[Desktop-packages] [Bug 1638083] Re: Thunderbird inresponsive to user input
[Expired for thunderbird (Ubuntu) because there has been no activity for
60 days.]
** Changed in: thunderbird (Ubuntu)
Status: Incomplete => Expired
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https://bugs.launchpad.net/bugs/1638083
Title:
Thunderbird inresponsive to user input
Status in thunderbird package in Ubuntu:
Expired
Bug description:
After upgrading to 16.10 Thunderbird takes ages (very long) to start
up. Under 16.04 it opened almost immediately, now it takes 30s - 1m
before being functional.
After login or reboot, the first attempt to launch Thunderbird
terminates after seconds. The second attempt succeeds but with above
described problems.
Recently, a black window bar obscures the Mail clients main window.
After being removed (close or move makes the window disappear) every other
time (startup) a reply to messages is not possible. The icon buttons in the
window bar do not respond. Reply to a message is impossible.
ProblemType: Bug
DistroRelease: Ubuntu 16.10
Package: thunderbird 1:45.4.0+build1-0ubuntu0.16.10.1
ProcVersionSignature: Ubuntu 4.8.0-26.28-generic 4.8.0
Uname: Linux 4.8.0-26-generic x86_64
NonfreeKernelModules: nvidia_uvm wl nvidia_drm nvidia_modeset nvidia
AddonCompatCheckDisabled: False
ApportVersion: 2.20.3-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
USERPID ACCESS COMMAND
/dev/snd/controlC1: wolf 2652 F pulseaudio
/dev/snd/controlC0: wolf 2652 F pulseaudio
BuildID: 20161025185922
Channel: Unavailable
CurrentDesktop: Unity
Date: Mon Oct 31 18:42:28 2016
ForcedLayersAccel: False
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
IncompatibleExtensions:
Enigmail - {847b3a00-7ab1-11d4-8f02-006008948af5}
English (GB) Language Pack - langpack-en...@thunderbird.mozilla.org
Deutsch (DE) Language Pack - langpack...@thunderbird.mozilla.org
Thunderbird (default) - {972ce4c6-7e08-4474-a285-3208198ce6fd}
InstallationDate: Installed on 2016-10-22 (9 days ago)
InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
IpRoute:
default via 10.1.0.254 dev wlp4s0 proto static metric 600
10.0.0.0/8 dev wlp4s0 proto kernel scope link src 10.1.0.168 metric 600
169.254.0.0/16 dev wlp4s0 scope link metric 1000
172.16.220.0/24 dev vmnet1 proto kernel scope link src 172.16.220.1
192.168.68.0/24 dev vmnet8 proto kernel scope link src 192.168.68.1
MostRecentCrashID: bp-09b01898-5a57-4940-bf7b-9ce882161021
PrefSources:
prefs.js
[Profile]/extensions/{25cf5f06-b211-4df3-9d5a-c0ab253a5561}.xpi:defaults/preferences.js
[Profile]/extensions/{847b3a00-7ab1-11d4-8f02-006008948af5}/defaults/preferences/enigmail.js
/usr/lib/thunderbird/extensions/{a62ef8ec-5fdc-40c2-873c-223b8a6925cc}/defaults/preferences/preferences.js
/usr/lib/thunderbird/extensions/{e2fda1a4-762b-4020-b5ad-a41df1933103}/defaults/preferences/lightning.js
Profiles: Profile0 (Default) - LastVersion=45.4.0/20161025185922 (In use)
RunningIncompatibleAddons: True
SourcePackage: thunderbird
SubmittedCrashIDs:
bp-09b01898-5a57-4940-bf7b-9ce882161021
bp-57849896-c2e9-45b1-9cbf-0bf392160823
bp-47c994ab-4894-4453-a743-08c592160525
bp-407af357-4517-4945-a8da-f0d482151002
bp-b1c86d9c-9939-42a2-af8d-f9e6c2150903
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/21/2012
dmi.bios.vendor: Apple Inc.
dmi.bios.version: MBP101.88Z.00EE.B03.1212211437
dmi.board.asset.tag: Base Board Asset Tag#
dmi.board.name: Mac-C3EC7CD22292981F
dmi.board.vendor: Apple Inc.
dmi.board.version: MacBookPro10,1
dmi.chassis.type: 10
dmi.chassis.vendor: Apple Inc.
dmi.chassis.version: Mac-C3EC7CD22292981F
dmi.modalias:
dmi:bvnAppleInc.:bvrMBP101.88Z.00EE.B03.1212211437:bd12/21/2012:svnAppleInc.:pnMacBookPro10,1:pvr1.0:rvnAppleInc.:rnMac-C3EC7CD22292981F:rvrMacBookPro10,1:cvnAppleInc.:ct10:cvrMac-C3EC7CD22292981F:
dmi.product.name: MacBookPro10,1
dmi.product.version: 1.0
dmi.sys.vendor: Apple Inc.
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[Desktop-packages] [Bug 1638083] Re: Thunderbird inresponsive to user input
Hello Wolf,
Thank you for submitting this bug and reporting a problem with unresponsiveness
in Thunderbird. You made this bug report in 2016 and there have been several
versions of Ubuntu and Thunderbird since then.
Could you confirm that this is no longer a problem and that we can close the
ticket?
If it is still a problem, are you still interested in finding a solution to
this bug?
If you are, could you run the following (only once):
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this
particular issue.
Thank you again for helping make Ubuntu and Thunderbird better.
G
** Changed in: thunderbird (Ubuntu)
Status: New => Incomplete
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to thunderbird in Ubuntu.
https://bugs.launchpad.net/bugs/1638083
Title:
Thunderbird inresponsive to user input
Status in thunderbird package in Ubuntu:
Incomplete
Bug description:
After upgrading to 16.10 Thunderbird takes ages (very long) to start
up. Under 16.04 it opened almost immediately, now it takes 30s - 1m
before being functional.
After login or reboot, the first attempt to launch Thunderbird
terminates after seconds. The second attempt succeeds but with above
described problems.
Recently, a black window bar obscures the Mail clients main window.
After being removed (close or move makes the window disappear) every other
time (startup) a reply to messages is not possible. The icon buttons in the
window bar do not respond. Reply to a message is impossible.
ProblemType: Bug
DistroRelease: Ubuntu 16.10
Package: thunderbird 1:45.4.0+build1-0ubuntu0.16.10.1
ProcVersionSignature: Ubuntu 4.8.0-26.28-generic 4.8.0
Uname: Linux 4.8.0-26-generic x86_64
NonfreeKernelModules: nvidia_uvm wl nvidia_drm nvidia_modeset nvidia
AddonCompatCheckDisabled: False
ApportVersion: 2.20.3-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
USERPID ACCESS COMMAND
/dev/snd/controlC1: wolf 2652 F pulseaudio
/dev/snd/controlC0: wolf 2652 F pulseaudio
BuildID: 20161025185922
Channel: Unavailable
CurrentDesktop: Unity
Date: Mon Oct 31 18:42:28 2016
ForcedLayersAccel: False
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
IncompatibleExtensions:
Enigmail - {847b3a00-7ab1-11d4-8f02-006008948af5}
English (GB) Language Pack - langpack-en...@thunderbird.mozilla.org
Deutsch (DE) Language Pack - langpack...@thunderbird.mozilla.org
Thunderbird (default) - {972ce4c6-7e08-4474-a285-3208198ce6fd}
InstallationDate: Installed on 2016-10-22 (9 days ago)
InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
IpRoute:
default via 10.1.0.254 dev wlp4s0 proto static metric 600
10.0.0.0/8 dev wlp4s0 proto kernel scope link src 10.1.0.168 metric 600
169.254.0.0/16 dev wlp4s0 scope link metric 1000
172.16.220.0/24 dev vmnet1 proto kernel scope link src 172.16.220.1
192.168.68.0/24 dev vmnet8 proto kernel scope link src 192.168.68.1
MostRecentCrashID: bp-09b01898-5a57-4940-bf7b-9ce882161021
PrefSources:
prefs.js
[Profile]/extensions/{25cf5f06-b211-4df3-9d5a-c0ab253a5561}.xpi:defaults/preferences.js
[Profile]/extensions/{847b3a00-7ab1-11d4-8f02-006008948af5}/defaults/preferences/enigmail.js
/usr/lib/thunderbird/extensions/{a62ef8ec-5fdc-40c2-873c-223b8a6925cc}/defaults/preferences/preferences.js
/usr/lib/thunderbird/extensions/{e2fda1a4-762b-4020-b5ad-a41df1933103}/defaults/preferences/lightning.js
Profiles: Profile0 (Default) - LastVersion=45.4.0/20161025185922 (In use)
RunningIncompatibleAddons: True
SourcePackage: thunderbird
SubmittedCrashIDs:
bp-09b01898-5a57-4940-bf7b-9ce882161021
bp-57849896-c2e9-45b1-9cbf-0bf392160823
bp-47c994ab-4894-4453-a743-08c592160525
bp-407af357-4517-4945-a8da-f0d482151002
bp-b1c86d9c-9939-42a2-af8d-f9e6c2150903
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/21/2012
dmi.bios.vendor: Apple Inc.
dmi.bios.version: MBP101.88Z.00EE.B03.1212211437
dmi.board.asset.tag: Base Board Asset Tag#
dmi.board.name: Mac-C3EC7CD22292981F
dmi.board.vendor: Apple Inc.
dmi.board.version: MacBookPro10,1
dmi.chassis.type: 10
dmi.chassis.vendor: Apple Inc.
dmi.chassis.version: Mac-C3EC7CD22292981F
dmi.modalias:
dmi:bvnAppleInc.:bvrMBP101.88Z.00EE.B03.1212211437:bd12/21/2012:svnAppleInc.:pnMacBookPro10,1:pvr1.0:rvnAppleInc.:rnMac-C3EC7CD22292981F:rvrMacBookPro10,1:cvnAppleInc.:ct10:cvrMac-C3EC7CD22292981F:
dmi.product.name: MacBookPro10,1
dmi.product.version: 1.0
dmi.sys.vendor: Apple Inc.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1638083/+subscriptions
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