[Desktop-packages] [Bug 1914573] Re: Gnome desktop crash and return to login screen
Thanks. It sounds like a few different DisplayLink problems. It appears the display-related crashes are all in Xorg, Xwayland and DisplayLinkManager. The last one doesn't seem to be part of Ubuntu so I'll ignore that here. So the remaining two both come from the 'xorg- server' source package. Unfortunately I can't tell exactly how Xorg is crashing. Next time it happens, please reboot and then run: journalctl -b-1 > prevboot.txt and attach the resulting text file here. Please also share the contents of the '.uploaded' files. You don't need to share your whoopsie-id (also I can see it on those 'oops' pages). ** Summary changed: - Gnome desktop crash and return to login screen + [DisplayLink] Desktop crashes and return to login screen ** Package changed: gnome-shell (Ubuntu) => xorg-server (Ubuntu) ** Also affects: evdi (Ubuntu) Importance: Undecided Status: New ** Tags added: displaylink -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1914573 Title: [DisplayLink] Desktop crashes and return to login screen Status in evdi package in Ubuntu: New Status in xorg-server package in Ubuntu: Incomplete Bug description: The bug is that all at a sudden gnome reset to login screen. When i log again, the only "sound output" allowed is simulation, my devices are not displayed. I'm using - Ubuntu 20.04 (I upgraded from 18 some months ago, I don't think this bug was present at that moment but i used less my ubuntu station). - Portable PC The bug happen - When I use my PC with screen pluged directly : some times - When I use my docking station with 144Hz display in DVI (https://i-tec.pro/fr/produkt/u3hdmidvidock-4/) : quite frequently - When à Use my docking station and watch some full screen video : very frequently It seems to be linked to displayLink use, but not only because it happen too when i don't use the docking station. It seems to be frequently when i "Stress" the screen. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: gnome-shell 3.36.4-1ubuntu1~20.04.2 ProcVersionSignature: Ubuntu 5.4.0-65.73-generic 5.4.78 Uname: Linux 5.4.0-65-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.16 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Thu Feb 4 10:17:54 2021 DisplayManager: gdm3 EcryptfsInUse: Yes InstallationDate: Installed on 2017-11-08 (1183 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash RelatedPackageVersions: mutter-common 3.36.7+git20201123-0.20.04.1 SourcePackage: gnome-shell UpgradeStatus: Upgraded to focal on 2020-07-01 (217 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/evdi/+bug/1914573/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1914573] Re: Gnome desktop crash and return to login screen
By the way, my "journalctl" is full of this, maybe related, maybe not... févr. 05 07:36:11 PORTABLE-USERNAME gnome-shell[3662]: Errors: févr. 05 07:36:11 PORTABLE-USERNAME gnome-shell[3662]: [4886:4886:0205/073611.340319:ERROR:shared_context_state.cc(74)] Skia shader compilation error févr. 05 07:36:11 PORTABLE-USERNAME gnome-shell[3662]: -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1914573 Title: Gnome desktop crash and return to login screen Status in gnome-shell package in Ubuntu: Incomplete Bug description: The bug is that all at a sudden gnome reset to login screen. When i log again, the only "sound output" allowed is simulation, my devices are not displayed. I'm using - Ubuntu 20.04 (I upgraded from 18 some months ago, I don't think this bug was present at that moment but i used less my ubuntu station). - Portable PC The bug happen - When I use my PC with screen pluged directly : some times - When I use my docking station with 144Hz display in DVI (https://i-tec.pro/fr/produkt/u3hdmidvidock-4/) : quite frequently - When à Use my docking station and watch some full screen video : very frequently It seems to be linked to displayLink use, but not only because it happen too when i don't use the docking station. It seems to be frequently when i "Stress" the screen. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: gnome-shell 3.36.4-1ubuntu1~20.04.2 ProcVersionSignature: Ubuntu 5.4.0-65.73-generic 5.4.78 Uname: Linux 5.4.0-65-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.16 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Thu Feb 4 10:17:54 2021 DisplayManager: gdm3 EcryptfsInUse: Yes InstallationDate: Installed on 2017-11-08 (1183 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash RelatedPackageVersions: mutter-common 3.36.7+git20201123-0.20.04.1 SourcePackage: gnome-shell UpgradeStatus: Upgraded to focal on 2020-07-01 (217 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1914573/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1914573] Re: Gnome desktop crash and return to login screen
Hello, 1. I have 3 crash files in /var/crash but the ubuntu-bug command fail. Each one has a ".upload" and ".uploaded" file so I think they're already uploaded. Shall I empty the folder to have a clean start point for next time the bug appear? 2. Many files in this page. These are the 3 related with the crashs in my /var/crash, but there're many others : 2021-02-04 07:02 (the day when I opened this bug) - https://errors.ubuntu.com/oops/b95f8166-66b4-11eb-84cc-fa163e102db1 2021-01-27 09:01 : https://errors.ubuntu.com/oops/6b87b264-607b-11eb-83c4-fa163e102db1 2021-02-02 09:02 : https://errors.ubuntu.com/oops/46f3c61a-652e-11eb-90f7-fa163ee63de6 May I link the full url of https://errors.ubuntu.com/user/ID or is it unsafe? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1914573 Title: Gnome desktop crash and return to login screen Status in gnome-shell package in Ubuntu: Incomplete Bug description: The bug is that all at a sudden gnome reset to login screen. When i log again, the only "sound output" allowed is simulation, my devices are not displayed. I'm using - Ubuntu 20.04 (I upgraded from 18 some months ago, I don't think this bug was present at that moment but i used less my ubuntu station). - Portable PC The bug happen - When I use my PC with screen pluged directly : some times - When I use my docking station with 144Hz display in DVI (https://i-tec.pro/fr/produkt/u3hdmidvidock-4/) : quite frequently - When à Use my docking station and watch some full screen video : very frequently It seems to be linked to displayLink use, but not only because it happen too when i don't use the docking station. It seems to be frequently when i "Stress" the screen. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: gnome-shell 3.36.4-1ubuntu1~20.04.2 ProcVersionSignature: Ubuntu 5.4.0-65.73-generic 5.4.78 Uname: Linux 5.4.0-65-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.16 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Thu Feb 4 10:17:54 2021 DisplayManager: gdm3 EcryptfsInUse: Yes InstallationDate: Installed on 2017-11-08 (1183 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash RelatedPackageVersions: mutter-common 3.36.7+git20201123-0.20.04.1 SourcePackage: gnome-shell UpgradeStatus: Upgraded to focal on 2020-07-01 (217 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1914573/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1914573] Re: Gnome desktop crash and return to login screen
Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps: 1. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. 3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1. Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself. ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1914573 Title: Gnome desktop crash and return to login screen Status in gnome-shell package in Ubuntu: Incomplete Bug description: The bug is that all at a sudden gnome reset to login screen. When i log again, the only "sound output" allowed is simulation, my devices are not displayed. I'm using - Ubuntu 20.04 (I upgraded from 18 some months ago, I don't think this bug was present at that moment but i used less my ubuntu station). - Portable PC The bug happen - When I use my PC with screen pluged directly : some times - When I use my docking station with 144Hz display in DVI (https://i-tec.pro/fr/produkt/u3hdmidvidock-4/) : quite frequently - When à Use my docking station and watch some full screen video : very frequently It seems to be linked to displayLink use, but not only because it happen too when i don't use the docking station. It seems to be frequently when i "Stress" the screen. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: gnome-shell 3.36.4-1ubuntu1~20.04.2 ProcVersionSignature: Ubuntu 5.4.0-65.73-generic 5.4.78 Uname: Linux 5.4.0-65-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.16 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Thu Feb 4 10:17:54 2021 DisplayManager: gdm3 EcryptfsInUse: Yes InstallationDate: Installed on 2017-11-08 (1183 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash RelatedPackageVersions: mutter-common 3.36.7+git20201123-0.20.04.1 SourcePackage: gnome-shell UpgradeStatus: Upgraded to focal on 2020-07-01 (217 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1914573/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
