[Desktop-packages] [Bug 1525554] Re: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all

[Christopher M. Penalver]

RonaldP3, could you please confirm if 4.6-rc1 addresses your issues
following https://wiki.ubuntu.com/Kernel/MainlineBuilds?

** No longer affects: alsa-driver (Ubuntu)

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1525554

Title:
  [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at
  all

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound on brand new HP ProBook 470 G3 after installing Ubuntu 14.04
  on headphones or internal speakers.

  Connecting a USB headphone and microphone both work, though.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
  Uname: Linux 3.19.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ronald 2199 F pulseaudio
ronald 2513 F alsamixer
  CurrentDesktop: Unity
  Date: Sat Dec 12 19:36:01 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-12-07 (5 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/hwC0D2', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', 
'/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 
127: Error executing command as another user: Not authorized
   
   This incident has been reported.
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: No sound at all
  Title: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at 
all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/30/2015
  dmi.bios.vendor: HP
  dmi.bios.version: N78 Ver. 01.02
  dmi.board.name: 8102
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 16.1F
  dmi.chassis.asset.tag: 5CD54286XY
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.modalias: 
dmi:bvnHP:bvrN78Ver.01.02:bd09/30/2015:svnHP:pnHPProBook470G3:pvr:rvnHP:rn8102:rvrKBCVersion16.1F:cvnHP:ct10:cvr:
  dmi.product.name: HP ProBook 470 G3
  dmi.sys.vendor: HP

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[Desktop-packages] [Bug 1525554] Re: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all

[Martin Vajnar]

** This bug is no longer a duplicate of bug 1556228
   HP Notebook Probook 440 G3  HDA Intel PCH horrible sounds while booting

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1525554

Title:
  [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at
  all

Status in alsa-driver package in Ubuntu:
  Confirmed
Status in linux package in Ubuntu:
  Confirmed

Bug description:
  No sound on brand new HP ProBook 470 G3 after installing Ubuntu 14.04
  on headphones or internal speakers.

  Connecting a USB headphone and microphone both work, though.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
  Uname: Linux 3.19.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ronald 2199 F pulseaudio
ronald 2513 F alsamixer
  CurrentDesktop: Unity
  Date: Sat Dec 12 19:36:01 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-12-07 (5 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/hwC0D2', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', 
'/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 
127: Error executing command as another user: Not authorized
   
   This incident has been reported.
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: No sound at all
  Title: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at 
all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/30/2015
  dmi.bios.vendor: HP
  dmi.bios.version: N78 Ver. 01.02
  dmi.board.name: 8102
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 16.1F
  dmi.chassis.asset.tag: 5CD54286XY
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.modalias: 
dmi:bvnHP:bvrN78Ver.01.02:bd09/30/2015:svnHP:pnHPProBook470G3:pvr:rvnHP:rn8102:rvrKBCVersion16.1F:cvnHP:ct10:cvr:
  dmi.product.name: HP ProBook 470 G3
  dmi.sys.vendor: HP

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[Desktop-packages] [Bug 1525554] Re: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all

[Martin Vajnar]

*** This bug is a duplicate of bug 1556228 ***
https://bugs.launchpad.net/bugs/1556228

Support for this codec was added in kernel v4.1

https://git.kernel.org/cgit/linux/kernel/git/torvalds/linux.git/commit/?id=6ffc0898b29a2811a6c0569c5dd9b581980110df

The strange sounds during reboot/shutdown were solved in mainline since
v4.6-rc1

https://git.kernel.org/cgit/linux/kernel/git/torvalds/linux.git/commit/?id=56dc66ff1c6d71f9a38c4a7c000b72b921fe4c89

** This bug has been marked a duplicate of bug 1556228
   HP Notebook Probook 440 G3  HDA Intel PCH horrible sounds while booting

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1525554

Title:
  [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at
  all

Status in alsa-driver package in Ubuntu:
  Confirmed
Status in linux package in Ubuntu:
  Confirmed

Bug description:
  No sound on brand new HP ProBook 470 G3 after installing Ubuntu 14.04
  on headphones or internal speakers.

  Connecting a USB headphone and microphone both work, though.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
  Uname: Linux 3.19.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ronald 2199 F pulseaudio
ronald 2513 F alsamixer
  CurrentDesktop: Unity
  Date: Sat Dec 12 19:36:01 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-12-07 (5 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/hwC0D2', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', 
'/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 
127: Error executing command as another user: Not authorized
   
   This incident has been reported.
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: No sound at all
  Title: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at 
all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/30/2015
  dmi.bios.vendor: HP
  dmi.bios.version: N78 Ver. 01.02
  dmi.board.name: 8102
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 16.1F
  dmi.chassis.asset.tag: 5CD54286XY
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.modalias: 
dmi:bvnHP:bvrN78Ver.01.02:bd09/30/2015:svnHP:pnHPProBook470G3:pvr:rvnHP:rn8102:rvrKBCVersion16.1F:cvnHP:ct10:cvr:
  dmi.product.name: HP ProBook 470 G3
  dmi.sys.vendor: HP

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[Desktop-packages] [Bug 1525554] Re: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all

[Adrian]

ArnauC, on my HP ProBook 440 G3 I tried your full solution, the loud
noise is still there. I can only assume that some BIOS configuration is
different. Could you please give me a full list of your BIOS options in
the same category as the Intel Smart Sound option?

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1525554

Title:
  [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at
  all

Status in alsa-driver package in Ubuntu:
  Confirmed
Status in linux package in Ubuntu:
  Confirmed

Bug description:
  No sound on brand new HP ProBook 470 G3 after installing Ubuntu 14.04
  on headphones or internal speakers.

  Connecting a USB headphone and microphone both work, though.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
  Uname: Linux 3.19.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ronald 2199 F pulseaudio
ronald 2513 F alsamixer
  CurrentDesktop: Unity
  Date: Sat Dec 12 19:36:01 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-12-07 (5 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/hwC0D2', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', 
'/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 
127: Error executing command as another user: Not authorized
   
   This incident has been reported.
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: No sound at all
  Title: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at 
all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/30/2015
  dmi.bios.vendor: HP
  dmi.bios.version: N78 Ver. 01.02
  dmi.board.name: 8102
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 16.1F
  dmi.chassis.asset.tag: 5CD54286XY
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.modalias: 
dmi:bvnHP:bvrN78Ver.01.02:bd09/30/2015:svnHP:pnHPProBook470G3:pvr:rvnHP:rn8102:rvrKBCVersion16.1F:cvnHP:ct10:cvr:
  dmi.product.name: HP ProBook 470 G3
  dmi.sys.vendor: HP

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 1525554] Re: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all

[disco]

Actually, it's barely audible on speakers but it's still in full wake-
up-everyone-and-damage-the-hearing glory on headphones.

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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1525554

Title:
  [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at
  all

Status in alsa-driver package in Ubuntu:
  Confirmed
Status in linux package in Ubuntu:
  Confirmed

Bug description:
  No sound on brand new HP ProBook 470 G3 after installing Ubuntu 14.04
  on headphones or internal speakers.

  Connecting a USB headphone and microphone both work, though.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
  Uname: Linux 3.19.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ronald 2199 F pulseaudio
ronald 2513 F alsamixer
  CurrentDesktop: Unity
  Date: Sat Dec 12 19:36:01 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-12-07 (5 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/hwC0D2', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', 
'/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 
127: Error executing command as another user: Not authorized
   
   This incident has been reported.
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: No sound at all
  Title: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at 
all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/30/2015
  dmi.bios.vendor: HP
  dmi.bios.version: N78 Ver. 01.02
  dmi.board.name: 8102
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 16.1F
  dmi.chassis.asset.tag: 5CD54286XY
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.modalias: 
dmi:bvnHP:bvrN78Ver.01.02:bd09/30/2015:svnHP:pnHPProBook470G3:pvr:rvnHP:rn8102:rvrKBCVersion16.1F:cvnHP:ct10:cvr:
  dmi.product.name: HP ProBook 470 G3
  dmi.sys.vendor: HP

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[Desktop-packages] [Bug 1525554] Re: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all

[disco]

ArnauC's solution partially worked for me on my HP ProBook 470 G3. The
noise is still there in it's full duration but it's volume is much
lower, it's barely audible now.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1525554

Title:
  [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at
  all

Status in alsa-driver package in Ubuntu:
  Confirmed
Status in linux package in Ubuntu:
  Confirmed

Bug description:
  No sound on brand new HP ProBook 470 G3 after installing Ubuntu 14.04
  on headphones or internal speakers.

  Connecting a USB headphone and microphone both work, though.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
  Uname: Linux 3.19.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ronald 2199 F pulseaudio
ronald 2513 F alsamixer
  CurrentDesktop: Unity
  Date: Sat Dec 12 19:36:01 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-12-07 (5 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/hwC0D2', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', 
'/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 
127: Error executing command as another user: Not authorized
   
   This incident has been reported.
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: No sound at all
  Title: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at 
all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/30/2015
  dmi.bios.vendor: HP
  dmi.bios.version: N78 Ver. 01.02
  dmi.board.name: 8102
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 16.1F
  dmi.chassis.asset.tag: 5CD54286XY
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.modalias: 
dmi:bvnHP:bvrN78Ver.01.02:bd09/30/2015:svnHP:pnHPProBook470G3:pvr:rvnHP:rn8102:rvrKBCVersion16.1F:cvnHP:ct10:cvr:
  dmi.product.name: HP ProBook 470 G3
  dmi.sys.vendor: HP

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[Desktop-packages] [Bug 1525554] Re: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all

[svennnnn]

before i saw this bug thread i found another ( 
http://askubuntu.com/questions/700167/no-sound-on-ubuntu-15-10 ) thread where i 
realized you only need to add two lines to the config:
options snd-hda-intel single_cmd=1
options snd-hda-intel probe_mask=1

with these lines a was able to get sound, but i then have these crazy
noises while booting.

i just post some lines from the terminal which might help:

uname -a
Linux 15 4.2.0-27-generic #32-Ubuntu SMP Fri Jan 22 04:49:08 UTC 2016 x86_64 
x86_64 x86_64 GNU/Linux

lspci -v | grep -A7 -i "audio"
00:1f.3 Multimedia audio controller: Intel Corporation Device 9d70 (rev 21)
Subsystem: Hewlett-Packard Company Device 8100
Flags: bus master, fast devsel, latency 64, IRQ 16
Memory at c132 (64-bit, non-prefetchable) [size=16K]
Memory at c131 (64-bit, non-prefetchable) [size=64K]
Capabilities: 
Kernel driver in use: snd_hda_intel

lsmod | grep snd
snd_hda_codec_hdmi 49152  1
snd_hda_intel  36864  2
snd_hda_codec 135168  2 snd_hda_codec_hdmi,snd_hda_intel
snd_hda_core   65536  3 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel
snd_hwdep  16384  1 snd_hda_codec
snd_pcm   106496  4 
snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel,snd_hda_core
snd_seq_midi   16384  0
snd_seq_midi_event 16384  1 snd_seq_midi
snd_rawmidi32768  1 snd_seq_midi
snd_seq69632  2 snd_seq_midi_event,snd_seq_midi
snd_seq_device 16384  3 snd_seq,snd_rawmidi,snd_seq_midi
snd_timer  32768  2 snd_pcm,snd_seq
snd81920  13 
snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_pcm,snd_seq,snd_rawmidi,snd_hda_codec,snd_hda_intel,snd_seq_device
soundcore  16384  1 snd

cat /proc/asound/cards
 0 [PCH]: HDA-Intel - HDA Intel PCH
  HDA Intel PCH at 0xc132 irq 129

even adding the right driver and module into /etc/modules (like snd-hda-
intel model=PCH index=0) did not work, like i found in this thread (
https://wiki.ubuntuusers.de/Soundkarten_konfigurieren/ ) sorry for the
german thread.

i dont know what to add anymore. feel free to ask.

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1525554

Title:
  [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at
  all

Status in alsa-driver package in Ubuntu:
  Confirmed
Status in linux package in Ubuntu:
  Confirmed

Bug description:
  No sound on brand new HP ProBook 470 G3 after installing Ubuntu 14.04
  on headphones or internal speakers.

  Connecting a USB headphone and microphone both work, though.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
  Uname: Linux 3.19.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ronald 2199 F pulseaudio
ronald 2513 F alsamixer
  CurrentDesktop: Unity
  Date: Sat Dec 12 19:36:01 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-12-07 (5 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/hwC0D2', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', 
'/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 
127: Error executing command as another user: Not authorized
   
   This incident has been reported.
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: No sound at all
  Title: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at 
all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/30/2015
  dmi.bios.vendor: HP
  dmi.bios.version: N78 Ver. 01.02
  dmi.board.name: 8102
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 16.1F
  dmi.chassis.asset.tag: 5CD54286XY
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.modalias: 
dmi:bvnHP:bvrN78Ver.01.02:bd09/30/2015:svnHP:pnHPProBook470G3:pvr:rvnHP:rn8102:rvrKBCVersion16.1F:cvnHP:ct10:cvr:
  dmi.product.name: HP ProBook 470 G3
  dmi.sys.vendor: HP

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1525554/+subscriptions

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[Desktop-packages] [Bug 1525554] Re: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all

[svennnnn]

i have the exact same problems using my hp probook 440 g3, which has
obviously quite the same or similar sound card. i just reinstalled
windows, because i am worried by the sound that my speakers do while
booting. but i have ubuntu still installed on usb stick and can give you
any log output you wanna have. pls just write me the terminal commands
you need.

** Changed in: alsa-driver (Ubuntu)
   Status: Incomplete => Confirmed

** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1525554

Title:
  [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at
  all

Status in alsa-driver package in Ubuntu:
  Confirmed
Status in linux package in Ubuntu:
  Confirmed

Bug description:
  No sound on brand new HP ProBook 470 G3 after installing Ubuntu 14.04
  on headphones or internal speakers.

  Connecting a USB headphone and microphone both work, though.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
  Uname: Linux 3.19.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ronald 2199 F pulseaudio
ronald 2513 F alsamixer
  CurrentDesktop: Unity
  Date: Sat Dec 12 19:36:01 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-12-07 (5 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/hwC0D2', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', 
'/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 
127: Error executing command as another user: Not authorized
   
   This incident has been reported.
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: No sound at all
  Title: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at 
all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/30/2015
  dmi.bios.vendor: HP
  dmi.bios.version: N78 Ver. 01.02
  dmi.board.name: 8102
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 16.1F
  dmi.chassis.asset.tag: 5CD54286XY
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.modalias: 
dmi:bvnHP:bvrN78Ver.01.02:bd09/30/2015:svnHP:pnHPProBook470G3:pvr:rvnHP:rn8102:rvrKBCVersion16.1F:cvnHP:ct10:cvr:
  dmi.product.name: HP ProBook 470 G3
  dmi.sys.vendor: HP

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 1525554] Re: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all

[radoslaw]

Hi ArnauC,

I did the same steps as you (also have the same exact model) but the
noise is not completely gone. It it somewhat better. The noise appears
for 1-2 seconds.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1525554

Title:
  [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at
  all

Status in alsa-driver package in Ubuntu:
  Incomplete
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound on brand new HP ProBook 470 G3 after installing Ubuntu 14.04
  on headphones or internal speakers.

  Connecting a USB headphone and microphone both work, though.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
  Uname: Linux 3.19.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ronald 2199 F pulseaudio
ronald 2513 F alsamixer
  CurrentDesktop: Unity
  Date: Sat Dec 12 19:36:01 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-12-07 (5 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/hwC0D2', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', 
'/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 
127: Error executing command as another user: Not authorized
   
   This incident has been reported.
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: No sound at all
  Title: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at 
all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/30/2015
  dmi.bios.vendor: HP
  dmi.bios.version: N78 Ver. 01.02
  dmi.board.name: 8102
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 16.1F
  dmi.chassis.asset.tag: 5CD54286XY
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.modalias: 
dmi:bvnHP:bvrN78Ver.01.02:bd09/30/2015:svnHP:pnHPProBook470G3:pvr:rvnHP:rn8102:rvrKBCVersion16.1F:cvnHP:ct10:cvr:
  dmi.product.name: HP ProBook 470 G3
  dmi.sys.vendor: HP

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1525554/+subscriptions

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[Desktop-packages] [Bug 1525554] Re: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all

[ArnauC]

Hi Adrian,

I only modified the /etc/modprobe.d/alsa-base.conf file adding this
lines at the end:

options snd-hda-intel power_save=0
options snd-hda-intel power_save_controller=N
options snd-hda-intel model=basic
options snd-hda-intel single_cmd=1
options snd-hda-intel probe_mask=1

And then I changed the BIOS configuration, as I said.

This only two steps. I hope this can help you!

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1525554

Title:
  [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at
  all

Status in alsa-driver package in Ubuntu:
  Incomplete
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound on brand new HP ProBook 470 G3 after installing Ubuntu 14.04
  on headphones or internal speakers.

  Connecting a USB headphone and microphone both work, though.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
  Uname: Linux 3.19.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ronald 2199 F pulseaudio
ronald 2513 F alsamixer
  CurrentDesktop: Unity
  Date: Sat Dec 12 19:36:01 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-12-07 (5 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/hwC0D2', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', 
'/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 
127: Error executing command as another user: Not authorized
   
   This incident has been reported.
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: No sound at all
  Title: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at 
all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/30/2015
  dmi.bios.vendor: HP
  dmi.bios.version: N78 Ver. 01.02
  dmi.board.name: 8102
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 16.1F
  dmi.chassis.asset.tag: 5CD54286XY
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.modalias: 
dmi:bvnHP:bvrN78Ver.01.02:bd09/30/2015:svnHP:pnHPProBook470G3:pvr:rvnHP:rn8102:rvrKBCVersion16.1F:cvnHP:ct10:cvr:
  dmi.product.name: HP ProBook 470 G3
  dmi.sys.vendor: HP

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1525554/+subscriptions

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[Desktop-packages] [Bug 1525554] Re: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all

[Adrian]

ArnauC, what is your final configuration with regards to the alsa conf
settings? I have also a G3, but the Smart sound setting in bios didn't
seem to have any impact on the loud noise

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1525554

Title:
  [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at
  all

Status in alsa-driver package in Ubuntu:
  Incomplete
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound on brand new HP ProBook 470 G3 after installing Ubuntu 14.04
  on headphones or internal speakers.

  Connecting a USB headphone and microphone both work, though.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
  Uname: Linux 3.19.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ronald 2199 F pulseaudio
ronald 2513 F alsamixer
  CurrentDesktop: Unity
  Date: Sat Dec 12 19:36:01 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-12-07 (5 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/hwC0D2', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', 
'/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 
127: Error executing command as another user: Not authorized
   
   This incident has been reported.
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: No sound at all
  Title: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at 
all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/30/2015
  dmi.bios.vendor: HP
  dmi.bios.version: N78 Ver. 01.02
  dmi.board.name: 8102
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 16.1F
  dmi.chassis.asset.tag: 5CD54286XY
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.modalias: 
dmi:bvnHP:bvrN78Ver.01.02:bd09/30/2015:svnHP:pnHPProBook470G3:pvr:rvnHP:rn8102:rvrKBCVersion16.1F:cvnHP:ct10:cvr:
  dmi.product.name: HP ProBook 470 G3
  dmi.sys.vendor: HP

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1525554/+subscriptions

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[Desktop-packages] [Bug 1525554] Re: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all

[leanid chaika]

Thanks to Andy and Baz! Sound now works on (hp probook 430)Ubuntu 15.10
default kernel 4.2 without alsa_setup.sh script

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1525554

Title:
  [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at
  all

Status in alsa-driver package in Ubuntu:
  Incomplete
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound on brand new HP ProBook 470 G3 after installing Ubuntu 14.04
  on headphones or internal speakers.

  Connecting a USB headphone and microphone both work, though.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
  Uname: Linux 3.19.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ronald 2199 F pulseaudio
ronald 2513 F alsamixer
  CurrentDesktop: Unity
  Date: Sat Dec 12 19:36:01 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-12-07 (5 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/hwC0D2', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', 
'/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 
127: Error executing command as another user: Not authorized
   
   This incident has been reported.
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: No sound at all
  Title: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at 
all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/30/2015
  dmi.bios.vendor: HP
  dmi.bios.version: N78 Ver. 01.02
  dmi.board.name: 8102
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 16.1F
  dmi.chassis.asset.tag: 5CD54286XY
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.modalias: 
dmi:bvnHP:bvrN78Ver.01.02:bd09/30/2015:svnHP:pnHPProBook470G3:pvr:rvnHP:rn8102:rvrKBCVersion16.1F:cvnHP:ct10:cvr:
  dmi.product.name: HP ProBook 470 G3
  dmi.sys.vendor: HP

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1525554/+subscriptions

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[Desktop-packages] [Bug 1525554] Re: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all

[ArnauC]

Hi!
I think I've resolved the strong noise at rebooting.

I entered into BIOS setup -> Advanced and I enabled an option called
"Intel Smart Sound".  Save changes and Exit.

Now, when I reboot, there is no noise.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1525554

Title:
  [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at
  all

Status in alsa-driver package in Ubuntu:
  Incomplete
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound on brand new HP ProBook 470 G3 after installing Ubuntu 14.04
  on headphones or internal speakers.

  Connecting a USB headphone and microphone both work, though.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
  Uname: Linux 3.19.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ronald 2199 F pulseaudio
ronald 2513 F alsamixer
  CurrentDesktop: Unity
  Date: Sat Dec 12 19:36:01 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-12-07 (5 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/hwC0D2', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', 
'/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 
127: Error executing command as another user: Not authorized
   
   This incident has been reported.
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: No sound at all
  Title: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at 
all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/30/2015
  dmi.bios.vendor: HP
  dmi.bios.version: N78 Ver. 01.02
  dmi.board.name: 8102
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 16.1F
  dmi.chassis.asset.tag: 5CD54286XY
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.modalias: 
dmi:bvnHP:bvrN78Ver.01.02:bd09/30/2015:svnHP:pnHPProBook470G3:pvr:rvnHP:rn8102:rvrKBCVersion16.1F:cvnHP:ct10:cvr:
  dmi.product.name: HP ProBook 470 G3
  dmi.sys.vendor: HP

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1525554/+subscriptions

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[Desktop-packages] [Bug 1525554] Re: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all

[ArnauC]

Hi!

I have Ubuntu 14.04 LTS with kernel 3.19.0-25 installed in a HP Probook 430 G3. 
 When I finished the installation, the sound doesn't works.
I followed the Andy C instructions and it works. I didn't use the alsa_setup.sh 
script.
   -I only put this lines in /etc/modprobe.d/alsa-base.conf
options snd-hda-intel single_cmd=1
options snd-hda-intel probe_mask=1
options snd-hda-intel model=basic

But when I reboot the laptop (not halt or poweroff), before Ubuntu starts, a 
very strong noise appears. At every reboot this noise appears.
-I corrected this problem, I just put the next line in 
/etc/modprobe.d/alsa-base.conf
 options snd-hda-intel power_save=0

Now, I've updated the kernel to  3.19.0-47 and the strong noise appears again.
I've tried to solve adding another option to the file:
options snd-hda-intel power_save_controller=N
But doesn't works

I've read the kernel documentation pages about ALSA but I haven't find the 
solution
https://www.kernel.org/doc/Documentation/sound/alsa/ALSA-Configuration.txt
https://www.kernel.org/doc/Documentation/sound/alsa/HD-Audio.txt

Has someone an idea to resolve this issue?
Thanks to all!

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1525554

Title:
  [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at
  all

Status in alsa-driver package in Ubuntu:
  Incomplete
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound on brand new HP ProBook 470 G3 after installing Ubuntu 14.04
  on headphones or internal speakers.

  Connecting a USB headphone and microphone both work, though.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
  Uname: Linux 3.19.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ronald 2199 F pulseaudio
ronald 2513 F alsamixer
  CurrentDesktop: Unity
  Date: Sat Dec 12 19:36:01 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-12-07 (5 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/hwC0D2', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', 
'/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 
127: Error executing command as another user: Not authorized
   
   This incident has been reported.
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: No sound at all
  Title: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at 
all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/30/2015
  dmi.bios.vendor: HP
  dmi.bios.version: N78 Ver. 01.02
  dmi.board.name: 8102
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 16.1F
  dmi.chassis.asset.tag: 5CD54286XY
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.modalias: 
dmi:bvnHP:bvrN78Ver.01.02:bd09/30/2015:svnHP:pnHPProBook470G3:pvr:rvnHP:rn8102:rvrKBCVersion16.1F:cvnHP:ct10:cvr:
  dmi.product.name: HP ProBook 470 G3
  dmi.sys.vendor: HP

To manage notifications about this bug go to:
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Re: [Desktop-packages] [Bug 1525554] Re: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all

[RonaldP3]

The solution proposed by Andy works for me. I have sound after reboot!
Thanks!

I also have executed the alsa_setup.sh script earlier.

2016-01-15 23:46 GMT+01:00 Andy C :

> I also have a HP 430 G3, on Ubuntu 15.10, kernel 4.2.0-23.  Same issue (no
> sound).
> Above solution from Simone (14-12-2015) failed to work for me.
>
> But the following does work and has the advantage of persisting.
>
> 1.  Create a new modprobe.d file:
> /etc/modprobe.d/intel.conf
>
> 2.  Add these entries:
> options snd-hda-intel single_cmd=1
> options snd-hda-intel probe_mask=1
>
> 3.  reboot.
>
> Credits to "Bas" :-)
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1525554
>
> Title:
>   [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at
>   all
>
> Status in alsa-driver package in Ubuntu:
>   Incomplete
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   No sound on brand new HP ProBook 470 G3 after installing Ubuntu 14.04
>   on headphones or internal speakers.
>
>   Connecting a USB headphone and microphone both work, though.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 14.04
>   Package: alsa-base 1.0.25+dfsg-0ubuntu4
>   ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
>   Uname: Linux 3.19.0-39-generic x86_64
>   ApportVersion: 2.14.1-0ubuntu3.19
>   Architecture: amd64
>   AudioDevicesInUse:
>USERPID ACCESS COMMAND
>/dev/snd/controlC0:  ronald 2199 F pulseaudio
> ronald 2513 F alsamixer
>   CurrentDesktop: Unity
>   Date: Sat Dec 12 19:36:01 2015
>   EcryptfsInUse: Yes
>   InstallationDate: Installed on 2015-12-07 (5 days ago)
>   InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64
> (20150805)
>   PackageArchitecture: all
>   SourcePackage: alsa-driver
>   Symptom: audio
>   Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
>   Symptom_Card: Built-in Audio - HDA Intel PCH
>   Symptom_DevicesInUse:
>Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path',
> '/dev/snd/hwC0D2', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p',
> '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit
> code 127: Error executing command as another user: Not authorized
>
>This incident has been reported.
>   Symptom_Jack: Digital Out, HDMI
>   Symptom_Type: No sound at all
>   Title: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No
> sound at all
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 09/30/2015
>   dmi.bios.vendor: HP
>   dmi.bios.version: N78 Ver. 01.02
>   dmi.board.name: 8102
>   dmi.board.vendor: HP
>   dmi.board.version: KBC Version 16.1F
>   dmi.chassis.asset.tag: 5CD54286XY
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: HP
>   dmi.modalias:
> dmi:bvnHP:bvrN78Ver.01.02:bd09/30/2015:svnHP:pnHPProBook470G3:pvr:rvnHP:rn8102:rvrKBCVersion16.1F:cvnHP:ct10:cvr:
>   dmi.product.name: HP ProBook 470 G3
>   dmi.sys.vendor: HP
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1525554/+subscriptions
>

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1525554

Title:
  [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at
  all

Status in alsa-driver package in Ubuntu:
  Incomplete
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound on brand new HP ProBook 470 G3 after installing Ubuntu 14.04
  on headphones or internal speakers.

  Connecting a USB headphone and microphone both work, though.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
  Uname: Linux 3.19.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ronald 2199 F pulseaudio
ronald 2513 F alsamixer
  CurrentDesktop: Unity
  Date: Sat Dec 12 19:36:01 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-12-07 (5 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/hwC0D2', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', 
'/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 
127: Error executing command as another user: Not authorized
   
   This incident has been reported.
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: No sound at 

[Desktop-packages] [Bug 1525554] Re: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all

[ArnauC]

Hi!

I have Ubuntu 14.04 LTS with kernel 3.19. When I finished the installation, the 
sound doesn't works.
I followed the Andy C instructions and it works.
   -I put 
options snd-hda-intel single_cmd=1
options snd-hda-intel probe_mask=1

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1525554

Title:
  [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at
  all

Status in alsa-driver package in Ubuntu:
  Incomplete
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound on brand new HP ProBook 470 G3 after installing Ubuntu 14.04
  on headphones or internal speakers.

  Connecting a USB headphone and microphone both work, though.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
  Uname: Linux 3.19.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ronald 2199 F pulseaudio
ronald 2513 F alsamixer
  CurrentDesktop: Unity
  Date: Sat Dec 12 19:36:01 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-12-07 (5 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/hwC0D2', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', 
'/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 
127: Error executing command as another user: Not authorized
   
   This incident has been reported.
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: No sound at all
  Title: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at 
all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/30/2015
  dmi.bios.vendor: HP
  dmi.bios.version: N78 Ver. 01.02
  dmi.board.name: 8102
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 16.1F
  dmi.chassis.asset.tag: 5CD54286XY
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.modalias: 
dmi:bvnHP:bvrN78Ver.01.02:bd09/30/2015:svnHP:pnHPProBook470G3:pvr:rvnHP:rn8102:rvrKBCVersion16.1F:cvnHP:ct10:cvr:
  dmi.product.name: HP ProBook 470 G3
  dmi.sys.vendor: HP

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 1525554] Re: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all

[Christopher M. Penalver]

ArnauC, it will help immensely if you filed a new report with the Ubuntu via a 
terminal:
ubuntu-bug audio

Please feel free to subscribe me to it.

For more on why this is helpful, please see
https://wiki.ubuntu.com/ReportingBugs.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1525554

Title:
  [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at
  all

Status in alsa-driver package in Ubuntu:
  Incomplete
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound on brand new HP ProBook 470 G3 after installing Ubuntu 14.04
  on headphones or internal speakers.

  Connecting a USB headphone and microphone both work, though.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
  Uname: Linux 3.19.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ronald 2199 F pulseaudio
ronald 2513 F alsamixer
  CurrentDesktop: Unity
  Date: Sat Dec 12 19:36:01 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-12-07 (5 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/hwC0D2', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', 
'/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 
127: Error executing command as another user: Not authorized
   
   This incident has been reported.
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: No sound at all
  Title: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at 
all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/30/2015
  dmi.bios.vendor: HP
  dmi.bios.version: N78 Ver. 01.02
  dmi.board.name: 8102
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 16.1F
  dmi.chassis.asset.tag: 5CD54286XY
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.modalias: 
dmi:bvnHP:bvrN78Ver.01.02:bd09/30/2015:svnHP:pnHPProBook470G3:pvr:rvnHP:rn8102:rvrKBCVersion16.1F:cvnHP:ct10:cvr:
  dmi.product.name: HP ProBook 470 G3
  dmi.sys.vendor: HP

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 1525554] Re: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all

[Innokenty Shuvalov]

I confirm the strong noise issue described by ArnauC.

I have Ubuntu 15.10 with kernel 4.2.0-25-generic on HP ProBook G3
installed. I have executed alsa setup earlier and it worked sometimes.
Adding the lines proposed by Andy fixed the sound issue even after
reboot. Although the strong noise issue arose.

Actually, it did happen SOMETIMES even earlier, when I tried for use the
alsa force, but now it's 100% reproducible.

Also I wanna mention, that this sound appears even before I select the
OS to boot, so it must be some bios configuration problem or whatever. I
tried googling it, but did not succeed at all.

How can I help in the bug investigation?

I tried running ubuntu-bug audio, it starts playing beeps through my
speakers. First time it goes well, but the second time it hangs forever.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1525554

Title:
  [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at
  all

Status in alsa-driver package in Ubuntu:
  Incomplete
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound on brand new HP ProBook 470 G3 after installing Ubuntu 14.04
  on headphones or internal speakers.

  Connecting a USB headphone and microphone both work, though.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
  Uname: Linux 3.19.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ronald 2199 F pulseaudio
ronald 2513 F alsamixer
  CurrentDesktop: Unity
  Date: Sat Dec 12 19:36:01 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-12-07 (5 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/hwC0D2', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', 
'/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 
127: Error executing command as another user: Not authorized
   
   This incident has been reported.
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: No sound at all
  Title: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at 
all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/30/2015
  dmi.bios.vendor: HP
  dmi.bios.version: N78 Ver. 01.02
  dmi.board.name: 8102
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 16.1F
  dmi.chassis.asset.tag: 5CD54286XY
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.modalias: 
dmi:bvnHP:bvrN78Ver.01.02:bd09/30/2015:svnHP:pnHPProBook470G3:pvr:rvnHP:rn8102:rvrKBCVersion16.1F:cvnHP:ct10:cvr:
  dmi.product.name: HP ProBook 470 G3
  dmi.sys.vendor: HP

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[Desktop-packages] [Bug 1525554] Re: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all

[Christopher M. Penalver]

Innokenty Shuvalov:
>"I tried running ubuntu-bug audio"

Running it is a binary event in that either one does it, or doesn't. In
this case, it wasn't as per
https://bugs.launchpad.net/~innocentshuvalov/+reportedbugs .

However, I'll adjust future request comments to clear that up. Thanks
for bringing it to my attention.

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1525554

Title:
  [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at
  all

Status in alsa-driver package in Ubuntu:
  Incomplete
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound on brand new HP ProBook 470 G3 after installing Ubuntu 14.04
  on headphones or internal speakers.

  Connecting a USB headphone and microphone both work, though.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
  Uname: Linux 3.19.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ronald 2199 F pulseaudio
ronald 2513 F alsamixer
  CurrentDesktop: Unity
  Date: Sat Dec 12 19:36:01 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-12-07 (5 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/hwC0D2', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', 
'/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 
127: Error executing command as another user: Not authorized
   
   This incident has been reported.
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: No sound at all
  Title: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at 
all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/30/2015
  dmi.bios.vendor: HP
  dmi.bios.version: N78 Ver. 01.02
  dmi.board.name: 8102
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 16.1F
  dmi.chassis.asset.tag: 5CD54286XY
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.modalias: 
dmi:bvnHP:bvrN78Ver.01.02:bd09/30/2015:svnHP:pnHPProBook470G3:pvr:rvnHP:rn8102:rvrKBCVersion16.1F:cvnHP:ct10:cvr:
  dmi.product.name: HP ProBook 470 G3
  dmi.sys.vendor: HP

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1525554/+subscriptions

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[Desktop-packages] [Bug 1525554] Re: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all

[Andy C]

Hi to Simone.
I do not believe the alsa_setup.sh is required (I did not need to use it)

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1525554

Title:
  [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at
  all

Status in alsa-driver package in Ubuntu:
  Incomplete
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound on brand new HP ProBook 470 G3 after installing Ubuntu 14.04
  on headphones or internal speakers.

  Connecting a USB headphone and microphone both work, though.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
  Uname: Linux 3.19.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ronald 2199 F pulseaudio
ronald 2513 F alsamixer
  CurrentDesktop: Unity
  Date: Sat Dec 12 19:36:01 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-12-07 (5 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/hwC0D2', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', 
'/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 
127: Error executing command as another user: Not authorized
   
   This incident has been reported.
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: No sound at all
  Title: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at 
all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/30/2015
  dmi.bios.vendor: HP
  dmi.bios.version: N78 Ver. 01.02
  dmi.board.name: 8102
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 16.1F
  dmi.chassis.asset.tag: 5CD54286XY
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.modalias: 
dmi:bvnHP:bvrN78Ver.01.02:bd09/30/2015:svnHP:pnHPProBook470G3:pvr:rvnHP:rn8102:rvrKBCVersion16.1F:cvnHP:ct10:cvr:
  dmi.product.name: HP ProBook 470 G3
  dmi.sys.vendor: HP

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[Desktop-packages] [Bug 1525554] Re: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all

[Simone]

Many thanks to Andy (and Bas), it works for me!!!
But with alsa_setup.sh already executed earlier. I don't know if the script is 
important with regard to the solution.
HP 470 G3 - Ubuntu 15.10 kernel 4.2.0-23-generic

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1525554

Title:
  [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at
  all

Status in alsa-driver package in Ubuntu:
  Incomplete
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound on brand new HP ProBook 470 G3 after installing Ubuntu 14.04
  on headphones or internal speakers.

  Connecting a USB headphone and microphone both work, though.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
  Uname: Linux 3.19.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ronald 2199 F pulseaudio
ronald 2513 F alsamixer
  CurrentDesktop: Unity
  Date: Sat Dec 12 19:36:01 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-12-07 (5 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/hwC0D2', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', 
'/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 
127: Error executing command as another user: Not authorized
   
   This incident has been reported.
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: No sound at all
  Title: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at 
all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/30/2015
  dmi.bios.vendor: HP
  dmi.bios.version: N78 Ver. 01.02
  dmi.board.name: 8102
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 16.1F
  dmi.chassis.asset.tag: 5CD54286XY
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.modalias: 
dmi:bvnHP:bvrN78Ver.01.02:bd09/30/2015:svnHP:pnHPProBook470G3:pvr:rvnHP:rn8102:rvrKBCVersion16.1F:cvnHP:ct10:cvr:
  dmi.product.name: HP ProBook 470 G3
  dmi.sys.vendor: HP

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 1525554] Re: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all

[Andy C]

I also have a HP 430 G3, on Ubuntu 15.10, kernel 4.2.0-23.  Same issue (no 
sound).
Above solution from Simone (14-12-2015) failed to work for me.

But the following does work and has the advantage of persisting.

1.  Create a new modprobe.d file:
/etc/modprobe.d/intel.conf

2.  Add these entries:
options snd-hda-intel single_cmd=1
options snd-hda-intel probe_mask=1

3.  reboot.

Credits to "Bas" :-)

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1525554

Title:
  [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at
  all

Status in alsa-driver package in Ubuntu:
  Incomplete
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound on brand new HP ProBook 470 G3 after installing Ubuntu 14.04
  on headphones or internal speakers.

  Connecting a USB headphone and microphone both work, though.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
  Uname: Linux 3.19.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ronald 2199 F pulseaudio
ronald 2513 F alsamixer
  CurrentDesktop: Unity
  Date: Sat Dec 12 19:36:01 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-12-07 (5 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/hwC0D2', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', 
'/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 
127: Error executing command as another user: Not authorized
   
   This incident has been reported.
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: No sound at all
  Title: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at 
all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/30/2015
  dmi.bios.vendor: HP
  dmi.bios.version: N78 Ver. 01.02
  dmi.board.name: 8102
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 16.1F
  dmi.chassis.asset.tag: 5CD54286XY
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.modalias: 
dmi:bvnHP:bvrN78Ver.01.02:bd09/30/2015:svnHP:pnHPProBook470G3:pvr:rvnHP:rn8102:rvrKBCVersion16.1F:cvnHP:ct10:cvr:
  dmi.product.name: HP ProBook 470 G3
  dmi.sys.vendor: HP

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[Desktop-packages] [Bug 1525554] Re: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all

[leanid chaika]

I have new HP ProBook 430 G3 and have exactly same problem, and I can
confirm too that workaround from Simone works!

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1525554

Title:
  [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at
  all

Status in alsa-driver package in Ubuntu:
  Incomplete
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound on brand new HP ProBook 470 G3 after installing Ubuntu 14.04
  on headphones or internal speakers.

  Connecting a USB headphone and microphone both work, though.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
  Uname: Linux 3.19.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ronald 2199 F pulseaudio
ronald 2513 F alsamixer
  CurrentDesktop: Unity
  Date: Sat Dec 12 19:36:01 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-12-07 (5 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/hwC0D2', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', 
'/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 
127: Error executing command as another user: Not authorized
   
   This incident has been reported.
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: No sound at all
  Title: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at 
all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/30/2015
  dmi.bios.vendor: HP
  dmi.bios.version: N78 Ver. 01.02
  dmi.board.name: 8102
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 16.1F
  dmi.chassis.asset.tag: 5CD54286XY
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.modalias: 
dmi:bvnHP:bvrN78Ver.01.02:bd09/30/2015:svnHP:pnHPProBook470G3:pvr:rvnHP:rn8102:rvrKBCVersion16.1F:cvnHP:ct10:cvr:
  dmi.product.name: HP ProBook 470 G3
  dmi.sys.vendor: HP

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 1525554] Re: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all

[Thomas Giesel]

Today I added some debug output to 4.4-rc8. That's what I got so far:

When the codec probing fails, it takes exactly a bit more than 5 seconds from 
sending the verb 
[  394.482417] snd_hda_intel :00:1f.3: snd_hdac_bus_send_cmd: Try to send 
val=0xf
to getting: 
[  399.524257] snd_hda_intel :00:1f.3: spurious response 0x14f150f4:0x0, 
last cmd=0x0f

When it works, after reloading a few time, the probing looks well:
[  798.042375] snd_hda_intel :00:1f.3: bound :00:02.0 (ops 
i915_audio_component_bind_ops [i915])
[  798.055895] snd_hda_intel :00:1f.3: codec_mask = 0x5
[  798.057519] snd_hda_intel :00:1f.3: snd_hdac_bus_send_cmd: Try to send 
val=0xf
[  798.057525] snd_hda_intel :00:1f.3: azx_rirb_get_response starting, last 
cmd=0x000f
[  798.057578] snd_hda_intel :00:1f.3: codec #0 probed OK
[  798.057580] snd_hda_intel :00:1f.3: snd_hdac_bus_send_cmd: Try to send 
val=0x200f
[  798.057583] snd_hda_intel :00:1f.3: azx_rirb_get_response starting, last 
cmd=0x200f
[  798.057615] snd_hda_intel :00:1f.3: codec #2 probed OK

I'm just starting to understand the code. If somebody with a better
background has some advice what could be useful to try, post it here or
ping "skoe" at freenode/#ubuntu-kernel.

btw: I'm quite sure that the script alsa_setup.sh has nothing to do with
the issue, but the force-reload is sufficient.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1525554

Title:
  [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at
  all

Status in alsa-driver package in Ubuntu:
  Incomplete
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound on brand new HP ProBook 470 G3 after installing Ubuntu 14.04
  on headphones or internal speakers.

  Connecting a USB headphone and microphone both work, though.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
  Uname: Linux 3.19.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ronald 2199 F pulseaudio
ronald 2513 F alsamixer
  CurrentDesktop: Unity
  Date: Sat Dec 12 19:36:01 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-12-07 (5 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/hwC0D2', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', 
'/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 
127: Error executing command as another user: Not authorized
   
   This incident has been reported.
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: No sound at all
  Title: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at 
all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/30/2015
  dmi.bios.vendor: HP
  dmi.bios.version: N78 Ver. 01.02
  dmi.board.name: 8102
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 16.1F
  dmi.chassis.asset.tag: 5CD54286XY
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.modalias: 
dmi:bvnHP:bvrN78Ver.01.02:bd09/30/2015:svnHP:pnHPProBook470G3:pvr:rvnHP:rn8102:rvrKBCVersion16.1F:cvnHP:ct10:cvr:
  dmi.product.name: HP ProBook 470 G3
  dmi.sys.vendor: HP

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 1525554] Re: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all

[Christopher M. Penalver]

SqUe, it will help tremendously if you filed a new report via a terminal:
ubuntu-bug audio

Please feel free to subscribe me to it.

For more on why this is helpful, please see
https://wiki.ubuntu.com/ReportingBugs.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1525554

Title:
  [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at
  all

Status in alsa-driver package in Ubuntu:
  Incomplete
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound on brand new HP ProBook 470 G3 after installing Ubuntu 14.04
  on headphones or internal speakers.

  Connecting a USB headphone and microphone both work, though.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
  Uname: Linux 3.19.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ronald 2199 F pulseaudio
ronald 2513 F alsamixer
  CurrentDesktop: Unity
  Date: Sat Dec 12 19:36:01 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-12-07 (5 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/hwC0D2', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', 
'/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 
127: Error executing command as another user: Not authorized
   
   This incident has been reported.
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: No sound at all
  Title: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at 
all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/30/2015
  dmi.bios.vendor: HP
  dmi.bios.version: N78 Ver. 01.02
  dmi.board.name: 8102
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 16.1F
  dmi.chassis.asset.tag: 5CD54286XY
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.modalias: 
dmi:bvnHP:bvrN78Ver.01.02:bd09/30/2015:svnHP:pnHPProBook470G3:pvr:rvnHP:rn8102:rvrKBCVersion16.1F:cvnHP:ct10:cvr:
  dmi.product.name: HP ProBook 470 G3
  dmi.sys.vendor: HP

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 1525554] Re: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all

[SqUe]

I have a brand new HP 440 G3 (Not 470) and it does exactly the same
problem. I can confirm that the workaround that instructs you to use
stchman's alsa_setup.sh and make 3 force-reloads of alsa works!! But it
is still a very ugly workaround.

I am on Ubuntu Gnome 15.10 using mainline 4.4-rc8 kernel.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1525554

Title:
  [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at
  all

Status in alsa-driver package in Ubuntu:
  Incomplete
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound on brand new HP ProBook 470 G3 after installing Ubuntu 14.04
  on headphones or internal speakers.

  Connecting a USB headphone and microphone both work, though.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
  Uname: Linux 3.19.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ronald 2199 F pulseaudio
ronald 2513 F alsamixer
  CurrentDesktop: Unity
  Date: Sat Dec 12 19:36:01 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-12-07 (5 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/hwC0D2', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', 
'/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 
127: Error executing command as another user: Not authorized
   
   This incident has been reported.
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: No sound at all
  Title: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at 
all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/30/2015
  dmi.bios.vendor: HP
  dmi.bios.version: N78 Ver. 01.02
  dmi.board.name: 8102
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 16.1F
  dmi.chassis.asset.tag: 5CD54286XY
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.modalias: 
dmi:bvnHP:bvrN78Ver.01.02:bd09/30/2015:svnHP:pnHPProBook470G3:pvr:rvnHP:rn8102:rvrKBCVersion16.1F:cvnHP:ct10:cvr:
  dmi.product.name: HP ProBook 470 G3
  dmi.sys.vendor: HP

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 1525554] Re: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all

[Thomas Giesel]

In case it helps, this is the kernel output for the workaround. sudo
alsa force-reload with a few seconds in between. alsa 1.0.16.

[  119.328947] snd_hda_intel :00:1f.3: bound :00:02.0 (ops 
i915_audio_component_bind_ops [i915])
[  119.347243] snd_hda_intel :00:1f.3: spurious response 0x0:0x2, last 
cmd=0x00
[  122.364838] snd_hda_intel :00:1f.3: azx_get_response timeout, switching 
to polling mode: last cmd=0x000f
[  123.368786] snd_hda_intel :00:1f.3: No response from codec, disabling 
MSI: last cmd=0x000f
[  124.376551] snd_hda_intel :00:1f.3: Codec #0 probe error; disabling it...
[  124.381407] hdaudio hdaudioC0D2: no AFG or MFG node found
[  124.381442] snd_hda_intel :00:1f.3: no codecs initialized
[  129.165830] snd_hda_intel :00:1f.3: bound :00:02.0 (ops 
i915_audio_component_bind_ops [i915])
[  129.182844] snd_hda_intel :00:1f.3: spurious response 0x80862809:0x2, 
last cmd=0x00
[  132.202786] snd_hda_intel :00:1f.3: azx_get_response timeout, switching 
to polling mode: last cmd=0x000f
[  133.210682] snd_hda_intel :00:1f.3: No response from codec, disabling 
MSI: last cmd=0x000f
[  134.218589] snd_hda_intel :00:1f.3: Codec #0 probe error; disabling it...
[  134.223454] snd_hda_intel :00:1f.3: spurious response 0x14f150f4:0x0, 
last cmd=0x0f
[  135.230455] snd_hda_intel :00:1f.3: azx_get_response timeout, switching 
to single_cmd mode: last cmd=0x200f0004
[  135.230480] hdaudio hdaudioC0D2: no AFG or MFG node found
[  135.230495] snd_hda_intel :00:1f.3: no codecs initialized
[  138.975719] snd_hda_intel :00:1f.3: bound :00:02.0 (ops 
i915_audio_component_bind_ops [i915])
[  138.991803] snd_hda_intel :00:1f.3: spurious response 0x80862809:0x2, 
last cmd=0x00
[  142.005673] snd_hda_intel :00:1f.3: azx_get_response timeout, switching 
to polling mode: last cmd=0x000f
[  143.013540] snd_hda_intel :00:1f.3: No response from codec, disabling 
MSI: last cmd=0x000f
[  144.021411] snd_hda_intel :00:1f.3: Codec #0 probe error; disabling it...
[  144.026201] snd_hda_intel :00:1f.3: spurious response 0x14f150f4:0x0, 
last cmd=0x0f
[  145.033315] snd_hda_intel :00:1f.3: azx_get_response timeout, switching 
to single_cmd mode: last cmd=0x200f0004
[  145.05] hdaudio hdaudioC0D2: no AFG or MFG node found
[  145.033347] snd_hda_intel :00:1f.3: no codecs initialized
[  154.940302] snd_hda_intel :00:1f.3: bound :00:02.0 (ops 
i915_audio_component_bind_ops [i915])
[  154.964152] snd_hda_codec_conexant hdaudioC0D0: CX20724: BIOS auto-probing.
[  154.964672] snd_hda_codec_conexant hdaudioC0D0: autoconfig for CX20724: 
line_outs=1 (0x17/0x0/0x0/0x0/0x0) type:speaker
[  154.964673] snd_hda_codec_conexant hdaudioC0D0:speaker_outs=0 
(0x0/0x0/0x0/0x0/0x0)
[  154.964675] snd_hda_codec_conexant hdaudioC0D0:hp_outs=1 
(0x16/0x0/0x0/0x0/0x0)
[  154.964676] snd_hda_codec_conexant hdaudioC0D0:mono: mono_out=0x0
[  154.964678] snd_hda_codec_conexant hdaudioC0D0:inputs:
[  154.964680] snd_hda_codec_conexant hdaudioC0D0:  Internal Mic=0x1a
[  154.964681] snd_hda_codec_conexant hdaudioC0D0:  Mic=0x19
[  154.965633] snd_hda_codec_conexant hdaudioC0D0: Enable sync_write for stable 
communication
[  154.972198] input: HDA Intel PCH Mic as 
/devices/pci:00/:00:1f.3/sound/card0/input22
[  154.972252] input: HDA Intel PCH Headphone as 
/devices/pci:00/:00:1f.3/sound/card0/input23
[  154.972299] input: HDA Intel PCH HDMI/DP,pcm=3 as 
/devices/pci:00/:00:1f.3/sound/card0/input24
[  154.972342] input: HDA Intel PCH HDMI/DP,pcm=7 as 
/devices/pci:00/:00:1f.3/sound/card0/input25
[  154.972389] input: HDA Intel PCH HDMI/DP,pcm=8 as 
/devices/pci:00/:00:1f.3/sound/card0/input26

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https://bugs.launchpad.net/bugs/1525554

Title:
  [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at
  all

Status in alsa-driver package in Ubuntu:
  Incomplete

Bug description:
  No sound on brand new HP ProBook 470 G3 after installing Ubuntu 14.04
  on headphones or internal speakers.

  Connecting a USB headphone and microphone both work, though.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
  Uname: Linux 3.19.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ronald 2199 F pulseaudio
ronald 2513 F alsamixer
  CurrentDesktop: Unity
  Date: Sat Dec 12 19:36:01 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-12-07 (5 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  PackageArchitecture: all

[Desktop-packages] [Bug 1525554] Re: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all

[Thomas Giesel]

Forget the crap about version 1.0.16. The version is:
cat /proc/asound/version 
Advanced Linux Sound Architecture Driver Version k4.3.0-5-generic.

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1525554

Title:
  [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at
  all

Status in alsa-driver package in Ubuntu:
  Incomplete

Bug description:
  No sound on brand new HP ProBook 470 G3 after installing Ubuntu 14.04
  on headphones or internal speakers.

  Connecting a USB headphone and microphone both work, though.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
  Uname: Linux 3.19.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ronald 2199 F pulseaudio
ronald 2513 F alsamixer
  CurrentDesktop: Unity
  Date: Sat Dec 12 19:36:01 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-12-07 (5 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/hwC0D2', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', 
'/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 
127: Error executing command as another user: Not authorized
   
   This incident has been reported.
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: No sound at all
  Title: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at 
all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/30/2015
  dmi.bios.vendor: HP
  dmi.bios.version: N78 Ver. 01.02
  dmi.board.name: 8102
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 16.1F
  dmi.chassis.asset.tag: 5CD54286XY
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.modalias: 
dmi:bvnHP:bvrN78Ver.01.02:bd09/30/2015:svnHP:pnHPProBook470G3:pvr:rvnHP:rn8102:rvrKBCVersion16.1F:cvnHP:ct10:cvr:
  dmi.product.name: HP ProBook 470 G3
  dmi.sys.vendor: HP

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[Desktop-packages] [Bug 1525554] Re: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all

[Timo Aaltonen]

please try with mainline 4.4-rc8:

http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.4-rc8-wily/

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1525554

Title:
  [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at
  all

Status in alsa-driver package in Ubuntu:
  Incomplete
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound on brand new HP ProBook 470 G3 after installing Ubuntu 14.04
  on headphones or internal speakers.

  Connecting a USB headphone and microphone both work, though.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
  Uname: Linux 3.19.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ronald 2199 F pulseaudio
ronald 2513 F alsamixer
  CurrentDesktop: Unity
  Date: Sat Dec 12 19:36:01 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-12-07 (5 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/hwC0D2', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', 
'/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 
127: Error executing command as another user: Not authorized
   
   This incident has been reported.
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: No sound at all
  Title: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at 
all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/30/2015
  dmi.bios.vendor: HP
  dmi.bios.version: N78 Ver. 01.02
  dmi.board.name: 8102
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 16.1F
  dmi.chassis.asset.tag: 5CD54286XY
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.modalias: 
dmi:bvnHP:bvrN78Ver.01.02:bd09/30/2015:svnHP:pnHPProBook470G3:pvr:rvnHP:rn8102:rvrKBCVersion16.1F:cvnHP:ct10:cvr:
  dmi.product.name: HP ProBook 470 G3
  dmi.sys.vendor: HP

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1525554/+subscriptions

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[Desktop-packages] [Bug 1525554] Re: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all

[Chris J Arges]

** Also affects: linux (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1525554

Title:
  [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at
  all

Status in alsa-driver package in Ubuntu:
  Incomplete
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound on brand new HP ProBook 470 G3 after installing Ubuntu 14.04
  on headphones or internal speakers.

  Connecting a USB headphone and microphone both work, though.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
  Uname: Linux 3.19.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ronald 2199 F pulseaudio
ronald 2513 F alsamixer
  CurrentDesktop: Unity
  Date: Sat Dec 12 19:36:01 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-12-07 (5 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/hwC0D2', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', 
'/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 
127: Error executing command as another user: Not authorized
   
   This incident has been reported.
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: No sound at all
  Title: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at 
all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/30/2015
  dmi.bios.vendor: HP
  dmi.bios.version: N78 Ver. 01.02
  dmi.board.name: 8102
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 16.1F
  dmi.chassis.asset.tag: 5CD54286XY
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.modalias: 
dmi:bvnHP:bvrN78Ver.01.02:bd09/30/2015:svnHP:pnHPProBook470G3:pvr:rvnHP:rn8102:rvrKBCVersion16.1F:cvnHP:ct10:cvr:
  dmi.product.name: HP ProBook 470 G3
  dmi.sys.vendor: HP

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 1525554] Re: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all

[Christopher M. Penalver]

** Tags added: bios-outdated-1.06

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1525554

Title:
  [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at
  all

Status in alsa-driver package in Ubuntu:
  Incomplete
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound on brand new HP ProBook 470 G3 after installing Ubuntu 14.04
  on headphones or internal speakers.

  Connecting a USB headphone and microphone both work, though.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
  Uname: Linux 3.19.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ronald 2199 F pulseaudio
ronald 2513 F alsamixer
  CurrentDesktop: Unity
  Date: Sat Dec 12 19:36:01 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-12-07 (5 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/hwC0D2', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', 
'/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 
127: Error executing command as another user: Not authorized
   
   This incident has been reported.
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: No sound at all
  Title: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at 
all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/30/2015
  dmi.bios.vendor: HP
  dmi.bios.version: N78 Ver. 01.02
  dmi.board.name: 8102
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 16.1F
  dmi.chassis.asset.tag: 5CD54286XY
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.modalias: 
dmi:bvnHP:bvrN78Ver.01.02:bd09/30/2015:svnHP:pnHPProBook470G3:pvr:rvnHP:rn8102:rvrKBCVersion16.1F:cvnHP:ct10:cvr:
  dmi.product.name: HP ProBook 470 G3
  dmi.sys.vendor: HP

To manage notifications about this bug go to:
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Re: [Desktop-packages] [Bug 1525554] Re: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all

[RonaldP3]

I have installed ubuntu 15.10 and ran the solution proposed by Simone, see
below, and that worked! It is indeed a strange workaround, but it works. I
hope it'll work properly when ubuntu 16.04 arrives.

Since I don't have any Output Card listed in Audo Settings, executing
> alsa_setup.sh (from http://www.stchman.com/alsa_update.html) it create
> permanently a new "Dummy Output", obviously not working.
>
> Then running these commands audio from speakers is working until shutdown:
> sudo modprobe snd-hda-intel
> sudo alsa force-reload  <--for 3 times but waiting 10-15 seconds between
> one and the other
>

2015-12-25 16:07 GMT+01:00 dino99 <1525...@bugs.launchpad.net>:

> More comment:
>
> Pulseaudio strictly now needs:
> - 'hda' bios setting (not ac97)
> - jacks correctly plugged as expected: aka, strict same colors
>
> then check the sound config/settings (via pavucontrol/paprefs)
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1525554
>
> Title:
>   [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at
>   all
>
> Status in alsa-driver package in Ubuntu:
>   Incomplete
>
> Bug description:
>   No sound on brand new HP ProBook 470 G3 after installing Ubuntu 14.04
>   on headphones or internal speakers.
>
>   Connecting a USB headphone and microphone both work, though.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 14.04
>   Package: alsa-base 1.0.25+dfsg-0ubuntu4
>   ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
>   Uname: Linux 3.19.0-39-generic x86_64
>   ApportVersion: 2.14.1-0ubuntu3.19
>   Architecture: amd64
>   AudioDevicesInUse:
>USERPID ACCESS COMMAND
>/dev/snd/controlC0:  ronald 2199 F pulseaudio
> ronald 2513 F alsamixer
>   CurrentDesktop: Unity
>   Date: Sat Dec 12 19:36:01 2015
>   EcryptfsInUse: Yes
>   InstallationDate: Installed on 2015-12-07 (5 days ago)
>   InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64
> (20150805)
>   PackageArchitecture: all
>   SourcePackage: alsa-driver
>   Symptom: audio
>   Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
>   Symptom_Card: Built-in Audio - HDA Intel PCH
>   Symptom_DevicesInUse:
>Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path',
> '/dev/snd/hwC0D2', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p',
> '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit
> code 127: Error executing command as another user: Not authorized
>
>This incident has been reported.
>   Symptom_Jack: Digital Out, HDMI
>   Symptom_Type: No sound at all
>   Title: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No
> sound at all
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 09/30/2015
>   dmi.bios.vendor: HP
>   dmi.bios.version: N78 Ver. 01.02
>   dmi.board.name: 8102
>   dmi.board.vendor: HP
>   dmi.board.version: KBC Version 16.1F
>   dmi.chassis.asset.tag: 5CD54286XY
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: HP
>   dmi.modalias:
> dmi:bvnHP:bvrN78Ver.01.02:bd09/30/2015:svnHP:pnHPProBook470G3:pvr:rvnHP:rn8102:rvrKBCVersion16.1F:cvnHP:ct10:cvr:
>   dmi.product.name: HP ProBook 470 G3
>   dmi.sys.vendor: HP
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1525554/+subscriptions
>

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1525554

Title:
  [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at
  all

Status in alsa-driver package in Ubuntu:
  Incomplete

Bug description:
  No sound on brand new HP ProBook 470 G3 after installing Ubuntu 14.04
  on headphones or internal speakers.

  Connecting a USB headphone and microphone both work, though.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
  Uname: Linux 3.19.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ronald 2199 F pulseaudio
ronald 2513 F alsamixer
  CurrentDesktop: Unity
  Date: Sat Dec 12 19:36:01 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-12-07 (5 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/hwC0D2', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', 
'/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with 

[Desktop-packages] [Bug 1525554] Re: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all

[Thomas Giesel]

Same on Ubunto 16.04 Daily Build (4.3.0-2-generic #11-Ubuntu SMP Fri Dec
4). The bug report is "incomplete" - what can I do to make it complete
or to help to fix it?

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1525554

Title:
  [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at
  all

Status in alsa-driver package in Ubuntu:
  Incomplete

Bug description:
  No sound on brand new HP ProBook 470 G3 after installing Ubuntu 14.04
  on headphones or internal speakers.

  Connecting a USB headphone and microphone both work, though.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
  Uname: Linux 3.19.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ronald 2199 F pulseaudio
ronald 2513 F alsamixer
  CurrentDesktop: Unity
  Date: Sat Dec 12 19:36:01 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-12-07 (5 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/hwC0D2', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', 
'/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 
127: Error executing command as another user: Not authorized
   
   This incident has been reported.
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: No sound at all
  Title: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at 
all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/30/2015
  dmi.bios.vendor: HP
  dmi.bios.version: N78 Ver. 01.02
  dmi.board.name: 8102
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 16.1F
  dmi.chassis.asset.tag: 5CD54286XY
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.modalias: 
dmi:bvnHP:bvrN78Ver.01.02:bd09/30/2015:svnHP:pnHPProBook470G3:pvr:rvnHP:rn8102:rvrKBCVersion16.1F:cvnHP:ct10:cvr:
  dmi.product.name: HP ProBook 470 G3
  dmi.sys.vendor: HP

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 1525554] Re: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all

[dino99]

My two cents,

you have some recent hardwares but use quite old kernel. Your issue is 
expected, and the solution is to use recent release/kernel with recent hardware.
 Either dist-upgrade (or better do a fresh install to avoid possible settings 
conflict disturbing the system) to at least wily or xenial (which smoothly 
works, even if its a development work still on going, blah blah ...); or test 
trusty + kernel 4.3 if you are afraid by the previous proposal.

 http://kernel.ubuntu.com/~kernel-ppa/mainline/

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1525554

Title:
  [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at
  all

Status in alsa-driver package in Ubuntu:
  Incomplete

Bug description:
  No sound on brand new HP ProBook 470 G3 after installing Ubuntu 14.04
  on headphones or internal speakers.

  Connecting a USB headphone and microphone both work, though.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
  Uname: Linux 3.19.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ronald 2199 F pulseaudio
ronald 2513 F alsamixer
  CurrentDesktop: Unity
  Date: Sat Dec 12 19:36:01 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-12-07 (5 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/hwC0D2', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', 
'/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 
127: Error executing command as another user: Not authorized
   
   This incident has been reported.
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: No sound at all
  Title: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at 
all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/30/2015
  dmi.bios.vendor: HP
  dmi.bios.version: N78 Ver. 01.02
  dmi.board.name: 8102
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 16.1F
  dmi.chassis.asset.tag: 5CD54286XY
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.modalias: 
dmi:bvnHP:bvrN78Ver.01.02:bd09/30/2015:svnHP:pnHPProBook470G3:pvr:rvnHP:rn8102:rvrKBCVersion16.1F:cvnHP:ct10:cvr:
  dmi.product.name: HP ProBook 470 G3
  dmi.sys.vendor: HP

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 1525554] Re: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all

[dino99]

@Thomas

same issue found like yours: 
https://askubuntu.com/questions/700167/no-sound-on-ubuntu-15-10
( still beleive in installing the latest packages/drivers to get support 
(kernel/drm, ...) maybe try 
https://launchpad.net/~ricotz/+archive/ubuntu/testing & staging)

Some googling can help finding Skylake similar issue (example:
https://www.pantz.org/hardware/motherboard/intel_skylake_with_an_asus_z170-ar_and_ubuntu_linux_14.04.html)

http://www.spinics.net/lists/intel-gfx/msg81294.html

https://www.google.com.tr/search?q=snd_hda_intel+%3A00%3A1f.3=snd_hda_intel+%3A00%3A1f.3=chrome..69i57.2132j0j8=ubuntu=chrome_sm=93=UTF-8#q=snd_hda_intel+:00:1f.3=qdr:y

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1525554

Title:
  [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at
  all

Status in alsa-driver package in Ubuntu:
  Incomplete

Bug description:
  No sound on brand new HP ProBook 470 G3 after installing Ubuntu 14.04
  on headphones or internal speakers.

  Connecting a USB headphone and microphone both work, though.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
  Uname: Linux 3.19.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ronald 2199 F pulseaudio
ronald 2513 F alsamixer
  CurrentDesktop: Unity
  Date: Sat Dec 12 19:36:01 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-12-07 (5 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/hwC0D2', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', 
'/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 
127: Error executing command as another user: Not authorized
   
   This incident has been reported.
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: No sound at all
  Title: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at 
all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/30/2015
  dmi.bios.vendor: HP
  dmi.bios.version: N78 Ver. 01.02
  dmi.board.name: 8102
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 16.1F
  dmi.chassis.asset.tag: 5CD54286XY
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.modalias: 
dmi:bvnHP:bvrN78Ver.01.02:bd09/30/2015:svnHP:pnHPProBook470G3:pvr:rvnHP:rn8102:rvrKBCVersion16.1F:cvnHP:ct10:cvr:
  dmi.product.name: HP ProBook 470 G3
  dmi.sys.vendor: HP

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 1525554] Re: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all

[dino99]

More comment:

Pulseaudio strictly now needs:
- 'hda' bios setting (not ac97)
- jacks correctly plugged as expected: aka, strict same colors

then check the sound config/settings (via pavucontrol/paprefs)

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1525554

Title:
  [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at
  all

Status in alsa-driver package in Ubuntu:
  Incomplete

Bug description:
  No sound on brand new HP ProBook 470 G3 after installing Ubuntu 14.04
  on headphones or internal speakers.

  Connecting a USB headphone and microphone both work, though.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
  Uname: Linux 3.19.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ronald 2199 F pulseaudio
ronald 2513 F alsamixer
  CurrentDesktop: Unity
  Date: Sat Dec 12 19:36:01 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-12-07 (5 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/hwC0D2', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', 
'/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 
127: Error executing command as another user: Not authorized
   
   This incident has been reported.
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: No sound at all
  Title: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at 
all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/30/2015
  dmi.bios.vendor: HP
  dmi.bios.version: N78 Ver. 01.02
  dmi.board.name: 8102
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 16.1F
  dmi.chassis.asset.tag: 5CD54286XY
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.modalias: 
dmi:bvnHP:bvrN78Ver.01.02:bd09/30/2015:svnHP:pnHPProBook470G3:pvr:rvnHP:rn8102:rvrKBCVersion16.1F:cvnHP:ct10:cvr:
  dmi.product.name: HP ProBook 470 G3
  dmi.sys.vendor: HP

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 1525554] Re: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all

[Thomas Giesel]

Thanks for your response, dino99. But same with
4.4.0-040400rc6-generic:

[   10.638237] snd_hda_intel :00:1f.3: No response from codec,
disabling MSI: last cmd=0x000f

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1525554

Title:
  [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at
  all

Status in alsa-driver package in Ubuntu:
  Incomplete

Bug description:
  No sound on brand new HP ProBook 470 G3 after installing Ubuntu 14.04
  on headphones or internal speakers.

  Connecting a USB headphone and microphone both work, though.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
  Uname: Linux 3.19.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ronald 2199 F pulseaudio
ronald 2513 F alsamixer
  CurrentDesktop: Unity
  Date: Sat Dec 12 19:36:01 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-12-07 (5 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/hwC0D2', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', 
'/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 
127: Error executing command as another user: Not authorized
   
   This incident has been reported.
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: No sound at all
  Title: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at 
all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/30/2015
  dmi.bios.vendor: HP
  dmi.bios.version: N78 Ver. 01.02
  dmi.board.name: 8102
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 16.1F
  dmi.chassis.asset.tag: 5CD54286XY
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.modalias: 
dmi:bvnHP:bvrN78Ver.01.02:bd09/30/2015:svnHP:pnHPProBook470G3:pvr:rvnHP:rn8102:rvrKBCVersion16.1F:cvnHP:ct10:cvr:
  dmi.product.name: HP ProBook 470 G3
  dmi.sys.vendor: HP

To manage notifications about this bug go to:
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Re: [Desktop-packages] [Bug 1525554] Re: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all

[RonaldP3]

Simone, thanks for the suggenstion. I tried it but it unfortunately didn't
work.

2015-12-14 18:33 GMT+01:00 Simone :

> Pending resolution of the bug I found an accidental solution...  I don't
> know if it helps bug resolution.
>
> Since I don't have any Output Card listed in Audo Settings, executing
> alsa_setup.sh (from http://www.stchman.com/alsa_update.html) it create
> permanently a new "Dummy Output", obviously not working.
>
> Then running these commands audio from speakers is working until shutdown:
> sudo modprobe snd-hda-intel
> sudo alsa force-reload  <--for 3 times but waiting 10-15 seconds between
> one and the other
>
> This is a very strange workaround, but it work for me!
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1525554
>
> Title:
>   [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at
>   all
>
> Status in alsa-driver package in Ubuntu:
>   Incomplete
>
> Bug description:
>   No sound on brand new HP ProBook 470 G3 after installing Ubuntu 14.04
>   on headphones or internal speakers.
>
>   Connecting a USB headphone and microphone both work, though.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 14.04
>   Package: alsa-base 1.0.25+dfsg-0ubuntu4
>   ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
>   Uname: Linux 3.19.0-39-generic x86_64
>   ApportVersion: 2.14.1-0ubuntu3.19
>   Architecture: amd64
>   AudioDevicesInUse:
>USERPID ACCESS COMMAND
>/dev/snd/controlC0:  ronald 2199 F pulseaudio
> ronald 2513 F alsamixer
>   CurrentDesktop: Unity
>   Date: Sat Dec 12 19:36:01 2015
>   EcryptfsInUse: Yes
>   InstallationDate: Installed on 2015-12-07 (5 days ago)
>   InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64
> (20150805)
>   PackageArchitecture: all
>   SourcePackage: alsa-driver
>   Symptom: audio
>   Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
>   Symptom_Card: Built-in Audio - HDA Intel PCH
>   Symptom_DevicesInUse:
>Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path',
> '/dev/snd/hwC0D2', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p',
> '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit
> code 127: Error executing command as another user: Not authorized
>
>This incident has been reported.
>   Symptom_Jack: Digital Out, HDMI
>   Symptom_Type: No sound at all
>   Title: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No
> sound at all
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 09/30/2015
>   dmi.bios.vendor: HP
>   dmi.bios.version: N78 Ver. 01.02
>   dmi.board.name: 8102
>   dmi.board.vendor: HP
>   dmi.board.version: KBC Version 16.1F
>   dmi.chassis.asset.tag: 5CD54286XY
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: HP
>   dmi.modalias:
> dmi:bvnHP:bvrN78Ver.01.02:bd09/30/2015:svnHP:pnHPProBook470G3:pvr:rvnHP:rn8102:rvrKBCVersion16.1F:cvnHP:ct10:cvr:
>   dmi.product.name: HP ProBook 470 G3
>   dmi.sys.vendor: HP
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1525554/+subscriptions
>

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1525554

Title:
  [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at
  all

Status in alsa-driver package in Ubuntu:
  Incomplete

Bug description:
  No sound on brand new HP ProBook 470 G3 after installing Ubuntu 14.04
  on headphones or internal speakers.

  Connecting a USB headphone and microphone both work, though.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
  Uname: Linux 3.19.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ronald 2199 F pulseaudio
ronald 2513 F alsamixer
  CurrentDesktop: Unity
  Date: Sat Dec 12 19:36:01 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-12-07 (5 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/hwC0D2', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', 
'/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 
127: Error executing command as another user: Not authorized
   
   This incident has been reported.
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: No sound at all
  

[Desktop-packages] [Bug 1525554] Re: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all

[Simone]

Pending resolution of the bug I found an accidental solution...  I don't
know if it helps bug resolution.

Since I don't have any Output Card listed in Audo Settings, executing
alsa_setup.sh (from http://www.stchman.com/alsa_update.html) it create
permanently a new "Dummy Output", obviously not working.

Then running these commands audio from speakers is working until shutdown:
sudo modprobe snd-hda-intel
sudo alsa force-reload  <--for 3 times but waiting 10-15 seconds between one 
and the other

This is a very strange workaround, but it work for me!

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1525554

Title:
  [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at
  all

Status in alsa-driver package in Ubuntu:
  Incomplete

Bug description:
  No sound on brand new HP ProBook 470 G3 after installing Ubuntu 14.04
  on headphones or internal speakers.

  Connecting a USB headphone and microphone both work, though.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
  Uname: Linux 3.19.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ronald 2199 F pulseaudio
ronald 2513 F alsamixer
  CurrentDesktop: Unity
  Date: Sat Dec 12 19:36:01 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-12-07 (5 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/hwC0D2', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', 
'/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 
127: Error executing command as another user: Not authorized
   
   This incident has been reported.
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: No sound at all
  Title: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at 
all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/30/2015
  dmi.bios.vendor: HP
  dmi.bios.version: N78 Ver. 01.02
  dmi.board.name: 8102
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 16.1F
  dmi.chassis.asset.tag: 5CD54286XY
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.modalias: 
dmi:bvnHP:bvrN78Ver.01.02:bd09/30/2015:svnHP:pnHPProBook470G3:pvr:rvnHP:rn8102:rvrKBCVersion16.1F:cvnHP:ct10:cvr:
  dmi.product.name: HP ProBook 470 G3
  dmi.sys.vendor: HP

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[Desktop-packages] [Bug 1525554] Re: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all

[Raymond]

18.981021] snd_hda_intel :00:1f.3: azx_get_response timeout, switching to 
polling mode: last cmd=0x000f 
[ 19.989801] snd_hda_intel :00:1f.3: No response from codec, disabling MSI: 
last cmd=0x000f 
[ 20.998636] snd_hda_intel :00:1f.3: Codec #0 probe error; disabling it... 


[ 21.008412] input: HDA Intel PCH HDMI/DP,pcm=3 as 
/devices/pci:00/:00:1f.3/sound/card0/input17 
[ 21.008503] input: HDA Intel PCH HDMI/DP,pcm=7 as 
/devices/pci:00/:00:1f.3/sound/card0/input18 
[ 22.002081] wlan0: authenticate with ec:1a:59:17:18:5d 
[ 22.011486] wlan0: direct probe to ec:1a:59:17:18:5d (try 1/3) 
[ 22.217656] wlan0: direct probe to ec:1a:59:17:18:5d (try 2/3) 
[ 22.421631] wlan0: direct probe to ec:1a:59:17:18:5d (try 3/3) 
[ 22.623901] wlan0: authentication with ec:1a:59:17:18:5d timed out 
[ 31.328010] [drm:skl_set_power_well [i915_bpo]] *ERROR* CSR firmware not ready 
(2) 
[ 41.411082] [ cut here ] 
[ 41.411107] WARNING: CPU: 0 PID: 1514 at 
/build/linux-lts-vivid-1jarlV/linux-lts-vivid-3.19.0/ubuntu/i915/intel_csr.c:462
 assert_csr_loaded+0xa7/0x100 [i915_bpo]() 
[ 41.411108] CSR is not loaded. 
[ 41.411109] Modules linked in: snd_hda_codec_hdmi pci_stub vboxpci(OE) 
vboxnetadp(OE) vboxnetflt(OE) vboxdrv(OE) ip6t_REJECT nf_reject_ipv6 
nf_log_ipv6 xt_hl ip6t_rt arc4 nf_conntrack_ipv6 nf_defrag_ipv6 ipt_REJECT 
nf_reject_ipv4 nf_log_ipv4 nf_log_common snd_hda_intel xt_LOG 
snd_hda_controller snd_hda_codec snd_hwdep snd_pcm iwlmvm uvcvideo xt_limit 
videobuf2_vmalloc videobuf2_memops videobuf2_core mac80211 v4l2_common 
xt_tcpudp snd_seq_midi videodev snd_seq_midi_event media snd_rawmidi 
xt_addrtype hp_wmi sparse_keymap btusb snd_seq x86_pkg_temp_thermal coretemp 
kvm_intel iwlwifi nf_conntrack_ipv4 nf_defrag_ipv4 xt_conntrack kvm 
ip6table_filter ip6_tables nf_conntrack_netbios_ns nf_conntrack_broadcast 
nf_nat_ftp nf_nat nf_conntrack_ftp nf_conntrack iptable_filter joydev 
snd_seq_device snd_timer ip_tables x_tables snd cfg80211 serio_raw i915_bpo 
soundcore intel_ips shpchp drm_kms_helper drm i2c_algo_bit hp_accel lis3lv02d 
input_polldev bnep hp_wireless tpm_infineon rfcomm acpi_pad b
 luetooth mac_hid binfmt_misc parport_pc ppdev lp parport dm_crypt 
crct10dif_pclmul crc32_pclmul ghash_clmulni_intel aesni_intel aes_x86_64 lrw 
gf128mul glue_helper ablk_helper cryptd psmouse r8169 ahci mii libahci wmi 
video 
[ 41.411153] CPU: 0 PID: 1514 Comm: Xorg Tainted: G OE 3.19.0-39-generic 
#44~14.04.1-Ubuntu 
[ 41.411154] Hardware name: HP HP ProBook 470 G3/8102, BIOS N78 Ver. 01.02 
09/30/2015 
[ 41.411155] c042a5a0 880255957a88 817af92b 
 
[ 41.411157] 880255957ad8 880255957ac8 81074e0a 
880255957b88 
[ 41.411159] 8800934c 8800934c02b0 0002 
300f 
[ 41.411161] Call Trace: 
[ 41.411168] [] dump_stack+0x45/0x57 
[ 41.411171] [] warn_slowpath_common+0x8a/0xc0 
[ 41.411173] [] warn_slowpath_fmt+0x46/0x50 
[ 41.411189] [] ? gen9_read32+0x6e/0x2f0 [i915_bpo] 
[ 41.411200] [] assert_csr_loaded+0xa7/0x100 [i915_bpo] 
[ 41.411212] [] skl_set_power_well+0x75b/0xae0 [i915_bpo] 
[ 41.411223] [] skl_power_well_enable+0x13/0x20 [i915_bpo] [ 
41.411232] [] intel_display_power_get+0xa6/0x100 [i915_bpo] 
[ 41.411250] [] intel_dp_detect+0xa1/0x420 [i915_bpo] 
[ 41.411256] [] 
drm_helper_probe_single_connector_modes_merge_bits+0x2fb/0x450 [drm_kms_helper] 
[ 41.411263] [] 
drm_helper_probe_single_connector_modes+0x13/0x20 [drm_kms_helper] 
[ 41.411276] [] drm_mode_getconnector+0x397/0x420 [drm] 
3[ 41.411289] [] ? drm_modeset_lock+0x3d/0x110 [drm] 
[ 41.411297] [] drm_ioctl+0x1ec/0x660 [drm] 
[ 41.411301] [] do_vfs_ioctl+0x2f8/0x510 
[ 41.411304] [] ? __sys_recvmsg+0x65/0x80 
[ 41.411305] [] SyS_ioctl+0x81/0xa0 
[ 41.411308] [] system_call_fastpath+0x16/0x1b

** Changed in: alsa-driver (Ubuntu)
   Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1525554

Title:
  [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at
  all

Status in alsa-driver package in Ubuntu:
  Incomplete

Bug description:
  No sound on brand new HP ProBook 470 G3 after installing Ubuntu 14.04
  on headphones or internal speakers.

  Connecting a USB headphone and microphone both work, though.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
  Uname: Linux 3.19.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ronald 2199 F pulseaudio
ronald 2513 F alsamixer
  CurrentDesktop: Unity
  Date: Sat Dec 12 19:36:01 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-12-07 (5 days ago)