[Desktop-packages] [Bug 1829568] Re: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all
Howdy BogutskyThat worked. So far it seems like speakers, headset and microphone are operating properly! Thanks!! -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1829568 Title: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all Status in alsa-driver package in Ubuntu: Won't Fix Bug description: Built-in speakers work fine. When testing headphones in sound settings, The sound indicator bar in Pulse-Audio moves. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-15.16-generic 5.0.6 Uname: Linux 5.0.0-15-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Fri May 17 12:05:57 2019 InstallationDate: Installed on 2019-05-16 (1 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: root 8064 F pulseaudio galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio Symptom_Jack: Black Headphone Out, Left Symptom_Type: No sound at all Title: [GL703VD, Realtek ALC295, Black Headphone Out, Left] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/15/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: GL703VD.308 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: GL703VD dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGL703VD.308:bd08/15/2018:svnASUSTeKCOMPUTERINC.:pnGL703VD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL703VD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ROG dmi.product.name: GL703VD dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1829568/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1829568] Re: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all
@bcanderson Try to add string 'options snd-hda-intel index=0 model =headset-mode,asus-g73jw' to file /etc/modprobe.d/alsa-base.conf and turn off your laptop. After power on sound should work correctly everywhere. But, external mic disappear. :( I think sound + internal mic is better then no sound at all. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1829568 Title: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all Status in alsa-driver package in Ubuntu: Won't Fix Bug description: Built-in speakers work fine. When testing headphones in sound settings, The sound indicator bar in Pulse-Audio moves. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-15.16-generic 5.0.6 Uname: Linux 5.0.0-15-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Fri May 17 12:05:57 2019 InstallationDate: Installed on 2019-05-16 (1 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: root 8064 F pulseaudio galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio Symptom_Jack: Black Headphone Out, Left Symptom_Type: No sound at all Title: [GL703VD, Realtek ALC295, Black Headphone Out, Left] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/15/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: GL703VD.308 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: GL703VD dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGL703VD.308:bd08/15/2018:svnASUSTeKCOMPUTERINC.:pnGL703VD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL703VD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ROG dmi.product.name: GL703VD dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1829568/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1829568] Re: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all
The same issue on ASUS GL703GE, headphones doesn't work. It was working some how on Ubuntu 18.04. Now I have installed Ubuntu 20 and this headache back again. Anybody, please help. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1829568 Title: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all Status in alsa-driver package in Ubuntu: Won't Fix Bug description: Built-in speakers work fine. When testing headphones in sound settings, The sound indicator bar in Pulse-Audio moves. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-15.16-generic 5.0.6 Uname: Linux 5.0.0-15-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Fri May 17 12:05:57 2019 InstallationDate: Installed on 2019-05-16 (1 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: root 8064 F pulseaudio galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio Symptom_Jack: Black Headphone Out, Left Symptom_Type: No sound at all Title: [GL703VD, Realtek ALC295, Black Headphone Out, Left] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/15/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: GL703VD.308 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: GL703VD dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGL703VD.308:bd08/15/2018:svnASUSTeKCOMPUTERINC.:pnGL703VD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL703VD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ROG dmi.product.name: GL703VD dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1829568/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1829568] Re: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all
Just upgraded to 20.04LTS and the problem has not changed. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1829568 Title: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all Status in alsa-driver package in Ubuntu: Won't Fix Bug description: Built-in speakers work fine. When testing headphones in sound settings, The sound indicator bar in Pulse-Audio moves. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-15.16-generic 5.0.6 Uname: Linux 5.0.0-15-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Fri May 17 12:05:57 2019 InstallationDate: Installed on 2019-05-16 (1 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: root 8064 F pulseaudio galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio Symptom_Jack: Black Headphone Out, Left Symptom_Type: No sound at all Title: [GL703VD, Realtek ALC295, Black Headphone Out, Left] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/15/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: GL703VD.308 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: GL703VD dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGL703VD.308:bd08/15/2018:svnASUSTeKCOMPUTERINC.:pnGL703VD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL703VD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ROG dmi.product.name: GL703VD dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1829568/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1829568] Re: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all
Thank you for reporting this bug to Ubuntu. Ubuntu 19.04 (disco) reached end-of-life on January 23, 2020. See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in and change the bug status to Confirmed. ** Changed in: alsa-driver (Ubuntu) Status: Incomplete => Won't Fix -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1829568 Title: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all Status in alsa-driver package in Ubuntu: Won't Fix Bug description: Built-in speakers work fine. When testing headphones in sound settings, The sound indicator bar in Pulse-Audio moves. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-15.16-generic 5.0.6 Uname: Linux 5.0.0-15-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Fri May 17 12:05:57 2019 InstallationDate: Installed on 2019-05-16 (1 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: root 8064 F pulseaudio galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio Symptom_Jack: Black Headphone Out, Left Symptom_Type: No sound at all Title: [GL703VD, Realtek ALC295, Black Headphone Out, Left] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/15/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: GL703VD.308 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: GL703VD dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGL703VD.308:bd08/15/2018:svnASUSTeKCOMPUTERINC.:pnGL703VD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL703VD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ROG dmi.product.name: GL703VD dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1829568/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1829568] Re: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all
I really appreciate your help. Thank You -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1829568 Title: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all Status in alsa-driver package in Ubuntu: Incomplete Bug description: Built-in speakers work fine. When testing headphones in sound settings, The sound indicator bar in Pulse-Audio moves. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-15.16-generic 5.0.6 Uname: Linux 5.0.0-15-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Fri May 17 12:05:57 2019 InstallationDate: Installed on 2019-05-16 (1 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: root 8064 F pulseaudio galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio Symptom_Jack: Black Headphone Out, Left Symptom_Type: No sound at all Title: [GL703VD, Realtek ALC295, Black Headphone Out, Left] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/15/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: GL703VD.308 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: GL703VD dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGL703VD.308:bd08/15/2018:svnASUSTeKCOMPUTERINC.:pnGL703VD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL703VD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ROG dmi.product.name: GL703VD dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1829568/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1829568] Re: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all
Too complicated. I have no idea for your problem. Probably you could file a bug against the upstream linux kernel, let the audio maintainer and community to help. Just like this one: https://bugzilla.kernel.org/show_bug.cgi?id=201251 ** Bug watch added: Linux Kernel Bug Tracker #201251 https://bugzilla.kernel.org/show_bug.cgi?id=201251 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1829568 Title: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all Status in alsa-driver package in Ubuntu: Incomplete Bug description: Built-in speakers work fine. When testing headphones in sound settings, The sound indicator bar in Pulse-Audio moves. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-15.16-generic 5.0.6 Uname: Linux 5.0.0-15-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Fri May 17 12:05:57 2019 InstallationDate: Installed on 2019-05-16 (1 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: root 8064 F pulseaudio galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio Symptom_Jack: Black Headphone Out, Left Symptom_Type: No sound at all Title: [GL703VD, Realtek ALC295, Black Headphone Out, Left] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/15/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: GL703VD.308 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: GL703VD dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGL703VD.308:bd08/15/2018:svnASUSTeKCOMPUTERINC.:pnGL703VD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL703VD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ROG dmi.product.name: GL703VD dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1829568/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1829568] Re: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all
Rebooted into windows 10, verified that I had sound then rebooted back to Ubuntu NO SOUND Rebooted ubuntu again and got sound from the speakers but no sound from the headphones. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1829568 Title: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all Status in alsa-driver package in Ubuntu: Incomplete Bug description: Built-in speakers work fine. When testing headphones in sound settings, The sound indicator bar in Pulse-Audio moves. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-15.16-generic 5.0.6 Uname: Linux 5.0.0-15-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Fri May 17 12:05:57 2019 InstallationDate: Installed on 2019-05-16 (1 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: root 8064 F pulseaudio galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio Symptom_Jack: Black Headphone Out, Left Symptom_Type: No sound at all Title: [GL703VD, Realtek ALC295, Black Headphone Out, Left] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/15/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: GL703VD.308 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: GL703VD dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGL703VD.308:bd08/15/2018:svnASUSTeKCOMPUTERINC.:pnGL703VD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL703VD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ROG dmi.product.name: GL703VD dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1829568/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1829568] Re: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all
I didn't care for the way that I did troubleshooting nor the way I
reported what I did, so I did the following:
No Sound in speaker and headphones
commented out "options snd-hda-intel power_save=0" from alsa-base.conf
Here is the contents of alsa-base.conf:
# autoloader aliases
install sound-slot-0 /sbin/modprobe snd-card-0
install sound-slot-1 /sbin/modprobe snd-card-1
install sound-slot-2 /sbin/modprobe snd-card-2
install sound-slot-3 /sbin/modprobe snd-card-3
install sound-slot-4 /sbin/modprobe snd-card-4
install sound-slot-5 /sbin/modprobe snd-card-5
install sound-slot-6 /sbin/modprobe snd-card-6
install sound-slot-7 /sbin/modprobe snd-card-7
# Cause optional modules to be loaded above generic modules
install snd /sbin/modprobe --ignore-install snd $CMDLINE_OPTS && {
/sbin/modprobe --quiet --use-blacklist snd-ioctl32 ; /sbin/modprobe --quiet
--use-blacklist snd-seq ; }
#
# Workaround at bug #499695 (reverted in Ubuntu see LP #319505)
install snd-pcm /sbin/modprobe --ignore-install snd-pcm $CMDLINE_OPTS && {
/sbin/modprobe --quiet --use-blacklist snd-pcm-oss ; : ; }
install snd-mixer /sbin/modprobe --ignore-install snd-mixer $CMDLINE_OPTS && {
/sbin/modprobe --quiet --use-blacklist snd-mixer-oss ; : ; }
install snd-seq /sbin/modprobe --ignore-install snd-seq $CMDLINE_OPTS && {
/sbin/modprobe --quiet --use-blacklist snd-seq-midi ; /sbin/modprobe --quiet
--use-blacklist snd-seq-oss ; : ; }
#
install snd-rawmidi /sbin/modprobe --ignore-install snd-rawmidi $CMDLINE_OPTS
&& { /sbin/modprobe --quiet --use-blacklist snd-seq-midi ; : ; }
# Cause optional modules to be loaded above sound card driver modules
install snd-emu10k1 /sbin/modprobe --ignore-install snd-emu10k1 $CMDLINE_OPTS
&& { /sbin/modprobe --quiet --use-blacklist snd-emu10k1-synth ; }
install snd-via82xx /sbin/modprobe --ignore-install snd-via82xx $CMDLINE_OPTS
&& { /sbin/modprobe --quiet --use-blacklist snd-seq ; }
# Load saa7134-alsa instead of saa7134 (which gets dragged in by it anyway)
install saa7134 /sbin/modprobe --ignore-install saa7134 $CMDLINE_OPTS && {
/sbin/modprobe --quiet --use-blacklist saa7134-alsa ; : ; }
# Prevent abnormal drivers from grabbing index 0
options bt87x index=-2
options cx88_alsa index=-2
options saa7134-alsa index=-2
options snd-atiixp-modem index=-2
options snd-intel8x0m index=-2
options snd-via82xx-modem index=-2
options snd-usb-audio index=-2
options snd-usb-caiaq index=-2
options snd-usb-ua101 index=-2
options snd-usb-us122l index=-2
options snd-usb-usx2y index=-2
# Ubuntu #62691, enable MPU for snd-cmipci
options snd-cmipci mpu_port=0x330 fm_port=0x388
# Keep snd-pcsp from being loaded as first soundcard
options snd-pcsp index=-2
# Keep snd-usb-audio from beeing loaded as first soundcard
options snd-usb-audio index=-2
#options snd-hda-intel power_save=0
rebooted and sound came on for a few seconds.
uncommented options snd-hda-intel power_save=0
rebooted no sound
commented out snd-hda-intel power_save=0
added options snd-hda-intel model=auto
rebooted no sound
commented out options snd-hda-intel model=auto
added options snd-hda-intel model=alc295
rebooted a garbled sound lasting a second or so
commented out options snd-hda-intel model=alc295
so now there are no snd-hda-intel options in alsa-base.conf
rebooted no sound
copied snd-hda-intel.conf back into /etc/modprobe.d snd-hda-intel.conf contains
"options snd-hda-intel model=auto
rebooted and have continuous sound in both speakers and headphones
rebooted and still have continuous sound in both speakers and headphones
go figure
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1829568
Title:
[GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at
all
Status in alsa-driver package in Ubuntu:
Incomplete
Bug description:
Built-in speakers work fine. When testing headphones in sound
settings, The sound indicator bar in Pulse-Audio moves.
ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.0.0-15.16-generic 5.0.6
Uname: Linux 5.0.0-15-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.10-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
USERPID ACCESS COMMAND
/dev/snd/controlC0: galactic 13345 F pulseaudio
/dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Fri May 17 12:05:57 2019
InstallationDate: Installed on 2019-05-16 (1 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
PackageArchitecture: all
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
[Desktop-packages] [Bug 1829568] Re: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all
So for speaker: If we don't add "model=auto" or "power_save=0", the speaker works fine? or only works for 10s? If adding "model=auto", the speaker only works for 10s? If adding "power_save=0", the speaker doesn't work? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1829568 Title: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all Status in alsa-driver package in Ubuntu: Incomplete Bug description: Built-in speakers work fine. When testing headphones in sound settings, The sound indicator bar in Pulse-Audio moves. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-15.16-generic 5.0.6 Uname: Linux 5.0.0-15-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Fri May 17 12:05:57 2019 InstallationDate: Installed on 2019-05-16 (1 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: root 8064 F pulseaudio galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio Symptom_Jack: Black Headphone Out, Left Symptom_Type: No sound at all Title: [GL703VD, Realtek ALC295, Black Headphone Out, Left] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/15/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: GL703VD.308 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: GL703VD dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGL703VD.308:bd08/15/2018:svnASUSTeKCOMPUTERINC.:pnGL703VD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL703VD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ROG dmi.product.name: GL703VD dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1829568/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1829568] Re: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all
deleted snd-hda-intel.conf which contained "options snd-hda-intel model=auto" rebooted and rebooted and there is no sound -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1829568 Title: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all Status in alsa-driver package in Ubuntu: Incomplete Bug description: Built-in speakers work fine. When testing headphones in sound settings, The sound indicator bar in Pulse-Audio moves. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-15.16-generic 5.0.6 Uname: Linux 5.0.0-15-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Fri May 17 12:05:57 2019 InstallationDate: Installed on 2019-05-16 (1 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: root 8064 F pulseaudio galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio Symptom_Jack: Black Headphone Out, Left Symptom_Type: No sound at all Title: [GL703VD, Realtek ALC295, Black Headphone Out, Left] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/15/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: GL703VD.308 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: GL703VD dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGL703VD.308:bd08/15/2018:svnASUSTeKCOMPUTERINC.:pnGL703VD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL703VD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ROG dmi.product.name: GL703VD dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1829568/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1829568] Re: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all
added options snd-hda-intel power_save=0 to /etc/modprobe.d/alsa- base.conf, rebooted and now there is no sound. !! !!ALSA Information Script v 0.4.64 !! !!Script ran on: Tue May 21 14:35:29 UTC 2019 !!Linux Distribution !!-- Ubuntu 19.04 \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 19.04" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 19.04" HOME_URL="https://www.ubuntu.com/; SUPPORT_URL="https://help.ubuntu.com/; BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/; PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies /privacy-policy" UBUNTU_CODENAME=disco !!DMI Information !!--- Manufacturer: ASUSTeK COMPUTER INC. Product Name: GL703VD Product Version: 1.0 Firmware Version: GL703VD.308 Board Vendor: ASUSTeK COMPUTER INC. Board Name:GL703VD !!ACPI Device Status Information !!--- /sys/bus/acpi/devices/ACPI0003:00/status 15 /sys/bus/acpi/devices/ACPI000C:00/status 15 /sys/bus/acpi/devices/ATK4002:00/status 15 /sys/bus/acpi/devices/ELAN1200:00/status 15 /sys/bus/acpi/devices/INT33A1:00/status 15 /sys/bus/acpi/devices/INT33D0:00/status 15 /sys/bus/acpi/devices/INT340E:00/status 15 /sys/bus/acpi/devices/INT345D:00/status 15 /sys/bus/acpi/devices/INT3F0D:00/status 15 /sys/bus/acpi/devices/LNXPOWER:00/status 1 /sys/bus/acpi/devices/LNXPOWER:01/status 1 /sys/bus/acpi/devices/LNXPOWER:02/status 1 /sys/bus/acpi/devices/LNXPOWER:03/status 1 /sys/bus/acpi/devices/LNXPOWER:04/status 1 /sys/bus/acpi/devices/LNXPOWER:05/status 1 /sys/bus/acpi/devices/LNXPOWER:06/status 1 /sys/bus/acpi/devices/LNXPOWER:07/status 1 /sys/bus/acpi/devices/LNXPOWER:08/status 1 /sys/bus/acpi/devices/LNXPOWER:09/status 1 /sys/bus/acpi/devices/LNXPOWER:0a/status 1 /sys/bus/acpi/devices/LNXPOWER:0b/status 1 /sys/bus/acpi/devices/LNXPOWER:0c/status 1 /sys/bus/acpi/devices/LNXPOWER:0d/status 1 /sys/bus/acpi/devices/LNXPOWER:0e/status 1 /sys/bus/acpi/devices/LNXPOWER:0f/status 1 /sys/bus/acpi/devices/LNXPOWER:10/status 1 /sys/bus/acpi/devices/LNXPOWER:11/status 1 /sys/bus/acpi/devices/LNXPOWER:12/status 1 /sys/bus/acpi/devices/LNXPOWER:13/status 1 /sys/bus/acpi/devices/LNXPOWER:14/status 1 /sys/bus/acpi/devices/LNXPOWER:15/status 1 /sys/bus/acpi/devices/LNXPOWER:16/status 1 /sys/bus/acpi/devices/MSFT0101:00/status 15 /sys/bus/acpi/devices/PNP0103:00/status 15 /sys/bus/acpi/devices/PNP0C02:01/status 15 /sys/bus/acpi/devices/PNP0C02:03/status 3 /sys/bus/acpi/devices/PNP0C02:05/status 3 /sys/bus/acpi/devices/PNP0C02:06/status 15 /sys/bus/acpi/devices/PNP0C04:00/status 31 /sys/bus/acpi/devices/PNP0C09:01/status 15 /sys/bus/acpi/devices/PNP0C0A:00/status 31 /sys/bus/acpi/devices/PNP0C0C:00/status 15 /sys/bus/acpi/devices/PNP0C0E:00/status 11 /sys/bus/acpi/devices/PNP0C0F:00/status 9 /sys/bus/acpi/devices/PNP0C0F:01/status 9 /sys/bus/acpi/devices/PNP0C0F:02/status 9 /sys/bus/acpi/devices/PNP0C0F:03/status 9 /sys/bus/acpi/devices/PNP0C0F:04/status 9 /sys/bus/acpi/devices/PNP0C0F:05/status 9 /sys/bus/acpi/devices/PNP0C0F:06/status 9 /sys/bus/acpi/devices/PNP0C0F:07/status 9 /sys/bus/acpi/devices/device:69/status 15 /sys/bus/acpi/devices/device:79/status 11 !!Kernel Information !!-- Kernel release:5.0.0-15-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !! Driver version: k5.0.0-15-generic Library version:1.1.8 Utilities version: 1.1.8 !!Loaded ALSA modules !!--- snd_hda_intel !!Sound Servers on this system !! Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes !!Soundcards recognised by ALSA !!- 0 [PCH]: HDA-Intel - HDA Intel PCH HDA Intel PCH at 0xdf42 irq 134 !!PCI Soundcards installed in the system !!-- 00:1f.3 Audio device: Intel Corporation CM238 HD Audio Controller (rev 31) !!Advanced information - PCI Vendor/Device/Subsystem ID's !!--- 00:1f.3 0403: 8086:a171 (rev 31) Subsystem: 1043:1bc0 !!Modprobe options (Sound related) !! snd_pcsp: index=-2 snd_usb_audio: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_usb_audio: index=-2
[Desktop-packages] [Bug 1829568] Re: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all
edit /etc/modprobe.d/alsa-base.conf and add "options snd-hda-intel power_save=0" in this file reboot Does the speaker work normally? That means it will not stop working after 10s. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1829568 Title: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all Status in alsa-driver package in Ubuntu: Incomplete Bug description: Built-in speakers work fine. When testing headphones in sound settings, The sound indicator bar in Pulse-Audio moves. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-15.16-generic 5.0.6 Uname: Linux 5.0.0-15-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Fri May 17 12:05:57 2019 InstallationDate: Installed on 2019-05-16 (1 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: root 8064 F pulseaudio galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio Symptom_Jack: Black Headphone Out, Left Symptom_Type: No sound at all Title: [GL703VD, Realtek ALC295, Black Headphone Out, Left] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/15/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: GL703VD.308 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: GL703VD dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGL703VD.308:bd08/15/2018:svnASUSTeKCOMPUTERINC.:pnGL703VD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL703VD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ROG dmi.product.name: GL703VD dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1829568/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1829568] Re: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all
shut down windos and rebooted Ubuntu. No Sound As SU ran echo 1 > parameters/dump_coef Speaker sound works for about 10 seconds. The following is the report from alsa-info !! !!ALSA Information Script v 0.4.64 !! !!Script ran on: Tue May 21 03:41:46 UTC 2019 !!Linux Distribution !!-- Ubuntu 19.04 \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 19.04" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 19.04" HOME_URL="https://www.ubuntu.com/; SUPPORT_URL="https://help.ubuntu.com/; BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/; PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies /privacy-policy" UBUNTU_CODENAME=disco !!DMI Information !!--- Manufacturer: ASUSTeK COMPUTER INC. Product Name: GL703VD Product Version: 1.0 Firmware Version: GL703VD.308 Board Vendor: ASUSTeK COMPUTER INC. Board Name:GL703VD !!ACPI Device Status Information !!--- /sys/bus/acpi/devices/ACPI0003:00/status 15 /sys/bus/acpi/devices/ACPI000C:00/status 15 /sys/bus/acpi/devices/ATK4002:00/status 15 /sys/bus/acpi/devices/ELAN1200:00/status 15 /sys/bus/acpi/devices/INT33A1:00/status 15 /sys/bus/acpi/devices/INT33D0:00/status 15 /sys/bus/acpi/devices/INT340E:00/status 15 /sys/bus/acpi/devices/INT345D:00/status 15 /sys/bus/acpi/devices/INT3F0D:00/status 15 /sys/bus/acpi/devices/LNXPOWER:00/status 1 /sys/bus/acpi/devices/LNXPOWER:01/status 1 /sys/bus/acpi/devices/LNXPOWER:02/status 1 /sys/bus/acpi/devices/LNXPOWER:03/status 1 /sys/bus/acpi/devices/LNXPOWER:04/status 1 /sys/bus/acpi/devices/LNXPOWER:05/status 1 /sys/bus/acpi/devices/LNXPOWER:06/status 1 /sys/bus/acpi/devices/LNXPOWER:07/status 1 /sys/bus/acpi/devices/LNXPOWER:08/status 1 /sys/bus/acpi/devices/LNXPOWER:09/status 1 /sys/bus/acpi/devices/LNXPOWER:0a/status 1 /sys/bus/acpi/devices/LNXPOWER:0b/status 1 /sys/bus/acpi/devices/LNXPOWER:0c/status 1 /sys/bus/acpi/devices/LNXPOWER:0d/status 1 /sys/bus/acpi/devices/LNXPOWER:0e/status 1 /sys/bus/acpi/devices/LNXPOWER:0f/status 1 /sys/bus/acpi/devices/LNXPOWER:10/status 1 /sys/bus/acpi/devices/LNXPOWER:11/status 1 /sys/bus/acpi/devices/LNXPOWER:12/status 1 /sys/bus/acpi/devices/LNXPOWER:13/status 1 /sys/bus/acpi/devices/LNXPOWER:14/status 1 /sys/bus/acpi/devices/LNXPOWER:15/status 1 /sys/bus/acpi/devices/LNXPOWER:16/status 1 /sys/bus/acpi/devices/MSFT0101:00/status 15 /sys/bus/acpi/devices/PNP0103:00/status 15 /sys/bus/acpi/devices/PNP0C02:01/status 15 /sys/bus/acpi/devices/PNP0C02:03/status 3 /sys/bus/acpi/devices/PNP0C02:05/status 3 /sys/bus/acpi/devices/PNP0C02:06/status 15 /sys/bus/acpi/devices/PNP0C04:00/status 31 /sys/bus/acpi/devices/PNP0C09:01/status 15 /sys/bus/acpi/devices/PNP0C0A:00/status 31 /sys/bus/acpi/devices/PNP0C0C:00/status 15 /sys/bus/acpi/devices/PNP0C0E:00/status 11 /sys/bus/acpi/devices/PNP0C0F:00/status 9 /sys/bus/acpi/devices/PNP0C0F:01/status 9 /sys/bus/acpi/devices/PNP0C0F:02/status 9 /sys/bus/acpi/devices/PNP0C0F:03/status 9 /sys/bus/acpi/devices/PNP0C0F:04/status 9 /sys/bus/acpi/devices/PNP0C0F:05/status 9 /sys/bus/acpi/devices/PNP0C0F:06/status 9 /sys/bus/acpi/devices/PNP0C0F:07/status 9 /sys/bus/acpi/devices/device:69/status 15 /sys/bus/acpi/devices/device:79/status 11 !!Kernel Information !!-- Kernel release:5.0.0-15-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !! Driver version: k5.0.0-15-generic Library version:1.1.8 Utilities version: 1.1.8 !!Loaded ALSA modules !!--- snd_hda_intel !!Sound Servers on this system !! Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes !!Soundcards recognised by ALSA !!- 0 [PCH]: HDA-Intel - HDA Intel PCH HDA Intel PCH at 0xdf42 irq 133 !!PCI Soundcards installed in the system !!-- 00:1f.3 Audio device: Intel Corporation CM238 HD Audio Controller (rev 31) !!Advanced information - PCI Vendor/Device/Subsystem ID's !!--- 00:1f.3 0403: 8086:a171 (rev 31) Subsystem: 1043:1bc0 !!Modprobe options (Sound related) !! snd_pcsp: index=-2 snd_usb_audio: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m:
[Desktop-packages] [Bug 1829568] Re: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all
After the sound quit I ran Alsa-info and got the following: !! !!ALSA Information Script v 0.4.64 !! !!Script ran on: Tue May 21 03:48:17 UTC 2019 !!Linux Distribution !!-- Ubuntu 19.04 \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 19.04" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 19.04" HOME_URL="https://www.ubuntu.com/; SUPPORT_URL="https://help.ubuntu.com/; BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/; PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies /privacy-policy" UBUNTU_CODENAME=disco !!DMI Information !!--- Manufacturer: ASUSTeK COMPUTER INC. Product Name: GL703VD Product Version: 1.0 Firmware Version: GL703VD.308 Board Vendor: ASUSTeK COMPUTER INC. Board Name:GL703VD !!ACPI Device Status Information !!--- /sys/bus/acpi/devices/ACPI0003:00/status 15 /sys/bus/acpi/devices/ACPI000C:00/status 15 /sys/bus/acpi/devices/ATK4002:00/status 15 /sys/bus/acpi/devices/ELAN1200:00/status 15 /sys/bus/acpi/devices/INT33A1:00/status 15 /sys/bus/acpi/devices/INT33D0:00/status 15 /sys/bus/acpi/devices/INT340E:00/status 15 /sys/bus/acpi/devices/INT345D:00/status 15 /sys/bus/acpi/devices/INT3F0D:00/status 15 /sys/bus/acpi/devices/LNXPOWER:00/status 1 /sys/bus/acpi/devices/LNXPOWER:01/status 1 /sys/bus/acpi/devices/LNXPOWER:02/status 1 /sys/bus/acpi/devices/LNXPOWER:03/status 1 /sys/bus/acpi/devices/LNXPOWER:04/status 1 /sys/bus/acpi/devices/LNXPOWER:05/status 1 /sys/bus/acpi/devices/LNXPOWER:06/status 1 /sys/bus/acpi/devices/LNXPOWER:07/status 1 /sys/bus/acpi/devices/LNXPOWER:08/status 1 /sys/bus/acpi/devices/LNXPOWER:09/status 1 /sys/bus/acpi/devices/LNXPOWER:0a/status 1 /sys/bus/acpi/devices/LNXPOWER:0b/status 1 /sys/bus/acpi/devices/LNXPOWER:0c/status 1 /sys/bus/acpi/devices/LNXPOWER:0d/status 1 /sys/bus/acpi/devices/LNXPOWER:0e/status 1 /sys/bus/acpi/devices/LNXPOWER:0f/status 1 /sys/bus/acpi/devices/LNXPOWER:10/status 1 /sys/bus/acpi/devices/LNXPOWER:11/status 1 /sys/bus/acpi/devices/LNXPOWER:12/status 1 /sys/bus/acpi/devices/LNXPOWER:13/status 1 /sys/bus/acpi/devices/LNXPOWER:14/status 1 /sys/bus/acpi/devices/LNXPOWER:15/status 1 /sys/bus/acpi/devices/LNXPOWER:16/status 1 /sys/bus/acpi/devices/MSFT0101:00/status 15 /sys/bus/acpi/devices/PNP0103:00/status 15 /sys/bus/acpi/devices/PNP0C02:01/status 15 /sys/bus/acpi/devices/PNP0C02:03/status 3 /sys/bus/acpi/devices/PNP0C02:05/status 3 /sys/bus/acpi/devices/PNP0C02:06/status 15 /sys/bus/acpi/devices/PNP0C04:00/status 31 /sys/bus/acpi/devices/PNP0C09:01/status 15 /sys/bus/acpi/devices/PNP0C0A:00/status 31 /sys/bus/acpi/devices/PNP0C0C:00/status 15 /sys/bus/acpi/devices/PNP0C0E:00/status 11 /sys/bus/acpi/devices/PNP0C0F:00/status 9 /sys/bus/acpi/devices/PNP0C0F:01/status 9 /sys/bus/acpi/devices/PNP0C0F:02/status 9 /sys/bus/acpi/devices/PNP0C0F:03/status 9 /sys/bus/acpi/devices/PNP0C0F:04/status 9 /sys/bus/acpi/devices/PNP0C0F:05/status 9 /sys/bus/acpi/devices/PNP0C0F:06/status 9 /sys/bus/acpi/devices/PNP0C0F:07/status 9 /sys/bus/acpi/devices/device:69/status 15 /sys/bus/acpi/devices/device:79/status 11 !!Kernel Information !!-- Kernel release:5.0.0-15-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !! Driver version: k5.0.0-15-generic Library version:1.1.8 Utilities version: 1.1.8 !!Loaded ALSA modules !!--- snd_hda_intel !!Sound Servers on this system !! Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes !!Soundcards recognised by ALSA !!- 0 [PCH]: HDA-Intel - HDA Intel PCH HDA Intel PCH at 0xdf42 irq 133 !!PCI Soundcards installed in the system !!-- 00:1f.3 Audio device: Intel Corporation CM238 HD Audio Controller (rev 31) !!Advanced information - PCI Vendor/Device/Subsystem ID's !!--- 00:1f.3 0403: 8086:a171 (rev 31) Subsystem: 1043:1bc0 !!Modprobe options (Sound related) !! snd_pcsp: index=-2 snd_usb_audio: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_usb_audio: index=-2 snd_usb_caiaq: index=-2 snd_usb_ua101: index=-2
[Desktop-packages] [Bug 1829568] Re: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all
In theory, adding model=auto (comment #3) doesn't affect your sound driver since even without model=auto, the audio driver doesn't apply any fixup models to your machine. Please do a test: cd /sys/module/snd_hda_codec sudo su echo 1 > parameters/dump_coef Then test your speaker, when the speaker can output sound, please run alsa-info.sh and upload the log After the speaker can't output sound anymore, please run alsa-info.sh again, and upload the log. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1829568 Title: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all Status in alsa-driver package in Ubuntu: Incomplete Bug description: Built-in speakers work fine. When testing headphones in sound settings, The sound indicator bar in Pulse-Audio moves. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-15.16-generic 5.0.6 Uname: Linux 5.0.0-15-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Fri May 17 12:05:57 2019 InstallationDate: Installed on 2019-05-16 (1 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: root 8064 F pulseaudio galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio Symptom_Jack: Black Headphone Out, Left Symptom_Type: No sound at all Title: [GL703VD, Realtek ALC295, Black Headphone Out, Left] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/15/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: GL703VD.308 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: GL703VD dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGL703VD.308:bd08/15/2018:svnASUSTeKCOMPUTERINC.:pnGL703VD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL703VD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ROG dmi.product.name: GL703VD dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1829568/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1829568] Re: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all
Another reboot from Ubuntu back to Ubuntu and the Headset is still silent, BUT now the speaker sound works. Connecting and disconnecting the headset now has no effect on speaker sound except to mute when the headset is plugged in. I apologize for scattershot troubleshooting. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1829568 Title: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all Status in alsa-driver package in Ubuntu: Incomplete Bug description: Built-in speakers work fine. When testing headphones in sound settings, The sound indicator bar in Pulse-Audio moves. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-15.16-generic 5.0.6 Uname: Linux 5.0.0-15-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Fri May 17 12:05:57 2019 InstallationDate: Installed on 2019-05-16 (1 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: root 8064 F pulseaudio galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio Symptom_Jack: Black Headphone Out, Left Symptom_Type: No sound at all Title: [GL703VD, Realtek ALC295, Black Headphone Out, Left] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/15/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: GL703VD.308 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: GL703VD dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGL703VD.308:bd08/15/2018:svnASUSTeKCOMPUTERINC.:pnGL703VD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL703VD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ROG dmi.product.name: GL703VD dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1829568/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1829568] Re: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all
Correction. The sound through the speakers only lasts for about 10 seconds. When I plug the headset in there still no sound in the headset, but when I unplug the headset the sound through the speakers resumes but then quits after about 10 seconds. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1829568 Title: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all Status in alsa-driver package in Ubuntu: Incomplete Bug description: Built-in speakers work fine. When testing headphones in sound settings, The sound indicator bar in Pulse-Audio moves. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-15.16-generic 5.0.6 Uname: Linux 5.0.0-15-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Fri May 17 12:05:57 2019 InstallationDate: Installed on 2019-05-16 (1 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: root 8064 F pulseaudio galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio Symptom_Jack: Black Headphone Out, Left Symptom_Type: No sound at all Title: [GL703VD, Realtek ALC295, Black Headphone Out, Left] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/15/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: GL703VD.308 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: GL703VD dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGL703VD.308:bd08/15/2018:svnASUSTeKCOMPUTERINC.:pnGL703VD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL703VD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ROG dmi.product.name: GL703VD dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1829568/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1829568] Re: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all
In accordance with this: https://docs.slackware.com/howtos:hardware :audio_and_snd-hda-intel#how_to_find_the_right_options I ran this: sudo echo "options snd-hda-intel model=auto" > /etc/modprobe.d/snd-hda-intel.conf and rebooted. That resulted in both the speakers and headphones working. But in gnome-control-center the sound test gave no sound on either. I have a dual boot system with windows 10 and I heard that there may be issues when quitting windows and loading Ubuntu. So I rebooted into windows and then rebooted back into Ubuntu. The speakers still worked, but the headset no longer works. I then rebooted ubuntu again with no change. Speakers work headset doesn't and the gnome-control-center doesn't' make any sound on either. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1829568 Title: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all Status in alsa-driver package in Ubuntu: Incomplete Bug description: Built-in speakers work fine. When testing headphones in sound settings, The sound indicator bar in Pulse-Audio moves. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-15.16-generic 5.0.6 Uname: Linux 5.0.0-15-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Fri May 17 12:05:57 2019 InstallationDate: Installed on 2019-05-16 (1 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: root 8064 F pulseaudio galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio Symptom_Jack: Black Headphone Out, Left Symptom_Type: No sound at all Title: [GL703VD, Realtek ALC295, Black Headphone Out, Left] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/15/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: GL703VD.308 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: GL703VD dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGL703VD.308:bd08/15/2018:svnASUSTeKCOMPUTERINC.:pnGL703VD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL703VD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ROG dmi.product.name: GL703VD dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1829568/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1829568] Re: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all
** Changed in: alsa-driver (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1829568 Title: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all Status in alsa-driver package in Ubuntu: Incomplete Bug description: Built-in speakers work fine. When testing headphones in sound settings, The sound indicator bar in Pulse-Audio moves. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-15.16-generic 5.0.6 Uname: Linux 5.0.0-15-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Fri May 17 12:05:57 2019 InstallationDate: Installed on 2019-05-16 (1 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: root 8064 F pulseaudio galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio Symptom_Jack: Black Headphone Out, Left Symptom_Type: No sound at all Title: [GL703VD, Realtek ALC295, Black Headphone Out, Left] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/15/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: GL703VD.308 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: GL703VD dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGL703VD.308:bd08/15/2018:svnASUSTeKCOMPUTERINC.:pnGL703VD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL703VD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ROG dmi.product.name: GL703VD dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1829568/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1829568] Re: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all
No obvious errors in the log. Does the headphone work with other kernel versions? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1829568 Title: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all Status in alsa-driver package in Ubuntu: New Bug description: Built-in speakers work fine. When testing headphones in sound settings, The sound indicator bar in Pulse-Audio moves. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-15.16-generic 5.0.6 Uname: Linux 5.0.0-15-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Fri May 17 12:05:57 2019 InstallationDate: Installed on 2019-05-16 (1 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: root 8064 F pulseaudio galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio Symptom_Jack: Black Headphone Out, Left Symptom_Type: No sound at all Title: [GL703VD, Realtek ALC295, Black Headphone Out, Left] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/15/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: GL703VD.308 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: GL703VD dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGL703VD.308:bd08/15/2018:svnASUSTeKCOMPUTERINC.:pnGL703VD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL703VD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ROG dmi.product.name: GL703VD dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1829568/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
