[Desktop-packages] [Bug 1530142] Re: [Inspiron 5559, Realtek ALC255, Speaker, Internal] No sound at all playback write error (DMA or IRQ trouble?)
Launchpad has imported 10 comments from the remote bug at https://bugzilla.kernel.org/show_bug.cgi?id=112721. If you reply to an imported comment from within Launchpad, your comment will be sent to the remote bug automatically. Read more about Launchpad's inter-bugtracker facilities at https://help.launchpad.net/InterBugTracking. On 2016-02-20T18:02:16+00:00 sapjsm wrote: Hi Folks, new laptop (Dell 5559), new installation. No sound, either on headphones or internal speakers. Have been all over forums, tried every fix I can find. Sound is not muted, and I believe the settings are correct, but it's hard to be sure, as each answer I find seems to have slightly differing advice, albeit a lot in common. Submitted bug to Canonical, and they have requested I raise it with you. Information: ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.13.0-74.118-generic 3.13.11-ckt30 Uname: Linux 3.13.0-74-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: john 2107 F pulseaudio CurrentDesktop: Unity Date: Wed Dec 30 14:25:38 2015 EcryptfsInUse: Yes InstallationDate: Installed on 2015-12-24 (6 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_AlsaPlaybackTestStderr: W r i t e e r r o r : - 5 , I n p u t / o u t p u t e r r o r x r u n _ r e c o v e r y f a i l e d : - 5 , I n p u t / o u t p u t e r r o r T r a n s f e r f a i l e d : I n p u t / o u t p u t e r r o r Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: john 2107 F pulseaudio Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [Inspiron 5559, Realtek ALC255, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/16/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.0.6 dmi.board.name: 0664DJ dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.0.6:bd09/16/2015:svnDellInc.:pnInspiron5559:pvr:rvnDellInc.:rn0664DJ:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5559 dmi.sys.vendor: Dell Inc. Reply at: https://bugs.launchpad.net/ubuntu/+source/alsa- driver/+bug/1530142/comments/5 On 2016-02-20T20:24:28+00:00 tiwai wrote: The kernel is way too old. Try the latest 4.4.x or 4.5-rc kernel at first. If it still doesn't work, give alsa-info.sh output for further analysis. Reply at: https://bugs.launchpad.net/ubuntu/+source/alsa- driver/+bug/1530142/comments/6 On 2016-02-21T21:35:31+00:00 sapjsm wrote: (In reply to Takashi Iwai from comment #1) > The kernel is way too old. Try the latest 4.4.x or 4.5-rc kernel at first. > > If it still doesn't work, give alsa-info.sh output for further analysis. Hi, you're saying that the kernel for the current long-term release of Ubuntu, version 14.04 (Trusty Tahr) is too old? Does that mean I have to upgrade to Ubuntu 15.04? Or can I just do a kernel upgrade? Best regards, John Reply at: https://bugs.launchpad.net/ubuntu/+source/alsa- driver/+bug/1530142/comments/7 On 2016-02-22T09:52:53+00:00 tiwai wrote: (In reply to John M from comment #2) > (In reply to Takashi Iwai from comment #1) > > The kernel is way too old. Try the latest 4.4.x or 4.5-rc kernel at first. > > > > If it still doesn't work, give alsa-info.sh output for further analysis. > > Hi, > > you're saying that the kernel for the current long-term release of Ubuntu, > version 14.04 (Trusty Tahr) is too old? Yes. > Does that mean I have to upgrade to Ubuntu 15.04? Or can I just do a kernel > upgrade? At best, build the kernel by yourself. If the problem is still seen with the latest upstream kernel, report back here. Reply at: https://bugs.launchpad.net/ubuntu/+source/alsa- driver/+bug/1530142/comments/8 On 2016-02-22T20:29:33+00:00 sapjsm wrote: Created attachment 204351 Screen capture after attempted upgrade Screen capture after attempted upgrade to 4.5-rc Reply at: https://bugs.launchpad.net/ubuntu/+source/alsa- driver/+bug/1530142/comments/9 On 2016-02-22T20:33:49+00:00 sapjsm wrote: Hi there Iwai, I tried upgrading to 4.5-rc, but got errors. I followed the instructions for 64-bit at: https://websetnet.com/install-linux-
[Desktop-packages] [Bug 1530142] Re: [Inspiron 5559, Realtek ALC255, Speaker, Internal] No sound at all playback write error (DMA or IRQ trouble?)
@Raymond (superquad-vortex2) I think I have the same problem. You had mentioned "Your dell need those dell pci quriks for alc255". How do I get those -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1530142 Title: [Inspiron 5559, Realtek ALC255, Speaker, Internal] No sound at all playback write error (DMA or IRQ trouble?) Status in ALSA driver: Unknown Status in alsa-driver package in Ubuntu: Incomplete Bug description: No sound, either on headphones or internal speakers. Have been all over forums, tried every fix I can find. The installation is new, and it's on a new Dell 5559. Sound is not muted, and I believe the settings are correct, but it's hard to be sure, as each answer I find seems to have slightly differing advice, albeit a lot in common. Would be really helpful if your best and most complete FAQ answers were locked in one place, sorted by Ubuntu release: otherwise there's no way to tell which helpful suggestions/solutions are really correct. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.13.0-74.118-generic 3.13.11-ckt30 Uname: Linux 3.13.0-74-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: john 2107 F pulseaudio CurrentDesktop: Unity Date: Wed Dec 30 14:25:38 2015 EcryptfsInUse: Yes InstallationDate: Installed on 2015-12-24 (6 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_AlsaPlaybackTestStderr: W r i t e e r r o r : - 5 , I n p u t / o u t p u t e r r o r x r u n _ r e c o v e r y f a i l e d : - 5 , I n p u t / o u t p u t e r r o r T r a n s f e r f a i l e d : I n p u t / o u t p u t e r r o r Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: john 2107 F pulseaudio Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [Inspiron 5559, Realtek ALC255, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/16/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.0.6 dmi.board.name: 0664DJ dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.0.6:bd09/16/2015:svnDellInc.:pnInspiron5559:pvr:rvnDellInc.:rn0664DJ:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5559 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/alsa-driver/+bug/1530142/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
Re: [Desktop-packages] [Bug 1530142] Re: [Inspiron 5559, Realtek ALC255, Speaker, Internal] No sound at all playback write error (DMA or IRQ trouble?)
Hi Vignesh, try upgrading to 15.10. Solved all my sound problems. Cheers John On 16 March 2016 at 18:45, Vigneshwrote: > @Raymond (superquad-vortex2) > I think I have the same problem. You had mentioned "Your dell need those > dell pci quriks for alc255". How do I get those > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1530142 > > Title: > [Inspiron 5559, Realtek ALC255, Speaker, Internal] No sound at all > playback write error (DMA or IRQ trouble?) > > Status in ALSA driver: > Unknown > Status in alsa-driver package in Ubuntu: > Incomplete > > Bug description: > No sound, either on headphones or internal speakers. Have been all > over forums, tried every fix I can find. The installation is new, and > it's on a new Dell 5559. > > Sound is not muted, and I believe the settings are correct, but it's > hard to be sure, as each answer I find seems to have slightly > differing advice, albeit a lot in common. > > Would be really helpful if your best and most complete FAQ answers > were locked in one place, sorted by Ubuntu release: otherwise there's > no way to tell which helpful suggestions/solutions are really correct. > > ProblemType: Bug > DistroRelease: Ubuntu 14.04 > Package: alsa-base 1.0.25+dfsg-0ubuntu4 > ProcVersionSignature: Ubuntu 3.13.0-74.118-generic 3.13.11-ckt30 > Uname: Linux 3.13.0-74-generic x86_64 > ApportVersion: 2.14.1-0ubuntu3.19 > Architecture: amd64 > AudioDevicesInUse: >USERPID ACCESS COMMAND >/dev/snd/controlC0: john 2107 F pulseaudio > CurrentDesktop: Unity > Date: Wed Dec 30 14:25:38 2015 > EcryptfsInUse: Yes > InstallationDate: Installed on 2015-12-24 (6 days ago) > InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 > (20140417) > PackageArchitecture: all > SourcePackage: alsa-driver > Symptom: audio > Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed > Symptom_AlsaPlaybackTestStderr: >W r i t e e r r o r : - 5 , I n p u t / o u t p u t e r r o r > x r u n _ r e c o v e r y f a i l e d : - 5 , I n p u t / o u t p > u t e r r o r > T r a n s f e r f a i l e d : I n p u t / o u t p u t e r r o r > Symptom_Card: Built-in Audio - HDA Intel PCH > Symptom_DevicesInUse: >USERPID ACCESS COMMAND >/dev/snd/controlC0: john 2107 F pulseaudio > Symptom_Jack: Speaker, Internal > Symptom_Type: No sound at all > Title: [Inspiron 5559, Realtek ALC255, Speaker, Internal] No sound at all > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 09/16/2015 > dmi.bios.vendor: Dell Inc. > dmi.bios.version: 1.0.6 > dmi.board.name: 0664DJ > dmi.board.vendor: Dell Inc. > dmi.board.version: A00 > dmi.chassis.type: 9 > dmi.chassis.vendor: Dell Inc. > dmi.modalias: > dmi:bvnDellInc.:bvr1.0.6:bd09/16/2015:svnDellInc.:pnInspiron5559:pvr:rvnDellInc.:rn0664DJ:rvrA00:cvnDellInc.:ct9:cvr: > dmi.product.name: Inspiron 5559 > dmi.sys.vendor: Dell Inc. > > To manage notifications about this bug go to: > https://bugs.launchpad.net/alsa-driver/+bug/1530142/+subscriptions > -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1530142 Title: [Inspiron 5559, Realtek ALC255, Speaker, Internal] No sound at all playback write error (DMA or IRQ trouble?) Status in ALSA driver: Unknown Status in alsa-driver package in Ubuntu: Incomplete Bug description: No sound, either on headphones or internal speakers. Have been all over forums, tried every fix I can find. The installation is new, and it's on a new Dell 5559. Sound is not muted, and I believe the settings are correct, but it's hard to be sure, as each answer I find seems to have slightly differing advice, albeit a lot in common. Would be really helpful if your best and most complete FAQ answers were locked in one place, sorted by Ubuntu release: otherwise there's no way to tell which helpful suggestions/solutions are really correct. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.13.0-74.118-generic 3.13.11-ckt30 Uname: Linux 3.13.0-74-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: john 2107 F pulseaudio CurrentDesktop: Unity Date: Wed Dec 30 14:25:38 2015 EcryptfsInUse: Yes InstallationDate: Installed on 2015-12-24 (6 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
[Desktop-packages] [Bug 1530142] Re: [Inspiron 5559, Realtek ALC255, Speaker, Internal] No sound at all playback write error (DMA or IRQ trouble?)
Hi Folks, I've solved the problem. Luckily, before the kernel upgrade wrecked my machine, I'd backed up the /home directories. After a lot of grief, I managed to install 15.10 from a flash drive (initially, the UEFI BIOS wouldn't let me boot from the CD or the flash drive). Changing the kernel from 3.13.74 to 4.2.0 seems to have nailed the problem. I now have sound and HDMI output. Hope someone will close this bug report, as it doesn't seem to be an option for me.. Thanks for all the help from you guys. John M. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1530142 Title: [Inspiron 5559, Realtek ALC255, Speaker, Internal] No sound at all playback write error (DMA or IRQ trouble?) Status in ALSA driver: Unknown Status in alsa-driver package in Ubuntu: Incomplete Bug description: No sound, either on headphones or internal speakers. Have been all over forums, tried every fix I can find. The installation is new, and it's on a new Dell 5559. Sound is not muted, and I believe the settings are correct, but it's hard to be sure, as each answer I find seems to have slightly differing advice, albeit a lot in common. Would be really helpful if your best and most complete FAQ answers were locked in one place, sorted by Ubuntu release: otherwise there's no way to tell which helpful suggestions/solutions are really correct. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.13.0-74.118-generic 3.13.11-ckt30 Uname: Linux 3.13.0-74-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: john 2107 F pulseaudio CurrentDesktop: Unity Date: Wed Dec 30 14:25:38 2015 EcryptfsInUse: Yes InstallationDate: Installed on 2015-12-24 (6 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_AlsaPlaybackTestStderr: W r i t e e r r o r : - 5 , I n p u t / o u t p u t e r r o r x r u n _ r e c o v e r y f a i l e d : - 5 , I n p u t / o u t p u t e r r o r T r a n s f e r f a i l e d : I n p u t / o u t p u t e r r o r Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: john 2107 F pulseaudio Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [Inspiron 5559, Realtek ALC255, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/16/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.0.6 dmi.board.name: 0664DJ dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.0.6:bd09/16/2015:svnDellInc.:pnInspiron5559:pvr:rvnDellInc.:rn0664DJ:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5559 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/alsa-driver/+bug/1530142/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1530142] Re: [Inspiron 5559, Realtek ALC255, Speaker, Internal] No sound at all playback write error (DMA or IRQ trouble?)
** Bug watch added: Linux Kernel Bug Tracker #112721 http://bugzilla.kernel.org/show_bug.cgi?id=112721 ** Also affects: alsa-driver via http://bugzilla.kernel.org/show_bug.cgi?id=112721 Importance: Unknown Status: Unknown -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1530142 Title: [Inspiron 5559, Realtek ALC255, Speaker, Internal] No sound at all playback write error (DMA or IRQ trouble?) Status in ALSA driver: Unknown Status in alsa-driver package in Ubuntu: Incomplete Bug description: No sound, either on headphones or internal speakers. Have been all over forums, tried every fix I can find. The installation is new, and it's on a new Dell 5559. Sound is not muted, and I believe the settings are correct, but it's hard to be sure, as each answer I find seems to have slightly differing advice, albeit a lot in common. Would be really helpful if your best and most complete FAQ answers were locked in one place, sorted by Ubuntu release: otherwise there's no way to tell which helpful suggestions/solutions are really correct. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.13.0-74.118-generic 3.13.11-ckt30 Uname: Linux 3.13.0-74-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: john 2107 F pulseaudio CurrentDesktop: Unity Date: Wed Dec 30 14:25:38 2015 EcryptfsInUse: Yes InstallationDate: Installed on 2015-12-24 (6 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_AlsaPlaybackTestStderr: W r i t e e r r o r : - 5 , I n p u t / o u t p u t e r r o r x r u n _ r e c o v e r y f a i l e d : - 5 , I n p u t / o u t p u t e r r o r T r a n s f e r f a i l e d : I n p u t / o u t p u t e r r o r Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: john 2107 F pulseaudio Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [Inspiron 5559, Realtek ALC255, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/16/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.0.6 dmi.board.name: 0664DJ dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.0.6:bd09/16/2015:svnDellInc.:pnInspiron5559:pvr:rvnDellInc.:rn0664DJ:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5559 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/alsa-driver/+bug/1530142/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1530142] Re: [Inspiron 5559, Realtek ALC255, Speaker, Internal] No sound at all playback write error (DMA or IRQ trouble?)
https://git.kernel.org/cgit/linux/kernel/git/tiwai/sound.git/log/sound/pci/hda?qt=grep=alc255 Your dell need those dell pci quriks for alc255 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1530142 Title: [Inspiron 5559, Realtek ALC255, Speaker, Internal] No sound at all playback write error (DMA or IRQ trouble?) Status in alsa-driver package in Ubuntu: Incomplete Bug description: No sound, either on headphones or internal speakers. Have been all over forums, tried every fix I can find. The installation is new, and it's on a new Dell 5559. Sound is not muted, and I believe the settings are correct, but it's hard to be sure, as each answer I find seems to have slightly differing advice, albeit a lot in common. Would be really helpful if your best and most complete FAQ answers were locked in one place, sorted by Ubuntu release: otherwise there's no way to tell which helpful suggestions/solutions are really correct. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.13.0-74.118-generic 3.13.11-ckt30 Uname: Linux 3.13.0-74-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: john 2107 F pulseaudio CurrentDesktop: Unity Date: Wed Dec 30 14:25:38 2015 EcryptfsInUse: Yes InstallationDate: Installed on 2015-12-24 (6 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_AlsaPlaybackTestStderr: W r i t e e r r o r : - 5 , I n p u t / o u t p u t e r r o r x r u n _ r e c o v e r y f a i l e d : - 5 , I n p u t / o u t p u t e r r o r T r a n s f e r f a i l e d : I n p u t / o u t p u t e r r o r Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: john 2107 F pulseaudio Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [Inspiron 5559, Realtek ALC255, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/16/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.0.6 dmi.board.name: 0664DJ dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.0.6:bd09/16/2015:svnDellInc.:pnInspiron5559:pvr:rvnDellInc.:rn0664DJ:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5559 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1530142/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1530142] Re: [Inspiron 5559, Realtek ALC255, Speaker, Internal] No sound at all playback write error (DMA or IRQ trouble?)
Hi Folks, I hope there's someone out there who can help me, 'cos now I've messed up my Linux installation. I followed the advice above to open a ticket at bugzilla.kernel.org. driver sound/ Alsa. The upstream ticket number is 112721. Advice from them was to upgrade the kernel, as the version in Ubuntu 14.04 was 'way too old'. I didn't even know you could do that, but I found instructions here: https://websetnet.com/install-linux- kernel-45-rc-3-ubuntu-1504-ubuntu-1404/ I followed the 64 bit instructions: the download and unpack were fine, but the update failed. However, it did manage to mess up my PC. I have attached a file containing the all the lines I executed and received on the terminal. First, I would really like to know how to repair my 14.04 installation. Second, does anyone have any ideas on how to safely upgrade the kernel so that (maybe) the missing audio can be fixed. At the moment, it boots up with multiple error messages (kernel panic, not syncing etc. etc.), then switches itself off. If I try powering up again, I get 3 options: Ubuntu Advanced Options for Ubuntu System Setup If I pick Advanced Options... I get offered all the kernel boot options, plus recovery versions of each. NB the kernels include the new 4.5-rc, for which the upgrade failed. At this point, I choose the old kernel (3.13.0-74.118-generic), Recovery mode. Then I get a menu offering cleanup, package repair and all sorts of other stuff. By this point I'm totally out of my depth. What should I do at this point? Is there any way to repair the installation from the original 14.04 CD? All help gratefully received. John. ** Attachment added: "20160222_Upgrade_Attempt.txt" https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1530142/+attachment/4579382/+files/20160222_Upgrade_Attempt.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1530142 Title: [Inspiron 5559, Realtek ALC255, Speaker, Internal] No sound at all playback write error (DMA or IRQ trouble?) Status in alsa-driver package in Ubuntu: Incomplete Bug description: No sound, either on headphones or internal speakers. Have been all over forums, tried every fix I can find. The installation is new, and it's on a new Dell 5559. Sound is not muted, and I believe the settings are correct, but it's hard to be sure, as each answer I find seems to have slightly differing advice, albeit a lot in common. Would be really helpful if your best and most complete FAQ answers were locked in one place, sorted by Ubuntu release: otherwise there's no way to tell which helpful suggestions/solutions are really correct. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.13.0-74.118-generic 3.13.11-ckt30 Uname: Linux 3.13.0-74-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: john 2107 F pulseaudio CurrentDesktop: Unity Date: Wed Dec 30 14:25:38 2015 EcryptfsInUse: Yes InstallationDate: Installed on 2015-12-24 (6 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_AlsaPlaybackTestStderr: W r i t e e r r o r : - 5 , I n p u t / o u t p u t e r r o r x r u n _ r e c o v e r y f a i l e d : - 5 , I n p u t / o u t p u t e r r o r T r a n s f e r f a i l e d : I n p u t / o u t p u t e r r o r Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: john 2107 F pulseaudio Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [Inspiron 5559, Realtek ALC255, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/16/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.0.6 dmi.board.name: 0664DJ dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.0.6:bd09/16/2015:svnDellInc.:pnInspiron5559:pvr:rvnDellInc.:rn0664DJ:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5559 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1530142/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
Re: [Desktop-packages] [Bug 1530142] Re: [Inspiron 5559, Realtek ALC255, Speaker, Internal] No sound at all
Hi Raymond, you'll have to forgive my ignorance (I'm a Linux newbie), but does that mean that I actually have to raise the ticket myself? I've no problem with that, but I don't want to dive in and make a twerp of myself. Best regards, John Moulding On 3 February 2016 at 09:09, Raymond <1530...@bugs.launchpad.net> wrote: > 0.728657] [drm:r600_ring_test] *ERROR* radeon: ring 0 test failed > (scratch(0x850C)=0xCAFEDEAD) > [ 18.728660] [drm:si_resume] *ERROR* si startup failed on resume > [ 19.878088] [drm:si_dpm_set_power_state] *ERROR* si_upload_sw_state failed > > > > [ 8192.226320] playback write error (DMA or IRQ trouble?) > [ 8202.234132] playback write error (DMA or IRQ trouble?) > > > You have to open upstream bug report at bugzilla.kernel.org. driver > sound/ Alsa > > ** Changed in: alsa-driver (Ubuntu) >Status: Confirmed => Incomplete > > ** Summary changed: > > - [Inspiron 5559, Realtek ALC255, Speaker, Internal] No sound at all > + [Inspiron 5559, Realtek ALC255, Speaker, Internal] No sound at all > playback write error (DMA or IRQ trouble?) > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1530142 > > Title: > [Inspiron 5559, Realtek ALC255, Speaker, Internal] No sound at all > playback write error (DMA or IRQ trouble?) > > Status in alsa-driver package in Ubuntu: > Incomplete > > Bug description: > No sound, either on headphones or internal speakers. Have been all > over forums, tried every fix I can find. The installation is new, and > it's on a new Dell 5559. > > Sound is not muted, and I believe the settings are correct, but it's > hard to be sure, as each answer I find seems to have slightly > differing advice, albeit a lot in common. > > Would be really helpful if your best and most complete FAQ answers > were locked in one place, sorted by Ubuntu release: otherwise there's > no way to tell which helpful suggestions/solutions are really correct. > > ProblemType: Bug > DistroRelease: Ubuntu 14.04 > Package: alsa-base 1.0.25+dfsg-0ubuntu4 > ProcVersionSignature: Ubuntu 3.13.0-74.118-generic 3.13.11-ckt30 > Uname: Linux 3.13.0-74-generic x86_64 > ApportVersion: 2.14.1-0ubuntu3.19 > Architecture: amd64 > AudioDevicesInUse: >USERPID ACCESS COMMAND >/dev/snd/controlC0: john 2107 F pulseaudio > CurrentDesktop: Unity > Date: Wed Dec 30 14:25:38 2015 > EcryptfsInUse: Yes > InstallationDate: Installed on 2015-12-24 (6 days ago) > InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 > (20140417) > PackageArchitecture: all > SourcePackage: alsa-driver > Symptom: audio > Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed > Symptom_AlsaPlaybackTestStderr: >W r i t e e r r o r : - 5 , I n p u t / o u t p u t e r r o r > x r u n _ r e c o v e r y f a i l e d : - 5 , I n p u t / o u t p > u t e r r o r > T r a n s f e r f a i l e d : I n p u t / o u t p u t e r r o r > Symptom_Card: Built-in Audio - HDA Intel PCH > Symptom_DevicesInUse: >USERPID ACCESS COMMAND >/dev/snd/controlC0: john 2107 F pulseaudio > Symptom_Jack: Speaker, Internal > Symptom_Type: No sound at all > Title: [Inspiron 5559, Realtek ALC255, Speaker, Internal] No sound at all > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 09/16/2015 > dmi.bios.vendor: Dell Inc. > dmi.bios.version: 1.0.6 > dmi.board.name: 0664DJ > dmi.board.vendor: Dell Inc. > dmi.board.version: A00 > dmi.chassis.type: 9 > dmi.chassis.vendor: Dell Inc. > dmi.modalias: > dmi:bvnDellInc.:bvr1.0.6:bd09/16/2015:svnDellInc.:pnInspiron5559:pvr:rvnDellInc.:rn0664DJ:rvrA00:cvnDellInc.:ct9:cvr: > dmi.product.name: Inspiron 5559 > dmi.sys.vendor: Dell Inc. > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1530142/+subscriptions > -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1530142 Title: [Inspiron 5559, Realtek ALC255, Speaker, Internal] No sound at all playback write error (DMA or IRQ trouble?) Status in alsa-driver package in Ubuntu: Incomplete Bug description: No sound, either on headphones or internal speakers. Have been all over forums, tried every fix I can find. The installation is new, and it's on a new Dell 5559. Sound is not muted, and I believe the settings are correct, but it's hard to be sure, as each answer I find seems to have slightly differing advice, albeit a lot in common. Would be really helpful if your best and most complete FAQ answers were locked in one place, sorted by Ubuntu release: otherwise there's no way to tell which helpful suggestions/solutions are really correct. ProblemType: Bug DistroRelease: Ubuntu
[Desktop-packages] [Bug 1530142] Re: [Inspiron 5559, Realtek ALC255, Speaker, Internal] No sound at all
0.728657] [drm:r600_ring_test] *ERROR* radeon: ring 0 test failed (scratch(0x850C)=0xCAFEDEAD) [ 18.728660] [drm:si_resume] *ERROR* si startup failed on resume [ 19.878088] [drm:si_dpm_set_power_state] *ERROR* si_upload_sw_state failed [ 8192.226320] playback write error (DMA or IRQ trouble?) [ 8202.234132] playback write error (DMA or IRQ trouble?) You have to open upstream bug report at bugzilla.kernel.org. driver sound/ Alsa ** Changed in: alsa-driver (Ubuntu) Status: Confirmed => Incomplete ** Summary changed: - [Inspiron 5559, Realtek ALC255, Speaker, Internal] No sound at all + [Inspiron 5559, Realtek ALC255, Speaker, Internal] No sound at all playback write error (DMA or IRQ trouble?) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1530142 Title: [Inspiron 5559, Realtek ALC255, Speaker, Internal] No sound at all playback write error (DMA or IRQ trouble?) Status in alsa-driver package in Ubuntu: Incomplete Bug description: No sound, either on headphones or internal speakers. Have been all over forums, tried every fix I can find. The installation is new, and it's on a new Dell 5559. Sound is not muted, and I believe the settings are correct, but it's hard to be sure, as each answer I find seems to have slightly differing advice, albeit a lot in common. Would be really helpful if your best and most complete FAQ answers were locked in one place, sorted by Ubuntu release: otherwise there's no way to tell which helpful suggestions/solutions are really correct. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.13.0-74.118-generic 3.13.11-ckt30 Uname: Linux 3.13.0-74-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: john 2107 F pulseaudio CurrentDesktop: Unity Date: Wed Dec 30 14:25:38 2015 EcryptfsInUse: Yes InstallationDate: Installed on 2015-12-24 (6 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_AlsaPlaybackTestStderr: W r i t e e r r o r : - 5 , I n p u t / o u t p u t e r r o r x r u n _ r e c o v e r y f a i l e d : - 5 , I n p u t / o u t p u t e r r o r T r a n s f e r f a i l e d : I n p u t / o u t p u t e r r o r Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: john 2107 F pulseaudio Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [Inspiron 5559, Realtek ALC255, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/16/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.0.6 dmi.board.name: 0664DJ dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.0.6:bd09/16/2015:svnDellInc.:pnInspiron5559:pvr:rvnDellInc.:rn0664DJ:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5559 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1530142/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1530142] Re: [Inspiron 5559, Realtek ALC255, Speaker, Internal] No sound at all
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: alsa-driver (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1530142 Title: [Inspiron 5559, Realtek ALC255, Speaker, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: No sound, either on headphones or internal speakers. Have been all over forums, tried every fix I can find. The installation is new, and it's on a new Dell 5559. Sound is not muted, and I believe the settings are correct, but it's hard to be sure, as each answer I find seems to have slightly differing advice, albeit a lot in common. Would be really helpful if your best and most complete FAQ answers were locked in one place, sorted by Ubuntu release: otherwise there's no way to tell which helpful suggestions/solutions are really correct. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.13.0-74.118-generic 3.13.11-ckt30 Uname: Linux 3.13.0-74-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: john 2107 F pulseaudio CurrentDesktop: Unity Date: Wed Dec 30 14:25:38 2015 EcryptfsInUse: Yes InstallationDate: Installed on 2015-12-24 (6 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_AlsaPlaybackTestStderr: W r i t e e r r o r : - 5 , I n p u t / o u t p u t e r r o r x r u n _ r e c o v e r y f a i l e d : - 5 , I n p u t / o u t p u t e r r o r T r a n s f e r f a i l e d : I n p u t / o u t p u t e r r o r Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: john 2107 F pulseaudio Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [Inspiron 5559, Realtek ALC255, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/16/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.0.6 dmi.board.name: 0664DJ dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.0.6:bd09/16/2015:svnDellInc.:pnInspiron5559:pvr:rvnDellInc.:rn0664DJ:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5559 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1530142/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp