[Desktop-packages] [Bug 1908878] Re: gnome shell freezes for a couple of seconds, then it restarts (maybe it crashes?)
Try looking at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. ** Summary changed: - gnome shell freezes for a couple of seconds, then it restarts (maybe it crashes?) + [nvidia] gnome shell freezes for a couple of seconds, then it restarts (maybe it crashes?) ** Tags added: nvidia -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1908878 Title: [nvidia] gnome shell freezes for a couple of seconds, then it restarts (maybe it crashes?) Status in Mutter: Unknown Status in mutter package in Ubuntu: Incomplete Bug description: This is the line I always see in the log after the restart: Dec 21 09:33:55 ricsipontaz-home gsd-media-keys[5953]: Failed to grab accelerators: GDBus.Error:org.freedesktop.DBus.Error.UnknownMethod: No such interface “org.gnome.Shel l” on object at path /org/gnome/Shell ProblemType: Bug DistroRelease: Ubuntu 21.04 Package: gnome-shell 3.38.2-1ubuntu1 ProcVersionSignature: Ubuntu 5.8.0-25.26-generic 5.8.14 Uname: Linux 5.8.0-25-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu55 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Mon Dec 21 09:56:41 2020 DisplayManager: gdm3 InstallationDate: Installed on 2020-12-04 (17 days ago) InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Alpha amd64 (20201203) ProcEnviron: TERM=screen-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=hu_HU.UTF-8 SHELL=/usr/bin/zsh RelatedPackageVersions: mutter-common 3.38.2-1ubuntu1 SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/mutter/+bug/1908878/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1908878] Re: gnome shell freezes for a couple of seconds, then it restarts (maybe it crashes?)
Yes, I'm using the Nvidia 455.28 driver (GTX 960). /var/crash is empty, did something clean it periodically? Btw, should I open a new bug report? Or how can I attach the crash file to this bug? "Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself." -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1908878 Title: gnome shell freezes for a couple of seconds, then it restarts (maybe it crashes?) Status in Mutter: Unknown Status in mutter package in Ubuntu: Incomplete Bug description: This is the line I always see in the log after the restart: Dec 21 09:33:55 ricsipontaz-home gsd-media-keys[5953]: Failed to grab accelerators: GDBus.Error:org.freedesktop.DBus.Error.UnknownMethod: No such interface “org.gnome.Shel l” on object at path /org/gnome/Shell ProblemType: Bug DistroRelease: Ubuntu 21.04 Package: gnome-shell 3.38.2-1ubuntu1 ProcVersionSignature: Ubuntu 5.8.0-25.26-generic 5.8.14 Uname: Linux 5.8.0-25-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu55 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Mon Dec 21 09:56:41 2020 DisplayManager: gdm3 InstallationDate: Installed on 2020-12-04 (17 days ago) InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Alpha amd64 (20201203) ProcEnviron: TERM=screen-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=hu_HU.UTF-8 SHELL=/usr/bin/zsh RelatedPackageVersions: mutter-common 3.38.2-1ubuntu1 SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/mutter/+bug/1908878/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1908878] Re: gnome shell freezes for a couple of seconds, then it restarts (maybe it crashes?)
I think this is relevant: [ 7778.863305] ricsipontaz-home gnome-shell[5678]: Window manager warning: MetaSyncRing: Sync object is not ready -- were events handled properly? [ 7778.893251] ricsipontaz-home gnome-shell[5678]: Window manager warning: MetaSyncRing: Sync object is not ready -- were events handled properly? [ 7778.921755] ricsipontaz-home gnome-shell[5678]: Window manager warning: MetaSyncRing: Sync object is not ready -- were events handled properly? [ 7778.921980] ricsipontaz-home gnome-shell[5678]: Window manager warning: MetaSyncRing: Too many reboots -- disabling which I believe only happens with Nvidia (are you using Nvidia?). Most recently it was discussed in: https://gitlab.gnome.org/GNOME/mutter/-/issues/1561 but I also hoped I had fixed it in this proposed changed: https://gitlab.gnome.org/GNOME/mutter/-/merge_requests/1309 ** Bug watch added: gitlab.gnome.org/GNOME/mutter/-/issues #1561 https://gitlab.gnome.org/GNOME/mutter/-/issues/1561 ** Package changed: gnome-shell (Ubuntu) => mutter (Ubuntu) ** Also affects: mutter via https://gitlab.gnome.org/GNOME/mutter/-/issues/1561 Importance: Unknown Status: Unknown -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1908878 Title: gnome shell freezes for a couple of seconds, then it restarts (maybe it crashes?) Status in Mutter: Unknown Status in mutter package in Ubuntu: Incomplete Bug description: This is the line I always see in the log after the restart: Dec 21 09:33:55 ricsipontaz-home gsd-media-keys[5953]: Failed to grab accelerators: GDBus.Error:org.freedesktop.DBus.Error.UnknownMethod: No such interface “org.gnome.Shel l” on object at path /org/gnome/Shell ProblemType: Bug DistroRelease: Ubuntu 21.04 Package: gnome-shell 3.38.2-1ubuntu1 ProcVersionSignature: Ubuntu 5.8.0-25.26-generic 5.8.14 Uname: Linux 5.8.0-25-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu55 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Mon Dec 21 09:56:41 2020 DisplayManager: gdm3 InstallationDate: Installed on 2020-12-04 (17 days ago) InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Alpha amd64 (20201203) ProcEnviron: TERM=screen-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=hu_HU.UTF-8 SHELL=/usr/bin/zsh RelatedPackageVersions: mutter-common 3.38.2-1ubuntu1 SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/mutter/+bug/1908878/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1908878] Re: gnome shell freezes for a couple of seconds, then it restarts (maybe it crashes?)
Also the purple screen in your video in comment #2 does suggest a crash so please follow these steps: https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment ** Changed in: mutter (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1908878 Title: gnome shell freezes for a couple of seconds, then it restarts (maybe it crashes?) Status in Mutter: Unknown Status in mutter package in Ubuntu: Incomplete Bug description: This is the line I always see in the log after the restart: Dec 21 09:33:55 ricsipontaz-home gsd-media-keys[5953]: Failed to grab accelerators: GDBus.Error:org.freedesktop.DBus.Error.UnknownMethod: No such interface “org.gnome.Shel l” on object at path /org/gnome/Shell ProblemType: Bug DistroRelease: Ubuntu 21.04 Package: gnome-shell 3.38.2-1ubuntu1 ProcVersionSignature: Ubuntu 5.8.0-25.26-generic 5.8.14 Uname: Linux 5.8.0-25-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu55 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Mon Dec 21 09:56:41 2020 DisplayManager: gdm3 InstallationDate: Installed on 2020-12-04 (17 days ago) InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Alpha amd64 (20201203) ProcEnviron: TERM=screen-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=hu_HU.UTF-8 SHELL=/usr/bin/zsh RelatedPackageVersions: mutter-common 3.38.2-1ubuntu1 SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/mutter/+bug/1908878/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1908878] Re: gnome shell freezes for a couple of seconds, then it restarts (maybe it crashes?)
Video of the issue ** Attachment added: "VID_20201221_105813.mp4" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1908878/+attachment/5445467/+files/VID_20201221_105813.mp4 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1908878 Title: gnome shell freezes for a couple of seconds, then it restarts (maybe it crashes?) Status in gnome-shell package in Ubuntu: New Bug description: This is the line I always see in the log after the restart: Dec 21 09:33:55 ricsipontaz-home gsd-media-keys[5953]: Failed to grab accelerators: GDBus.Error:org.freedesktop.DBus.Error.UnknownMethod: No such interface “org.gnome.Shel l” on object at path /org/gnome/Shell ProblemType: Bug DistroRelease: Ubuntu 21.04 Package: gnome-shell 3.38.2-1ubuntu1 ProcVersionSignature: Ubuntu 5.8.0-25.26-generic 5.8.14 Uname: Linux 5.8.0-25-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu55 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Mon Dec 21 09:56:41 2020 DisplayManager: gdm3 InstallationDate: Installed on 2020-12-04 (17 days ago) InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Alpha amd64 (20201203) ProcEnviron: TERM=screen-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=hu_HU.UTF-8 SHELL=/usr/bin/zsh RelatedPackageVersions: mutter-common 3.38.2-1ubuntu1 SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1908878/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
