[Desktop-packages] [Bug 1696618] Re: Certain emails are not loaded properly via IMAP+

2018-07-21 Thread gf
Thanks for the update, Simone. I will close the report, then.
Have a great day!
:)
G


Closed per reporter’s feedback.

** Changed in: evolution (Ubuntu)
   Status: Incomplete => Invalid

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1696618

Title:
  Certain emails are not loaded properly via IMAP+

Status in evolution package in Ubuntu:
  Invalid

Bug description:
  I'm pretty sure this is a bug, as it is not documented nor reported by
  anyone else before.

  1)
  simone@simone-ThinkPad-T540p:~$ lsb_release -rd
  Description:  Ubuntu 16.04.2 LTS
  Release:  16.04

  2)
  simone@simone-ThinkPad-T540p:~$ apt-cache policy evolution
  evolution:
Installed: 3.18.5.2-0ubuntu3.2
Candidate: 3.18.5.2-0ubuntu3.2
Version table:
   *** 3.18.5.2-0ubuntu3.2 500
  500 http://ftp.sjtu.edu.cn/ubuntu xenial-updates/universe amd64 
Packages
  100 /var/lib/dpkg/status
   3.18.5.2-0ubuntu1 500
  500 http://ftp.sjtu.edu.cn/ubuntu xenial/universe amd64 Packages

  3)
  This bug is ***serious, as it scares people away from Evolution. I have setup 
my main email account as IMAP+. Most of the email are downloaded correctly, but 
some of them are not. From the message source, it seems that is a MULTIPART 
message, and not all parts are loaded. When the problem happens, all headers 
are not displayed when previewing the mail, but somehow the "From" in the list 
is correct. To view the email, I have to use my phone (K9 Mail) or Thunderbird. 
I am really wanting to switch to Evolution because I think is an overall 
better, more performing and more integrated program, but this stupid bug is 
causing me to think it over.

  4)
  I expect to see the message when I click it... not empty

  If you need any further info, like the complete exact message source
  code, I **can** provide it (nothing secret in there).

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/evolution/+bug/1696618/+subscriptions

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Re: [Desktop-packages] [Bug 1696618] Re: Certain emails are not loaded properly via IMAP+

2018-07-20 Thread Simone Lussardi
If I am the only one in this situation, close the ticket. It might
still be more related to server than else. But with Outlook or
Thunderbird, the same server, never had this or any other issue.
SimoneOn Fri, 2018-07-20 at 15:52 +, gf wrote:
> Hi Simone,
> Thanks for the fast reply :)
> Should we close the ticket, since you found a workaround? 
> Thanks
> G
>

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to evolution in Ubuntu.
https://bugs.launchpad.net/bugs/1696618

Title:
  Certain emails are not loaded properly via IMAP+

Status in evolution package in Ubuntu:
  Incomplete

Bug description:
  I'm pretty sure this is a bug, as it is not documented nor reported by
  anyone else before.

  1)
  simone@simone-ThinkPad-T540p:~$ lsb_release -rd
  Description:  Ubuntu 16.04.2 LTS
  Release:  16.04

  2)
  simone@simone-ThinkPad-T540p:~$ apt-cache policy evolution
  evolution:
Installed: 3.18.5.2-0ubuntu3.2
Candidate: 3.18.5.2-0ubuntu3.2
Version table:
   *** 3.18.5.2-0ubuntu3.2 500
  500 http://ftp.sjtu.edu.cn/ubuntu xenial-updates/universe amd64 
Packages
  100 /var/lib/dpkg/status
   3.18.5.2-0ubuntu1 500
  500 http://ftp.sjtu.edu.cn/ubuntu xenial/universe amd64 Packages

  3)
  This bug is ***serious, as it scares people away from Evolution. I have setup 
my main email account as IMAP+. Most of the email are downloaded correctly, but 
some of them are not. From the message source, it seems that is a MULTIPART 
message, and not all parts are loaded. When the problem happens, all headers 
are not displayed when previewing the mail, but somehow the "From" in the list 
is correct. To view the email, I have to use my phone (K9 Mail) or Thunderbird. 
I am really wanting to switch to Evolution because I think is an overall 
better, more performing and more integrated program, but this stupid bug is 
causing me to think it over.

  4)
  I expect to see the message when I click it... not empty

  If you need any further info, like the complete exact message source
  code, I **can** provide it (nothing secret in there).

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/evolution/+bug/1696618/+subscriptions

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[Desktop-packages] [Bug 1696618] Re: Certain emails are not loaded properly via IMAP+

2018-07-20 Thread gf
Hi Simone,
Thanks for the fast reply :)
Should we close the ticket, since you found a workaround? 
Thanks
G

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to evolution in Ubuntu.
https://bugs.launchpad.net/bugs/1696618

Title:
  Certain emails are not loaded properly via IMAP+

Status in evolution package in Ubuntu:
  Incomplete

Bug description:
  I'm pretty sure this is a bug, as it is not documented nor reported by
  anyone else before.

  1)
  simone@simone-ThinkPad-T540p:~$ lsb_release -rd
  Description:  Ubuntu 16.04.2 LTS
  Release:  16.04

  2)
  simone@simone-ThinkPad-T540p:~$ apt-cache policy evolution
  evolution:
Installed: 3.18.5.2-0ubuntu3.2
Candidate: 3.18.5.2-0ubuntu3.2
Version table:
   *** 3.18.5.2-0ubuntu3.2 500
  500 http://ftp.sjtu.edu.cn/ubuntu xenial-updates/universe amd64 
Packages
  100 /var/lib/dpkg/status
   3.18.5.2-0ubuntu1 500
  500 http://ftp.sjtu.edu.cn/ubuntu xenial/universe amd64 Packages

  3)
  This bug is ***serious, as it scares people away from Evolution. I have setup 
my main email account as IMAP+. Most of the email are downloaded correctly, but 
some of them are not. From the message source, it seems that is a MULTIPART 
message, and not all parts are loaded. When the problem happens, all headers 
are not displayed when previewing the mail, but somehow the "From" in the list 
is correct. To view the email, I have to use my phone (K9 Mail) or Thunderbird. 
I am really wanting to switch to Evolution because I think is an overall 
better, more performing and more integrated program, but this stupid bug is 
causing me to think it over.

  4)
  I expect to see the message when I click it... not empty

  If you need any further info, like the complete exact message source
  code, I **can** provide it (nothing secret in there).

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/evolution/+bug/1696618/+subscriptions

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Re: [Desktop-packages] [Bug 1696618] Re: Certain emails are not loaded properly via IMAP+

2018-07-19 Thread Simone Lussardi
Hello,

I have to say it happens very rarely with newer versions, it's much more
stable on my computer. But on another slower computer, it tend to happen
more frequently. I have found a workaround, which is deleting all local
cache of evolution, forcing it to resync the messages.

I can give you a mail account on my server if it helps for testing it
out. Might be the server/client combination problem too.

Thank you,
Cheers,
Simone

⁣Sent from BlueMail ​

On Jul 20, 2018, 08:41, at 08:41, gf <1696...@bugs.launchpad.net> wrote:
>Hello Simone,
>Thank you for submitting this bug and reporting a problem with
>Evolution.  You made this bug report some time ago and Ubuntu and
>Evolution have been updated since then. 
>
>Could you confirm that this is no longer a problem and that we can
>close the ticket? 
>If it is still a problem, are you still interested in finding a
>solution to this bug? 
>If you are, could you let us know and, run the following (only once):
>apport-collect 1696618
>and upload the updated logs and and any other logs that are relevant
>for this particular issue. 
>
>Thank you again for helping make Ubuntu and Evolution better. 
>G
>
>** Changed in: evolution (Ubuntu)
>   Status: New => Incomplete
>
>-- 
>You received this bug notification because you are subscribed to the
>bug
>report.
>https://bugs.launchpad.net/bugs/1696618
>
>Title:
>  Certain emails are not loaded properly via IMAP+
>
>Status in evolution package in Ubuntu:
>  Incomplete
>
>Bug description:
> I'm pretty sure this is a bug, as it is not documented nor reported by
>  anyone else before.
>
>  1)
>  simone@simone-ThinkPad-T540p:~$ lsb_release -rd
>  Description: Ubuntu 16.04.2 LTS
>  Release: 16.04
>
>  2)
>  simone@simone-ThinkPad-T540p:~$ apt-cache policy evolution
>  evolution:
>Installed: 3.18.5.2-0ubuntu3.2
>Candidate: 3.18.5.2-0ubuntu3.2
>Version table:
>   *** 3.18.5.2-0ubuntu3.2 500
>500 http://ftp.sjtu.edu.cn/ubuntu xenial-updates/universe amd64
>Packages
>  100 /var/lib/dpkg/status
>   3.18.5.2-0ubuntu1 500
>   500 http://ftp.sjtu.edu.cn/ubuntu xenial/universe amd64 Packages
>
>  3)
>This bug is ***serious, as it scares people away from Evolution. I have
>setup my main email account as IMAP+. Most of the email are downloaded
>correctly, but some of them are not. From the message source, it seems
>that is a MULTIPART message, and not all parts are loaded. When the
>problem happens, all headers are not displayed when previewing the
>mail, but somehow the "From" in the list is correct. To view the email,
>I have to use my phone (K9 Mail) or Thunderbird. I am really wanting to
>switch to Evolution because I think is an overall better, more
>performing and more integrated program, but this stupid bug is causing
>me to think it over.
>
>  4)
>  I expect to see the message when I click it... not empty
>
>  If you need any further info, like the complete exact message source
>  code, I **can** provide it (nothing secret in there).
>
>To manage notifications about this bug go to:
>https://bugs.launchpad.net/ubuntu/+source/evolution/+bug/1696618/+subscriptions

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to evolution in Ubuntu.
https://bugs.launchpad.net/bugs/1696618

Title:
  Certain emails are not loaded properly via IMAP+

Status in evolution package in Ubuntu:
  Incomplete

Bug description:
  I'm pretty sure this is a bug, as it is not documented nor reported by
  anyone else before.

  1)
  simone@simone-ThinkPad-T540p:~$ lsb_release -rd
  Description:  Ubuntu 16.04.2 LTS
  Release:  16.04

  2)
  simone@simone-ThinkPad-T540p:~$ apt-cache policy evolution
  evolution:
Installed: 3.18.5.2-0ubuntu3.2
Candidate: 3.18.5.2-0ubuntu3.2
Version table:
   *** 3.18.5.2-0ubuntu3.2 500
  500 http://ftp.sjtu.edu.cn/ubuntu xenial-updates/universe amd64 
Packages
  100 /var/lib/dpkg/status
   3.18.5.2-0ubuntu1 500
  500 http://ftp.sjtu.edu.cn/ubuntu xenial/universe amd64 Packages

  3)
  This bug is ***serious, as it scares people away from Evolution. I have setup 
my main email account as IMAP+. Most of the email are downloaded correctly, but 
some of them are not. From the message source, it seems that is a MULTIPART 
message, and not all parts are loaded. When the problem happens, all headers 
are not displayed when previewing the mail, but somehow the "From" in the list 
is correct. To view the email, I have to use my phone (K9 Mail) or Thunderbird. 
I am really wanting to switch to Evolution because I think is an overall 
better, more performing and more integrated program, but this stupid bug is 
causing me to think it over.

  4)
  I expect to see the message when I click it... not empty

  If you need any further info, like the complete exact message source
  code, I **can** provide it (nothing secret in there).

To manage notifications about this bug go to:

[Desktop-packages] [Bug 1696618] Re: Certain emails are not loaded properly via IMAP+

2018-07-19 Thread gf
Hello Simone,
Thank you for submitting this bug and reporting a problem with Evolution.  You 
made this bug report some time ago and Ubuntu and Evolution have been updated 
since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, run the following (only once):
apport-collect 1696618
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and Evolution better. 
G

** Changed in: evolution (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to evolution in Ubuntu.
https://bugs.launchpad.net/bugs/1696618

Title:
  Certain emails are not loaded properly via IMAP+

Status in evolution package in Ubuntu:
  Incomplete

Bug description:
  I'm pretty sure this is a bug, as it is not documented nor reported by
  anyone else before.

  1)
  simone@simone-ThinkPad-T540p:~$ lsb_release -rd
  Description:  Ubuntu 16.04.2 LTS
  Release:  16.04

  2)
  simone@simone-ThinkPad-T540p:~$ apt-cache policy evolution
  evolution:
Installed: 3.18.5.2-0ubuntu3.2
Candidate: 3.18.5.2-0ubuntu3.2
Version table:
   *** 3.18.5.2-0ubuntu3.2 500
  500 http://ftp.sjtu.edu.cn/ubuntu xenial-updates/universe amd64 
Packages
  100 /var/lib/dpkg/status
   3.18.5.2-0ubuntu1 500
  500 http://ftp.sjtu.edu.cn/ubuntu xenial/universe amd64 Packages

  3)
  This bug is ***serious, as it scares people away from Evolution. I have setup 
my main email account as IMAP+. Most of the email are downloaded correctly, but 
some of them are not. From the message source, it seems that is a MULTIPART 
message, and not all parts are loaded. When the problem happens, all headers 
are not displayed when previewing the mail, but somehow the "From" in the list 
is correct. To view the email, I have to use my phone (K9 Mail) or Thunderbird. 
I am really wanting to switch to Evolution because I think is an overall 
better, more performing and more integrated program, but this stupid bug is 
causing me to think it over.

  4)
  I expect to see the message when I click it... not empty

  If you need any further info, like the complete exact message source
  code, I **can** provide it (nothing secret in there).

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/evolution/+bug/1696618/+subscriptions

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