[Desktop-packages] [Bug 1915026] Re: Souris inactive et écran figé
Thanks. This looks like the problem: févr. 09 16:16:03 ubuntu-20 kernel: i915 :00:02.0: [drm] GPU HANG: ecode 4:1:eee5fad6, in gnome-shell [2402] févr. 09 16:16:03 ubuntu-20 kernel: i915 :00:02.0: [drm] Resetting chip for stopped heartbeat on rcs0 févr. 09 16:16:03 ubuntu-20 kernel: i915 :00:02.0: [drm] gnome-shell[2402] context reset due to GPU hang Next please try a different kernel version like: https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4.96/ https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.10.14/ and tell us which versions have the bug. ** Summary changed: - Souris inactive et écran figé + [i915] [Intel 965] Souris inactive et écran figé ** Summary changed: - [i915] [Intel 965] Souris inactive et écran figé + [i915] [Intel 965] Kernel GPU hang affecting the gnome-shell process ** Package changed: gnome-shell (Ubuntu) => linux (Ubuntu) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1915026 Title: [i915] [Intel 965] Kernel GPU hang affecting the gnome-shell process Status in linux package in Ubuntu: Incomplete Bug description: Bug constaté lorsque firefox est ouvert. Une partie de l'écran sautille, la souris est mobile mais ne contrôle plus rien, plus aucun clic actif. Le clavier reste opérationnel et me permet d'ouvrir une console pour fermer firefox. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.8.0-41.46~20.04.1-generic 5.8.18 Uname: Linux 5.8.0-41-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.16 Architecture: amd64 BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Mon Feb 8 15:55:34 2021 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation 82G965 Integrated Graphics Controller [8086:29a2] (rev 02) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. 82G965 Integrated Graphics Controller [1043:81ea] InstallationDate: Installed on 2021-02-06 (1 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) MachineType: System manufacturer System Product Name ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-41-generic root=UUID=7fc41ded-4d1e-43f9-924a-2e58d834e881 ro SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/22/2007 dmi.bios.release: 8.12 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 0510 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5B-VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0510:bd05/22/2007:br8.12:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.family: To Be Filled By O.E.M. dmi.product.name: System Product Name dmi.product.sku: To Be Filled By O.E.M. dmi.product.version: System Version dmi.sys.vendor: System manufacturer version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.2~20.04.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1915026/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
Re: [Desktop-packages] [Bug 1915026] Re: Souris inactive et écran figé
Bonjour, Voici le fichier demandé. Cordialement Le mar. 9 févr. 2021 à 03:45, Daniel van Vugt <1915...@bugs.launchpad.net> a écrit : > Thanks for the bug report. It appears gnome-shell has frozen or crashed > but Xorg is still working. > > Next time the problem happens, please: > > 1. Wait 10 seconds. > > 2. Reboot. > > 3. Open a Terminal and run: > >journalctl -b-1 > prevboot.txt > > 4. Attach the file 'prevboot.txt' here. > > Please also follow these steps to check for crashes: > > https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment > > ** Tags added: 5.8-gfx > > ** Package changed: xorg (Ubuntu) => gnome-shell (Ubuntu) > > ** Changed in: gnome-shell (Ubuntu) >Status: New => Incomplete > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1915026 > > Title: > Souris inactive et écran figé > > Status in gnome-shell package in Ubuntu: > Incomplete > > Bug description: > Bug constaté lorsque firefox est ouvert. Une partie de l'écran > sautille, la souris est mobile mais ne contrôle plus rien, plus aucun > clic actif. Le clavier reste opérationnel et me permet d'ouvrir une > console pour fermer firefox. > > ProblemType: Bug > DistroRelease: Ubuntu 20.04 > Package: xorg 1:7.7+19ubuntu14 > ProcVersionSignature: Ubuntu 5.8.0-41.46~20.04.1-generic 5.8.18 > Uname: Linux 5.8.0-41-generic x86_64 > ApportVersion: 2.20.11-0ubuntu27.16 > Architecture: amd64 > BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log' > CasperMD5CheckResult: skip > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Mon Feb 8 15:55:34 2021 > DistUpgraded: Fresh install > DistroCodename: focal > DistroVariant: ubuntu > ExtraDebuggingInterest: Yes, if not too technical > GraphicsCard: >Intel Corporation 82G965 Integrated Graphics Controller [8086:29a2] > (rev 02) (prog-if 00 [VGA controller]) > Subsystem: ASUSTeK Computer Inc. 82G965 Integrated Graphics > Controller [1043:81ea] > InstallationDate: Installed on 2021-02-06 (1 days ago) > InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 > (20200731) > MachineType: System manufacturer System Product Name > ProcEnviron: >TERM=xterm-256color >PATH=(custom, no user) >XDG_RUNTIME_DIR= >LANG=fr_FR.UTF-8 >SHELL=/bin/bash > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-41-generic > root=UUID=7fc41ded-4d1e-43f9-924a-2e58d834e881 ro > SourcePackage: xorg > Symptom: display > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 05/22/2007 > dmi.bios.release: 8.12 > dmi.bios.vendor: American Megatrends Inc. > dmi.bios.version: 0510 > dmi.board.asset.tag: To Be Filled By O.E.M. > dmi.board.name: P5B-VM > dmi.board.vendor: ASUSTeK Computer INC. > dmi.board.version: Rev 1.xx > dmi.chassis.asset.tag: Asset-1234567890 > dmi.chassis.type: 3 > dmi.chassis.vendor: Chassis Manufacture > dmi.chassis.version: Chassis Version > dmi.modalias: > dmi:bvnAmericanMegatrendsInc.:bvr0510:bd05/22/2007:br8.12:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: > dmi.product.family: To Be Filled By O.E.M. > dmi.product.name: System Product Name > dmi.product.sku: To Be Filled By O.E.M. > dmi.product.version: System Version > dmi.sys.vendor: System manufacturer > version.compiz: compiz N/A > version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1 > version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1 > version.libgl1-mesa-glx: libgl1-mesa-glx N/A > version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.2~20.04.1 > version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A > version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 > version.xserver-xorg-video-intel: xserver-xorg-video-intel > 2:2.99.917+git20200226-1 > version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1915026/+subscriptions > ** Attachment added: "prevboot.txt" https://bugs.launchpad.net/bugs/1915026/+attachment/5461692/+files/prevboot.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1915026 Title: Souris inactive et écran figé Status in gnome-shell package in Ubuntu: Incomplete Bug description: Bug constaté lorsque firefox est ouvert. Une partie de l'écran sautille, la souris est mobile mais ne contrôle plus rien, plus aucun clic actif. Le clavier reste opérationnel et me permet d'ouvrir une console pour fermer firefox. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature:
[Desktop-packages] [Bug 1915026] Re: Souris inactive et écran figé
Thanks for the bug report. It appears gnome-shell has frozen or crashed but Xorg is still working. Next time the problem happens, please: 1. Wait 10 seconds. 2. Reboot. 3. Open a Terminal and run: journalctl -b-1 > prevboot.txt 4. Attach the file 'prevboot.txt' here. Please also follow these steps to check for crashes: https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment ** Tags added: 5.8-gfx ** Package changed: xorg (Ubuntu) => gnome-shell (Ubuntu) ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1915026 Title: Souris inactive et écran figé Status in gnome-shell package in Ubuntu: Incomplete Bug description: Bug constaté lorsque firefox est ouvert. Une partie de l'écran sautille, la souris est mobile mais ne contrôle plus rien, plus aucun clic actif. Le clavier reste opérationnel et me permet d'ouvrir une console pour fermer firefox. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.8.0-41.46~20.04.1-generic 5.8.18 Uname: Linux 5.8.0-41-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.16 Architecture: amd64 BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Mon Feb 8 15:55:34 2021 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation 82G965 Integrated Graphics Controller [8086:29a2] (rev 02) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. 82G965 Integrated Graphics Controller [1043:81ea] InstallationDate: Installed on 2021-02-06 (1 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) MachineType: System manufacturer System Product Name ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-41-generic root=UUID=7fc41ded-4d1e-43f9-924a-2e58d834e881 ro SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/22/2007 dmi.bios.release: 8.12 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 0510 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5B-VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0510:bd05/22/2007:br8.12:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.family: To Be Filled By O.E.M. dmi.product.name: System Product Name dmi.product.sku: To Be Filled By O.E.M. dmi.product.version: System Version dmi.sys.vendor: System manufacturer version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.2~20.04.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1915026/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
