2 Optical Mouse id=9[slave pointer (2)] ⎜ ↳ ELAN Touchscreenid=11 [slave pointer (2)] ⎜ ↳ DLLC6D7:00 06CB:796Aid=12 [slave pointer (2)] ⎜ ↳ SynPS/2 Synaptics TouchPad id=14 [slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Buttonid=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Sleep Buttonid=8[slave keyboard (3)] ↳ Integrated_Webcam_HDid=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboardid=13 [slave keyboard (3)] ↳ Dell WMI hotkeysid=15 [slave keyboard (3)] ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8.1 ProcVersionSignature: Ubuntu 3.19.0-28.30~14.04.1-generic 3.19.8-ckt5 Uname: Linux 3.19.0-28-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.14.1-0ubuntu3.15 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Fri Sep 25 17:48:59 2015 DistUpgraded: Fresh install DistroCodename: trusty DistroVariant: ubuntu ExtraDebuggingInterest: Yes, including running git bisection searches GraphicsCard: Intel Corporation ValleyView Gen7 [8086:0f31] (rev 0e) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:06d7] InstallationDate: Installed on 2015-09-22 (2 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) MachineType: Dell Inc. Inspiron 5551 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-28-generic.efi.signed root=UUID=3bf855c2-39fe-4325-a1cc-960930d96a9e ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/28/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: X16 dmi.board.asset.tag: AFTPASS dmi.board.name: Type2 - Board Product Name1 dmi.board.vendor: Dell Inc. dmi.board.version: Type2 - Board Version dmi.chassis.asset.tag: AFTPASS dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: X16 dmi.modalias: dmi:bvnDellInc.:bvrX16:bd01/28/2015:svnDellInc.:pnInspiron5551:pvrX16:rvnDellInc.:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnDellInc.:ct8:cvrX16: dmi.product.name: Inspiron 5551 dmi.product.version: X16 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri N/A version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core N/A version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A xserver.bootTime: Fri Sep 25 17:06:43 2015 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5100 vendor AUO xserver.version: 2:1.17.1-0ubuntu3.1~trusty1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1499665/+subscriptions -- Mailing list:
[Desktop-packages] [Bug 1499665] Re: [SynPS/2 Synaptics TouchPad] TouchPad not working after installtion
Yung Shen, as per http://www.dell.com/support/home/us/en/19/product- support/product/inspiron-15-5551-laptop/drivers an update to your computer's buggy and outdated BIOS is available (A03). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report. Once the BIOS is updated, if the problem is still reproducible, and the information above is provided, then please mark this report Status Confirmed. Otherwise, please mark this as Invalid. Thank you for your understanding. ** Tags added: bios-outdated-a03 ** Package changed: linux-lts-vivid (Ubuntu) => linux (Ubuntu) ** Changed in: linux (Ubuntu) Importance: Undecided => Low ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1499665 Title: [SynPS/2 Synaptics TouchPad] TouchPad not working after installtion Status in linux package in Ubuntu: Incomplete Status in xorg package in Ubuntu: Confirmed Bug description: During installation touchpad works perfectly, but after trusty(3.19) installed, and restarted, touchpad unable to use anymore. Steps to reproduce: 1. Boot system with 14.04.3 live usb 2. Install the system Expected result: Touchpad works normally as in live environment Actual results: Touchpad no response Additional Info.: $ xinput list ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ Logitech USB-PS/2 Optical Mouse id=9[slave pointer (2)] ⎜ ↳ ELAN Touchscreenid=11 [slave pointer (2)] ⎜ ↳ DLLC6D7:00 06CB:796Aid=12 [slave pointer (2)] ⎜ ↳ SynPS/2 Synaptics TouchPad id=14 [slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Buttonid=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Sleep Buttonid=8[slave keyboard (3)] ↳ Integrated_Webcam_HDid=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboardid=13 [slave keyboard (3)] ↳ Dell WMI hotkeysid=15 [slave keyboard (3)] ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8.1 ProcVersionSignature: Ubuntu 3.19.0-28.30~14.04.1-generic 3.19.8-ckt5 Uname: Linux 3.19.0-28-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.14.1-0ubuntu3.15 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Fri Sep 25 17:48:59 2015 DistUpgraded: Fresh install DistroCodename: trusty DistroVariant: ubuntu ExtraDebuggingInterest: Yes, including running git bisection searches GraphicsCard: Intel Corporation ValleyView Gen7 [8086:0f31] (rev 0e) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:06d7] InstallationDate: Installed on 2015-09-22 (2 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) MachineType: Dell Inc. Inspiron 5551 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-28-generic.efi.signed root=UUID=3bf855c2-39fe-4325-a1cc-960930d96a9e ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/28/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: X16 dmi.board.asset.tag: AFTPASS dmi.board.name: Type2 - Board Product Name1 dmi.board.vendor: Dell Inc. dmi.board.version: Type2 - Board Version dmi.chassis.asset.tag: AFTPASS dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: X16 dmi.modalias: dmi:bvnDellInc.:bvrX16:bd01/28/2015:svnDellInc.:pnInspiron5551:pvrX16:rvnDellInc.:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnDellInc.:ct8:cvrX16: dmi.product.name: Inspiron 5551 dmi.product.version:
