[Desktop-packages] [Bug 1856425] Re: Gnome Shell crashs sporadically
Now, this looks like the real gnome-shell crash https://errors.ubuntu.com/oops/3371051e-2040-11ea-a702-fa163ee63de6 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1856425 Title: Gnome Shell crashs sporadically Status in gnome-shell package in Ubuntu: Incomplete Bug description: Ubuntu 19.10, all updated, sporadically (both in terms of timing and as an app I use), the gnome session crashs and re-opened by itself after about 1 second. However, closing the apps I was using, so as to lose everything. Now, just happened I saved all the logs via gnome logs, of 2 episodes where the problem occurred. It happened at a distance of not even a quarter of an hour. It's happened at 16.35 and 16.48. In attached this log. I can see only "bluetoothd: Failed to set mode: Blocked through rfkill (0x12)" of relevant, in both times, but I don't know. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1856425/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1856425] Re: Gnome Shell crashs sporadically
That one is from gnome-boxes, not gnome-shell. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1856425 Title: Gnome Shell crashs sporadically Status in gnome-shell package in Ubuntu: Incomplete Bug description: Ubuntu 19.10, all updated, sporadically (both in terms of timing and as an app I use), the gnome session crashs and re-opened by itself after about 1 second. However, closing the apps I was using, so as to lose everything. Now, just happened I saved all the logs via gnome logs, of 2 episodes where the problem occurred. It happened at a distance of not even a quarter of an hour. It's happened at 16.35 and 16.48. In attached this log. I can see only "bluetoothd: Failed to set mode: Blocked through rfkill (0x12)" of relevant, in both times, but I don't know. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1856425/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1856425] Re: Gnome Shell crashs sporadically
ok, maybe I did it... this looks like the bug link -> https://errors.ubuntu.com/oops/94a0e1ee-204d-11ea-a702-fa163ee63de6 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1856425 Title: Gnome Shell crashs sporadically Status in gnome-shell package in Ubuntu: Incomplete Bug description: Ubuntu 19.10, all updated, sporadically (both in terms of timing and as an app I use), the gnome session crashs and re-opened by itself after about 1 second. However, closing the apps I was using, so as to lose everything. Now, just happened I saved all the logs via gnome logs, of 2 episodes where the problem occurred. It happened at a distance of not even a quarter of an hour. It's happened at 16.35 and 16.48. In attached this log. I can see only "bluetoothd: Failed to set mode: Blocked through rfkill (0x12)" of relevant, in both times, but I don't know. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1856425/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1856425] Re: Gnome Shell crashs sporadically
Teodoro, please follow step 2 in comment #2. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1856425 Title: Gnome Shell crashs sporadically Status in gnome-shell package in Ubuntu: Incomplete Bug description: Ubuntu 19.10, all updated, sporadically (both in terms of timing and as an app I use), the gnome session crashs and re-opened by itself after about 1 second. However, closing the apps I was using, so as to lose everything. Now, just happened I saved all the logs via gnome logs, of 2 episodes where the problem occurred. It happened at a distance of not even a quarter of an hour. It's happened at 16.35 and 16.48. In attached this log. I can see only "bluetoothd: Failed to set mode: Blocked through rfkill (0x12)" of relevant, in both times, but I don't know. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1856425/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1856425] Re: Gnome Shell crashs sporadically
Thanks for the debugging but the gdb backtrace is no real use without debug informations, could you install those following https://wiki.ubuntu.com/DebuggingProgramCrash#Installing_debug_symbols_manually ? (or easier send the report using ubuntu-bug and give the ID as explained by Daniel) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1856425 Title: Gnome Shell crashs sporadically Status in gnome-shell package in Ubuntu: Incomplete Bug description: Ubuntu 19.10, all updated, sporadically (both in terms of timing and as an app I use), the gnome session crashs and re-opened by itself after about 1 second. However, closing the apps I was using, so as to lose everything. Now, just happened I saved all the logs via gnome logs, of 2 episodes where the problem occurred. It happened at a distance of not even a quarter of an hour. It's happened at 16.35 and 16.48. In attached this log. I can see only "bluetoothd: Failed to set mode: Blocked through rfkill (0x12)" of relevant, in both times, but I don't know. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1856425/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1856425] Re: Gnome Shell crashs sporadically
I obtained a stack and JS trace using GDB. File in attachment. Then I ran "journalctl /usr/bin/gnome-shell -b0 | grep -A 30 "== Stack trace for context"" and this is the result -> https://pastebin.com/S2CuLPJ8 ** Attachment added: "gdb.txt" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1856425/+attachment/5313012/+files/gdb.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1856425 Title: Gnome Shell crashs sporadically Status in gnome-shell package in Ubuntu: Incomplete Bug description: Ubuntu 19.10, all updated, sporadically (both in terms of timing and as an app I use), the gnome session crashs and re-opened by itself after about 1 second. However, closing the apps I was using, so as to lose everything. Now, just happened I saved all the logs via gnome logs, of 2 episodes where the problem occurred. It happened at a distance of not even a quarter of an hour. It's happened at 16.35 and 16.48. In attached this log. I can see only "bluetoothd: Failed to set mode: Blocked through rfkill (0x12)" of relevant, in both times, but I don't know. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1856425/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1856425] Re: Gnome Shell crashs sporadically
Ok, I found the crash file and i ran it through ubuntu-bug file.crash. Now, where is the id you are looking for? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1856425 Title: Gnome Shell crashs sporadically Status in gnome-shell package in Ubuntu: Incomplete Bug description: Ubuntu 19.10, all updated, sporadically (both in terms of timing and as an app I use), the gnome session crashs and re-opened by itself after about 1 second. However, closing the apps I was using, so as to lose everything. Now, just happened I saved all the logs via gnome logs, of 2 episodes where the problem occurred. It happened at a distance of not even a quarter of an hour. It's happened at 16.35 and 16.48. In attached this log. I can see only "bluetoothd: Failed to set mode: Blocked through rfkill (0x12)" of relevant, in both times, but I don't know. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1856425/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1856425] Re: Gnome Shell crashs sporadically
Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps: 1. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. 3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1. Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself. ** Tags added: eoan ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1856425 Title: Gnome Shell crashs sporadically Status in gnome-shell package in Ubuntu: Incomplete Bug description: Ubuntu 19.10, all updated, sporadically (both in terms of timing and as an app I use), the gnome session crashs and re-opened by itself after about 1 second. However, closing the apps I was using, so as to lose everything. Now, just happened I saved all the logs via gnome logs, of 2 episodes where the problem occurred. It happened at a distance of not even a quarter of an hour. It's happened at 16.35 and 16.48. In attached this log. I can see only "bluetoothd: Failed to set mode: Blocked through rfkill (0x12)" of relevant, in both times, but I don't know. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1856425/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
