[Desktop-packages] [Bug 1819362] Re: HUAWEI E3531 HSPA+ USB Stick "please report the device ID to the Linux USB developers"

2021-04-24 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: usb-modeswitch (Ubuntu)
   Status: New => Confirmed

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to usb-modeswitch in Ubuntu.
https://bugs.launchpad.net/bugs/1819362

Title:
  HUAWEI E3531 HSPA+ USB Stick "please report the device ID to the Linux
  USB developers"

Status in linux package in Ubuntu:
  Triaged
Status in usb-modeswitch package in Ubuntu:
  Confirmed

Bug description:
  I have a HUAWEI E3531 HSPA+ USB Stick

  When I plug it in, journalctl shows me

  Mär 10 19:21:20 pshp usb_modeswitch[3556]: usb_modeswitch: switched to 
12d1:14dc on 1/9
  Mär 10 19:21:20 pshp kernel: scsi 1:0:0:0: Direct-Access HUAWEI   TF CARD 
Storage  2.31 PQ: 0 ANSI: 2
  Mär 10 19:21:20 pshp kernel: sd 1:0:0:0: Attached scsi generic sg0 type 0
  Mär 10 19:21:20 pshp kernel: sd 1:0:0:0: [sda] Attached SCSI removable disk
  Mär 10 19:21:21 pshp usb_modeswitch_dispatcher[3556]: Unable to open bind 
list file: No such file or directory
  Mär 10 19:21:21 pshp usb_modeswitch[3556]: usb_modeswitch: add device ID 
12d1:14dc to driver option
  Mär 10 19:21:21 pshp usb_modeswitch[3556]: usb_modeswitch: please report the 
device ID to the Linux USB developers!
  Mär 10 19:21:22 pshp ModemManager[860]:   Couldn't check support for 
device at '/sys/devices/pci:00/:00:14.0/usb1/1-1': not supported by any 
plugin

  And the modem does not work (no ttyUSBX appears)

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: linux-image-4.18.0-15-generic 4.18.0-15.16~18.04.1
  ProcVersionSignature: Ubuntu 4.18.0-15.16~18.04.1-generic 4.18.20
  Uname: Linux 4.18.0-15-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.5
  Architecture: amd64
  CurrentDesktop: GNOME
  Date: Sun Mar 10 19:17:23 2019
  EcryptfsInUse: Yes
  SourcePackage: linux-signed-hwe
  UpgradeStatus: Upgraded to bionic on 2018-07-01 (252 days ago)
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.5
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ps 1825 F pulseaudio
  CurrentDesktop: GNOME
  DistroRelease: Ubuntu 18.04
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=f51203fe-7748-4c6c-b60e-becfac3f8f93
  MachineType: HP HP EliteBook 820 G4
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-15-generic 
root=UUID=ef37c096-b516-41e7-89ce-be7432f1677e ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.18.0-15.16~18.04.1-generic 4.18.20
  RelatedPackageVersions:
   linux-restricted-modules-4.18.0-15-generic N/A
   linux-backports-modules-4.18.0-15-generic  N/A
   linux-firmware 1.173.3
  Tags:  bionic wayland-session
  Uname: Linux 4.18.0-15-generic x86_64
  UpgradeStatus: Upgraded to bionic on 2018-07-01 (252 days ago)
  UserGroups: adm cdrom dip gsmsms lpadmin plugdev sambashare scanner sudo
  _MarkForUpload: True
  dmi.bios.date: 10/17/2017
  dmi.bios.vendor: HP
  dmi.bios.version: P78 Ver. 01.08
  dmi.board.name: 8292
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 45.3C
  dmi.chassis.asset.tag: 5CG7453N9P
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.modalias: 
dmi:bvnHP:bvrP78Ver.01.08:bd10/17/2017:svnHP:pnHPEliteBook820G4:pvr:rvnHP:rn8292:rvrKBCVersion45.3C:cvnHP:ct10:cvr:
  dmi.product.family: 103C_5336AN HP EliteBook
  dmi.product.name: HP EliteBook 820 G4
  dmi.product.sku: X3T22AV
  dmi.sys.vendor: HP
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.5
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ps 1825 F pulseaudio
  CurrentDesktop: GNOME
  DistroRelease: Ubuntu 18.04
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=f51203fe-7748-4c6c-b60e-becfac3f8f93
  MachineType: HP HP EliteBook 820 G4
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-15-generic 
root=UUID=ef37c096-b516-41e7-89ce-be7432f1677e ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.18.0-15.16~18.04.1-generic 4.18.20
  RelatedPackageVersions:
   linux-restricted-modules-4.18.0-15-generic N/A
   linux-backports-modules-4.18.0-15-generic  N/A
   linux-firmware 1.173.3
  Tags:  bionic wayland-session
  Uname: Linux 4.18.0-15-generic x86_64
  UpgradeStatus: Upgraded to bionic on 2018-07-01 (252 days ago)
  UserGroups: adm cdrom dip gsmsms lpadmin plugdev sambashare scanner sudo
  _MarkForUpload: True
  dmi.bios.date: 10/17/2017
  dmi.bios.vendor: HP
  dmi.bios.version: P78 Ver. 01.08
  dmi.board.name: 8292
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 45.3C
  dmi.chassis.asset.tag: 5CG7453N9P
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.modalias: 

[Desktop-packages] [Bug 1819362] Re: HUAWEI E3531 HSPA+ USB Stick "please report the device ID to the Linux USB developers"

2019-03-30 Thread Josua Dietze
Syncing Ubuntu usb_modeswitch is hardly possible because it's a fork of
the original, using a C implementation of the wrapper script.

I'd just throw out anything that's related to module loading and driver
binding.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to usb-modeswitch in Ubuntu.
https://bugs.launchpad.net/bugs/1819362

Title:
  HUAWEI E3531 HSPA+ USB Stick "please report the device ID to the Linux
  USB developers"

Status in linux package in Ubuntu:
  Triaged
Status in usb-modeswitch package in Ubuntu:
  New

Bug description:
  I have a HUAWEI E3531 HSPA+ USB Stick

  When I plug it in, journalctl shows me

  Mär 10 19:21:20 pshp usb_modeswitch[3556]: usb_modeswitch: switched to 
12d1:14dc on 1/9
  Mär 10 19:21:20 pshp kernel: scsi 1:0:0:0: Direct-Access HUAWEI   TF CARD 
Storage  2.31 PQ: 0 ANSI: 2
  Mär 10 19:21:20 pshp kernel: sd 1:0:0:0: Attached scsi generic sg0 type 0
  Mär 10 19:21:20 pshp kernel: sd 1:0:0:0: [sda] Attached SCSI removable disk
  Mär 10 19:21:21 pshp usb_modeswitch_dispatcher[3556]: Unable to open bind 
list file: No such file or directory
  Mär 10 19:21:21 pshp usb_modeswitch[3556]: usb_modeswitch: add device ID 
12d1:14dc to driver option
  Mär 10 19:21:21 pshp usb_modeswitch[3556]: usb_modeswitch: please report the 
device ID to the Linux USB developers!
  Mär 10 19:21:22 pshp ModemManager[860]:   Couldn't check support for 
device at '/sys/devices/pci:00/:00:14.0/usb1/1-1': not supported by any 
plugin

  And the modem does not work (no ttyUSBX appears)

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: linux-image-4.18.0-15-generic 4.18.0-15.16~18.04.1
  ProcVersionSignature: Ubuntu 4.18.0-15.16~18.04.1-generic 4.18.20
  Uname: Linux 4.18.0-15-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.5
  Architecture: amd64
  CurrentDesktop: GNOME
  Date: Sun Mar 10 19:17:23 2019
  EcryptfsInUse: Yes
  SourcePackage: linux-signed-hwe
  UpgradeStatus: Upgraded to bionic on 2018-07-01 (252 days ago)
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.5
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ps 1825 F pulseaudio
  CurrentDesktop: GNOME
  DistroRelease: Ubuntu 18.04
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=f51203fe-7748-4c6c-b60e-becfac3f8f93
  MachineType: HP HP EliteBook 820 G4
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-15-generic 
root=UUID=ef37c096-b516-41e7-89ce-be7432f1677e ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.18.0-15.16~18.04.1-generic 4.18.20
  RelatedPackageVersions:
   linux-restricted-modules-4.18.0-15-generic N/A
   linux-backports-modules-4.18.0-15-generic  N/A
   linux-firmware 1.173.3
  Tags:  bionic wayland-session
  Uname: Linux 4.18.0-15-generic x86_64
  UpgradeStatus: Upgraded to bionic on 2018-07-01 (252 days ago)
  UserGroups: adm cdrom dip gsmsms lpadmin plugdev sambashare scanner sudo
  _MarkForUpload: True
  dmi.bios.date: 10/17/2017
  dmi.bios.vendor: HP
  dmi.bios.version: P78 Ver. 01.08
  dmi.board.name: 8292
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 45.3C
  dmi.chassis.asset.tag: 5CG7453N9P
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.modalias: 
dmi:bvnHP:bvrP78Ver.01.08:bd10/17/2017:svnHP:pnHPEliteBook820G4:pvr:rvnHP:rn8292:rvrKBCVersion45.3C:cvnHP:ct10:cvr:
  dmi.product.family: 103C_5336AN HP EliteBook
  dmi.product.name: HP EliteBook 820 G4
  dmi.product.sku: X3T22AV
  dmi.sys.vendor: HP
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.5
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ps 1825 F pulseaudio
  CurrentDesktop: GNOME
  DistroRelease: Ubuntu 18.04
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=f51203fe-7748-4c6c-b60e-becfac3f8f93
  MachineType: HP HP EliteBook 820 G4
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-15-generic 
root=UUID=ef37c096-b516-41e7-89ce-be7432f1677e ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.18.0-15.16~18.04.1-generic 4.18.20
  RelatedPackageVersions:
   linux-restricted-modules-4.18.0-15-generic N/A
   linux-backports-modules-4.18.0-15-generic  N/A
   linux-firmware 1.173.3
  Tags:  bionic wayland-session
  Uname: Linux 4.18.0-15-generic x86_64
  UpgradeStatus: Upgraded to bionic on 2018-07-01 (252 days ago)
  UserGroups: adm cdrom dip gsmsms lpadmin plugdev sambashare scanner sudo
  _MarkForUpload: True
  dmi.bios.date: 10/17/2017
  dmi.bios.vendor: HP
  dmi.bios.version: P78 Ver. 01.08
  dmi.board.name: 8292
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 45.3C
  dmi.chassis.asset.tag: 5CG7453N9P
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.modalias: 

[Desktop-packages] [Bug 1819362] Re: HUAWEI E3531 HSPA+ USB Stick "please report the device ID to the Linux USB developers"

2019-03-30 Thread Kai-Heng Feng
According to Bjorn Mork [1], this modem should work out of the box
without usb-modeswtich.

So what do we need to do to make it work under Ubuntu? Sync usb-
modeswitch with the upstream version?

[1] https://www.spinics.net/lists/linux-usb/msg178083.html

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to usb-modeswitch in Ubuntu.
https://bugs.launchpad.net/bugs/1819362

Title:
  HUAWEI E3531 HSPA+ USB Stick "please report the device ID to the Linux
  USB developers"

Status in linux package in Ubuntu:
  Triaged
Status in usb-modeswitch package in Ubuntu:
  New

Bug description:
  I have a HUAWEI E3531 HSPA+ USB Stick

  When I plug it in, journalctl shows me

  Mär 10 19:21:20 pshp usb_modeswitch[3556]: usb_modeswitch: switched to 
12d1:14dc on 1/9
  Mär 10 19:21:20 pshp kernel: scsi 1:0:0:0: Direct-Access HUAWEI   TF CARD 
Storage  2.31 PQ: 0 ANSI: 2
  Mär 10 19:21:20 pshp kernel: sd 1:0:0:0: Attached scsi generic sg0 type 0
  Mär 10 19:21:20 pshp kernel: sd 1:0:0:0: [sda] Attached SCSI removable disk
  Mär 10 19:21:21 pshp usb_modeswitch_dispatcher[3556]: Unable to open bind 
list file: No such file or directory
  Mär 10 19:21:21 pshp usb_modeswitch[3556]: usb_modeswitch: add device ID 
12d1:14dc to driver option
  Mär 10 19:21:21 pshp usb_modeswitch[3556]: usb_modeswitch: please report the 
device ID to the Linux USB developers!
  Mär 10 19:21:22 pshp ModemManager[860]:   Couldn't check support for 
device at '/sys/devices/pci:00/:00:14.0/usb1/1-1': not supported by any 
plugin

  And the modem does not work (no ttyUSBX appears)

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: linux-image-4.18.0-15-generic 4.18.0-15.16~18.04.1
  ProcVersionSignature: Ubuntu 4.18.0-15.16~18.04.1-generic 4.18.20
  Uname: Linux 4.18.0-15-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.5
  Architecture: amd64
  CurrentDesktop: GNOME
  Date: Sun Mar 10 19:17:23 2019
  EcryptfsInUse: Yes
  SourcePackage: linux-signed-hwe
  UpgradeStatus: Upgraded to bionic on 2018-07-01 (252 days ago)
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.5
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ps 1825 F pulseaudio
  CurrentDesktop: GNOME
  DistroRelease: Ubuntu 18.04
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=f51203fe-7748-4c6c-b60e-becfac3f8f93
  MachineType: HP HP EliteBook 820 G4
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-15-generic 
root=UUID=ef37c096-b516-41e7-89ce-be7432f1677e ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.18.0-15.16~18.04.1-generic 4.18.20
  RelatedPackageVersions:
   linux-restricted-modules-4.18.0-15-generic N/A
   linux-backports-modules-4.18.0-15-generic  N/A
   linux-firmware 1.173.3
  Tags:  bionic wayland-session
  Uname: Linux 4.18.0-15-generic x86_64
  UpgradeStatus: Upgraded to bionic on 2018-07-01 (252 days ago)
  UserGroups: adm cdrom dip gsmsms lpadmin plugdev sambashare scanner sudo
  _MarkForUpload: True
  dmi.bios.date: 10/17/2017
  dmi.bios.vendor: HP
  dmi.bios.version: P78 Ver. 01.08
  dmi.board.name: 8292
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 45.3C
  dmi.chassis.asset.tag: 5CG7453N9P
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.modalias: 
dmi:bvnHP:bvrP78Ver.01.08:bd10/17/2017:svnHP:pnHPEliteBook820G4:pvr:rvnHP:rn8292:rvrKBCVersion45.3C:cvnHP:ct10:cvr:
  dmi.product.family: 103C_5336AN HP EliteBook
  dmi.product.name: HP EliteBook 820 G4
  dmi.product.sku: X3T22AV
  dmi.sys.vendor: HP
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.5
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ps 1825 F pulseaudio
  CurrentDesktop: GNOME
  DistroRelease: Ubuntu 18.04
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=f51203fe-7748-4c6c-b60e-becfac3f8f93
  MachineType: HP HP EliteBook 820 G4
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-15-generic 
root=UUID=ef37c096-b516-41e7-89ce-be7432f1677e ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.18.0-15.16~18.04.1-generic 4.18.20
  RelatedPackageVersions:
   linux-restricted-modules-4.18.0-15-generic N/A
   linux-backports-modules-4.18.0-15-generic  N/A
   linux-firmware 1.173.3
  Tags:  bionic wayland-session
  Uname: Linux 4.18.0-15-generic x86_64
  UpgradeStatus: Upgraded to bionic on 2018-07-01 (252 days ago)
  UserGroups: adm cdrom dip gsmsms lpadmin plugdev sambashare scanner sudo
  _MarkForUpload: True
  dmi.bios.date: 10/17/2017
  dmi.bios.vendor: HP
  dmi.bios.version: P78 Ver. 01.08
  dmi.board.name: 8292
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 45.3C
  dmi.chassis.asset.tag: 5CG7453N9P
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.modalias: 

[Desktop-packages] [Bug 1819362] Re: HUAWEI E3531 HSPA+ USB Stick "please report the device ID to the Linux USB developers"

2019-03-18 Thread Josua Dietze
Correction:

The mode that Huawei calls "HiLink" is No.1, not No.2.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to usb-modeswitch in Ubuntu.
https://bugs.launchpad.net/bugs/1819362

Title:
  HUAWEI E3531 HSPA+ USB Stick "please report the device ID to the Linux
  USB developers"

Status in linux package in Ubuntu:
  Triaged
Status in usb-modeswitch package in Ubuntu:
  New

Bug description:
  I have a HUAWEI E3531 HSPA+ USB Stick

  When I plug it in, journalctl shows me

  Mär 10 19:21:20 pshp usb_modeswitch[3556]: usb_modeswitch: switched to 
12d1:14dc on 1/9
  Mär 10 19:21:20 pshp kernel: scsi 1:0:0:0: Direct-Access HUAWEI   TF CARD 
Storage  2.31 PQ: 0 ANSI: 2
  Mär 10 19:21:20 pshp kernel: sd 1:0:0:0: Attached scsi generic sg0 type 0
  Mär 10 19:21:20 pshp kernel: sd 1:0:0:0: [sda] Attached SCSI removable disk
  Mär 10 19:21:21 pshp usb_modeswitch_dispatcher[3556]: Unable to open bind 
list file: No such file or directory
  Mär 10 19:21:21 pshp usb_modeswitch[3556]: usb_modeswitch: add device ID 
12d1:14dc to driver option
  Mär 10 19:21:21 pshp usb_modeswitch[3556]: usb_modeswitch: please report the 
device ID to the Linux USB developers!
  Mär 10 19:21:22 pshp ModemManager[860]:   Couldn't check support for 
device at '/sys/devices/pci:00/:00:14.0/usb1/1-1': not supported by any 
plugin

  And the modem does not work (no ttyUSBX appears)

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: linux-image-4.18.0-15-generic 4.18.0-15.16~18.04.1
  ProcVersionSignature: Ubuntu 4.18.0-15.16~18.04.1-generic 4.18.20
  Uname: Linux 4.18.0-15-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.5
  Architecture: amd64
  CurrentDesktop: GNOME
  Date: Sun Mar 10 19:17:23 2019
  EcryptfsInUse: Yes
  SourcePackage: linux-signed-hwe
  UpgradeStatus: Upgraded to bionic on 2018-07-01 (252 days ago)
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.5
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ps 1825 F pulseaudio
  CurrentDesktop: GNOME
  DistroRelease: Ubuntu 18.04
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=f51203fe-7748-4c6c-b60e-becfac3f8f93
  MachineType: HP HP EliteBook 820 G4
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-15-generic 
root=UUID=ef37c096-b516-41e7-89ce-be7432f1677e ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.18.0-15.16~18.04.1-generic 4.18.20
  RelatedPackageVersions:
   linux-restricted-modules-4.18.0-15-generic N/A
   linux-backports-modules-4.18.0-15-generic  N/A
   linux-firmware 1.173.3
  Tags:  bionic wayland-session
  Uname: Linux 4.18.0-15-generic x86_64
  UpgradeStatus: Upgraded to bionic on 2018-07-01 (252 days ago)
  UserGroups: adm cdrom dip gsmsms lpadmin plugdev sambashare scanner sudo
  _MarkForUpload: True
  dmi.bios.date: 10/17/2017
  dmi.bios.vendor: HP
  dmi.bios.version: P78 Ver. 01.08
  dmi.board.name: 8292
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 45.3C
  dmi.chassis.asset.tag: 5CG7453N9P
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.modalias: 
dmi:bvnHP:bvrP78Ver.01.08:bd10/17/2017:svnHP:pnHPEliteBook820G4:pvr:rvnHP:rn8292:rvrKBCVersion45.3C:cvnHP:ct10:cvr:
  dmi.product.family: 103C_5336AN HP EliteBook
  dmi.product.name: HP EliteBook 820 G4
  dmi.product.sku: X3T22AV
  dmi.sys.vendor: HP
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.5
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ps 1825 F pulseaudio
  CurrentDesktop: GNOME
  DistroRelease: Ubuntu 18.04
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=f51203fe-7748-4c6c-b60e-becfac3f8f93
  MachineType: HP HP EliteBook 820 G4
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-15-generic 
root=UUID=ef37c096-b516-41e7-89ce-be7432f1677e ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.18.0-15.16~18.04.1-generic 4.18.20
  RelatedPackageVersions:
   linux-restricted-modules-4.18.0-15-generic N/A
   linux-backports-modules-4.18.0-15-generic  N/A
   linux-firmware 1.173.3
  Tags:  bionic wayland-session
  Uname: Linux 4.18.0-15-generic x86_64
  UpgradeStatus: Upgraded to bionic on 2018-07-01 (252 days ago)
  UserGroups: adm cdrom dip gsmsms lpadmin plugdev sambashare scanner sudo
  _MarkForUpload: True
  dmi.bios.date: 10/17/2017
  dmi.bios.vendor: HP
  dmi.bios.version: P78 Ver. 01.08
  dmi.board.name: 8292
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 45.3C
  dmi.chassis.asset.tag: 5CG7453N9P
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.modalias: 
dmi:bvnHP:bvrP78Ver.01.08:bd10/17/2017:svnHP:pnHPEliteBook820G4:pvr:rvnHP:rn8292:rvrKBCVersion45.3C:cvnHP:ct10:cvr:
  dmi.product.family: 103C_5336AN HP EliteBook
  dmi.product.name: HP 

[Desktop-packages] [Bug 1819362] Re: HUAWEI E3531 HSPA+ USB Stick "please report the device ID to the Linux USB developers"

2019-03-18 Thread Josua Dietze
Addendum:

The "official" switching message suggested by Huawei may bring up either
mode No.1 or mode No.2 in recent models. If No.1 shows up, there is a
possibility that the "HuaweiAltMode" message may bring up No.2 instead.

This is up to the user though, there is no comprehensive information
available about the different Huawei models and firmwares AFAIK.

(BTW, mode No.2 is what Huawei calls "HiLink".)

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to usb-modeswitch in Ubuntu.
https://bugs.launchpad.net/bugs/1819362

Title:
  HUAWEI E3531 HSPA+ USB Stick "please report the device ID to the Linux
  USB developers"

Status in linux package in Ubuntu:
  Triaged
Status in usb-modeswitch package in Ubuntu:
  New

Bug description:
  I have a HUAWEI E3531 HSPA+ USB Stick

  When I plug it in, journalctl shows me

  Mär 10 19:21:20 pshp usb_modeswitch[3556]: usb_modeswitch: switched to 
12d1:14dc on 1/9
  Mär 10 19:21:20 pshp kernel: scsi 1:0:0:0: Direct-Access HUAWEI   TF CARD 
Storage  2.31 PQ: 0 ANSI: 2
  Mär 10 19:21:20 pshp kernel: sd 1:0:0:0: Attached scsi generic sg0 type 0
  Mär 10 19:21:20 pshp kernel: sd 1:0:0:0: [sda] Attached SCSI removable disk
  Mär 10 19:21:21 pshp usb_modeswitch_dispatcher[3556]: Unable to open bind 
list file: No such file or directory
  Mär 10 19:21:21 pshp usb_modeswitch[3556]: usb_modeswitch: add device ID 
12d1:14dc to driver option
  Mär 10 19:21:21 pshp usb_modeswitch[3556]: usb_modeswitch: please report the 
device ID to the Linux USB developers!
  Mär 10 19:21:22 pshp ModemManager[860]:   Couldn't check support for 
device at '/sys/devices/pci:00/:00:14.0/usb1/1-1': not supported by any 
plugin

  And the modem does not work (no ttyUSBX appears)

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: linux-image-4.18.0-15-generic 4.18.0-15.16~18.04.1
  ProcVersionSignature: Ubuntu 4.18.0-15.16~18.04.1-generic 4.18.20
  Uname: Linux 4.18.0-15-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.5
  Architecture: amd64
  CurrentDesktop: GNOME
  Date: Sun Mar 10 19:17:23 2019
  EcryptfsInUse: Yes
  SourcePackage: linux-signed-hwe
  UpgradeStatus: Upgraded to bionic on 2018-07-01 (252 days ago)
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.5
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ps 1825 F pulseaudio
  CurrentDesktop: GNOME
  DistroRelease: Ubuntu 18.04
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=f51203fe-7748-4c6c-b60e-becfac3f8f93
  MachineType: HP HP EliteBook 820 G4
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-15-generic 
root=UUID=ef37c096-b516-41e7-89ce-be7432f1677e ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.18.0-15.16~18.04.1-generic 4.18.20
  RelatedPackageVersions:
   linux-restricted-modules-4.18.0-15-generic N/A
   linux-backports-modules-4.18.0-15-generic  N/A
   linux-firmware 1.173.3
  Tags:  bionic wayland-session
  Uname: Linux 4.18.0-15-generic x86_64
  UpgradeStatus: Upgraded to bionic on 2018-07-01 (252 days ago)
  UserGroups: adm cdrom dip gsmsms lpadmin plugdev sambashare scanner sudo
  _MarkForUpload: True
  dmi.bios.date: 10/17/2017
  dmi.bios.vendor: HP
  dmi.bios.version: P78 Ver. 01.08
  dmi.board.name: 8292
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 45.3C
  dmi.chassis.asset.tag: 5CG7453N9P
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.modalias: 
dmi:bvnHP:bvrP78Ver.01.08:bd10/17/2017:svnHP:pnHPEliteBook820G4:pvr:rvnHP:rn8292:rvrKBCVersion45.3C:cvnHP:ct10:cvr:
  dmi.product.family: 103C_5336AN HP EliteBook
  dmi.product.name: HP EliteBook 820 G4
  dmi.product.sku: X3T22AV
  dmi.sys.vendor: HP
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.5
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ps 1825 F pulseaudio
  CurrentDesktop: GNOME
  DistroRelease: Ubuntu 18.04
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=f51203fe-7748-4c6c-b60e-becfac3f8f93
  MachineType: HP HP EliteBook 820 G4
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-15-generic 
root=UUID=ef37c096-b516-41e7-89ce-be7432f1677e ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.18.0-15.16~18.04.1-generic 4.18.20
  RelatedPackageVersions:
   linux-restricted-modules-4.18.0-15-generic N/A
   linux-backports-modules-4.18.0-15-generic  N/A
   linux-firmware 1.173.3
  Tags:  bionic wayland-session
  Uname: Linux 4.18.0-15-generic x86_64
  UpgradeStatus: Upgraded to bionic on 2018-07-01 (252 days ago)
  UserGroups: adm cdrom dip gsmsms lpadmin plugdev sambashare scanner sudo
  _MarkForUpload: True
  dmi.bios.date: 10/17/2017
  dmi.bios.vendor: HP
  dmi.bios.version: P78 Ver. 01.08
  dmi.board.name: 8292
  

[Desktop-packages] [Bug 1819362] Re: HUAWEI E3531 HSPA+ USB Stick "please report the device ID to the Linux USB developers"

2019-03-18 Thread Josua Dietze
The behaviour of Huawei modems depends on the respective firmware and
may result in very different 'target modes'. These are the ones that can
be used with Linux AFAIK:

1. Ethernet mode (controlled via built-in web interface)
2. NCM mode (CDC NCM interface with 'hybrid' AT control)
3. Serial mode (traditional serial ports for PPP connection and diag messages)

No.3 is becoming rare. No.1 is simple to use but the browser control is
a bit awkward.

No.2 is preferable for modems >3G and should be supported by kernel and Modem 
Manager. It has the least overhead.
Not sure if and how SMS features are included there - that's not my field of 
expertise.

Josua Dietze (usb_modeswitch upstream)

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to usb-modeswitch in Ubuntu.
https://bugs.launchpad.net/bugs/1819362

Title:
  HUAWEI E3531 HSPA+ USB Stick "please report the device ID to the Linux
  USB developers"

Status in linux package in Ubuntu:
  Triaged
Status in usb-modeswitch package in Ubuntu:
  New

Bug description:
  I have a HUAWEI E3531 HSPA+ USB Stick

  When I plug it in, journalctl shows me

  Mär 10 19:21:20 pshp usb_modeswitch[3556]: usb_modeswitch: switched to 
12d1:14dc on 1/9
  Mär 10 19:21:20 pshp kernel: scsi 1:0:0:0: Direct-Access HUAWEI   TF CARD 
Storage  2.31 PQ: 0 ANSI: 2
  Mär 10 19:21:20 pshp kernel: sd 1:0:0:0: Attached scsi generic sg0 type 0
  Mär 10 19:21:20 pshp kernel: sd 1:0:0:0: [sda] Attached SCSI removable disk
  Mär 10 19:21:21 pshp usb_modeswitch_dispatcher[3556]: Unable to open bind 
list file: No such file or directory
  Mär 10 19:21:21 pshp usb_modeswitch[3556]: usb_modeswitch: add device ID 
12d1:14dc to driver option
  Mär 10 19:21:21 pshp usb_modeswitch[3556]: usb_modeswitch: please report the 
device ID to the Linux USB developers!
  Mär 10 19:21:22 pshp ModemManager[860]:   Couldn't check support for 
device at '/sys/devices/pci:00/:00:14.0/usb1/1-1': not supported by any 
plugin

  And the modem does not work (no ttyUSBX appears)

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: linux-image-4.18.0-15-generic 4.18.0-15.16~18.04.1
  ProcVersionSignature: Ubuntu 4.18.0-15.16~18.04.1-generic 4.18.20
  Uname: Linux 4.18.0-15-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.5
  Architecture: amd64
  CurrentDesktop: GNOME
  Date: Sun Mar 10 19:17:23 2019
  EcryptfsInUse: Yes
  SourcePackage: linux-signed-hwe
  UpgradeStatus: Upgraded to bionic on 2018-07-01 (252 days ago)
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.5
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ps 1825 F pulseaudio
  CurrentDesktop: GNOME
  DistroRelease: Ubuntu 18.04
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=f51203fe-7748-4c6c-b60e-becfac3f8f93
  MachineType: HP HP EliteBook 820 G4
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-15-generic 
root=UUID=ef37c096-b516-41e7-89ce-be7432f1677e ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.18.0-15.16~18.04.1-generic 4.18.20
  RelatedPackageVersions:
   linux-restricted-modules-4.18.0-15-generic N/A
   linux-backports-modules-4.18.0-15-generic  N/A
   linux-firmware 1.173.3
  Tags:  bionic wayland-session
  Uname: Linux 4.18.0-15-generic x86_64
  UpgradeStatus: Upgraded to bionic on 2018-07-01 (252 days ago)
  UserGroups: adm cdrom dip gsmsms lpadmin plugdev sambashare scanner sudo
  _MarkForUpload: True
  dmi.bios.date: 10/17/2017
  dmi.bios.vendor: HP
  dmi.bios.version: P78 Ver. 01.08
  dmi.board.name: 8292
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 45.3C
  dmi.chassis.asset.tag: 5CG7453N9P
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.modalias: 
dmi:bvnHP:bvrP78Ver.01.08:bd10/17/2017:svnHP:pnHPEliteBook820G4:pvr:rvnHP:rn8292:rvrKBCVersion45.3C:cvnHP:ct10:cvr:
  dmi.product.family: 103C_5336AN HP EliteBook
  dmi.product.name: HP EliteBook 820 G4
  dmi.product.sku: X3T22AV
  dmi.sys.vendor: HP
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.5
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ps 1825 F pulseaudio
  CurrentDesktop: GNOME
  DistroRelease: Ubuntu 18.04
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=f51203fe-7748-4c6c-b60e-becfac3f8f93
  MachineType: HP HP EliteBook 820 G4
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-15-generic 
root=UUID=ef37c096-b516-41e7-89ce-be7432f1677e ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.18.0-15.16~18.04.1-generic 4.18.20
  RelatedPackageVersions:
   linux-restricted-modules-4.18.0-15-generic N/A
   linux-backports-modules-4.18.0-15-generic  N/A
   linux-firmware 1.173.3
  Tags:  bionic wayland-session
  Uname: Linux 4.18.0-15-generic x86_64
 

[Desktop-packages] [Bug 1819362] Re: HUAWEI E3531 HSPA+ USB Stick "please report the device ID to the Linux USB developers"

2019-03-17 Thread Lars Melin
usb_modeswitch did once upon a time check that a driver bound to the
dongles interface(s) and if not then it did a modeprobe of the option
serial driver. If it still didn't get option to bind then it added the
dongles usb id to option's new_id and if the driver bound then it asked
the user to report the usb id to usb kernel developers so that it could
be properly added to the driver.

There were too often conflicts between usb_modeswitch's driver loading and the 
kernels driver loading so it was decided after discussions with among others 
one of the modemmanager's developers to completely remove from usb_modeswitch 
any check for driver binding and forcing of driver binding.
In short: usb_modeswitch is a userland switching utility which should leave the 
task of loading drivers to the kernel and not interfere with that.

The driver checking/loading function was removed almost 3 years ago:

"Version 2.4.0, 2016/06/12
ATTENTION: All ad-hoc driver binding code (using new_id driver attribute)
removed - was a potential source of side effects and should now be
obsoleted by good kernel support for modems"

It seems that canonical doesn't agree and has re-introduced the driver
checking/loading in their own implementation of later usb_modeswitch
version.

Regarding switching of E3531 with usb id 12d1:1f01 I can say that it is done 
with the linux switch message given by Huawei. They intend this device to 
become 12d1:14dc with a direct ethernet interface and no serial interfaces.
Huawei has different switch messages for Windows, Mac, linux, and since a few 
years back also for Android. 
Early Huawei Android builds did only have support for ppp serial dial-up so the 
Android switch message brought up serial interfaces instead of net interfaces.
usb_modeswitch is also used in Android and has the Android switch message 
included from version 2.5.1.
usb_modeswitch can globally use the Android message by setting 
"HuaweiAltModeGlobal" in usb_modeswitch.conf  or individually per modem by 
setting "HuaweiAltMode" in the modem config file.
usb_modeswitch will continue to use the linux switch message for all Huawei 
modems, it is up to the end user to either select the right modem for his 
requirement (which often is serial ports for SMS operation) or to drop a new 
modem config file into /etc/usb_modeswitch.d which will override the one 
provided in /usr/share/usb_modeswitch.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to usb-modeswitch in Ubuntu.
https://bugs.launchpad.net/bugs/1819362

Title:
  HUAWEI E3531 HSPA+ USB Stick "please report the device ID to the Linux
  USB developers"

Status in linux package in Ubuntu:
  Triaged
Status in usb-modeswitch package in Ubuntu:
  New

Bug description:
  I have a HUAWEI E3531 HSPA+ USB Stick

  When I plug it in, journalctl shows me

  Mär 10 19:21:20 pshp usb_modeswitch[3556]: usb_modeswitch: switched to 
12d1:14dc on 1/9
  Mär 10 19:21:20 pshp kernel: scsi 1:0:0:0: Direct-Access HUAWEI   TF CARD 
Storage  2.31 PQ: 0 ANSI: 2
  Mär 10 19:21:20 pshp kernel: sd 1:0:0:0: Attached scsi generic sg0 type 0
  Mär 10 19:21:20 pshp kernel: sd 1:0:0:0: [sda] Attached SCSI removable disk
  Mär 10 19:21:21 pshp usb_modeswitch_dispatcher[3556]: Unable to open bind 
list file: No such file or directory
  Mär 10 19:21:21 pshp usb_modeswitch[3556]: usb_modeswitch: add device ID 
12d1:14dc to driver option
  Mär 10 19:21:21 pshp usb_modeswitch[3556]: usb_modeswitch: please report the 
device ID to the Linux USB developers!
  Mär 10 19:21:22 pshp ModemManager[860]:   Couldn't check support for 
device at '/sys/devices/pci:00/:00:14.0/usb1/1-1': not supported by any 
plugin

  And the modem does not work (no ttyUSBX appears)

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: linux-image-4.18.0-15-generic 4.18.0-15.16~18.04.1
  ProcVersionSignature: Ubuntu 4.18.0-15.16~18.04.1-generic 4.18.20
  Uname: Linux 4.18.0-15-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.5
  Architecture: amd64
  CurrentDesktop: GNOME
  Date: Sun Mar 10 19:17:23 2019
  EcryptfsInUse: Yes
  SourcePackage: linux-signed-hwe
  UpgradeStatus: Upgraded to bionic on 2018-07-01 (252 days ago)
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.5
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ps 1825 F pulseaudio
  CurrentDesktop: GNOME
  DistroRelease: Ubuntu 18.04
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=f51203fe-7748-4c6c-b60e-becfac3f8f93
  MachineType: HP HP EliteBook 820 G4
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-15-generic 
root=UUID=ef37c096-b516-41e7-89ce-be7432f1677e ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.18.0-15.16~18.04.1-generic 4.18.20
  RelatedPackageVersions:
   linux-restricted-modules-4.18.0-15-generic N/A
   

[Desktop-packages] [Bug 1819362] Re: HUAWEI E3531 HSPA+ USB Stick "please report the device ID to the Linux USB developers"

2019-03-17 Thread Kai-Heng Feng
It's "2.5.2+repack0-2ubuntu1".

** Also affects: usb-modeswitch (Ubuntu)
   Importance: Undecided
   Status: New

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to usb-modeswitch in Ubuntu.
https://bugs.launchpad.net/bugs/1819362

Title:
  HUAWEI E3531 HSPA+ USB Stick "please report the device ID to the Linux
  USB developers"

Status in linux package in Ubuntu:
  Triaged
Status in usb-modeswitch package in Ubuntu:
  New

Bug description:
  I have a HUAWEI E3531 HSPA+ USB Stick

  When I plug it in, journalctl shows me

  Mär 10 19:21:20 pshp usb_modeswitch[3556]: usb_modeswitch: switched to 
12d1:14dc on 1/9
  Mär 10 19:21:20 pshp kernel: scsi 1:0:0:0: Direct-Access HUAWEI   TF CARD 
Storage  2.31 PQ: 0 ANSI: 2
  Mär 10 19:21:20 pshp kernel: sd 1:0:0:0: Attached scsi generic sg0 type 0
  Mär 10 19:21:20 pshp kernel: sd 1:0:0:0: [sda] Attached SCSI removable disk
  Mär 10 19:21:21 pshp usb_modeswitch_dispatcher[3556]: Unable to open bind 
list file: No such file or directory
  Mär 10 19:21:21 pshp usb_modeswitch[3556]: usb_modeswitch: add device ID 
12d1:14dc to driver option
  Mär 10 19:21:21 pshp usb_modeswitch[3556]: usb_modeswitch: please report the 
device ID to the Linux USB developers!
  Mär 10 19:21:22 pshp ModemManager[860]:   Couldn't check support for 
device at '/sys/devices/pci:00/:00:14.0/usb1/1-1': not supported by any 
plugin

  And the modem does not work (no ttyUSBX appears)

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: linux-image-4.18.0-15-generic 4.18.0-15.16~18.04.1
  ProcVersionSignature: Ubuntu 4.18.0-15.16~18.04.1-generic 4.18.20
  Uname: Linux 4.18.0-15-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.5
  Architecture: amd64
  CurrentDesktop: GNOME
  Date: Sun Mar 10 19:17:23 2019
  EcryptfsInUse: Yes
  SourcePackage: linux-signed-hwe
  UpgradeStatus: Upgraded to bionic on 2018-07-01 (252 days ago)
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.5
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ps 1825 F pulseaudio
  CurrentDesktop: GNOME
  DistroRelease: Ubuntu 18.04
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=f51203fe-7748-4c6c-b60e-becfac3f8f93
  MachineType: HP HP EliteBook 820 G4
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-15-generic 
root=UUID=ef37c096-b516-41e7-89ce-be7432f1677e ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.18.0-15.16~18.04.1-generic 4.18.20
  RelatedPackageVersions:
   linux-restricted-modules-4.18.0-15-generic N/A
   linux-backports-modules-4.18.0-15-generic  N/A
   linux-firmware 1.173.3
  Tags:  bionic wayland-session
  Uname: Linux 4.18.0-15-generic x86_64
  UpgradeStatus: Upgraded to bionic on 2018-07-01 (252 days ago)
  UserGroups: adm cdrom dip gsmsms lpadmin plugdev sambashare scanner sudo
  _MarkForUpload: True
  dmi.bios.date: 10/17/2017
  dmi.bios.vendor: HP
  dmi.bios.version: P78 Ver. 01.08
  dmi.board.name: 8292
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 45.3C
  dmi.chassis.asset.tag: 5CG7453N9P
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.modalias: 
dmi:bvnHP:bvrP78Ver.01.08:bd10/17/2017:svnHP:pnHPEliteBook820G4:pvr:rvnHP:rn8292:rvrKBCVersion45.3C:cvnHP:ct10:cvr:
  dmi.product.family: 103C_5336AN HP EliteBook
  dmi.product.name: HP EliteBook 820 G4
  dmi.product.sku: X3T22AV
  dmi.sys.vendor: HP
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.5
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ps 1825 F pulseaudio
  CurrentDesktop: GNOME
  DistroRelease: Ubuntu 18.04
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=f51203fe-7748-4c6c-b60e-becfac3f8f93
  MachineType: HP HP EliteBook 820 G4
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-15-generic 
root=UUID=ef37c096-b516-41e7-89ce-be7432f1677e ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.18.0-15.16~18.04.1-generic 4.18.20
  RelatedPackageVersions:
   linux-restricted-modules-4.18.0-15-generic N/A
   linux-backports-modules-4.18.0-15-generic  N/A
   linux-firmware 1.173.3
  Tags:  bionic wayland-session
  Uname: Linux 4.18.0-15-generic x86_64
  UpgradeStatus: Upgraded to bionic on 2018-07-01 (252 days ago)
  UserGroups: adm cdrom dip gsmsms lpadmin plugdev sambashare scanner sudo
  _MarkForUpload: True
  dmi.bios.date: 10/17/2017
  dmi.bios.vendor: HP
  dmi.bios.version: P78 Ver. 01.08
  dmi.board.name: 8292
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 45.3C
  dmi.chassis.asset.tag: 5CG7453N9P
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.modalias: 
dmi:bvnHP:bvrP78Ver.01.08:bd10/17/2017:svnHP:pnHPEliteBook820G4:pvr:rvnHP:rn8292:rvrKBCVersion45.3C:cvnHP:ct10:cvr:
  dmi.product.family: