[Desktop-packages] [Bug 1832988] Re: Intel 8260 Bluetooth not working

2021-01-17 Thread Daniel van Vugt
Diego, please open a new bug by running:

  ubuntu-bug linux

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1832988

Title:
  Intel 8260 Bluetooth not working

Status in gnome-bluetooth package in Ubuntu:
  Invalid
Status in gnome-shell package in Ubuntu:
  Invalid
Status in linux package in Ubuntu:
  Fix Released

Bug description:
  Expected behaviour:
  I can enable bluetooth in the system settings, and pair with my other devices.

  Actual behaviour:
  Always displays as 'off' in the settings dialog, and won't turn on. 

  Bluetooth worked on the same machine with previous Ubuntu releases
  (18.10) & no hardware changes.

  "dmesg | grep -i bluetooth" reports the following:
  ```
  [   14.445902] Bluetooth: Core ver 2.22
  [   14.445918] Bluetooth: HCI device and connection manager initialized
  [   14.445921] Bluetooth: HCI socket layer initialized
  [   14.445923] Bluetooth: L2CAP socket layer initialized
  [   14.445929] Bluetooth: SCO socket layer initialized
  [   14.494345] Bluetooth: hci0: Bootloader revision 0.0 build 2 week 52 2014
  [   14.499050] Bluetooth: hci0: Device revision is 5
  [   14.499052] Bluetooth: hci0: Secure boot is enabled
  [   14.499053] Bluetooth: hci0: OTP lock is enabled
  [   14.499053] Bluetooth: hci0: API lock is enabled
  [   14.499054] Bluetooth: hci0: Debug lock is disabled
  [   14.499055] Bluetooth: hci0: Minimum firmware build 1 week 10 2014
  [   14.503899] Bluetooth: hci0: Found device firmware: intel/ibt-11-5.sfi
  [   14.558347] Bluetooth: hci0: Failed to send firmware data (-38)
  [   15.497805] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
  [   15.497806] Bluetooth: BNEP filters: protocol multicast
  [   15.497810] Bluetooth: BNEP socket layer initialized
  ```

  "lsb_release -rd" reports the following:
  ```
  Description:  Ubuntu 19.04
  Release:  19.04
  ```
  "cat /proc/version_signature" reports the following:
  ```
  Ubuntu 5.0.0-16.17-generic 5.0.8
  ```

  "apt-cache policy linux-firmware" reports the following:
  ```
  linux-firmware:
Installed: 1.178.1
Candidate: 1.178.1
Version table:
   *** 1.178.1 500
  500 http://gb.archive.ubuntu.com/ubuntu disco-updates/main amd64 
Packages
  500 http://gb.archive.ubuntu.com/ubuntu disco-updates/main i386 
Packages
  500 http://security.ubuntu.com/ubuntu disco-security/main amd64 
Packages
  500 http://security.ubuntu.com/ubuntu disco-security/main i386 
Packages
  100 /var/lib/dpkg/status
   1.178 500
  500 http://gb.archive.ubuntu.com/ubuntu disco/main amd64 Packages
  500 http://gb.archive.ubuntu.com/ubuntu disco/main i386 Packages
  ```

  ProblemType: Bug
  DistroRelease: Ubuntu 19.04
  Package: linux-image-5.0.0-16-generic 5.0.0-16.17
  ProcVersionSignature: Ubuntu 5.0.0-16.17-generic 5.0.8
  Uname: Linux 5.0.0-16-generic x86_64
  ApportVersion: 2.20.10-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 2314 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Jun 16 12:31:07 2019
  InstallationDate: Installed on 2019-06-02 (13 days ago)
  InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 1c7a:0603 LighTuning Technology Inc. 
   Bus 001 Device 003: ID 5986:066d Acer, Inc 
   Bus 001 Device 002: ID 8087:0a2b Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: PC Specialist Limited N15_17RD
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.0.0-16-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
  RelatedPackageVersions:
   linux-restricted-modules-5.0.0-16-generic N/A
   linux-backports-modules-5.0.0-16-generic  N/A
   linux-firmware1.178.1
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/25/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.05.11
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: N15_17RD
  dmi.board.vendor: CLEVO
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1.05.11:bd12/25/2015:svnPCSpecialistLimited:pnN15_17RD:pvrNotApplicable:rvnCLEVO:rnN15_17RD:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A:
  dmi.product.family: Not Applicable
  dmi.product.name: N15_17RD
  dmi.product.sku: Not Applicable
  dmi.product.version: Not Applicable
  dmi.sys.vendor: PC Specialist Limited

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-bluetooth/+bug/1832988/+subscriptions

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[Desktop-packages] [Bug 1832988] Re: Intel 8260 Bluetooth not working

2021-01-17 Thread Kai-Heng Feng
Can you please attach full dmesg?

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1832988

Title:
  Intel 8260 Bluetooth not working

Status in gnome-bluetooth package in Ubuntu:
  Invalid
Status in gnome-shell package in Ubuntu:
  Invalid
Status in linux package in Ubuntu:
  Fix Released

Bug description:
  Expected behaviour:
  I can enable bluetooth in the system settings, and pair with my other devices.

  Actual behaviour:
  Always displays as 'off' in the settings dialog, and won't turn on. 

  Bluetooth worked on the same machine with previous Ubuntu releases
  (18.10) & no hardware changes.

  "dmesg | grep -i bluetooth" reports the following:
  ```
  [   14.445902] Bluetooth: Core ver 2.22
  [   14.445918] Bluetooth: HCI device and connection manager initialized
  [   14.445921] Bluetooth: HCI socket layer initialized
  [   14.445923] Bluetooth: L2CAP socket layer initialized
  [   14.445929] Bluetooth: SCO socket layer initialized
  [   14.494345] Bluetooth: hci0: Bootloader revision 0.0 build 2 week 52 2014
  [   14.499050] Bluetooth: hci0: Device revision is 5
  [   14.499052] Bluetooth: hci0: Secure boot is enabled
  [   14.499053] Bluetooth: hci0: OTP lock is enabled
  [   14.499053] Bluetooth: hci0: API lock is enabled
  [   14.499054] Bluetooth: hci0: Debug lock is disabled
  [   14.499055] Bluetooth: hci0: Minimum firmware build 1 week 10 2014
  [   14.503899] Bluetooth: hci0: Found device firmware: intel/ibt-11-5.sfi
  [   14.558347] Bluetooth: hci0: Failed to send firmware data (-38)
  [   15.497805] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
  [   15.497806] Bluetooth: BNEP filters: protocol multicast
  [   15.497810] Bluetooth: BNEP socket layer initialized
  ```

  "lsb_release -rd" reports the following:
  ```
  Description:  Ubuntu 19.04
  Release:  19.04
  ```
  "cat /proc/version_signature" reports the following:
  ```
  Ubuntu 5.0.0-16.17-generic 5.0.8
  ```

  "apt-cache policy linux-firmware" reports the following:
  ```
  linux-firmware:
Installed: 1.178.1
Candidate: 1.178.1
Version table:
   *** 1.178.1 500
  500 http://gb.archive.ubuntu.com/ubuntu disco-updates/main amd64 
Packages
  500 http://gb.archive.ubuntu.com/ubuntu disco-updates/main i386 
Packages
  500 http://security.ubuntu.com/ubuntu disco-security/main amd64 
Packages
  500 http://security.ubuntu.com/ubuntu disco-security/main i386 
Packages
  100 /var/lib/dpkg/status
   1.178 500
  500 http://gb.archive.ubuntu.com/ubuntu disco/main amd64 Packages
  500 http://gb.archive.ubuntu.com/ubuntu disco/main i386 Packages
  ```

  ProblemType: Bug
  DistroRelease: Ubuntu 19.04
  Package: linux-image-5.0.0-16-generic 5.0.0-16.17
  ProcVersionSignature: Ubuntu 5.0.0-16.17-generic 5.0.8
  Uname: Linux 5.0.0-16-generic x86_64
  ApportVersion: 2.20.10-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 2314 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Jun 16 12:31:07 2019
  InstallationDate: Installed on 2019-06-02 (13 days ago)
  InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 1c7a:0603 LighTuning Technology Inc. 
   Bus 001 Device 003: ID 5986:066d Acer, Inc 
   Bus 001 Device 002: ID 8087:0a2b Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: PC Specialist Limited N15_17RD
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.0.0-16-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
  RelatedPackageVersions:
   linux-restricted-modules-5.0.0-16-generic N/A
   linux-backports-modules-5.0.0-16-generic  N/A
   linux-firmware1.178.1
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/25/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.05.11
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: N15_17RD
  dmi.board.vendor: CLEVO
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1.05.11:bd12/25/2015:svnPCSpecialistLimited:pnN15_17RD:pvrNotApplicable:rvnCLEVO:rnN15_17RD:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A:
  dmi.product.family: Not Applicable
  dmi.product.name: N15_17RD
  dmi.product.sku: Not Applicable
  dmi.product.version: Not Applicable
  dmi.sys.vendor: PC Specialist Limited

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-bluetooth/+bug/1832988/+subscriptions

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Post to : 

[Desktop-packages] [Bug 1832988] Re: Intel 8260 Bluetooth not working

2021-01-17 Thread Diego Lineros
Hi I am getting  Failed to send firmware data (-38), even after cool boot
diego@lfb-Desktop:~$ dmesg | grep -i bluetooth
[5.985839] Bluetooth: Core ver 2.22
[5.985858] Bluetooth: HCI device and connection manager initialized
[5.985864] Bluetooth: HCI socket layer initialized
[5.985867] Bluetooth: L2CAP socket layer initialized
[5.985872] Bluetooth: SCO socket layer initialized
[6.132508] Bluetooth: hci0: Bootloader revision 0.0 build 2 week 52 2014
[6.138629] Bluetooth: hci0: Device revision is 5
[6.138631] Bluetooth: hci0: Secure boot is enabled
[6.138631] Bluetooth: hci0: OTP lock is enabled
[6.138632] Bluetooth: hci0: API lock is enabled
[6.138632] Bluetooth: hci0: Debug lock is disabled
[6.138633] Bluetooth: hci0: Minimum firmware build 1 week 10 2014
[6.183029] Bluetooth: hci0: Found device firmware: intel/ibt-11-5.sfi
[6.206658] Bluetooth: hci0: Failed to send firmware data (-38)
[6.206731] Bluetooth: hci0: Intel reset sent to retry FW download
[8.736500] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[8.736503] Bluetooth: BNEP filters: protocol multicast
[8.736512] Bluetooth: BNEP socket layer initialized
diego@lfb-Desktop:~$ dpkg --status bluez | grep '^Version:'
Version: 5.53-0ubuntu3
diego@lfb-Desktop:~$ lspci -knn | grep Net -A3;lsusb
02:00.0 Network controller [0280]: Intel Corporation Wireless 8260 [8086:24f3] 
(rev 3a)
Subsystem: Intel Corporation Dual Band Wireless-AC 8260 [8086:1010]
Kernel driver in use: iwlwifi
Kernel modules: iwlwifi
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 002: ID 090c:1000 Silicon Motion, Inc. - Taiwan (formerly Feiya 
Technology Corp.) Flash Drive
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 010 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 009 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 002: ID 8087:0a2b Intel Corp. 
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 006: ID 05e3:0608 Genesys Logic, Inc. Hub
Bus 001 Device 003: ID 03f0:7d11 HP, Inc Photosmart Premium C309g-m
Bus 001 Device 002: ID 045e:0761 Microsoft Corp. LifeCam VX-2000
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 003: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 003: ID 1ea7:0064 SHARKOON Technologies GmbH 2.4G Mouse
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 014 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 013 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 012 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 011 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1832988

Title:
  Intel 8260 Bluetooth not working

Status in gnome-bluetooth package in Ubuntu:
  Invalid
Status in gnome-shell package in Ubuntu:
  Invalid
Status in linux package in Ubuntu:
  Fix Released

Bug description:
  Expected behaviour:
  I can enable bluetooth in the system settings, and pair with my other devices.

  Actual behaviour:
  Always displays as 'off' in the settings dialog, and won't turn on. 

  Bluetooth worked on the same machine with previous Ubuntu releases
  (18.10) & no hardware changes.

  "dmesg | grep -i bluetooth" reports the following:
  ```
  [   14.445902] Bluetooth: Core ver 2.22
  [   14.445918] Bluetooth: HCI device and connection manager initialized
  [   14.445921] Bluetooth: HCI socket layer initialized
  [   14.445923] Bluetooth: L2CAP socket layer initialized
  [   14.445929] Bluetooth: SCO socket layer initialized
  [   14.494345] Bluetooth: hci0: Bootloader revision 0.0 build 2 week 52 2014
  [   14.499050] Bluetooth: hci0: Device revision is 5
  [   14.499052] Bluetooth: hci0: Secure boot is enabled
  [   14.499053] Bluetooth: hci0: OTP lock is enabled
  [   14.499053] Bluetooth: hci0: API lock is enabled
  [   14.499054] Bluetooth: hci0: Debug lock is disabled
  [   14.499055] Bluetooth: hci0: Minimum firmware build 1 week 10 2014
  [   14.503899] Bluetooth: hci0: Found device firmware: intel/ibt-11-5.sfi
  [   14.558347] Bluetooth: hci0: Failed to send firmware data (-38)
  [   15.497805] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
  [   15.497806] Bluetooth: BNEP filters: protocol multicast
  [   15.497810] Bluetooth: BNEP socket layer initialized
  ```

  "lsb_release -rd" reports the following:
  ```
  Description:  Ubuntu 19.04
  Release:  19.04
  ```
  "cat /proc/version_signature" reports the following:
  ```
  Ubuntu 5.0.0-16.17-generic 5.0.8
  ```

  "apt-cache policy linux-firmware" reports the 

[Desktop-packages] [Bug 1832988] Re: Intel 8260 Bluetooth not working

2020-03-11 Thread Daniel van Vugt
Ivan,

Please open a new bug by running:

  ubuntu-bug linux

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1832988

Title:
  Intel 8260 Bluetooth not working

Status in gnome-bluetooth package in Ubuntu:
  Invalid
Status in gnome-shell package in Ubuntu:
  Invalid
Status in linux package in Ubuntu:
  Fix Released

Bug description:
  Expected behaviour:
  I can enable bluetooth in the system settings, and pair with my other devices.

  Actual behaviour:
  Always displays as 'off' in the settings dialog, and won't turn on. 

  Bluetooth worked on the same machine with previous Ubuntu releases
  (18.10) & no hardware changes.

  "dmesg | grep -i bluetooth" reports the following:
  ```
  [   14.445902] Bluetooth: Core ver 2.22
  [   14.445918] Bluetooth: HCI device and connection manager initialized
  [   14.445921] Bluetooth: HCI socket layer initialized
  [   14.445923] Bluetooth: L2CAP socket layer initialized
  [   14.445929] Bluetooth: SCO socket layer initialized
  [   14.494345] Bluetooth: hci0: Bootloader revision 0.0 build 2 week 52 2014
  [   14.499050] Bluetooth: hci0: Device revision is 5
  [   14.499052] Bluetooth: hci0: Secure boot is enabled
  [   14.499053] Bluetooth: hci0: OTP lock is enabled
  [   14.499053] Bluetooth: hci0: API lock is enabled
  [   14.499054] Bluetooth: hci0: Debug lock is disabled
  [   14.499055] Bluetooth: hci0: Minimum firmware build 1 week 10 2014
  [   14.503899] Bluetooth: hci0: Found device firmware: intel/ibt-11-5.sfi
  [   14.558347] Bluetooth: hci0: Failed to send firmware data (-38)
  [   15.497805] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
  [   15.497806] Bluetooth: BNEP filters: protocol multicast
  [   15.497810] Bluetooth: BNEP socket layer initialized
  ```

  "lsb_release -rd" reports the following:
  ```
  Description:  Ubuntu 19.04
  Release:  19.04
  ```
  "cat /proc/version_signature" reports the following:
  ```
  Ubuntu 5.0.0-16.17-generic 5.0.8
  ```

  "apt-cache policy linux-firmware" reports the following:
  ```
  linux-firmware:
Installed: 1.178.1
Candidate: 1.178.1
Version table:
   *** 1.178.1 500
  500 http://gb.archive.ubuntu.com/ubuntu disco-updates/main amd64 
Packages
  500 http://gb.archive.ubuntu.com/ubuntu disco-updates/main i386 
Packages
  500 http://security.ubuntu.com/ubuntu disco-security/main amd64 
Packages
  500 http://security.ubuntu.com/ubuntu disco-security/main i386 
Packages
  100 /var/lib/dpkg/status
   1.178 500
  500 http://gb.archive.ubuntu.com/ubuntu disco/main amd64 Packages
  500 http://gb.archive.ubuntu.com/ubuntu disco/main i386 Packages
  ```

  ProblemType: Bug
  DistroRelease: Ubuntu 19.04
  Package: linux-image-5.0.0-16-generic 5.0.0-16.17
  ProcVersionSignature: Ubuntu 5.0.0-16.17-generic 5.0.8
  Uname: Linux 5.0.0-16-generic x86_64
  ApportVersion: 2.20.10-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 2314 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Jun 16 12:31:07 2019
  InstallationDate: Installed on 2019-06-02 (13 days ago)
  InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 1c7a:0603 LighTuning Technology Inc. 
   Bus 001 Device 003: ID 5986:066d Acer, Inc 
   Bus 001 Device 002: ID 8087:0a2b Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: PC Specialist Limited N15_17RD
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.0.0-16-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
  RelatedPackageVersions:
   linux-restricted-modules-5.0.0-16-generic N/A
   linux-backports-modules-5.0.0-16-generic  N/A
   linux-firmware1.178.1
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/25/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.05.11
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: N15_17RD
  dmi.board.vendor: CLEVO
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1.05.11:bd12/25/2015:svnPCSpecialistLimited:pnN15_17RD:pvrNotApplicable:rvnCLEVO:rnN15_17RD:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A:
  dmi.product.family: Not Applicable
  dmi.product.name: N15_17RD
  dmi.product.sku: Not Applicable
  dmi.product.version: Not Applicable
  dmi.sys.vendor: PC Specialist Limited

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-bluetooth/+bug/1832988/+subscriptions

-- 
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[Desktop-packages] [Bug 1832988] Re: Intel 8260 Bluetooth not working

2020-03-10 Thread Kai-Heng Feng
Can you please test Focal daily:
http://cdimages.ubuntu.com/daily-live/current/focal-desktop-amd64.iso

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1832988

Title:
  Intel 8260 Bluetooth not working

Status in gnome-bluetooth package in Ubuntu:
  Invalid
Status in gnome-shell package in Ubuntu:
  Invalid
Status in linux package in Ubuntu:
  Fix Released

Bug description:
  Expected behaviour:
  I can enable bluetooth in the system settings, and pair with my other devices.

  Actual behaviour:
  Always displays as 'off' in the settings dialog, and won't turn on. 

  Bluetooth worked on the same machine with previous Ubuntu releases
  (18.10) & no hardware changes.

  "dmesg | grep -i bluetooth" reports the following:
  ```
  [   14.445902] Bluetooth: Core ver 2.22
  [   14.445918] Bluetooth: HCI device and connection manager initialized
  [   14.445921] Bluetooth: HCI socket layer initialized
  [   14.445923] Bluetooth: L2CAP socket layer initialized
  [   14.445929] Bluetooth: SCO socket layer initialized
  [   14.494345] Bluetooth: hci0: Bootloader revision 0.0 build 2 week 52 2014
  [   14.499050] Bluetooth: hci0: Device revision is 5
  [   14.499052] Bluetooth: hci0: Secure boot is enabled
  [   14.499053] Bluetooth: hci0: OTP lock is enabled
  [   14.499053] Bluetooth: hci0: API lock is enabled
  [   14.499054] Bluetooth: hci0: Debug lock is disabled
  [   14.499055] Bluetooth: hci0: Minimum firmware build 1 week 10 2014
  [   14.503899] Bluetooth: hci0: Found device firmware: intel/ibt-11-5.sfi
  [   14.558347] Bluetooth: hci0: Failed to send firmware data (-38)
  [   15.497805] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
  [   15.497806] Bluetooth: BNEP filters: protocol multicast
  [   15.497810] Bluetooth: BNEP socket layer initialized
  ```

  "lsb_release -rd" reports the following:
  ```
  Description:  Ubuntu 19.04
  Release:  19.04
  ```
  "cat /proc/version_signature" reports the following:
  ```
  Ubuntu 5.0.0-16.17-generic 5.0.8
  ```

  "apt-cache policy linux-firmware" reports the following:
  ```
  linux-firmware:
Installed: 1.178.1
Candidate: 1.178.1
Version table:
   *** 1.178.1 500
  500 http://gb.archive.ubuntu.com/ubuntu disco-updates/main amd64 
Packages
  500 http://gb.archive.ubuntu.com/ubuntu disco-updates/main i386 
Packages
  500 http://security.ubuntu.com/ubuntu disco-security/main amd64 
Packages
  500 http://security.ubuntu.com/ubuntu disco-security/main i386 
Packages
  100 /var/lib/dpkg/status
   1.178 500
  500 http://gb.archive.ubuntu.com/ubuntu disco/main amd64 Packages
  500 http://gb.archive.ubuntu.com/ubuntu disco/main i386 Packages
  ```

  ProblemType: Bug
  DistroRelease: Ubuntu 19.04
  Package: linux-image-5.0.0-16-generic 5.0.0-16.17
  ProcVersionSignature: Ubuntu 5.0.0-16.17-generic 5.0.8
  Uname: Linux 5.0.0-16-generic x86_64
  ApportVersion: 2.20.10-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 2314 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Jun 16 12:31:07 2019
  InstallationDate: Installed on 2019-06-02 (13 days ago)
  InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 1c7a:0603 LighTuning Technology Inc. 
   Bus 001 Device 003: ID 5986:066d Acer, Inc 
   Bus 001 Device 002: ID 8087:0a2b Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: PC Specialist Limited N15_17RD
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.0.0-16-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
  RelatedPackageVersions:
   linux-restricted-modules-5.0.0-16-generic N/A
   linux-backports-modules-5.0.0-16-generic  N/A
   linux-firmware1.178.1
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/25/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.05.11
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: N15_17RD
  dmi.board.vendor: CLEVO
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1.05.11:bd12/25/2015:svnPCSpecialistLimited:pnN15_17RD:pvrNotApplicable:rvnCLEVO:rnN15_17RD:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A:
  dmi.product.family: Not Applicable
  dmi.product.name: N15_17RD
  dmi.product.sku: Not Applicable
  dmi.product.version: Not Applicable
  dmi.sys.vendor: PC Specialist Limited

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-bluetooth/+bug/1832988/+subscriptions

-- 
Mailing 

[Desktop-packages] [Bug 1832988] Re: Intel 8260 Bluetooth not working

2020-03-10 Thread Ivan Anishchuk
As a workaround I'm currently doing rmmod btusb && modprobe btusb after
every boot which seem to do the magic. Attaching the dmesg for that just
in case.

** Attachment added: "dmesg2.log"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1832988/+attachment/5335332/+files/dmesg2.log

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1832988

Title:
  Intel 8260 Bluetooth not working

Status in gnome-bluetooth package in Ubuntu:
  Invalid
Status in gnome-shell package in Ubuntu:
  Invalid
Status in linux package in Ubuntu:
  Fix Released

Bug description:
  Expected behaviour:
  I can enable bluetooth in the system settings, and pair with my other devices.

  Actual behaviour:
  Always displays as 'off' in the settings dialog, and won't turn on. 

  Bluetooth worked on the same machine with previous Ubuntu releases
  (18.10) & no hardware changes.

  "dmesg | grep -i bluetooth" reports the following:
  ```
  [   14.445902] Bluetooth: Core ver 2.22
  [   14.445918] Bluetooth: HCI device and connection manager initialized
  [   14.445921] Bluetooth: HCI socket layer initialized
  [   14.445923] Bluetooth: L2CAP socket layer initialized
  [   14.445929] Bluetooth: SCO socket layer initialized
  [   14.494345] Bluetooth: hci0: Bootloader revision 0.0 build 2 week 52 2014
  [   14.499050] Bluetooth: hci0: Device revision is 5
  [   14.499052] Bluetooth: hci0: Secure boot is enabled
  [   14.499053] Bluetooth: hci0: OTP lock is enabled
  [   14.499053] Bluetooth: hci0: API lock is enabled
  [   14.499054] Bluetooth: hci0: Debug lock is disabled
  [   14.499055] Bluetooth: hci0: Minimum firmware build 1 week 10 2014
  [   14.503899] Bluetooth: hci0: Found device firmware: intel/ibt-11-5.sfi
  [   14.558347] Bluetooth: hci0: Failed to send firmware data (-38)
  [   15.497805] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
  [   15.497806] Bluetooth: BNEP filters: protocol multicast
  [   15.497810] Bluetooth: BNEP socket layer initialized
  ```

  "lsb_release -rd" reports the following:
  ```
  Description:  Ubuntu 19.04
  Release:  19.04
  ```
  "cat /proc/version_signature" reports the following:
  ```
  Ubuntu 5.0.0-16.17-generic 5.0.8
  ```

  "apt-cache policy linux-firmware" reports the following:
  ```
  linux-firmware:
Installed: 1.178.1
Candidate: 1.178.1
Version table:
   *** 1.178.1 500
  500 http://gb.archive.ubuntu.com/ubuntu disco-updates/main amd64 
Packages
  500 http://gb.archive.ubuntu.com/ubuntu disco-updates/main i386 
Packages
  500 http://security.ubuntu.com/ubuntu disco-security/main amd64 
Packages
  500 http://security.ubuntu.com/ubuntu disco-security/main i386 
Packages
  100 /var/lib/dpkg/status
   1.178 500
  500 http://gb.archive.ubuntu.com/ubuntu disco/main amd64 Packages
  500 http://gb.archive.ubuntu.com/ubuntu disco/main i386 Packages
  ```

  ProblemType: Bug
  DistroRelease: Ubuntu 19.04
  Package: linux-image-5.0.0-16-generic 5.0.0-16.17
  ProcVersionSignature: Ubuntu 5.0.0-16.17-generic 5.0.8
  Uname: Linux 5.0.0-16-generic x86_64
  ApportVersion: 2.20.10-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 2314 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Jun 16 12:31:07 2019
  InstallationDate: Installed on 2019-06-02 (13 days ago)
  InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 1c7a:0603 LighTuning Technology Inc. 
   Bus 001 Device 003: ID 5986:066d Acer, Inc 
   Bus 001 Device 002: ID 8087:0a2b Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: PC Specialist Limited N15_17RD
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.0.0-16-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
  RelatedPackageVersions:
   linux-restricted-modules-5.0.0-16-generic N/A
   linux-backports-modules-5.0.0-16-generic  N/A
   linux-firmware1.178.1
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/25/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.05.11
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: N15_17RD
  dmi.board.vendor: CLEVO
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1.05.11:bd12/25/2015:svnPCSpecialistLimited:pnN15_17RD:pvrNotApplicable:rvnCLEVO:rnN15_17RD:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A:
  dmi.product.family: Not Applicable
  dmi.product.name: N15_17RD
  dmi.product.sku: Not Applicable
  dmi.product.version: Not 

[Desktop-packages] [Bug 1832988] Re: Intel 8260 Bluetooth not working

2020-03-10 Thread Ivan Anishchuk
Still failing with the same error on latest Eoan (kernel
5.3.0-40-generic). Dmesg with default kernel and usbcore.dyndbg=+p
attached.

** Attachment added: "dmesg.log"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1832988/+attachment/5335331/+files/dmesg.log

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1832988

Title:
  Intel 8260 Bluetooth not working

Status in gnome-bluetooth package in Ubuntu:
  Invalid
Status in gnome-shell package in Ubuntu:
  Invalid
Status in linux package in Ubuntu:
  Fix Released

Bug description:
  Expected behaviour:
  I can enable bluetooth in the system settings, and pair with my other devices.

  Actual behaviour:
  Always displays as 'off' in the settings dialog, and won't turn on. 

  Bluetooth worked on the same machine with previous Ubuntu releases
  (18.10) & no hardware changes.

  "dmesg | grep -i bluetooth" reports the following:
  ```
  [   14.445902] Bluetooth: Core ver 2.22
  [   14.445918] Bluetooth: HCI device and connection manager initialized
  [   14.445921] Bluetooth: HCI socket layer initialized
  [   14.445923] Bluetooth: L2CAP socket layer initialized
  [   14.445929] Bluetooth: SCO socket layer initialized
  [   14.494345] Bluetooth: hci0: Bootloader revision 0.0 build 2 week 52 2014
  [   14.499050] Bluetooth: hci0: Device revision is 5
  [   14.499052] Bluetooth: hci0: Secure boot is enabled
  [   14.499053] Bluetooth: hci0: OTP lock is enabled
  [   14.499053] Bluetooth: hci0: API lock is enabled
  [   14.499054] Bluetooth: hci0: Debug lock is disabled
  [   14.499055] Bluetooth: hci0: Minimum firmware build 1 week 10 2014
  [   14.503899] Bluetooth: hci0: Found device firmware: intel/ibt-11-5.sfi
  [   14.558347] Bluetooth: hci0: Failed to send firmware data (-38)
  [   15.497805] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
  [   15.497806] Bluetooth: BNEP filters: protocol multicast
  [   15.497810] Bluetooth: BNEP socket layer initialized
  ```

  "lsb_release -rd" reports the following:
  ```
  Description:  Ubuntu 19.04
  Release:  19.04
  ```
  "cat /proc/version_signature" reports the following:
  ```
  Ubuntu 5.0.0-16.17-generic 5.0.8
  ```

  "apt-cache policy linux-firmware" reports the following:
  ```
  linux-firmware:
Installed: 1.178.1
Candidate: 1.178.1
Version table:
   *** 1.178.1 500
  500 http://gb.archive.ubuntu.com/ubuntu disco-updates/main amd64 
Packages
  500 http://gb.archive.ubuntu.com/ubuntu disco-updates/main i386 
Packages
  500 http://security.ubuntu.com/ubuntu disco-security/main amd64 
Packages
  500 http://security.ubuntu.com/ubuntu disco-security/main i386 
Packages
  100 /var/lib/dpkg/status
   1.178 500
  500 http://gb.archive.ubuntu.com/ubuntu disco/main amd64 Packages
  500 http://gb.archive.ubuntu.com/ubuntu disco/main i386 Packages
  ```

  ProblemType: Bug
  DistroRelease: Ubuntu 19.04
  Package: linux-image-5.0.0-16-generic 5.0.0-16.17
  ProcVersionSignature: Ubuntu 5.0.0-16.17-generic 5.0.8
  Uname: Linux 5.0.0-16-generic x86_64
  ApportVersion: 2.20.10-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 2314 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Jun 16 12:31:07 2019
  InstallationDate: Installed on 2019-06-02 (13 days ago)
  InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 1c7a:0603 LighTuning Technology Inc. 
   Bus 001 Device 003: ID 5986:066d Acer, Inc 
   Bus 001 Device 002: ID 8087:0a2b Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: PC Specialist Limited N15_17RD
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.0.0-16-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
  RelatedPackageVersions:
   linux-restricted-modules-5.0.0-16-generic N/A
   linux-backports-modules-5.0.0-16-generic  N/A
   linux-firmware1.178.1
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/25/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.05.11
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: N15_17RD
  dmi.board.vendor: CLEVO
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1.05.11:bd12/25/2015:svnPCSpecialistLimited:pnN15_17RD:pvrNotApplicable:rvnCLEVO:rnN15_17RD:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A:
  dmi.product.family: Not Applicable
  dmi.product.name: N15_17RD
  dmi.product.sku: Not Applicable
  dmi.product.version: Not Applicable
  dmi.sys.vendor: 

[Desktop-packages] [Bug 1832988] Re: Intel 8260 Bluetooth not working

2020-02-13 Thread Kai-Heng Feng
** Changed in: linux (Ubuntu)
   Status: Confirmed => Fix Released

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1832988

Title:
  Intel 8260 Bluetooth not working

Status in gnome-bluetooth package in Ubuntu:
  Invalid
Status in gnome-shell package in Ubuntu:
  Invalid
Status in linux package in Ubuntu:
  Fix Released

Bug description:
  Expected behaviour:
  I can enable bluetooth in the system settings, and pair with my other devices.

  Actual behaviour:
  Always displays as 'off' in the settings dialog, and won't turn on. 

  Bluetooth worked on the same machine with previous Ubuntu releases
  (18.10) & no hardware changes.

  "dmesg | grep -i bluetooth" reports the following:
  ```
  [   14.445902] Bluetooth: Core ver 2.22
  [   14.445918] Bluetooth: HCI device and connection manager initialized
  [   14.445921] Bluetooth: HCI socket layer initialized
  [   14.445923] Bluetooth: L2CAP socket layer initialized
  [   14.445929] Bluetooth: SCO socket layer initialized
  [   14.494345] Bluetooth: hci0: Bootloader revision 0.0 build 2 week 52 2014
  [   14.499050] Bluetooth: hci0: Device revision is 5
  [   14.499052] Bluetooth: hci0: Secure boot is enabled
  [   14.499053] Bluetooth: hci0: OTP lock is enabled
  [   14.499053] Bluetooth: hci0: API lock is enabled
  [   14.499054] Bluetooth: hci0: Debug lock is disabled
  [   14.499055] Bluetooth: hci0: Minimum firmware build 1 week 10 2014
  [   14.503899] Bluetooth: hci0: Found device firmware: intel/ibt-11-5.sfi
  [   14.558347] Bluetooth: hci0: Failed to send firmware data (-38)
  [   15.497805] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
  [   15.497806] Bluetooth: BNEP filters: protocol multicast
  [   15.497810] Bluetooth: BNEP socket layer initialized
  ```

  "lsb_release -rd" reports the following:
  ```
  Description:  Ubuntu 19.04
  Release:  19.04
  ```
  "cat /proc/version_signature" reports the following:
  ```
  Ubuntu 5.0.0-16.17-generic 5.0.8
  ```

  "apt-cache policy linux-firmware" reports the following:
  ```
  linux-firmware:
Installed: 1.178.1
Candidate: 1.178.1
Version table:
   *** 1.178.1 500
  500 http://gb.archive.ubuntu.com/ubuntu disco-updates/main amd64 
Packages
  500 http://gb.archive.ubuntu.com/ubuntu disco-updates/main i386 
Packages
  500 http://security.ubuntu.com/ubuntu disco-security/main amd64 
Packages
  500 http://security.ubuntu.com/ubuntu disco-security/main i386 
Packages
  100 /var/lib/dpkg/status
   1.178 500
  500 http://gb.archive.ubuntu.com/ubuntu disco/main amd64 Packages
  500 http://gb.archive.ubuntu.com/ubuntu disco/main i386 Packages
  ```

  ProblemType: Bug
  DistroRelease: Ubuntu 19.04
  Package: linux-image-5.0.0-16-generic 5.0.0-16.17
  ProcVersionSignature: Ubuntu 5.0.0-16.17-generic 5.0.8
  Uname: Linux 5.0.0-16-generic x86_64
  ApportVersion: 2.20.10-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 2314 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Jun 16 12:31:07 2019
  InstallationDate: Installed on 2019-06-02 (13 days ago)
  InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 1c7a:0603 LighTuning Technology Inc. 
   Bus 001 Device 003: ID 5986:066d Acer, Inc 
   Bus 001 Device 002: ID 8087:0a2b Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: PC Specialist Limited N15_17RD
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.0.0-16-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
  RelatedPackageVersions:
   linux-restricted-modules-5.0.0-16-generic N/A
   linux-backports-modules-5.0.0-16-generic  N/A
   linux-firmware1.178.1
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/25/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.05.11
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: N15_17RD
  dmi.board.vendor: CLEVO
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1.05.11:bd12/25/2015:svnPCSpecialistLimited:pnN15_17RD:pvrNotApplicable:rvnCLEVO:rnN15_17RD:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A:
  dmi.product.family: Not Applicable
  dmi.product.name: N15_17RD
  dmi.product.sku: Not Applicable
  dmi.product.version: Not Applicable
  dmi.sys.vendor: PC Specialist Limited

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-bluetooth/+bug/1832988/+subscriptions

-- 
Mailing list: 

[Desktop-packages] [Bug 1832988] Re: Intel 8260 Bluetooth not working

2019-09-06 Thread MAshby
Hi, sorry for the very late response. 
This now appears to be working with the stock kernel. I'll post version details 
later

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1832988

Title:
  Intel 8260 Bluetooth not working

Status in gnome-bluetooth package in Ubuntu:
  Invalid
Status in gnome-shell package in Ubuntu:
  Invalid
Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Expected behaviour:
  I can enable bluetooth in the system settings, and pair with my other devices.

  Actual behaviour:
  Always displays as 'off' in the settings dialog, and won't turn on. 

  Bluetooth worked on the same machine with previous Ubuntu releases
  (18.10) & no hardware changes.

  "dmesg | grep -i bluetooth" reports the following:
  ```
  [   14.445902] Bluetooth: Core ver 2.22
  [   14.445918] Bluetooth: HCI device and connection manager initialized
  [   14.445921] Bluetooth: HCI socket layer initialized
  [   14.445923] Bluetooth: L2CAP socket layer initialized
  [   14.445929] Bluetooth: SCO socket layer initialized
  [   14.494345] Bluetooth: hci0: Bootloader revision 0.0 build 2 week 52 2014
  [   14.499050] Bluetooth: hci0: Device revision is 5
  [   14.499052] Bluetooth: hci0: Secure boot is enabled
  [   14.499053] Bluetooth: hci0: OTP lock is enabled
  [   14.499053] Bluetooth: hci0: API lock is enabled
  [   14.499054] Bluetooth: hci0: Debug lock is disabled
  [   14.499055] Bluetooth: hci0: Minimum firmware build 1 week 10 2014
  [   14.503899] Bluetooth: hci0: Found device firmware: intel/ibt-11-5.sfi
  [   14.558347] Bluetooth: hci0: Failed to send firmware data (-38)
  [   15.497805] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
  [   15.497806] Bluetooth: BNEP filters: protocol multicast
  [   15.497810] Bluetooth: BNEP socket layer initialized
  ```

  "lsb_release -rd" reports the following:
  ```
  Description:  Ubuntu 19.04
  Release:  19.04
  ```
  "cat /proc/version_signature" reports the following:
  ```
  Ubuntu 5.0.0-16.17-generic 5.0.8
  ```

  "apt-cache policy linux-firmware" reports the following:
  ```
  linux-firmware:
Installed: 1.178.1
Candidate: 1.178.1
Version table:
   *** 1.178.1 500
  500 http://gb.archive.ubuntu.com/ubuntu disco-updates/main amd64 
Packages
  500 http://gb.archive.ubuntu.com/ubuntu disco-updates/main i386 
Packages
  500 http://security.ubuntu.com/ubuntu disco-security/main amd64 
Packages
  500 http://security.ubuntu.com/ubuntu disco-security/main i386 
Packages
  100 /var/lib/dpkg/status
   1.178 500
  500 http://gb.archive.ubuntu.com/ubuntu disco/main amd64 Packages
  500 http://gb.archive.ubuntu.com/ubuntu disco/main i386 Packages
  ```

  ProblemType: Bug
  DistroRelease: Ubuntu 19.04
  Package: linux-image-5.0.0-16-generic 5.0.0-16.17
  ProcVersionSignature: Ubuntu 5.0.0-16.17-generic 5.0.8
  Uname: Linux 5.0.0-16-generic x86_64
  ApportVersion: 2.20.10-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 2314 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Jun 16 12:31:07 2019
  InstallationDate: Installed on 2019-06-02 (13 days ago)
  InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 1c7a:0603 LighTuning Technology Inc. 
   Bus 001 Device 003: ID 5986:066d Acer, Inc 
   Bus 001 Device 002: ID 8087:0a2b Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: PC Specialist Limited N15_17RD
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.0.0-16-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
  RelatedPackageVersions:
   linux-restricted-modules-5.0.0-16-generic N/A
   linux-backports-modules-5.0.0-16-generic  N/A
   linux-firmware1.178.1
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/25/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.05.11
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: N15_17RD
  dmi.board.vendor: CLEVO
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1.05.11:bd12/25/2015:svnPCSpecialistLimited:pnN15_17RD:pvrNotApplicable:rvnCLEVO:rnN15_17RD:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A:
  dmi.product.family: Not Applicable
  dmi.product.name: N15_17RD
  dmi.product.sku: Not Applicable
  dmi.product.version: Not Applicable
  dmi.sys.vendor: PC Specialist Limited

To manage notifications about this bug go to:

[Desktop-packages] [Bug 1832988] Re: Intel 8260 Bluetooth not working

2019-07-28 Thread Kai-Heng Feng
Can you please boot Ubuntu with default kernel, and with kernel
parameter `usbcore.dyndbg=+p`, reproduce the issue, and attach dmesg?

Thanks.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1832988

Title:
  Intel 8260 Bluetooth not working

Status in gnome-bluetooth package in Ubuntu:
  Invalid
Status in gnome-shell package in Ubuntu:
  Invalid
Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Expected behaviour:
  I can enable bluetooth in the system settings, and pair with my other devices.

  Actual behaviour:
  Always displays as 'off' in the settings dialog, and won't turn on. 

  Bluetooth worked on the same machine with previous Ubuntu releases
  (18.10) & no hardware changes.

  "dmesg | grep -i bluetooth" reports the following:
  ```
  [   14.445902] Bluetooth: Core ver 2.22
  [   14.445918] Bluetooth: HCI device and connection manager initialized
  [   14.445921] Bluetooth: HCI socket layer initialized
  [   14.445923] Bluetooth: L2CAP socket layer initialized
  [   14.445929] Bluetooth: SCO socket layer initialized
  [   14.494345] Bluetooth: hci0: Bootloader revision 0.0 build 2 week 52 2014
  [   14.499050] Bluetooth: hci0: Device revision is 5
  [   14.499052] Bluetooth: hci0: Secure boot is enabled
  [   14.499053] Bluetooth: hci0: OTP lock is enabled
  [   14.499053] Bluetooth: hci0: API lock is enabled
  [   14.499054] Bluetooth: hci0: Debug lock is disabled
  [   14.499055] Bluetooth: hci0: Minimum firmware build 1 week 10 2014
  [   14.503899] Bluetooth: hci0: Found device firmware: intel/ibt-11-5.sfi
  [   14.558347] Bluetooth: hci0: Failed to send firmware data (-38)
  [   15.497805] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
  [   15.497806] Bluetooth: BNEP filters: protocol multicast
  [   15.497810] Bluetooth: BNEP socket layer initialized
  ```

  "lsb_release -rd" reports the following:
  ```
  Description:  Ubuntu 19.04
  Release:  19.04
  ```
  "cat /proc/version_signature" reports the following:
  ```
  Ubuntu 5.0.0-16.17-generic 5.0.8
  ```

  "apt-cache policy linux-firmware" reports the following:
  ```
  linux-firmware:
Installed: 1.178.1
Candidate: 1.178.1
Version table:
   *** 1.178.1 500
  500 http://gb.archive.ubuntu.com/ubuntu disco-updates/main amd64 
Packages
  500 http://gb.archive.ubuntu.com/ubuntu disco-updates/main i386 
Packages
  500 http://security.ubuntu.com/ubuntu disco-security/main amd64 
Packages
  500 http://security.ubuntu.com/ubuntu disco-security/main i386 
Packages
  100 /var/lib/dpkg/status
   1.178 500
  500 http://gb.archive.ubuntu.com/ubuntu disco/main amd64 Packages
  500 http://gb.archive.ubuntu.com/ubuntu disco/main i386 Packages
  ```

  ProblemType: Bug
  DistroRelease: Ubuntu 19.04
  Package: linux-image-5.0.0-16-generic 5.0.0-16.17
  ProcVersionSignature: Ubuntu 5.0.0-16.17-generic 5.0.8
  Uname: Linux 5.0.0-16-generic x86_64
  ApportVersion: 2.20.10-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 2314 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Jun 16 12:31:07 2019
  InstallationDate: Installed on 2019-06-02 (13 days ago)
  InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 1c7a:0603 LighTuning Technology Inc. 
   Bus 001 Device 003: ID 5986:066d Acer, Inc 
   Bus 001 Device 002: ID 8087:0a2b Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: PC Specialist Limited N15_17RD
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.0.0-16-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
  RelatedPackageVersions:
   linux-restricted-modules-5.0.0-16-generic N/A
   linux-backports-modules-5.0.0-16-generic  N/A
   linux-firmware1.178.1
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/25/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.05.11
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: N15_17RD
  dmi.board.vendor: CLEVO
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1.05.11:bd12/25/2015:svnPCSpecialistLimited:pnN15_17RD:pvrNotApplicable:rvnCLEVO:rnN15_17RD:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A:
  dmi.product.family: Not Applicable
  dmi.product.name: N15_17RD
  dmi.product.sku: Not Applicable
  dmi.product.version: Not Applicable
  dmi.sys.vendor: PC Specialist Limited

To manage notifications about this bug go to:

[Desktop-packages] [Bug 1832988] Re: Intel 8260 Bluetooth not working

2019-07-17 Thread Kai-Heng Feng
https://lkml.org/lkml/2019/7/17/116

** Changed in: linux (Ubuntu)
 Assignee: Kai-Heng Feng (kaihengfeng) => (unassigned)

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1832988

Title:
  Intel 8260 Bluetooth not working

Status in gnome-bluetooth package in Ubuntu:
  Invalid
Status in gnome-shell package in Ubuntu:
  Invalid
Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Expected behaviour:
  I can enable bluetooth in the system settings, and pair with my other devices.

  Actual behaviour:
  Always displays as 'off' in the settings dialog, and won't turn on. 

  Bluetooth worked on the same machine with previous Ubuntu releases
  (18.10) & no hardware changes.

  "dmesg | grep -i bluetooth" reports the following:
  ```
  [   14.445902] Bluetooth: Core ver 2.22
  [   14.445918] Bluetooth: HCI device and connection manager initialized
  [   14.445921] Bluetooth: HCI socket layer initialized
  [   14.445923] Bluetooth: L2CAP socket layer initialized
  [   14.445929] Bluetooth: SCO socket layer initialized
  [   14.494345] Bluetooth: hci0: Bootloader revision 0.0 build 2 week 52 2014
  [   14.499050] Bluetooth: hci0: Device revision is 5
  [   14.499052] Bluetooth: hci0: Secure boot is enabled
  [   14.499053] Bluetooth: hci0: OTP lock is enabled
  [   14.499053] Bluetooth: hci0: API lock is enabled
  [   14.499054] Bluetooth: hci0: Debug lock is disabled
  [   14.499055] Bluetooth: hci0: Minimum firmware build 1 week 10 2014
  [   14.503899] Bluetooth: hci0: Found device firmware: intel/ibt-11-5.sfi
  [   14.558347] Bluetooth: hci0: Failed to send firmware data (-38)
  [   15.497805] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
  [   15.497806] Bluetooth: BNEP filters: protocol multicast
  [   15.497810] Bluetooth: BNEP socket layer initialized
  ```

  "lsb_release -rd" reports the following:
  ```
  Description:  Ubuntu 19.04
  Release:  19.04
  ```
  "cat /proc/version_signature" reports the following:
  ```
  Ubuntu 5.0.0-16.17-generic 5.0.8
  ```

  "apt-cache policy linux-firmware" reports the following:
  ```
  linux-firmware:
Installed: 1.178.1
Candidate: 1.178.1
Version table:
   *** 1.178.1 500
  500 http://gb.archive.ubuntu.com/ubuntu disco-updates/main amd64 
Packages
  500 http://gb.archive.ubuntu.com/ubuntu disco-updates/main i386 
Packages
  500 http://security.ubuntu.com/ubuntu disco-security/main amd64 
Packages
  500 http://security.ubuntu.com/ubuntu disco-security/main i386 
Packages
  100 /var/lib/dpkg/status
   1.178 500
  500 http://gb.archive.ubuntu.com/ubuntu disco/main amd64 Packages
  500 http://gb.archive.ubuntu.com/ubuntu disco/main i386 Packages
  ```

  ProblemType: Bug
  DistroRelease: Ubuntu 19.04
  Package: linux-image-5.0.0-16-generic 5.0.0-16.17
  ProcVersionSignature: Ubuntu 5.0.0-16.17-generic 5.0.8
  Uname: Linux 5.0.0-16-generic x86_64
  ApportVersion: 2.20.10-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 2314 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Jun 16 12:31:07 2019
  InstallationDate: Installed on 2019-06-02 (13 days ago)
  InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 1c7a:0603 LighTuning Technology Inc. 
   Bus 001 Device 003: ID 5986:066d Acer, Inc 
   Bus 001 Device 002: ID 8087:0a2b Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: PC Specialist Limited N15_17RD
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.0.0-16-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
  RelatedPackageVersions:
   linux-restricted-modules-5.0.0-16-generic N/A
   linux-backports-modules-5.0.0-16-generic  N/A
   linux-firmware1.178.1
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/25/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.05.11
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: N15_17RD
  dmi.board.vendor: CLEVO
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1.05.11:bd12/25/2015:svnPCSpecialistLimited:pnN15_17RD:pvrNotApplicable:rvnCLEVO:rnN15_17RD:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A:
  dmi.product.family: Not Applicable
  dmi.product.name: N15_17RD
  dmi.product.sku: Not Applicable
  dmi.product.version: Not Applicable
  dmi.sys.vendor: PC Specialist Limited

To manage notifications about this bug go to:

[Desktop-packages] [Bug 1832988] Re: Intel 8260 Bluetooth not working

2019-07-14 Thread MAshby
I re-installed the default kernel using the following command:
$ sudo apt install --reinstall linux-image-5.0.0-20-generic
then installed the latest linux-firmware as directed above,
and now bluetooth is broken again, same as before. I guess this means that your 
fix is required Kai-Heng. 

Thanks for the assistance

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1832988

Title:
  Intel 8260 Bluetooth not working

Status in gnome-bluetooth package in Ubuntu:
  Invalid
Status in gnome-shell package in Ubuntu:
  Invalid
Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Expected behaviour:
  I can enable bluetooth in the system settings, and pair with my other devices.

  Actual behaviour:
  Always displays as 'off' in the settings dialog, and won't turn on. 

  Bluetooth worked on the same machine with previous Ubuntu releases
  (18.10) & no hardware changes.

  "dmesg | grep -i bluetooth" reports the following:
  ```
  [   14.445902] Bluetooth: Core ver 2.22
  [   14.445918] Bluetooth: HCI device and connection manager initialized
  [   14.445921] Bluetooth: HCI socket layer initialized
  [   14.445923] Bluetooth: L2CAP socket layer initialized
  [   14.445929] Bluetooth: SCO socket layer initialized
  [   14.494345] Bluetooth: hci0: Bootloader revision 0.0 build 2 week 52 2014
  [   14.499050] Bluetooth: hci0: Device revision is 5
  [   14.499052] Bluetooth: hci0: Secure boot is enabled
  [   14.499053] Bluetooth: hci0: OTP lock is enabled
  [   14.499053] Bluetooth: hci0: API lock is enabled
  [   14.499054] Bluetooth: hci0: Debug lock is disabled
  [   14.499055] Bluetooth: hci0: Minimum firmware build 1 week 10 2014
  [   14.503899] Bluetooth: hci0: Found device firmware: intel/ibt-11-5.sfi
  [   14.558347] Bluetooth: hci0: Failed to send firmware data (-38)
  [   15.497805] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
  [   15.497806] Bluetooth: BNEP filters: protocol multicast
  [   15.497810] Bluetooth: BNEP socket layer initialized
  ```

  "lsb_release -rd" reports the following:
  ```
  Description:  Ubuntu 19.04
  Release:  19.04
  ```
  "cat /proc/version_signature" reports the following:
  ```
  Ubuntu 5.0.0-16.17-generic 5.0.8
  ```

  "apt-cache policy linux-firmware" reports the following:
  ```
  linux-firmware:
Installed: 1.178.1
Candidate: 1.178.1
Version table:
   *** 1.178.1 500
  500 http://gb.archive.ubuntu.com/ubuntu disco-updates/main amd64 
Packages
  500 http://gb.archive.ubuntu.com/ubuntu disco-updates/main i386 
Packages
  500 http://security.ubuntu.com/ubuntu disco-security/main amd64 
Packages
  500 http://security.ubuntu.com/ubuntu disco-security/main i386 
Packages
  100 /var/lib/dpkg/status
   1.178 500
  500 http://gb.archive.ubuntu.com/ubuntu disco/main amd64 Packages
  500 http://gb.archive.ubuntu.com/ubuntu disco/main i386 Packages
  ```

  ProblemType: Bug
  DistroRelease: Ubuntu 19.04
  Package: linux-image-5.0.0-16-generic 5.0.0-16.17
  ProcVersionSignature: Ubuntu 5.0.0-16.17-generic 5.0.8
  Uname: Linux 5.0.0-16-generic x86_64
  ApportVersion: 2.20.10-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 2314 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Jun 16 12:31:07 2019
  InstallationDate: Installed on 2019-06-02 (13 days ago)
  InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 1c7a:0603 LighTuning Technology Inc. 
   Bus 001 Device 003: ID 5986:066d Acer, Inc 
   Bus 001 Device 002: ID 8087:0a2b Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: PC Specialist Limited N15_17RD
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.0.0-16-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
  RelatedPackageVersions:
   linux-restricted-modules-5.0.0-16-generic N/A
   linux-backports-modules-5.0.0-16-generic  N/A
   linux-firmware1.178.1
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/25/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.05.11
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: N15_17RD
  dmi.board.vendor: CLEVO
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1.05.11:bd12/25/2015:svnPCSpecialistLimited:pnN15_17RD:pvrNotApplicable:rvnCLEVO:rnN15_17RD:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A:
  dmi.product.family: Not Applicable
  dmi.product.name: N15_17RD
  dmi.product.sku: Not Applicable
  

[Desktop-packages] [Bug 1832988] Re: Intel 8260 Bluetooth not working

2019-07-14 Thread Kai-Heng Feng
The custom kernel has a fix for this particular issue. Please use the
default kernel to test latest firmware.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1832988

Title:
  Intel 8260 Bluetooth not working

Status in gnome-bluetooth package in Ubuntu:
  Invalid
Status in gnome-shell package in Ubuntu:
  Invalid
Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Expected behaviour:
  I can enable bluetooth in the system settings, and pair with my other devices.

  Actual behaviour:
  Always displays as 'off' in the settings dialog, and won't turn on. 

  Bluetooth worked on the same machine with previous Ubuntu releases
  (18.10) & no hardware changes.

  "dmesg | grep -i bluetooth" reports the following:
  ```
  [   14.445902] Bluetooth: Core ver 2.22
  [   14.445918] Bluetooth: HCI device and connection manager initialized
  [   14.445921] Bluetooth: HCI socket layer initialized
  [   14.445923] Bluetooth: L2CAP socket layer initialized
  [   14.445929] Bluetooth: SCO socket layer initialized
  [   14.494345] Bluetooth: hci0: Bootloader revision 0.0 build 2 week 52 2014
  [   14.499050] Bluetooth: hci0: Device revision is 5
  [   14.499052] Bluetooth: hci0: Secure boot is enabled
  [   14.499053] Bluetooth: hci0: OTP lock is enabled
  [   14.499053] Bluetooth: hci0: API lock is enabled
  [   14.499054] Bluetooth: hci0: Debug lock is disabled
  [   14.499055] Bluetooth: hci0: Minimum firmware build 1 week 10 2014
  [   14.503899] Bluetooth: hci0: Found device firmware: intel/ibt-11-5.sfi
  [   14.558347] Bluetooth: hci0: Failed to send firmware data (-38)
  [   15.497805] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
  [   15.497806] Bluetooth: BNEP filters: protocol multicast
  [   15.497810] Bluetooth: BNEP socket layer initialized
  ```

  "lsb_release -rd" reports the following:
  ```
  Description:  Ubuntu 19.04
  Release:  19.04
  ```
  "cat /proc/version_signature" reports the following:
  ```
  Ubuntu 5.0.0-16.17-generic 5.0.8
  ```

  "apt-cache policy linux-firmware" reports the following:
  ```
  linux-firmware:
Installed: 1.178.1
Candidate: 1.178.1
Version table:
   *** 1.178.1 500
  500 http://gb.archive.ubuntu.com/ubuntu disco-updates/main amd64 
Packages
  500 http://gb.archive.ubuntu.com/ubuntu disco-updates/main i386 
Packages
  500 http://security.ubuntu.com/ubuntu disco-security/main amd64 
Packages
  500 http://security.ubuntu.com/ubuntu disco-security/main i386 
Packages
  100 /var/lib/dpkg/status
   1.178 500
  500 http://gb.archive.ubuntu.com/ubuntu disco/main amd64 Packages
  500 http://gb.archive.ubuntu.com/ubuntu disco/main i386 Packages
  ```

  ProblemType: Bug
  DistroRelease: Ubuntu 19.04
  Package: linux-image-5.0.0-16-generic 5.0.0-16.17
  ProcVersionSignature: Ubuntu 5.0.0-16.17-generic 5.0.8
  Uname: Linux 5.0.0-16-generic x86_64
  ApportVersion: 2.20.10-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 2314 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Jun 16 12:31:07 2019
  InstallationDate: Installed on 2019-06-02 (13 days ago)
  InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 1c7a:0603 LighTuning Technology Inc. 
   Bus 001 Device 003: ID 5986:066d Acer, Inc 
   Bus 001 Device 002: ID 8087:0a2b Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: PC Specialist Limited N15_17RD
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.0.0-16-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
  RelatedPackageVersions:
   linux-restricted-modules-5.0.0-16-generic N/A
   linux-backports-modules-5.0.0-16-generic  N/A
   linux-firmware1.178.1
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/25/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.05.11
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: N15_17RD
  dmi.board.vendor: CLEVO
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1.05.11:bd12/25/2015:svnPCSpecialistLimited:pnN15_17RD:pvrNotApplicable:rvnCLEVO:rnN15_17RD:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A:
  dmi.product.family: Not Applicable
  dmi.product.name: N15_17RD
  dmi.product.sku: Not Applicable
  dmi.product.version: Not Applicable
  dmi.sys.vendor: PC Specialist Limited

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-bluetooth/+bug/1832988/+subscriptions

-- 

[Desktop-packages] [Bug 1832988] Re: Intel 8260 Bluetooth not working

2019-07-14 Thread MAshby
Thanks Kai-Heng, 
I installed the latest firmware as you described and bluetooth works. 
Please note I didn't uninstall the custom kernel from before. I don't know if 
this matters.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1832988

Title:
  Intel 8260 Bluetooth not working

Status in gnome-bluetooth package in Ubuntu:
  Invalid
Status in gnome-shell package in Ubuntu:
  Invalid
Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Expected behaviour:
  I can enable bluetooth in the system settings, and pair with my other devices.

  Actual behaviour:
  Always displays as 'off' in the settings dialog, and won't turn on. 

  Bluetooth worked on the same machine with previous Ubuntu releases
  (18.10) & no hardware changes.

  "dmesg | grep -i bluetooth" reports the following:
  ```
  [   14.445902] Bluetooth: Core ver 2.22
  [   14.445918] Bluetooth: HCI device and connection manager initialized
  [   14.445921] Bluetooth: HCI socket layer initialized
  [   14.445923] Bluetooth: L2CAP socket layer initialized
  [   14.445929] Bluetooth: SCO socket layer initialized
  [   14.494345] Bluetooth: hci0: Bootloader revision 0.0 build 2 week 52 2014
  [   14.499050] Bluetooth: hci0: Device revision is 5
  [   14.499052] Bluetooth: hci0: Secure boot is enabled
  [   14.499053] Bluetooth: hci0: OTP lock is enabled
  [   14.499053] Bluetooth: hci0: API lock is enabled
  [   14.499054] Bluetooth: hci0: Debug lock is disabled
  [   14.499055] Bluetooth: hci0: Minimum firmware build 1 week 10 2014
  [   14.503899] Bluetooth: hci0: Found device firmware: intel/ibt-11-5.sfi
  [   14.558347] Bluetooth: hci0: Failed to send firmware data (-38)
  [   15.497805] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
  [   15.497806] Bluetooth: BNEP filters: protocol multicast
  [   15.497810] Bluetooth: BNEP socket layer initialized
  ```

  "lsb_release -rd" reports the following:
  ```
  Description:  Ubuntu 19.04
  Release:  19.04
  ```
  "cat /proc/version_signature" reports the following:
  ```
  Ubuntu 5.0.0-16.17-generic 5.0.8
  ```

  "apt-cache policy linux-firmware" reports the following:
  ```
  linux-firmware:
Installed: 1.178.1
Candidate: 1.178.1
Version table:
   *** 1.178.1 500
  500 http://gb.archive.ubuntu.com/ubuntu disco-updates/main amd64 
Packages
  500 http://gb.archive.ubuntu.com/ubuntu disco-updates/main i386 
Packages
  500 http://security.ubuntu.com/ubuntu disco-security/main amd64 
Packages
  500 http://security.ubuntu.com/ubuntu disco-security/main i386 
Packages
  100 /var/lib/dpkg/status
   1.178 500
  500 http://gb.archive.ubuntu.com/ubuntu disco/main amd64 Packages
  500 http://gb.archive.ubuntu.com/ubuntu disco/main i386 Packages
  ```

  ProblemType: Bug
  DistroRelease: Ubuntu 19.04
  Package: linux-image-5.0.0-16-generic 5.0.0-16.17
  ProcVersionSignature: Ubuntu 5.0.0-16.17-generic 5.0.8
  Uname: Linux 5.0.0-16-generic x86_64
  ApportVersion: 2.20.10-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 2314 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Jun 16 12:31:07 2019
  InstallationDate: Installed on 2019-06-02 (13 days ago)
  InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 1c7a:0603 LighTuning Technology Inc. 
   Bus 001 Device 003: ID 5986:066d Acer, Inc 
   Bus 001 Device 002: ID 8087:0a2b Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: PC Specialist Limited N15_17RD
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.0.0-16-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
  RelatedPackageVersions:
   linux-restricted-modules-5.0.0-16-generic N/A
   linux-backports-modules-5.0.0-16-generic  N/A
   linux-firmware1.178.1
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/25/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.05.11
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: N15_17RD
  dmi.board.vendor: CLEVO
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1.05.11:bd12/25/2015:svnPCSpecialistLimited:pnN15_17RD:pvrNotApplicable:rvnCLEVO:rnN15_17RD:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A:
  dmi.product.family: Not Applicable
  dmi.product.name: N15_17RD
  dmi.product.sku: Not Applicable
  dmi.product.version: Not Applicable
  dmi.sys.vendor: PC Specialist Limited

To manage notifications about this bug go to:

[Desktop-packages] [Bug 1832988] Re: Intel 8260 Bluetooth not working

2019-07-11 Thread Kai-Heng Feng
$ git clone 
https://git.kernel.org/pub/scm/linux/kernel/git/firmware/linux-firmware.git/
$ sudo cp linux-firmware/iwlwifi-8000C-36.ucode /lib/firmware/ 
$ sudo reboot

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1832988

Title:
  Intel 8260 Bluetooth not working

Status in gnome-bluetooth package in Ubuntu:
  Invalid
Status in gnome-shell package in Ubuntu:
  Invalid
Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Expected behaviour:
  I can enable bluetooth in the system settings, and pair with my other devices.

  Actual behaviour:
  Always displays as 'off' in the settings dialog, and won't turn on. 

  Bluetooth worked on the same machine with previous Ubuntu releases
  (18.10) & no hardware changes.

  "dmesg | grep -i bluetooth" reports the following:
  ```
  [   14.445902] Bluetooth: Core ver 2.22
  [   14.445918] Bluetooth: HCI device and connection manager initialized
  [   14.445921] Bluetooth: HCI socket layer initialized
  [   14.445923] Bluetooth: L2CAP socket layer initialized
  [   14.445929] Bluetooth: SCO socket layer initialized
  [   14.494345] Bluetooth: hci0: Bootloader revision 0.0 build 2 week 52 2014
  [   14.499050] Bluetooth: hci0: Device revision is 5
  [   14.499052] Bluetooth: hci0: Secure boot is enabled
  [   14.499053] Bluetooth: hci0: OTP lock is enabled
  [   14.499053] Bluetooth: hci0: API lock is enabled
  [   14.499054] Bluetooth: hci0: Debug lock is disabled
  [   14.499055] Bluetooth: hci0: Minimum firmware build 1 week 10 2014
  [   14.503899] Bluetooth: hci0: Found device firmware: intel/ibt-11-5.sfi
  [   14.558347] Bluetooth: hci0: Failed to send firmware data (-38)
  [   15.497805] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
  [   15.497806] Bluetooth: BNEP filters: protocol multicast
  [   15.497810] Bluetooth: BNEP socket layer initialized
  ```

  "lsb_release -rd" reports the following:
  ```
  Description:  Ubuntu 19.04
  Release:  19.04
  ```
  "cat /proc/version_signature" reports the following:
  ```
  Ubuntu 5.0.0-16.17-generic 5.0.8
  ```

  "apt-cache policy linux-firmware" reports the following:
  ```
  linux-firmware:
Installed: 1.178.1
Candidate: 1.178.1
Version table:
   *** 1.178.1 500
  500 http://gb.archive.ubuntu.com/ubuntu disco-updates/main amd64 
Packages
  500 http://gb.archive.ubuntu.com/ubuntu disco-updates/main i386 
Packages
  500 http://security.ubuntu.com/ubuntu disco-security/main amd64 
Packages
  500 http://security.ubuntu.com/ubuntu disco-security/main i386 
Packages
  100 /var/lib/dpkg/status
   1.178 500
  500 http://gb.archive.ubuntu.com/ubuntu disco/main amd64 Packages
  500 http://gb.archive.ubuntu.com/ubuntu disco/main i386 Packages
  ```

  ProblemType: Bug
  DistroRelease: Ubuntu 19.04
  Package: linux-image-5.0.0-16-generic 5.0.0-16.17
  ProcVersionSignature: Ubuntu 5.0.0-16.17-generic 5.0.8
  Uname: Linux 5.0.0-16-generic x86_64
  ApportVersion: 2.20.10-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 2314 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Jun 16 12:31:07 2019
  InstallationDate: Installed on 2019-06-02 (13 days ago)
  InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 1c7a:0603 LighTuning Technology Inc. 
   Bus 001 Device 003: ID 5986:066d Acer, Inc 
   Bus 001 Device 002: ID 8087:0a2b Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: PC Specialist Limited N15_17RD
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.0.0-16-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
  RelatedPackageVersions:
   linux-restricted-modules-5.0.0-16-generic N/A
   linux-backports-modules-5.0.0-16-generic  N/A
   linux-firmware1.178.1
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/25/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.05.11
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: N15_17RD
  dmi.board.vendor: CLEVO
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1.05.11:bd12/25/2015:svnPCSpecialistLimited:pnN15_17RD:pvrNotApplicable:rvnCLEVO:rnN15_17RD:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A:
  dmi.product.family: Not Applicable
  dmi.product.name: N15_17RD
  dmi.product.sku: Not Applicable
  dmi.product.version: Not Applicable
  dmi.sys.vendor: PC Specialist Limited

To manage notifications about this bug go to:

[Desktop-packages] [Bug 1832988] Re: Intel 8260 Bluetooth not working

2019-07-09 Thread MAshby
Hi Kai-Heng, 
I'd love to try that out, however there's no installation instructions I can 
see & google isn't being helpful.
Could you direct me to some install instructions?

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1832988

Title:
  Intel 8260 Bluetooth not working

Status in gnome-bluetooth package in Ubuntu:
  Invalid
Status in gnome-shell package in Ubuntu:
  Invalid
Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Expected behaviour:
  I can enable bluetooth in the system settings, and pair with my other devices.

  Actual behaviour:
  Always displays as 'off' in the settings dialog, and won't turn on. 

  Bluetooth worked on the same machine with previous Ubuntu releases
  (18.10) & no hardware changes.

  "dmesg | grep -i bluetooth" reports the following:
  ```
  [   14.445902] Bluetooth: Core ver 2.22
  [   14.445918] Bluetooth: HCI device and connection manager initialized
  [   14.445921] Bluetooth: HCI socket layer initialized
  [   14.445923] Bluetooth: L2CAP socket layer initialized
  [   14.445929] Bluetooth: SCO socket layer initialized
  [   14.494345] Bluetooth: hci0: Bootloader revision 0.0 build 2 week 52 2014
  [   14.499050] Bluetooth: hci0: Device revision is 5
  [   14.499052] Bluetooth: hci0: Secure boot is enabled
  [   14.499053] Bluetooth: hci0: OTP lock is enabled
  [   14.499053] Bluetooth: hci0: API lock is enabled
  [   14.499054] Bluetooth: hci0: Debug lock is disabled
  [   14.499055] Bluetooth: hci0: Minimum firmware build 1 week 10 2014
  [   14.503899] Bluetooth: hci0: Found device firmware: intel/ibt-11-5.sfi
  [   14.558347] Bluetooth: hci0: Failed to send firmware data (-38)
  [   15.497805] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
  [   15.497806] Bluetooth: BNEP filters: protocol multicast
  [   15.497810] Bluetooth: BNEP socket layer initialized
  ```

  "lsb_release -rd" reports the following:
  ```
  Description:  Ubuntu 19.04
  Release:  19.04
  ```
  "cat /proc/version_signature" reports the following:
  ```
  Ubuntu 5.0.0-16.17-generic 5.0.8
  ```

  "apt-cache policy linux-firmware" reports the following:
  ```
  linux-firmware:
Installed: 1.178.1
Candidate: 1.178.1
Version table:
   *** 1.178.1 500
  500 http://gb.archive.ubuntu.com/ubuntu disco-updates/main amd64 
Packages
  500 http://gb.archive.ubuntu.com/ubuntu disco-updates/main i386 
Packages
  500 http://security.ubuntu.com/ubuntu disco-security/main amd64 
Packages
  500 http://security.ubuntu.com/ubuntu disco-security/main i386 
Packages
  100 /var/lib/dpkg/status
   1.178 500
  500 http://gb.archive.ubuntu.com/ubuntu disco/main amd64 Packages
  500 http://gb.archive.ubuntu.com/ubuntu disco/main i386 Packages
  ```

  ProblemType: Bug
  DistroRelease: Ubuntu 19.04
  Package: linux-image-5.0.0-16-generic 5.0.0-16.17
  ProcVersionSignature: Ubuntu 5.0.0-16.17-generic 5.0.8
  Uname: Linux 5.0.0-16-generic x86_64
  ApportVersion: 2.20.10-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 2314 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Jun 16 12:31:07 2019
  InstallationDate: Installed on 2019-06-02 (13 days ago)
  InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 1c7a:0603 LighTuning Technology Inc. 
   Bus 001 Device 003: ID 5986:066d Acer, Inc 
   Bus 001 Device 002: ID 8087:0a2b Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: PC Specialist Limited N15_17RD
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.0.0-16-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
  RelatedPackageVersions:
   linux-restricted-modules-5.0.0-16-generic N/A
   linux-backports-modules-5.0.0-16-generic  N/A
   linux-firmware1.178.1
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/25/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.05.11
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: N15_17RD
  dmi.board.vendor: CLEVO
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1.05.11:bd12/25/2015:svnPCSpecialistLimited:pnN15_17RD:pvrNotApplicable:rvnCLEVO:rnN15_17RD:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A:
  dmi.product.family: Not Applicable
  dmi.product.name: N15_17RD
  dmi.product.sku: Not Applicable
  dmi.product.version: Not Applicable
  dmi.sys.vendor: PC Specialist Limited

To manage notifications about this bug go to:

[Desktop-packages] [Bug 1832988] Re: Intel 8260 Bluetooth not working

2019-07-09 Thread Kai-Heng Feng
Before sending my fix upstream, can you test latest linux-firmware?
https://git.kernel.org/pub/scm/linux/kernel/git/firmware/linux-firmware.git/

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1832988

Title:
  Intel 8260 Bluetooth not working

Status in gnome-bluetooth package in Ubuntu:
  Invalid
Status in gnome-shell package in Ubuntu:
  Invalid
Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Expected behaviour:
  I can enable bluetooth in the system settings, and pair with my other devices.

  Actual behaviour:
  Always displays as 'off' in the settings dialog, and won't turn on. 

  Bluetooth worked on the same machine with previous Ubuntu releases
  (18.10) & no hardware changes.

  "dmesg | grep -i bluetooth" reports the following:
  ```
  [   14.445902] Bluetooth: Core ver 2.22
  [   14.445918] Bluetooth: HCI device and connection manager initialized
  [   14.445921] Bluetooth: HCI socket layer initialized
  [   14.445923] Bluetooth: L2CAP socket layer initialized
  [   14.445929] Bluetooth: SCO socket layer initialized
  [   14.494345] Bluetooth: hci0: Bootloader revision 0.0 build 2 week 52 2014
  [   14.499050] Bluetooth: hci0: Device revision is 5
  [   14.499052] Bluetooth: hci0: Secure boot is enabled
  [   14.499053] Bluetooth: hci0: OTP lock is enabled
  [   14.499053] Bluetooth: hci0: API lock is enabled
  [   14.499054] Bluetooth: hci0: Debug lock is disabled
  [   14.499055] Bluetooth: hci0: Minimum firmware build 1 week 10 2014
  [   14.503899] Bluetooth: hci0: Found device firmware: intel/ibt-11-5.sfi
  [   14.558347] Bluetooth: hci0: Failed to send firmware data (-38)
  [   15.497805] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
  [   15.497806] Bluetooth: BNEP filters: protocol multicast
  [   15.497810] Bluetooth: BNEP socket layer initialized
  ```

  "lsb_release -rd" reports the following:
  ```
  Description:  Ubuntu 19.04
  Release:  19.04
  ```
  "cat /proc/version_signature" reports the following:
  ```
  Ubuntu 5.0.0-16.17-generic 5.0.8
  ```

  "apt-cache policy linux-firmware" reports the following:
  ```
  linux-firmware:
Installed: 1.178.1
Candidate: 1.178.1
Version table:
   *** 1.178.1 500
  500 http://gb.archive.ubuntu.com/ubuntu disco-updates/main amd64 
Packages
  500 http://gb.archive.ubuntu.com/ubuntu disco-updates/main i386 
Packages
  500 http://security.ubuntu.com/ubuntu disco-security/main amd64 
Packages
  500 http://security.ubuntu.com/ubuntu disco-security/main i386 
Packages
  100 /var/lib/dpkg/status
   1.178 500
  500 http://gb.archive.ubuntu.com/ubuntu disco/main amd64 Packages
  500 http://gb.archive.ubuntu.com/ubuntu disco/main i386 Packages
  ```

  ProblemType: Bug
  DistroRelease: Ubuntu 19.04
  Package: linux-image-5.0.0-16-generic 5.0.0-16.17
  ProcVersionSignature: Ubuntu 5.0.0-16.17-generic 5.0.8
  Uname: Linux 5.0.0-16-generic x86_64
  ApportVersion: 2.20.10-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 2314 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Jun 16 12:31:07 2019
  InstallationDate: Installed on 2019-06-02 (13 days ago)
  InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 1c7a:0603 LighTuning Technology Inc. 
   Bus 001 Device 003: ID 5986:066d Acer, Inc 
   Bus 001 Device 002: ID 8087:0a2b Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: PC Specialist Limited N15_17RD
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.0.0-16-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
  RelatedPackageVersions:
   linux-restricted-modules-5.0.0-16-generic N/A
   linux-backports-modules-5.0.0-16-generic  N/A
   linux-firmware1.178.1
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/25/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.05.11
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: N15_17RD
  dmi.board.vendor: CLEVO
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1.05.11:bd12/25/2015:svnPCSpecialistLimited:pnN15_17RD:pvrNotApplicable:rvnCLEVO:rnN15_17RD:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A:
  dmi.product.family: Not Applicable
  dmi.product.name: N15_17RD
  dmi.product.sku: Not Applicable
  dmi.product.version: Not Applicable
  dmi.sys.vendor: PC Specialist Limited

To manage notifications about this bug go to:

[Desktop-packages] [Bug 1832988] Re: Intel 8260 Bluetooth not working

2019-06-19 Thread Daniel van Vugt
** Changed in: linux (Ubuntu)
 Assignee: (unassigned) => Kai-Heng Feng (kaihengfeng)

** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

** Changed in: gnome-bluetooth (Ubuntu)
   Status: Incomplete => Invalid

** Changed in: gnome-shell (Ubuntu)
   Status: Incomplete => Invalid

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1832988

Title:
  Intel 8260 Bluetooth not working

Status in gnome-bluetooth package in Ubuntu:
  Invalid
Status in gnome-shell package in Ubuntu:
  Invalid
Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Expected behaviour:
  I can enable bluetooth in the system settings, and pair with my other devices.

  Actual behaviour:
  Always displays as 'off' in the settings dialog, and won't turn on. 

  Bluetooth worked on the same machine with previous Ubuntu releases
  (18.10) & no hardware changes.

  "dmesg | grep -i bluetooth" reports the following:
  ```
  [   14.445902] Bluetooth: Core ver 2.22
  [   14.445918] Bluetooth: HCI device and connection manager initialized
  [   14.445921] Bluetooth: HCI socket layer initialized
  [   14.445923] Bluetooth: L2CAP socket layer initialized
  [   14.445929] Bluetooth: SCO socket layer initialized
  [   14.494345] Bluetooth: hci0: Bootloader revision 0.0 build 2 week 52 2014
  [   14.499050] Bluetooth: hci0: Device revision is 5
  [   14.499052] Bluetooth: hci0: Secure boot is enabled
  [   14.499053] Bluetooth: hci0: OTP lock is enabled
  [   14.499053] Bluetooth: hci0: API lock is enabled
  [   14.499054] Bluetooth: hci0: Debug lock is disabled
  [   14.499055] Bluetooth: hci0: Minimum firmware build 1 week 10 2014
  [   14.503899] Bluetooth: hci0: Found device firmware: intel/ibt-11-5.sfi
  [   14.558347] Bluetooth: hci0: Failed to send firmware data (-38)
  [   15.497805] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
  [   15.497806] Bluetooth: BNEP filters: protocol multicast
  [   15.497810] Bluetooth: BNEP socket layer initialized
  ```

  "lsb_release -rd" reports the following:
  ```
  Description:  Ubuntu 19.04
  Release:  19.04
  ```
  "cat /proc/version_signature" reports the following:
  ```
  Ubuntu 5.0.0-16.17-generic 5.0.8
  ```

  "apt-cache policy linux-firmware" reports the following:
  ```
  linux-firmware:
Installed: 1.178.1
Candidate: 1.178.1
Version table:
   *** 1.178.1 500
  500 http://gb.archive.ubuntu.com/ubuntu disco-updates/main amd64 
Packages
  500 http://gb.archive.ubuntu.com/ubuntu disco-updates/main i386 
Packages
  500 http://security.ubuntu.com/ubuntu disco-security/main amd64 
Packages
  500 http://security.ubuntu.com/ubuntu disco-security/main i386 
Packages
  100 /var/lib/dpkg/status
   1.178 500
  500 http://gb.archive.ubuntu.com/ubuntu disco/main amd64 Packages
  500 http://gb.archive.ubuntu.com/ubuntu disco/main i386 Packages
  ```

  ProblemType: Bug
  DistroRelease: Ubuntu 19.04
  Package: linux-image-5.0.0-16-generic 5.0.0-16.17
  ProcVersionSignature: Ubuntu 5.0.0-16.17-generic 5.0.8
  Uname: Linux 5.0.0-16-generic x86_64
  ApportVersion: 2.20.10-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 2314 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Jun 16 12:31:07 2019
  InstallationDate: Installed on 2019-06-02 (13 days ago)
  InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 1c7a:0603 LighTuning Technology Inc. 
   Bus 001 Device 003: ID 5986:066d Acer, Inc 
   Bus 001 Device 002: ID 8087:0a2b Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: PC Specialist Limited N15_17RD
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.0.0-16-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
  RelatedPackageVersions:
   linux-restricted-modules-5.0.0-16-generic N/A
   linux-backports-modules-5.0.0-16-generic  N/A
   linux-firmware1.178.1
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/25/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.05.11
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: N15_17RD
  dmi.board.vendor: CLEVO
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1.05.11:bd12/25/2015:svnPCSpecialistLimited:pnN15_17RD:pvrNotApplicable:rvnCLEVO:rnN15_17RD:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A:
  dmi.product.family: Not Applicable
  dmi.product.name: N15_17RD
  dmi.product.sku: Not Applicable
  

[Desktop-packages] [Bug 1832988] Re: Intel 8260 Bluetooth not working

2019-06-19 Thread MAshby
Kai-Heng: thanks for the suggestion, bluetooth now switches on & I can
pair with devices.

Output of "dmesg | grep -i bluetooth" looks healthier too:

martin@martin-N15-17RD:~$ dmesg | grep -i bluetooth
[   18.577708] Bluetooth: Core ver 2.22
[   18.577724] Bluetooth: HCI device and connection manager initialized
[   18.577728] Bluetooth: HCI socket layer initialized
[   18.577730] Bluetooth: L2CAP socket layer initialized
[   18.577733] Bluetooth: SCO socket layer initialized
[   18.604676] Bluetooth: hci0: Bootloader revision 0.0 build 2 week 52 2014
[   18.609699] Bluetooth: hci0: Device revision is 5
[   18.609700] Bluetooth: hci0: Secure boot is enabled
[   18.609701] Bluetooth: hci0: OTP lock is enabled
[   18.609702] Bluetooth: hci0: API lock is enabled
[   18.609702] Bluetooth: hci0: Debug lock is disabled
[   18.609704] Bluetooth: hci0: Minimum firmware build 1 week 10 2014
[   18.616186] Bluetooth: hci0: Found device firmware: intel/ibt-11-5.sfi
[   20.040219] Bluetooth: hci0: Waiting for firmware download to complete
[   20.040662] Bluetooth: hci0: Firmware loaded in 1403163 usecs
[   20.040696] Bluetooth: hci0: Waiting for device to boot
[   20.051673] Bluetooth: hci0: Device booted in 10735 usecs
[   20.053532] Bluetooth: hci0: Found Intel DDC parameters: intel/ibt-11-5.ddc
[   20.057675] Bluetooth: hci0: Applying Intel DDC parameters completed
[   20.153462] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[   20.153463] Bluetooth: BNEP filters: protocol multicast
[   20.153466] Bluetooth: BNEP socket layer initialized
[   31.673667] Bluetooth: RFCOMM TTY layer initialized
[   31.673673] Bluetooth: RFCOMM socket layer initialized
[   31.673677] Bluetooth: RFCOMM ver 1.11


I guess the next time there's a kernel update for Ubuntu though it will wipe 
out the one you provided?

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1832988

Title:
  Intel 8260 Bluetooth not working

Status in gnome-bluetooth package in Ubuntu:
  Incomplete
Status in gnome-shell package in Ubuntu:
  Incomplete
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Expected behaviour:
  I can enable bluetooth in the system settings, and pair with my other devices.

  Actual behaviour:
  Always displays as 'off' in the settings dialog, and won't turn on. 

  Bluetooth worked on the same machine with previous Ubuntu releases
  (18.10) & no hardware changes.

  "dmesg | grep -i bluetooth" reports the following:
  ```
  [   14.445902] Bluetooth: Core ver 2.22
  [   14.445918] Bluetooth: HCI device and connection manager initialized
  [   14.445921] Bluetooth: HCI socket layer initialized
  [   14.445923] Bluetooth: L2CAP socket layer initialized
  [   14.445929] Bluetooth: SCO socket layer initialized
  [   14.494345] Bluetooth: hci0: Bootloader revision 0.0 build 2 week 52 2014
  [   14.499050] Bluetooth: hci0: Device revision is 5
  [   14.499052] Bluetooth: hci0: Secure boot is enabled
  [   14.499053] Bluetooth: hci0: OTP lock is enabled
  [   14.499053] Bluetooth: hci0: API lock is enabled
  [   14.499054] Bluetooth: hci0: Debug lock is disabled
  [   14.499055] Bluetooth: hci0: Minimum firmware build 1 week 10 2014
  [   14.503899] Bluetooth: hci0: Found device firmware: intel/ibt-11-5.sfi
  [   14.558347] Bluetooth: hci0: Failed to send firmware data (-38)
  [   15.497805] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
  [   15.497806] Bluetooth: BNEP filters: protocol multicast
  [   15.497810] Bluetooth: BNEP socket layer initialized
  ```

  "lsb_release -rd" reports the following:
  ```
  Description:  Ubuntu 19.04
  Release:  19.04
  ```
  "cat /proc/version_signature" reports the following:
  ```
  Ubuntu 5.0.0-16.17-generic 5.0.8
  ```

  "apt-cache policy linux-firmware" reports the following:
  ```
  linux-firmware:
Installed: 1.178.1
Candidate: 1.178.1
Version table:
   *** 1.178.1 500
  500 http://gb.archive.ubuntu.com/ubuntu disco-updates/main amd64 
Packages
  500 http://gb.archive.ubuntu.com/ubuntu disco-updates/main i386 
Packages
  500 http://security.ubuntu.com/ubuntu disco-security/main amd64 
Packages
  500 http://security.ubuntu.com/ubuntu disco-security/main i386 
Packages
  100 /var/lib/dpkg/status
   1.178 500
  500 http://gb.archive.ubuntu.com/ubuntu disco/main amd64 Packages
  500 http://gb.archive.ubuntu.com/ubuntu disco/main i386 Packages
  ```

  ProblemType: Bug
  DistroRelease: Ubuntu 19.04
  Package: linux-image-5.0.0-16-generic 5.0.0-16.17
  ProcVersionSignature: Ubuntu 5.0.0-16.17-generic 5.0.8
  Uname: Linux 5.0.0-16-generic x86_64
  ApportVersion: 2.20.10-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 2314 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Jun 16 12:31:07 2019
  InstallationDate: 

[Desktop-packages] [Bug 1832988] Re: Intel 8260 Bluetooth not working

2019-06-19 Thread MAshby
Hi Daniel & Kei-Heng, thanks for the suggestions.

rfkill doesn't do much 
> martin@martin-N15-17RD:~$ rfkill unblock 0
> rfkill: invalid identifier: 0

I'll try the kernel you suggested next.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1832988

Title:
  Intel 8260 Bluetooth not working

Status in gnome-bluetooth package in Ubuntu:
  Incomplete
Status in gnome-shell package in Ubuntu:
  Incomplete
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Expected behaviour:
  I can enable bluetooth in the system settings, and pair with my other devices.

  Actual behaviour:
  Always displays as 'off' in the settings dialog, and won't turn on. 

  Bluetooth worked on the same machine with previous Ubuntu releases
  (18.10) & no hardware changes.

  "dmesg | grep -i bluetooth" reports the following:
  ```
  [   14.445902] Bluetooth: Core ver 2.22
  [   14.445918] Bluetooth: HCI device and connection manager initialized
  [   14.445921] Bluetooth: HCI socket layer initialized
  [   14.445923] Bluetooth: L2CAP socket layer initialized
  [   14.445929] Bluetooth: SCO socket layer initialized
  [   14.494345] Bluetooth: hci0: Bootloader revision 0.0 build 2 week 52 2014
  [   14.499050] Bluetooth: hci0: Device revision is 5
  [   14.499052] Bluetooth: hci0: Secure boot is enabled
  [   14.499053] Bluetooth: hci0: OTP lock is enabled
  [   14.499053] Bluetooth: hci0: API lock is enabled
  [   14.499054] Bluetooth: hci0: Debug lock is disabled
  [   14.499055] Bluetooth: hci0: Minimum firmware build 1 week 10 2014
  [   14.503899] Bluetooth: hci0: Found device firmware: intel/ibt-11-5.sfi
  [   14.558347] Bluetooth: hci0: Failed to send firmware data (-38)
  [   15.497805] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
  [   15.497806] Bluetooth: BNEP filters: protocol multicast
  [   15.497810] Bluetooth: BNEP socket layer initialized
  ```

  "lsb_release -rd" reports the following:
  ```
  Description:  Ubuntu 19.04
  Release:  19.04
  ```
  "cat /proc/version_signature" reports the following:
  ```
  Ubuntu 5.0.0-16.17-generic 5.0.8
  ```

  "apt-cache policy linux-firmware" reports the following:
  ```
  linux-firmware:
Installed: 1.178.1
Candidate: 1.178.1
Version table:
   *** 1.178.1 500
  500 http://gb.archive.ubuntu.com/ubuntu disco-updates/main amd64 
Packages
  500 http://gb.archive.ubuntu.com/ubuntu disco-updates/main i386 
Packages
  500 http://security.ubuntu.com/ubuntu disco-security/main amd64 
Packages
  500 http://security.ubuntu.com/ubuntu disco-security/main i386 
Packages
  100 /var/lib/dpkg/status
   1.178 500
  500 http://gb.archive.ubuntu.com/ubuntu disco/main amd64 Packages
  500 http://gb.archive.ubuntu.com/ubuntu disco/main i386 Packages
  ```

  ProblemType: Bug
  DistroRelease: Ubuntu 19.04
  Package: linux-image-5.0.0-16-generic 5.0.0-16.17
  ProcVersionSignature: Ubuntu 5.0.0-16.17-generic 5.0.8
  Uname: Linux 5.0.0-16-generic x86_64
  ApportVersion: 2.20.10-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 2314 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Jun 16 12:31:07 2019
  InstallationDate: Installed on 2019-06-02 (13 days ago)
  InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 1c7a:0603 LighTuning Technology Inc. 
   Bus 001 Device 003: ID 5986:066d Acer, Inc 
   Bus 001 Device 002: ID 8087:0a2b Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: PC Specialist Limited N15_17RD
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.0.0-16-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
  RelatedPackageVersions:
   linux-restricted-modules-5.0.0-16-generic N/A
   linux-backports-modules-5.0.0-16-generic  N/A
   linux-firmware1.178.1
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/25/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.05.11
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: N15_17RD
  dmi.board.vendor: CLEVO
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1.05.11:bd12/25/2015:svnPCSpecialistLimited:pnN15_17RD:pvrNotApplicable:rvnCLEVO:rnN15_17RD:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A:
  dmi.product.family: Not Applicable
  dmi.product.name: N15_17RD
  dmi.product.sku: Not Applicable
  dmi.product.version: Not Applicable
  dmi.sys.vendor: PC Specialist Limited

To manage notifications about this bug go to:

[Desktop-packages] [Bug 1832988] Re: Intel 8260 Bluetooth not working

2019-06-16 Thread Kai-Heng Feng
Please test this kernel:
https://people.canonical.com/~khfeng/lp1832988/

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1832988

Title:
  Intel 8260 Bluetooth not working

Status in gnome-bluetooth package in Ubuntu:
  Incomplete
Status in gnome-shell package in Ubuntu:
  Incomplete
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Expected behaviour:
  I can enable bluetooth in the system settings, and pair with my other devices.

  Actual behaviour:
  Always displays as 'off' in the settings dialog, and won't turn on. 

  Bluetooth worked on the same machine with previous Ubuntu releases
  (18.10) & no hardware changes.

  "dmesg | grep -i bluetooth" reports the following:
  ```
  [   14.445902] Bluetooth: Core ver 2.22
  [   14.445918] Bluetooth: HCI device and connection manager initialized
  [   14.445921] Bluetooth: HCI socket layer initialized
  [   14.445923] Bluetooth: L2CAP socket layer initialized
  [   14.445929] Bluetooth: SCO socket layer initialized
  [   14.494345] Bluetooth: hci0: Bootloader revision 0.0 build 2 week 52 2014
  [   14.499050] Bluetooth: hci0: Device revision is 5
  [   14.499052] Bluetooth: hci0: Secure boot is enabled
  [   14.499053] Bluetooth: hci0: OTP lock is enabled
  [   14.499053] Bluetooth: hci0: API lock is enabled
  [   14.499054] Bluetooth: hci0: Debug lock is disabled
  [   14.499055] Bluetooth: hci0: Minimum firmware build 1 week 10 2014
  [   14.503899] Bluetooth: hci0: Found device firmware: intel/ibt-11-5.sfi
  [   14.558347] Bluetooth: hci0: Failed to send firmware data (-38)
  [   15.497805] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
  [   15.497806] Bluetooth: BNEP filters: protocol multicast
  [   15.497810] Bluetooth: BNEP socket layer initialized
  ```

  "lsb_release -rd" reports the following:
  ```
  Description:  Ubuntu 19.04
  Release:  19.04
  ```
  "cat /proc/version_signature" reports the following:
  ```
  Ubuntu 5.0.0-16.17-generic 5.0.8
  ```

  "apt-cache policy linux-firmware" reports the following:
  ```
  linux-firmware:
Installed: 1.178.1
Candidate: 1.178.1
Version table:
   *** 1.178.1 500
  500 http://gb.archive.ubuntu.com/ubuntu disco-updates/main amd64 
Packages
  500 http://gb.archive.ubuntu.com/ubuntu disco-updates/main i386 
Packages
  500 http://security.ubuntu.com/ubuntu disco-security/main amd64 
Packages
  500 http://security.ubuntu.com/ubuntu disco-security/main i386 
Packages
  100 /var/lib/dpkg/status
   1.178 500
  500 http://gb.archive.ubuntu.com/ubuntu disco/main amd64 Packages
  500 http://gb.archive.ubuntu.com/ubuntu disco/main i386 Packages
  ```

  ProblemType: Bug
  DistroRelease: Ubuntu 19.04
  Package: linux-image-5.0.0-16-generic 5.0.0-16.17
  ProcVersionSignature: Ubuntu 5.0.0-16.17-generic 5.0.8
  Uname: Linux 5.0.0-16-generic x86_64
  ApportVersion: 2.20.10-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 2314 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Jun 16 12:31:07 2019
  InstallationDate: Installed on 2019-06-02 (13 days ago)
  InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 1c7a:0603 LighTuning Technology Inc. 
   Bus 001 Device 003: ID 5986:066d Acer, Inc 
   Bus 001 Device 002: ID 8087:0a2b Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: PC Specialist Limited N15_17RD
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.0.0-16-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
  RelatedPackageVersions:
   linux-restricted-modules-5.0.0-16-generic N/A
   linux-backports-modules-5.0.0-16-generic  N/A
   linux-firmware1.178.1
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/25/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.05.11
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: N15_17RD
  dmi.board.vendor: CLEVO
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1.05.11:bd12/25/2015:svnPCSpecialistLimited:pnN15_17RD:pvrNotApplicable:rvnCLEVO:rnN15_17RD:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A:
  dmi.product.family: Not Applicable
  dmi.product.name: N15_17RD
  dmi.product.sku: Not Applicable
  dmi.product.version: Not Applicable
  dmi.sys.vendor: PC Specialist Limited

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-bluetooth/+bug/1832988/+subscriptions

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