[Desktop-packages] [Bug 1923333] Re: Benq G610HDA not being detected
Thanks for the bug report. It appears the Nvidia Xorg driver has not been installed properly so any display plugged into the Nvidia GPU won't be detected. Please try uninstalling and then reinstalling the Nvidia driver using the 'Additional Drivers' app. ** Package changed: xorg (Ubuntu) => nvidia-graphics-drivers-460 (Ubuntu) ** Changed in: nvidia-graphics-drivers-460 (Ubuntu) Status: New => Incomplete ** Description changed: - My monitor Benq G610HDA is not being detected by Ubuntu. Good VGI Cable, + My monitor Benq G610HDA is not being detected by Ubuntu. Good VGA Cable, still Unknown display ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.8.0-48.54~20.04.1-generic 5.8.18 Uname: Linux 5.8.0-48-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.capabilities.gpu0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/capabilities/gpu0' .proc.driver.nvidia.capabilities.mig: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/capabilities/mig' .proc.driver.nvidia.gpus..04.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:04:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: - NVRM version: NVIDIA UNIX x86_64 Kernel Module 460.39 Thu Jan 21 21:54:06 UTC 2021 - GCC version: gcc version 10.2.0 (Ubuntu 10.2.0-5ubuntu1~20.04) + NVRM version: NVIDIA UNIX x86_64 Kernel Module 460.39 Thu Jan 21 21:54:06 UTC 2021 + GCC version: gcc version 10.2.0 (Ubuntu 10.2.0-5ubuntu1~20.04) ApportVersion: 2.20.11-0ubuntu27.16 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun Apr 11 13:13:18 2021 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu DkmsStatus: - nvidia, 460.39, 5.8.0-45-generic, x86_64: installed (WARNING! Diff between built and installed module!) (WARNING! Diff between built and installed module!) (WARNING! Diff between built and installed module!) - nvidia, 460.39, 5.8.0-48-generic, x86_64: installed - v4l2loopback, 0.12.3, 5.8.0-45-generic, x86_64: installed - v4l2loopback, 0.12.3, 5.8.0-48-generic, x86_64: installed + nvidia, 460.39, 5.8.0-45-generic, x86_64: installed (WARNING! Diff between built and installed module!) (WARNING! Diff between built and installed module!) (WARNING! Diff between built and installed module!) + nvidia, 460.39, 5.8.0-48-generic, x86_64: installed + v4l2loopback, 0.12.3, 5.8.0-45-generic, x86_64: installed + v4l2loopback, 0.12.3, 5.8.0-48-generic, x86_64: installed ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: - Intel Corporation HD Graphics 5500 [8086:1616] (rev 09) (prog-if 00 [VGA controller]) -Subsystem: ASUSTeK Computer Inc. HD Graphics 5500 [1043:1a7d] -Subsystem: ASUSTeK Computer Inc. GM108M [GeForce 940M] [1043:1a7d] + Intel Corporation HD Graphics 5500 [8086:1616] (rev 09) (prog-if 00 [VGA controller]) + Subsystem: ASUSTeK Computer Inc. HD Graphics 5500 [1043:1a7d] + Subsystem: ASUSTeK Computer Inc. GM108M [GeForce 940M] [1043:1a7d] InstallationDate: Installed on 2021-02-08 (61 days ago) InstallationMedia: Ubuntu 20.04.2 LTS "Focal Fossa" - Release amd64 (20210204) MachineType: ASUSTeK COMPUTER INC. X455LB ProcEnviron: - LANGUAGE=en_PH:en - PATH=(custom, no user) - XDG_RUNTIME_DIR= - LANG=en_PH.UTF-8 - SHELL=/bin/zsh + LANGUAGE=en_PH:en + PATH=(custom, no user) + XDG_RUNTIME_DIR= + LANG=en_PH.UTF-8 + SHELL=/bin/zsh ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-48-generic root=UUID=def1bb03-4353-441e-b107-29aaf5b72e17 ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/03/2015 dmi.bios.release: 5.6 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X455LB.205 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X455LB dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX455LB.205:bd08/03/2015:br5.6:svnASUSTeKCOMPUTERINC.:pnX455LB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX455LB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: X dmi.product.name: X455LB dmi.product.sku: ASUS-NotebookSKU dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.nvidia-graphics-drivers:
[Desktop-packages] [Bug 1923333] Re: Benq G610HDA not being detected
Thank you for taking the time to report this bug and helping to make Ubuntu better. Bug reporting is mostly about finding & fixing problems thus preventing future users from hitting the same bug. I suspect a Support site would be more appropriate, eg. https://answers.launchpad.net/ubuntu. You can also find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at https://askubuntu.com or https://ubuntuforums.org, or for more support options please look at https://discourse.ubuntu.com/t/community-support/709 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/192 Title: Benq G610HDA not being detected Status in xorg package in Ubuntu: New Bug description: My monitor Benq G610HDA is not being detected by Ubuntu. Good VGI Cable, still Unknown display ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.8.0-48.54~20.04.1-generic 5.8.18 Uname: Linux 5.8.0-48-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.capabilities.gpu0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/capabilities/gpu0' .proc.driver.nvidia.capabilities.mig: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/capabilities/mig' .proc.driver.nvidia.gpus..04.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:04:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 460.39 Thu Jan 21 21:54:06 UTC 2021 GCC version: gcc version 10.2.0 (Ubuntu 10.2.0-5ubuntu1~20.04) ApportVersion: 2.20.11-0ubuntu27.16 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun Apr 11 13:13:18 2021 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu DkmsStatus: nvidia, 460.39, 5.8.0-45-generic, x86_64: installed (WARNING! Diff between built and installed module!) (WARNING! Diff between built and installed module!) (WARNING! Diff between built and installed module!) nvidia, 460.39, 5.8.0-48-generic, x86_64: installed v4l2loopback, 0.12.3, 5.8.0-45-generic, x86_64: installed v4l2loopback, 0.12.3, 5.8.0-48-generic, x86_64: installed ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation HD Graphics 5500 [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. HD Graphics 5500 [1043:1a7d] Subsystem: ASUSTeK Computer Inc. GM108M [GeForce 940M] [1043:1a7d] InstallationDate: Installed on 2021-02-08 (61 days ago) InstallationMedia: Ubuntu 20.04.2 LTS "Focal Fossa" - Release amd64 (20210204) MachineType: ASUSTeK COMPUTER INC. X455LB ProcEnviron: LANGUAGE=en_PH:en PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_PH.UTF-8 SHELL=/bin/zsh ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-48-generic root=UUID=def1bb03-4353-441e-b107-29aaf5b72e17 ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/03/2015 dmi.bios.release: 5.6 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X455LB.205 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X455LB dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX455LB.205:bd08/03/2015:br5.6:svnASUSTeKCOMPUTERINC.:pnX455LB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX455LB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: X dmi.product.name: X455LB dmi.product.sku: ASUS-NotebookSKU dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.2~20.04.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/192/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages
