Public bug reported:
After reboot connecting an Android phone, on the phone, I get asked if I
want to allow device access. Confirming mounts the devices storage in
Nautilus. Access to files stored on the internal storage of the phone is
possible (r/w).
After suspend and resume, the same connection procedure provides
notification that the device is available, the device seems mounted
normally but access to internal phone storage provides an empty nautilus
window (no "Internal storage" device can be seen).
Several dismount/mount operations leave the situation unchanged. I
cannot get access to the internal data of the phone.
The device gets detected and mounted but access to storage is not
possible.
Rebooting the computer remedies the issue (but a reboot can't be a
solution to connection problems).
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: libmtp9 1.1.13-1
ProcVersionSignature: Ubuntu 4.13.0-37.42-generic 4.13.13
Uname: Linux 4.13.0-37-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Mar 9 18:13:15 2018
InstallationDate: Installed on 2017-10-20 (140 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
MachineType: Apple Inc. MacBookPro12,1
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.13.0-37-generic
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
RelatedPackageVersions: udev 234-2ubuntu12.3
SourcePackage: libmtp
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/08/2017
dmi.bios.vendor: Apple Inc.
dmi.bios.version: MBP121.88Z.0171.B00.1708080033
dmi.board.name: Mac-E43C1C25D4880AD6
dmi.board.vendor: Apple Inc.
dmi.board.version: MacBookPro12,1
dmi.chassis.type: 9
dmi.chassis.vendor: Apple Inc.
dmi.chassis.version: Mac-E43C1C25D4880AD6
dmi.modalias:
dmi:bvnAppleInc.:bvrMBP121.88Z.0171.B00.1708080033:bd08/08/2017:svnAppleInc.:pnMacBookPro12,1:pvr1.0:rvnAppleInc.:rnMac-E43C1C25D4880AD6:rvrMacBookPro12,1:cvnAppleInc.:ct9:cvrMac-E43C1C25D4880AD6:
dmi.product.family: MacBook Pro
dmi.product.name: MacBookPro12,1
dmi.product.version: 1.0
dmi.sys.vendor: Apple Inc.
** Affects: libmtp (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug artful wayland-session
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Packages, which is subscribed to libmtp in Ubuntu.
https://bugs.launchpad.net/bugs/1754713
Title:
Android device not accessible after suspend to RAM
Status in libmtp package in Ubuntu:
New
Bug description:
After reboot connecting an Android phone, on the phone, I get asked if
I want to allow device access. Confirming mounts the devices storage
in Nautilus. Access to files stored on the internal storage of the
phone is possible (r/w).
After suspend and resume, the same connection procedure provides
notification that the device is available, the device seems mounted
normally but access to internal phone storage provides an empty
nautilus window (no "Internal storage" device can be seen).
Several dismount/mount operations leave the situation unchanged. I
cannot get access to the internal data of the phone.
The device gets detected and mounted but access to storage is not
possible.
Rebooting the computer remedies the issue (but a reboot can't be a
solution to connection problems).
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: libmtp9 1.1.13-1
ProcVersionSignature: Ubuntu 4.13.0-37.42-generic 4.13.13
Uname: Linux 4.13.0-37-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Mar 9 18:13:15 2018
InstallationDate: Installed on 2017-10-20 (140 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
MachineType: Apple Inc. MacBookPro12,1
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.13.0-37-generic
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
RelatedPackageVersions: udev 234-2ubuntu12.3
SourcePackage: libmtp
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/08/2017
dmi.bios.vendor: Apple Inc.
dmi.bios.version: MBP121.88Z.0171.B00.1708080033
dmi.board.name: Mac-E43C1C25D4880AD6
dmi.board.vendor: Apple Inc.
dmi.board.version: MacBookPro12,1
dmi.chassis.type: 9
dmi.chassis.vendor: Apple Inc.
dmi.chassis.version: Mac-E43C1C25D4880AD6
dmi.modalias:
dmi:bvnAppleInc.:bvrMBP121.88Z.0171.B00.1708080033:bd08/08/2017:svnAppleInc.:pnMacBookPro12,1:pvr1.0:rvnAppleInc.:rnMac-E43C1C25D4880AD6:rvrMacBookPro12,1:cvnAppleInc.:ct9:cvrMac-E43C1C25D4880AD6:
dmi.product.family: MacBook Pro
dmi.product.name: MacBookPro12,1
dmi.product.version: 1.0
dmi.sys.vendor: Apple Inc.
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