[Desktop-packages] [Bug 1807076] Re: gnome-control-center doesn't start
[Expired for gnome-control-center (Ubuntu) because there has been no activity for 60 days.] ** Changed in: gnome-control-center (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1807076 Title: gnome-control-center doesn't start Status in gnome-control-center package in Ubuntu: Expired Bug description: gnome-control-center doesn't start. There is no crash, core dump, etc. This bit in syslog (/var/log/syslog) gives us some information: gnome-control-c[2962]: invalid unclassed pointer in cast to 'GtkWindow' gnome-control-c[2962]: gtk_window_present_with_time: assertion 'GTK_IS_WINDOW (window)' failed Actually something similar has been seen already in the past but it hasn't been resolved: https://bugs.launchpad.net/ubuntu/+source/gnome-control- center/+bug/1745846 I might not be the only person affected: https://askubuntu.com/questions/1094442/gnome-control-center- disappears-on-ubuntu-18-10-after-repostioning-ubuntu- dock/1098815#1098815 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-control-center 1:3.28.2-0ubuntu0.18.04.2 ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18 Uname: Linux 4.15.0-42-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: GNOME-Flashback:GNOME Date: Thu Dec 6 11:08:42 2018 InstallationDate: Installed on 2018-11-26 (9 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) SourcePackage: gnome-control-center UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1807076/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1807076] Re: gnome-control-center doesn't start
Thanks for trying, well let's see if you get it again or if other users hit it. If not then it's probably low priority due to the low frequency, if we get more info we can look at the details and try to sort it out -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1807076 Title: gnome-control-center doesn't start Status in gnome-control-center package in Ubuntu: Incomplete Bug description: gnome-control-center doesn't start. There is no crash, core dump, etc. This bit in syslog (/var/log/syslog) gives us some information: gnome-control-c[2962]: invalid unclassed pointer in cast to 'GtkWindow' gnome-control-c[2962]: gtk_window_present_with_time: assertion 'GTK_IS_WINDOW (window)' failed Actually something similar has been seen already in the past but it hasn't been resolved: https://bugs.launchpad.net/ubuntu/+source/gnome-control- center/+bug/1745846 I might not be the only person affected: https://askubuntu.com/questions/1094442/gnome-control-center- disappears-on-ubuntu-18-10-after-repostioning-ubuntu- dock/1098815#1098815 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-control-center 1:3.28.2-0ubuntu0.18.04.2 ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18 Uname: Linux 4.15.0-42-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: GNOME-Flashback:GNOME Date: Thu Dec 6 11:08:42 2018 InstallationDate: Installed on 2018-11-26 (9 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) SourcePackage: gnome-control-center UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1807076/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1807076] Re: gnome-control-center doesn't start
Ok, I have tried again on the new account but I couldn't reproduce it again following the steps above. I have done a lot of other system configuration at the time it had happened to me, it might be tricky to get to this state again. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1807076 Title: gnome-control-center doesn't start Status in gnome-control-center package in Ubuntu: Incomplete Bug description: gnome-control-center doesn't start. There is no crash, core dump, etc. This bit in syslog (/var/log/syslog) gives us some information: gnome-control-c[2962]: invalid unclassed pointer in cast to 'GtkWindow' gnome-control-c[2962]: gtk_window_present_with_time: assertion 'GTK_IS_WINDOW (window)' failed Actually something similar has been seen already in the past but it hasn't been resolved: https://bugs.launchpad.net/ubuntu/+source/gnome-control- center/+bug/1745846 I might not be the only person affected: https://askubuntu.com/questions/1094442/gnome-control-center- disappears-on-ubuntu-18-10-after-repostioning-ubuntu- dock/1098815#1098815 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-control-center 1:3.28.2-0ubuntu0.18.04.2 ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18 Uname: Linux 4.15.0-42-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: GNOME-Flashback:GNOME Date: Thu Dec 6 11:08:42 2018 InstallationDate: Installed on 2018-11-26 (9 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) SourcePackage: gnome-control-center UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1807076/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1807076] Re: gnome-control-center doesn't start
It's a bit tricky to debug it/know more without a backtrace of a system having the issue. Let's see if you/someone hits that again Oh, also the online accounts are by user, so you could probably try adding it again with a test user session if you don't want to delete your configuration -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1807076 Title: gnome-control-center doesn't start Status in gnome-control-center package in Ubuntu: Incomplete Bug description: gnome-control-center doesn't start. There is no crash, core dump, etc. This bit in syslog (/var/log/syslog) gives us some information: gnome-control-c[2962]: invalid unclassed pointer in cast to 'GtkWindow' gnome-control-c[2962]: gtk_window_present_with_time: assertion 'GTK_IS_WINDOW (window)' failed Actually something similar has been seen already in the past but it hasn't been resolved: https://bugs.launchpad.net/ubuntu/+source/gnome-control- center/+bug/1745846 I might not be the only person affected: https://askubuntu.com/questions/1094442/gnome-control-center- disappears-on-ubuntu-18-10-after-repostioning-ubuntu- dock/1098815#1098815 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-control-center 1:3.28.2-0ubuntu0.18.04.2 ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18 Uname: Linux 4.15.0-42-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: GNOME-Flashback:GNOME Date: Thu Dec 6 11:08:42 2018 InstallationDate: Installed on 2018-11-26 (9 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) SourcePackage: gnome-control-center UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1807076/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1807076] Re: gnome-control-center doesn't start
I would not be worried about this message. I had issues to configure my email account correctly (access to Office365 via EWS) but eventually I succeeded to set it up. I created the new online account and I closed the control center. Then it worked in my Evolution client. Later the same day I tried to go to control center again to change other settings but I couldn't open it. I cannot reproduce it again. My best guess for the scenario is: 1. Configure new EWS account in control-center panel. 2. Close the panel. 3. Try to start it again. I cannot try it again as I have just one EWS-capable account. I don't want to delete it from the settings because it would probably delete my local mailbox and I would lose all my configuration. I don't think unsuccessful email configuration has anything to do with this problem because it cannot be saved until connection to mail server is established. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1807076 Title: gnome-control-center doesn't start Status in gnome-control-center package in Ubuntu: Incomplete Bug description: gnome-control-center doesn't start. There is no crash, core dump, etc. This bit in syslog (/var/log/syslog) gives us some information: gnome-control-c[2962]: invalid unclassed pointer in cast to 'GtkWindow' gnome-control-c[2962]: gtk_window_present_with_time: assertion 'GTK_IS_WINDOW (window)' failed Actually something similar has been seen already in the past but it hasn't been resolved: https://bugs.launchpad.net/ubuntu/+source/gnome-control- center/+bug/1745846 I might not be the only person affected: https://askubuntu.com/questions/1094442/gnome-control-center- disappears-on-ubuntu-18-10-after-repostioning-ubuntu- dock/1098815#1098815 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-control-center 1:3.28.2-0ubuntu0.18.04.2 ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18 Uname: Linux 4.15.0-42-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: GNOME-Flashback:GNOME Date: Thu Dec 6 11:08:42 2018 InstallationDate: Installed on 2018-11-26 (9 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) SourcePackage: gnome-control-center UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1807076/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1807076] Re: gnome-control-center doesn't start
Do you still got the issue? It could be useful to have a backtrace as described on https://wiki.ubuntu.com/Backtrace using 'gnome-control- center --g-fatal-warnings' Your log has a mention of trying to open the online accounts panel and failing and the corresponding service has regular warnings 'goa-daemon[1349]: goa_ews_client_autodiscover() failed: 2 — Error resolving “autodiscover.outlook.office365.com”: Name or service not known' UNsure if that has to to do. If the issue is with this panel maybe calling 'gnome-control-center keyboard' (or another panel) would make it open? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1807076 Title: gnome-control-center doesn't start Status in gnome-control-center package in Ubuntu: Incomplete Bug description: gnome-control-center doesn't start. There is no crash, core dump, etc. This bit in syslog (/var/log/syslog) gives us some information: gnome-control-c[2962]: invalid unclassed pointer in cast to 'GtkWindow' gnome-control-c[2962]: gtk_window_present_with_time: assertion 'GTK_IS_WINDOW (window)' failed Actually something similar has been seen already in the past but it hasn't been resolved: https://bugs.launchpad.net/ubuntu/+source/gnome-control- center/+bug/1745846 I might not be the only person affected: https://askubuntu.com/questions/1094442/gnome-control-center- disappears-on-ubuntu-18-10-after-repostioning-ubuntu- dock/1098815#1098815 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-control-center 1:3.28.2-0ubuntu0.18.04.2 ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18 Uname: Linux 4.15.0-42-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: GNOME-Flashback:GNOME Date: Thu Dec 6 11:08:42 2018 InstallationDate: Installed on 2018-11-26 (9 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) SourcePackage: gnome-control-center UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1807076/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1807076] Re: gnome-control-center doesn't start
** Attachment added: "journalctl.log" https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1807076/+attachment/5219836/+files/journalctl.log -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1807076 Title: gnome-control-center doesn't start Status in gnome-control-center package in Ubuntu: Incomplete Bug description: gnome-control-center doesn't start. There is no crash, core dump, etc. This bit in syslog (/var/log/syslog) gives us some information: gnome-control-c[2962]: invalid unclassed pointer in cast to 'GtkWindow' gnome-control-c[2962]: gtk_window_present_with_time: assertion 'GTK_IS_WINDOW (window)' failed Actually something similar has been seen already in the past but it hasn't been resolved: https://bugs.launchpad.net/ubuntu/+source/gnome-control- center/+bug/1745846 I might not be the only person affected: https://askubuntu.com/questions/1094442/gnome-control-center- disappears-on-ubuntu-18-10-after-repostioning-ubuntu- dock/1098815#1098815 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-control-center 1:3.28.2-0ubuntu0.18.04.2 ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18 Uname: Linux 4.15.0-42-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: GNOME-Flashback:GNOME Date: Thu Dec 6 11:08:42 2018 InstallationDate: Installed on 2018-11-26 (9 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) SourcePackage: gnome-control-center UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1807076/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1807076] Re: gnome-control-center doesn't start
Could you include your journalctl log from the session having the issue? ** Changed in: gnome-control-center (Ubuntu) Importance: Undecided => Low ** Changed in: gnome-control-center (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1807076 Title: gnome-control-center doesn't start Status in gnome-control-center package in Ubuntu: Incomplete Bug description: gnome-control-center doesn't start. There is no crash, core dump, etc. This bit in syslog (/var/log/syslog) gives us some information: gnome-control-c[2962]: invalid unclassed pointer in cast to 'GtkWindow' gnome-control-c[2962]: gtk_window_present_with_time: assertion 'GTK_IS_WINDOW (window)' failed Actually something similar has been seen already in the past but it hasn't been resolved: https://bugs.launchpad.net/ubuntu/+source/gnome-control- center/+bug/1745846 I might not be the only person affected: https://askubuntu.com/questions/1094442/gnome-control-center- disappears-on-ubuntu-18-10-after-repostioning-ubuntu- dock/1098815#1098815 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-control-center 1:3.28.2-0ubuntu0.18.04.2 ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18 Uname: Linux 4.15.0-42-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: GNOME-Flashback:GNOME Date: Thu Dec 6 11:08:42 2018 InstallationDate: Installed on 2018-11-26 (9 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) SourcePackage: gnome-control-center UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1807076/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1807076] Re: gnome-control-center doesn't start
It works fine after reboot. I cannot reproduce it. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1807076 Title: gnome-control-center doesn't start Status in gnome-control-center package in Ubuntu: New Bug description: gnome-control-center doesn't start. There is no crash, core dump, etc. This bit in syslog (/var/log/syslog) gives us some information: gnome-control-c[2962]: invalid unclassed pointer in cast to 'GtkWindow' gnome-control-c[2962]: gtk_window_present_with_time: assertion 'GTK_IS_WINDOW (window)' failed Actually something similar has been seen already in the past but it hasn't been resolved: https://bugs.launchpad.net/ubuntu/+source/gnome-control- center/+bug/1745846 I might not be the only person affected: https://askubuntu.com/questions/1094442/gnome-control-center- disappears-on-ubuntu-18-10-after-repostioning-ubuntu- dock/1098815#1098815 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-control-center 1:3.28.2-0ubuntu0.18.04.2 ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18 Uname: Linux 4.15.0-42-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: GNOME-Flashback:GNOME Date: Thu Dec 6 11:08:42 2018 InstallationDate: Installed on 2018-11-26 (9 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) SourcePackage: gnome-control-center UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1807076/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
