[Desktop-packages] [Bug 1884505] Re: Libreoffice crashes gnome session
the issue seems to be with the nvidia driver Äen 24 17:29:57 shadow /usr/lib/gdm3/gdm-x-session[2110]: (EE) NVIDIA(0): The NVIDIA X driver has encountered an error; attempting to Äen 24 17:29:57 shadow /usr/lib/gdm3/gdm-x-session[2110]: (EE) NVIDIA(0): recover... Äen 24 17:29:57 shadow kernel: NVRM: GPU at PCI::02:00: GPU-6cd46921-f10b-b317-640a-62e0db607a2b ** Package changed: libreoffice (Ubuntu) => nvidia-graphics-drivers-440 (Ubuntu) ** Changed in: nvidia-graphics-drivers-440 (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1884505 Title: Libreoffice crashes gnome session Status in nvidia-graphics-drivers-440 package in Ubuntu: New Bug description: After while (1-5 min) using Libreoffice Cals/Writer the program crashes the running gnome session. And login screen pops up. After new login there are issues with audio playback so restart is required. I tested both libreoffice snap and dep packages. Problem occurs with both. My suspicion is that it is related to graphics card or driver. Notebook Dell 7559, GeForce 960M rev a2, driver 440.62, Ububtu 20.04 After each crash I found something like below in dmesg log: [14564.930179] NVRM: Xid (PCI::02:00): 32, pid=30138, Channel ID 0018 intr 0004 [14564.930629] NVRM: Xid (PCI::02:00): 32, pid=30138, Channel ID 0018 intr 0004 full output in attachment. This bug is very annoying and makes the whole system useless. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: libreoffice 1:6.4.3-0ubuntu0.20.04.1 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 Uname: Linux 5.4.0-37-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu27.3 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Mon Jun 22 10:47:12 2020 InstallationDate: Installed on 2020-05-11 (41 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/nvidia-graphics-drivers-440/+bug/1884505/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1884505] Re: Libreoffice crashes gnome session
Added output after crash and immediate re-login. ** Attachment added: "Journal output" https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1884505/+attachment/5386839/+files/journal.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1884505 Title: Libreoffice crashes gnome session Status in libreoffice package in Ubuntu: Incomplete Bug description: After while (1-5 min) using Libreoffice Cals/Writer the program crashes the running gnome session. And login screen pops up. After new login there are issues with audio playback so restart is required. I tested both libreoffice snap and dep packages. Problem occurs with both. My suspicion is that it is related to graphics card or driver. Notebook Dell 7559, GeForce 960M rev a2, driver 440.62, Ububtu 20.04 After each crash I found something like below in dmesg log: [14564.930179] NVRM: Xid (PCI::02:00): 32, pid=30138, Channel ID 0018 intr 0004 [14564.930629] NVRM: Xid (PCI::02:00): 32, pid=30138, Channel ID 0018 intr 0004 full output in attachment. This bug is very annoying and makes the whole system useless. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: libreoffice 1:6.4.3-0ubuntu0.20.04.1 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 Uname: Linux 5.4.0-37-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu27.3 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Mon Jun 22 10:47:12 2020 InstallationDate: Installed on 2020-05-11 (41 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1884505/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1884505] Re: Libreoffice crashes gnome session
Thank you for your bug report, could you add your 'journalctl -b 0' log after getting the issue? ** Changed in: libreoffice (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1884505 Title: Libreoffice crashes gnome session Status in libreoffice package in Ubuntu: Incomplete Bug description: After while (1-5 min) using Libreoffice Cals/Writer the program crashes the running gnome session. And login screen pops up. After new login there are issues with audio playback so restart is required. I tested both libreoffice snap and dep packages. Problem occurs with both. My suspicion is that it is related to graphics card or driver. Notebook Dell 7559, GeForce 960M rev a2, driver 440.62, Ububtu 20.04 After each crash I found something like below in dmesg log: [14564.930179] NVRM: Xid (PCI::02:00): 32, pid=30138, Channel ID 0018 intr 0004 [14564.930629] NVRM: Xid (PCI::02:00): 32, pid=30138, Channel ID 0018 intr 0004 full output in attachment. This bug is very annoying and makes the whole system useless. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: libreoffice 1:6.4.3-0ubuntu0.20.04.1 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 Uname: Linux 5.4.0-37-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu27.3 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Mon Jun 22 10:47:12 2020 InstallationDate: Installed on 2020-05-11 (41 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1884505/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
