[Desktop-packages] [Bug 1744511] Re: Keyboard and mouse stop working randomly
** Changed in: gnome-shell (Ubuntu) Assignee: (unassigned) => abhisheks (abhisheks) ** Changed in: gnome-shell (Ubuntu) Status: Expired => Fix Released ** Changed in: gdm3 (Ubuntu) Status: Expired => Fix Released -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1744511 Title: Keyboard and mouse stop working randomly Status in gdm3 package in Ubuntu: Fix Released Status in gnome-shell package in Ubuntu: Fix Released Bug description: Lenovo Yogo 300 has a keyboard, touch pad and touch screen. Keyboard and mouse stop working, I am unable to see any pattern to the problem. This affects both Wayland and Xorg sessions, log-in and lock screen and desktop environment. Originally mistaken for a full system freeze, but touch-screen works fine. Putting computer into standby and resuming resolves the issue, but sometimes happens within seconds of resuming, sometimes it works for ages without a problem. Filed against gdm3 due to these events found in the log, but this may be unrelated: Jan 20 23:20:51 phill-Lenovo-YOGA-300-11IBY /usr/lib/gdm3/gdm-x-session[1234]: (II) event8 - (II) PEAQ WMI hotkeys: (II) device removed Jan 20 23:20:51 phill-Lenovo-YOGA-300-11IBY /usr/lib/gdm3/gdm-x-session[1234]: (II) event4 - (II) AT Translated Set 2 keyboard: (II) device removed Problem started immediately after installing 17.10.1, 17.04 had been used flawlessly since it's release on this hardware. Note that "gnome- session" is installed which I normally use, but as the problem occurs on the lock and login screens I guess it's nothing to do with that. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gdm3 3.26.1-3ubuntu3 ProcVersionSignature: Ubuntu 4.13.0-25.29-generic 4.13.13 Uname: Linux 4.13.0-25-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 CurrentDesktop: GNOME Date: Sat Jan 20 23:31:03 2018 InstallationDate: Installed on 2018-01-18 (2 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1) SourcePackage: gdm3 UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1744511/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1744511] Re: Keyboard and mouse stop working randomly
[Expired for gdm3 (Ubuntu) because there has been no activity for 60 days.] ** Changed in: gdm3 (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1744511 Title: Keyboard and mouse stop working randomly Status in gdm3 package in Ubuntu: Expired Status in gnome-shell package in Ubuntu: Expired Bug description: Lenovo Yogo 300 has a keyboard, touch pad and touch screen. Keyboard and mouse stop working, I am unable to see any pattern to the problem. This affects both Wayland and Xorg sessions, log-in and lock screen and desktop environment. Originally mistaken for a full system freeze, but touch-screen works fine. Putting computer into standby and resuming resolves the issue, but sometimes happens within seconds of resuming, sometimes it works for ages without a problem. Filed against gdm3 due to these events found in the log, but this may be unrelated: Jan 20 23:20:51 phill-Lenovo-YOGA-300-11IBY /usr/lib/gdm3/gdm-x-session[1234]: (II) event8 - (II) PEAQ WMI hotkeys: (II) device removed Jan 20 23:20:51 phill-Lenovo-YOGA-300-11IBY /usr/lib/gdm3/gdm-x-session[1234]: (II) event4 - (II) AT Translated Set 2 keyboard: (II) device removed Problem started immediately after installing 17.10.1, 17.04 had been used flawlessly since it's release on this hardware. Note that "gnome- session" is installed which I normally use, but as the problem occurs on the lock and login screens I guess it's nothing to do with that. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gdm3 3.26.1-3ubuntu3 ProcVersionSignature: Ubuntu 4.13.0-25.29-generic 4.13.13 Uname: Linux 4.13.0-25-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 CurrentDesktop: GNOME Date: Sat Jan 20 23:31:03 2018 InstallationDate: Installed on 2018-01-18 (2 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1) SourcePackage: gdm3 UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1744511/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1744511] Re: Keyboard and mouse stop working randomly
[Expired for gnome-shell (Ubuntu) because there has been no activity for 60 days.] ** Changed in: gnome-shell (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1744511 Title: Keyboard and mouse stop working randomly Status in gdm3 package in Ubuntu: Expired Status in gnome-shell package in Ubuntu: Expired Bug description: Lenovo Yogo 300 has a keyboard, touch pad and touch screen. Keyboard and mouse stop working, I am unable to see any pattern to the problem. This affects both Wayland and Xorg sessions, log-in and lock screen and desktop environment. Originally mistaken for a full system freeze, but touch-screen works fine. Putting computer into standby and resuming resolves the issue, but sometimes happens within seconds of resuming, sometimes it works for ages without a problem. Filed against gdm3 due to these events found in the log, but this may be unrelated: Jan 20 23:20:51 phill-Lenovo-YOGA-300-11IBY /usr/lib/gdm3/gdm-x-session[1234]: (II) event8 - (II) PEAQ WMI hotkeys: (II) device removed Jan 20 23:20:51 phill-Lenovo-YOGA-300-11IBY /usr/lib/gdm3/gdm-x-session[1234]: (II) event4 - (II) AT Translated Set 2 keyboard: (II) device removed Problem started immediately after installing 17.10.1, 17.04 had been used flawlessly since it's release on this hardware. Note that "gnome- session" is installed which I normally use, but as the problem occurs on the lock and login screens I guess it's nothing to do with that. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gdm3 3.26.1-3ubuntu3 ProcVersionSignature: Ubuntu 4.13.0-25.29-generic 4.13.13 Uname: Linux 4.13.0-25-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 CurrentDesktop: GNOME Date: Sat Jan 20 23:31:03 2018 InstallationDate: Installed on 2018-01-18 (2 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1) SourcePackage: gdm3 UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1744511/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1744511] Re: Keyboard and mouse stop working randomly
"Incomplete" is fine. If there are no more comments for 60 days then it will automatically change to Expired. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1744511 Title: Keyboard and mouse stop working randomly Status in gdm3 package in Ubuntu: Incomplete Status in gnome-shell package in Ubuntu: Incomplete Bug description: Lenovo Yogo 300 has a keyboard, touch pad and touch screen. Keyboard and mouse stop working, I am unable to see any pattern to the problem. This affects both Wayland and Xorg sessions, log-in and lock screen and desktop environment. Originally mistaken for a full system freeze, but touch-screen works fine. Putting computer into standby and resuming resolves the issue, but sometimes happens within seconds of resuming, sometimes it works for ages without a problem. Filed against gdm3 due to these events found in the log, but this may be unrelated: Jan 20 23:20:51 phill-Lenovo-YOGA-300-11IBY /usr/lib/gdm3/gdm-x-session[1234]: (II) event8 - (II) PEAQ WMI hotkeys: (II) device removed Jan 20 23:20:51 phill-Lenovo-YOGA-300-11IBY /usr/lib/gdm3/gdm-x-session[1234]: (II) event4 - (II) AT Translated Set 2 keyboard: (II) device removed Problem started immediately after installing 17.10.1, 17.04 had been used flawlessly since it's release on this hardware. Note that "gnome- session" is installed which I normally use, but as the problem occurs on the lock and login screens I guess it's nothing to do with that. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gdm3 3.26.1-3ubuntu3 ProcVersionSignature: Ubuntu 4.13.0-25.29-generic 4.13.13 Uname: Linux 4.13.0-25-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 CurrentDesktop: GNOME Date: Sat Jan 20 23:31:03 2018 InstallationDate: Installed on 2018-01-18 (2 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1) SourcePackage: gdm3 UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1744511/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1744511] Re: Keyboard and mouse stop working randomly
17.04 did not have any problems, I never had 16.04 on this computer. An update to the kernel yesterday seems to have resolved this issue (linux-image-4.13.0-31). So it's not worth investigating further at this point in time. However, the kernel update seems to have introduced a full system freeze that occurs less often than the original problem, but this is another matter. I think I'll just run 17.04 until 18.04 comes out. I'm not sure if this should be marked invalid or fixed, so I'll leave that to someone else. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1744511 Title: Keyboard and mouse stop working randomly Status in gdm3 package in Ubuntu: Incomplete Status in gnome-shell package in Ubuntu: Incomplete Bug description: Lenovo Yogo 300 has a keyboard, touch pad and touch screen. Keyboard and mouse stop working, I am unable to see any pattern to the problem. This affects both Wayland and Xorg sessions, log-in and lock screen and desktop environment. Originally mistaken for a full system freeze, but touch-screen works fine. Putting computer into standby and resuming resolves the issue, but sometimes happens within seconds of resuming, sometimes it works for ages without a problem. Filed against gdm3 due to these events found in the log, but this may be unrelated: Jan 20 23:20:51 phill-Lenovo-YOGA-300-11IBY /usr/lib/gdm3/gdm-x-session[1234]: (II) event8 - (II) PEAQ WMI hotkeys: (II) device removed Jan 20 23:20:51 phill-Lenovo-YOGA-300-11IBY /usr/lib/gdm3/gdm-x-session[1234]: (II) event4 - (II) AT Translated Set 2 keyboard: (II) device removed Problem started immediately after installing 17.10.1, 17.04 had been used flawlessly since it's release on this hardware. Note that "gnome- session" is installed which I normally use, but as the problem occurs on the lock and login screens I guess it's nothing to do with that. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gdm3 3.26.1-3ubuntu3 ProcVersionSignature: Ubuntu 4.13.0-25.29-generic 4.13.13 Uname: Linux 4.13.0-25-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 CurrentDesktop: GNOME Date: Sat Jan 20 23:31:03 2018 InstallationDate: Installed on 2018-01-18 (2 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1) SourcePackage: gdm3 UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1744511/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1744511] Re: Keyboard and mouse stop working randomly
I've seen this kind of bug occur on other laptops, and in those cases it was a hardware fault (the ribbon cables for the keyboard and touchpad randomly lose contact). For the moment let's assume your case is still a software problem. So can you please try: 1. Booting 16.04 and use it for a while. Does the problem occur there? https://www.ubuntu.com/download/desktop 2. Booting 18.04 and use it for a while. Does the problem occur there? http://cdimages.ubuntu.com/daily-live/current/ 3. Does installing older or newer kernel versions fix the issue? kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ** Changed in: gdm3 (Ubuntu) Status: New => Incomplete ** Also affects: gnome-shell (Ubuntu) Importance: Undecided Status: New ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1744511 Title: Keyboard and mouse stop working randomly Status in gdm3 package in Ubuntu: Incomplete Status in gnome-shell package in Ubuntu: Incomplete Bug description: Lenovo Yogo 300 has a keyboard, touch pad and touch screen. Keyboard and mouse stop working, I am unable to see any pattern to the problem. This affects both Wayland and Xorg sessions, log-in and lock screen and desktop environment. Originally mistaken for a full system freeze, but touch-screen works fine. Putting computer into standby and resuming resolves the issue, but sometimes happens within seconds of resuming, sometimes it works for ages without a problem. Filed against gdm3 due to these events found in the log, but this may be unrelated: Jan 20 23:20:51 phill-Lenovo-YOGA-300-11IBY /usr/lib/gdm3/gdm-x-session[1234]: (II) event8 - (II) PEAQ WMI hotkeys: (II) device removed Jan 20 23:20:51 phill-Lenovo-YOGA-300-11IBY /usr/lib/gdm3/gdm-x-session[1234]: (II) event4 - (II) AT Translated Set 2 keyboard: (II) device removed Problem started immediately after installing 17.10.1, 17.04 had been used flawlessly since it's release on this hardware. Note that "gnome- session" is installed which I normally use, but as the problem occurs on the lock and login screens I guess it's nothing to do with that. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gdm3 3.26.1-3ubuntu3 ProcVersionSignature: Ubuntu 4.13.0-25.29-generic 4.13.13 Uname: Linux 4.13.0-25-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 CurrentDesktop: GNOME Date: Sat Jan 20 23:31:03 2018 InstallationDate: Installed on 2018-01-18 (2 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1) SourcePackage: gdm3 UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1744511/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
