Public bug reported:
I have a USB 3.0 Portable Monitor that works well under Win10, but when
I reboot the same laptop under Ubuntu 20.04, it's not recognized...
Downloaded the Asus MB169B+ Driver:
https://www.asus.com/ca-en/Monitors/MB169BPlus/HelpDesk_Download/
Version 5.3.1 2020/06/15
https://dlcdnets.asus.com/pub/ASUS/LCD%20Monitors/MB16AP/ASUS_MB_Series_driver_for_Ubuntu_5.3.1.zip
Extracted the zip file:
ASUS_MB_Series_driver_for_Ubuntu_5.3.1.zip
Ran the command to make it executable:
chmod 755 displaylink-driver-5.3.1.34.run
Executed the file:
sudo ./displaylink-driver-5.3.1.34.run
Install completed, rebooted the machine
Monitor still in idle mode (orange button - if it was recognized, it
would be white)
FYI - I don't have a graphic card, just the one embedded in the Intel i5
6th gen
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
Uname: Linux 5.4.0-42-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.6
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Fri Aug 7 23:57:14 2020
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
DkmsStatus: evdi, 1.7.0, 5.4.0-42-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation Skylake GT2 [HD Graphics 520] [8086:1916] (rev 07) (prog-if
00 [VGA controller])
Subsystem: Hewlett-Packard Company Skylake GT2 [HD Graphics 520] [103c:81cb]
InstallationDate: Installed on 2020-04-28 (101 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: HP HP ENVY Notebook
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic
root=UUID=981629fe-8e85-4ada-bacb-8fa11c48b000 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/26/2019
dmi.bios.vendor: Insyde
dmi.bios.version: F.36
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 81CB
dmi.board.vendor: HP
dmi.board.version: KBC Version 60.27
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsyde:bvrF.36:bd11/26/2019:svnHP:pnHPENVYNotebook:pvrType1ProductConfigId:rvnHP:rn81CB:rvrKBCVersion60.27:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV G=N L=CON B=HP S=ENV
dmi.product.name: HP ENVY Notebook
dmi.product.sku: W7E04UA#ABL
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal ubuntu
** Attachment added: "Monitor driver for Ubuntu 20.04"
https://bugs.launchpad.net/bugs/1890866/+attachment/5399732/+files/ASUS_MB_Series_driver_for_Ubuntu_5.3.1.zip
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https://bugs.launchpad.net/bugs/1890866
Title:
Ubuntu 20.04 don't recognize my USB 3.0 Monitor (Works well in Win10)
Status in xorg package in Ubuntu:
New
Bug description:
I have a USB 3.0 Portable Monitor that works well under Win10, but
when I reboot the same laptop under Ubuntu 20.04, it's not
recognized...
Downloaded the Asus MB169B+ Driver:
https://www.asus.com/ca-en/Monitors/MB169BPlus/HelpDesk_Download/
Version 5.3.1 2020/06/15
https://dlcdnets.asus.com/pub/ASUS/LCD%20Monitors/MB16AP/ASUS_MB_Series_driver_for_Ubuntu_5.3.1.zip
Extracted the zip file:
ASUS_MB_Series_driver_for_Ubuntu_5.3.1.zip
Ran the command to make it executable:
chmod 755 displaylink-driver-5.3.1.34.run
Executed the file:
sudo ./displaylink-driver-5.3.1.34.run
Install completed, rebooted the machine
Monitor still in idle mode (orange button - if it was recognized, it
would be white)
FYI - I don't have a graphic card, just the one embedded in the Intel
i5 6th gen
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
Uname: Linux 5.4.0-42-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.6
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Fri Aug 7 23:57:14 2020
DistUpgraded: Fresh install
DistroCodename:
