Public bug reported: the sound card is not detected. the output option in sound settings is showing dummy output. i am using ubuntu 14.04 lts i expected sound while playing a movie but there is no sound. in the sound settings only the output is displaying only dummy out put.(i connected my inspiron 3250 desktop to tv via hdmi, even when external speakers are connected system is not reading them.)
ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.19.0-75.83~14.04.1-generic 3.19.8-ckt22 Uname: Linux 3.19.0-75-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.21 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: Unity Date: Mon Dec 5 18:28:50 2016 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-trusty-amd64-osp1-20150720-0 InstallationDate: Installed on 2016-10-18 (48 days ago) InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20150720-04:06 PackageArchitecture: all ProcEnviron: LANGUAGE=en_IN:en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_IN SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/17/2016 dmi.bios.vendor: Dell Inc. dmi.bios.version: 3.2.4 dmi.board.name: 0DNMV1 dmi.board.vendor: Dell Inc. dmi.board.version: A01 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvr3.2.4:bd06/17/2016:svnDellInc.:pnInspiron3250:pvrX00:rvnDellInc.:rn0DNMV1:rvrA01:cvnDellInc.:ct3:cvrNotSpecified: dmi.product.name: Inspiron 3250 dmi.product.version: X00 dmi.sys.vendor: Dell Inc. ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug trusty -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1647353 Title: PCI/internal sound card not detected Status in alsa-driver package in Ubuntu: New Bug description: the sound card is not detected. the output option in sound settings is showing dummy output. i am using ubuntu 14.04 lts i expected sound while playing a movie but there is no sound. in the sound settings only the output is displaying only dummy out put.(i connected my inspiron 3250 desktop to tv via hdmi, even when external speakers are connected system is not reading them.) ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.19.0-75.83~14.04.1-generic 3.19.8-ckt22 Uname: Linux 3.19.0-75-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.21 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: Unity Date: Mon Dec 5 18:28:50 2016 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-trusty-amd64-osp1-20150720-0 InstallationDate: Installed on 2016-10-18 (48 days ago) InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20150720-04:06 PackageArchitecture: all ProcEnviron: LANGUAGE=en_IN:en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_IN SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/17/2016 dmi.bios.vendor: Dell Inc. dmi.bios.version: 3.2.4 dmi.board.name: 0DNMV1 dmi.board.vendor: Dell Inc. dmi.board.version: A01 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvr3.2.4:bd06/17/2016:svnDellInc.:pnInspiron3250:pvrX00:rvnDellInc.:rn0DNMV1:rvrA01:cvnDellInc.:ct3:cvrNotSpecified: dmi.product.name: Inspiron 3250 dmi.product.version: X00 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1647353/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp