apport information

** Attachment added: "ProcCpuinfo.txt"
   
https://bugs.launchpad.net/bugs/1548670/+attachment/4585048/+files/ProcCpuinfo.txt

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https://bugs.launchpad.net/bugs/1548670

Title:
  SSL Error 61 for Citrix Receiver in Firefox

Status in firefox package in Ubuntu:
  Incomplete

Bug description:
  In Ubuntu 12.04.5 LTS with Citrix Receiver installed, While logging
  in, the login was Successful But when Tried to Connect through RDP it
  fails and shows the error:

  'You have not chosen to trust "DigiCert Hish Assurance Server CA", the
  issuer of the server's security certificate (SSL error 61)"'

  Tried installing certificate, and tried to copy and rehash the
  certificate to /Citrix/ICAClient/keystore/cacerts/. But shows the
  error:

  unable to load certificate
  140085276386976:error:0906D06C:PEM routines:PEM_read_bio:no start 
line:pem_lib.c:696:Expecting: TRUSTED CERTIFICATE
  DigiCertSHA2HighAssuranceServerCA.crt => .0
  unable to load certificate
  140703055140512:error:0906D06C:PEM routines:PEM_read_bio:no start 
line:pem_lib.c:696:Expecting: TRUSTED CERTIFICATE
  WARNING: Skipping duplicate certificate DigiCertSHA2HighAssuranceServerCA.crt
  --- 
  AddonCompatCheckDisabled: False
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 
k3.13.0-34-generic.
  ApportVersion: 2.0.1-0ubuntu17.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  karthikeyann   2417 F.... pulseaudio
  BuildID: 20140715215003
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xfeaf8000 irq 44'
     Mixer name : 'Realtek ALC662 rev1'
     Components : 'HDA:10ec0662,103c2a8c,00100101'
     Controls      : 43
     Simple ctrls  : 20
  Channel: Unavailable
  DistroRelease: Ubuntu 12.04
  Extensions: extensions.sqlite corrupt or missing
  ForcedLayersAccel: False
  IfupdownConfig:
   auto lo
   iface lo inet loopback
  IncompatibleExtensions: Unavailable (corrupt or non-existant 
compatibility.ini or extensions.sqlite)
  InstallationMedia: Custom 12.04 - Release amd64
  IpRoute:
   default via 192.168.168.168 dev eth0  proto static 
   169.254.0.0/16 dev eth0  scope link  metric 1000 
   172.16.223.0/24 dev vmnet8  proto kernel  scope link  src 172.16.223.1 
   192.168.10.0/24 dev vmnet1  proto kernel  scope link  src 192.168.10.1 
   192.168.168.0/24 dev eth0  proto kernel  scope link  src 192.168.168.52  
metric 1
  Locales: extensions.sqlite corrupt or missing
  MarkForUpload: True
  Package: firefox 31.0+build1-0ubuntu0.12.04.1
  PackageArchitecture: amd64
  PrefSources: prefs.js
  ProcEnviron:
   LANGUAGE=en_US:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 3.13.0-34.60~precise1-generic 3.13.11.4
  Profiles: Profile0 (Default) - LastVersion=31.0/20140715215003 (In use)
  RelatedPackageVersions:
   adobe-flashplugin 1:20151228.1-0ubuntu0.12.04.1
   rhythmbox-mozilla 2.96-0ubuntu4.3
   totem-mozilla     3.0.1-0ubuntu21.1
   gnome-shell       3.4.1-0ubuntu2
  RfKill:
   
  RunningIncompatibleAddons: False
  Tags:  precise running-unity
  Themes: extensions.sqlite corrupt or missing
  Uname: Linux 3.13.0-34-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: sambashare
  WifiSyslog:
   
  dmi.bios.date: 03/21/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 6.07
  dmi.board.name: 2A8C
  dmi.board.vendor: FOXCONN
  dmi.board.version: 1.1
  dmi.chassis.asset.tag: INA114XPGK
  dmi.chassis.type: 3
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr6.07:bd03/21/2011:svnHewlett-Packard:pnCQ3520IX:pvr:rvnFOXCONN:rn2A8C:rvr1.1:cvnHewlett-Packard:ct3:cvr:
  dmi.product.name: CQ3520IX
  dmi.sys.vendor: Hewlett-Packard

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