Public bug reported: Entire system froze only mouse moved left click no response right click no response keyboard not responding
could not access terminal via ctrl + alt +f2 or ctrl + alt + sys rq etc. here's the video https://www.youtube.com/watch?v=byaYLD9zyMU ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: gnome-shell 3.34.1+git20191024-1ubuntu1~19.10.1 ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10 Uname: Linux 5.3.0-24-generic x86_64 ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sun Jan 5 15:22:24 2020 DisplayManager: gdm3 InstallationDate: Installed on 2015-08-23 (1595 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) RelatedPackageVersions: mutter-common 3.34.1+git20191107-1ubuntu1~19.10.1 SourcePackage: gnome-shell UpgradeStatus: Upgraded to eoan on 2019-10-23 (74 days ago) ** Affects: gnome-shell (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug eoan -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1858332 Title: entire UI froze ctrl + alt +f2 no response Status in gnome-shell package in Ubuntu: New Bug description: Entire system froze only mouse moved left click no response right click no response keyboard not responding could not access terminal via ctrl + alt +f2 or ctrl + alt + sys rq etc. here's the video https://www.youtube.com/watch?v=byaYLD9zyMU ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: gnome-shell 3.34.1+git20191024-1ubuntu1~19.10.1 ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10 Uname: Linux 5.3.0-24-generic x86_64 ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sun Jan 5 15:22:24 2020 DisplayManager: gdm3 InstallationDate: Installed on 2015-08-23 (1595 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) RelatedPackageVersions: mutter-common 3.34.1+git20191107-1ubuntu1~19.10.1 SourcePackage: gnome-shell UpgradeStatus: Upgraded to eoan on 2019-10-23 (74 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1858332/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
