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While running an Ubuntu kernel (not a mainline or third-party kernel)
please enter the following command in a terminal window:

apport-collect 1768991

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
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This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1768991

Title:
  [bytchtes8316] Sound does not work

Status in linux package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  New

Bug description:
  since I installed ubuntu the audio didn't work.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: pulseaudio 1:11.1-1ubuntu7
  ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
  Uname: Linux 4.15.0-20-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7
  Architecture: amd64
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/pcmC1D1p', '/dev/snd/pcmC1D0c', '/dev/snd/pcmC1D0p', 
'/dev/snd/controlC1', '/dev/snd/pcmC0D2p', '/dev/snd/pcmC0D1p', 
'/dev/snd/pcmC0D0p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] 
failed with exit code 1:
  CurrentDesktop: ubuntu:GNOME
  Date: Thu May  3 23:38:40 2018
  InstallationDate: Installed on 2018-05-03 (0 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=it_IT.UTF-8
   SHELL=/bin/bash
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Failed 
to kill PulseAudio daemon.
  SourcePackage: pulseaudio
  Symptom: audio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/27/2017
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: Mediacom12x.WJ313O.NHNKREN02
  dmi.board.asset.tag: Default string
  dmi.board.name: Default string
  dmi.board.vendor: Default string
  dmi.board.version: Default string
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 10
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrMediacom12x.WJ313O.NHNKREN02:bd07/27/2017:svnMediacom:pnSmartBook130FullHD-M-SB130:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct10:cvrDefaultstring:
  dmi.product.name: SmartBook 130 FullHD - M-SB130
  dmi.product.version: Default string
  dmi.sys.vendor: Mediacom

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