[Desktop-packages] [Bug 1856392] Re: [HP ZBook 15 G6, Realtek ALC285, Black Mic, Right] Microphone not detected
Just as a follow-up on this topic. now running Linux ZBook15G6 5.8.0-41-generic #46-Ubuntu SMP Mon Jan 18 16:48:44 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux and things are a bit better. I have everything working fine (mic + sound + thunderbolt dock), but I have to boot the laptop unplugged to the AC adapter. When doing so, everything works fine. If I boot the laptop with the AC adaptor hooked (and of course power supply), then mic in ok, but I then have no sound. This seems strange to me, but this is the actually observed / repeatable behaviour. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1856392 Title: [HP ZBook 15 G6, Realtek ALC285, Black Mic, Right] Microphone not detected Status in alsa-driver package in Ubuntu: Expired Status in linux package in Ubuntu: Expired Bug description: Hello, on a brand new HPZbook15G6, with a fresh dual boot 19.10 Ubuntu install, I have no internal mic detected. The GNOME settings sound entry list is empty. Speaker sound is working properly. When hooking a microphone enabled headphone on the jack plug, the headphones mic is then detected, but there is now no sound output on the headphone. I've been looking for a few similar issues on recent (HP or not) laptops and found a few similar issues : Bug #1523100 Bug #1837821 so I guess this is a generic alsa or snd-hda-intel issue with newer ALC2xx hardware. I already tryed quite a few of the workaroubds/fix available here and there (e.g. overriding pin with hdajackretask, adding options to snd-hda-intel module etc. none with success) I'm available to test/provide any additional needed data. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10 Uname: Linux 5.3.0-24-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: mathieu1719 F pulseaudio /dev/snd/controlC0: mathieu1719 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sat Dec 14 13:33:14 2019 InstallationDate: Installed on 2019-12-13 (0 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH successful Symptom_Card: Audio interne - HDA Intel PCH Symptom_Jack: Black Mic, Right Symptom_PulseAudioRecordingTest: PulseAudio recording test through plughw:PCH successful Symptom_Type: Only some of inputs are working Title: [HP ZBook 15 G6, Realtek ALC285, Black Mic, Right] Recording problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/06/2019 dmi.bios.vendor: HP dmi.bios.version: R92 Ver. 01.03.04 dmi.board.name: 860F dmi.board.vendor: HP dmi.board.version: KBC Version 65.23.00 dmi.chassis.asset.tag: 5CD944676Z dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.modalias: dmi:bvnHP:bvrR92Ver.01.03.04:bd11/06/2019:svnHP:pnHPZBook15G6:pvr:rvnHP:rn860F:rvrKBCVersion65.23.00:cvnHP:ct10:cvr: dmi.product.family: 103C_5336AN HP ZBook dmi.product.name: HP ZBook 15 G6 dmi.product.sku: 6VD99AV dmi.sys.vendor: HP mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-12-14T13:26:02.404591 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1856392/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1856392] Re: [HP ZBook 15 G6, Realtek ALC285, Black Mic, Right] Microphone not detected
[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.] ** Changed in: alsa-driver (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1856392 Title: [HP ZBook 15 G6, Realtek ALC285, Black Mic, Right] Microphone not detected Status in alsa-driver package in Ubuntu: Expired Status in linux package in Ubuntu: Expired Bug description: Hello, on a brand new HPZbook15G6, with a fresh dual boot 19.10 Ubuntu install, I have no internal mic detected. The GNOME settings sound entry list is empty. Speaker sound is working properly. When hooking a microphone enabled headphone on the jack plug, the headphones mic is then detected, but there is now no sound output on the headphone. I've been looking for a few similar issues on recent (HP or not) laptops and found a few similar issues : Bug #1523100 Bug #1837821 so I guess this is a generic alsa or snd-hda-intel issue with newer ALC2xx hardware. I already tryed quite a few of the workaroubds/fix available here and there (e.g. overriding pin with hdajackretask, adding options to snd-hda-intel module etc. none with success) I'm available to test/provide any additional needed data. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10 Uname: Linux 5.3.0-24-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: mathieu1719 F pulseaudio /dev/snd/controlC0: mathieu1719 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sat Dec 14 13:33:14 2019 InstallationDate: Installed on 2019-12-13 (0 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH successful Symptom_Card: Audio interne - HDA Intel PCH Symptom_Jack: Black Mic, Right Symptom_PulseAudioRecordingTest: PulseAudio recording test through plughw:PCH successful Symptom_Type: Only some of inputs are working Title: [HP ZBook 15 G6, Realtek ALC285, Black Mic, Right] Recording problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/06/2019 dmi.bios.vendor: HP dmi.bios.version: R92 Ver. 01.03.04 dmi.board.name: 860F dmi.board.vendor: HP dmi.board.version: KBC Version 65.23.00 dmi.chassis.asset.tag: 5CD944676Z dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.modalias: dmi:bvnHP:bvrR92Ver.01.03.04:bd11/06/2019:svnHP:pnHPZBook15G6:pvr:rvnHP:rn860F:rvrKBCVersion65.23.00:cvnHP:ct10:cvr: dmi.product.family: 103C_5336AN HP ZBook dmi.product.name: HP ZBook 15 G6 dmi.product.sku: 6VD99AV dmi.sys.vendor: HP mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-12-14T13:26:02.404591 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1856392/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1856392] Re: [HP ZBook 15 G6, Realtek ALC285, Black Mic, Right] Microphone not detected
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1856392 Title: [HP ZBook 15 G6, Realtek ALC285, Black Mic, Right] Microphone not detected Status in alsa-driver package in Ubuntu: Expired Status in linux package in Ubuntu: Expired Bug description: Hello, on a brand new HPZbook15G6, with a fresh dual boot 19.10 Ubuntu install, I have no internal mic detected. The GNOME settings sound entry list is empty. Speaker sound is working properly. When hooking a microphone enabled headphone on the jack plug, the headphones mic is then detected, but there is now no sound output on the headphone. I've been looking for a few similar issues on recent (HP or not) laptops and found a few similar issues : Bug #1523100 Bug #1837821 so I guess this is a generic alsa or snd-hda-intel issue with newer ALC2xx hardware. I already tryed quite a few of the workaroubds/fix available here and there (e.g. overriding pin with hdajackretask, adding options to snd-hda-intel module etc. none with success) I'm available to test/provide any additional needed data. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10 Uname: Linux 5.3.0-24-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: mathieu1719 F pulseaudio /dev/snd/controlC0: mathieu1719 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sat Dec 14 13:33:14 2019 InstallationDate: Installed on 2019-12-13 (0 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH successful Symptom_Card: Audio interne - HDA Intel PCH Symptom_Jack: Black Mic, Right Symptom_PulseAudioRecordingTest: PulseAudio recording test through plughw:PCH successful Symptom_Type: Only some of inputs are working Title: [HP ZBook 15 G6, Realtek ALC285, Black Mic, Right] Recording problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/06/2019 dmi.bios.vendor: HP dmi.bios.version: R92 Ver. 01.03.04 dmi.board.name: 860F dmi.board.vendor: HP dmi.board.version: KBC Version 65.23.00 dmi.chassis.asset.tag: 5CD944676Z dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.modalias: dmi:bvnHP:bvrR92Ver.01.03.04:bd11/06/2019:svnHP:pnHPZBook15G6:pvr:rvnHP:rn860F:rvrKBCVersion65.23.00:cvnHP:ct10:cvr: dmi.product.family: 103C_5336AN HP ZBook dmi.product.name: HP ZBook 15 G6 dmi.product.sku: 6VD99AV dmi.sys.vendor: HP mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-12-14T13:26:02.404591 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1856392/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1856392] Re: [HP ZBook 15 G6, Realtek ALC285, Black Mic, Right] Microphone not detected
I think this is duplicate with #1840725. for me the use of a headset allow me to une the microphone. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1856392 Title: [HP ZBook 15 G6, Realtek ALC285, Black Mic, Right] Microphone not detected Status in alsa-driver package in Ubuntu: Incomplete Status in linux package in Ubuntu: Incomplete Bug description: Hello, on a brand new HPZbook15G6, with a fresh dual boot 19.10 Ubuntu install, I have no internal mic detected. The GNOME settings sound entry list is empty. Speaker sound is working properly. When hooking a microphone enabled headphone on the jack plug, the headphones mic is then detected, but there is now no sound output on the headphone. I've been looking for a few similar issues on recent (HP or not) laptops and found a few similar issues : Bug #1523100 Bug #1837821 so I guess this is a generic alsa or snd-hda-intel issue with newer ALC2xx hardware. I already tryed quite a few of the workaroubds/fix available here and there (e.g. overriding pin with hdajackretask, adding options to snd-hda-intel module etc. none with success) I'm available to test/provide any additional needed data. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10 Uname: Linux 5.3.0-24-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: mathieu1719 F pulseaudio /dev/snd/controlC0: mathieu1719 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sat Dec 14 13:33:14 2019 InstallationDate: Installed on 2019-12-13 (0 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH successful Symptom_Card: Audio interne - HDA Intel PCH Symptom_Jack: Black Mic, Right Symptom_PulseAudioRecordingTest: PulseAudio recording test through plughw:PCH successful Symptom_Type: Only some of inputs are working Title: [HP ZBook 15 G6, Realtek ALC285, Black Mic, Right] Recording problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/06/2019 dmi.bios.vendor: HP dmi.bios.version: R92 Ver. 01.03.04 dmi.board.name: 860F dmi.board.vendor: HP dmi.board.version: KBC Version 65.23.00 dmi.chassis.asset.tag: 5CD944676Z dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.modalias: dmi:bvnHP:bvrR92Ver.01.03.04:bd11/06/2019:svnHP:pnHPZBook15G6:pvr:rvnHP:rn860F:rvrKBCVersion65.23.00:cvnHP:ct10:cvr: dmi.product.family: 103C_5336AN HP ZBook dmi.product.name: HP ZBook 15 G6 dmi.product.sku: 6VD99AV dmi.sys.vendor: HP mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-12-14T13:26:02.404591 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1856392/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1856392] Re: [HP ZBook 15 G6, Realtek ALC285, Black Mic, Right] Microphone not detected
Hi, we have discovered the exact same issue using an HP Zbook 15 G6 and an up-to-date Ubuntu 20.04 installation. - With standard settings, the laptop freezes at the login screen - nomodeset does not stop the freezes from being happening - when using snd-hda-intel dmic_detect=0 as a kernel parameter, there are no freezes any more, but the mic isn't working A complete fix for this problem would be great. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1856392 Title: [HP ZBook 15 G6, Realtek ALC285, Black Mic, Right] Microphone not detected Status in alsa-driver package in Ubuntu: Incomplete Status in linux package in Ubuntu: Incomplete Bug description: Hello, on a brand new HPZbook15G6, with a fresh dual boot 19.10 Ubuntu install, I have no internal mic detected. The GNOME settings sound entry list is empty. Speaker sound is working properly. When hooking a microphone enabled headphone on the jack plug, the headphones mic is then detected, but there is now no sound output on the headphone. I've been looking for a few similar issues on recent (HP or not) laptops and found a few similar issues : Bug #1523100 Bug #1837821 so I guess this is a generic alsa or snd-hda-intel issue with newer ALC2xx hardware. I already tryed quite a few of the workaroubds/fix available here and there (e.g. overriding pin with hdajackretask, adding options to snd-hda-intel module etc. none with success) I'm available to test/provide any additional needed data. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10 Uname: Linux 5.3.0-24-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: mathieu1719 F pulseaudio /dev/snd/controlC0: mathieu1719 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sat Dec 14 13:33:14 2019 InstallationDate: Installed on 2019-12-13 (0 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH successful Symptom_Card: Audio interne - HDA Intel PCH Symptom_Jack: Black Mic, Right Symptom_PulseAudioRecordingTest: PulseAudio recording test through plughw:PCH successful Symptom_Type: Only some of inputs are working Title: [HP ZBook 15 G6, Realtek ALC285, Black Mic, Right] Recording problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/06/2019 dmi.bios.vendor: HP dmi.bios.version: R92 Ver. 01.03.04 dmi.board.name: 860F dmi.board.vendor: HP dmi.board.version: KBC Version 65.23.00 dmi.chassis.asset.tag: 5CD944676Z dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.modalias: dmi:bvnHP:bvrR92Ver.01.03.04:bd11/06/2019:svnHP:pnHPZBook15G6:pvr:rvnHP:rn860F:rvrKBCVersion65.23.00:cvnHP:ct10:cvr: dmi.product.family: 103C_5336AN HP ZBook dmi.product.name: HP ZBook 15 G6 dmi.product.sku: 6VD99AV dmi.sys.vendor: HP mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-12-14T13:26:02.404591 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1856392/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1856392] Re: [HP ZBook 15 G6, Realtek ALC285, Black Mic, Right] Microphone not detected
the issue of computer frozen probably is caused by graphic driver, please add nomodeset in the bootargs or install the nvidia-driver-450 instead of in-tree driver nouveau. And please install 20.04 and upgrade all packages to the latest version, I believe the internal mic will work. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1856392 Title: [HP ZBook 15 G6, Realtek ALC285, Black Mic, Right] Microphone not detected Status in alsa-driver package in Ubuntu: Incomplete Status in linux package in Ubuntu: Incomplete Bug description: Hello, on a brand new HPZbook15G6, with a fresh dual boot 19.10 Ubuntu install, I have no internal mic detected. The GNOME settings sound entry list is empty. Speaker sound is working properly. When hooking a microphone enabled headphone on the jack plug, the headphones mic is then detected, but there is now no sound output on the headphone. I've been looking for a few similar issues on recent (HP or not) laptops and found a few similar issues : Bug #1523100 Bug #1837821 so I guess this is a generic alsa or snd-hda-intel issue with newer ALC2xx hardware. I already tryed quite a few of the workaroubds/fix available here and there (e.g. overriding pin with hdajackretask, adding options to snd-hda-intel module etc. none with success) I'm available to test/provide any additional needed data. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10 Uname: Linux 5.3.0-24-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: mathieu1719 F pulseaudio /dev/snd/controlC0: mathieu1719 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sat Dec 14 13:33:14 2019 InstallationDate: Installed on 2019-12-13 (0 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH successful Symptom_Card: Audio interne - HDA Intel PCH Symptom_Jack: Black Mic, Right Symptom_PulseAudioRecordingTest: PulseAudio recording test through plughw:PCH successful Symptom_Type: Only some of inputs are working Title: [HP ZBook 15 G6, Realtek ALC285, Black Mic, Right] Recording problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/06/2019 dmi.bios.vendor: HP dmi.bios.version: R92 Ver. 01.03.04 dmi.board.name: 860F dmi.board.vendor: HP dmi.board.version: KBC Version 65.23.00 dmi.chassis.asset.tag: 5CD944676Z dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.modalias: dmi:bvnHP:bvrR92Ver.01.03.04:bd11/06/2019:svnHP:pnHPZBook15G6:pvr:rvnHP:rn860F:rvrKBCVersion65.23.00:cvnHP:ct10:cvr: dmi.product.family: 103C_5336AN HP ZBook dmi.product.name: HP ZBook 15 G6 dmi.product.sku: 6VD99AV dmi.sys.vendor: HP mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-12-14T13:26:02.404591 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1856392/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1856392] Re: [HP ZBook 15 G6, Realtek ALC285, Black Mic, Right] Microphone not detected
http://h20195.www2.hp.com/v2/GetDocument.aspx?docname=4AA7-6280ENW this document by HP (note 11) acknowledge that mic is not functional due to missing snd-sof-pci driver -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1856392 Title: [HP ZBook 15 G6, Realtek ALC285, Black Mic, Right] Microphone not detected Status in alsa-driver package in Ubuntu: Incomplete Status in linux package in Ubuntu: Incomplete Bug description: Hello, on a brand new HPZbook15G6, with a fresh dual boot 19.10 Ubuntu install, I have no internal mic detected. The GNOME settings sound entry list is empty. Speaker sound is working properly. When hooking a microphone enabled headphone on the jack plug, the headphones mic is then detected, but there is now no sound output on the headphone. I've been looking for a few similar issues on recent (HP or not) laptops and found a few similar issues : Bug #1523100 Bug #1837821 so I guess this is a generic alsa or snd-hda-intel issue with newer ALC2xx hardware. I already tryed quite a few of the workaroubds/fix available here and there (e.g. overriding pin with hdajackretask, adding options to snd-hda-intel module etc. none with success) I'm available to test/provide any additional needed data. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10 Uname: Linux 5.3.0-24-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: mathieu1719 F pulseaudio /dev/snd/controlC0: mathieu1719 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sat Dec 14 13:33:14 2019 InstallationDate: Installed on 2019-12-13 (0 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH successful Symptom_Card: Audio interne - HDA Intel PCH Symptom_Jack: Black Mic, Right Symptom_PulseAudioRecordingTest: PulseAudio recording test through plughw:PCH successful Symptom_Type: Only some of inputs are working Title: [HP ZBook 15 G6, Realtek ALC285, Black Mic, Right] Recording problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/06/2019 dmi.bios.vendor: HP dmi.bios.version: R92 Ver. 01.03.04 dmi.board.name: 860F dmi.board.vendor: HP dmi.board.version: KBC Version 65.23.00 dmi.chassis.asset.tag: 5CD944676Z dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.modalias: dmi:bvnHP:bvrR92Ver.01.03.04:bd11/06/2019:svnHP:pnHPZBook15G6:pvr:rvnHP:rn860F:rvrKBCVersion65.23.00:cvnHP:ct10:cvr: dmi.product.family: 103C_5336AN HP ZBook dmi.product.name: HP ZBook 15 G6 dmi.product.sku: 6VD99AV dmi.sys.vendor: HP mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-12-14T13:26:02.404591 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1856392/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1856392] Re: [HP ZBook 15 G6, Realtek ALC285, Black Mic, Right] Microphone not detected
Hello, i'm back to this issue. I reinstalled Ubuntu 20.04 on the same laptop and i'm still having sound related issues, as other seems to also feedback. Main issue is the stability of the computer with default settings. It happens on a random (but high ratio) basis that the computer gets completely frozen at the login page. Only way to pass throught this is to force a poweroff with a long press on power button. When this issue does not accur, the system is pretty stable, but those random freeze still do occur and are seems related to sound system because for example the fact that I receive a call on some instant messaging app do cause the freeze ! Stability gets even worse when the laptop is hooked to the HP G2 thunderbolt dock. Under those condition, the login page freeze is systematic (but it's possible to boot without the dock and to hook the dock after which get the system back to usable mic but unstable system) If I add the options snd-hda-intel dmic_detect=0 (either in the modprobe.d rules or with the kernel command line version) then I have a perfectly stable computer, but without microphone. System is running kernel Linux ZBook15G6 5.4.0-38-lowlatency #42-Ubuntu SMP PREEMPT Mon Jun 8 17:28:37 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux but behaviour has been the same with generic version of the kernel, and also with previous versions. If there are any tests or logs I can provide to try getting this sorted out, please let me know. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1856392 Title: [HP ZBook 15 G6, Realtek ALC285, Black Mic, Right] Microphone not detected Status in alsa-driver package in Ubuntu: Incomplete Status in linux package in Ubuntu: Incomplete Bug description: Hello, on a brand new HPZbook15G6, with a fresh dual boot 19.10 Ubuntu install, I have no internal mic detected. The GNOME settings sound entry list is empty. Speaker sound is working properly. When hooking a microphone enabled headphone on the jack plug, the headphones mic is then detected, but there is now no sound output on the headphone. I've been looking for a few similar issues on recent (HP or not) laptops and found a few similar issues : Bug #1523100 Bug #1837821 so I guess this is a generic alsa or snd-hda-intel issue with newer ALC2xx hardware. I already tryed quite a few of the workaroubds/fix available here and there (e.g. overriding pin with hdajackretask, adding options to snd-hda-intel module etc. none with success) I'm available to test/provide any additional needed data. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10 Uname: Linux 5.3.0-24-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: mathieu1719 F pulseaudio /dev/snd/controlC0: mathieu1719 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sat Dec 14 13:33:14 2019 InstallationDate: Installed on 2019-12-13 (0 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH successful Symptom_Card: Audio interne - HDA Intel PCH Symptom_Jack: Black Mic, Right Symptom_PulseAudioRecordingTest: PulseAudio recording test through plughw:PCH successful Symptom_Type: Only some of inputs are working Title: [HP ZBook 15 G6, Realtek ALC285, Black Mic, Right] Recording problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/06/2019 dmi.bios.vendor: HP dmi.bios.version: R92 Ver. 01.03.04 dmi.board.name: 860F dmi.board.vendor: HP dmi.board.version: KBC Version 65.23.00 dmi.chassis.asset.tag: 5CD944676Z dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.modalias: dmi:bvnHP:bvrR92Ver.01.03.04:bd11/06/2019:svnHP:pnHPZBook15G6:pvr:rvnHP:rn860F:rvrKBCVersion65.23.00:cvnHP:ct10:cvr: dmi.product.family: 103C_5336AN HP ZBook dmi.product.name: HP ZBook 15 G6 dmi.product.sku: 6VD99AV dmi.sys.vendor: HP mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-12-14T13:26:02.404591 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1856392/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1856392] Re: [HP ZBook 15 G6, Realtek ALC285, Black Mic, Right] Microphone not detected
I have still the issue on 20.04. However, I had to add `options snd-hda- intel dmic_detect=0` to `/etc/modprobe.d/alsa-base.conf` due to this another issue: https://bugs.launchpad.net/ubuntu/+source/linux-oem- osp1/+bug/1864061. What is the next step? Thank you. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1856392 Title: [HP ZBook 15 G6, Realtek ALC285, Black Mic, Right] Microphone not detected Status in alsa-driver package in Ubuntu: Incomplete Status in linux package in Ubuntu: Incomplete Bug description: Hello, on a brand new HPZbook15G6, with a fresh dual boot 19.10 Ubuntu install, I have no internal mic detected. The GNOME settings sound entry list is empty. Speaker sound is working properly. When hooking a microphone enabled headphone on the jack plug, the headphones mic is then detected, but there is now no sound output on the headphone. I've been looking for a few similar issues on recent (HP or not) laptops and found a few similar issues : Bug #1523100 Bug #1837821 so I guess this is a generic alsa or snd-hda-intel issue with newer ALC2xx hardware. I already tryed quite a few of the workaroubds/fix available here and there (e.g. overriding pin with hdajackretask, adding options to snd-hda-intel module etc. none with success) I'm available to test/provide any additional needed data. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10 Uname: Linux 5.3.0-24-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: mathieu1719 F pulseaudio /dev/snd/controlC0: mathieu1719 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sat Dec 14 13:33:14 2019 InstallationDate: Installed on 2019-12-13 (0 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH successful Symptom_Card: Audio interne - HDA Intel PCH Symptom_Jack: Black Mic, Right Symptom_PulseAudioRecordingTest: PulseAudio recording test through plughw:PCH successful Symptom_Type: Only some of inputs are working Title: [HP ZBook 15 G6, Realtek ALC285, Black Mic, Right] Recording problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/06/2019 dmi.bios.vendor: HP dmi.bios.version: R92 Ver. 01.03.04 dmi.board.name: 860F dmi.board.vendor: HP dmi.board.version: KBC Version 65.23.00 dmi.chassis.asset.tag: 5CD944676Z dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.modalias: dmi:bvnHP:bvrR92Ver.01.03.04:bd11/06/2019:svnHP:pnHPZBook15G6:pvr:rvnHP:rn860F:rvrKBCVersion65.23.00:cvnHP:ct10:cvr: dmi.product.family: 103C_5336AN HP ZBook dmi.product.name: HP ZBook 15 G6 dmi.product.sku: 6VD99AV dmi.sys.vendor: HP mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-12-14T13:26:02.404591 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1856392/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1856392] Re: [HP ZBook 15 G6, Realtek ALC285, Black Mic, Right] Microphone not detected
Please test latest 20.04. SoF DMIC should work now. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1856392 Title: [HP ZBook 15 G6, Realtek ALC285, Black Mic, Right] Microphone not detected Status in alsa-driver package in Ubuntu: Incomplete Status in linux package in Ubuntu: Incomplete Bug description: Hello, on a brand new HPZbook15G6, with a fresh dual boot 19.10 Ubuntu install, I have no internal mic detected. The GNOME settings sound entry list is empty. Speaker sound is working properly. When hooking a microphone enabled headphone on the jack plug, the headphones mic is then detected, but there is now no sound output on the headphone. I've been looking for a few similar issues on recent (HP or not) laptops and found a few similar issues : Bug #1523100 Bug #1837821 so I guess this is a generic alsa or snd-hda-intel issue with newer ALC2xx hardware. I already tryed quite a few of the workaroubds/fix available here and there (e.g. overriding pin with hdajackretask, adding options to snd-hda-intel module etc. none with success) I'm available to test/provide any additional needed data. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10 Uname: Linux 5.3.0-24-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: mathieu1719 F pulseaudio /dev/snd/controlC0: mathieu1719 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sat Dec 14 13:33:14 2019 InstallationDate: Installed on 2019-12-13 (0 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH successful Symptom_Card: Audio interne - HDA Intel PCH Symptom_Jack: Black Mic, Right Symptom_PulseAudioRecordingTest: PulseAudio recording test through plughw:PCH successful Symptom_Type: Only some of inputs are working Title: [HP ZBook 15 G6, Realtek ALC285, Black Mic, Right] Recording problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/06/2019 dmi.bios.vendor: HP dmi.bios.version: R92 Ver. 01.03.04 dmi.board.name: 860F dmi.board.vendor: HP dmi.board.version: KBC Version 65.23.00 dmi.chassis.asset.tag: 5CD944676Z dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.modalias: dmi:bvnHP:bvrR92Ver.01.03.04:bd11/06/2019:svnHP:pnHPZBook15G6:pvr:rvnHP:rn860F:rvrKBCVersion65.23.00:cvnHP:ct10:cvr: dmi.product.family: 103C_5336AN HP ZBook dmi.product.name: HP ZBook 15 G6 dmi.product.sku: 6VD99AV dmi.sys.vendor: HP mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-12-14T13:26:02.404591 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1856392/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1856392] Re: [HP ZBook 15 G6, Realtek ALC285, Black Mic, Right] Microphone not detected
Hi all, I have the same laptop HP ZBook 15 G6 and my mike is not recognised too. I'm using ubuntu 18.04 kernel version 5.3.0-28-generic, and with the newer kernels my whole sound card is not recognised. If you look at this documentation http://h20195.www2.hp.com/v2/getpdf.aspx/4AA7-6280ENW.pdf page 12 , they say: "11 Audio output via speakers function. Audio input via built-in microphone is currently not functional due to a missing driver. Please check with your distro vendor for the availability of the snd-sof-pci driver in ALSA." -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1856392 Title: [HP ZBook 15 G6, Realtek ALC285, Black Mic, Right] Microphone not detected Status in alsa-driver package in Ubuntu: Incomplete Status in linux package in Ubuntu: Incomplete Bug description: Hello, on a brand new HPZbook15G6, with a fresh dual boot 19.10 Ubuntu install, I have no internal mic detected. The GNOME settings sound entry list is empty. Speaker sound is working properly. When hooking a microphone enabled headphone on the jack plug, the headphones mic is then detected, but there is now no sound output on the headphone. I've been looking for a few similar issues on recent (HP or not) laptops and found a few similar issues : Bug #1523100 Bug #1837821 so I guess this is a generic alsa or snd-hda-intel issue with newer ALC2xx hardware. I already tryed quite a few of the workaroubds/fix available here and there (e.g. overriding pin with hdajackretask, adding options to snd-hda-intel module etc. none with success) I'm available to test/provide any additional needed data. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10 Uname: Linux 5.3.0-24-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: mathieu1719 F pulseaudio /dev/snd/controlC0: mathieu1719 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sat Dec 14 13:33:14 2019 InstallationDate: Installed on 2019-12-13 (0 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH successful Symptom_Card: Audio interne - HDA Intel PCH Symptom_Jack: Black Mic, Right Symptom_PulseAudioRecordingTest: PulseAudio recording test through plughw:PCH successful Symptom_Type: Only some of inputs are working Title: [HP ZBook 15 G6, Realtek ALC285, Black Mic, Right] Recording problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/06/2019 dmi.bios.vendor: HP dmi.bios.version: R92 Ver. 01.03.04 dmi.board.name: 860F dmi.board.vendor: HP dmi.board.version: KBC Version 65.23.00 dmi.chassis.asset.tag: 5CD944676Z dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.modalias: dmi:bvnHP:bvrR92Ver.01.03.04:bd11/06/2019:svnHP:pnHPZBook15G6:pvr:rvnHP:rn860F:rvrKBCVersion65.23.00:cvnHP:ct10:cvr: dmi.product.family: 103C_5336AN HP ZBook dmi.product.name: HP ZBook 15 G6 dmi.product.sku: 6VD99AV dmi.sys.vendor: HP mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-12-14T13:26:02.404591 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1856392/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1856392] Re: [HP ZBook 15 G6, Realtek ALC285, Black Mic, Right] Microphone not detected
Please find some solution for this bug ** Changed in: alsa-driver (Ubuntu) Status: Expired => Incomplete ** Changed in: linux (Ubuntu) Status: Expired => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1856392 Title: [HP ZBook 15 G6, Realtek ALC285, Black Mic, Right] Microphone not detected Status in alsa-driver package in Ubuntu: Incomplete Status in linux package in Ubuntu: Incomplete Bug description: Hello, on a brand new HPZbook15G6, with a fresh dual boot 19.10 Ubuntu install, I have no internal mic detected. The GNOME settings sound entry list is empty. Speaker sound is working properly. When hooking a microphone enabled headphone on the jack plug, the headphones mic is then detected, but there is now no sound output on the headphone. I've been looking for a few similar issues on recent (HP or not) laptops and found a few similar issues : Bug #1523100 Bug #1837821 so I guess this is a generic alsa or snd-hda-intel issue with newer ALC2xx hardware. I already tryed quite a few of the workaroubds/fix available here and there (e.g. overriding pin with hdajackretask, adding options to snd-hda-intel module etc. none with success) I'm available to test/provide any additional needed data. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10 Uname: Linux 5.3.0-24-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: mathieu1719 F pulseaudio /dev/snd/controlC0: mathieu1719 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sat Dec 14 13:33:14 2019 InstallationDate: Installed on 2019-12-13 (0 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH successful Symptom_Card: Audio interne - HDA Intel PCH Symptom_Jack: Black Mic, Right Symptom_PulseAudioRecordingTest: PulseAudio recording test through plughw:PCH successful Symptom_Type: Only some of inputs are working Title: [HP ZBook 15 G6, Realtek ALC285, Black Mic, Right] Recording problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/06/2019 dmi.bios.vendor: HP dmi.bios.version: R92 Ver. 01.03.04 dmi.board.name: 860F dmi.board.vendor: HP dmi.board.version: KBC Version 65.23.00 dmi.chassis.asset.tag: 5CD944676Z dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.modalias: dmi:bvnHP:bvrR92Ver.01.03.04:bd11/06/2019:svnHP:pnHPZBook15G6:pvr:rvnHP:rn860F:rvrKBCVersion65.23.00:cvnHP:ct10:cvr: dmi.product.family: 103C_5336AN HP ZBook dmi.product.name: HP ZBook 15 G6 dmi.product.sku: 6VD99AV dmi.sys.vendor: HP mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-12-14T13:26:02.404591 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1856392/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1856392] Re: [HP ZBook 15 G6, Realtek ALC285, Black Mic, Right] Microphone not detected
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1856392 Title: [HP ZBook 15 G6, Realtek ALC285, Black Mic, Right] Microphone not detected Status in alsa-driver package in Ubuntu: Expired Status in linux package in Ubuntu: Expired Bug description: Hello, on a brand new HPZbook15G6, with a fresh dual boot 19.10 Ubuntu install, I have no internal mic detected. The GNOME settings sound entry list is empty. Speaker sound is working properly. When hooking a microphone enabled headphone on the jack plug, the headphones mic is then detected, but there is now no sound output on the headphone. I've been looking for a few similar issues on recent (HP or not) laptops and found a few similar issues : Bug #1523100 Bug #1837821 so I guess this is a generic alsa or snd-hda-intel issue with newer ALC2xx hardware. I already tryed quite a few of the workaroubds/fix available here and there (e.g. overriding pin with hdajackretask, adding options to snd-hda-intel module etc. none with success) I'm available to test/provide any additional needed data. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10 Uname: Linux 5.3.0-24-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: mathieu1719 F pulseaudio /dev/snd/controlC0: mathieu1719 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sat Dec 14 13:33:14 2019 InstallationDate: Installed on 2019-12-13 (0 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH successful Symptom_Card: Audio interne - HDA Intel PCH Symptom_Jack: Black Mic, Right Symptom_PulseAudioRecordingTest: PulseAudio recording test through plughw:PCH successful Symptom_Type: Only some of inputs are working Title: [HP ZBook 15 G6, Realtek ALC285, Black Mic, Right] Recording problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/06/2019 dmi.bios.vendor: HP dmi.bios.version: R92 Ver. 01.03.04 dmi.board.name: 860F dmi.board.vendor: HP dmi.board.version: KBC Version 65.23.00 dmi.chassis.asset.tag: 5CD944676Z dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.modalias: dmi:bvnHP:bvrR92Ver.01.03.04:bd11/06/2019:svnHP:pnHPZBook15G6:pvr:rvnHP:rn860F:rvrKBCVersion65.23.00:cvnHP:ct10:cvr: dmi.product.family: 103C_5336AN HP ZBook dmi.product.name: HP ZBook 15 G6 dmi.product.sku: 6VD99AV dmi.sys.vendor: HP mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-12-14T13:26:02.404591 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1856392/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1856392] Re: [HP ZBook 15 G6, Realtek ALC285, Black Mic, Right] Microphone not detected
[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.] ** Changed in: alsa-driver (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1856392 Title: [HP ZBook 15 G6, Realtek ALC285, Black Mic, Right] Microphone not detected Status in alsa-driver package in Ubuntu: Expired Status in linux package in Ubuntu: Expired Bug description: Hello, on a brand new HPZbook15G6, with a fresh dual boot 19.10 Ubuntu install, I have no internal mic detected. The GNOME settings sound entry list is empty. Speaker sound is working properly. When hooking a microphone enabled headphone on the jack plug, the headphones mic is then detected, but there is now no sound output on the headphone. I've been looking for a few similar issues on recent (HP or not) laptops and found a few similar issues : Bug #1523100 Bug #1837821 so I guess this is a generic alsa or snd-hda-intel issue with newer ALC2xx hardware. I already tryed quite a few of the workaroubds/fix available here and there (e.g. overriding pin with hdajackretask, adding options to snd-hda-intel module etc. none with success) I'm available to test/provide any additional needed data. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10 Uname: Linux 5.3.0-24-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: mathieu1719 F pulseaudio /dev/snd/controlC0: mathieu1719 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sat Dec 14 13:33:14 2019 InstallationDate: Installed on 2019-12-13 (0 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH successful Symptom_Card: Audio interne - HDA Intel PCH Symptom_Jack: Black Mic, Right Symptom_PulseAudioRecordingTest: PulseAudio recording test through plughw:PCH successful Symptom_Type: Only some of inputs are working Title: [HP ZBook 15 G6, Realtek ALC285, Black Mic, Right] Recording problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/06/2019 dmi.bios.vendor: HP dmi.bios.version: R92 Ver. 01.03.04 dmi.board.name: 860F dmi.board.vendor: HP dmi.board.version: KBC Version 65.23.00 dmi.chassis.asset.tag: 5CD944676Z dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.modalias: dmi:bvnHP:bvrR92Ver.01.03.04:bd11/06/2019:svnHP:pnHPZBook15G6:pvr:rvnHP:rn860F:rvrKBCVersion65.23.00:cvnHP:ct10:cvr: dmi.product.family: 103C_5336AN HP ZBook dmi.product.name: HP ZBook 15 G6 dmi.product.sku: 6VD99AV dmi.sys.vendor: HP mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-12-14T13:26:02.404591 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1856392/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1856392] Re: [HP ZBook 15 G6, Realtek ALC285, Black Mic, Right] Microphone not detected
Hello, I suffer from the same issue, I also have HP Zbook 15 G6 with Ubuntu 19.10. I installed the latest kernel v5.5-rc3 through ukuu utility. Now, I do not have any sound (nor mic, nor speakers). Here is the output from dmesg: ``` [0.00] Linux version 5.5.0-050500rc3-generic (kernel@kathleen) (gcc version 9.2.1 20191130 (Ubuntu 9.2.1-21ubuntu1)) #201912230230 SMP Mon Dec 23 02:33:07 UTC 2019 [0.00] Command line: BOOT_IMAGE=/boot/vmlinuz-5.5.0-050500rc3-generic root=UUID=68ba5bbe-cf0c-4d88-8325-9a95b3cceb05 ro quiet splash nvidia-drm.modeset=1 vt.handoff=7 [0.00] KERNEL supported cpus: [0.00] Intel GenuineIntel [0.00] AMD AuthenticAMD [0.00] Hygon HygonGenuine [0.00] Centaur CentaurHauls [0.00] zhaoxin Shanghai [0.00] x86/fpu: Supporting XSAVE feature 0x001: 'x87 floating point registers' [0.00] x86/fpu: Supporting XSAVE feature 0x002: 'SSE registers' [0.00] x86/fpu: Supporting XSAVE feature 0x004: 'AVX registers' [0.00] x86/fpu: Supporting XSAVE feature 0x008: 'MPX bounds registers' [0.00] x86/fpu: Supporting XSAVE feature 0x010: 'MPX CSR' [0.00] x86/fpu: xstate_offset[2]: 576, xstate_sizes[2]: 256 [0.00] x86/fpu: xstate_offset[3]: 832, xstate_sizes[3]: 64 [0.00] x86/fpu: xstate_offset[4]: 896, xstate_sizes[4]: 64 [0.00] x86/fpu: Enabled xstate features 0x1f, context size is 960 bytes, using 'compacted' format. [0.00] BIOS-provided physical RAM map: [0.00] BIOS-e820: [mem 0x-0x0005bfff] usable [0.00] BIOS-e820: [mem 0x0005c000-0x0005cfff] reserved [0.00] BIOS-e820: [mem 0x0005d000-0x0009] usable [0.00] BIOS-e820: [mem 0x000a-0x000f] reserved [0.00] BIOS-e820: [mem 0x0010-0x76789fff] usable [0.00] BIOS-e820: [mem 0x7678a000-0x76c89fff] type 20 [0.00] BIOS-e820: [mem 0x76c8a000-0x77a6dfff] reserved [0.00] BIOS-e820: [mem 0x77a6e000-0x77c6dfff] ACPI NVS [0.00] BIOS-e820: [mem 0x77c6e000-0x77d0efff] ACPI data [0.00] BIOS-e820: [mem 0x77d0f000-0x77d0] usable [0.00] BIOS-e820: [mem 0x77d1-0x7e7f] reserved [0.00] BIOS-e820: [mem 0xfe01-0xfe010fff] reserved [0.00] BIOS-e820: [mem 0xff00-0x] reserved [0.00] BIOS-e820: [mem 0x0001-0x00047d7f] usable [0.00] NX (Execute Disable) protection: active [0.00] efi: EFI v2.60 by HP [0.00] efi: ACPI=0x77d0e000 ACPI 2.0=0x77d0e014 ESRT=0x76f54b98 TPMFinalLog=0x77bf6000 SMBIOS=0x76f53000 MEMATTR=0x72e93018 MPS=0x771d [0.00] SMBIOS 3.1 present. [0.00] DMI: HP HP ZBook 15 G6/860F, BIOS R92 Ver. 01.03.04 11/06/2019 [0.00] tsc: Detected 2600.000 MHz processor [0.001922] tsc: Detected 2599.992 MHz TSC [0.001922] e820: update [mem 0x-0x0fff] usable ==> reserved [0.001924] e820: remove [mem 0x000a-0x000f] usable [0.001929] last_pfn = 0x47d800 max_arch_pfn = 0x4 [0.001932] MTRR default type: write-back [0.001933] MTRR fixed ranges enabled: [0.001934] 0-9 write-back [0.001935] A-B uncachable [0.001936] C-F write-protect [0.001936] MTRR variable ranges enabled: [0.001938] 0 base 008000 mask 7F8000 uncachable [0.001939] 1 base 007C00 mask 7FFC00 uncachable [0.001940] 2 base 20 mask 60 uncachable [0.001941] 3 base 10 mask 70 uncachable [0.001941] 4 base 08 mask 78 uncachable [0.001942] 5 base 40 mask 40 uncachable [0.001943] 6 disabled [0.001943] 7 disabled [0.001944] 8 disabled [0.001944] 9 disabled [0.002421] x86/PAT: Configuration [0-7]: WB WC UC- UC WB WP UC- WT [0.002603] last_pfn = 0x77d10 max_arch_pfn = 0x4 [0.010888] esrt: Reserving ESRT space from 0x76f54b98 to 0x76f54bf8. [0.010899] check: Scanning 1 areas for low memory corruption [0.010903] Using GB pages for direct mapping [0.010905] BRK [0x3c3a01000, 0x3c3a01fff] PGTABLE [0.010907] BRK [0x3c3a02000, 0x3c3a02fff] PGTABLE [0.010908] BRK [0x3c3a03000, 0x3c3a03fff] PGTABLE [0.010938] BRK [0x3c3a04000, 0x3c3a04fff] PGTABLE [0.010940] BRK [0x3c3a05000, 0x3c3a05fff] PGTABLE [0.011032] BRK [0x3c3a06000, 0x3c3a06fff] PGTABLE [0.011056] BRK [0x3c3a07000, 0x3c3a07fff] PGTABLE [0.011085] BRK [0x3c3a08000, 0x3c3a08fff] PGTABLE [0.011129] Secure boot could not be determined [0.011130] RAMDISK: [mem 0x2ef89000-0x337bbfff] [0.011145] ACPI: Early table checksum verification disabled [
[Desktop-packages] [Bug 1856392] Re: [HP ZBook 15 G6, Realtek ALC285, Black Mic, Right] Microphone not detected
Hello, I've not been able to run the 5.5rc kernels. I downloaded modules / image / headers for the generic version and installed with dpkg -i each. The kernel appears in grub boot menu but does not succeed booting. I reverted to 5.3.0-24-generic #26-Ubuntu SMP Thu Nov 14 01:33:18 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux regards -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1856392 Title: [HP ZBook 15 G6, Realtek ALC285, Black Mic, Right] Microphone not detected Status in alsa-driver package in Ubuntu: Incomplete Status in linux package in Ubuntu: Incomplete Bug description: Hello, on a brand new HPZbook15G6, with a fresh dual boot 19.10 Ubuntu install, I have no internal mic detected. The GNOME settings sound entry list is empty. Speaker sound is working properly. When hooking a microphone enabled headphone on the jack plug, the headphones mic is then detected, but there is now no sound output on the headphone. I've been looking for a few similar issues on recent (HP or not) laptops and found a few similar issues : Bug #1523100 Bug #1837821 so I guess this is a generic alsa or snd-hda-intel issue with newer ALC2xx hardware. I already tryed quite a few of the workaroubds/fix available here and there (e.g. overriding pin with hdajackretask, adding options to snd-hda-intel module etc. none with success) I'm available to test/provide any additional needed data. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10 Uname: Linux 5.3.0-24-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: mathieu1719 F pulseaudio /dev/snd/controlC0: mathieu1719 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sat Dec 14 13:33:14 2019 InstallationDate: Installed on 2019-12-13 (0 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH successful Symptom_Card: Audio interne - HDA Intel PCH Symptom_Jack: Black Mic, Right Symptom_PulseAudioRecordingTest: PulseAudio recording test through plughw:PCH successful Symptom_Type: Only some of inputs are working Title: [HP ZBook 15 G6, Realtek ALC285, Black Mic, Right] Recording problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/06/2019 dmi.bios.vendor: HP dmi.bios.version: R92 Ver. 01.03.04 dmi.board.name: 860F dmi.board.vendor: HP dmi.board.version: KBC Version 65.23.00 dmi.chassis.asset.tag: 5CD944676Z dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.modalias: dmi:bvnHP:bvrR92Ver.01.03.04:bd11/06/2019:svnHP:pnHPZBook15G6:pvr:rvnHP:rn860F:rvrKBCVersion65.23.00:cvnHP:ct10:cvr: dmi.product.family: 103C_5336AN HP ZBook dmi.product.name: HP ZBook 15 G6 dmi.product.sku: 6VD99AV dmi.sys.vendor: HP mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-12-14T13:26:02.404591 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1856392/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1856392] Re: [HP ZBook 15 G6, Realtek ALC285, Black Mic, Right] Microphone not detected
** Also affects: linux (Ubuntu) Importance: Undecided Status: New ** Changed in: alsa-driver (Ubuntu) Status: New => Incomplete ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1856392 Title: [HP ZBook 15 G6, Realtek ALC285, Black Mic, Right] Microphone not detected Status in alsa-driver package in Ubuntu: Incomplete Status in linux package in Ubuntu: Incomplete Bug description: Hello, on a brand new HPZbook15G6, with a fresh dual boot 19.10 Ubuntu install, I have no internal mic detected. The GNOME settings sound entry list is empty. Speaker sound is working properly. When hooking a microphone enabled headphone on the jack plug, the headphones mic is then detected, but there is now no sound output on the headphone. I've been looking for a few similar issues on recent (HP or not) laptops and found a few similar issues : Bug #1523100 Bug #1837821 so I guess this is a generic alsa or snd-hda-intel issue with newer ALC2xx hardware. I already tryed quite a few of the workaroubds/fix available here and there (e.g. overriding pin with hdajackretask, adding options to snd-hda-intel module etc. none with success) I'm available to test/provide any additional needed data. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10 Uname: Linux 5.3.0-24-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: mathieu1719 F pulseaudio /dev/snd/controlC0: mathieu1719 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sat Dec 14 13:33:14 2019 InstallationDate: Installed on 2019-12-13 (0 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH successful Symptom_Card: Audio interne - HDA Intel PCH Symptom_Jack: Black Mic, Right Symptom_PulseAudioRecordingTest: PulseAudio recording test through plughw:PCH successful Symptom_Type: Only some of inputs are working Title: [HP ZBook 15 G6, Realtek ALC285, Black Mic, Right] Recording problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/06/2019 dmi.bios.vendor: HP dmi.bios.version: R92 Ver. 01.03.04 dmi.board.name: 860F dmi.board.vendor: HP dmi.board.version: KBC Version 65.23.00 dmi.chassis.asset.tag: 5CD944676Z dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.modalias: dmi:bvnHP:bvrR92Ver.01.03.04:bd11/06/2019:svnHP:pnHPZBook15G6:pvr:rvnHP:rn860F:rvrKBCVersion65.23.00:cvnHP:ct10:cvr: dmi.product.family: 103C_5336AN HP ZBook dmi.product.name: HP ZBook 15 G6 dmi.product.sku: 6VD99AV dmi.sys.vendor: HP mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-12-14T13:26:02.404591 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1856392/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1856392] Re: [HP ZBook 15 G6, Realtek ALC285, Black Mic, Right] Microphone not detected
"I have no internal mic detected.", that is because the internal mic connects to PCH instead of codec, so it needs the sof driver to enable the internal mic. Please have a try with latest mainline kernel, and upload the dmesg, the dmesg will tell us if your machine need sof driver or not. https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.5-rc1/ "When hooking a microphone enabled headphone on the jack plug, the headphones mic is then detected, but there is now no sound output on the headphone.", that should not happen. when you plug a headset, the headphone should be the output device, and the mic on the headset should be in the input device. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1856392 Title: [HP ZBook 15 G6, Realtek ALC285, Black Mic, Right] Microphone not detected Status in alsa-driver package in Ubuntu: New Bug description: Hello, on a brand new HPZbook15G6, with a fresh dual boot 19.10 Ubuntu install, I have no internal mic detected. The GNOME settings sound entry list is empty. Speaker sound is working properly. When hooking a microphone enabled headphone on the jack plug, the headphones mic is then detected, but there is now no sound output on the headphone. I've been looking for a few similar issues on recent (HP or not) laptops and found a few similar issues : Bug #1523100 Bug #1837821 so I guess this is a generic alsa or snd-hda-intel issue with newer ALC2xx hardware. I already tryed quite a few of the workaroubds/fix available here and there (e.g. overriding pin with hdajackretask, adding options to snd-hda-intel module etc. none with success) I'm available to test/provide any additional needed data. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10 Uname: Linux 5.3.0-24-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: mathieu1719 F pulseaudio /dev/snd/controlC0: mathieu1719 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sat Dec 14 13:33:14 2019 InstallationDate: Installed on 2019-12-13 (0 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH successful Symptom_Card: Audio interne - HDA Intel PCH Symptom_Jack: Black Mic, Right Symptom_PulseAudioRecordingTest: PulseAudio recording test through plughw:PCH successful Symptom_Type: Only some of inputs are working Title: [HP ZBook 15 G6, Realtek ALC285, Black Mic, Right] Recording problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/06/2019 dmi.bios.vendor: HP dmi.bios.version: R92 Ver. 01.03.04 dmi.board.name: 860F dmi.board.vendor: HP dmi.board.version: KBC Version 65.23.00 dmi.chassis.asset.tag: 5CD944676Z dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.modalias: dmi:bvnHP:bvrR92Ver.01.03.04:bd11/06/2019:svnHP:pnHPZBook15G6:pvr:rvnHP:rn860F:rvrKBCVersion65.23.00:cvnHP:ct10:cvr: dmi.product.family: 103C_5336AN HP ZBook dmi.product.name: HP ZBook 15 G6 dmi.product.sku: 6VD99AV dmi.sys.vendor: HP mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-12-14T13:26:02.404591 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1856392/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
