[Desktop-packages] [Bug 1730728] Re: gnome-shell crashes randomly, error in libgobject-2.0.so.0.5400.1
[Expired for gnome-shell (Ubuntu) because there has been no activity for 60 days.] ** Changed in: gnome-shell (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1730728 Title: gnome-shell crashes randomly, error in libgobject-2.0.so.0.5400.1 Status in gnome-shell package in Ubuntu: Expired Bug description: It happens daily, 2 or 3 times. But I don't know what triggers it, and I can't reproduce it. Last time it happened I wasn't even in front of the computer, and only firefox, thunderbird and skypeforlinux were opened (if I'm not mistaken). clamd was running as well. But each time it happened, the following has been logged in syslog: kernel: [22818.213847] traps: gnome-shell[3063] general protection ip:7f58ba1eacdf sp:7fff1dad5578 error:0 in libgobject-2.0.so.0.5400.1[7f58ba1b5000+52000] Opening a virtual console (like ctrl+shift+f3) was still possible. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gnome-shell 3.26.1-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4 Uname: Linux 4.13.0-16-generic x86_64 ApportVersion: 2.20.7-0ubuntu3 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Tue Nov 7 16:36:22 2017 DisplayManager: gdm3 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-trusty-amd64-osp1-20150720-0 GsettingsChanges: b'org.gnome.shell' b'enabled-extensions' b"['pomod...@arun.codito.in']" b'org.gnome.shell' b'command-history' b"['firefox', 'thunderbird', 'dropboxd', 'firefox', 'skypeforlinux', 'thunderbird', 'darktable', 'dropboxd']" b'org.gnome.shell' b'favorite-apps' b"['org.gnome.Nautilus.desktop', 'gnome-control-center.desktop', 'gnome-system-monitor.desktop', 'org.gnome.Software.desktop', 'firefox.desktop', 'keepass2.desktop', 'evince.desktop', 'org.gnome.Terminal.desktop', 'thunderbird.desktop', 'skype.desktop']" b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'" b'org.gnome.desktop.interface' b'clock-show-date' b'true' InstallationDate: Installed on 2016-03-01 (616 days ago) InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20150720-04:06 SourcePackage: gnome-shell UpgradeStatus: Upgraded to artful on 2017-10-26 (11 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1730728/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1730728] Re: gnome-shell crashes randomly, error in libgobject-2.0.so.0.5400.1
Actually, disabling all extensions and restarting has helped. not seen this in 5 days since I did that. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1730728 Title: gnome-shell crashes randomly, error in libgobject-2.0.so.0.5400.1 Status in gnome-shell package in Ubuntu: Incomplete Bug description: It happens daily, 2 or 3 times. But I don't know what triggers it, and I can't reproduce it. Last time it happened I wasn't even in front of the computer, and only firefox, thunderbird and skypeforlinux were opened (if I'm not mistaken). clamd was running as well. But each time it happened, the following has been logged in syslog: kernel: [22818.213847] traps: gnome-shell[3063] general protection ip:7f58ba1eacdf sp:7fff1dad5578 error:0 in libgobject-2.0.so.0.5400.1[7f58ba1b5000+52000] Opening a virtual console (like ctrl+shift+f3) was still possible. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gnome-shell 3.26.1-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4 Uname: Linux 4.13.0-16-generic x86_64 ApportVersion: 2.20.7-0ubuntu3 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Tue Nov 7 16:36:22 2017 DisplayManager: gdm3 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-trusty-amd64-osp1-20150720-0 GsettingsChanges: b'org.gnome.shell' b'enabled-extensions' b"['pomod...@arun.codito.in']" b'org.gnome.shell' b'command-history' b"['firefox', 'thunderbird', 'dropboxd', 'firefox', 'skypeforlinux', 'thunderbird', 'darktable', 'dropboxd']" b'org.gnome.shell' b'favorite-apps' b"['org.gnome.Nautilus.desktop', 'gnome-control-center.desktop', 'gnome-system-monitor.desktop', 'org.gnome.Software.desktop', 'firefox.desktop', 'keepass2.desktop', 'evince.desktop', 'org.gnome.Terminal.desktop', 'thunderbird.desktop', 'skype.desktop']" b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'" b'org.gnome.desktop.interface' b'clock-show-date' b'true' InstallationDate: Installed on 2016-03-01 (616 days ago) InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20150720-04:06 SourcePackage: gnome-shell UpgradeStatus: Upgraded to artful on 2017-10-26 (11 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1730728/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1730728] Re: gnome-shell crashes randomly, error in libgobject-2.0.so.0.5400.1
Looks a duplicate of #1730554 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1730728 Title: gnome-shell crashes randomly, error in libgobject-2.0.so.0.5400.1 Status in gnome-shell package in Ubuntu: Incomplete Bug description: It happens daily, 2 or 3 times. But I don't know what triggers it, and I can't reproduce it. Last time it happened I wasn't even in front of the computer, and only firefox, thunderbird and skypeforlinux were opened (if I'm not mistaken). clamd was running as well. But each time it happened, the following has been logged in syslog: kernel: [22818.213847] traps: gnome-shell[3063] general protection ip:7f58ba1eacdf sp:7fff1dad5578 error:0 in libgobject-2.0.so.0.5400.1[7f58ba1b5000+52000] Opening a virtual console (like ctrl+shift+f3) was still possible. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gnome-shell 3.26.1-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4 Uname: Linux 4.13.0-16-generic x86_64 ApportVersion: 2.20.7-0ubuntu3 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Tue Nov 7 16:36:22 2017 DisplayManager: gdm3 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-trusty-amd64-osp1-20150720-0 GsettingsChanges: b'org.gnome.shell' b'enabled-extensions' b"['pomod...@arun.codito.in']" b'org.gnome.shell' b'command-history' b"['firefox', 'thunderbird', 'dropboxd', 'firefox', 'skypeforlinux', 'thunderbird', 'darktable', 'dropboxd']" b'org.gnome.shell' b'favorite-apps' b"['org.gnome.Nautilus.desktop', 'gnome-control-center.desktop', 'gnome-system-monitor.desktop', 'org.gnome.Software.desktop', 'firefox.desktop', 'keepass2.desktop', 'evince.desktop', 'org.gnome.Terminal.desktop', 'thunderbird.desktop', 'skype.desktop']" b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'" b'org.gnome.desktop.interface' b'clock-show-date' b'true' InstallationDate: Installed on 2016-03-01 (616 days ago) InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20150720-04:06 SourcePackage: gnome-shell UpgradeStatus: Upgraded to artful on 2017-10-26 (11 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1730728/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1730728] Re: gnome-shell crashes randomly, error in libgobject-2.0.so.0.5400.1
I have this same crashing problem, several times a day. Started about a week ago. I also have the same problem trying to report it. I have /var/crash /_usr_bin_gnome-shell.1000.crash which is 65M. When I try report it using either appport-bug or apport-cli, those commands just exit silently (apport-bug prompts me if I want to report a bug report first and then does so). They create a 0 byte _usr_bin_gnome-shell.1000.upload file. So I'm having trouble reporting it too. For the record I've tried disabling all extensions, but that hasn't helped. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1730728 Title: gnome-shell crashes randomly, error in libgobject-2.0.so.0.5400.1 Status in gnome-shell package in Ubuntu: Incomplete Bug description: It happens daily, 2 or 3 times. But I don't know what triggers it, and I can't reproduce it. Last time it happened I wasn't even in front of the computer, and only firefox, thunderbird and skypeforlinux were opened (if I'm not mistaken). clamd was running as well. But each time it happened, the following has been logged in syslog: kernel: [22818.213847] traps: gnome-shell[3063] general protection ip:7f58ba1eacdf sp:7fff1dad5578 error:0 in libgobject-2.0.so.0.5400.1[7f58ba1b5000+52000] Opening a virtual console (like ctrl+shift+f3) was still possible. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gnome-shell 3.26.1-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4 Uname: Linux 4.13.0-16-generic x86_64 ApportVersion: 2.20.7-0ubuntu3 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Tue Nov 7 16:36:22 2017 DisplayManager: gdm3 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-trusty-amd64-osp1-20150720-0 GsettingsChanges: b'org.gnome.shell' b'enabled-extensions' b"['pomod...@arun.codito.in']" b'org.gnome.shell' b'command-history' b"['firefox', 'thunderbird', 'dropboxd', 'firefox', 'skypeforlinux', 'thunderbird', 'darktable', 'dropboxd']" b'org.gnome.shell' b'favorite-apps' b"['org.gnome.Nautilus.desktop', 'gnome-control-center.desktop', 'gnome-system-monitor.desktop', 'org.gnome.Software.desktop', 'firefox.desktop', 'keepass2.desktop', 'evince.desktop', 'org.gnome.Terminal.desktop', 'thunderbird.desktop', 'skype.desktop']" b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'" b'org.gnome.desktop.interface' b'clock-show-date' b'true' InstallationDate: Installed on 2016-03-01 (616 days ago) InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20150720-04:06 SourcePackage: gnome-shell UpgradeStatus: Upgraded to artful on 2017-10-26 (11 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1730728/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1730728] Re: gnome-shell crashes randomly, error in libgobject-2.0.so.0.5400.1
Uploading crash files as attachments is unfortunately not useful to us, and is also a security risk to you. Please try running 'apport-cli' on the crash file in place of 'ubuntu- bug'. It should do the same job and might avoid some problems with ubuntu-bug. ** Changed in: gnome-shell (Ubuntu) Status: Invalid => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1730728 Title: gnome-shell crashes randomly, error in libgobject-2.0.so.0.5400.1 Status in gnome-shell package in Ubuntu: Incomplete Bug description: It happens daily, 2 or 3 times. But I don't know what triggers it, and I can't reproduce it. Last time it happened I wasn't even in front of the computer, and only firefox, thunderbird and skypeforlinux were opened (if I'm not mistaken). clamd was running as well. But each time it happened, the following has been logged in syslog: kernel: [22818.213847] traps: gnome-shell[3063] general protection ip:7f58ba1eacdf sp:7fff1dad5578 error:0 in libgobject-2.0.so.0.5400.1[7f58ba1b5000+52000] Opening a virtual console (like ctrl+shift+f3) was still possible. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gnome-shell 3.26.1-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4 Uname: Linux 4.13.0-16-generic x86_64 ApportVersion: 2.20.7-0ubuntu3 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Tue Nov 7 16:36:22 2017 DisplayManager: gdm3 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-trusty-amd64-osp1-20150720-0 GsettingsChanges: b'org.gnome.shell' b'enabled-extensions' b"['pomod...@arun.codito.in']" b'org.gnome.shell' b'command-history' b"['firefox', 'thunderbird', 'dropboxd', 'firefox', 'skypeforlinux', 'thunderbird', 'darktable', 'dropboxd']" b'org.gnome.shell' b'favorite-apps' b"['org.gnome.Nautilus.desktop', 'gnome-control-center.desktop', 'gnome-system-monitor.desktop', 'org.gnome.Software.desktop', 'firefox.desktop', 'keepass2.desktop', 'evince.desktop', 'org.gnome.Terminal.desktop', 'thunderbird.desktop', 'skype.desktop']" b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'" b'org.gnome.desktop.interface' b'clock-show-date' b'true' InstallationDate: Installed on 2016-03-01 (616 days ago) InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20150720-04:06 SourcePackage: gnome-shell UpgradeStatus: Upgraded to artful on 2017-10-26 (11 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1730728/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1730728] Re: gnome-shell crashes randomly, error in libgobject-2.0.so.0.5400.1
I'm sorry my crash report hasn't helped.
I'm trying to follow your instructions to make a better one. I've
checked apport, it is enabled. However, when run 'sudo ubuntu-bug
_usr_bin_gnome-shell.1001.crash', the following error message pops up:
'Sorry, the program "gnome-shell" closed unexpectedly Your computer does
not have enough free memory to automatically analyze the problem and
send a report to the developers.'
I've seen in a comment of another bug
(https://bugs.launchpad.net/ubuntu/+source/apport/+bug/718635/comments/4)
that this might happen if the coredump is larger than 3/4 of available
memory. But it doesn't seem to be the case:
$ echo $(cat /proc/meminfo | egrep '^(MemFree|Cached|Writeback):' | awk '{print
$2}') - + p | dc
7033376
$grep ^VmSize /proc/$(pidof -s gnome-shell)/status
VmSize: 4268140 kB
Am I missing something? Is this another bug?
Would it not be enough to just upload the crash file as an attachment to
this current bug report?
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https://bugs.launchpad.net/bugs/1730728
Title:
gnome-shell crashes randomly, error in libgobject-2.0.so.0.5400.1
Status in gnome-shell package in Ubuntu:
Invalid
Bug description:
It happens daily, 2 or 3 times. But I don't know what triggers it, and
I can't reproduce it. Last time it happened I wasn't even in front of
the computer, and only firefox, thunderbird and skypeforlinux were
opened (if I'm not mistaken). clamd was running as well. But each time
it happened, the following has been logged in syslog:
kernel: [22818.213847] traps: gnome-shell[3063] general protection
ip:7f58ba1eacdf sp:7fff1dad5578 error:0 in
libgobject-2.0.so.0.5400.1[7f58ba1b5000+52000]
Opening a virtual console (like ctrl+shift+f3) was still possible.
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: gnome-shell 3.26.1-0ubuntu5
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic x86_64
ApportVersion: 2.20.7-0ubuntu3
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Tue Nov 7 16:36:22 2017
DisplayManager: gdm3
DistributionChannelDescriptor:
# This is a distribution channel descriptor
# For more information see
http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-trusty-amd64-osp1-20150720-0
GsettingsChanges:
b'org.gnome.shell' b'enabled-extensions' b"['pomod...@arun.codito.in']"
b'org.gnome.shell' b'command-history' b"['firefox', 'thunderbird',
'dropboxd', 'firefox', 'skypeforlinux', 'thunderbird', 'darktable', 'dropboxd']"
b'org.gnome.shell' b'favorite-apps' b"['org.gnome.Nautilus.desktop',
'gnome-control-center.desktop', 'gnome-system-monitor.desktop',
'org.gnome.Software.desktop', 'firefox.desktop', 'keepass2.desktop',
'evince.desktop', 'org.gnome.Terminal.desktop', 'thunderbird.desktop',
'skype.desktop']"
b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'"
b'org.gnome.desktop.interface' b'clock-show-date' b'true'
InstallationDate: Installed on 2016-03-01 (616 days ago)
InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary
20150720-04:06
SourcePackage: gnome-shell
UpgradeStatus: Upgraded to artful on 2017-10-26 (11 days ago)
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1730728/+subscriptions
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[Desktop-packages] [Bug 1730728] Re: gnome-shell crashes randomly, error in libgobject-2.0.so.0.5400.1
Thank you for taking the time to report this bug and helping to make Ubuntu better. However, your crash report is either missing or challenging to deal with as a ".crash" file. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart. Now open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit. If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'. I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thanks in advance for your cooperation and understanding. ** Changed in: gnome-shell (Ubuntu) Importance: Undecided => High ** Changed in: gnome-shell (Ubuntu) Status: New => Invalid -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1730728 Title: gnome-shell crashes randomly, error in libgobject-2.0.so.0.5400.1 Status in gnome-shell package in Ubuntu: Invalid Bug description: It happens daily, 2 or 3 times. But I don't know what triggers it, and I can't reproduce it. Last time it happened I wasn't even in front of the computer, and only firefox, thunderbird and skypeforlinux were opened (if I'm not mistaken). clamd was running as well. But each time it happened, the following has been logged in syslog: kernel: [22818.213847] traps: gnome-shell[3063] general protection ip:7f58ba1eacdf sp:7fff1dad5578 error:0 in libgobject-2.0.so.0.5400.1[7f58ba1b5000+52000] Opening a virtual console (like ctrl+shift+f3) was still possible. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gnome-shell 3.26.1-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4 Uname: Linux 4.13.0-16-generic x86_64 ApportVersion: 2.20.7-0ubuntu3 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Tue Nov 7 16:36:22 2017 DisplayManager: gdm3 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-trusty-amd64-osp1-20150720-0 GsettingsChanges: b'org.gnome.shell' b'enabled-extensions' b"['pomod...@arun.codito.in']" b'org.gnome.shell' b'command-history' b"['firefox', 'thunderbird', 'dropboxd', 'firefox', 'skypeforlinux', 'thunderbird', 'darktable', 'dropboxd']" b'org.gnome.shell' b'favorite-apps' b"['org.gnome.Nautilus.desktop', 'gnome-control-center.desktop', 'gnome-system-monitor.desktop', 'org.gnome.Software.desktop', 'firefox.desktop', 'keepass2.desktop', 'evince.desktop', 'org.gnome.Terminal.desktop', 'thunderbird.desktop', 'skype.desktop']" b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'" b'org.gnome.desktop.interface' b'clock-show-date' b'true' InstallationDate: Installed on 2016-03-01 (616 days ago) InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20150720-04:06 SourcePackage: gnome-shell UpgradeStatus: Upgraded to artful on 2017-10-26 (11 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1730728/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
